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Monthly Rent
$2,978 - $17,074
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Bedrooms
1 - 4 bd
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Bathrooms
1 - 3 ba
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Square Feet
805 - 2,900 sq ft
615 world-class rental apartments in the heart of Silicon Valley’s vibrant, Santana Row. The sidewalks bustle with activity from the street-level retail with modern upscale dining, a comfortable pub, classic coffee shops and more. The residences at Santana Row are just steps away from a world-class combination of amenities for health and wellness, entertainment, dining and business—all in one remarkable setting.
Highlights
- Furnished Units Available
- Dry Cleaning Service
- Cabana
- Pool
- Walk-In Closets
- Deck
- Planned Social Activities
- Spa
- Controlled Access
Pricing & Floor Plans
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Unit 3-7013price $3,998square feet 818availibility Now
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Unit 3-3018price $4,875square feet 1,228availibility Now
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Unit 3-3080price $4,700square feet 1,228availibility Jan 8, 2026
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Unit 3-3076price $4,550square feet 1,228availibility Oct 9, 2099
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Unit 3-3025price $5,240square feet 1,457availibility Now
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Unit 3-4028price $4,511square feet 1,195availibility Dec 30
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Unit 3-4009price $4,598square feet 1,195availibility Feb 8, 2026
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Unit 3-4031price $4,207square feet 1,271availibility Mar 4, 2026
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Unit 3-5015price $4,136square feet 1,372availibility Feb 16, 2099
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Unit 3-3037price $5,090square feet 1,457availibility Dec 31, 2099
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Unit 3-3032price $7,200square feet 1,650availibility Jan 8, 2026
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Unit 3-7013price $3,998square feet 818availibility Now
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Unit 3-3018price $4,875square feet 1,228availibility Now
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Unit 3-3080price $4,700square feet 1,228availibility Jan 8, 2026
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Unit 3-3076price $4,550square feet 1,228availibility Oct 9, 2099
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Unit 3-3025price $5,240square feet 1,457availibility Now
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Unit 3-4028price $4,511square feet 1,195availibility Dec 30
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Unit 3-4009price $4,598square feet 1,195availibility Feb 8, 2026
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Unit 3-4031price $4,207square feet 1,271availibility Mar 4, 2026
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Unit 3-5015price $4,136square feet 1,372availibility Feb 16, 2099
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Unit 3-3037price $5,090square feet 1,457availibility Dec 31, 2099
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Unit 3-3032price $7,200square feet 1,650availibility Jan 8, 2026
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.
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Utilities & Essentials
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Utility - Billing Administrative FeeAmount to manage utility services billing. Charged per unit.$4.65 / mo
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Utility - Electric - Third PartyUsage-Based (Utilities).Amount for provision and consumption of electric paid to a third party. Charged per unit. Payable to 3rd PartyVaries
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Utility - WaterUsage-Based (Utilities).Amount for provision and consumption of water Charged per unit.Varies
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Utility - SewerUsage-Based (Utilities).Amount for provision of sewer services. Charged per unit.Varies
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Trash Services - CAUsage-Based (Utilities).Trash services provided only in California. Charged per unit.Varies
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Renters Liability Insurance - Third PartyAmount for renters liability insurance obtained through resident's provider of choice. Charged per leaseholder. Payable to 3rd PartyVaries
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One-Time Basics
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Due at Application
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Application FeeAmount to process application, initiate screening, and take a rental home off the market. Charged per applicant.$35
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Holding Deposit (Refundable)Amount to hold rental home off the market at time of application. Amount applied to security deposit and/or amounts owed upon application approval. Refundable per terms of application. Charged per unit.$600 - $1,000
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Due at Move-In
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Security Deposit (Refundable)Amount intended to be held through residency that may be applied toward amounts owed at move-out. Refunds processed per application and lease terms. Charged per unit.$600 - $1,000
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Due at Move-Out
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Utility - Final Bill FeeAmount billed to calculate final utility statement. Charged per unit.$15
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Due at Application
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Dogs
30 lbs. Weight LimitRestrictions:Please call our leasing office for complete Pet Policy.Read More Read Less
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Cats
30 lbs. Weight LimitRestrictions:
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Birds
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Allowed
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Fish
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Allowed
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Reptiles
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Allowed
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Pet Fees
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Pet Deposit (Refundable)Max of 1. Amount for pet living in rental home. May be assessed per pet or per rental home, based on lease requirements. Refunds processed per lease terms. Charged per pet.$500
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Pet RentMax of 1. Monthly amount for authorized pet. Charged per pet.$70 / mo
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Renters Liability OnlyAmount for required Renters Liability Policy. Charged per unit.$15 / occurrence
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Common Area/Clubhouse RentalAmount to rent a shared common area space, including clubhouse. May be subject to availability. Charged per unit.$500 - $1,000 / occurrence
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Package ServicesAmount for package services. Charged per unit.$3 / occurrence
