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  • Primary Photo - The Hathaway At Willow Bend
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Tour Options: In-Person

Language: English and Spanish

Open 10am - 6pm Today

View All Hours Office Hours Monday - Friday, 10am - 6pm Saturday, 10am - 5pm Sunday, Closed

The Hathaway At Willow Bend media gallery Unit
call 469-829-7630
Floor Plan View Body
Texas Collin County Plano The Hathaway At Willow Bend

The Hathaway At Willow Bend

2525 Preston Rd, Plano, TX 75093

3.6 (22 reviews)

Property Rating

3.6
Good
Out of 5

3.6 Blended Score

See all 22 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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469-829-7630
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  • Monthly Rent

    $1,180 - $4,440

  • Bedrooms

    1 - 3 bd

  • Bathrooms

    1 - 2.5 ba

  • Square Feet

    813 - 1,317 sq ft

The Hathaway At Willow Bend
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Ask about our leasing specials!

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Pricing & Floor Plans

filter results by bedrooms
A2 $1,180 – $1,960
1 Bed 1 Bath 819 Sq Ft $250 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 731
    price $1,180
    square feet 819
    availibility Now
  • Unit 831
    price $1,180
    square feet 819
    availibility Now
  • Unit 532
    price $1,180
    square feet 819
    availibility Now
A2 Renovated $1,240 – $2,060
1 Bed 1 Bath 819 Sq Ft $250 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 723
    price $1,240
    square feet 819
    availibility Now
  • Unit 823
    price $1,240
    square feet 819
    availibility Jun 12
  • Unit 1923
    price $1,240
    square feet 819
    availibility Sep 1
A1 Renovated $1,310 – $2,180
1 Bed 1 Bath 813 Sq Ft $250 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1811
    price $1,310
    square feet 813
    availibility Now
  • Unit 711
    price $1,310
    square feet 813
    availibility Jun 27
  • Unit 1914
    price $1,310
    square feet 813
    availibility Jun 27
A3 Townhome $1,320 – $2,210
1 Bed 1.5 Baths 1,052 Sq Ft $250 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1622
    price $1,320
    square feet 1,052
    availibility Now
  • Unit 2025
    price $1,320
    square feet 1,052
    availibility Aug 3
A3 Townhome Renovated $1,430 – $2,380
1 Bed 1.5 Baths 1,052 Sq Ft $250 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1422
    price $1,430
    square feet 1,052
    availibility Now
  • Unit 225
    price $1,430
    square feet 1,052
    availibility Now
  • Unit 1322
    price $1,430
    square feet 1,052
    availibility Now
  • Unit 2022
    price $1,430
    square feet 1,052
    availibility Jun 10
  • Unit 925
    price $1,430
    square feet 1,052
    availibility Aug 11

A4 Townhome Renovated $1,490 – $2,490
1 Bed 1.5 Baths 1,078 Sq Ft $250 Deposit
10 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 623
    price $1,490
    square feet 1,078
    availibility Now
  • Unit 624
    price $1,490
    square feet 1,078
    availibility Now
  • Unit 626
    price $1,490
    square feet 1,078
    availibility Now
  • Unit 1426
    price $1,490
    square feet 1,078
    availibility Now
  • Unit 2026
    price $1,490
    square feet 1,078
    availibility Now
  • Unit 1326
    price $1,490
    square feet 1,078
    availibility Now
  • Unit 321
    price $1,490
    square feet 1,078
    availibility Jul 8
  • Unit 1521
    price $1,490
    square feet 1,078
    availibility Jul 11
  • Unit 1523
    price $1,490
    square feet 1,078
    availibility Jul 16
  • Unit 1321
    price $1,490
    square feet 1,078
    availibility Aug 11

