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Tour Options: In-Person, Video , Video Tours Many properties are now offering LIVE tours via FaceTime and other streaming apps. Self-Guided Self-Guided Tours Available This community supports self-guided tours that offer prospective residents the ability to enter, tour, and exit the property without staff assistance. Contact the property for more details.

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Iowa Polk County West Des Moines The Flats Apartments

The Flats Apartments

3000 University Ave, West Des Moines, IA 50266 Property Website

4.1 (32 reviews)

Property Rating

4.1
Great
Out of 5

4.1 Blended Score

See all 32 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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515-414-8385
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  • Monthly Rent

    $730 - $1,063

  • Bedrooms

    Studio - 2 bd

  • Bathrooms

    1 ba

  • Square Feet

    392 - 775 sq ft

The Flats Apartments
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The Flats Apartments is the home you've been looking for in West Des Moines, IA. With comfortable studio, one-, and two-bedroom homes complete with stainless steel appliances, patios, and granite countertops, you're guaranteed to find a place to live with a lifestyle to love. What's more, as a member of the community you'll also have convenient access to area amenities, plus a community dog park and swimming pool.

Read More

Pricing & Floor Plans

filter results by bedrooms
Cost Calculator: Estimate your monthly and one-time fees.
Tawny $730 – $780
1 Bed 1 Bath 435 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 22303
    price $730
    square feet 435
    availibility Now
  • Unit 18208
    price $780
    square feet 435
    availibility Now
  • Unit 19202
    price $756
    square feet 435
    availibility Dec 7
  • Unit 24304
    price $760
    square feet 435
    availibility Dec 13

Sandstone $745 – $778
1 Bed 1 Bath 392 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 03208
    price $745
    square feet 392
    availibility Now
  • Unit 03107
    price $753
    square feet 392
    availibility Now
  • Unit 11102
    price $778
    square feet 392
    availibility Now
Azure $844 – $864
1 Bed 1 Bath 558 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 19110
    price $864
    square feet 558
    availibility Now
  • Unit 25206
    price $844
    square feet 558
    availibility Nov 21
Berry $1,063
2 Beds 1 Bath 775 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 21103
    price $1,063
    square feet 775
    availibility Nov 10
  • Unit 01205
    price $1,063
    square feet 775
    availibility Nov 22
Lemongrass $1,014
2 Beds 1 Bath 672 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 02104
    price $1,014
    square feet 672
    availibility Nov 17
Pewter $805 Not Available
1 Bed 1 Bath 483 Sq Ft
Tawny $730 – $780
1 Bed 1 Bath 435 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 22303
    price $730
    square feet 435
    availibility Now
  • Unit 18208
    price $780
    square feet 435
    availibility Now
  • Unit 19202
    price $756
    square feet 435
    availibility Dec 7
  • Unit 24304
    price $760
    square feet 435
    availibility Dec 13

Sandstone $745 – $778
1 Bed 1 Bath 392 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 03208
    price $745
    square feet 392
    availibility Now
  • Unit 03107
    price $753
    square feet 392
    availibility Now
  • Unit 11102
    price $778
    square feet 392
    availibility Now
Azure $844 – $864
1 Bed 1 Bath 558 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 19110
    price $864
    square feet 558
    availibility Now
  • Unit 25206
    price $844
    square feet 558
    availibility Nov 21
Pewter $805 Not Available
1 Bed 1 Bath 483 Sq Ft
Berry $1,063
2 Beds 1 Bath 775 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 21103
    price $1,063
    square feet 775
    availibility Nov 10
  • Unit 01205
    price $1,063
    square feet 775
    availibility Nov 22
Lemongrass $1,014
2 Beds 1 Bath 672 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 02104
    price $1,014
    square feet 672
    availibility Nov 17
* Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.

