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Language: English and Spanish

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View All Hours Office Hours Monday - Wednesday, 10am - 6pm Thursday, 10am - 7pm Friday, 10am - 6pm Saturday, 10am - 5pm Sunday, Closed

Sonterra Heights media gallery Unit
call 726-600-8526
Floor Plan View Body
Texas Bexar County San Antonio Stone Oak Sonterra Heights

Sonterra Heights

18777 Stone Oak Pky, San Antonio, TX 78258

Property Website
4.5 (62 reviews)

Property Rating

4.5
Great
Out of 5

4.5 Blended Score

See all 62 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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726-600-8526
Property Management Company Logo
  • Monthly Rent

    $881 - $1,693

  • Bedrooms

    1 - 3 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    667 - 1,404 sq ft

Sonterra Heights
Property Management Company Logo
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Luxury, comfort, and convenience are what life at Sonterra Heights is all about. Whether it’s our beautifully maintained grounds, our bright and spacious interiors, our luxury amenities, or our premium location you’ll find something you love around every corner of our stunning North San Antonio apartments.Residents of Sonterra Heights enjoy first-class amenities like a stylish new clubhouse, a sparkling oasis pool, and a state-of-the-art fitness center - all in an inspiring setting dotted with mature heritage oak trees and overlooking the peaceful greens of the Golf Club at Sonterra.With easy access to Loop 1604 as well as a number of excellent shopping, dining, and nightlife destinations Sonterra Heights grants you premium access to the very best of San Antonio. Whether you're heading into work or just looking for a little fun on the weekends, our Stone Oak apartments put you exactly where you want to be.

Read More

Highlights

  • English and Spanish Speaking Staff
  • Den
  • Pool
  • Walk-In Closets
  • Pet Play Area
  • Controlled Access
  • Fireplace
  • Gated
  • Balcony

Pricing & Floor Plans

filter results by bedrooms
A1 $881 – $931
1 Bed 1 Bath 667 Sq Ft
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1035
    price $881
    square feet 667
    availibility Now
  • Unit 0423
    price $891
    square feet 667
    availibility Now
  • Unit 1534
    price $906
    square feet 667
    availibility Now
  • Unit 1015
    price $906
    square feet 667
    availibility Now
  • Unit 0926
    price $916
    square feet 667
    availibility Now
  • Unit 1514
    price $931
    square feet 667
    availibility Now
  • Unit 1513
    price $931
    square feet 667
    availibility Now

A2 $970 – $1,006
1 Bed 1 Bath 755 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0438
    price $971
    square feet 755
    availibility Now
  • Unit 0422
    price $981
    square feet 755
    availibility Now
  • Unit 1527
    price $981
    square feet 755
    availibility Now
  • Unit 1227
    price $981
    square feet 755
    availibility Now
  • Unit 1022
    price $981
    square feet 755
    availibility Now
  • Unit 1528
    price $1,006
    square feet 755
    availibility Now
  • Unit 0922
    price $1,006
    square feet 755
    availibility Now
  • Unit 0928
    price $1,006
    square feet 755
    availibility Now

A3 $1,130 – $1,263
1 Bed 1 Bath 942 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1436
    price $1,132
    square feet 942
    availibility Now
  • Unit 0335
    price $1,132
    square feet 942
    availibility Now
  • Unit 1326
    price $1,142
    square feet 942
    availibility Now
  • Unit 1426
    price $1,142
    square feet 942
    availibility Now
  • Unit 1416
    price $1,157
    square feet 942
    availibility Now
  • Unit 0124
    price $1,140
    square feet 942
    availibility Dec 18
  • Unit 0116
    price $1,180
    square feet 942
    availibility Dec 18
  • Unit 0133
    price $1,263
    square feet 942
    availibility Dec 18

B1 $1,210 – $1,308
2 Beds 2 Baths 1,052 Sq Ft
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0636
    price $1,210
    square feet 1,052
    availibility Now
  • Unit 0734
    price $1,210
    square feet 1,052
    availibility Now
  • Unit 0725
    price $1,220
    square feet 1,052
    availibility Now
  • Unit 0525
    price $1,271
    square feet 1,052
    availibility Now
  • Unit 0523
    price $1,276
    square feet 1,052
    availibility Jan 8, 2026
  • Unit 0624
    price $1,235
    square feet 1,052
    availibility Mar 13, 2026
  • Unit 0516
    price $1,308
    square feet 1,052
    availibility Jan 1, 2027