A4 Townhome $1,390 – $2,310
1 Bed 1.5 Baths 1,078 Sq Ft $250 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2024
    price $1,390
    square feet 1,078
    availibility Jul 11
B1 $1,420 – $2,410
2 Beds 2 Baths 1,093 Sq Ft $250 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 914
    price $1,420
    square feet 1,093
    availibility Now
B1 Renovated $1,490 – $2,510
2 Beds 2 Baths 1,093 Sq Ft $250 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1713
    price $1,490
    square feet 1,093
    availibility Now
B3 Townhome Renovated $1,830 – $3,110
2 Beds 2.5 Baths 1,317 Sq Ft $250 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2324
    price $1,830
    square feet 1,317
    availibility Jun 12
B3 Townhome $1,660 – $2,820
2 Beds 2.5 Baths 1,317 Sq Ft $250 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2123
    price $1,660
    square feet 1,317
    availibility Jun 25
B2 Townhome $1,640 – $2,770
2 Beds 2.5 Baths 1,157 Sq Ft $250 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1411
    price $1,640
    square feet 1,157
    availibility Jun 27
C1 Renovated $2,130 – $4,440
3 Beds 2 Baths 1,236 Sq Ft $250 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2412
    price $2,130
    square feet 1,236
    availibility Jun 12
A1 Call for Rent Not Available
1 Bed 1 Bath 813 Sq Ft
B2 Townhome Renovated Call for Rent Not Available
2 Beds 2.5 Baths 1,157 Sq Ft
C1 Call for Rent Not Available
3 Beds 2 Baths 1,236 Sq Ft
A2 $1,180 – $1,960
1 Bed 1 Bath 819 Sq Ft $250 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 731
    price $1,180
    square feet 819
    availibility Now
  • Unit 831
    price $1,180
    square feet 819
    availibility Now
  • Unit 532
    price $1,180
    square feet 819
    availibility Now
A2 Renovated $1,240 – $2,060
1 Bed 1 Bath 819 Sq Ft $250 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 723
    price $1,240
    square feet 819
    availibility Now
  • Unit 823
    price $1,240
    square feet 819
    availibility Jun 12
  • Unit 1923
    price $1,240
    square feet 819
    availibility Sep 1
A1 Renovated $1,310 – $2,180
1 Bed 1 Bath 813 Sq Ft $250 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1811
    price $1,310
    square feet 813
    availibility Now
  • Unit 711
    price $1,310
    square feet 813
    availibility Jun 27
  • Unit 1914
    price $1,310
    square feet 813
    availibility Jun 27
A3 Townhome $1,320 – $2,210
1 Bed 1.5 Baths 1,052 Sq Ft $250 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1622
    price $1,320
    square feet 1,052
    availibility Now
  • Unit 2025
    price $1,320
    square feet 1,052
    availibility Aug 3
A3 Townhome Renovated $1,430 – $2,380
1 Bed 1.5 Baths 1,052 Sq Ft $250 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1422
    price $1,430
    square feet 1,052
    availibility Now
  • Unit 225
    price $1,430
    square feet 1,052
    availibility Now
  • Unit 1322
    price $1,430
    square feet 1,052
    availibility Now
  • Unit 2022
    price $1,430
    square feet 1,052
    availibility Jun 10
  • Unit 925
    price $1,430
    square feet 1,052
    availibility Aug 11

A4 Townhome Renovated $1,490 – $2,490
1 Bed 1.5 Baths 1,078 Sq Ft $250 Deposit
10 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 623
    price $1,490
    square feet 1,078
    availibility Now
  • Unit 624
    price $1,490
    square feet 1,078
    availibility Now
  • Unit 626
    price $1,490
    square feet 1,078
    availibility Now
  • Unit 1426
    price $1,490
    square feet 1,078
    availibility Now
  • Unit 2026
    price $1,490
    square feet 1,078
    availibility Now
  • Unit 1326
    price $1,490
    square feet 1,078
    availibility Now
  • Unit 321
    price $1,490
    square feet 1,078
    availibility Jul 8
  • Unit 1521
    price $1,490
    square feet 1,078
    availibility Jul 11
  • Unit 1523
    price $1,490
    square feet 1,078
    availibility Jul 16
  • Unit 1321
    price $1,490
    square feet 1,078
    availibility Aug 11