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Security Deposit - Additional (Refundable)Additional amount, based on screening results, intended to be held through residency that may be applied toward amounts owed at move-out. Refunds processed per application and lease terms. Charged per unit.100% of base rent
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Access/Lock Change FeeAmount to change or reprogram access to rental home. Charged per unit.$200 / occurrence
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Access Device - ReplacementAmount to obtain a replacement access device for community; fobs, keys, remotes, access passes. Charged per device.$5 - $100 / occurrence
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Utility - Vacant Processing FeeAmount for failing to transfer utilities into resident name. Charged per unit.$50 / occurrence
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Positive Credit Reporting ServicesAmount to send positive payment history to credit reporting agency(ies); per person. Charged per leaseholder. Payable to 3rd PartyVaries
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Intra-Community Transfer FeeAmount due when transferring to another rental unit within community. Charged per unit.$1,000 / occurrence
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Returned Payment Fee (NSF)Amount for returned payment. Charged per unit.$25 - $35 / occurrence
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Late FeeAmount for paying after rent due date; per terms of lease. Charged per unit.$50 / occurrence
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Early Lease Termination/CancellationAmount to terminate lease earlier than lease end date; excludes rent and other charges. Charged per unit.200% of base rent / occurrence
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Utility - Vacant Cost RecoveryUsage-Based (Utilities).Amount for utility usage not transferred to resident responsibility any time during occupancy. Charged per unit.Varies
Property Fee Disclaimer: Security Deposit may change based on screening results, but total will not exceed legal maximums. Some items may be taxed under applicable law. Some fees may not apply to rental homes subject to an affordable program. All fees are subject to application and/or lease terms. Prices and availability subject to change. Resident is responsible for damages beyond ordinary wear and tear. Resident may need to maintain insurance and to activate and maintain utility services, including but not limited to electricity, water, gas, and internet, per the lease. Additional fees may apply as detailed in the application and/or lease agreement, which can be requested prior to applying. Pet breed and other pet restrictions apply. Parking, storage, and other rentable items are subject to availability. Final pricing and availability will be determined during lease agreement. See Leasing Agent for details.
Details
Lease Options
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13 - 15 Month Leases
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Short term lease
Property Information
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Built in 2005
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295 units/3 stories
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Furnished Units Available
Matterport 3D Tours
Select a unit to view pricing & availability
About Santana Row
615 world-class rental apartments in the heart of Silicon Valley’s vibrant, Santana Row. The sidewalks bustle with activity from the street-level retail with modern upscale dining, a comfortable pub, classic coffee shops and more. The residences at Santana Row are just steps away from a world-class combination of amenities for health and wellness, entertainment, dining and business—all in one remarkable setting.
Santana Row is an apartment community located in Santa Clara County and the 95128 ZIP Code. This area is served by the Campbell Union attendance zone.
Unique Features
- Exquisite Townhomes or Flats to choose from
- Gas Barbecues
- Gated Entry
- Great Location...Commuter Friendly
- Luxurious Resident Clubhouse
- Pets welcome - Call for details
- Designer Upgrades throughout and Skylights
- Resident Internet Lounge
- Resort Style Pool
- Two Car Direct Access Garage*
- 1,2,3 & 4 Bedroom Luxury Apartment Homes
- State-of-the-Art Fitness Center
- Retail Shops & Restaurants just minutes from door
- *In Select Homes Only
- Gourmet Kitchens with Stainless Steel Appliances
- Private Patio/Balcony
- Private Resort-style Pool and Spa
Community Amenities
Pool
Fitness Center
Furnished Units Available
Concierge
Clubhouse
Controlled Access
Grill
Gated
Property Services
- Community-Wide WiFi
- Controlled Access
- Concierge
- Furnished Units Available
- Dry Cleaning Service
- Laundry Service
- Online Services
- Planned Social Activities
- Public Transportation
Shared Community
- Clubhouse
- Lounge
- Breakfast/Coffee Concierge
Fitness & Recreation
- Fitness Center
- Spa
- Pool
- Gameroom
Outdoor Features
- Gated
- Cabana
- Courtyard
- Grill
- Picnic Area
Student Features
- Individual Locking Bedrooms
- Private Bathroom
- Study Lounge
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
High Speed Internet Access
Hardwood Floors
Walk-In Closets
Granite Countertops
Microwave
Indoor Features
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Cable Ready
- Storage Space
- Wheelchair Accessible (Rooms)
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Granite Countertops
- Stainless Steel Appliances
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
Model Details
- Hardwood Floors
- Carpet
- Tile Floors
- Vaulted Ceiling
- Views
- Walk-In Closets
- Window Coverings
- Large Bedrooms
- Balcony
- Patio
- Deck
- Community-Wide WiFi
- Controlled Access
- Concierge
- Furnished Units Available
- Dry Cleaning Service
- Laundry Service
- Online Services
- Planned Social Activities
- Public Transportation
- Clubhouse
- Lounge
- Breakfast/Coffee Concierge
- Gated
- Cabana
- Courtyard
- Grill
- Picnic Area
- Fitness Center
- Spa
- Pool
- Gameroom
- Individual Locking Bedrooms
- Private Bathroom
- Study Lounge
- Exquisite Townhomes or Flats to choose from
- Gas Barbecues
- Gated Entry
- Great Location...Commuter Friendly
- Luxurious Resident Clubhouse
- Pets welcome - Call for details
- Designer Upgrades throughout and Skylights
- Resident Internet Lounge
- Resort Style Pool
- Two Car Direct Access Garage*
- 1,2,3 & 4 Bedroom Luxury Apartment Homes
- State-of-the-Art Fitness Center
- Retail Shops & Restaurants just minutes from door
- *In Select Homes Only
- Gourmet Kitchens with Stainless Steel Appliances
- Private Patio/Balcony
- Private Resort-style Pool and Spa
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Cable Ready
- Storage Space
- Wheelchair Accessible (Rooms)
- Dishwasher
- Disposal
- Granite Countertops
- Stainless Steel Appliances
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Hardwood Floors
- Carpet
- Tile Floors
- Vaulted Ceiling
- Views
- Walk-In Closets
- Window Coverings
- Large Bedrooms
- Balcony
- Patio
- Deck
| Monday | 9am - 6pm |
|---|---|
| Tuesday | 9am - 6pm |
| Wednesday | 9am - 6pm |
| Thursday | 9am - 6pm |
| Friday | 9am - 6pm |
| Saturday | 9am - 6pm |
| Sunday | 10am - 5pm |
Located about four miles west of Downtown San Jose, Santana Row is a vibrant retail and residential district that blends the feel of a European village with laidback California charm. Santana Row, often referred to as simply “The Row,” offers residents the convenience of living within walking distance of numerous world-class shops, restaurants, and nightlife options.