  • Utilities & Essentials
    • Valet Trash
      $25 / mo
    • Smart Home
      $40 / mo
    • Pest Control Fee
      $5 / mo
    • Internet
      $65 / mo
    • Utilities
      Contact local utility providers to get monthly cost estimates based on approximate household usage.
      Varies
  • One-Time Basics
    • Due at Application
      • Application Fee
        $50
    • Due at Move-In
      • Admin Fee
        $115
      • Common Area Maintenance Fee
        $125
      • Security Deposit
        Required security deposit or nonrefundable fee is based on screening outcome. Required security deposits are eligible for a refund after move-out. Zero upfront and/or deposit alternative options may be available. See agent to learn about all options.
        Varies
  • Dogs
      Max of 2
      Restrictions:
      Breed Restrictions Apply
      Read MoreRead Less
      Comments
      Pet DNA Program / 2nd pet $100
      Read MoreRead Less
    • Cats
        Max of 2
        Comments
        Pet DNA Program / 2nd pet $100
        Read MoreRead Less
      • Pet Fees
        • Pet Rent
          Max of 1. Large dogs welcome, breed restrictions will apply. Amount varies based on number of pets, connect with an agent for more details.
          Varies
        • Pet Fee
          Max of 1. Large dogs welcome, breed restrictions will apply. Amount varies based on number of pets, connect with an agent for more details.
          Varies
      • Garage Lot
        • Parking Fee
          Max of 1. Multiple options available, price will vary. Connect with an agent for details.
          Varies
        Comments
        All others Open Parking
        Read MoreRead Less
      • Additional Parking Options
        • Street Parking
      • Damage Waiver Program
        Residents must have renters liability insurance. Without proof of renters liability insurance, the resident will be enrolled in the Damage Waiver Program and charged the noted lease fee. This does not provide the individual with insurance coverage.
        Varies

      Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.

      Details

      Lease Options

      • 3 - 15 Month Leases
      • Short term lease

      Property Information

      • Built in 1973
      • 329 units/2 stories

      Matterport 3D Tours

      2BR, 1BA - B1/672 SF
      1/4

      About The Flats Apartments

      The Flats Apartments is the home you've been looking for in West Des Moines, IA. With comfortable studio, one-, and two-bedroom homes complete with stainless steel appliances, patios, and granite countertops, you're guaranteed to find a place to live with a lifestyle to love. What's more, as a member of the community you'll also have convenient access to area amenities, plus a community dog park and swimming pool.

      The Flats Apartments is an apartment community located in Polk County and the 50266 ZIP Code. This area is served by the West Des Moines Community attendance zone.

      Unique Features

      • Dog Wash
      • Package Lockers
      • Smart Home Technology Package
      • Upgraded Fixtures & Finishes Throughout
      • Water Leak Sensors
      • Detached Garages
      • Valet Waste Service
      • First Floor
      • On-Call Emergency Maintenance
      • Pet Friendly
      • Picnic/bbq Area
      • Second Floor
      • Fire Pit
      • Little Free Library
      • Pool View
      • Pure Air Community
      • Flexible Lease Terms
      • Smart Home Technology
      • Coffee Bar
      • Pickleball Court

      Contact

      View Property Website
      Language: English
      Open 10am - 6pm Today
      • Monday - Friday, 10am - 6pm
      • Saturday, 10am - 5pm
      • Sunday, Closed
      Property Management Company Logo

      Video Tours

      Not able to stop by in-person? Schedule a live, virtual video with a member of our team.

      Community Amenities

      Pool

      Fitness Center

      Laundry Facilities

      Clubhouse

      • Package Service
      • Wi-Fi
      • Laundry Facilities
      • Maintenance on site
      • Property Manager on Site
      • Pet Play Area
      • Clubhouse
      • Walk-Up
      • Fitness Center
      • Pool
      • Pickleball Court
      • Sundeck
      • Grill
      • Picnic Area
      • Dog Park

      Apartment Features

      Air Conditioning

      Walk-In Closets

      Granite Countertops

      Microwave

      Refrigerator

      Tub/Shower

      Disposal

      Patio

      Highlights

      • Air Conditioning
      • Heating
      • Ceiling Fans
      • Cable Ready
      • Tub/Shower

      Kitchen Features & Appliances

      • Disposal
      • Granite Countertops
      • Stainless Steel Appliances
      • Eat-in Kitchen
      • Kitchen
      • Microwave
      • Oven
      • Range
      • Refrigerator