A4 Townhome $1,390 – $2,310
1 Bed 1.5 Baths 1,078 Sq Ft $250 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2024
    price $1,390
    square feet 1,078
    availibility Jul 11
A1 Call for Rent Not Available
1 Bed 1 Bath 813 Sq Ft
B1 $1,420 – $2,410
2 Beds 2 Baths 1,093 Sq Ft $250 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 914
    price $1,420
    square feet 1,093
    availibility Now
B1 Renovated $1,490 – $2,510
2 Beds 2 Baths 1,093 Sq Ft $250 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1713
    price $1,490
    square feet 1,093
    availibility Now
B3 Townhome Renovated $1,830 – $3,110
2 Beds 2.5 Baths 1,317 Sq Ft $250 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2324
    price $1,830
    square feet 1,317
    availibility Jun 12
B3 Townhome $1,660 – $2,820
2 Beds 2.5 Baths 1,317 Sq Ft $250 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2123
    price $1,660
    square feet 1,317
    availibility Jun 25
B2 Townhome $1,640 – $2,770
2 Beds 2.5 Baths 1,157 Sq Ft $250 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1411
    price $1,640
    square feet 1,157
    availibility Jun 27
B2 Townhome Renovated Call for Rent Not Available
2 Beds 2.5 Baths 1,157 Sq Ft
C1 Renovated $2,130 – $4,440
3 Beds 2 Baths 1,236 Sq Ft $250 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2412
    price $2,130
    square feet 1,236
    availibility Jun 12
C1 Call for Rent Not Available
3 Beds 2 Baths 1,236 Sq Ft
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Administrative Fee
    $150
  • Application Fee
    $75
  • Dogs Allowed
  • Monthly pet rent
    $20
  • One time Fee
    $400
  • Pet Limit
    2
  • Restrictions:
    Breed Restrictions May Apply.
  • Cats Allowed
  • Monthly pet rent
    $20
  • One time Fee
    $400
  • Pet Limit
    2
  • Restrictions:
    Breed Restrictions May Apply.
  • Parking
  • Surface Lot
    --
  •  
  • Covered
    --
  • Storage Fees
  • Storage Unit
    $0/mo

Details

Lease Options

  • 12 month leases available

Property Information

  • Built in 1985
  • 229 units/3 stories

Matterport 3D Tours

1BR, 1BA - 819SF | A2
1/6

About The Hathaway At Willow Bend

Come make a home at The Hathaway at Willow Bend. Our beautiful apartment home community is located in the heart of Plano, Texas between the George Bush Turnpike and North Dallas Tollway. Our charming apartment home community brings you the convenience of shops, fine dining, and exciting entertainment destinations nearby. Let The Hathaway at Willow Bend be your gateway to fun and excitement in Plano, Texas.

The Hathaway At Willow Bend is an apartment community located in Collin County and the 75093 ZIP Code. This area is served by the Plano Independent attendance zone.

Unique Features

  • Kitchen Island
  • Laundry Room
  • Ground Floor

Contact

View Property Website
Languages: English & Spanish
Open 10am - 6pm Today
  • Monday - Friday, 10am - 6pm
  • Saturday, 10am - 5pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Laundry Facilities

Playground

  • Package Service
  • Laundry Facilities
  • Controlled Access
  • Maintenance on site
  • Property Manager on Site
  • 24 Hour Access
  • Online Services
  • Pet Play Area
  • Clubhouse
  • Fitness Center
  • Spa
  • Pool
  • Playground
  • Bicycle Storage
  • Gated
  • Fenced Lot
  • Grill
  • Picnic Area
  • Dog Park

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

Washer/Dryer Hookup

High Speed Internet Access

Hardwood Floors

Walk-In Closets

Microwave

Highlights

  • High Speed Internet Access
  • Washer/Dryer
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Cable Ready
  • Storage Space
  • Tub/Shower
  • Fireplace
  • Framed Mirrors

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Stainless Steel Appliances
  • Pantry
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Quartz Countertops

Model Details

  • Hardwood Floors
  • Tile Floors
  • Vinyl Flooring
  • Dining Room
  • Walk-In Closets
  • Linen Closet
  • Window Coverings
  • Balcony
  • Patio
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Package Service
  • Laundry Facilities
  • Controlled Access
  • Maintenance on site
  • Property Manager on Site
  • 24 Hour Access
  • Online Services
  • Pet Play Area
  • Clubhouse
  • Gated
  • Fenced Lot
  • Grill
  • Picnic Area
  • Dog Park
  • Fitness Center
  • Spa
  • Pool
  • Playground
  • Bicycle Storage
  • Kitchen Island
  • Laundry Room
  • Ground Floor
  • High Speed Internet Access
  • Washer/Dryer
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Cable Ready
  • Storage Space
  • Tub/Shower
  • Fireplace
  • Framed Mirrors
  • Dishwasher
  • Disposal
  • Stainless Steel Appliances
  • Pantry
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Quartz Countertops
  • Hardwood Floors
  • Tile Floors
  • Vinyl Flooring
  • Dining Room
  • Walk-In Closets
  • Linen Closet
  • Window Coverings
  • Balcony
  • Patio
Expenses
Recurring
Cat Rent $20
Dog Rent $20
One-Time
Cat Fee $400
Dog Fee $400
Office Hours
Monday 10am - 6pm
Tuesday 10am - 6pm
Wednesday 10am - 6pm
Thursday 10am - 6pm
Friday 10am - 6pm
Saturday 10am - 5pm
Sunday Closed
469-829-7630
City - Plano