In addition to its vibrant atmosphere, the Row provides residents with the privacy of spacious, luxurious living quarters, from townhomes to apartments. Santana Row also touts a strong sense of community fostered by access to public kitchens, shared picnic tables, community rooms, regular social events, and more.
The Row is convenient to even more shopping and dining options at nearby Westfield Valley Fair, as well as major area attractions such as the Winchester Mystery House, Municipal Rose Garden, and Rosicrucian Egyptian Museum.
Learn more about living in Santana Row| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 5 min | 1.8 mi | |
| Drive: | 8 min | 3.3 mi | |
| Drive: | 12 min | 6.1 mi | |
| Drive: | 15 min | 6.9 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation options available in San Jose include Fruitdale Station, located 2.5 miles from Santana Row. Santana Row is near Norman Y Mineta San Jose International, located 3.8 miles or 9 minutes away, and San Francisco International, located 36.0 miles or 45 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
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Drive: | 5 min | 2.5 mi |
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Drive: | 5 min | 2.7 mi |
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Drive: | 6 min | 2.8 mi |
|
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Drive: | 6 min | 2.8 mi |
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Drive: | 5 min | 3.0 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
| Drive: | 7 min | 3.1 mi | |
| Drive: | 7 min | 3.2 mi | |
| Drive: | 7 min | 3.2 mi | |
| Drive: | 7 min | 3.7 mi | |
| Drive: | 8 min | 4.2 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Norman Y Mineta San Jose International
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Drive: | 9 min | 3.8 mi |
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San Francisco International
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Drive: | 45 min | 36.0 mi |
Time and distance from Santana Row.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 2 min | 0.1 mi | |
| Walk: | 8 min | 0.4 mi | |
| Walk: | 8 min | 0.4 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Orchard City Green
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Drive: | 6 min | 2.9 mi |
|
John D. Morgan Park
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Drive: | 7 min | 3.2 mi |
|
Children's Discovery Museum of San Jose
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Drive: | 8 min | 4.3 mi |
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McEnery Park
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Drive: | 8 min | 4.3 mi |
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Edith Morley Park
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Drive: | 8 min | 4.4 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 3 min | 1.5 mi | |
| Drive: | 6 min | 4.1 mi | |
| Drive: | 7 min | 4.3 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 20 min | 13.0 mi |
Property Ratings at Santana Row
Move-in was very smooth and organized. We had reported some small findings, which were all taken care of before the keys hand over More important than everything, the team are very kind, supportive and caring. I am feeling home from early seconds. I will share my experience further
Property Manager at Santana Row, Responded To This Review
Thank you so much for sharing your experience! We’re thrilled to hear that your move-in process was smooth and organized, and that our team was able to address your concerns promptly. Providing a welcoming and supportive environment is always our top priority, and it’s wonderful to know you already feel at home. We truly appreciate your feedback and look forward to continuing to make your experience exceptional. Please don’t hesitate to reach out if there’s anything we can do to assist you further!
Not the best place to rent especially given they just raised the rent with the same reoccurring issues. Elevators work here and there. Alarms go off for no reason. People smoking and playing loud music till 11 to 12 at night. The whole concept of them advertising luxury living is so not true. There’s always some maintenance issue where they come into your home to fix this and check that. I mean an annual thing is fine but every month it’s to check fire alarms, garage doors, unnecessary plumbing. I mean even on your days off maintenance comes in to bother you to check absolutely nothing that needs to be fixed.
Property Manager at Santana Row, Responded To This Review
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your frustrations and want you to know that your concerns are being taken seriously. We understand how ongoing maintenance, elevator reliability, and noise disturbances can impact your living experience. Our goal is to provide a comfortable and well-maintained community, and it’s clear we’ve fallen short in some areas. We’re actively working with our maintenance and vendor teams to improve service consistency and reduce unnecessary disruptions. Regarding community engagement and the perception of luxury living, we appreciate your honesty. We’re committed to making improvements and would love to hear more about what a better experience would look like for you.
The neighborhood is nice, but again the Santana heights property has older apartment and appliances comparison to levare and misleading. In addition the common areas inside the building are carpeted and have not been shampooed or steam cleaned in well over a year. There are deep stains from all of the pets, drink spills, etc in the carpets which sometimes have a light smell, but I also think this unsanitary. Rent will increase every year with no changes to the unit or interior of the buildings. All of the "upgrades" are typically done to the outside areas.