B2 $1,331 – $1,396
2 Beds 2 Baths 1,155 Sq Ft
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0131
    price $1,331
    square feet 1,155
    availibility Now
  • Unit 1438
    price $1,331
    square feet 1,155
    availibility Now
  • Unit 1122
    price $1,341
    square feet 1,155
    availibility Now
  • Unit 1138
    price $1,341
    square feet 1,155
    availibility Now
  • Unit 1127
    price $1,341
    square feet 1,155
    availibility Now
  • Unit 1427
    price $1,396
    square feet 1,155
    availibility Jan 23, 2026
  • Unit 1131
    price $1,341
    square feet 1,155
    availibility Feb 13, 2026

B3 $1,408 – $1,521
2 Beds 2 Baths 1,256 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0617
    price $1,436
    square feet 1,256
    availibility Now
  • Unit 0811
    price $1,521
    square feet 1,256
    availibility Dec 27
  • Unit 0838
    price $1,408
    square feet 1,256
    availibility Feb 13, 2026
C1 $1,651 – $1,693
3 Beds 2 Baths 1,404 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0717
    price $1,651
    square feet 1,404
    availibility Now
  • Unit 0528
    price $1,681
    square feet 1,404
    availibility Now
  • Unit 0517
    price $1,693
    square feet 1,404
    availibility Jan 1, 2100
A1 $881 – $931
1 Bed 1 Bath 667 Sq Ft
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1035
    price $881
    square feet 667
    availibility Now
  • Unit 0423
    price $891
    square feet 667
    availibility Now
  • Unit 1534
    price $906
    square feet 667
    availibility Now
  • Unit 1015
    price $906
    square feet 667
    availibility Now
  • Unit 0926
    price $916
    square feet 667
    availibility Now
  • Unit 1514
    price $931
    square feet 667
    availibility Now
  • Unit 1513
    price $931
    square feet 667
    availibility Now

A2 $970 – $1,006
1 Bed 1 Bath 755 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0438
    price $971
    square feet 755
    availibility Now
  • Unit 0422
    price $981
    square feet 755
    availibility Now
  • Unit 1527
    price $981
    square feet 755
    availibility Now
  • Unit 1227
    price $981
    square feet 755
    availibility Now
  • Unit 1022
    price $981
    square feet 755
    availibility Now
  • Unit 1528
    price $1,006
    square feet 755
    availibility Now
  • Unit 0922
    price $1,006
    square feet 755
    availibility Now
  • Unit 0928
    price $1,006
    square feet 755
    availibility Now

A3 $1,130 – $1,263
1 Bed 1 Bath 942 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1436
    price $1,132
    square feet 942
    availibility Now
  • Unit 0335
    price $1,132
    square feet 942
    availibility Now
  • Unit 1326
    price $1,142
    square feet 942
    availibility Now
  • Unit 1426
    price $1,142
    square feet 942
    availibility Now
  • Unit 1416
    price $1,157
    square feet 942
    availibility Now
  • Unit 0124
    price $1,140
    square feet 942
    availibility Dec 18
  • Unit 0116
    price $1,180
    square feet 942
    availibility Dec 18
  • Unit 0133
    price $1,263
    square feet 942
    availibility Dec 18

B1 $1,210 – $1,308
2 Beds 2 Baths 1,052 Sq Ft
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0636
    price $1,210
    square feet 1,052
    availibility Now
  • Unit 0734
    price $1,210
    square feet 1,052
    availibility Now
  • Unit 0725
    price $1,220
    square feet 1,052
    availibility Now
  • Unit 0525
    price $1,271
    square feet 1,052
    availibility Now
  • Unit 0523
    price $1,276
    square feet 1,052
    availibility Jan 8, 2026
  • Unit 0624
    price $1,235
    square feet 1,052
    availibility Mar 13, 2026
  • Unit 0516
    price $1,308
    square feet 1,052
    availibility Jan 1, 2027

B2 $1,331 – $1,396
2 Beds 2 Baths 1,155 Sq Ft
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0131
    price $1,331
    square feet 1,155
    availibility Now
  • Unit 1438
    price $1,331
    square feet 1,155
    availibility Now
  • Unit 1122
    price $1,341
    square feet 1,155
    availibility Now
  • Unit 1138
    price $1,341
    square feet 1,155
    availibility Now
  • Unit 1127
    price $1,341
    square feet 1,155
    availibility Now
  • Unit 1427
    price $1,396
    square feet 1,155
    availibility Jan 23, 2026
  • Unit 1131
    price $1,341
    square feet 1,155
    availibility Feb 13, 2026

