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Language: English

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View All Hours Office Hours Monday - Friday, 9am - 5pm Saturday, 10am - 4pm Sunday, Closed

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call 562-280-2194
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California Santa Clara County San Jose Parkview Terra House Apartments

Terra House Apartments

4501 Snell Ave, San Jose, CA 95136 Property Website

4.6 (8 reviews)

Property Rating

4.6
Great
Out of 5

4.6 Blended Score

See all 8 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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562-280-2194
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  • Monthly Rent

    $2,469 - $7,713

  • Bedrooms

    Studio - 2 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    458 - 1,096 sq ft

Terra House Apartments
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Move-in Special

Lease today and receive Up To 1-month's rent off!! (On select apartment homes only). Contact Leasing Office for more details.

Pricing & Floor Plans

filter results by bedrooms
Studio $2,469 – $6,562
Studio 1 Bath 458 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3706
    price $2,569
    square feet 458
    availibility Now
  • Unit 3701
    price $2,469
    square feet 458
    availibility Nov 10
A1 $2,667 – $4,997
1 Bed 1 Bath 610 – 658 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2702
    price $2,702
    square feet 610
    availibility Now
  • Unit 0302
    price $2,727
    square feet 658
    availibility Now
A3 $2,703 – $5,945
1 Bed 1 Bath 722 – 754 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1802
    price $2,720
    square feet 754
    availibility Now
  • Unit 0808
    price $2,703
    square feet 754
    availibility Nov 7
  • Unit 4006
    price $2,718
    square feet 722
    availibility Feb 7, 2026
A1 Renovated $2,775 – $5,965
1 Bed 1 Bath 658 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0107
    price $2,775
    square feet 658
    availibility Now
  • Unit 0311
    price $2,775
    square feet 658
    availibility Oct 31
A4 Renovated $2,870 – $6,152
1 Bed 1 Bath 760 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0710
    price $2,870
    square feet 760
    availibility Now
A2 $2,603 – $5,818
1 Bed 1 Bath 739 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1801
    price $2,603
    square feet 739
    availibility Nov 14
  • Unit 0901
    price $2,625
    square feet 739
    availibility Nov 28
B2 $3,171 – $7,268
2 Beds 2 Baths 951 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2604
    price $3,248
    square feet 951
    availibility Now
  • Unit 0306
    price $3,280
    square feet 951
    availibility Now
  • Unit 2704
    price $3,280
    square feet 951
    availibility Now
  • Unit 0204
    price $3,171
    square feet 951
    availibility Nov 3

B2 Renovated $3,299 – $7,607
2 Beds 2 Baths 951 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2703
    price $3,299
    square feet 951
    availibility Now
  • Unit 0104
    price $3,375
    square feet 951
    availibility Now
  • Unit 0203
    price $3,374
    square feet 951
    availibility Dec 31
  • Unit 2504
    price $3,449
    square feet 951
    availibility Dec 31