Property Manager at Santana Row, Responded To This Review
Thank you for sharing your feedback. We’re glad to hear you enjoy the neighborhood, and we truly appreciate your honesty regarding your experience at Santana Heights. We’re sorry to hear that aspects of the property have not met your expectations. Your concerns about the condition of the common area carpets, unit interiors, and appliances are important to us. We understand how these issues can impact your comfort, and we’re actively working with our maintenance and operations teams to address them. Regarding rent increases, we strive to balance market trends with the value we provide to our residents. We recognize the importance of interior enhancements and are exploring ways to improve in that area. Your feedback helps us identify where we can do better, and we appreciate you taking the time to share it. If you’d like to discuss your concerns further, please feel free to reach out to the management office directly, we’re here to help.
nice area to live in and have people. Very lively ! A bit dated units but very spacious townhomes. Walkable to malls and cafes and always amazing to have people over!
Property Manager at Santana Row, Responded To This Review
Thank you so much for your kind words! We're glad to hear you're enjoying the lively atmosphere and the spacious townhomes. We agree that being close to malls and cafes makes the area especially convenient and fun for hosting friends. We appreciate your feedback about the units feeling a bit dated. We're always looking for ways to improve, and comments like yours help guide future updates.
life on the Row is vibrant! Beyond restaurants and shops, there is live music, events, and markets (farmers market, craft market, holiday markets). Holidays, especially Christmas, are celebrated. When I open my french doors, I hear the live music. It's an amazing place for those who love exuberent urban life. That said, if you're looking for a quiet surburban oasis, this isn't it.
Property Manager at Santana Row, Responded To This Review
Thank you so much for sharing your experience! We're thrilled to hear that you're enjoying the vibrant atmosphere of The Row — from the live music and seasonal markets to the festive holiday celebrations. It’s wonderful to know that the energy and community spirit are making a positive impact. We also appreciate your honest insight about the lively environment. You're absolutely right - The Row is full of activity, and while that’s part of its charm, it may not be the ideal fit for those seeking a quieter, suburban lifestyle. Thanks again for being part of our community and for taking the time to share your thoughts!
We are enjoying living at Santana Heights. Can’t believe we have been here for 3 years already. We love the community. The maintenance is doing great job keeping the property clean. The leasing office staff is courteous and ready to help. The most annoying thing is getting out of the garage after paid parking has been installed. It gets really backed up and takes forever to leave the garage.
Property Manager at Santana Row, Responded To This Review
Thank you so much for sharing your experience at Santana Heights! We’re thrilled to hear that you’ve been enjoying the community for the past three years, it means a lot to us that you feel at home here. We truly appreciate your kind words about our maintenance team and leasing office staff; we’ll be sure to pass along your compliments! We also hear your feedback about the garage exit delays since the paid parking system was introduced. We understand how frustrating that can be, and we’re actively looking into ways to improve the flow and reduce congestion during peak times. Your input helps us prioritize what matters most to our residents. Thanks again for being part of our community, we’re lucky to have you here!
New management and improvents are in motion. Office staff is responsive. The community is amazing. Love the neighborhood and everything Santana Row has to offer.
Property Manager at Santana Row, Responded To This Review
Thank you so much for your kind words! We're happy to hear you're enjoying the community, the neighborhood, and all that Santana Row has to offer. We're also glad you've noticed the improvements and responsiveness from our office team, your feedback means a lot as we continue working to make this a great place to live. If there’s ever anything more we can do to support you, please don’t hesitate to reach out!
Excited to move in. I have always wanted to live in Santana Row and I am excited for the experience. I am surprised at how much is unseen in the background, and I am looking forward to increasing my social life around the events and restaurants.
Property Manager at Santana Row, Responded To This Review
We’re so excited to welcome you to the community! It’s wonderful to hear how much you’re looking forward to living at Santana Heights. It is truly a vibrant and unique place to call home. We’re glad you’re already noticing the behind-the-scenes efforts that go into making this a great experience. We can’t wait for you to explore the events, restaurants, and everything the neighborhood has to offer! If there’s anything you need as you settle in, we’re here for you.
I've been a resident at Santana Row for over 3 years and overall, it's been a positive experience. I would definitely recommend it to others, especially if location is a high priority for you.
Property Manager at Santana Row, Responded To This Review
Hi Ryan! Thank you for being a valued resident at Santana Heights for over three years! We’re so glad to hear that your experience has been positive and that you’d recommend our community, especially for its unbeatable location. Your continued support means a lot to us, and we’re always here if there’s anything we can do to make your experience even better.
The move in is pretty smooth, but the floor is really dirty when move in, some of the painting is not even dry, the maintenance response really fast and the pool is really nice, the elevator on the load dock of fogo dechao sometimes not working
Property Manager at Santana Row, Responded To This Review
Thank you for your feedback and for sharing your experience with us! We’re glad to hear that your move-in process went smoothly and that you’re enjoying the pool and our responsive maintenance team — we’ll be sure to pass along your kind words. We also sincerely apologize for the condition of the floor and the unfinished paint upon your arrival. That’s not the standard we aim to uphold, and we’ll be reviewing this with our team to ensure better preparation for future move-ins. Regarding the elevator near the Fogo de Chão loading dock, we’re aware of the issue and are actively working with our service provider to ensure more consistent functionality. We appreciate your feedback — it helps us improve. Please don’t hesitate to reach out if there’s anything else we can do to enhance your experience.