Located about 20 miles north of Dallas, Plano is a growing city lauded for its exceptional employment opportunities, schools, shopping, and outdoor recreation. Plano’s status as the ultimate live-work-play destination continues to draw new residents from all over the world to this thriving suburb. Plano offers a wide variety of rentals to accommodate its many new residents, from luxury apartments to spacious houses and everything in between.

Plano is a known hub of numerous corporate headquarters, affording many locals short commute times. Area schools earn top ratings while retail delights abound at the Shops at Legacy, the Shops at Willow Bend, and nearby Stonebriar Centre. Historic Downtown Plano boasts rows of boutiques, specialty shops, galleries, and restaurants in quaint buildings along brick-paved walkways as well.

Plano residents come together for a broad range of family-friendly events, including the highly anticipated annual Balloon Festival.

Learn more about living in Plano 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Collin County CC, Courtyard
Walk: 18 min 0.9 mi
UT Dallas
Drive: 10 min 5.3 mi
Collin County CC, Preston
Drive: 15 min 7.9 mi
Collin County CC, Spring Creek
Drive: 18 min 8.5 mi
The Hathaway At Willow Bend is within 18 minutes or 0.9 mile from Collin County CC, Courtyard. It is also near UT Dallas and Collin County CC, Preston.
Schools
  • Public Schools
  • Private Schools
Centennial Elementary School
Public Elementary School
Grades K-5
502 Students
Attendance Zone
Renner Middle
Public Middle School
Grades 6-8
1,214 Students
Attendance Zone
Shepton High School
Public High School
Grades 9-10
1,400 Students
Attendance Zone
Plano West Senior High School
Public High School
Grades 11-12
2,625 Students
Attendance Zone
Yorktown Education
Private Elementary, Middle & High School
Grades K-12
88 Students
Nearby
Prince of Peace Catholic School
Private Elementary & Middle School
Grades PK-8
818 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology
Transportation

Transportation options available in Plano include Downtown Plano, located 6.3 miles from The Hathaway At Willow Bend. The Hathaway At Willow Bend is near Dallas Love Field, located 18.4 miles or 27 minutes away, and Dallas-Fort Worth International, located 23.0 miles or 29 minutes away.

Transit / Subway Distance
Transit / Subway Distance
Downtown Plano
Drive: 13 min 6.3 mi
Parker Road Station
Drive: 13 min 6.4 mi
Bush Turnpike
Drive: 12 min 7.9 mi
Galatyn Park
Drive: 14 min 9.5 mi
Arapaho Center
Drive: 15 min 10.5 mi
Commuter Rail Distance
Commuter Rail Distance
Trinity Mills Station
Drive: 15 min 10.5 mi
Hebron Station
Drive: 20 min 14.0 mi
Old Town Station
Drive: 21 min 16.5 mi
Medical/Market Center
Drive: 26 min 19.2 mi
Highland Village/Lewisville Lake Station
Drive: 23 min 19.3 mi
Airports Distance
Airports Distance
Dallas Love Field
Drive: 27 min 18.4 mi
Dallas-Fort Worth International
Drive: 29 min 23.0 mi
Somewhat Walkable
68
Walk Score®
Out of 100
You might be able to get out and walk when living in this area. Some errands can be accomplished on foot, but for others you’ll need a car.
Some Transit
26
Transit Score®
Out of 100
You'll likely want a car when living in this area since it has few transit options.
Bikeable
61
Bike Score®
Out of 100
While there’s some bike infrastructure in this area, you’ll still need a car for many errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from The Hathaway At Willow Bend.