      Model Details

      • Carpet
      • Vinyl Flooring
      • Dining Room
      • Walk-In Closets
      • Window Coverings
      • Balcony
      • Patio
      Location Get Directions
      Schools Restaurants Groceries Coffee Banks Shops Fitness
      Amenities
      • Package Service
      • Wi-Fi
      • Laundry Facilities
      • Maintenance on site
      • Property Manager on Site
      • Pet Play Area
      • Clubhouse
      • Walk-Up
      • Sundeck
      • Grill
      • Picnic Area
      • Dog Park
      • Fitness Center
      • Pool
      • Pickleball Court
      • Dog Wash
      • Package Lockers
      • Smart Home Technology Package
      • Upgraded Fixtures & Finishes Throughout
      • Water Leak Sensors
      • Detached Garages
      • Valet Waste Service
      • First Floor
      • On-Call Emergency Maintenance
      • Pet Friendly
      • Picnic/bbq Area
      • Second Floor
      • Fire Pit
      • Little Free Library
      • Pool View
      • Pure Air Community
      • Flexible Lease Terms
      • Smart Home Technology
      • Coffee Bar
      • Pickleball Court
      • Air Conditioning
      • Heating
      • Ceiling Fans
      • Cable Ready
      • Tub/Shower
      • Disposal
      • Granite Countertops
      • Stainless Steel Appliances
      • Eat-in Kitchen
      • Kitchen
      • Microwave
      • Oven
      • Range
      • Refrigerator
      • Carpet
      • Vinyl Flooring
      • Dining Room
      • Walk-In Closets
      • Window Coverings
      • Balcony
      • Patio
      Expenses
      Recurring
      Unassigned Garage Parking $75
      Cat Rent $40
      Dog Rent $40
      One-Time
      Cat Fee $300
      Dog Fee $300
      Office Hours
      Monday 10am - 6pm
      Tuesday 10am - 6pm
      Wednesday 10am - 6pm
      Thursday 10am - 6pm
      Friday 10am - 6pm
      Saturday 10am - 5pm
      Sunday Closed
      515-414-8385
      City - West Des Moines

      West Des Moines is located in three Iowa counties. Residents of this area enjoy perusing the local shops at Valley Junction, which began in 1893. Today it serves as the city’s business district, flavored by undeniable community tradition. With more than 100 specialty shops, art galleries, and restaurants, there’s always something new to discover.

      On the other side of West Des Moines, Jordan Creek Town Center occupies a large fashion space that includes a 3.5-acre lake and boardwalk. Many apartments are just minutes from the mall’s stores, movie theater, and lakeside restaurants. The city is located in America’s heartland and has cherished quilting since its existence. Quilt-making goes back to the 18th century in West Des Moines, and many people proudly display their creations at city craft expos.

      In addition to quilting, residents of West Des Moines enjoy the local productions at Tallgrass Theatre Company on Vine Street.

      Learn more about living in West Des Moines 
      Education
      Colleges & Universities Distance
      Colleges & Universities Distance
      Drake University
      Drive: 11 min 6.0 mi
      Des Moines Area C.C., West
      Drive: 12 min 7.1 mi
      Des Moines Area C.C., Urban
      Drive: 13 min 7.3 mi
      Des Moines University
      Drive: 14 min 8.5 mi
      The Flats Apartments is within 11 minutes or 6.0 miles from Drake University. It is also near Des Moines Area C.C., West and Des Moines Area C.C., Urban.
      Schools
      • Public Schools
      • Private Schools
      Clive Elementary School
      Public Elementary School
      Grades PK-6
      528 Students
      Attendance Zone
      Indian Hills Junior High School
      Public Middle School
      Grades 7-8
      696 Students
      Attendance Zone
      Valley Southwoods
      Public Middle & High School
      Grades 9
      687 Students
      Attendance Zone
      Valley High School
      Public High School
      Grades 10-12
      2,152 Students
      Attendance Zone
      Sayre Montessori School
      Private Elementary School
      Grades PK-2
      23 Students
      Nearby
      Child Time
      Private Elementary School
      Grades PK-4
      Nearby
      Dowling Catholic High School
      Private High School
      Grades 9-12
      1,415 Students
      Nearby
      School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

      View GreatSchools Rating Methodology


      Data provided by GreatSchools.org © 2025. All rights reserved.
      Transportation

      The Flats Apartments is near Des Moines International, located 8.6 miles or 18 minutes away.