From the moment I came to view the apartment in Santana Heights, I’ve been pleasantly impressed with management and staff review of any items needed for the apartment. The apartment was beautifully renovated and the few items that needed tweaking were taken care of the first month with the help of the leasing office. I’m very happy to have moved to this community.
Property Manager at Santana Row, Responded To This Review
Thank you so much for your thoughtful review! We’re so happy to hear that your experience from the very beginning has been a positive one. It’s wonderful to know that the renovated apartment met your expectations and that our team was able to promptly assist with the finishing touches. We’re thrille d to continue to have you as part of the Santana Row community and look forward to continuing to make your experience a great one. Please don’t hesitate to reach out if there’s ever anything you need!
It's nice living here. It's quiet, great pool and gym. Love that cafes and restaurants are right below. Parking is a little annoying when it's crowded, but other than that it's good.
Property Manager at Santana Row, Responded To This Review
We're delighted you had such a fantastic experience! Thanks again for recommending Santana Heights! Hope you have an amazing day.
We love the convenience of living here. Movies, dining, shopping, etc. are all a 5 minute or less walk away. The community has lots of things to offer and events are always happening.
Property Manager at Santana Row, Responded To This Review
Hi, your review about Santana Heights made our day! Thanks so much for taking the time to write. Have a great day!
We’re about halfway through our lease, and honestly, the pool has been the highlight. It’s got that resort-style feel that really makes it worth it — great spot to relax, catch some sun, and just feel like you're living a little elevated. We haven’t been using the gym as much lately, but the overall vibe here is solid. It would be great to see a few more community events or chances to connect with other residents. We've met a few cool people around the pool, but there’s definitely room to build more of that tight-knit, upscale community feel. Looking forward to seeing what else rolls out — definitely enjoying the lifestyle here.
Property Manager at Santana Row, Responded To This Review
Hi there - 100% satisfaction is our goal! Great to see Santana Heights gave you such a great experience.
nice area to love in. Maintenance staff is getting better hopefully as they got new people. nice area to love in. Maintenance staff is getting better hopefully as they got new people.
Property Manager at Santana Row, Responded To This Review
Thank you for your feedback! We're happy to hear you're enjoying the area—it really is a wonderful place to live. We also appreciate your comments about our maintenance team. We're glad you've noticed improvements. we will do our best to ensure service will continue to get even better. If there’s anything we can do to further enhance your experience, please don’t hesitate to reach out.
Living in Santana Heights has been a wonderful experience. The property is managed well and maintained greatly. Though past year I was disappointed to see there were hardly any community events planned compared to previous years. Another problem has been the paid parking structure. As residents, many times you get stuck at the gate to get out of parking lot cause there is no attendant managing.
Property Manager at Santana Row, Responded To This Review
Thank you so much for your kind words and for sharing your experience at Santana Heights! We're thrilled to hear that you've enjoyed living here and appreciate your recognition of our property management and maintenance efforts. We also truly value your feedback regarding community events and the parking structure. We understand how important it is to feel connected through events, and we’re actively working on bringing back more engaging activities for our residents. Your input helps us prioritize what matters most to our community. Regarding the parking gate concerns, we apologize for the inconvenience and are currently reviewing ways to improve the system to ensure smoother access for residents. If you ever have more suggestions or would like to discuss anything further, please don’t hesitate to reach out to the office—we’re always here to help!
It’s an amazing experience living the vibrant life at Santana Row. Never a dull moment and full of life environment. I would highly recommend anyone to live here and enjoy the amenities and the lifestyle.
Property Manager at Santana Row, Responded To This Review
Hi there! You're the best! We really appreciate 5 star review. Thanks again for the recommendation, and have an amazing day! -Your Santana Row Living Team
Living at Santana Row has been such a rewarding experience—there’s just something special about stepping outside and being surrounded by amazing restaurants, cozy cafes, and unique shops, all just steps away. The vibe is upbeat and welcoming, and it’s easy to feel like you’re part of a real community. Whether it’s a quiet morning walk or an evening out with friends, there’s always something to enjoy right outside your door.
Property Manager at Santana Row, Responded To This Review
Hello - We are so happy to hear that you are enjoying life at Santana Row! We have to agree with you, that we think it's pretty wonderful too! Feel free to get in touch with us with any questions you might have! We're always here to help. Have a fantastic day! - Your Santana Row Living Team
Thinking about moving. Honestly too much noise from kids thinking their American muscle cars are cool to be listening to revving late at night. No peace. Personally being harassed at the gym by a non resident that works at NetApp. Security partially did their job. Concierge office is a lost cause on that matter. There’s always a maintenance problem here. From elevators not working, inspections in your apartment almost every week for unnecessary fire alarm checks, to checking garage doors that rarely open and close when needed to be, and water shut offs constantly.
Property Manager at Santana Row, Responded To This Review
Hi There! We're disappointed to hear you had a negative experience at our community. If there's anything else you'd like to share, please don't hesitate to contact us directly. We'd love the opportunity to change your experience around! All the best, -Your Santana Row Living Team (408) 988-3600
Convenient place to live. Musicians sometimes plays music too loud but overall good. Haven’t seen community event lately. Would like to attend some. Thanks
Property Manager at Santana Row, Responded To This Review
Hi there! Thank you so much for the high star rating! We love life on Santana Row and are glad you are enjoying it as well. If you're ever in need of assistance, please let us know! Wishing you a terrific day! - Your Santana Row Living Team
I love the area and our maintenance requests are handled in a timely manner and is always a wonderful experience with the maintenance team members. I have not had the best experiences with the leasing office and the staff not responding to emails. The larger Serrano bldg. elevator has been out of service for quite sometime which is quite inconveinant.
