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Language: English

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call 240-474-0557
Floor Plan View Body
Maryland Montgomery County Germantown The Hamptons at Town Center Apartment Homes

The Hamptons at Town Center Apartment Homes

19757-19775 Crystal Rock Dr, Germantown, MD 20874 Property Website

3.6 (16 reviews)

Property Rating

3.6
Good
Out of 5

3.6 Blended Score

See all 16 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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240-474-0557
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  • Monthly Rent

    $1,199 - $2,075

  • Bedrooms

    1 - 2 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    604 - 836 sq ft

This property has income limits. Make sure you qualify.

The Hamptons at Town Center Apartment Homes
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The Hamptons at Town Center, a luxurious community of apartments for rent in Germantown, MD. Gorgeously landscaped grounds, spacious interiors, an amazing amenities package and a perfect location make this the ideal place to call home. You'll feel pampered every day as you lounge beside the sparkling swimming pool, engage in a friendly game on the tennis court or just relax with your neighbors in the beautifully designed resident clubhouse.

Read More

Pricing & Floor Plans

filter results by bedrooms
Sophistication $1,550
1 Bed 1 Bath 604 Sq Ft
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 64514
    price $1,550
    square feet 604
    availibility Now
  • Unit 62912
    price $1,550
    square feet 604
    availibility Nov 10
  • Unit 52421
    price $1,550
    square feet 604
    availibility Nov 17
  • Unit 65121
    price $1,550
    square feet 604
    availibility Nov 28
  • Unit 70814
    price $1,550
    square feet 604
    availibility Nov 29
  • Unit 71324
    price $1,550
    square feet 604
    availibility Dec 2
  • Unit 61124
    price $1,550
    square feet 604
    availibility Jan 4, 2026

Sophistication Affordable $1,199
1 Bed 1 Bath 604 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 62914
    price $1,199
    square feet 604
    availibility Oct 16
  • Unit 72723
    price $1,199
    square feet 604
    availibility Nov 24
Distinction Affordable $1,800
2 Beds 1 Bath 779 Sq Ft
6 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 60113
    price $1,800
    square feet 779
    availibility Now
  • Unit 51824
    price $1,800
    square feet 779
    availibility Now
  • Unit 51814
    price $1,800
    square feet 779
    availibility Now
  • Unit 53013
    price $1,800
    square feet 779
    availibility Oct 17
  • Unit 57612
    price $1,800
    square feet 779
    availibility Oct 17
  • Unit 60223
    price $1,800
    square feet 779
    availibility Dec 4

Relaxation Affordable $1,850
2 Beds 2 Baths 836 Sq Ft
6 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 63511
    price $1,850
    square feet 836
    availibility Now
  • Unit 63723
    price $1,850
    square feet 836
    availibility Now
  • Unit 66712
    price $1,850
    square feet 836
    availibility Now
  • Unit 66721
    price $1,850
    square feet 836
    availibility Oct 17
  • Unit 51013
    price $1,850
    square feet 836
    availibility Nov 24
  • Unit 76323
    price $1,850
    square feet 836
    availibility Nov 24

Distinction $1,900
2 Beds 1 Bath 779 Sq Ft
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 70624
    price $1,900
    square feet 779
    availibility Now
  • Unit 53014
    price $1,900
    square feet 779
    availibility Oct 13
  • Unit 71723
    price $1,900
    square feet 779
    availibility Oct 14
  • Unit 66912
    price $1,900
    square feet 779
    availibility Oct 15
  • Unit 66723
    price $1,900
    square feet 779
    availibility Oct 15
  • Unit 65923
    price $1,900
    square feet 779
    availibility Oct 15
  • Unit 51611
    price $1,900
    square feet 779
    availibility Oct 16