B3 & B4 $3,344 – $7,350
2 Beds 2 Baths 1,061 – 1,096 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3402
    price $3,344
    square feet 1,096
    availibility Now
  • Unit 2306
    price $3,360
    square feet 1,061
    availibility Now
B3 & B4 Renovated $3,384 – $7,713
2 Beds 2 Baths 1,061 – 1,096 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3608
    price $3,497
    square feet 1,096
    availibility Now
  • Unit 0405
    price $3,538
    square feet 1,061
    availibility Oct 31
  • Unit 0605
    price $3,384
    square feet 1,061
    availibility Dec 31
B1 Renovated $3,131 – $7,181
2 Beds 2 Baths 952 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1305
    price $3,131
    square feet 952
    availibility Nov 7
Studio Renovated Call for Rent Not Available
Studio 1 Bath 458 Sq Ft
A4 Call for Rent Not Available
1 Bed 1 Bath 760 Sq Ft
A3 Renovated Call for Rent Not Available
1 Bed 1 Bath 754 Sq Ft
B1 Call for Rent Not Available
2 Beds 2 Baths 923 – 983 Sq Ft
Studio $2,469 – $6,562
Studio 1 Bath 458 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3706
    price $2,569
    square feet 458
    availibility Now
  • Unit 3701
    price $2,469
    square feet 458
    availibility Nov 10
Studio Renovated Call for Rent Not Available
Studio 1 Bath 458 Sq Ft
A1 $2,667 – $4,997
1 Bed 1 Bath 610 – 658 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2702
    price $2,702
    square feet 610
    availibility Now
  • Unit 0302
    price $2,727
    square feet 658
    availibility Now
A3 $2,703 – $5,945
1 Bed 1 Bath 722 – 754 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1802
    price $2,720
    square feet 754
    availibility Now
  • Unit 0808
    price $2,703
    square feet 754
    availibility Nov 7
  • Unit 4006
    price $2,718
    square feet 722
    availibility Feb 7, 2026
A1 Renovated $2,775 – $5,965
1 Bed 1 Bath 658 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0107
    price $2,775
    square feet 658
    availibility Now
  • Unit 0311
    price $2,775
    square feet 658
    availibility Oct 31
A4 Renovated $2,870 – $6,152
1 Bed 1 Bath 760 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0710
    price $2,870
    square feet 760
    availibility Now
A2 $2,603 – $5,818
1 Bed 1 Bath 739 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1801
    price $2,603
    square feet 739
    availibility Nov 14
  • Unit 0901
    price $2,625
    square feet 739
    availibility Nov 28
A4 Call for Rent Not Available
1 Bed 1 Bath 760 Sq Ft
A3 Renovated Call for Rent Not Available
1 Bed 1 Bath 754 Sq Ft
B2 $3,171 – $7,268
2 Beds 2 Baths 951 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2604
    price $3,248
    square feet 951
    availibility Now
  • Unit 0306
    price $3,280
    square feet 951
    availibility Now
  • Unit 2704
    price $3,280
    square feet 951
    availibility Now
  • Unit 0204
    price $3,171
    square feet 951
    availibility Nov 3

B2 Renovated $3,299 – $7,607
2 Beds 2 Baths 951 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2703
    price $3,299
    square feet 951
    availibility Now
  • Unit 0104
    price $3,375
    square feet 951
    availibility Now
  • Unit 0203
    price $3,374
    square feet 951
    availibility Dec 31
  • Unit 2504
    price $3,449
    square feet 951
    availibility Dec 31

B3 & B4 $3,344 – $7,350
2 Beds 2 Baths 1,061 – 1,096 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3402
    price $3,344
    square feet 1,096
    availibility Now
  • Unit 2306
    price $3,360
    square feet 1,061
    availibility Now
B3 & B4 Renovated $3,384 – $7,713
2 Beds 2 Baths 1,061 – 1,096 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3608
    price $3,497
    square feet 1,096
    availibility Now
  • Unit 0405
    price $3,538
    square feet 1,061
    availibility Oct 31
  • Unit 0605
    price $3,384
    square feet 1,061
    availibility Dec 31
B1 Renovated $3,131 – $7,181
2 Beds 2 Baths 952 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1305
    price $3,131
    square feet 952
    availibility Nov 7
B1 Call for Rent Not Available
2 Beds 2 Baths 923 – 983 Sq Ft
* Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Basics
    • Due at Application
      • Application Fee Per Applicant
        $55
  • Dogs
    • Dog Deposit
      $500
    • Dog Rent
      $70 / mo
    Restrictions:
    Breed Restrictions Apply. Please contact the office for more details.
    Read MoreRead Less
    Comments
    | Restrictions: Breed Restrictions Apply. Please contact the office for more details.
    Read MoreRead Less
  • Cats
    • Cat Deposit
      $500
    • Cat Rent
      $70 / mo
    Restrictions:
    None
    Read MoreRead Less
    Comments
    | Restrictions: None
    Read MoreRead Less
  • Garage Lot
  • Other

Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.