B3 $1,408 – $1,521
2 Beds 2 Baths 1,256 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0617
    price $1,436
    square feet 1,256
    availibility Now
  • Unit 0811
    price $1,521
    square feet 1,256
    availibility Dec 27
  • Unit 0838
    price $1,408
    square feet 1,256
    availibility Feb 13, 2026
C1 $1,651 – $1,693
3 Beds 2 Baths 1,404 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0717
    price $1,651
    square feet 1,404
    availibility Now
  • Unit 0528
    price $1,681
    square feet 1,404
    availibility Now
  • Unit 0517
    price $1,693
    square feet 1,404
    availibility Jan 1, 2100
* Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Basics
    • Due at Application
      • Application Fee Per Applicant
        Charged per applicant.
        $55
    • Due at Move-In
      • Administrative Fee
        Charged per unit.
        $150
  • Dogs
    • Monthly Pet Fee
      Max of 2. Charged per pet.
      $20
    • One-Time Pet Fee
      Max of 2. Charged per pet.
      $400
    Comments
    Cats and dogs are welcome! A one-time pet fee of $400 per pet, and monthly pet rent of $20 per pet apply. We also partner with PetScreening to help manage pet records and ensure a smooth move-in experience. Please contact our leasing office for ou...
    Read MoreRead Less
  • Cats
    • Monthly Pet Fee
      Max of 2. Charged per pet.
      $20
    • One-Time Pet Fee
      Max of 2. Charged per pet.
      $400
    Comments
    Cats and dogs are welcome! A one-time pet fee of $400 per pet, and monthly pet rent of $20 per pet apply. We also partner with PetScreening to help manage pet records and ensure a smooth move-in experience. Please contact our leasing office for ou...
    Read MoreRead Less
  • Surface Lot
    • Parking Deposit
      Charged per vehicle.
      $0
    Comments
    Surface parking is available for residents, with optional carports, detached garages, and attached garages offered for a monthly fee. We also provide additional storage options available for rent each month. Please contact our leasing office for full details on parking and storage availability.
    Read MoreRead Less
  • Other
    • Parking Deposit
      Charged per vehicle.
      $0
    • Parking Fee
      Charged per vehicle.
      $40
    Comments
    Surface parking is available for residents, with optional carports, detached garages, and attached garages offered for a monthly fee. We also provide additional storage options available for rent each month. Please contact our leasing office for full details on parking and storage availability.
    Read MoreRead Less
  • Additional Parking Options
    • Garage Lot
      $100 Detach Garage. $125 Attached Garage
  • Storage Unit

Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.

Details

Lease Options

  • 3 - 15 Month Leases

Property Information

  • Built in 2000
  • 332 units/3 stories

Matterport 3D Tours

Clubhouse
1/6

About Sonterra Heights

Luxury, comfort, and convenience are what life at Sonterra Heights is all about. Whether it’s our beautifully maintained grounds, our bright and spacious interiors, our luxury amenities, or our premium location you’ll find something you love around every corner of our stunning North San Antonio apartments.Residents of Sonterra Heights enjoy first-class amenities like a stylish new clubhouse, a sparkling oasis pool, and a state-of-the-art fitness center - all in an inspiring setting dotted with mature heritage oak trees and overlooking the peaceful greens of the Golf Club at Sonterra.With easy access to Loop 1604 as well as a number of excellent shopping, dining, and nightlife destinations Sonterra Heights grants you premium access to the very best of San Antonio. Whether you're heading into work or just looking for a little fun on the weekends, our Stone Oak apartments put you exactly where you want to be.

Sonterra Heights is an apartment community located in Bexar County and the 78258 ZIP Code. This area is served by the North East Independent attendance zone.

Unique Features

  • DR - Plank (All)
  • Quartz Counter Tops
  • USB Charging Ports *
  • L3
  • Resort Style Pool
  • Ice Maker
  • Pre-Wired Alarms
  • Golf Course View
  • DR - Washer & Dryer
  • Vinyl Flooring
  • Vinyl Upgrade
  • Other
  • Views
  • 1st Floor
  • 2nd Floor
  • Fireplace *
  • Hardwood Floors *
  • VIEW-POOL

Contact

View Property Website
Languages: English & Spanish
Closed Today
  • Monday - Wednesday, 10am - 6pm
  • Thursday, 10am - 7pm
  • Friday, 10am - 6pm
  • Saturday, 10am - 5pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Clubhouse

Controlled Access

  • Wi-Fi
  • Controlled Access
  • Trash Pickup - Door to Door
  • Pet Play Area
  • Clubhouse
  • Storage Space
  • Walk-Up
  • Fitness Center
  • Pool
  • Gated

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

High Speed Internet Access

Hardwood Floors

Walk-In Closets

Granite Countertops

Microwave

Indoor Features

  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Cable Ready
  • Security System
  • Storage Space
  • Tub/Shower
  • Fireplace