Relaxation $1,950
2 Beds 2 Baths 836 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 53813
    price $1,950
    square feet 836
    availibility Now
  • Unit 53012
    price $1,950
    square feet 836
    availibility Oct 17
  • Unit 51623
    price $1,950
    square feet 836
    availibility Oct 27
  • Unit 75112
    price $1,950
    square feet 836
    availibility Nov 24
  • Unit 53814
    price $1,950
    square feet 836
    availibility Nov 30
  • Unit 70413
    price $1,950
    square feet 836
    availibility Dec 5
  • Unit 52814
    price $1,950
    square feet 836
    availibility Dec 8
  • Unit 52823
    price $1,950
    square feet 836
    availibility Dec 30

Sophistication Deluxe $1,789 Not Available
1 Bed 1 Bath 604 Sq Ft
Relaxation Diamond Upgrade $2,075 Not Available
2 Beds 2 Baths 836 Sq Ft
Sophistication $1,550
1 Bed 1 Bath 604 Sq Ft
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 64514
    price $1,550
    square feet 604
    availibility Now
  • Unit 62912
    price $1,550
    square feet 604
    availibility Nov 10
  • Unit 52421
    price $1,550
    square feet 604
    availibility Nov 17
  • Unit 65121
    price $1,550
    square feet 604
    availibility Nov 28
  • Unit 70814
    price $1,550
    square feet 604
    availibility Nov 29
  • Unit 71324
    price $1,550
    square feet 604
    availibility Dec 2
  • Unit 61124
    price $1,550
    square feet 604
    availibility Jan 4, 2026

Sophistication Affordable $1,199
1 Bed 1 Bath 604 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 62914
    price $1,199
    square feet 604
    availibility Oct 16
  • Unit 72723
    price $1,199
    square feet 604
    availibility Nov 24
Sophistication Deluxe $1,789 Not Available
1 Bed 1 Bath 604 Sq Ft
Distinction Affordable $1,800
2 Beds 1 Bath 779 Sq Ft
6 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 60113
    price $1,800
    square feet 779
    availibility Now
  • Unit 51824
    price $1,800
    square feet 779
    availibility Now
  • Unit 51814
    price $1,800
    square feet 779
    availibility Now
  • Unit 53013
    price $1,800
    square feet 779
    availibility Oct 17
  • Unit 57612
    price $1,800
    square feet 779
    availibility Oct 17
  • Unit 60223
    price $1,800
    square feet 779
    availibility Dec 4

Relaxation Affordable $1,850
2 Beds 2 Baths 836 Sq Ft
6 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 63511
    price $1,850
    square feet 836
    availibility Now
  • Unit 63723
    price $1,850
    square feet 836
    availibility Now
  • Unit 66712
    price $1,850
    square feet 836
    availibility Now
  • Unit 66721
    price $1,850
    square feet 836
    availibility Oct 17
  • Unit 51013
    price $1,850
    square feet 836
    availibility Nov 24
  • Unit 76323
    price $1,850
    square feet 836
    availibility Nov 24

Distinction $1,900
2 Beds 1 Bath 779 Sq Ft
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 70624
    price $1,900
    square feet 779
    availibility Now
  • Unit 53014
    price $1,900
    square feet 779
    availibility Oct 13
  • Unit 71723
    price $1,900
    square feet 779
    availibility Oct 14
  • Unit 66912
    price $1,900
    square feet 779
    availibility Oct 15
  • Unit 66723
    price $1,900
    square feet 779
    availibility Oct 15
  • Unit 65923
    price $1,900
    square feet 779
    availibility Oct 15
  • Unit 51611
    price $1,900
    square feet 779
    availibility Oct 16

Relaxation $1,950
2 Beds 2 Baths 836 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 53813
    price $1,950
    square feet 836
    availibility Now
  • Unit 53012
    price $1,950
    square feet 836
    availibility Oct 17
  • Unit 51623
    price $1,950
    square feet 836
    availibility Oct 27
  • Unit 75112
    price $1,950
    square feet 836
    availibility Nov 24
  • Unit 53814
    price $1,950
    square feet 836
    availibility Nov 30
  • Unit 70413
    price $1,950
    square feet 836
    availibility Dec 5
  • Unit 52814
    price $1,950
    square feet 836
    availibility Dec 8
  • Unit 52823
    price $1,950
    square feet 836
    availibility Dec 30

Relaxation Diamond Upgrade $2,075 Not Available
2 Beds 2 Baths 836 Sq Ft
* Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Basics
    • Due at Application
      • Application Fee Per Applicant
        $25
  • Dogs
      Max of 2
      Restrictions:
      A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
      Read MoreRead Less
    • Cats
        Max of 2
        Restrictions:
        A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
        Read MoreRead Less
      • Street Parking
        • Parking Fee
          $35

      Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.

