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  • Primary Photo - Sanctuary at Highland Oaks
  • Front pool area with lounge seating and umbrellas - Sanctuary at Highland Oaks
    Model Kitchen with black appliance package - Sanctuary at Highland Oaks
  • Model dining room and living room area - Sanctuary at Highland Oaks
    Model with sofa, rug, coffee table and tv - Sanctuary at Highland Oaks
Contact This Property

Language: English

Open 10am - 6pm Today

View All Hours Office Hours Monday - Friday, 10am - 6pm Saturday, 10am - 5pm Sunday, Closed

Sanctuary at Highland Oaks media gallery Unit
call 844-941-1182
Floor Plan View Body
Florida Hillsborough County Tampa Southeast Tampa Sanctuary at Highland Oaks

Sanctuary at Highland Oaks

10246 Douglas Oaks Cir, Tampa, FL 33610

4.9 (122 reviews)

Property Rating

4.9
Great
Out of 5

4.9 Blended Score

See all 122 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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844-941-1182
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  • Monthly Rent

    $1,121 - $4,249

  • Bedrooms

    1 - 4 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    636 - 1,504 sq ft

Sanctuary at Highland Oaks
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Move-in Special

Look and Lease! Apply within 24 hrs of your first tour and receive $99 app + admin fees. Preferred Employers receive $750 OFF* *Restrictions apply.

Pricing & Floor Plans

filter results by bedrooms
Montclair - 1 BR - 1 BA $1,121 – $1,806 Available Now
1 Bed 1 Bath 636 Sq Ft $250 Deposit
Hayworth - 1 BR - 1 BA $1,197 – $2,082
1 Bed 1 Bath 790 Sq Ft $250 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 228-101
    price $1,197
    square feet 790
    availibility Now
  • Unit 214-102
    price $1,243
    square feet 790
    availibility Now
  • Unit 226-104
    price $1,298
    square feet 790
    availibility Now
  • Unit 120-103
    price $1,328
    square feet 790
    availibility Jul 29
  • Unit 120-203
    price $1,233
    square feet 790
    availibility Aug 16

Crestwood - 1 BR - 1 BA $1,213 – $1,969
1 Bed 1 Bath 802 Sq Ft $250 Deposit
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 214-201
    price $1,213
    square feet 802
    availibility Now
  • Unit 138-202
    price $1,258
    square feet 802
    availibility Now
  • Unit 216-102
    price $1,228
    square feet 802
    availibility Jul 4
  • Unit 226-101
    price $1,228
    square feet 802
    availibility Dec 5

Mansfield - 2 BR - 1 BA $1,541 – $2,676
2 Beds 1 Bath 982 Sq Ft $250 Deposit
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 124-301
    price $1,541
    square feet 982
    availibility Now
  • Unit 240-303
    price $1,616
    square feet 982
    availibility Jul 14
  • Unit 124-202
    price $1,556
    square feet 982
    availibility Jun 4, 2026
  • Unit 124-203
    price $1,631
    square feet 982
    availibility Jun 4, 2026

South Hampton - 2 BR - 2 BA $1,604 – $2,984
2 Beds 2 Baths 1,143 Sq Ft $250 Deposit
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 208-302
    price $1,604
    square feet 1,143
    availibility Now
  • Unit 112-303
    price $1,713
    square feet 1,143
    availibility Jun 7
  • Unit 208-102
    price $1,698
    square feet 1,143
    availibility Jun 14
  • Unit 218-303
    price $1,713
    square feet 1,143
    availibility Jun 14
  • Unit 110-202
    price $1,703
    square feet 1,143
    availibility Jun 21
  • Unit 220-304
    price $1,763
    square feet 1,143
    availibility Jul 21
  • Unit 218-201
    price $1,653
    square feet 1,143
    availibility Aug 17
  • Unit 202-203
    price $1,653
    square feet 1,143
    availibility Jun 4, 2026

Rutledge - 2 BR - 2 BA $1,738 – $3,286
2 Beds 2 Baths 1,250 Sq Ft $250 Deposit
6 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 114-303
    price $1,759
    square feet 1,250
    availibility Now
  • Unit 220-303
    price $1,868
    square feet 1,250
    availibility Now
  • Unit 132-204
    price $1,753
    square feet 1,250
    availibility Jun 10
  • Unit 108-104
    price $1,768
    square feet 1,250
    availibility Aug 19
  • Unit 204-303
    price $1,738
    square feet 1,250
    availibility May 6, 2026
  • Unit 202-304
    price $1,738
    square feet 1,250
    availibility May 6, 2026

Barrington - 3 BR - 2 BA $1,640 – $2,925
3 Beds 2 Baths 1,371 Sq Ft $350 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 210-102
    price $1,700
    square feet 1,371
    availibility Now
  • Unit 128-101
    price $1,700
    square feet 1,371
    availibility Jun 14
  • Unit 222-303
    price $1,715
    square feet 1,371
    availibility Jul 22
Meridian - 4 BR - 2 BA $2,239 – $4,249
4 Beds 2 Baths 1,504 Sq Ft $350 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 222-104
    price $2,324
    square feet 1,504
    availibility Jul 23
  • Unit 482-204
    price $2,239
    square feet 1,504
    availibility Jun 4, 2026
Montclair - 1 BR - 1 BA $1,121 – $1,806 Available Now
1 Bed 1 Bath 636 Sq Ft $250 Deposit
Hayworth - 1 BR - 1 BA $1,197 – $2,082
1 Bed 1 Bath 790 Sq Ft $250 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 228-101
    price $1,197
    square feet 790
    availibility Now
  • Unit 214-102
    price $1,243
    square feet 790
    availibility Now
  • Unit 226-104
    price $1,298
    square feet 790
    availibility Now
  • Unit 120-103
    price $1,328
    square feet 790
    availibility Jul 29
  • Unit 120-203
    price $1,233
    square feet 790
    availibility Aug 16

