The Crossings at St. Charles

Living here is amazing, amazing neighbors, management is sweet and super helpful! And maintenance does their best to make sure they come by as soon as possible.

Good area, overall. Maintenance requests take a pretty long time to get fulfilled unless it’s an emergency, so I usually end up fixing most things myself. Leasing office is nearly impossible to get ahold of during business hours but when I have time to stop in instead of calling, they’re is really nice and always make sure I have what I need.

Apartment was very clean upon move in. I love that this aread you are so close to everything all the stores and restuarants. The complex is very quiet.

So far it seems quiet and the residents seem friendly and approachable. The check in process was fairly easy and Koi did a nice job of helping me when I had questions.

Typically quiet. Maintenance is nice. Rent on the cheaper on for 2 bed 2 bath unit in this area. Hard to get an email back from management though.

I love everything , staff are so wonderful and very welcoming. Joy is the bests over all experience is fantastic and very smooth process. Thank you

Mi experiencia ha sido muy buena durante el tiempo que llevo viviendo aqui. He re ivido muy atención de oarte de los trabajadores de la oficina .

Friendly maintenance. Decently quiet. Appliances work. Good water pressure. Lots of dogs, Nobody picks up after them. Overall, nice place to live inna good area.

I love it here! Koy at the management office has been outstanding anytime I reach out to her. I’ve had to put in a couple of maintenance tickets due to broken blinds, and my patio door lock needing replacement. Maintenance took care of my requests within 24 hours. It’s great to live in this community.

I’m glad to call The Crossings home. Great community- very little noise from neighbors, adequate parking, spacious units, and a great leasing office.

I enjoy the apartment I share with my roommate and for the most part maintenance is well managed. They're very timely with cleanup crews in the hallways and plowing snow in the parking lot, that's much appreciated. I do wish the amenities within the apartment were a little more updated, the cabinets are very old and lacquered. Appliances are also pretty old as well.

Estoy recién llegada a este domicilio me e sentido muy feliz el lugar es limpio agradable y seguro me gusta mucho vivir acá fue genial tomar esta decisión junto a mi familia espero vivir acá por muchísimo tiempo lo más agradable es que cada vecino está en lo suyo y somos todos muy respetuosos

I like the community I live in. It’s peaceful and quiet. If there’s any issue maintenance wise they are quick to fix the issue. The management is easy to talk to.

Bad management, unorganized staff; grimy grounds, apartments, pool, and fitness center. Apartments do not look like the photos and are poorly maintained. No one is ever in the office and maintenance takes forever and forgets about requests. Not safe, we had people on our porch at night and our car vandalized in the parking lot. We had a wall crumbling with mold growing in it and they told us to “spray a little bleach on it”. Incredibly expensive; our rent went up 15% +\-each year we stayed (~$200), as they told us if you won’t pay it, someone else will move in and will. Stay away from this complex and these insensitive people.

This is my third time living here and I really do enjoy it. Extremely pet friendly and the location to both downtown areas of Geneva and Saint Charles plus grocery stores banks and shopping centers is great. Staff is friendly and efficient. Easy access to gym all hours of the day with brand new equipment is a plus too and dog baggy stations on every corner of the complex.

It’s very nice the location and I like my new apartament ,the people are very friendly and the installations look great but I see details in my apartment

Great experience clean environment peaceful and quiet haven’t had no issues everything is so close hospital is near grocery stores etc . I love it

Decent facility. Emergency crews are great when something breaks. The pool area is closed a lot but they will let you know about updates when the come.

Everything is good so far. Everyone has helped out with us in a timely manner when we needed and is great about answering any questions we have.

I rate it a four not because of the office but because of residents not picking up their big dog poop. You can tell the difference, office is trying to keep areas clean . But I would liane for the hallways carpets to be carpet cleaned just a thought. Thank you!

Shady place to live. Crime has risen and constant police are around the apartments, yet they up the price of everything. They do not keep up maintenance in the apartments.

Safe community as usual and great people who are willing to listen to what you may need help with or to answer questions. It feels like home!

If you like a place where rent is to high and dog owners don’t pick up after their dogs. This place is for you. The office staff are rude but super nice to get you to move in. There’s no parking anywhere after 8. If I didn’t already live here I would just drive past

Love all the cute pets! Kids are always outside playing catch, it’s a nice place to live in. I’m looking forward to see what the pool and patio have to offer!