      Details

      Utilities Included

      • Trash Removal

      Lease Options

      • 12 - 24 Month Leases
      • Short term lease

      Property Information

      • Built in 1979
      • 770 units/2 stories

      Matterport 3D Tours

      1BR,1BA-604 SF
      1/2

      About The Hamptons at Town Center Apartment Homes

      The Hamptons at Town Center, a luxurious community of apartments for rent in Germantown, MD. Gorgeously landscaped grounds, spacious interiors, an amazing amenities package and a perfect location make this the ideal place to call home. You'll feel pampered every day as you lounge beside the sparkling swimming pool, engage in a friendly game on the tennis court or just relax with your neighbors in the beautifully designed resident clubhouse.

      The Hamptons at Town Center Apartment Homes is an apartment community located in Montgomery County and the 20874 ZIP Code. This area is served by the Montgomery County Public Schools attendance zone.

      Unique Features

      • ADA / Handicap Accessible
      • HarborFit 24-Hour Fitness Center
      • Wooded View
      • Business Center Equipped with Computers and WiFi
      • Guest Suite Available for Out-of-Town Guests
      • Package Services
      • Upgraded
      • 1st Floor
      • Courtyard View
      • Online Resident Portal with Rent Payment
      • Pet Friendly
      • Conveniently Pay Rent On Your Own Schedule with FL
      • Laundry Care Center
      • Wood Plank Flooring
      • Near Public Transportation
      • 2nd Floor
      • Near Laundry Facility
      • Near Public Transport
      • On-Site Maintenance
      • Resident Courtyard with Outdoor Green Space
      • Ample Parking & Guest Parking
      • Diamond Upgrade
      • Preferred Location
      • Sparking Outdoor Swimming Pool with Sundeck

      Contact

      View Property Website
      Language: English
      Open 10am - 5pm Today
      • Monday & Tuesday, 9am - 6pm
      • Wednesday, 1pm - 6pm
      • Thursday & Friday, 9am - 6pm
      • Saturday, 10am - 5pm
      • Sunday, 12pm - 5pm
      Property Management Company Logo

      Community Amenities

      Pool

      Fitness Center

      Laundry Facilities

      Playground

      • Package Service
      • Laundry Facilities
      • Maintenance on site
      • Property Manager on Site
      • 24 Hour Access
      • Recycling
      • Public Transportation
      • Business Center
      • Walk-Up
      • Fitness Center
      • Pool
      • Playground
      • Grill
      • Picnic Area

      Apartment Features

      Air Conditioning

      Dishwasher

      High Speed Internet Access

      Walk-In Closets

      • High Speed Internet Access
      • Air Conditioning
      • Heating
      • Cable Ready
      • Tub/Shower
      • Wheelchair Accessible (Rooms)
      • Dishwasher
      • Disposal
      • Oven
      • Refrigerator
      • Freezer
      • Carpet
      • Vinyl Flooring
      • Crown Molding
      • Walk-In Closets
      • Window Coverings
      • Balcony
      • Patio

      Income Restrictions

      Income restrictions apply to some or all residents. Contact the community for more information.