Crestwood - 1 BR - 1 BA $1,213 – $1,969
1 Bed 1 Bath 802 Sq Ft $250 Deposit
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 214-201
    price $1,213
    square feet 802
    availibility Now
  • Unit 138-202
    price $1,258
    square feet 802
    availibility Now
  • Unit 216-102
    price $1,228
    square feet 802
    availibility Jul 4
  • Unit 226-101
    price $1,228
    square feet 802
    availibility Dec 5

Mansfield - 2 BR - 1 BA $1,541 – $2,676
2 Beds 1 Bath 982 Sq Ft $250 Deposit
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 124-301
    price $1,541
    square feet 982
    availibility Now
  • Unit 240-303
    price $1,616
    square feet 982
    availibility Jul 14
  • Unit 124-202
    price $1,556
    square feet 982
    availibility Jun 4, 2026
  • Unit 124-203
    price $1,631
    square feet 982
    availibility Jun 4, 2026

South Hampton - 2 BR - 2 BA $1,604 – $2,984
2 Beds 2 Baths 1,143 Sq Ft $250 Deposit
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 208-302
    price $1,604
    square feet 1,143
    availibility Now
  • Unit 112-303
    price $1,713
    square feet 1,143
    availibility Jun 7
  • Unit 208-102
    price $1,698
    square feet 1,143
    availibility Jun 14
  • Unit 218-303
    price $1,713
    square feet 1,143
    availibility Jun 14
  • Unit 110-202
    price $1,703
    square feet 1,143
    availibility Jun 21
  • Unit 220-304
    price $1,763
    square feet 1,143
    availibility Jul 21
  • Unit 218-201
    price $1,653
    square feet 1,143
    availibility Aug 17
  • Unit 202-203
    price $1,653
    square feet 1,143
    availibility Jun 4, 2026

Rutledge - 2 BR - 2 BA $1,738 – $3,286
2 Beds 2 Baths 1,250 Sq Ft $250 Deposit
6 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 114-303
    price $1,759
    square feet 1,250
    availibility Now
  • Unit 220-303
    price $1,868
    square feet 1,250
    availibility Now
  • Unit 132-204
    price $1,753
    square feet 1,250
    availibility Jun 10
  • Unit 108-104
    price $1,768
    square feet 1,250
    availibility Aug 19
  • Unit 204-303
    price $1,738
    square feet 1,250
    availibility May 6, 2026
  • Unit 202-304
    price $1,738
    square feet 1,250
    availibility May 6, 2026

Barrington - 3 BR - 2 BA $1,640 – $2,925
3 Beds 2 Baths 1,371 Sq Ft $350 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 210-102
    price $1,700
    square feet 1,371
    availibility Now
  • Unit 128-101
    price $1,700
    square feet 1,371
    availibility Jun 14
  • Unit 222-303
    price $1,715
    square feet 1,371
    availibility Jul 22
Meridian - 4 BR - 2 BA $2,239 – $4,249
4 Beds 2 Baths 1,504 Sq Ft $350 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 222-104
    price $2,324
    square feet 1,504
    availibility Jul 23
  • Unit 482-204
    price $2,239
    square feet 1,504
    availibility Jun 4, 2026
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • Dogs Allowed
  • Monthly pet rent
    $15
  • One time Fee
    $400
  • Pet deposit
    $0
  • Pet Limit
    2
  • Restrictions:
    Breed restrictions apply
  • Comments:
    $600 fee for 2 pets
  • Cats Allowed
  • Monthly pet rent
    $15
  • One time Fee
    $400
  • Pet deposit
    $0
  • Pet Limit
    2
  • Comments:
    $600 fee for 2 pets
  • Parking
  • Surface Lot
    --
    1 Max
  • Other
    --
  •  
  • Covered
    --

Details

Lease Options

  • 7, 8, 9, 10, 11, 12, 13, 14

Property Information

  • Built in 2002
  • 456 units/3 stories

Matterport 3D Tours

Montclair - 1BR, 1BA - 636SF
1/5

About Sanctuary at Highland Oaks

Sanctuary at Highland Oaks is an apartment community beautifully situated in the heart of Tampa, FL, just minutes from downtown Tampa. With easy access to I-4 and I-75, you are close to public transportation and an array of shopping, dining and entertainment options. Our spacious apartment homes offer the ultimate in comfort and convenience all located within a lush tropical setting. Whether working out in our 24-hour fitness center, enjoying a swim in our resort style swimming pools or cooking on our outdoor grills, you'll feel right at home. Appointments preferred. Please contact us today to schedule a tour prior to your visit.

Sanctuary at Highland Oaks is an apartment community located in Hillsborough County and the 33610 ZIP Code. This area is served by the Hillsborough attendance zone.