Details

Lease Options

  • 3 - 12 Month Leases
  • Short term lease

Property Information

  • Built in 1991
  • 348 units/2 stories

About Terra House Apartments

Ideal Silicon Valley apartments Set in Silicon Valley, Terra House Apartments is your ticket to modern living. We are currently in the process of changing our name from Avana Skyway to Terra House. Our studio, one, and two-bedroom apartments for rent in San Jose, CA, boast convenient access to the Bay Area. We also offer premier community amenities and handsomely upgraded living spaces in picturesque surroundings. Cool off in our three sparkling outdoor swimming pools then retreat to your spacious apartment home to create a restaurant-quality meal in your gourmet kitchen. On the weekends, update your wardrobe at Westfield Oakridge or take a day trip to San Francisco. Luxury is at your fingertips at Terra House Apartments. Visit our San Jose apartments for rent and discover a new standard of living.

Terra House Apartments is an apartment community located in Santa Clara County and the 95136 ZIP Code. This area is served by the Oak Grove Elementary attendance zone.

Unique Features

  • Close to Martial Cottle Park
  • Clubhouse and Demonstration Kitchen
  • Hardwood-Inspired Flooring
  • Shopping Center Walking Distance
  • Short-Term Apartments Available
  • State-of-the-Art Fitness Center
  • Black Energy Star Appliances
  • Assigned Garage Parking*
  • Detached Garages Available
  • Outdoor BBQ Area
  • 24-Hour On-Call Maintenance
  • Close to CAL train and VTA light rail stop
  • Designer Light Fixtures
  • Pet Friendly
  • Recycling Bins Throughout the Community
  • Three Sparkling Outdoor Swimming Pools
  • Friendly, Customer-Focused Management Team
  • Private Balcony/Patio and Outdoor Storage
  • Air Conditioning and Heating
  • Gourmet Kitchen
  • Walk-In Closets*
  • Espresso Cabinetry
  • In-Home Washer and Dryer
  • Soothing Spas
  • Spacious Floor Plans

Contact

View Property Website
Language: English
Open 9am - 5pm Today
  • Monday - Friday, 9am - 5pm
  • Saturday, 10am - 4pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Clubhouse

Recycling

  • Recycling
  • Clubhouse
  • Fitness Center
  • Spa
  • Pool
  • Grill

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

Walk-In Closets

  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Wheelchair Accessible (Rooms)
  • Dishwasher
  • Kitchen
  • Quartz Countertops
  • Walk-In Closets
  • Balcony
  • Patio
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Recycling
  • Clubhouse
  • Grill
  • Fitness Center
  • Spa
  • Pool
  • Close to Martial Cottle Park
  • Clubhouse and Demonstration Kitchen
  • Hardwood-Inspired Flooring
  • Shopping Center Walking Distance
  • Short-Term Apartments Available
  • State-of-the-Art Fitness Center
  • Black Energy Star Appliances
  • Assigned Garage Parking*
  • Detached Garages Available
  • Outdoor BBQ Area
  • 24-Hour On-Call Maintenance
  • Close to CAL train and VTA light rail stop
  • Designer Light Fixtures
  • Pet Friendly
  • Recycling Bins Throughout the Community
  • Three Sparkling Outdoor Swimming Pools
  • Friendly, Customer-Focused Management Team
  • Private Balcony/Patio and Outdoor Storage
  • Air Conditioning and Heating
  • Gourmet Kitchen
  • Walk-In Closets*
  • Espresso Cabinetry
  • In-Home Washer and Dryer
  • Soothing Spas
  • Spacious Floor Plans
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Wheelchair Accessible (Rooms)
  • Dishwasher
  • Kitchen
  • Quartz Countertops
  • Walk-In Closets
  • Balcony
  • Patio
Expenses
Recurring
Cat Rent $70
Dog Rent $70
One-Time
Cat Deposit $500
Dog Deposit $500
Office Hours
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 10am - 4pm
Sunday Closed
562-280-2194
Neighborhood

Parkview is located in south San Jose, roughly five miles from downtown. With its tree-lined streets and beautiful mountain views, Parkview apartments provide the ideal alternative to living downtown, complete with several nearby parks. Parkview II Park, located in the center of the neighborhood, features a playground, walking paths, and benches beneath tall trees.