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Ice Maker
  • Granite Countertops
  • Kitchen
  • Microwave
  • Range

Model Details

  • Hardwood Floors
  • Carpet
  • Vinyl Flooring
  • Dining Room
  • Den
  • Crown Molding
  • Walk-In Closets
  • Window Coverings
  • Balcony
  • Patio
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Wi-Fi
  • Controlled Access
  • Trash Pickup - Door to Door
  • Pet Play Area
  • Clubhouse
  • Storage Space
  • Walk-Up
  • Gated
  • Fitness Center
  • Pool
  • DR - Plank (All)
  • Quartz Counter Tops
  • USB Charging Ports *
  • L3
  • Resort Style Pool
  • Ice Maker
  • Pre-Wired Alarms
  • Golf Course View
  • DR - Washer & Dryer
  • Vinyl Flooring
  • Vinyl Upgrade
  • Other
  • Views
  • 1st Floor
  • 2nd Floor
  • Fireplace *
  • Hardwood Floors *
  • VIEW-POOL
  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Cable Ready
  • Security System
  • Storage Space
  • Tub/Shower
  • Fireplace
  • Dishwasher
  • Disposal
  • Ice Maker
  • Granite Countertops
  • Kitchen
  • Microwave
  • Range
  • Hardwood Floors
  • Carpet
  • Vinyl Flooring
  • Dining Room
  • Den
  • Crown Molding
  • Walk-In Closets
  • Window Coverings
  • Balcony
  • Patio
Expenses
Recurring
Unassigned Surface Lot Parking $35
Assigned Garage Parking $100 - $125
Assigned Other Parking $40
Cat Rent $20
Dog Rent $20
One-Time
Storage Fee $35
Cat Fee $400
Dog Fee $400
Office Hours
Monday 10am - 6pm
Tuesday 10am - 6pm
Wednesday 10am - 6pm
Thursday 10am - 7pm
Friday 10am - 6pm
Saturday 10am - 5pm
Sunday Closed
726-600-8526
Neighborhood

Located about 18 miles north of Downtown San Antonio, Stone Oak’s suburban environment affords residents a quiet home life within close reach of both the big city and the rugged landscape of Texas Hill Country. Most of Stone Oak is residential, with several gated communities of single-family homes and modern apartment buildings catering to the large population of commuters.

With several excellent public schools and an overall tranquil atmosphere, Stone Oak is a popular choice for many families. Home to North Central Baptist Hospital and Methodist Stone Oak Hospital, many residents have short commutes. Getting around from Stone Oak, in general, is simple with access to U.S. 281 and the 1604 Loop.

Shopping and dining options abound in Stone Oak, with close proximity to Vineyard Shopping Center, Village at Stone Oak, and Stone Ridge Market.

Learn more about living in Stone Oak 
Education
Colleges & Universities Distance
Colleges & Universities Distance
UT San Antonio
Drive: 14 min 9.0 mi
UT Health San Antonio
Drive: 19 min 10.4 mi
Galen Nursing - San Antonio
Drive: 19 min 11.1 mi
Univ. of the Incarnate Word
Drive: 20 min 13.2 mi
Sonterra Heights is within 14 minutes or 9.0 miles from UT San Antonio. It is also near UT Health San Antonio and Galen Nursing - San Antonio.
Schools
  • Public Schools
  • Private Schools
Stone Oak Elementary School
Public Elementary School
Grades PK-5
849 Students
Attendance Zone
Bush Middle
Public Middle School
Grades 6-8
978 Students
Attendance Zone
Reagan High School
Public High School
Grades 9-12
3,397 Students
Attendance Zone
Harvest Schools
Private Elementary, Middle & High School
Grades PK-12
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Sonterra Heights is near San Antonio International, located 8.6 miles or 13 minutes away.

Commuter Rail Distance
Commuter Rail Distance
San Antonio Amtrak Station
Drive: 22 min 16.6 mi
Airports Distance
Airports Distance
San Antonio International
Drive: 13 min 8.6 mi
Somewhat Walkable
59
Walk Score®
Out of 100
You might be able to get out and walk when living in this area. Some errands can be accomplished on foot, but for others you’ll need a car.
Some Transit
33
Transit Score®
Out of 100
You'll likely want a car when living in this area since it has few transit options.
Somewhat Bikeable
43
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Sonterra Heights.