Unique Features

  • Convenient to Shopping & Entertainment
  • Planned Neighbor Activities
  • Vaulted ceilings*
  • Ceiling Fans in Every Room
  • Lush Landscaping and Walkways
  • Doorstep Valet Trash Service, 5 Days/Week
  • High-speed internet access
  • Spacious Bedrooms
  • WiFi Access at the Pool & Common Areas
  • Lake Views*
  • Full Size Washer and Dryer Connections
  • Ample Cabinet Space and Pantry in Kitchen
  • Faux wood flooring*
  • Central Air and Heating
  • Lifestyle Services Provided by Spruce
  • Pool View*
  • BBQ and picnic areas
  • Car Care Center
  • Clothing Care Center
  • Expansive Living Room
  • Tile Backsplash

Contact

View Property Website
Language: English
Open 10am - 6pm Today
  • Monday - Friday, 10am - 6pm
  • Saturday, 10am - 5pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Playground

Clubhouse

  • Wi-Fi
  • Controlled Access
  • Maintenance on site
  • Property Manager on Site
  • Trash Pickup - Door to Door
  • Car Wash Area
  • Clubhouse
  • Storage Space
  • Fitness Center
  • Pool
  • Playground
  • Basketball Court
  • Tennis Court
  • Gated
  • Sundeck
  • Grill
  • Picnic Area
  • Pond
  • Dog Park

Apartment Features

Air Conditioning

Dishwasher

Washer/Dryer Hookup

High Speed Internet Access

  • High Speed Internet Access
  • Washer/Dryer Hookup
  • Air Conditioning
  • Ceiling Fans
  • Storage Space
  • Wheelchair Accessible (Rooms)
  • Dishwasher
  • Pantry
  • Kitchen
  • Oven
  • Range
  • Refrigerator
  • Vinyl Flooring
  • Dining Room
  • High Ceilings
  • Walk-In Closets
  • Balcony
  • Patio
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Wi-Fi
  • Controlled Access
  • Maintenance on site
  • Property Manager on Site
  • Trash Pickup - Door to Door
  • Car Wash Area
  • Clubhouse
  • Storage Space
  • Gated
  • Sundeck
  • Grill
  • Picnic Area
  • Pond
  • Dog Park
  • Fitness Center
  • Pool
  • Playground
  • Basketball Court
  • Tennis Court
  • Convenient to Shopping & Entertainment
  • Planned Neighbor Activities
  • Vaulted ceilings*
  • Ceiling Fans in Every Room
  • Lush Landscaping and Walkways
  • Doorstep Valet Trash Service, 5 Days/Week
  • High-speed internet access
  • Spacious Bedrooms
  • WiFi Access at the Pool & Common Areas
  • Lake Views*
  • Full Size Washer and Dryer Connections
  • Ample Cabinet Space and Pantry in Kitchen
  • Faux wood flooring*
  • Central Air and Heating
  • Lifestyle Services Provided by Spruce
  • Pool View*
  • BBQ and picnic areas
  • Car Care Center
  • Clothing Care Center
  • Expansive Living Room
  • Tile Backsplash
  • High Speed Internet Access
  • Washer/Dryer Hookup
  • Air Conditioning
  • Ceiling Fans
  • Storage Space
  • Wheelchair Accessible (Rooms)
  • Dishwasher
  • Pantry
  • Kitchen
  • Oven
  • Range
  • Refrigerator
  • Vinyl Flooring
  • Dining Room
  • High Ceilings
  • Walk-In Closets
  • Balcony
  • Patio
Expenses
Recurring
Cat Rent $15
Dog Rent $15
One-Time
Cat Fee $400
Dog Fee $400
Office Hours
Monday 10am - 6pm
Tuesday 10am - 6pm
Wednesday 10am - 6pm
Thursday 10am - 6pm
Friday 10am - 6pm
Saturday 10am - 5pm
Sunday Closed
844-941-1182
Neighborhood

The neighborhood of Southeast Tampa looks directly out onto Hillsborough Bay, across from the city of Saint Petersburg and adjacent to Tampa. Apollo Beach and its coastal amenities provides relief to local residents, as does the close proximity to metropolitan nightlife and attractions. The shores, marine life, expansive green spaces with paved bike trails, and the convenience of Interstate 75 makes Southeast Tampa a great locale for your next adventure.

Learn more about living in Southeast Tampa 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Southwest Florida Coll., Tampa
Drive: 4 min 1.5 mi
Everest University, Brandon
Drive: 5 min 1.8 mi
Hillsborough C.C., Brandon
Drive: 7 min 2.3 mi
Hillsborough C.C., Ybor City
Drive: 14 min 8.2 mi
Sanctuary at Highland Oaks is within 4 minutes or 1.5 miles from Southwest Florida Coll., Tampa. It is also near Everest University, Brandon and Hillsborough C.C., Brandon.
Schools
  • Public Schools
  • Private Schools
Lake Academy
Public Elementary, Middle & High School
Grades 4-12
30 Students
Nearby
Mango Elementary School
Public Elementary School
Grades PK-5
742 Students
Attendance Zone
Jennings Middle School
Public Middle School
Grades 6-8
792 Students
Attendance Zone
Armwood High School
Public High School
Grades 9-12
2,400 Students
Attendance Zone
Hillsborough Baptist School
Private Elementary, Middle & High School
Grades PK-12
144 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology
Transportation

Transportation options available in Tampa include Centennial Park Station (#1), located 7.8 miles from Sanctuary at Highland Oaks. Sanctuary at Highland Oaks is near Tampa International, located 16.8 miles or 27 minutes away, and St Pete-Clearwater International, located 26.0 miles or 44 minutes away.