It's a nice place for living in, the community is respectful, quietly, Pacific. Administratives are always ready for our requests. Everything is clean and I like the spaces like the gym, pool and common areas

I am quite happy here I am happy with the amenities and the staff is very helpful Koyoma is always pleasant and always answers my questions and concerns

My fiancé and I recently moved in and we absolutely love it so far! The apartment is beautiful and the office staff is amazing and so helpful!

Maintenance responds pretty fast. Noise in our building is minimal. Rent is a little steep for what you get here. They don’t negotiate when resigning.

I love my apartment. It is cozy and has a great view of the pond. The manager and staff are very accommodating and if I ever have a problem, it is taken care of. The neighbors are friendly. I have lived here for 3 years.

We have been here for almost 3 years. I love it. Very quiet and safe place. I love the animals around here. We enjoy seeing everyone with their pups

Muy acogedor los apartamentos muy limpio un ambiente muy sano para los niños buenas instalaciones muy contento de estar viviendo en esta unidad residencial

Maintenance is very respectful and pleasant. The apartment complex has the same feeling as when we first moved in again, I love it and appreciate the effort they put in for us

Great living community Very kind supportive professional managment Pet friendly Quiet neighborhood Prime location with easy access to all services

Nice little community. Can be a little noisy at times, but honestly that comes with any apartment complex. Haven’t had any issues with my neighbors.

New resident. Move in process was smooth as could be. Nothing amazing, but nothing bad. The staff was wonderful in helping move with short notice. Kitchen area looks fantastic

I love to use the clubhouse, there’s a great pool and gym to use. It’s in a beautiful area with friendly neighbors. Really close to downtown geneva and downtown Saint Charles as well.

Really nice place to live but people don't pick up their dog poop and Management/maintenance doesn't care. Very smelly if windows are open.

Very nice area. Neighbors are. Very friendly and enjoys everyone saying hi in The hallway. Even with dogs all around, you never hear them.

The move in was great. The office staff is friendly and always ready to help. For being a large complex it is very quiet and I have nice neighbors.

Greatest staff in any rental community that I have ever been alert of!! They are friendly, prompt with any issues and make the place have a great community feel!!

I love living at the crossings! Always quick to answer and very helpful. This is my first home by myself and it is so comforting knowing how much they care about everyone here.

I signed a 12 month lease at the Crossings and I did enjoy the location but the unit I lived in was not very well taken care of. Every appliance was very outdated and they apartment was dirty when I moved in. Paint splatters all over the floor, drains that clog up every other day, when I moved in the toilet had two razor blades clogging it, and the garbage disposal had a rubber glove jammed into it. The blinds were all bent up and very filthy, something that could have been easily replaced by management judging by how much they charge for rent. I have also had a rodent problem since the first week I moved in. Management made next to no effort to take care of this and I have to deal with it on my own despite how many times I complained. I asked for exterminators to come and they never did. I keep my apartment very clean and I am still dealing with rodents consistently. They are clearly infesting inside the walls and management does not make the effort to address it. As a whole, I think the issues are with the management team and their lack of communication and availability. I recommend looking elsewhere before signing a lease while the current management team is in place.

I have lived at The Crossings for three years. I love my apartment. It is spacious and has a lot of cupboards. The landscapers keep the development looking very nice. The managers are friendly and helpful. The maintenance crew respond quickly whenever I have called with a problem. I am very happy here.

Very quiet neighborhood. Doesn’t feel like you are living in an apartment. I love how everything is around here, a lot of stores and restaurants.

I like the complex and office very much. Aside from a package being stolen from my front door and the frequent visit by the fire department due to old fire detectors I enjoy my stay.

Love unit layout great management staff and maintenance crew exceptional clubhouse,gym and pool great veiw from my balcony to watch wildlife in pond tranquil and relax atmosphere

I enjoy living here it seems to be a peaceful area and everyone seems to respect each other the buildings are nice and the apartments inside are very nice and they have a warm feeling to them all together I enjoy living here

I love the community I’m around it’s so beautiful and peaceful yea I give it a 4 star because there’s a couple of things there’s need to fix but it never lets us down with maintenance

The property is great excellent location. Close to shopping. The office staff are friendly and. Courteous and maintenance is very fast and friendly

Great atmosphere and area but mold problems that have reoccurred. Also some plumbing issues that had the toilet floor to the front door, third time it has happened. First two maintenance was pretty good at coming back but third it took a few days.