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Language: English

Open 9am - 5:30pm Today

View All Hours Office Hours Monday - Thursday, 9am - 5:30pm Friday, 1:15pm - 5:30pm Saturday, 10am - 5pm Sunday, Closed

Palomar West media gallery Unit
call 915-995-5629
Floor Plan View Body
Texas El Paso County El Paso Crestmont Palomar West

Palomar West

535 S Mesa Hills Dr, El Paso, TX 79912

4.3 (16 reviews)

Property Rating

4.3
Great
Out of 5

4.3 Blended Score

See all 16 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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  • Monthly Rent

    $899 - $2,283

  • Bedrooms

    1 - 2 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    528 - 982 sq ft

Palomar West
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Move-in Special

Dont miss outget up to 8 weeks free rent on select apartment homes! Contact the office for more details. **Specials are subject to change without notice. Valid for new leases on select apartment homes, lease terms and with approved credit only. Contact us for more information.**

Pricing & Floor Plans

filter results by bedrooms
Cost Calculator: Estimate your monthly and one-time fees.
A1 $899 – $1,723
1 Bed 1 Bath 528 Sq Ft
14 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1117
    price $899
    square feet 528
    availibility Now
  • Unit 1011
    price $899
    square feet 528
    availibility Now
  • Unit 1424
    price $899
    square feet 528
    availibility Now
  • Unit 1513
    price $972
    square feet 528
    availibility Now
  • Unit 1123
    price $972
    square feet 528
    availibility Now
  • Unit 0721
    price $999
    square feet 528
    availibility Now
  • Unit 1126
    price $999
    square feet 528
    availibility Now
  • Unit 1522
    price $999
    square feet 528
    availibility Now
  • Unit 1018
    price $999
    square feet 528
    availibility Now
  • Unit 1127
    price $1,014
    square feet 528
    availibility Now
  • Unit 1124
    price $972
    square feet 528
    availibility Jun 29
  • Unit 1125
    price $1,014
    square feet 528
    availibility Jul 13
  • Unit 1411
    price $972
    square feet 528
    availibility Aug 7
  • Unit 1413
    price $972
    square feet 528
    availibility Aug 29

A2 $899 – $1,813
1 Bed 1 Bath 618 Sq Ft
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0822
    price $899
    square feet 618
    availibility Now
  • Unit 0628
    price $999
    square feet 618
    availibility Now
  • Unit 0318
    price $999
    square feet 618
    availibility Now
  • Unit 0328
    price $1,021
    square feet 618
    availibility Now
  • Unit 0327
    price $1,023
    square feet 618
    availibility Now
  • Unit 1313
    price $1,095
    square feet 618
    availibility Now
  • Unit 1325
    price $1,020
    square feet 618
    availibility Jul 21

A3 $1,185 – $1,942
1 Bed 1 Bath 720 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0121
    price $1,185
    square feet 720
    availibility Jul 23
  • Unit 0423
    price $1,185
    square feet 720
    availibility Aug 9
  • Unit 0421
    price $1,185
    square feet 720
    availibility Aug 15
B3 $1,259 – $2,250
2 Beds 2 Baths 982 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0926
    price $1,259
    square feet 982
    availibility Now
  • Unit 1623
    price $1,389
    square feet 982
    availibility Now
  • Unit 0921
    price $1,343
    square feet 982
    availibility Aug 21
  • Unit 0925
    price $1,379
    square feet 982
    availibility Aug 22

B2 $1,333 – $2,187
2 Beds 1 Bath 933 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0517
    price $1,333
    square feet 933
    availibility Now
B1 $1,339 – $2,283
2 Beds 1 Bath 890 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1216
    price $1,339
    square feet 890
    availibility Jun 29
A1 $899 – $1,723
1 Bed 1 Bath 528 Sq Ft
14 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1117
    price $899
    square feet 528
    availibility Now
  • Unit 1011
    price $899
    square feet 528
    availibility Now
  • Unit 1424
    price $899
    square feet 528
    availibility Now
  • Unit 1513
    price $972
    square feet 528
    availibility Now
  • Unit 1123
    price $972
    square feet 528
    availibility Now
  • Unit 0721
    price $999
    square feet 528
    availibility Now
  • Unit 1126
    price $999
    square feet 528
    availibility Now
  • Unit 1522
    price $999
    square feet 528
    availibility Now
  • Unit 1018
    price $999
    square feet 528
    availibility Now
  • Unit 1127
    price $1,014
    square feet 528
    availibility Now
  • Unit 1124
    price $972
    square feet 528
    availibility Jun 29
  • Unit 1125
    price $1,014
    square feet 528
    availibility Jul 13
  • Unit 1411
    price $972
    square feet 528
    availibility Aug 7
  • Unit 1413
    price $972
    square feet 528
    availibility Aug 29