San Jose, the largest city in the Silicon Valley, is home to several tech companies, including IBM, Cisco Systems, and Adobe. It is home to the Tech Museum of Innovation, the San Jose Museum of Art, and San Jose State University. Parkview is situated near Hellyer Park and Velodrome, home to the Coyote Creek Trail, picnic areas, a large lake, the Parque De La Raza Disc Golf Course, and a dog park. Parkview provides easy access to the Guadalupe Freeway, which leads directly to downtown San Jose.

Learn more about living in Parkview 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Evergreen Valley College
Drive: 15 min 6.9 mi
San Jose State University
Drive: 15 min 7.9 mi
San Jose City College
Drive: 15 min 8.6 mi
Santa Clara University
Drive: 20 min 10.6 mi
Terra House Apartments is within 15 minutes or 7.9 miles from San Jose State University. It is also near Evergreen Valley College and San Jose City College.
Schools
  • Public Schools
  • Private Schools
Parkview Elementary
Public Elementary School
Grades K-6
609 Students
Attendance Zone
Taylor (Bertha) Elementary
Public Elementary School
Grades K-6
529 Students
Nearby
Davis (Caroline) Intermediate
Public Middle School
Grades 7-8
522 Students
Attendance Zone
Andrew P. Hill High
Public High School
Grades 9-12
1,715 Students
Attendance Zone
Holy Family School
Private Elementary & Middle School
Grades PK-8
331 Students
Nearby
Challenger School - Shawnee
Private Elementary & Middle School
Grades PK-8
Nearby
Valley Christian Junior High School
Private Middle School
Grades 6-8
Nearby
Valley Christian High School
Private High School
Grades 9-12
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Transportation options available in San Jose include Blossom Hill Station, located 2.6 miles from Terra House Apartments. Terra House Apartments is near Norman Y Mineta San Jose International, located 10.0 miles or 17 minutes away.

Transit / Subway Distance
Transit / Subway Distance
Blossom Hill Station
Drive: 6 min 2.6 mi
Blossom Hill Station
Drive: 6 min 2.6 mi
Branham Station
Drive: 6 min 3.6 mi
Snell Station
Drive: 9 min 4.8 mi
Snell Station
Drive: 9 min 4.8 mi
Commuter Rail Distance
Commuter Rail Distance
Capitol
Drive: 5 min 2.0 mi
Blossom Hill
Drive: 5 min 2.6 mi
Tamien Caltrain Station Southbound
Drive: 12 min 5.8 mi
Tamien
Drive: 12 min 5.9 mi
San Jose
Drive: 13 min 7.1 mi
Airports Distance
Airports Distance
Norman Y Mineta San Jose International
Drive: 17 min 10.0 mi
Somewhat Walkable
53
Walk Score®
Out of 100
You might be able to get out and walk when living in this area. Some errands can be accomplished on foot, but for others you’ll need a car.
Some Transit
46
Transit Score®
Out of 100
You'll likely want a car when living in this area since it has few transit options.
Very Bikeable
70
Bike Score®
Out of 100
This area is very Bikeable. You’ll find a variety of bike paths and lanes.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Terra House Apartments.