      How To Qualify

      Based on the size of your household, your Maximum Annual Income must be equal to or less than the amount listed in this chart.
      # Persons Annual Income
      1 $63,300
      2 $72,360
      3 $81,420
      4 $91,260
      5 $97,680
      6 $106,940
      Location Get Directions
      Schools Restaurants Groceries Coffee Banks Shops Fitness
      Amenities
      • Package Service
      • Laundry Facilities
      • Maintenance on site
      • Property Manager on Site
      • 24 Hour Access
      • Recycling
      • Public Transportation
      • Business Center
      • Walk-Up
      • Grill
      • Picnic Area
      • Fitness Center
      • Pool
      • Playground
      • ADA / Handicap Accessible
      • HarborFit 24-Hour Fitness Center
      • Wooded View
      • Business Center Equipped with Computers and WiFi
      • Guest Suite Available for Out-of-Town Guests
      • Package Services
      • Upgraded
      • 1st Floor
      • Courtyard View
      • Online Resident Portal with Rent Payment
      • Pet Friendly
      • Conveniently Pay Rent On Your Own Schedule with FL
      • Laundry Care Center
      • Wood Plank Flooring
      • Near Public Transportation
      • 2nd Floor
      • Near Laundry Facility
      • Near Public Transport
      • On-Site Maintenance
      • Resident Courtyard with Outdoor Green Space
      • Ample Parking & Guest Parking
      • Diamond Upgrade
      • Preferred Location
      • Sparking Outdoor Swimming Pool with Sundeck
      • High Speed Internet Access
      • Air Conditioning
      • Heating
      • Cable Ready
      • Tub/Shower
      • Wheelchair Accessible (Rooms)
      • Dishwasher
      • Disposal
      • Oven
      • Refrigerator
      • Freezer
      • Carpet
      • Vinyl Flooring
      • Crown Molding
      • Walk-In Closets
      • Window Coverings
      • Balcony
      • Patio
      Expenses
      Recurring
      Assigned Street Parking $35
      Cat Rent $40
      Dog Rent $40
      One-Time
      Cat Fee $300
      Dog Fee $300
      Utilities Included
      Trash Removal Included
      Office Hours
      Monday 9am - 6pm
      Tuesday 9am - 6pm
      Wednesday 1pm - 6pm
      Thursday 9am - 6pm
      Friday 9am - 6pm
      Saturday 10am - 5pm
      Sunday 12pm - 5pm
      240-474-0557
      City - Germantown

      Living amidst natural landscapes surrounded by stunning national parks sounds peaceful, right? But who doesn’t like a commercial district to keep them entertained in town? Well, we’ve found your perfect blend of tranquil countryside and bustling city in Germantown, Maryland.

      Surrounded by sprawling woodlands and various lakes, Germantown creates a sense of seclusion from big-city living. With must-see locations like Seneca Creek State Park and South Germantown Recreational Park, outdoor adventure is always in your backyard. But just because hiking, biking, and nature exploration are popular in Germantown, doesn’t mean there aren’t more luxurious activities awaiting you.

      Located 49 miles from Baltimore and just 26 miles northwest of Washington D.C., Germantown is a premier spot for big city convenience. However, you don’t need to leave Germantown to be entertained.

      Learn more about living in Germantown 
      Education
      Colleges & Universities Distance
      Colleges & Universities Distance
      Montgomery College
      Drive: 4 min 1.7 mi
      Universities at Shady Grove
      Drive: 14 min 8.4 mi
      Montgomery College, Rockville
      Drive: 18 min 10.2 mi
      NOVA, Loudoun Campus
      Drive: 49 min 33.4 mi
      The Hamptons at Town Center Apartment Homes is within 4 minutes or 1.7 miles from Montgomery College. It is also near Universities at Shady Grove and Montgomery College, Rockville.
      Schools
      • Public Schools
      • Private Schools
      Lake Seneca Elementary
      Public Elementary School
      Grades PK-5
      459 Students
      Attendance Zone
      Martin Luther King Jr. Middle
      Public Middle School
      Grades 6-8
      890 Students
      Attendance Zone
      Seneca Valley High
      Public High School
      Grades 9-12
      2,239 Students
      Attendance Zone
      Avalon School
      Private Elementary, Middle & High School
      Grades K-12
      192 Students
      Nearby
      Fellowship Christian School
      Private Elementary School
      Grades PK-5
      Nearby
      School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

      View GreatSchools Rating Methodology


      Data provided by GreatSchools.org © 2025. All rights reserved.
      Transportation

      Transportation options available in Germantown include Shady Grove, located 8.0 miles from The Hamptons at Town Center Apartment Homes. The Hamptons at Town Center Apartment Homes is near Ronald Reagan Washington Ntl, located 29.4 miles or 49 minutes away, and Washington Dulles International, located 35.7 miles or 54 minutes away.