Shopping Centers Distance
Shopping Centers Distance
Sonterra Place II
Walk: 6 min 0.3 mi
Parkway Plaza
Walk: 7 min 0.4 mi
Stoneterra Shopping Center
Walk: 8 min 0.5 mi
Sonterra Heights has 3 shopping centers within 0.5 mile, which is about a 8-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Stone Oak Park
Drive: 7 min 3.7 mi
Mud Creek Park
Drive: 10 min 4.4 mi
Phil Hardberger Park
Drive: 8 min 4.4 mi
Blossom Park
Drive: 9 min 4.8 mi
Upper Salado Creek Greenway
Drive: 13 min 6.8 mi
Sonterra Heights has 5 parks within 6.8 miles, including Stone Oak Park, Blossom Park, and Mud Creek Park.
Hospitals Distance
Hospitals Distance
South Texas Spine and Surgical Hospital
Drive: 3 min 1.6 mi
Methodist Stone Oak Hospital
Drive: 3 min 1.7 mi
Baptist Emergency Hospital
Drive: 8 min 4.6 mi
Sonterra Heights has 3 hospitals within 4.6 miles, the nearest is South Texas Spine and Surgical Hospital which is 1.6 miles away and a 3 minute drive.
Military Bases Distance
Military Bases Distance
Fort Sam Houston
Drive: 25 min 15.2 mi
Camp Bullis Military Training Reservation
Drive: 27 min 19.6 mi
Sonterra Heights is 15.2 miles from Fort Sam Houston, and is convenient to other military bases, including Camp Bullis Military Training Reservation.
 
 

Property Ratings at Sonterra Heights

How Is This Rating Determined? How Is This Rating Determined? Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.
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62 Renter Reviews

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1/20/25
Good place for the price and location

I am a current resident and I enjoy living here. For the price and location you really cannot beat it. Of course there is always room for improvement anywhere you go. However, there isn’t much to complain about. Trash valet is great and maintenance is good. The management office is very nice and communicative! Parking spaces can be improved. Tons of mud when it rains and when there are lots of residents there is not enough parking spots. Definitely look into this place if you aren’t wanting to spend a fortune on an apartment.

Property Manager at Sonterra Heights, Responded To This Review

Thank you for complimenting the quality and value of our apartment homes. We are glad to hear you have been happy in your apartment home, and we especially appreciate your kind words about our team. If you would like to discuss your feedback about our parking facilities in greater detail, please do not hesitate to reach out.

7/13/23
DO NOT LIVE HERE

Longgggg story short ROACHES everywhere in the apartment and pest treatments never helped Trash everywhere in the parking lots Not enough parking spots Dog poop everywhere, no waste bags provided/always empty Poor management

Property Manager at Sonterra Heights, Responded To This Review

Greetings, we appreciate you sharing your thoughts with us. It is disheartening to learn of your concerns with parking and general maintenance as our team works hard to make our community the best it can be. Please connect with us at residentsupport@dayrise.com so we can learn more.

6/1/23
Maintenance

The Maintenance Department is awesome. My ice maker was leaking in my kitchen. I contacted the office in 2 days they were here and we thought we had it done. Three days later it was leaking and they came within 2 days and said you ice maker can't be fixed we have order new ice makers and now a week and half later I have an new ice maker. Thank you Sonterra Maintenance

Property Manager at Sonterra Heights, Responded To This Review

Hello, it is wonderful to know your ice maker concern was promptly resolved! Thank you for recognizing our wonderful team for their excellent service.

10/15/21
Es un lugar... (Verified Renter)

Es un lugar en el cual lo recomendaria ampliamente, no solo por el dpto confortable sino por las areas en comun, aunque ahora no tengo a quien recomendar, pero si se presentara la oportunidad lo haria con gusto

9/21/21
I would recommend... (Verified Renter)

I would recommend it to anyone. Just needs the parking spaces to be free of mud and the trash pick up to be welcomed more than 2 bags and more than 20 pounds to be picked up. I understand that mosquitoes are a huge problem in the area but something can get done from the property leasing office. We really love it here!

9/17/21
The location is... (Verified Renter)

The location is great, the entire complex is always in great shape. The value for the money

9/13/21
Apartment complex is... (Verified Renter)

Apartment complex is prime location I really appreciate the fact that so many things are within 2 minutes women in the office seem to be very courteous... only one thing that bothers me is there's a lot of mud here when it rains not enough grass

7/28/21
Would recommend knowing... (Verified Renter)

Would recommend knowing the places I've been, it's all good!

5/30/21
Great community. Great... (Verified Renter)

Great community. Great neighbors. Quiet. THe only issue is that the buildings are getting old and a lot of small things need repairs. The lawn and grass is atrocious. Like living in a dustbowl and it is muddy on the street and driveways when it rains.

8/20/20
I would reccomend,... (Verified Renter)

I would reccomend, destiny helped me out so much, and the maintenance guys did everything I asked in such quick time!