Shopping Centers Distance
Shopping Centers Distance
Preston Park Colonnade
Walk: 3 min 0.2 mi
Preston Towne Crossing
Walk: 7 min 0.4 mi
Plano Market Street
Walk: 9 min 0.5 mi
The Hathaway At Willow Bend has 3 shopping centers within 0.5 mile, which is about a 9-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Environmental Education Center
Drive: 5 min 2.5 mi
Arbor Hills Nature Preserve
Drive: 8 min 3.9 mi
Heritage Farmstead Museum
Drive: 9 min 4.5 mi
Beckert Park
Drive: 12 min 7.4 mi
Heights Park
Drive: 14 min 7.6 mi
The Hathaway At Willow Bend has 5 parks within 7.6 miles, including Environmental Education Center, Arbor Hills Nature Preserve, and Heritage Farmstead Museum.
Hospitals Distance
Hospitals Distance
Baylor Scott & White The Heart Hospital - Plano
Drive: 3 min 1.5 mi
Baylor Scott & White Medical Center Plano
Drive: 3 min 1.6 mi
Medical City Plano
Drive: 6 min 2.5 mi
The Hathaway At Willow Bend has 3 hospitals within 2.5 miles, the nearest is Baylor Scott & White The Heart Hospital - Plano which is 1.5 miles away and a 3 minute drive.
Military Bases Distance
Military Bases Distance
Dallas Naval Air Station
Drive: 39 min 28.8 mi
NAS Fort Worth Joint Reserve Base
Drive: 64 min 50.3 mi
The Hathaway At Willow Bend is 28.8 miles from Dallas Naval Air Station, and is convenient to other military bases, including NAS Fort Worth Joint Reserve Base.
 
 

Property Ratings at The Hathaway At Willow Bend

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

3.6
Good
Out of 5

3.6 Blended Score

22 Renter Reviews

Share details of your own experience with this property

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3/4/24
Price reasonable

Nice place and school is good very reasonable price

Property Manager at The Hathaway At Willow Bend, Responded To This Review

We're thrilled to hear that you found our pricing and facilities satisfactory. We take pride in maintaining a good standard. Thank you for your positive feedback, it's much appreciated!

8/11/23
$400 electric bill

Apartments are cheap. But only because they are poorly made. Flooring doesn’t reach the trim so there are several places with gaps that let bugs in. When we moved in the door locks were barely hanging on and when we asked them to fix it, they just used longer screws into the drywall. That is a major safety issue in my opinion. Our biggest complaint is that we have asked several times to look at our A/C unit. But they never actually look at the inside unit. We have a two story townhome. We were told it had two full ac units and that was a major selling point for us. So tell my why I am in my apartment right now and it’s 82 degrees and the ac has been running all day. Our last three electricity bills have been $400 and that’s with free nights. When we brought this issue up to the apartment we were told by Natalie that “hot air rises”. Thank you for the science lesson, but we are aware hot air rises. That is an unacceptable answer when someone brings a complaint about the quality of living at your apartment complex. Lastly we have not had a working microwave and we sent in the request on the 25th of July. My husband went down to the office and was told we would have a microwave installed today. It’s 11pm I am sweating in my apartment and I don’t have a useable microwave. Just be warned they don’t care about their residence. They just want to get you in the apartment and make you pay them for nothing. We will be getting out of here as soon as we can.

Property Manager at The Hathaway At Willow Bend, Responded To This Review

Hi, Caitlin. Our team is saddened to see your reviews, and we think it would be best if we furthered this discussion with you directly. Please stop by our office at your earliest convenience so we can discuss these claims. We look forward to speaking with you soon.

4/28/23
Wonderful Apartments

The apartments are nice and spacious especially for the price we are paying. The school district is amazing and we have 3 kids so that was very important to us. The office staff is amazing and I'm minutes away from all my shopping needs.

Property Manager at The Hathaway At Willow Bend, Responded To This Review

We are glad to hear that our community checks all your boxes! Thank you for the 5-star feedback. As always, please let us know if there is anything we can do to make your family feel more comfortable in your home!

4/27/23
Worst Apartment !! Value your Money..

We really had a very bad experience living here. There was no water for more than 3 weeks, Building got burnt in the fire, gun shots, Lady drove car to building, neighbors always shouting on the kids and threatening them, very noisy preston road and many more..

Property Manager at The Hathaway At Willow Bend, Responded To This Review

Hi there. Due to the anonymity of this review, we are unable to identify you as a resident. Please stop by our office so we properly can address these claims in the most efficient way possible. Thank you and we hope to hear from you promptly.

11/10/22
Loved my experience!