A2 $899 – $1,813
1 Bed 1 Bath 618 Sq Ft
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0822
    price $899
    square feet 618
    availibility Now
  • Unit 0628
    price $999
    square feet 618
    availibility Now
  • Unit 0318
    price $999
    square feet 618
    availibility Now
  • Unit 0328
    price $1,021
    square feet 618
    availibility Now
  • Unit 0327
    price $1,023
    square feet 618
    availibility Now
  • Unit 1313
    price $1,095
    square feet 618
    availibility Now
  • Unit 1325
    price $1,020
    square feet 618
    availibility Jul 21

A3 $1,185 – $1,942
1 Bed 1 Bath 720 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0121
    price $1,185
    square feet 720
    availibility Jul 23
  • Unit 0423
    price $1,185
    square feet 720
    availibility Aug 9
  • Unit 0421
    price $1,185
    square feet 720
    availibility Aug 15
B3 $1,259 – $2,250
2 Beds 2 Baths 982 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0926
    price $1,259
    square feet 982
    availibility Now
  • Unit 1623
    price $1,389
    square feet 982
    availibility Now
  • Unit 0921
    price $1,343
    square feet 982
    availibility Aug 21
  • Unit 0925
    price $1,379
    square feet 982
    availibility Aug 22

B2 $1,333 – $2,187
2 Beds 1 Bath 933 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0517
    price $1,333
    square feet 933
    availibility Now
B1 $1,339 – $2,283
2 Beds 1 Bath 890 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1216
    price $1,339
    square feet 890
    availibility Jun 29
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.

  • One-Time Move-In Fees
  • Administrative Fee
    $50
  • Application Fee
    $55
  • Dogs Allowed
  • Monthly pet rent
    $25
  • One time Fee
    $300
  • Pet deposit
    $0
  • Pet Limit
    2
  • Restrictions:
    Aggressive breeds restricted but not limited to Pit Bull, Rottweiler, German Sheppard, Staffordshire Terrier, Mastiff, Dalmatian, Husky, Malamute, Akita, Chow, Doberman, Great Dane, St Bernard, and Wolf-Hybrid. No Reptiles or Rodents.
  • Comments:
    One-time fee and pet rent is per animal. Dogs allowed. Cats allowed. Contact the property for details.
  • Cats Allowed
  • Monthly pet rent
    $25
  • One time Fee
    $300
  • Pet deposit
    $0
  • Pet Limit
    2
  • Restrictions:
    Aggressive breeds restricted but not limited to Pit Bull, Rottweiler, German Sheppard, Staffordshire Terrier, Mastiff, Dalmatian, Husky, Malamute, Akita, Chow, Doberman, Great Dane, St Bernard, and Wolf-Hybrid. No Reptiles or Rodents.
  • Comments:
    One-time fee and pet rent is per animal. Dogs allowed. Cats allowed. Contact the property for details.
  • Parking
  • Surface Lot
    --
  • Other
    VIP Reserved Parking
    $25/mo
    1 Max, Assigned Parking
  •  
  • Covered
    $25/mo
    1 Max, Assigned Parking

Details

Property Information

  • Built in 1986
  • 248 units/2 stories

Matterport 3D Tours

Club House
1/3

About Palomar West

With mature and lush landscaping, Palomar West is a gem in the in the El Paso Desert. Come home to beautifully landscaped grounds in a luxury apartment home with many great features like built-in computer desks and bookcases. Located in the heart of West El Paso, with easy access to I10 and North Mesa Street, Palomar West Apartment Homes has an unbeatable location. The community is within a mile away from Sunland Park Mall, tons of great restaurants, local eateries, and boutiques. Catch the latest movie at the Alamo Drafthouse or Cinemark Movie Bistro, both within a couple of miles, or enjoy being just minutes away from Downtown El Paso. In addition to this, there are excellent schools in the area: Dr. Green Elementary, Morehead Middle School, and Coronado High School. Palomar West offers a wide selection of one and two-bedroom apartment homes that feature great amenities! Spend a hot El Paso day in our resort-style pool. The fitness center is well equipped to support your personal health goals and a soak in the hot tub after will soothe those muscles. Our community is pet-friendly so enjoy those moments with your furry companions with no worries. Stop by today for a personal tour to see why Palomar West should be your future home!