      Transit / Subway Distance
      Transit / Subway Distance
      Shady Grove
      Drive: 15 min 8.0 mi
      Rockville
      Drive: 18 min 10.4 mi
      Commuter Rail Distance
      Commuter Rail Distance
      Germantown
      Drive: 4 min 1.8 mi
      Boyds
      Drive: 7 min 4.1 mi
      Boyds Marc Eb
      Drive: 7 min 4.1 mi
      Metropolitan Grove
      Drive: 9 min 4.2 mi
      Gaithersburg Marc Eb
      Drive: 10 min 5.6 mi
      Airports Distance
      Airports Distance
      Ronald Reagan Washington Ntl
      Drive: 49 min 29.4 mi
      Washington Dulles International
      Drive: 54 min 35.7 mi
      Very Walkable
      83
      Walk Score®
      Out of 100
      If you enjoy walking, you’ll enjoy renting in this area! It’s a very walkable neighborhood.
      Good Transit
      50
      Transit Score®
      Out of 100
      The area around this property has good transit with many nearby transportation options.
      Bikeable
      68
      Bike Score®
      Out of 100
      While there’s some bike infrastructure in this area, you’ll still need a car for many errands.
      -
      -
      Soundscore™
      Out of 100

      Traffic:

      -

      Airport:

      -

      Businesses:

      -

      Score provided by

      Scores provided by  and

      Score provided by

      Points of Interest

      Time and distance from The Hamptons at Town Center Apartment Homes.

      Shopping Centers Distance
      Shopping Centers Distance
      Germantown Center
      Walk: 10 min 0.5 mi
      Germantown Town Center
      Walk: 11 min 0.6 mi
      Waters Village Shopping Center
      Walk: 13 min 0.7 mi
      The Hamptons at Town Center Apartment Homes has 3 shopping centers within 0.7 mile, which is about a 13-minute walk. The miles and minutes will be for the farthest away property.
      Parks and Recreation Distance
      Parks and Recreation Distance
      Seneca Creek State Park
      Drive: 7 min 3.0 mi
      Butler's Orchard
      Drive: 10 min 4.9 mi
      Hunters Woods Park
      Drive: 14 min 6.2 mi
      Black Hill Regional Park
      Drive: 17 min 6.7 mi
      Black Hill Visitor Center
      Drive: 17 min 6.8 mi
      The Hamptons at Town Center Apartment Homes has 5 parks within 6.8 miles, including Seneca Creek State Park, Black Hill Regional Park, and Black Hill Visitor Center.
      Hospitals Distance
      Hospitals Distance
      Holy Cross Germantown Hospital
      Drive: 3 min 1.6 mi
      Adventist Healthcare Shady Grove Medical Center
      Drive: 13 min 8.1 mi
      The Hamptons at Town Center Apartment Homes is 1.6 miles from Holy Cross Germantown Hospital, and is convenient to other hospitals, including Adventist Healthcare Shady Grove Medical Center.
       