I am Active Duty and was looking for housing in the area. From initial contact to move in these ladies were the epitome of friendly professionals. They knew my name, maintained contact, had my documents prepared, answered any questions promptly, and gave me the 'Turtle Tour'. My townhouse was clean, smelled great, and had touches of TLC details making my stay comfortable. NOTICEABLE UPGRADES!. It really is a welcome home feeling. Thank you ladies! Kim J.

Property Manager at The Hathaway At Willow Bend, Responded To This Review

Thank you! It means so much to our team to know you find our efforts to be worthy of a full five stars, and we truly appreciate the time you've taken to recognize our hard work, as well as our beautiful community here at Hathaway. Thanks again, and should you ever have any questions or concerns, you're always welcome to pay us a visit here at the office. We'd be happy to help you!

8/27/21
There are many animals in the community

We saw 2 snakes in the creek and a snake in the pool.There were also many bugs that were moving in the pool as well.There were 2 turtles in front of my house that came to lay their eggs. So don’t waste your money on this community.

7/9/21
Don't Fall for it

This place is very old and has bad roach problems. The photos they have posted don't fall for it. This place doesn't look that good. Everything is half done and they just paint over everything here. Before and after new management nothing has changed. Read reviews on all platforms is a must.

Property Manager at The Hathaway At Willow Bend, Responded To This Review

Thanks for reaching out. The Hathaway is currently undergoing numerous renovations to give our residents a new and improved living experience. We ask that you be patient with us during this time. Renovation may take longer due to the fact the property is occupied by tenants.

6/5/21
Since Feburary Everything has Been Awful

Since the storm came in and killed our water for 2 weeks we have had nothing but awful confrontations with the apartment. First that being a struggle to get any proration due to the have the storm gave us, Then when the new company came into effect they attempted to evict us because we "didn't pay rent" when I had receipt proof I had submitted a check to the office, Then they have had their lazy boss not approve anyone for emails outside the primary leasee causing lack of communication where they attempted to pull charges after the 1st of the month on us.

Property Manager at The Hathaway At Willow Bend, Responded To This Review

Thanks for reaching out. We are sorry to hear that you're having issues with your account. We would like to offer our assistance on where your charges are coming from. Please reach out to hathaway-a@m.knck.io with details regarding your account.

3/2/21
Worst Apartment

It's a very old apartment, we don't have water from 10days after this snow storm. Service is very bad. Till now they couldn't fix the problem. Horrible experience we have staying here. I recommend not to move in to this apartment.

12/16/19
Great Place!

This is an amazing place to live. I have lived here since 2016 and I have loved every moment! Since Joseph has been at this property it has only got better, Joseph is quick at getting my work orders done and is the sweetest most caring guy. I'm so proud to call Bel Air Willow Bend my home for as long as I can. Keep up the great work Joseph!

Property Manager at The Hathaway At Willow Bend, Responded To This Review

We are so happy to read this review! Thank you for taking the time out of your day to tell us the things you love! We love our resident and so happy to have you as part of our community!

11/14/19
Amazing Place!

We have lived here for over 8 years now and management is awesome! It seems as though some of the negative reviews are being falsely typed. Joseph is amazing and addresses all our concerns in a timely manor. Maintenance has been amazing since Joseph took over as the new manager and we will continue to keep living here as long as he is here! The views of the creek are amazing and we don't have any pest issues. I'm guessing if people are having problems they must not be staying clean. Since Joseph took over he has started upgrades with granite counters and stainless steel appliances, so I'm excited to possibly transfer in the future to one with upgrades! I wouldn't believe any of the negative reviews, I've lived here for like I said, 8 years now and it has only gotten better since Joseph started managing the property. Keep up the great work Joseph and team! We will keep referring people to you!

Property Manager at The Hathaway At Willow Bend, Responded To This Review

Wow thank you for your kind review and great feedback on our team at Bel Air Willow Bend! We try hard to show how much we care about our community and our residents! Thank you again!

11/13/19
Not a good place to live

Just a poorly maintained, rude management and expensive. Community is just surviving because of nearby school district otherwise there is no reason to stay in this place. Management is very rude and they don't listen to your any request. No club house or any other facilities. Creek that goes through community is poorly maintained and brings lots of roaches and insects. Staying in first floor is horrible and second floor has its own problems. No renovation and no new appliances. Construction is also very old and gives you hefty electricity bills in winter. When you will leave this place then they will charge you like anything for cleaning and maintenance.