Transit / Subway Distance
Transit / Subway Distance
Centennial Park Station (#1)
Drive: 14 min 7.8 mi
Centro Ybor Station (#2)
Drive: 14 min 7.9 mi
Streetcar Society Station (#3)
Drive: 15 min 8.1 mi
Cadrecha Plaza Station (#4)
Drive: 15 min 8.3 mi
Publix Station (#5)
Drive: 16 min 9.0 mi
Commuter Rail Distance
Commuter Rail Distance
Tampa
Drive: 16 min 9.0 mi
Lakeland
Drive: 34 min 25.9 mi
Airports Distance
Airports Distance
Tampa International
Drive: 27 min 16.8 mi
St Pete-Clearwater International
Drive: 44 min 26.0 mi
Car-Dependent
9
Walk Score®
Out of 100
This area is considered a car-dependent area and most errands will require a car.
Minimal Transit
0
Transit Score®
Out of 100
Somewhat Bikeable
47
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Sanctuary at Highland Oaks.

Shopping Centers Distance
Shopping Centers Distance
Lakewood Plaza
Drive: 6 min 2.6 mi
Mango Plaza
Drive: 6 min 3.0 mi
Pine Square Village
Drive: 7 min 3.3 mi
Sanctuary at Highland Oaks has 3 shopping centers within 3.3 miles, which is about a 7-minute drive. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Eureka Springs Park
Drive: 10 min 4.5 mi
McKay Bay Nature Park
Drive: 15 min 8.0 mi
Takomah Trail Park
Drive: 15 min 8.4 mi
Trout Creek Park
Drive: 13 min 9.3 mi
MOSI
Drive: 16 min 10.4 mi
Sanctuary at Highland Oaks has 5 parks within 10.4 miles, including Eureka Springs Park, McKay Bay Nature Park, and Takomah Trail Park.
Hospitals Distance
Hospitals Distance
Brandon Regional Hospital
Drive: 13 min 6.8 mi
Tampa General Hospital
Drive: 19 min 11.1 mi
AdventHealth Tampa
Drive: 20 min 13.1 mi
Sanctuary at Highland Oaks has 3 hospitals within 13.1 miles, the nearest is Brandon Regional Hospital which is 6.8 miles away and a 13 minute drive.
Military Bases Distance
Military Bases Distance
MacDill Air Force Base
Drive: 36 min 19.1 mi
Governmental U.S. Coast Guard
Drive: 40 min 26.1 mi
Avon Park Air Force Station Frostproof
Drive: 169 min 92.8 mi
Sanctuary at Highland Oaks has 3 military bases within 92.8 miles, the nearest is MacDill Air Force Base which is 19.1 miles away and a 36 minute drive.
 
 

Property Ratings at Sanctuary at Highland Oaks

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

4.9
Great
Out of 5

4.9 Blended Score

122 Renter Reviews

Share details of your own experience with this property

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5/22/25
Verified Renter

Overall, my stay at the apartment has been mostly positive. The location is convenient, the environment is generally quiet, and the layout of the unit is comfortable. However, one major downside is the maintenance service. Response times are slow, and issues are often not resolved properly the first time. While the apartment itself is nice, the poor maintenance experience does take away from the overall satisfaction. If management improves this aspect, it would be a great place to live.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your feedback and are glad to hear that you find our location convenient and the environment comfortable. We regret to hear about your experience with our maintenance service. We strive to provide efficient and effective service, and your comments help us identify areas for improvement. We invite you to contact us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com to discuss your concerns further. Sincerely, The Sanctuary at Highland Oaks Management Team

5/22/25
Verified Renter

I have been living in this community for last 8 years. Amenities are quite outdated most of the time pools are closed and no proper maintenance. For this rent could have get better Amenities.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your feedback and your long-term residency with us. We understand your concerns about the amenities and we're continually striving to improve our community. We encourage you to reach out to us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com to discuss your concerns further. Sincerely, The Sanctuary at Highland Oaks Management Team

5/13/25
Verified Renter

Very calm and peaceful! Need lots of upgrades ! Staff is wonderful- form leasing office to maintenance staff! Pest control needs to come twice a month instead of one

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We are glad that you find our community calm and peaceful. We're also pleased that our team has made a positive impression on you. Your suggestions regarding upgrades and pest control frequency have been noted. We're always striving to improve our community for our residents. Sincerely, The Sanctuary at Highland Oaks Management Team

5/8/25
Verified Renter

The community itself is generally well-maintained, with lush landscaping and clean communal areas. Amenities like the pool, gym, and walking paths add value, and I appreciate the gated access, which enhances the feeling of safety.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your positive feedback about our community. It's wonderful to hear that you're enjoying the well-maintained environment, lush landscaping, and our amenities. Your satisfaction is important to us and we're happy to know that our efforts to create a welcoming and enjoyable community are recognized. Sincerely, The Sanctuary at Highland Oaks Management Team

4/9/25
Verified Renter

Gate never works, neighbors are loud and leave trash everywhere, maintenance never answers my requests, have to share internet with complex and it goes out constantly!