Property Manager at Santana Row, Responded To This Review
Hi Andrea! Thanks so much for letting us know about your experience with Serrano! We we aware of the elevator issue and are just awaiting parts to arrive so we can complete the repairs. We understand your frustration but sincerely thank you for your patience while we work through it with our team. Reviews like yours let us know how we are doing and gives us direction on where we can improve, so we thank you for your honest feedback! If there is anything more we can do for you, please let us know. Have a great day! -Your Santana Row Living Team
Maintenance has been faster lately which is good, and everything has looked pretty clean! New pool deck at Santana Heights is great. I would love more events and community offerings!
Property Manager at Santana Row, Responded To This Review
Hi There! Thank you for the high star rating, and for noticing our maintenance improvement! We have been working very hard to provide a faster service for the residents, so it's great to hear that it's paying off! And stay tuned, we have some exciting things planned in the near future for resident events. We can't wait to see you there! Have a fantastic day! - Your Santana Row Team
Love the community of people, location, safety, and cleanliness. Areas for improvement are management and amenities. But overall, love living on The Row.
Property Manager at Santana Row, Responded To This Review
Hi There! Feedback like this helps us stay motivated to give you the best possible experience - every single time. Our team strives to deliver an excellent experience, and are looking forward to providing you with such in the near future. If you have further needs or questions, please reach out to us! Best Regards, - Your Santana Row Team
The maintenance has been an issue in our townhome. This is the second time our ceiling in the kitchen is leaking of water from our washing machine upstairs. It causes a huge inconvenience with people coming in with huge fans that need to be run all night. I'm not sure why this issue keeps happening.
Property Manager at Santana Row, Responded To This Review
Hi There! I'm disappointed to hear this about your experience at Santana Heights, and will share your feedback with the team so we can take the opportunity to improve. If you would like to contact the leasing office at (408) 988-3600 we would love the opportunity to discuss this further with you. Wishing you a fantastic day! -Your Santana Row Living Team
Even with how busy the management office is, the management team is always so kind and pleasant to work with. They try to accommodate everyone.
Property Manager at Santana Row, Responded To This Review
Awww, thanks Kelly! We really appreciate your kind words about Santana Heights! We're so happy your experience went Beyond Expectations. Let us know if there's anything else we can do for you! Wishing you the best day! - Your Santana Row Living Team.
The apartment is nice and big and I have a nice view of the pool area. I love being really close to the freeway, but also within walking distance of a multitude of shops, restaurants, and entertainment.
Property Manager at Santana Row, Responded To This Review
Wow - we're delighted you had such a fantastic experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Santana Heights! Have a terrific day! - Your Santana Row Living Team
I love living here, but it takes a while for a service request to be acknowledged. I’ve lived here for over 7 months and one of my service requests is still outstanding, even after going into the leasing office to give reminders. It seems they don’t have enough people to help resolve these service requests.
Property Manager at Santana Row, Responded To This Review
Thank you for sharing your experience. We’re so glad to hear you love living here! We sincerely apologize for the delay in addressing your service request. We understand how frustrating that can be and are actively working to improve response times. Your feedback is important, and we’re committed to making sure all residents receive timely support.
It's a great place to live with so much to do nearby! I especially love the coffee machine in the club house. It's such a nice treat. I also can't wait to use the one if many BBQ grills. And... jump in the pool at some point :)
Property Manager at Santana Row, Responded To This Review
Wow, we're glad you had such a wonderful experience with us! We have to agree with you that the coffee machines are quite fantastic! We're looking forward to your next visit to Santana Heights - can't wait to see you again! Have a fantastic day! Best Regards, -Your Santana Heights Team
So convenient and easy to live at Santana Heights. Everything is centered here - food, shopping, health, social! No need to go anywhere else!
Property Manager at Santana Row, Responded To This Review
Hi There! Aw, thanks! Your amazing feedback and rating mean the world to us. Thanks again for taking some time to about your visit to Santana Heights. Be well! - Your Santana Row Team
My building is quiet. Love the access to the cafes, shops, and restaurants. Also really like the gym which is super clean with great amenities.
Property Manager at Santana Row, Responded To This Review
Wow... people like you really keep us motivated to raise our game even more! Thanks again for recommending Santana Heights! Hope you have an amazing day! - Your Santana Heights Team
I would like to say that it’s a nice place to live, but the true is that it is a really noisy place: Mowing the lawn, fixing the pool, blowing the leaves since 7am. And also the amenities are broken
Property Manager at Santana Row, Responded To This Review
Thanks so much for letting us know about your experience with Santana Heights. We sincerely apologize for the noise disturbances. Thank you for bringing this to our attention, we will let our landscapers know to push the leaf blowing to a later time of possible. - Sherry N., General Manager
We love Santana Heights! As returning residents, we are happy to be back home :) The pool, gym, barbecue, and location are excellent! We can't wait to enjoy these amenities.