       

      Property Ratings at The Hamptons at Town Center Apartment Homes

      How Is This Rating Determined? How Is This Rating Determined? Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

      Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.
      3.6
      Good
      Out of 5

      3.6 Blended Score

      16 Renter Reviews

      Share details of your own experience with this property

      Sort By
       
      • Most Recent
      • Most Helpful
      • Rating Low-High
      • Rating High-Low
      1. ...
      2. ...
      7/17/24
      Worst apartment complex ever

      Place is poorly managed. Got shown a brand new apartment they told me the one I applied for would be the same and when it was time for move in day they gave a Dirty apartment with a bad roast infestation. They tried to fix the situation by putting me in a dirtier apartment! They do not come when you put in a service request they just clear the ticket out and mark it as complete

      Property Manager at The Hamptons at Town Center Apartment Homes, Responded To This Review

      Hi, it is disappointing for us to hear that your experience was anything less than great. Please reach out to us at (301) 428-0970 so we may assist you in moving forward towards a resolution.

      2/23/21
      worst move-out ever

      The apartment complex is quiet and secure with friendly residents. Most people pick up after their dogs. The office staff are unresponsive: they often hang up on callers, divert your call to someone's voicemail, or take a message. They have never once called me back when they said they would. The check-out inspection was non-existent: they told me this was due to the pandemic, but then they refused to share the checklist with me showing the results of their inspection.

      7/27/19
      Run ... These people will destroy your life!

      I lived at the Hamptons for ten years. In all my life, I had never, ever been late on my rent until my final month there. Due to a car accident, I was unable to work. I went into the office to speak to them and told them about my situation. They told me that since I was a tenant there for so long and had never been late, they'd work something out. After I recovered, I returned to work. They told me that they'd give me two weeks to pay. Right after I paid (mind you, I was two weeks late), I received a notice that they wanted to take me to court for failure to pay rent and, on the notice, they falsely claimed that I had not paid in 4 months! When I brought the notice to their attention, they told me that it was filed in error, that I should ignore it and that I do not have to go to court since I was fully paid up. I asked them to provide me that statement in writing, but they refused! Meanwhile, they are always behind on repairs. Over the years, I eventually gave up on them and figured out a way to manage without all the amenities they advertise. I pay for my own gym membership, their gym key does not work and the equipment is always broken anyway. I also drive to use a laundromat (their washing machines keep breaking and flooding, their dryers don't always work, the laundry cards keep getting stuck and it's took much work to get a refund). Finally, my dishwasher does not work, so I wash my dishes by hand. I make maintenance requests, but their fixes never work. I put up with all of this and they are ready to try to ruin my life the first time I am EVER late on rent? From the first time I walked into that office, I just knew that something was off about the people in there. I should have trusted my gut. While it's true that I was late on my rent, had I known that they were not going to honor their promise, I would rather to take out a loan even at high interest. Do not rent from these treacherous people! They will ruin your life.

      10/2/18
      Worse place I've ever lived

      The proper manager is never available. Neighbors were great until this year. My new neighbors are absolutely dreadful. They hang out on the steps all hours of the day smoking weed and trashing the property. I called the rental office and they have yet to do anything about it. I told them I want to leave and they want to charge me to break my lease. How crazy is that? Why should I have to pay when I am being forced to leave because of the conditions?

      Property Manager at The Hamptons at Town Center Apartment Homes, Responded To This Review

      Thank you for leaving this detailed feedback about your living experience. If you'd be willing, the Property Manager would like to speak with you at (301) 428-0970 to discuss ways to improve your experience with The Hamptons at Town Center Apartment Homes moving forward. Thank you for your input, and we hope to hear from you soon.

      7/31/18
      The apartment was awesome!

      Stayed here for two year , only moving because of military obligations. The staff and crew were awesome especially Shannon. Would definitely recommend it