      Airports Distance
      Airports Distance
      Des Moines International
      Drive: 18 min 8.6 mi
      Somewhat Walkable
      57
      Walk Score®
      Out of 100
      You might be able to get out and walk when living in this area. Some errands can be accomplished on foot, but for others you’ll need a car.
      Minimal Transit
      0
      Transit Score®
      Out of 100
      Somewhat Bikeable
      38
      Bike Score®
      Out of 100
      You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
      -
      -
      Soundscore™
      Out of 100

      Traffic:

      -

      Airport:

      -

      Businesses:

      -

      Score provided by

      Scores provided by  and

      Score provided by

      Points of Interest

      Time and distance from The Flats Apartments.

      Shopping Centers Distance
      Shopping Centers Distance
      Clock Tower Square
      Walk: 5 min 0.3 mi
      Valley West Mall
      Walk: 6 min 0.4 mi
      Governor Square
      Walk: 8 min 0.4 mi
      The Flats Apartments has 3 shopping centers within 0.4 mile, which is about a 8-minute walk. The miles and minutes will be for the farthest away property.
      Parks and Recreation Distance
      Parks and Recreation Distance
      Living History Farms
      Drive: 6 min 2.5 mi
      American Legion Park
      Drive: 9 min 3.8 mi
      Drake Municipal Observatory
      Drive: 12 min 4.3 mi
      Raccoon River Park and Nature Lodge
      Drive: 10 min 4.3 mi
      Greenwood / Ashworth Park
      Drive: 10 min 5.3 mi
      The Flats Apartments has 5 parks within 5.3 miles, including Living History Farms, American Legion Park, and Drake Municipal Observatory.
      Hospitals Distance
      Hospitals Distance
      UnityPoint Health - Iowa Methodist Medical Center
      Drive: 12 min 6.9 mi
      MercyOne Des Moines Medical Center
      Drive: 12 min 7.3 mi
      Broadlawns Medical Center
      Drive: 14 min 7.6 mi
      The Flats Apartments has 3 hospitals within 7.6 miles, the nearest is UnityPoint Health - Iowa Methodist Medical Center which is 6.9 miles away and a 12 minute drive.
      Military Bases Distance
      Military Bases Distance
      Camp Dodge
      Drive: 19 min 9.7 mi
      The Flats Apartments is 9.7 miles and a 19 minute drive from Camp Dodge.
       
       

      Property Ratings at The Flats Apartments

      How Is This Rating Determined? How Is This Rating Determined? Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

      Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.
      4.1
      Great
      Out of 5

      4.1 Blended Score

      32 Renter Reviews

      Share details of your own experience with this property

      Sort By
       
      • Most Recent
      • Most Helpful
      • Rating Low-High
      • Rating High-Low
      1. ...
      2. ...
      6/26/25
      Great Location, Amazing Staff

      Great location, Amazing staff, and good apartment offerings. Although I've only recently moved in, the staff are very active and quick to resolve any maintenance issues or answer any questions one may have.

      Property Manager at The Flats Apartments, Responded To This Review

      Thanks for sharing your positive experience at The Flats Apartments! We're glad to hear you're enjoying the location and that our team has been active in addressing any questions or maintenance needs. Welcome to the community!

      6/10/25
      Moving In

      The process, property, and people have all been on board, ensuring everything's maintained, and very helpful. Would Recommend

      Property Manager at The Flats Apartments, Responded To This Review

      Thanks for the awesome feedback about The Flats Apartments! We're glad to hear that everything from the process to our team has been helpful and well-maintained. Your recommendation means a lot to us—have a great day!

      11/27/23
      Amazing

      My husband and I just met with Scout for a tour. Amazing from what it use to be so clean and neat. Very professional and so nice apartment is just what we are looking for.

      Property Manager at The Flats Apartments, Responded To This Review

      We're so glad to know that you and your husband had a great tour with Scout at The Flats Apartments! It's especially wonderful to hear that the cleanliness, professionalism, and overall appeal of our community align well with what you've been looking for. We thank you for sharing this positive experience and hope you'll keep in touch!