Shopping Centers Distance
Shopping Centers Distance
Snell & Branham Plaza
Walk: 6 min 0.3 mi
La Mission Center
Drive: 3 min 1.3 mi
Vista Park Center
Drive: 4 min 1.4 mi
Terra House Apartments has 3 shopping centers within 1.4 miles, which is about a 4-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Hellyer County Park
Drive: 8 min 3.0 mi
Almaden Lake Park
Drive: 8 min 3.7 mi
Happy Hollow Park & Zoo
Drive: 11 min 5.1 mi
Almaden Quicksilver County Park
Drive: 15 min 6.7 mi
Santa Teresa County Park
Drive: 18 min 7.3 mi
Terra House Apartments has 5 parks within 7.3 miles, including Hellyer County Park, Almaden Lake Park, and Happy Hollow Park & Zoo.
Hospitals Distance
Hospitals Distance
Kaiser Foundation Hospital - San Jose
Drive: 8 min 3.7 mi
San Jose Behavioral Health
Drive: 10 min 4.9 mi
Good Samaritan Hospital
Drive: 12 min 7.2 mi
Terra House Apartments has 3 hospitals within 7.2 miles, the nearest is Kaiser Foundation Hospital - San Jose which is 3.7 miles away and a 8 minute drive.
Military Bases Distance
Military Bases Distance
Ames Research Center
Drive: 28 min 19.2 mi
Terra House Apartments is 19.2 miles and a 28 minute drive from Ames Research Center.
 
 

Property Ratings at Terra House Apartments

How Is This Rating Determined? How Is This Rating Determined? Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.
4.6
Great
Out of 5

4.6 Blended Score

8 Renter Reviews

Share details of your own experience with this property

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  • Rating High-Low
  1. ...
  2. ...
10/26/22
DO NOT MOVE HERE

Let me begin by stating that I have lived in many apartment complexes and have a lot of experience in apartment living. I am not a complainer, and this whole thing sickens me to my core. I am used to living in downtown San Jose and East San Jose, but I recently had a baby and wanted to move somewhere safer. My family moved to Terra House Apartments because it seemed to have everything that we could have ever wanted. We moved in the winter months and living here was actually quite nice. Then, summer came. We made the unfortunate choice to reside near one of the pools. In the winter, this was marvelous. However, in the summer, this is a different story. People come to the pool, and they do not live here. I know this because I can see them easily flip the latch from the outside. The pool and common areas are used as huge party spaces. I have seen people doing BODY SHOTS at 4pm on a Friday evening. Children are at the pool. The rules are clear: no alcohol, no smoking, no pets, and no speakers or music. Do the residents and their guests abide by these rules? No. Does the office staff enforce these rules? Apparently not. I have written countless emails complaining about people being at the pool passed midnight on a weeknight. I am told to call the security team. This security team is useless and does absolutely nothing. I have photographic proof of them being on their phones while they allow the pool patrons to misbehave. I have screenshots of calling them over and over throughout the night. The office staff is so nice to me on the phone and claims to care, yet they do nothing to stop this from happening. During the summer, this was annoying but slightly understandable; it's summer. Now, it is almost November, and I am currently writing this review as a party ensues outside of my apartment. Again, I have lived in many apartments. Quiet conversations and regular fun-having is awesome. Pools are fun! However, this pool is so misused. I have seen people vomit in the hot tub from intoxication. I have seen someone passed out on the counter. This is the prime hang out spot for high school and young adults. Bottom line: If you have a family or you value your legal right to quiet enjoyment, DO NOT MOVE HERE. It seems lovely in the winter and during the day, but it turns into party-central at night. I wish I could go back in time and never live here, and that's saying something since this is "technically" the nicest place that I have ever lived.

Property Manager at Terra House Apartments, Responded To This Review

Thank you for reaching out, Lisa. We're sorry to hear you're experiencing excess noise. It's important to us that you're comfortable in your home and we'd like to help. If you have a moment to discuss this in person, please contact me. We'd appreciate the opportunity to work with you on an appropriate solution. Sincerely, Patricia P., Community Manager TerraHouseMGR@cushwake.com

9/27/21
Non-renovated

If you’re looking for an apartment beware that their listings, here and on their website, do not tell you which apartments are renovated and which are not. Their photo gallery doesn’t even include images to their older apartments which is very deceiving. Their newer apartments are very nice but it would have saved me a lot of disappointment to know not all the apartments have been renovated.