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We are sorry to hear about the issues you've been experiencing. We strive to maintain a clean and peaceful environment for all our residents, and we regret that this has not been your experience. We encourage you to reach out to us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com so we can address your concerns directly. Sincerely, The Sanctuary at Highland Oaks Management Team

3/31/25
Verified Renter

I have lived here fifteen years. First five were great and next five were good. The last five have been increasingly worse and worse. The staff turnover is horrible. Community rules are not enforced. Residents put trash out whenever they feel like it. I have been trying to get this addressed for over two years but all I ever hear is “we’ll reach out to the residents” and nothing changes. They need to fine residents. Patios are used for storage, laundry, toys which is prohibited in the lease. Litter is everywhere. When we first moved here staff would walk or use golf cart to periodically inspect property and maintenance picked up litter. I don’t think the staff ever leaves the office and litter just blows around the property. The security gates have not worked in five years. It’s nearly impossible to reach the office by phone and voicemails are never returned. When I do speak to someone they are either unhelpful, clueless and rude. No one takes accountability for anything.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We truly appreciate your feedback and are sorry to hear about your experiences over the past few years. We understand your concerns about the upkeep of our community and communication with our team. We strive to maintain a clean and welcoming environment for all residents and we regret that we have not met your expectations. We invite you to reach out to us directly at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com so we can discuss your concerns in more detail and work towards improving your experience. Sincerely, The Sanctuary at Highland Oaks Management Team

3/28/25
Verified Renter

Great walkthrough with Nathan. He was very polite and knowledgeable. We are looking forward to this journey. I have no doubt it will be a great one

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We're grateful for your positive feedback and are thrilled to hear about your great walkthrough with Nathan. His knowledge and politeness are qualities we value. We're excited for you to embark on this journey with us and we're confident it will be a great one. Sincerely, The Sanctuary at Highland Oaks Management Team

2/20/25
Verified Renter

This home was perfect for me and my family on Valentine’s Day. The apartment is so big and beautiful.my kids have there on rooms and that really made us happy

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We're truly grateful for your positive feedback. It's wonderful to know that our spacious homes have contributed to your family's happiness. We strive to provide a comfortable and enjoyable living environment for all our residents. Sincerely, The Sanctuary at Highland Oaks Management Team

2/17/25
Verified Renter

Maintenance requests take longer time to resolve . Very near to citi and jpmc office. Good place to live. Few things needs to be upgraded. Otherwise good to live.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your feedback and are glad to hear that you find our community a good place to live. We acknowledge your concerns about the time it takes to resolve maintenance requests and the need for certain upgrades. Your comments help us improve our services and we're committed to making your experience even better. Sincerely, The Sanctuary at Highland Oaks Management Team

2/17/25
Verified Renter

Clean, peaceful, green and secure gated community, great staff! Maintenance was good it can be more neat if the trash leak marks was cleaned in the corridor or it can be good while they do the valet trash properly.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your positive remarks and constructive feedback. It's great to hear that you find our community clean, peaceful, and green. We also acknowledge your suggestion regarding the maintenance of cleanliness in the corridors. We'll certainly take this into consideration as we continuously strive to enhance our residents' living experience. Sincerely, The Sanctuary at Highland Oaks Management Team

2/14/25
Verified Renter

Apartment community is good I like the parking area And also surrounding areas are also very clean Overall santuary at Douglas oaks circle is very good community

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We're grateful for your positive feedback. It's wonderful to know that you appreciate the cleanliness of our surroundings and the parking area. We strive to maintain a pleasant environment for all our residents. Your kind words affirm the hard work we put in every day. Sincerely, The Sanctuary at Highland Oaks Management Team

2/11/25
Verified Renter

Roaches are a nightmare and the internet always has issues I have addressed these issues countless times but they never resolved them People keep moving out One neighbor upstairs moved in and moved out the same week because of mold issues

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your feedback and are sorry to hear about the issues you've been experiencing. We understand how frustrating this can be and we want to make things right. Please reach out to us directly at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com so we can discuss your concerns in more detail and work towards a resolution. Sincerely, The Sanctuary at Highland Oaks Management Team

2/7/25
Verified Renter

Roaches, homeless people, trash, water damage, understaffed... need I continue? No one answers calls or emails at the front desk, screens are still ripped from pre-hurricane maintenance (over half a year), gates have been broken for over 3 years, people dump trash at the front entrance, homeless people dumpster-dive at night on the property, and maintenance requests go unresolved for months at a time. I am very disappointed.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We truly appreciate your feedback and are sorry to hear about your experience. It's important to us that all our residents have a positive experience and we regret that we didn't meet your expectations. We would like to discuss your concerns further and find a way to improve your experience. Please reach out to us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com at your earliest convenience. Sincerely, The Sanctuary at Highland Oaks Management Team

2/6/25
Verified Renter

Nice place to stay and few issues Internet and Roaches and insecure for Mails and courier Community with all basic facilities and two pools

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your feedback and are sorry to hear about the issues you've experienced. We strive to provide a comfortable and enjoyable living environment for all our residents. We encourage you to reach out to us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com so we can address your concerns directly. Sincerely, The Sanctuary at Highland Oaks Management Team

2/3/25
Verified Renter

I wanted to really like the apartment, but I have to say this has been the worse place and experience I have ever had in any apartment complex I have ever lived in. Simply the worst.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We truly value your feedback and we're sorry to hear about your experience. We strive to provide a positive living environment and it seems we fell short in your case. We invite you to reach out to us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com so we can work towards improving your experience. Sincerely, The Sanctuary at Highland Oaks Management Team

2/2/25
Verified Renter

Nice Community with all basic Features Couple of Issues,A lot of Roaches and Worst Internet Facilities Any Maintenance Activity are worse , which needs to be addressed Environment Not good to stay and it’s not secure of Mail box and Amazon/Target etc any time of deliverables. Worst Internet service Maintenance Request, you have to do multiple follow ups.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We are sorry to hear about the issues you've experienced. We strive to provide a comfortable living environment and it seems we fell short in your case. We would like to discuss your concerns further and find ways to improve your experience. Please reach out to us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com. Sincerely, The Sanctuary at Highland Oaks Management Team

2/1/25
Verified Renter

Nice neighborhood for the most part. Peaceful and beautiful scenery with the lakes and wild life. Staff in office are excellent. Maintenance does take a while to get orders in after new company swapped. No issues really beside some noise level but that’s typical in apartments