      6/29/18
      Do Not Live Here

      I do not recommend living in this apartment complex. Almost every employee we have dealt with is rude and unwillingly to help with even the most simple requests. For example, I requested getting maintenance work done in our apartment after 4pm, which is when I get out of work. Maintenance works until 5pm daily, but they refused to accommodate my schedule. We had to speak with management at length to rectify this situation, which I think is terrible customer service. If the employees do not want to talk to you anymore they will hang up the phone or ignore you. During my lease period, new management took over, this became a mess of miscommunication and a hassle for residents. Additionally, the overall culture of the complex is unpleasant, and the property management makes no effort to repair it. In addition to the unmaintained bushes and grass, we regularly dealt with the smell of drugs throughout the property. The laundry facilities were a huge inconvenience. Half the time 1 or 2 of the 6 washers were 'Out of Order', leaving 4-5 available. We regularly had to compete with the other residents to get our laundry done, even though we paid more to be in an apartment near a laundry facility. The pool, which is 'guaranteed' to be open from Memorial Day weekend to Labor Day weekend was opened a week after Memorial Day due to "circumstances out of our control". Throughout the winter we saw that the pool was not being maintained and was left to be destroyed. These "circumstances" were fully in their control, they just refused to maintain the pool and did not give themselves enough time to recuperate the pool for opening by Memorial Day weekend. We moved from New York, and needed to find an affordable home for the first year of relocating. I was very disappointed with what we ended up with at the Hamptons. I would sooner pay twice the price in rent than live here again. There are much nicer places to live in Germantown that are comparably priced. I highly suggest you chose another place to live.

      Property Manager at The Hamptons at Town Center Apartment Homes, Responded To This Review

      Hi there, thank you for bringing this matter to our attention. If you'd be willing though, we would love to talk directly with you and work through these issues. The Hamptons at Town Center Apartment Homes, (301) 428-0970

      6/20/18
      Thank you Michael

      Thank you for taking time time to take my complaints into consideration and making it your mission to to the situation around.rhank you for being respectful thank you for caring and thank you for being an amazing leader.may God bless you Michael.Mouskeba keita

      3/29/18
      Find another place to live

      I lived at the Hamptons for a year. It's very unsafe in this apartment complex. There are many drug dealers in this neighborhood and I had a lot of things get stolen from my patio. Also, I couldn't get anything mailed to my apartment because people kept stealing my packages. Starting in March 2018 the management changed and now theyre charging for everything including parking. It's cheap to live there but it is not worth it. I'd spend a few extra dollars and find somewhere you can live happily without being worried for your safety. The customer service is great at the beginning but terrible after you sign your lease.

      Property Manager at The Hamptons at Town Center Apartment Homes, Responded To This Review

      Thank you for bringing this to our attention. Please call the Property Manager directly at (301) 428-0970 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

      2/14/18
      It is what it is

      The new property manager Michael is very nice and accommodating and willing to work with you. The washer/dryers if you are lucky get one near your apartment and plan on doing your laundry during your odd hours. We have been 50/50 with Maintenance. We had a leak in our bathroom ceiling from the upstairs toilet which took over 2 weeks for them to address that. Shannon the lady in the rental office is dreadful. She is rude, intimidating and while I respect her doing her job, she makes threats when rent is late, sends repeated and constant notices. Rent is cheap for a reason. The other people in the leasing office are nice but honestly won't do anything they have limited responsibilities and that is all they can help with.

      Property Manager at The Hamptons at Town Center Apartment Homes, Responded To This Review

      Hi, we appreciate you taking the time to respond. The team at The Hamptons at Town Center Apartment Homes at takes our reviews very seriously. The Property Manager would like to help turn your lackluster experience around. If you're willing, please contact them at (301) 428-0970 to discuss what we can do to help.

      10/17/17
      Stay away

      This place is only good if you have never had an apartment or have bad credit. Maintainece doesn't fix anything. They made a mistake and put late rent orders on my door twice. Shannon is very disrespectful and unprofessional. This place is surrounded in drugs and police just sit on property this is somewhere you do not want to move. If u enjoy people smoking in front of your house everyday this is the place to be.

      Property Manager at The Hamptons at Town Center Apartment Homes, Responded To This Review

      Hi, I wanted to personally follow-up with you regarding your concerns. Are you available to meet with me directly to discuss these items further? Please feel free to e-mail me at hamptonsmgr@harborgroupmanagement.com and we can arrange a day and time that is convenient for you. I can ensure you that customer service and safety are both top priorities. Thank you in advance for allowing me the opportunity to resolve your concerns. Sincerely, Lisa Property Manager

      Property Manager at The Hamptons at Town Center Apartment Homes, Responded To This Review

      Hi, it is disappointing for us to hear that your experience has been anything less than great. If you'd be willing, the Property Manager would like to speak with you at (301) 428-0970 to discuss ways to improve your experience with The Hamptons at Town Center Apartment Homes moving forward. Thank you for your input, and we hope to hear from you soon.

