Squires Court Apartments

Property Manager at Squires Court Apartments, Responded To This Review

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and take concerns like these very seriously. Regarding mold, we are not aware of any confirmed black mold issues within the community. If a concern is reported, we follow proper protocols by working with licensed professionals to inspect and address any findings promptly. We strongly encourage residents to report maintenance or health-related concerns directly so they can be properly investigated and resolved. As for parking, we understand it can be challenging during peak evening hours, and we appreciate your feedback. Parking availability is outlined in the lease agreement, and we continuously look for ways to improve the overall experience for our residents. Our goal is always to act in accordance with our lease agreements and local regulations while providing a safe and comfortable living environment. We encourage you to reach out to the office directly if you’d like to discuss your concerns further so we can address them appropriately.

Property Manager at Squires Court Apartments, Responded To This Review

Thank you for sharing your concerns. We’re sorry to hear that you feel frustrated and want to address a few important points. Our management team works to follow all lease terms and provide proper notice when entry is required, as permitted by the lease and Oregon law. We do not restrict residents from being in their homes, nor do we prohibit pets from being present during approved or noticed maintenance unless there is a specific safety-related reason, which would be clearly communicated in advance. Regarding mold or mildew concerns, we are not aware of any confirmed black mold within the community. Any report we receive is taken seriously and referred to licensed professionals for inspection and remediation if needed. We encourage residents to submit maintenance requests so concerns can be properly documented and addressed. We strive to provide respectful and professional customer service and regret if your experience did not meet that standard. If you would like to discuss these concerns further, we welcome you to contact the office directly so we can review your account and work toward a resolution.

Property Manager at Squires Court Apartments, Responded To This Review

Thank you for taking the time to share your experience. We understand how frustrating ongoing maintenance and community concerns can be and appreciate the opportunity to respond. While management has changed over time, our current team is committed to addressing maintenance issues as they are reported. If a refrigerator or any appliance is not functioning properly, we ask that a work order be submitted so it can be documented and scheduled for repair or replacement as needed. Odors from neighboring units, including smoke, can be difficult to control in multi-family housing, but we do encourage residents to report these concerns so we can investigate and take appropriate action in accordance with community policies. Community amenity hours, including the pool and fitness center, are set to balance resident use, safety, and local regulations. Feedback on these amenities is always welcomed and shared with ownership. Regarding vehicle break-ins or vandalism, we strongly encourage residents to report incidents directly to local law enforcement. While the community is not able to guarantee against criminal activity, we do cooperate with authorities when incidents are reported. We understand your frustration and regret that your experience has not met expectations. Residents are always encouraged to contact the leasing office directly so concerns can be reviewed and addressed where possible.