Property Manager at Santana Row, Responded To This Review
Hi! Thanks for your lovely comments about Santana Heights! We're so grateful to have you back! - Sherry N., General Manager
The living space is nice and I love how close you are to all the shops and services outside of Santana Heights. Unfortunately, the service while at the heights is pispor. I pay for a spot in the Olivet garage but have to fish daily for a remaining spot while several unpaid guest post up every night (doesn’t matter how many fake citations security place on their window). Additionally, maintenance request that takes 2-3 business days to initiate for items like toilet or kitchen plumbing flooding, is unacceptable. After speaking to leasing and requesting assistance, I was offered the option of using the outside gym restrooms or a friend in the meantime. ** in case you need immediate maintenance help, call the listed line and your garage security will answer and let you know they can’t help. I wanted to upgrade to the condos next year, but after 7 months a resident I am looking outside Santana Heights because moving costs and hassle are worth it.
Property Manager at Santana Row, Responded To This Review
I'm disappointed to hear that your experience at Santana Heights wasn't a positive one. We'll speak with the team about what we can do better next time. I would like to connect with you on the details to make things right for you and improve your living experience with us. Please reach out to me directly at 408-988-3600. Looking forward to it. - Sherry N., General Manager
The only thing worth it here… is the gym. The area is too busy. Too many noisy neighbors. No privacy. Maintenance sucks. Place looks like apartments from the 90s. Now they wanna fix a driveway and don’t even have another area to drive through while they fix that. Just had enough of this place. No wonder everyone is moving out. Don’t waste your money here .
Nice vibe always playing piano music with the Christmas lights and Santa in December remind me of Disneyland , always happy to come home , never a dull moment
Property Manager at Santana Row, Responded To This Review
We really appreciate you taking the time to post a review for us. We're always here for you, so please don't hesitate to reach out if there's anything else we can do. We hope you have a great day! - Jennifer Ross, Community Manager 408-988-3600
Living at Santana Heights is like living in a different world inside of Santana Row. Not only the home itself is very cozy and comfortable but the amenities just make it feel like you’re at a resort. The convenience of being able to access lots of good food and shopping is just an added bonus.
Property Manager at Santana Row, Responded To This Review
We really appreciate you taking the time to post a review for us. We're always here for you, so please don't hesitate to reach out if there's anything else we can do. We hope you have a great day! - Jennifer Ross, Community Manager 408-988-3600
We have been living in this community for about 5-6 months, and we absolutely love the location and the overall layout of the property. However, the maintenance and management leave much to be desired. From day one, we’ve faced multiple issues. Basic items in the apartment were broken at the time of move-in, including blinds, the fridge door, and lights—just to name a few. These should have been fixed before move-in, but instead, they lingered for months. There also seems to be a disconnect between the leasing office and the maintenance team. While the leasing office staff tries to assist, it takes months to resolve even basic problems, which is unacceptable for a property marketed as "luxury living." On top of this, there are unexpected utility charges every month, such as HVAC costs being billed separately from electricity. This was not disclosed during the apartment tour or lease signing, which feels misleading.
Property Manager at Santana Row, Responded To This Review
Hi - We're so sorry to hear your experience didn't meet your expectations and our standards, and we would like to get in touch directly to see what we can do to make it right. Please send us an email at santanarow@greystar.com and we're happy to discuss a resolution. - Sherry N., General Manager
Great amenities and community events. Maintenance can be a little slow because they are understaffed but everybody here is very helpful and polite.
Property Manager at Santana Row, Responded To This Review
Thanks so much for letting us know about your experience. Your honesty gives us the chance to improve, so thank you for sharing. Please let us know if we can assist with any outstanding maintenance requests in the meantime. - Jennifer Ross, Community Manager 408-988-3600
The community is fantastic. Nothing compares to living on Santana Row however, management is terrible. They partner with subpar vendors and rarely complete maintenance tasks. They definitely work for the overarching company and are not about the community if I didn’t love it so much I’d give a lower review just because of management.
Property Manager at Santana Row, Responded To This Review
Thanks so much for letting us know about your experience. Your honesty gives us the chance to improve, so thank you for sharing. Please let us know if we can assist with any outstanding maintenance requests in the meantime. - Jennifer Ross, Community Manager 408-988-3600
Convenient and quiet lifestyle in the heart of Santa Row. Gated community with safety doors and elevator access. Residents are able to walk to the mall and restaurants. The store selections for shopping are upscale.
Property Manager at Santana Row, Responded To This Review
We are so happy to hear that your experience at Santana Heights has been so positive! Don't hesitate to reach out if you need anything! - Jennifer Ross, Community Manager 408-988-3600
I like the events, but do not like that there's no way to communicate with the community/neighbors. It would be great if there was a community board or something similar.
Property Manager at Santana Row, Responded To This Review
We are happy to hear you have enjoy the resident events! We appreciate the feedback about the community board and will take that into consideration! - Jennifer Ross, Community Manager 408-988-3600
The leasing office staff are consistently incompetent and infuriating. They will lie to your face and take no accountability. For example the lounge has been closed 'for repairs' for months. I was told that they would reopen it on November 1st. Yesterday I was told they still need to "move the furniture around". Im a reasonable person but I expect to be able to rely on a direct answer. To add to my frustration I can see the staff hanging out in there. You can see that it is fully furnished and complete, you can see security guards hanging out in there doing nothing. Nobody needs to move the furniture around. Give us back our lounge please
Property Manager at Santana Row, Responded To This Review
Hi Taylor - thanks so much for taking time to let us know about your experience. We're disappointed to hear you weren't satisfied, and we may reach out for some more details so we can do better next time. There are a few maintenance items that will be addressed this week. We will let you know once it's available for use. Thank you so much for your patience. Have a great week! - Sherry N, General Manager
Poor maintenance, poor staff, just overall miserable experience (lived here 4 years just for the location convenience). Literally will not lift a finger to help you unless you go to the leasing office and beg them to help you. Avoid like the plague.