      1/31/17
      New year's gift! 2x2

      Valerie and the team were so helpful in getting me in my apartment, they made us feel so welcomed! It's mostly quiet in the neighborhood and it's a 3 minute walk to 7 eleven. They have a really nice gym, only con is there's no washer and dryer in the apartment. I love my apartment so much though. Thank you !!

      1/14/17
      Extortion, Bugs, Homicide, Poor Management, and More

      4 days after I moved in, I was served with an eviction notice. They did this in error as they had forgotten February had 28 days, not 30, and had tried to correct the bill I had paid as if it were a 30 day month, saying I owed around 80 dollars. Things went much further downhill from there. Most recently, trying to move out has resulted in extortion attempts as they try to charge me the entirety of the cost to turn over the apartment for the next tenant and then some. There is constant threat of dragging you to court, even if you never miss a payment. In short, you'll be treated like a criminal. Good Luck to those unfortunate or foolish enough to live their.

      10/21/16
      Stay away!!!!

      This community resembles an occupied state. The police is a permanent ficture in this complex. There is gang activiry, high use of drug-- both addicts and dealers. You can actually catch a contact if you stand outside on your patio or balcony. It seems as if everyone uses marijuana here. My mother who was visiting actually got sick from the odor. She couldn't stay here. We had to get a hotel. There was initially bedbugs and roaches that we had to contend with from the previous tenants. The bands of youths that loiter in the stairwells can be intimidating. The group fistfights in the parking lots,the break-ins, and the police chasing suspects with guns througout the neighborhood was unnerving. The police will actually stop the residents and ask for id and ask them where and what are they doing. You try to share your concerns with the management and when they eventually return calls, they pretend none of this exits. It was scary to live at the Hamptons, so I had to leave. I post this comment to possibly save some lives. Please take heed. Don't come here.

      4/14/16
      Hassle

      The community is great and everything is convenient but looks can are deceiving with this property. This being my first apartment I have never been so fed up in my life. As likewise to prior reviews, the management team takes their grand time fixing any issues you have in your apartment. We had issues when we first moved in in June 2015 that needed to be fixed. It is now April 2016 and they just completed the work order. And if you have any bigger issues they suggest you contact the property manager in which she is close to impossible to contact. This is a great place for a quick move but nothing long term. I'm not renewing my lease either.

      10/9/15
      Eh :/

      Coming out of a homeless shelter the Hamptons at Town Center felt like heaven. But losing my heat in January took me off cloud 9. I finally got it fixed in April so 4 months for the maintenance people to even come to my apartment. Location is AMAZING!! Metro is literally outside my house and so is CHIPOTLE! No rats or roaches just ratchets which can be entertaining. My shower has cracks in the tiles and the tub has cracks and I think there's mold growing on the tub faucet. I called maintenance but I'll be moved out, married and divorced twice before they probably address that issue. If you're not a picky and need a place in a great location or don't have a car it'll do. The rent is high for a one bedroom though but you're really paying for the location. I'M NOT RENEWING MY LEASE AT ALL!

      9/26/15
      1 Bedroom 1 Bathroom

      My husband and I rented here at the Hamptons at town center as our first place together and we've been happy during this 2 years. Everything is close to us (laundry room and pool). We are in a first floor and have a patio that we enjoy a lot since we are allowed to bbq. We adopted a dog in the middle of our first year during an adoption event that the leasing office organiced, we are dog lovers and they won our hearts by being pet friendly and having plenty of green area to walk our pet. The prices are very appealing. It's a great community with walking distance shopping centers and public transportation.

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      19757-19775 Crystal Rock Dr

      Germantown, MD 20874

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