Property Manager at The Hathaway At Willow Bend, Responded To This Review

We're sorry to hear about your experience at Bel Air Willow Bend. We value and take into consideration any and all feedback from everyone to help better create a higher quality of living within our community. We have updated our front office to include a business center since 2019 as well as started our renovations to include stainless steel appliances and granite counter tops. If you have any specific concerns we would love to discuss them further with you. If you or anyone on property is experiencing any concerns, we strongly recommend bringing them to our management's attention. Our goal is completing service requests as soon as they come in. Turn around time tends to be less than 3 days. Thank you for your feedback and please contact us if you would like to discuss anything with us.

2/3/18
Amazing Place!

I'm not sure what all these negative reviews are about. It's obviously previous complaints before the new take over and changes throughout the community in late 2016. I have lived here for over 6 years and seen management change, I understand that things can't be done over night and the new staff Joseph, Jamie and Maintenance have been amazing at promptly addressing concerns. I will continue to live here. The office communicate promptly (even after hours, which you won't find at other communities), they have advised us this year they're installing all new toilets, re-doing all the wooden fencing, adding a dog park and fixed lighting throughout the Community. It's rare that people post positive reviews and I wanted to share some insight on my experience. If you don't go tour and ask questions (which the staff is VERY honest and sincere) then you're passing up a great Community! People are more opt to post negative reviews because they were asked to leave because they caused pest control problems or they're disgruntled past residents venting on the old property management. I will continue to refer people here because this IS an AMAZING place to live! I would take the negative reviews with a grain of salt, because American Communities IS doing an AMAZING JOB.

Property Manager at The Hathaway At Willow Bend, Responded To This Review

Wow thank you so much for taking the time out of your day to write such a heartfelt review. This mean a lot and our team here at Bel Air Willow Bend. We try hard every day to make a difference. Its great when people notice, like yourself. Since your review we have gotten a few things crossed off our list and we hope you are enjoying them! Thank again so much for your kind words.

6/28/17
Be Warned - You will be sorry if you rent here

These are indeed older apartments that were bought a couple years ago by a company that is supposed to be a turn-around type company. However, they do not want to spend the money necessary for quality repairs. These apartments have not been maintained for many years which has resulted in a wide variety of problems that can pop-up at any time. Then, the property management will do the cheapest type of fix, a band-aid. Many residents experience flooding as I am experiencing. The first time the manager said the maintenance person had come by and there wasn't a problem. I said there is a problem so they hired a contractor who sent one guy out that walked around my windows and said it was the windowsill wood that had rotted. That was replaced for $400.00 (so I was told). However, the next rain brought the same amount of water into the apartment. Well, the same contractor came out and this time did a water test. He said the windows needed to be replaced after doing a "test" where they used a hose to spray water onto the window and, sure enough, we could see it start to leak after just a short time. I went to the front office and was told the manager was too busy to talk to me. Well, she was busy calling the owner of the contracting company to get him out here for a "cheaper" fix. Then, the manager came out of here door and yelled at me! Nice. When she called me later I was told the owner of the fly-by-night contractor company had come by and said the problem was really coming from upstairs...really? How interesting since we saw it happen from just spraying water at my windows. Anyway, once she had yelled at me I decided to call the City Inspector who came out that very afternoon. Oh, he found problems and they have now been cited for violations that will have to be corrected the right way and the City Inspector will look at the work to ensure it meets code. So, it rained again today and now the apartment manager did not send the Service Company to vacuum the water out so I have standing water in the apartment and my asthma is beginning to kick in..nice. Retaliation you think? Maybe. Feels like it. Had a long, rambling, angry email from her too. She wants me to sign a waiver of liability for the property and the company's coming to fix this mess. No way. This thing says I have to move my living room furniture into the middle of the room so they can cover it because of the dust!

11/28/16
Amazing Place!

I love what the owners have done and they chose an amazing team in the office to get us there! Joseph has crushed it with customer service and Kim is amazing too! I love that Joseph will contact you with packages in the office and the new maint. team is getting work orders done within 1 day of being submitted. I wouldn't believe reviews that are negative, as long as you're addressing your concerns with the office, they're taking care of them very quickly. Roof leaks, foundation leaks, window leaks have all been addressed that have been brought to their attention. New Carports, roofs and lots of other great things are coming according the the office. Thank you Joseph for all your communication and great customer service! You will go far in this industry!

11/12/16
Love it!