Property Manager at Santana Row, Responded To This Review
We're disappointed to hear this about your experience at Santana Heights, and will share your feedback with our team so we can take the opportunity to improve. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We would like to understand the details of your experience, if you don't mind, please send us an email at santanarow@greystar.com - Sherry N, General Manager
We’ve had many issues since we’ve moved in 9 months ago. Most specifically with our windows and wash and dryer machines. The windows are broken. All the time. Now that the weather has been cold, the cold air is coming in. I submitted a maintenance request 1 month ago and not a single person has reached out to us. Now 3 other windows are broken and still no one has reached out. Our wash and drying machines have ruined my clothing multiple times and instead of replacing them they do a bandaid fix and tighten screws. Our washing machine is tearing up my clothes AGAIN for the fourth time now and our dryer stops heating after 2 loads. Ridiculous.
Property Manager at Santana Row, Responded To This Review
Hello - I'm disappointed to see your low star rating. Would you be willing to provide more information, so that I can help the team improve for next time? Please email us at santanarow@greystar.com so we can look into this further and get this resolved. - Sherry N., General Manager.
I have been living at Santana Heights for 11 months, and overall, it’s been a positive experience. The location is incredibly convenient and the apartment complex is clean and feels very safe, which was one of the main reasons I chose this place!
Property Manager at Santana Row, Responded To This Review
Hello there - our pleasure! Happy you had a great experience. Thank you for taking the time to post a review for us. We're always here for you! If you ever need anything else, just give us a call or stop by. Have a great week! - Sherry N., General Manager
I recently moved into my new apartment, and I'm very impressed! The layout is convenient, and the staff has been incredibly helpful with any questions I've had so far. The overall experience has been great, and I'm looking forward to settling in even more.
Property Manager at Santana Row, Responded To This Review
We really appreciate the positive review. We're happy you've had a great experience. Feel free to give us a call with any questions or concerns! We are here to help. - Jennifer Ross, Community Manager 408-988-3600
So far so good. We moved in yesterday and the process was smooth. The personnel at the leasing office are helpful and organized and communicated all of the necessary items we needed to bring beforehand. Looking forward to taking advantage of all the amenities and meeting our new neighbors.
Property Manager at Santana Row, Responded To This Review
Hey there - our pleasure! Happy you had a great experience. We're always here for you. If you ever need anything else, just give us a call or stop by. Have an awesome day! - Sherry N., General Manager
Santana Hite Apartments is a great place to live and has a pleasant environment. Above all, it is conveniently located with easy access to restaurants, shops, department stores, etc. One inconvenient thing is that the distance and route from the apartment building to the parking lot are complicated.
Property Manager at Santana Row, Responded To This Review
Thank you for your review. We are happy to hear you are enjoying the convenience of life on the Row! Please let us know if you need anything - Jennifer Ross, Community Manager
This is our third year at Santana Heights Apartments. So far we have been very happy with all the amenities and maintenance. The leasing staff is always helpful and plan wonderful events for the residents. The only issue I have is the paid parking for our guests. I wish there was more easier way to let our guest in and park without charge. Registering license plate and getting it approved through Greystar is a long process.
Property Manager at Santana Row, Responded To This Review
We are so happy to hear a long term resident enjoys all the services we have to offer. We also appreciate your honest feedback with the new changes Santana Row has made with parking. We look forward to seeing you at future resident events! Have a great day! - Jennifer Ross, Community Manager 408-988-3600
Great gym - close to a full gym and better than any apartment or hotel gym I have seen before. Close proximity to everything. Everything is clean and exactly how it was advertised in the pictures.
Property Manager at Santana Row, Responded To This Review
thanks so much for taking the time to write and recommending Santana Heights! Please don't hesitate to get in touch if there's anything more we can do for you. Hope you have an amazing day! - Jennifer Ross, Community Manager
Santana Row Photos
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Santana Row has units with in‑unit washers and dryers, making laundry day simple for residents.
Utilities are not included in rent. Residents should plan to set up and pay for all services separately.
Santana Row has one to four-bedrooms with rent ranges from $2,978/mo. to $17,074/mo.
Yes, Santana Row welcomes pets. Breed restrictions, weight limits, and additional fees may apply. View this property's pet policy.
A good rule of thumb is to spend no more than 30% of your gross income on rent. Based on the lowest available rent of $2,978 for a one-bedroom, you would need to earn about $107,000 per year to qualify. Want to double-check your budget? Try our Rent Affordability Calculator to see how much rent fits your income and lifestyle.
Santana Row is not currently offering any rent specials. Check back soon, as promotions change frequently.
Yes! Santana Row offers 5 Matterport 3D Tours. Explore different floor plans and see unit level details, all without leaving home.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
377 Santana Row
San Jose, CA 95128