1/17/25
Verified Renter

The garbage situation is a downer, but location is great. Love being near my daughter and grandkids. community is very nice. Staff is always helpful and nice and friendly. Most times tranquil.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your feedback and are glad to hear that you enjoy the location and find our community to be pleasant. We understand your concern about the garbage situation and are always looking for ways to improve. We're also happy to hear that you find our team to be helpful and friendly. Please feel free to reach out to us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com with any further comments or suggestions you wish to share. Sincerely, The Sanctuary at Highland Oaks Management Team

1/15/25
Verified Renter

I love Tampa. The weather is amazing. The Sanctuary is a nice place. The apartments need a bit of upgrading, and the trash situation is horrendous. Debating on whether to buy a home or keep renting.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your feedback and are glad to hear that you're enjoying your time in Tampa and at The Sanctuary. We're always looking for ways to improve our community, and your comments about the need for upgrades and the trash situation are duly noted. If you're considering other living options, we encourage you to reach out to us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com. We'd be happy to discuss any concerns or questions you may have. Sincerely, The Sanctuary at Highland Oaks Management Team

1/13/25
Verified Renter

It has gotten better. No roaches any longer. The internet was out for 3 days and I could not work from home. Other than that quiet neighborhood.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We are glad that things have improved. We understand the inconvenience caused by the internet outage and are working diligently to prevent such occurrences in the future. We're happy to know you're enjoying the tranquility of our community. For any further concerns, feel free to reach out to us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com. Sincerely, The Sanctuary at Highland Oaks Management Team

1/12/25
Verified Renter

Roaches Are Terrible & Aggravating They Send People Out To Spray & It Seem Like The Roaches Multiply I Would Have Never Moved Here Had I Known They Had Roaches

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We understand your concerns. Our team is committed to maintaining a comfortable and enjoyable environment for all. We encourage you to reach out to us directly at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com so we can address this issue promptly. Sincerely, The Sanctuary at Highland Oaks Management Team

1/10/25
Verified Renter

This place is still terrible. We pay so much for a really poor experience. Advertised as a gated community, but gates have been broken for over 1.5 years! False advertising is illegal! Trash compactor being broken is the newest thing. It was fixed for two days then broke again. You would think with the amount we pay they would be able to hire someone to fix these things immediately. Don’t get me started with the patio screen repairs! They came in and ripped our patio screens so painters could come in and paint the patio, which is fine. 6 months later and they’re just now getting fixed. Should’ve been better planning in their end to have it fixed as soon as paint was done. They also have pest control enter my apartment every month. This isn’t something I signed up for and makes me uncomfortable. Seriously considering hiring a lawyer to get some of my rent back. Absolutely ridiculous!

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We understand your concerns and want to assure you that we are committed to maintaining a high standard of living for all our residents. We encourage you to reach out to us directly at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com so we can address your concerns in a more personal manner. Sincerely, The Sanctuary at Highland Oaks Management Team

1/8/25
Verified Renter

Apartments are good, services are pretty fast n transparent. They will respond to any maintenance issues on priority. Staff is very good and polite.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your positive feedback and are happy to hear that you've found our services to be efficient and transparent. It's wonderful to know that our team's politeness and promptness in addressing maintenance issues have met your expectations. Your satisfaction is important to us. Sincerely, The Sanctuary at Highland Oaks Management Team

1/5/25
Verified Renter

The apartments are very nice, but I wish that the office had more timely service offered to the resident and maintenance still has not returned any of my phone calls

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We are sorry about your experience with our service response times. We strive to provide prompt and efficient service to all our residents. We encourage you to reach out to us directly at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com so we can address your concerns. Sincerely, The Sanctuary at Highland Oaks Management Team

1/4/25
Verified Renter

Yes the are helpful but they do not pick up the office phone and unfortunately my work hours are the same as there’s. So i literally have to call back to back with hopes they’ll pick up or be late to work

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We understand the difficulty you've faced with our phone service. We're committed to improving our communication channels to better serve our community. Please feel free to reach out to us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com at your convenience, and we'll do our best to assist you promptly. Sincerely, The Sanctuary at Highland Oaks Management Team

12/31/24
Verified Renter

The Sanctuary at Highland Oaks management team sucks! Our patio screens were cut by the painters and never repaired. Roaches ?? are a forever issue and I cannot wait to move the hell out of these terrible apartments. The people above me make god awful loud bangs on my bedroom ceiling and management will not do anything about it. I can’t wait to vacate out this living nightmare I am in.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We are truly sorry to hear about the issues you've experienced. We understand your frustration and want to assure you that we take these matters seriously. We encourage you to reach out to us directly at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com so we can address your concerns and work towards improving your experience. Sincerely, The Sanctuary at Highland Oaks Management Team

12/31/24
Verified Renter

Neighbors are dirty. Apartments have roaches not just a few but a lot of them. It doesn’t matter how much you clean or how clean you are. There’s trash everywhere specially by where the trash should be taken out at. The gates have never worked since I loved here and they also charge you for something that you don’t even have for example they have charged me for a storage unit I’ve never gotten. I’ve told him about it they still haven’t done anything about it but yet you expect me to pay my rent on time.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We are truly sorry about the issues you've experienced. We strive to maintain a clean and comfortable environment for all our residents. We understand your concerns about the cleanliness and the charges, and we would like to address these issues promptly. Please reach out to us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com so we can work towards a resolution. Sincerely, The Sanctuary at Highland Oaks Management Team