7/3/20
Every Item that... (Verified Renter)

Every Item that i have brought up has been handled very promptly.

3/10/20
Terrible Place to Live.

In my 2.5 years living here, I have never been happy. There is no security. Vehicles get broken into and they even use a cut throat towing company that drives around scouring for cars to tow. They will use any reason to tow a car. I had a classic mustang parked in my approved rented stall and they towed it with out cause and damaged it. The apartment complex said they couldn’t explain why it happened but can’t get rid of the company. They never made restitution for the damages or the unlawful tow. My tub has leaked since moving in and they tried to fix it but couldn’t. It leaked the whole time. Finally my son was helping me move out and the towing company towed his car while we were loading it. They said there was nothing they could do again. If you’re thinking about renting here, don’t do it.

Property Manager at Sonterra Heights, Responded To This Review

Thank you for notifying us of your concerns about our community. Your feedback is important to us. We try to create the best policies that serve the community as a whole. Management is continuing to make sure that we communicate to guest and residents appropriate parking location and policies. I assure you our management team is happy to assist you with any concerns at the community.

3/1/20
It's a great... (Verified Renter)

It's a great place inside the apartments. Non respect to the person above you and the halls smell like dog pee, just to many dogs in one apartment Large dogs but over all the apartment is okay

2/26/20
This is a... (Verified Renter)

This is a beautiful community that is kept well maintained. It's in a gorgeous neighborhood

1/26/20
I actually referred... (Verified Renter)

I actually referred someone to the property but because no one answered the phone they had to explore other options because they weren't in town to visit the property. I had the same issue as well trying to get in contact with the property but i eventually was able to go to the property.

1/1/20
Efficient and clean.... (Verified Renter)

Efficient and clean. Very professional. But the landscape maintenance is inadequate for the rest of the high quality.

12/31/19
Horrible property with poor management

I’ve lived here for 18 months and my tub has leaked the whole time. Maintenance has failed to permanently fix the issue and they don’t respond to maintenance requests. The renovations they’ve made are of poor quality. My carpet is coming up in multiple areas. The dishwasher can’t fully open because it is obstructed by the oven. The lock for the study has been painted shut. There is paint on the carpets. These apartments are NOT worth the price.

Property Manager at Sonterra Heights, Responded To This Review

Thank you for taking a moment to voice these concerns. We do apologize for any inconveniences you have experienced during your stay, but please know that our residents' comfort is a top priority for our team. We ask that you please reach out to our team directly to further discuss these concerns. Thank you for your time!

12/8/19
Leasing agent was... (Verified Renter)

Leasing agent was knowledgeable and helpful and patient. Property was beautiful as well as the model.

9/25/19
Staff was beautiful... (Verified Renter)

Staff was beautiful and customer service is superb! 10/10 recommend!

9/18/19
Maintenance staff Is... (Verified Renter)

Maintenance staff Is the only thing good I would ever say to someone about this apt complex.

9/16/19
There seems to... (Verified Renter)

There seems to be little concern or follow through with the regulation of having renters pick up their dog waste. The back area of the complex, owners just leave their dog waste all around and just about anywhere. If maybe a few more waste cans and bags where at each large building that may help. There are non at building eight where most of the residents seem to be really lazy and make the complex look and smell disgusting.

8/31/19
Excellent property the... (Verified Renter)

Excellent property the apartment was upgraded very nice no issues in that. Great value for the one bedroom with study and excellent location.

8/27/19
The location fits... (Verified Renter)

The location fits are needs a and the size of the apartment is a larger than what I have seen.

8/20/19
The apartment was... (Verified Renter)

The apartment was awesome. We lived there for 5 years. We only moved to be closer to my son's new school. I actually regret moving now because of traffic problems in our new apartment.

8/8/19
A year ago,... (Verified Renter)

A year ago, the maintenance crew was horrible. Lincoln has replaced the previous crew and employed a new maintenance manager and the new crew has been exceptional. Kudos.

8/3/19
Very easy to... (Verified Renter)

Very easy to submit maintenance requests, and they are answered in a very timely manner. The maintenance team is very courteous and professional and resolve issues quickly.

6/29/19
At this point... (Verified Renter)

At this point I am basing that on my first impressions of the community. The community is clean and quiet and the pool is very nice.

6/29/19
Maintenance is great,... (Verified Renter)

Maintenance is great, office helps but follow through would be nice (if they saw they'??ll call you but don'??t)

6/11/19
It'??s a safe... (Verified Renter)

It'??s a safe community with the convenience of local stores near by as well as being close to work. For those reasons along with how amazing staff as been in assisting me in guiding me with the application process and making me feel comfortable without trying to '??up sell'?? me with amenities that I may not need, I would highly recommend this community.