      3/21/22
      Terrible experience

      I moved into this apartment about a month ago and my experience at the Flats has been terrible. I’ve had to call in so many maintenance request for various reasons to outlets not working to my bathroom being flooded to broken windows. Recently I went home for 2 weeks to visit my girlfriend and came back last Thursday to my bathtub and toilet had flooded with sewage from the two apartments above me. When the plumber fixed it on Friday he told me that although it was fixed right now, it could happen again. I also put in a cleaning request because the bathroom was still dirty after the plumbing was fixed. No one could come Friday so i had to wait till Monday(today). I wasn’t able to use the bathroom or shower all weekend due to not wanting to touch or clean the sewage of whoever lived in the two apartments above me. I relayed this issue to the front office and they’re response to me was that yea it happens but I have to deal with it. If you don’t tolerate these type of things, this is not the place for you. I suggest you try to find a better place.

      11/18/20
      Verified Renter

      Responsive staff. Excellent maintenance. Continuous upgrades to grounds. Recommend

      11/16/20
      Verified Renter

      This community has allowed me to make new friends and my doggies have also made friends! We love it here so much and would definitely recommend it to anyone who is interested about moving here. 10/10. Its close to everything you need, location is great. Maintenance & administrators go above and beyond. Definitely recommend.

      11/6/20
      Verified Renter

      Beautiful apartments for an amazing price! The amenities are wonderful and the staff is easily the best apartment staff weve ever had! I couldnt be happier with my move! If youve had bad experiences with apartments this property will be a breath of fresh air, it was for us!

      10/24/20
      Verified Renter

      The Flats is a great place to live. It is a quiet and well cared for community with great amenities. I would highly recommend it for anyone looking for an apartment.

      10/21/20
      Verified Renter

      I am so grateful for my home at the Flats. What a lovely place to live. I love our updated space and all the storage. All the staff is so friendly and helpful. I love living here. Thank you.

      10/10/20
      Verified Renter

      The hospitality of The Flats is very nice! Great location. :D

      10/7/20
      Verified Renter

      Loved the staff, how nice & easy they were. The process was super easy, explainable, took little time. Apartments are super kept up when arriving and moving in. Just a great place to live.

      9/24/20
      Verified Renter

      It's a great place, I love the studio's floors and space. It's a lot bigger than it may seem. Great pricing and close to the interstate which makes it easy to go into the city or to suburbs. Quiet complex.

      9/15/20
      Overall Great Place to Live

      I recently lived here for about a year, and had an overall good experience. Management was always very nice. The one time I needed maintenance they responded to my request within the hour and were very professional. I feel the apartments are a pretty good value, considering where they are and the nicer features like the granite counter-tops. The location is very convenient, being close to stores, restaurants, and interstate access. My biggest complaint would be some fees that weren't disclosed very well when I was first contracting for the apartment; there is a valet trash fee every month, as well as a security system fee. I did like having these services, however. Overall, I would recommend this complex to anyone looking for a place in WDM.

      8/27/20
      Verified Renter

      Sierra has been very attentive and responsive with questions Ive had. I appreciated the transparency in the application process. Its clear that the community is carefully looked after and I feel at home here.

      8/23/20
      Verified Renter

      Affordable accecisble place to live kept clean to the best of maintenance ability. The management is doing a great job keeping this place up and safe.

      8/21/20
      Verified Renter

      We love living at The Flats! The professional on-site office staff is absolutely wonderful! Kallie, Sara, and Sierra do a fantastic job and the maintenance team gets work orders completed quickly and thoroughly. I highly recommend living at The Flats to all my friends!

      8/21/20
      Verified Renter

      The office ladies, especially Sierra are so friendly and always super helpful. Sierra walked me through my transfer like a breeze. Also, maintenance is always on top of things and fix every little thing right away!

      7/23/20
      Verified Renter

      The paint in the walls are cheap and peel off when any kind of adhesive is used in it. I tried hanging pictures in the wall and when it needed adjusted the paint is so cheap and flimsy that it began to peel off like a banana. Its ridiculous that Ill have to pay for that fix. The floors were the same way when maintenance had to move my fridge it dented and warped the floor board. My bed caused the same deal when I had to move it and peeled away some of the cheap flooring.