12/16/24
Verified Renter

Repairs are settled quickly and in a timely manner. Management has been very responsive and helpful in dealing with these problems and have exceeded all expectations

11/22/24
Verified Renter

It's quite its peaceful the neighborhood is great u close to all the major streets and highways and the restaurants are near and even brandon mall isn't far just maintenence takes some time and that's understandable but it's a good community overall been here 2 years

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We are glad that you're enjoying the peaceful environment and convenient location of our community. We understand your concerns about maintenance and assure you that we are continually working to improve our services. Thank you for being a part of our community for the past 2 years. Sincerely, The Sanctuary at Highland Oaks Management Team

11/21/24
Verified Renter

Was not a smooth move in, apartment was not move in ready, I am still waiting for things to be replaced or fixed. Apartment has not been secured with front gates closing since move in, still waiting.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your feedback and understand that your move-in experience did not meet your expectations. We apologize for any inconvenience you've experienced and we're committed to improving our services. We invite you to reach out to us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com so we can address your concerns directly. Sincerely, The Sanctuary at Highland Oaks Management Team

11/19/24
Verified Renter

Professional staffs greets you . They are very welcoming and accomodating. The process to rent an apartment was easy. The aprender complex has a beautiful pool at the entrance and the amenities are close by. The area is kept clean as well.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your positive feedback and are happy to hear that you found our process easy and our community welcoming. It's wonderful to know that you're enjoying our beautiful pool and convenient amenities. We strive to maintain a clean and inviting environment for all. Sincerely, The Sanctuary at Highland Oaks Management Team

11/11/24
Verified Renter

Good, other than emergency maintenance requests , maintenance is very slow in process. For normal maintenance tickets sometimes ticket closes with out resolution

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your feedback and understand your concerns regarding the speed of our maintenance process. We strive to provide prompt and efficient service for all residents. We apologize if your experience did not meet this standard. Please feel free to reach out to us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com to discuss any unresolved issues. Sincerely, The Sanctuary at Highland Oaks Management Team

11/10/24
Verified Renter

Sanctuary at Highland Oaks is a nice community in the neighbourhood with friendly neighbours. It is safe and welcome to all. Would highly recommend the community.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your positive feedback and are happy to hear that you find our community welcoming and friendly. Your recommendation means a lot to us. Thank you for being a part of our community. Sincerely, The Sanctuary at Highland Oaks Management Team

11/1/24
Verified Renter

Amenities are good and pleasant place to live. Laundry in the apartment would have made this better but there is good space for evening walk and children play area

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We are glad that you're enjoying the amenities and the environment of our community. We understand your preference for in-home laundry facilities and will take your suggestion into consideration for future improvements. Please feel free to reach out to us if you have any other suggestions or concerns. Sincerely, The Sanctuary at Highland Oaks Management Team

10/27/24
Verified Renter

Too many roaches since the day i moved in. The management did hand over the building on time as promised. Had to find intermediate stays till they handed over the keys. Same happened to my friends as well. The way the tickets are addressed is too slow…

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your feedback and are sorry to hear about your experience. We understand your concerns and would like to discuss this further to improve your living situation. Please reach out to us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com at your earliest convenience. Sincerely, The Sanctuary at Highland Oaks Management Team

10/23/24
Verified Renter

Great location and connectivity, Nice walking space and parking area Society Internet is terrible, Maintenance requests are not entertained in time

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your feedback and are sorry to hear about your experience with our internet service and maintenance response time. We strive to provide the best services for our residents and your comments help us improve. We invite you to reach out to us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com so we can address your concerns directly. Sincerely, The Sanctuary at Highland Oaks Management Team

10/23/24
Verified Renter

Internet is not good Maintenance requests are not getting attended (even before hurricane milton) Office phone is never answered, not sure what the reason is. Good location and connectivity, great walking space

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your feedback and are sorry to hear about the issues you've experienced. We understand the importance of reliable internet and prompt maintenance services. We also acknowledge the need for effective communication and apologize if our phone line has not been responsive. We value your positive comments about our location and walking spaces. Please reach out to us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com so we can address your concerns directly. Sincerely, The Sanctuary at Highland Oaks Management Team

10/21/24
Verified Renter

Great apartment everything is nice and the complex is very quiet I definitely would recommend others to stay here. The staff here is also very great

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your positive feedback and are happy to hear that you're enjoying your experience with us. Your recommendation means a lot to us. Thank you for being a part of our community. Sincerely, The Sanctuary at Highland Oaks Management Team

10/7/24
Verified Renter

Comfortable, nice and quiet a place to live. I’m enjoying every minute of it. The pool is nice. The community is nice. The hospitality is also great.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We're thrilled for your positive feedback. It's wonderful to know that you're enjoying the tranquility of our community and the amenities we offer, including the pool. Your kind words about our hospitality are also greatly appreciated. Sincerely, The Sanctuary at Highland Oaks Management Team

10/5/24
Verified Renter

Paper work transition great. As far as the apartment, it was not cleaned properly and roaches all over. Maybe you should start showing actual apartment before renting.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We are sorry to hear about your experience. Our goal is to provide a comfortable and enjoyable living environment for all our residents. We take your concerns seriously and would like to discuss this further. Please reach out to us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com. Sincerely, The Sanctuary at Highland Oaks Management Team

9/27/24
Verified Renter

I love my new apartment it really feels like home.it is so spacious and the neighbors are so motivating I see them walk everyday . The staff is friendly , very affordable lots of cool perks