5/25/19
I would recoomend... (Verified Renter)

I would recoomend these apartments because of the area the apartments are located. Plenty of stores, shops, etc.

4/10/19
Everyone I met... (Verified Renter)

Everyone I met was very nice, the grounds and buildings are pretty and clean. My sister lives in the complex, and when I visited her, I knew this was where I wanted to move. I am bringing a friend tomorrow to look at the property.

4/8/19
Office people are... (Verified Renter)

Office people are always willing to help. I liked my neighbors.

3/9/19
I would recommend... (Verified Renter)

I would recommend this apartment community based on my own interaction with the staff including their efficiency and follow-through. The community is peaceful and well-kept.

1/15/19
The office staff... (Verified Renter)

The office staff and maintenance team are extremely pleasant and responsive. I am neutral on recommending this property to a family because the property is older which limits the amenities that new apartments offer. The apartments have gone through some upgrades but there are still items that need to be upgraded - HAVC Vents, A/C thermostat, Bathroom tubs, shower heads, carpet. The security gate is old and needs to be replaced.

12/11/18
Hate the speed... (Verified Renter)

Hate the speed bumps. Concerned about the parking lot lighting. It is very dark around the cars and is a safety issue for me. Also that my friends or family have to park outside the gate is very uneasy for me and them. My daughter would rather not visit then park there. Otherwise I?d recommend these apts because everything else about the place is great including the office and maintenance.

12/10/18
I would recommend... (Verified Renter)

I would recommend these apartments they're very beautiful on the inside and out I appreciate you looking at my apartment and uses in the amenities everything looks properly in place and well taken care of thank you Sonterra Heights to allow us to rent at this beautiful place.

11/11/18
This apartment community... (Verified Renter)

This apartment community shows a deep concern for safety. My wife is satisfied and so am I. We are grateful to be here and learn all that we need to experience a great day.

11/6/18
Stay away from here

These apartments are bad, like really bad. They are old apartments that have had a poorly done make over. Since the day I moved in I knew I was going to have issues. I have paint on the floor from the “new” cabinets. The walls are super thin, I can hear my neighbors sneeze(I wish I was joking). The pool gets cleaned annually. The bugs might rise up and take over, I personally will side with the ants because they seem strongest in numbers. I don’t know what background check or screening they do for residents but I have witness a man use his dog as a weapon to fight his neighbor. The parking is nonexistent. I pay for a covered spot and people park in it constantly but nothing ever happens when I call the office or the towing company. I know this is Texas but every time it gets cold my heater breaks. Last winter I went a week without heat, I was told I would get a space heater but that never happened. The front office staff is nice but absolutely clueless and the management is arrogant and extremely rude. I cannot think of a single reason anyone would stay here, the cost pretty high for what you get. Please learn from my mistake and stay somewhere else.

Property Manager at Sonterra Heights, Responded To This Review

Thank you for voicing your concern with us. We strive to maintain good relations with our residents and provide an enjoyable living experience. We are glad you took the time to let us know what you think. I am the new community manager at Sonterra Heights, I would like to speak with you and go over some of your concerns.I would love the opportunity to resolve the issues you are experiencing at our community. Amber Salame

9/21/18
1336

Anybody who rates this 5 stars is paid. I moved in last October and wasn't allowed to see my apartment beforhand for "renovations". Day 1 I walked in and no cabinets were on the walls. They offered nothing and sent someone a week and a half later. The property manager Julie was a thug when I called and asked what's going on. Same with Lorena, blaming things on me for their incompetence when I had been there 1 week. I stuck out the lease because I worked across the street. The dishwasher is installed in a way where it can't open because the drawer handles on either side block it. The renovating contractors leave broken glass and actuall razors lying all over the parking lot. I have photos. The kitchen sink leaked. A light fixture in the dining room straight up fell from the cieling last week. If you want to over pay and have an office never answer your phone call first time, I suggest the smog that is Sonterra heights. Otherwise, find another place where you don't have to call 911 to get the neighbors smoke alarms turned off. This is the worst apartment in San Antonio by a long shot, because of management.

Property Manager at Sonterra Heights, Responded To This Review

Thank you for your valued feedback. Please feel free to reach out to the office to discuss and concerns you may have that we can address for you.

9/13/18
The upgrades were... (Verified Renter)

The upgrades were nice, but not nicely done. It was clear that updates were made over old walls, cabinets etc. additionally the tub/shower were not updated at all

8/7/18
yes

yes

8/7/18
My family and... (Verified Renter)

My family and I have enjoyed living here for 5 years. The staff is always great!