Property Manager at Terra House Apartments, Responded To This Review

We apologize for any confusion. It is never our goal for our residents to be disappointed with their homes. Please reach out to us if you would like to discuss your feedback so we can see what we can do to make things clearer going forward. Sincerely, Patricia P., Community Manager TerraHouseMGR@cushwake.com

4/7/21
I wish I could give them zero star review.

I paid the deposit and signed the lease agreement for an upstairs unit. Two weeks before my move-in date, I received a call from the management that the tenant is extending their place and if I can move-in two weeks from that date. I agreed. Again, 3 days before my move-in day I got another call that they extending it again until the end of the month and I had no other choice but to get one of the downstairs units. I paid the deposit to keep the unit I wanted. So what is the purpose of the deposit for keeping the unit? I never experienced this problem in my whole life.

Property Manager at Terra House Apartments, Responded To This Review

Hello, we apologize for the manner of your experience. We'd love a chance to speak with you directly and ensure that your concerns are promptly resolved. Please email us directly at TerraHouseMGR@pinnacleliving.com as soon as you're able, we look forward to connecting with you and hope to hear from you soon. Sincerely, Patricia P., Community Manager

6/24/19
Just Ok

My issue is with the way these apartments are being advertised - they are listed as "luxury" (and are priced to match other, nicer apartments in the area) when really they're just decent units that still need a lot of repair. For example, our "newer" apartment had a lot of questionable fixes and repairs done to it. The walls were done with a knock-down texture (so they're not smooth) and you can see the patches where there were holes (as the patches are completely smooth). You can also see where there are layers and layers and layers of paint on the walls around the fixtures (especially in the bathrooms around the medicine cabinets). There are no light fixtures/fans in the bedrooms, and the a/c unit that comes with the place is barely strong enough to cool the main area. A lot of people have freestanding A/C units in the bedrooms to try to make up for this (take a look at the windows when you walk around - you'll see a lot of units with vents in the windows). This also makes your electric bill go way, way up. The cabinets are incredibly old - in our unit the bottom of the cabinets are warped from either age or water damage. These have also been painted over countless times - we have paint drips in several places. It looks like the complex just had new doors hung on very old cabinets. The bathroom counters have been cheaply refinished with a coat of some kind of paint. I could go on and on. The cheap repairs that the corporate office has made were not enough to qualify this place as "luxury", so don't let the model apartment fool you. Outside of the units themselves, the ground are pretty but there is no security team of which to speak of. We live in a not very nice area of San Jose - there is a lot of crime in the area which can't really be helped by the corporate office. However, they could take measure to make sure that the complex is safer - better lighting in the parking lot, security systems in each unit, and have security actually patrol the grounds night and day. For the amount of "luxury" we're being charged for they should have procedures in place to make sure that their tenants are able to feel safe.

Property Manager at Terra House Apartments, Responded To This Review

Hello, I apologize that you feel this way regarding your apartment. Compared to our surrounding market, we have received feedback from many prospects who ended up renting with us that our luxury apartments were beautifully remodeled and loved their new home. All of our apartments are inspected prior to move in to ensure the highest standards; I apologize that you have experienced something different. Definitely, please contact the rental office so we may inspect your unit on the paint job that was done, your a/c unit that you report is not cooling well, inspect your bathroom countertop, and to inspect your warped/damaged cabinets that you are speaking of. We do appreciate your feedback as this always helps us to be better and at Avana Skyway we strive to be the best.

4/29/19
Unprofessional Stuffs

DO NOT WASTE YOUR TIME!!! The stuffs are super unprofessional. I scheduled an appointment for a tour on the phone. And they said the appointment set for 9:30 am in the Monday morning. I drive 40 minutes there and they said they do not have any available room for show.