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We're truly grateful for your positive feedback. It's wonderful to know that you're enjoying your new home and finding our community to be a motivating and friendly place. We strive to provide an affordable and enjoyable living experience for all. Sincerely, The Sanctuary at Highland Oaks Management Team

9/24/24
Verified Renter

Environment Not good to stay and it’s not secure of Mail box and Amazon/Target etc any time of deliverables. Worst Internet service Maintenance Request, you have to do multiple follow ups.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your feedback and are sorry to hear about your experience. We understand your concerns and would like to discuss them further to improve our community. Please reach out to us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com. Sincerely, The Sanctuary at Highland Oaks Management Team

9/23/24
Verified Renter

Sanctuary is the safest place to live with family all the staffs in the office are very nice and kind to listen to our complaints. It is located near to Brandon mall, downtown.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your positive feedback and are happy to hear that you find our location convenient and our team helpful. We strive to create a welcoming environment for all our residents. Thank you for choosing to make our community your home. Sincerely, The Sanctuary at Highland Oaks Management Team

9/17/24
Verified Renter

We are living in Sanctuary for last 8 years, except few maintenance issues and Internet troubles with Spectrum everything is good in this community.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your long-term residency and your feedback. We're sorry to hear about the maintenance and internet issues you've experienced. We're always striving to improve our community and your input helps us do that. Please feel free to reach out to us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com to discuss any ongoing concerns. Sincerely, The Sanctuary at Highland Oaks Management Team

9/10/24
Verified Renter

so far I have had a greatest experience little minor issue like a blind being missing or stopping up but no major issues super quiet in my building

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your positive feedback and are glad to hear that your experience with us has been largely positive. We're here to assist with any minor issues you may have encountered. Please feel free to reach out to us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com for any further assistance. Sincerely, The Sanctuary at Highland Oaks Management Team

9/8/24
Verified Renter

Delayed move in, ROACHES, carpet wet when we moved in and still looks dirty, big stain on carpet, dishwasher broken, blinds do not work, laundry facility doesn’t work either.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We truly appreciate your feedback and are sorry to hear about the issues you've encountered. We strive to provide a comfortable living environment and it seems we've missed the mark in your case. We encourage you to reach out to us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com so we can address your concerns directly. Sincerely, The Sanctuary at Highland Oaks Management Team

9/8/24
Verified Renter

Everything has been great so far with the community. The people are friendly. No issues with anyone or noises. Feels safe. The amenities they have here are amazing

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We're grateful for your positive feedback. It's wonderful to hear that you're enjoying the community atmosphere and our amenities. We strive to create a welcoming and enjoyable environment for all. Sincerely, The Sanctuary at Highland Oaks Management Team

9/2/24
Verified Renter

Apartments are nice, office staff friendly, some things were not communicated properly but it all resolved itself in the end. Price is very good for what you get

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your feedback and are glad to hear that you find our community to be a good value. We apologize for any miscommunication and are always striving to improve our communication. Please feel free to reach out to us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com if you have any further comments or suggestions. Sincerely, The Sanctuary at Highland Oaks Management Team

8/25/24
Verified Renter

This community has taken a nose dive and still has the nerve to charge what they charged when gates and trash compactors worked. The community matched and looked good and the screens weren't ripped for months. Maintenance sides around the community on theirs phone and we call this luxury. I lived here in better times. The charge in management reflect the change in quality.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your feedback and are sorry to hear about your experience. We strive to maintain a high standard of living and it seems we have not met your expectations. We invite you to reach out to us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com so we can discuss your concerns in more detail. Sincerely, The Sanctuary at Highland Oaks Management Team

8/10/24
Verified Renter

Maintenance ticket resolving process is very slow sometimes took more than a month no matter how severe it is. Mainainance stuff are good, if they come they handle very well, may be shortage of staff or very high number of tickets.

Property Manager at Sanctuary at Highland Oaks, Responded To This Review

We appreciate your feedback and understand your concerns regarding the maintenance ticket resolution process. We're always striving to improve our services and your comments help us do that. We're glad to hear that you've had positive interactions with our maintenance team. If you have any further concerns, please don't hesitate to reach out to us at 1 813-246-4211 or sanctuarymgr@willowbridgepc.com. Sincerely, The Sanctuary at Highland Oaks Management Team

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Sanctuary at Highland Oaks Photos

  • Sanctuary at Highland Oaks

  • Montclair - 1BR, 1BA - 636SF

  • Front pool area with lounge seating and umbrellas

  • Model Kitchen with black appliance package

  • Model dining room and living room area

  • Model with sofa, rug, coffee table and tv

  • Model Kitchen with black appliance package and dining nook with table and four chairs

  • Model bedroom with queen bed, dresser, night tables and lamps

  • Model walk-in closet with hangers, baskets and hamper.

Models

  • 1 Bedroom

  • Montclair

  • 1 Bedroom

  • Hayworth

  • 1 Bedroom

  • 2 Bedrooms

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Frequently Asked Questions
Which floor plans are available, and what are the price ranges?

Sanctuary at Highland Oaks has one to four bedrooms with rent ranges from $1,121/mo. to $4,249/mo.

Can I see a model or tour Sanctuary at Highland Oaks?

You can take a virtual tour of Sanctuary at Highland Oaks on Apartments.com.

What neighborhood is the property located in?

Sanctuary at Highland Oaks is in the city of Tampa. Here you’ll find three shopping centers within 3.3 miles of the property.Five parks are within 10.4 miles, including Eureka Springs Park, McKay Bay Nature Park, and Takomah Trail Park.

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10246 Douglas Oaks Cir

Tampa, FL 33610

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