      7/9/20
      Verified Renter

      Everyone is really nice, any question or concern is taken seriously. Everyone in the main office has been really kind to me.

      7/7/20
      Verified Renter

      Management is always super friendly!

      7/1/20
      Verified Renter

      We love our home at the Flats. The complex is well taken care of and any concerns we have are immediately addressed. The staff is excellent. The Flats is a great place to live.

      6/23/20
      Verified Renter

      The flats is the place where you feel home. Safe, shops, secure. Easy commute

      6/12/20
      Verified Renter

      The Flats is a very welcoming community with professional staff who respond to maintenance request quickly. I like that the office staff hosts fun events such as pumpkin carving and trivia nights. Its a great way to meet people.

      6/4/20
      Verified Renter

      The staff is excellent, the buildings are beautiful, the apartments are very quiet and calm.

      6/1/20
      Verified Renter

      Fantastic easy process for the application, very generous amenities. Very pet friendly complex, a lot of room for dog walks and a small dog park as well with equipment for training if interested.

      5/31/20
      Verified Renter

      Very nice friendly place to live. Very convenient location.

      5/16/20
      Verified Renter

      I am very happy living at the Flats. The services always is very quick whenever I have something need to be fixed at my apartment. The community is safe and clean.

      4/13/20
      Verified Renter

      Friendly and helpful and efficient Property Management staff. Work orders completed in a timely manner and attention given to detail. Was impressed they listened to my assessment of the maintenance problem

      4/1/20
      Verified Renter

      This is my first time being in an apartment and I'd say overall I've had the best services ever! I've read other comments and I would always think why such a bad review when I've always had problem resolved in a timely manner every time! I LOVE THE FLATS! I would definitely recommend others to make this place there home!

      2/24/20
      Negligent

      This place is completely negligent. I lived at the flats for a whole year! I was so excited to move out on my own for the first time. When I initially moved in my tub was backed up. They had to come in a bringer a plumber for two days to fix whatever was wrong with it. The vinyl wood on the floors were very cheap, and were not made well. The more you paid attention to the detail of the apartment the more you noticed all that was wrong with it. I had a curved nail sticking out in my closet that I had to pull out. Now let's get started on the BATHROOM. They used OLD appliances in the bathroom and slapped on a thin white layer of something to make it new. When I clean my bathroom I love it spotless and I tend to put my back into it. While I was doing that the thin layer came undone and underneath was all yellow. When I tell you your girl was disgusted! Last year 2019 we had the Polar Vortex and I'm sure we still have trauma from that. But imagine being in an apartment with NO INSULATING! That's how it felt. I constantly put the heat on but it seemed to never go over 60. It was horrible. Drafts were coming by, window, door, AC. When I looked close enough I could see outside light around my AC. I called maintenance and they "FIXED" the problem and no they did not. I had to buy my own material to try to fix the problem and even then my apartment was freezing cold. When I was finally moving out they charged me MOVING FEES. They amounted to $180.00 My studio was a cute one at initial glance. But the Flats took SHORTCUTS. They covered up all the prior issues the building had and put in new kitchen appliances to make it look good. It is NOT WORTH THE MONEY. Sincerely, Patience Doe

      1/10/20
      Horrible

      When I moved in there was a hole in the wall, water came in from the side and the heat stopped working. The walls are so thin you can hear everything your neighbors are doing and mine are not quiet. Would not recommend.

      5/29/18
      Lousy maintenance

      Reported my A/C wasn’t working over a month ago and no one has yet to begin fixing it and maintenance walked in completely unannounced twice while I was sleeping

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      The Flats Apartments Photos

      • 2BR, 1BA - B1/672 SF

      Models

      • Studio

      • Studio

      • Studio

      • Studio

      • 1 Bedroom

      • 1 Bedroom

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      The Flats Apartments has studios to two bedrooms with rent ranges from $730/mo. to $1,063/mo.

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      3000 University Ave

      West Des Moines, IA 50266

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