The new team Joseph and Kim are amazing! All work orders are now taking 24-48 hours to complete and the property issues before are long gone! Please don't ever leave guys! The customer service is awesome and I am excited to renew this year! All the changes are so awesome and we're so glad you guys are making a big difference after a long wait for the right group to come in here!

8/2/16
Brings the outdoors in!

Do you like living outdoors? Want it to feel like you are camping 365 days a year, even though you are spending a lot of money for shelter? This is the apartment for you. My unit came with foundation so uneven that every door shuts itself closed. When it rains outside, it rains inside too. The patio door doesn't actually seal shut, well, nothing does, so there is a large puddle of rain water in the kitchen the morning after an overnight storm. How about hearing the relaxing sounds of Preston Road as you drift off to sleep? Nothing relaxes a person more than horns honking and tires screeching morning, noon, and night. The windows don't fit correctly into the walls, and they did nothing to seal them. I went to Home Depot and added some foam tape to it myself so I could hear the TV over rush hour traffic. It helped very little, it's still quite loud. You like to be hot in summer and cold in winter, correct? Come on down to Bel Air, prince or princess. Because you are guaranteed to sweat through your jammies in July and lounge in your long johns in January. Look out for the ice, you will NEVER be able to get down the steepest stairs in America during Dallas' annual ice storm. Hope you have cocoa. Other than that, all the cabinets are missing knobs and nothing has been fixed without 4 maintenance requests minimum. The pool will never not be full of 30 children, do not take it into consideration when deciding if you want to live here. Unless you are under the age of 8 and only swim in warm water. Oh, and there are a lot of snakes and other fun critters when you do go outside. Plus plenty of off-leash dogs because No Rules Are Enforced! Think before you move here. Unless you are the camping type. Giving it two stars because the walls are gray and that is cute, and the layout has a lot of square feet. Enjoy.

Property Manager at The Hathaway At Willow Bend, Responded To This Review

I'm sorry about your experience, Joseph and Kim in the Office are addressing concerns that are being brought to attention, work orders are down to 1 day turn around, and all concerns with apartments are being addressed with the staff in the office.

7/11/16
Very poor maintenances

Very poor maintenance and takes a long time to complete maintenance requests.

6/30/16
Worst Apartment Community

This is the worst community I lived with no maintenance, no customer satisfaction, im counting my days to leave this apartment community.

9/27/15
Do not rent here!

I only gave them one star because zero stars was not an option. We live here ONLY for schools, we've been on wait list at other apartments for a year. We have had over 6 occasions of flooding from bathtubs draining into floor to pipes bursting to water coming through windows and foundation during rain. We have a foundation leak that no one can repair so constant wet carpets are causing mildewed carpets that smell. The staff is terrible and have a lot of turnover. The tubs need too be resurfaced however they are unable to do so without you leaving for several days. There are cracks in foundation, gaps in ceilings & around door frames where you can see outside light shining through. Whatever you do please don't rent here!

8/27/15
Great Customer Service!!

First, although this complex is an older complex, don't judge a book by its cover, the apartments themselves are very nice on the inside!! Brand new carpet, new paint, all black appliances, nice fireplaces and dark wood laminent in the kitchen and bathroom. Now for the rest of the review; When I moved in two weeks ago my move-in day was a mess, my AC had to be repaired and part of my kitchen countertop was damaged so the fact it wasn't 100% move-in ready was a little disappointing....BUT Mike in the leasing office was SUPER nice and helpful and made sure my AC was fixed ASAP and my countertop was made brand new within a week (no waiting and waiting). Then a few days after I moved in Lauren the property manager personally came to my apartment to apologize for my apartment not being ready and presented me with a $20 gift card to Target and a nice 'Welcome' mat for my front door. She kept in touch about the repairs for my countertop and Mike called me a few times to check-in. Great customer service!! Great location and fair prices.

8/9/15
Great location, Lots of space!

Even though the apartments were built in the 80's, the interior renovations have brought them up to date. The living rooms are spacious as are the bedrooms. Sandwiched between luxury homes and great shopping, dining within walking distance, its the perfect place for those looking for convenience and security. Love it!

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  • The Hathaway At Willow Bend

  • 1BR, 1BA - 819SF | A2

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The Hathaway At Willow Bend has one to three bedrooms with rent ranges from $1,180/mo. to $4,440/mo.

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2525 Preston Rd

Plano, TX 75093

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