Property Manager at Terra House Apartments, Responded To This Review

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

1/5/18
DO NOT MOVE HERE

I wish I could give negative stars because that's how I feel about this place. If you could see the community forum through the portal, you'd see that almost everyone hates it here. And how they want to sue the complex for false advertising and lies. My boyfriend and I have been living at this location for 4 months. At first this apartment seemed like it met nearly everything we wanted when we first decided to move in. However it doesn't meet even half of it. We decided to move in, after not even being able to see a unit like ours because there was a deal for the deposit to be 99 dollars if we applied within 24 hours. We were not allowed to view the unit we were supposed to move into until the night before move in, a month after applying...first red flag. The units are nice, however they are also cheap. The blinds fall off, the screen doors fall off, the water pressure is nothing, and the fixes for any imperfections are barely even fixes. When we moved in, the apartment was supposed to be "cleaned" yet we found mold that was very easy to be found and many stains that were easily removable. And past residents things inside cabinets and on top of dryer. As if they didn't really care to clean at all. Another complaint is that around the rental office there is wood chips and nice landscaping. Yet near our building there's only mud and dead shrubs and flowers. This attracts flies, and looks terribly unattractive. I've voiced this to the management office and nothing was considered or even responded to. When I went in to speak to them in person once again, they said that they had done a walk through and were not willing to change anything. No there's mud and moss after rain season. You can imagine the flies. The management is also the worst out of all apartment complexes I've lived in. They do not answer the phone ever, they are rude when you go inside, and they rarely answer emails. They also will charge you here for anything they can. Water, Trash, Pets, Parking Spaces, etc. They lie about the water bill and will charge you for irrigation, and make you split the bill with the entire unit. I have two people in my apartment and we had a water bill of 127 dollars! We don't use that much! I know neighbors who have left for 10 days and also had to pay a ridiculous over 100 dollar water bill! The parking isn't even assigned so you're paying 50 dollars for the possibility of having to park across the complex because there is no spaces near your place.

Property Manager at Terra House Apartments, Responded To This Review

Hi Anonymous, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. I would like to have a meeting with you so we can clear the situations that you have. Here at Avana Skyway, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager (408) 227-2000 or email me at AvanaSkywaymgr@greystar.com to discuss ways we can better serve you in the future.

8/11/15
Avana Skyway - Greystar

We were in a pinch and need a place fast. We have a dog so our options were limited. Avana is pet friendly! We were also looking for a 2x2 with W/D. They had one available. The entire staff was great about getting us set up quickly. We came into this community at the perfect time. Our unit is completely update, the kitchen counters are my favorite feature. There is plenty of storage and we have a detached garage. The grounds are really pretty and well maintained. I love taking my dog for a walk around the complex, it feels more like a neighborhood than an apartment complex. The only down side is the main living area in our unit is a little small and we wish there was ceiling fans in the bedrooms. I would say the the positives out way the negatives. Also, the rent is fair for the area and the move in rate was a great deal.

Property Manager at Terra House Apartments, Responded To This Review

Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again!

Property Manager at Terra House Apartments, Responded To This Review

Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again!

7/22/15
Great apartment

This is a great apartment with a beautiful landscape three pools and a fitness center I would recommend these apartment to anyone.

Property Manager at Terra House Apartments, Responded To This Review

Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again!

Property Manager at Terra House Apartments, Responded To This Review

Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again!

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Terra House Apartments Photos

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  • 1 Bedroom

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  • 1 Bedroom

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Frequently Asked Questions
Which floor plans are available, and what are the price ranges?

Terra House Apartments has studios to two bedrooms with rent ranges from $2,469/mo. to $7,713/mo.

Can I see a model or tour Terra House Apartments?

You can take a virtual tour of Terra House Apartments on Apartments.com.

What neighborhood is the property located in?

Terra House Apartments is in Parkview in the city of San Jose. Here you’ll find three shopping centers within 1.4 miles of the property. Five parks are within 7.3 miles, including Hellyer County Park, Almaden Lake Park, and Happy Hollow Park & Zoo.

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4501 Snell Ave

San Jose, CA 95136

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