7/24/18
Niki is an... (Verified Renter)

Niki is an absolute dream to talk to and tour the facilities with. 11/10 for friendliness and professionalism.

7/7/18
Good people to... (Verified Renter)

Good people to help make up your mind and ve4ry nice and well keep up apartment complex.

4/8/18
i would like... (Verified Renter)

i would like the company to spring for enough maintenance personal to be able to accomplish the tasks and issues in the comples

3/26/18
I have had... (Verified Renter)

I have had some ongoing issues with my apartment but the staff is excellent, maintainence is efficient in solving all immediate problems as they arrive and Mgr. Julie continues to make every effort to work with me and for me in resolving any ongoing issues.

1/25/18
I would have... (Verified Renter)

I would have to say that the way property maintenance has been kept up with make me feel like management appreciates the place I call home as much as I do. The price is reasonable for the quality of my apartment and it's placement. I have actually helped two people find a place to live as Sonterra Heights. When I got to a third person, the apartments had already filled up so it would appear that I am not alone in find this complex as a great place to call home.

1/9/18
The amount of... (Verified Renter)

The amount of space (square footage) for the price I am paying is amazing!! The complex is very clean. Office staff have always been helpful anytime I made inquiries or needed help. Maintenance repair was outstanding. I am very happy to be living at Sonterra Heights.

1/6/18
I'm already packing my bags . . .

The same week after renewing my lease, I've regretted my decision to stay. There's a reason these apartments are the cheapest in the area - bad management. November 2018 can't get here soon enough. 1. Repeatedly, residents on the ground floor of my building don't think twice about letting their dogs pee on the building, right by the stairs. 2. It's common for the dumpster to be overflowing with trash in the parking lot. I manage an office building in the area, and I know what to do when the dumpster is full - call the trash company. 3. Debris is all over the place - continually. Instruct the maintenance guys to pick up loose trash while they are cruising in the golf carts. 4. My billing was messed up for the current month. It took management three days to respond to my messages. Now, I must get a cashier's check to pay the rent - my wasted time for their sloppy response time.

12/26/17
You’re better off living elsewhere!!

I didn’t not have a proper working heater since move in day 10-31-2017. It even snowed in San Antonio and I did not have a working heater. 12 -13-2017 Update I finally got my heater fixed after god knows how many emails and maintance request. This is a pretty decent place as long as nothing breaks in your apartments and you have nothing to do in the leasing office. On another note before I signed my lease Kristen form leasing office misinformed me claiming that I would be able to connect Time Warner Spectrum into this property. When I moved in I quickly learned that they wouldn’t be able to install because this is an all AT&T property. Which might not seem like a big issue. Just add services with new provider no big deal. Well after having them for about a month or so of horrible WiFi speed I had a technician come out. After the poor man worked on and on for almost four hours. He had to inform me that due to the congestion of everybody in the apartments I will never have reliable working internet. The most I can get on any given day is 10 download no matter what is done. If you watch Netflix or Hulu this is not the place for you.

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Sonterra Heights Photos

  • Sonterra Heights

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Models

  • 1 Bedroom

  • 1 Bedroom

  • 1 Bedroom

  • 1 Bedroom

  • 1 Bedroom

  • 1 Bedroom

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Frequently Asked Questions
Does Sonterra Heights have in-unit laundry?

Sonterra Heights has units with in‑unit washers and dryers, making laundry day simple for residents.

What utilities are included in rent at Sonterra Heights?

Utilities are not included in rent. Residents should plan to set up and pay for all services separately.

Which floor plans are available, and what are the price ranges?

Sonterra Heights has one to three bedrooms with rent ranges from $881/mo. to $1,693/mo.

Is Sonterra Heights pet-friendly?

Yes, Sonterra Heights welcomes pets. Breed restrictions, weight limits, and additional fees may apply. View this property's pet policy.

How much income do I need to rent at Sonterra Heights?

A good rule of thumb is to spend no more than 30% of your gross income on rent. Based on the lowest available rent of $881 for a one bedroom, you would need to earn about $32,000 per year to qualify. Want to double-check your budget? Try our Rent Affordability Calculator to see how much rent fits your income and lifestyle.

Does Sonterra Heights have move-in specials?

Sonterra Heights is offering Discounts for eligible applicants, with rental rates starting at $881.

Does Sonterra Heights offer Matterport 3D tours?

Yes! Sonterra Heights offers 17 Matterport 3D Tours. Explore different floor plans and see unit level details, all without leaving home.

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18777 Stone Oak Pky

San Antonio, TX 78258

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