Palomar West is an apartment community located in El Paso County and the 79912 ZIP Code. This area is served by the El Paso Independent attendance zone.

Unique Features

  • El Paso Refrigerated Air
  • Outdoor Storage Closet
  • Stainless Steel Appliance Package*
  • Washer & Dryer Connections*
  • Wood Burning Fireplace*
  • BBQ/Picnic Area
  • Renovated Apartment!!
  • Spacious Closets
  • Updated Wood-Style Flooring
  • Air Conditioner
  • Patio/Balcony
  • Refrigerated Air
  • Saltwater Swimming Pool
  • 1 & 2 Bedroom Apartment Homes
  • Cable/Internet Ready

Contact

View Property Website
Language: English
Open 9am - 5:30pm Today
  • Monday - Thursday, 9am - 5:30pm
  • Friday, 1:15pm - 5:30pm
  • Saturday, 10am - 5pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Laundry Facilities

Clubhouse

  • Laundry Facilities
  • Maintenance on site
  • Property Manager on Site
  • Renters Insurance Program
  • Online Services
  • Planned Social Activities
  • Public Transportation
  • Clubhouse
  • Storage Space
  • Walk-Up
  • Fitness Center
  • Pool
  • Courtyard
  • Grill
  • Picnic Area

Apartment Features

Air Conditioning

Dishwasher

Washer/Dryer Hookup

High Speed Internet Access

Refrigerator

Tub/Shower

Disposal

Freezer

Highlights

  • High Speed Internet Access
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Cable Ready
  • Storage Space
  • Tub/Shower
  • Fireplace

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Stainless Steel Appliances
  • Pantry
  • Kitchen
  • Oven
  • Range
  • Refrigerator
  • Freezer
  • Breakfast Nook
  • Instant Hot Water

Model Details

  • Carpet
  • Vinyl Flooring
  • Dining Room
  • Office
  • Den
  • Built-In Bookshelves
  • Vaulted Ceiling
  • Views
  • Linen Closet
  • Window Coverings
  • Large Bedrooms
  • Balcony
  • Patio
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Laundry Facilities
  • Maintenance on site
  • Property Manager on Site
  • Renters Insurance Program
  • Online Services
  • Planned Social Activities
  • Public Transportation
  • Clubhouse
  • Storage Space
  • Walk-Up
  • Courtyard
  • Grill
  • Picnic Area
  • Fitness Center
  • Pool
  • El Paso Refrigerated Air
  • Outdoor Storage Closet
  • Stainless Steel Appliance Package*
  • Washer & Dryer Connections*
  • Wood Burning Fireplace*
  • BBQ/Picnic Area
  • Renovated Apartment!!
  • Spacious Closets
  • Updated Wood-Style Flooring
  • Air Conditioner
  • Patio/Balcony
  • Refrigerated Air
  • Saltwater Swimming Pool
  • 1 & 2 Bedroom Apartment Homes
  • Cable/Internet Ready
  • High Speed Internet Access
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Cable Ready
  • Storage Space
  • Tub/Shower
  • Fireplace
  • Dishwasher
  • Disposal
  • Stainless Steel Appliances
  • Pantry
  • Kitchen
  • Oven
  • Range
  • Refrigerator
  • Freezer
  • Breakfast Nook
  • Instant Hot Water
  • Carpet
  • Vinyl Flooring
  • Dining Room
  • Office
  • Den
  • Built-In Bookshelves
  • Vaulted Ceiling
  • Views
  • Linen Closet
  • Window Coverings
  • Large Bedrooms
  • Balcony
  • Patio
Expenses
Recurring
Assigned Covered Parking $25
Assigned Other Parking $25
Cat Rent $25
Dog Rent $25
One-Time
Cat Fee $300
Dog Fee $300
Office Hours
Monday 9am - 5:30pm
Tuesday 9am - 5:30pm
Wednesday 9am - 5:30pm
Thursday 9am - 5:30pm
Friday 1:15pm - 5:30pm
Saturday 10am - 5pm
Sunday Closed
915-995-5629
Neighborhood

Nestled in the vibrant city of El Paso, Texas, Crestmont offers a peaceful haven for families and individuals alike. This charming neighborhood boasts a warm, welcoming community atmosphere with easy access to local restaurants, making it a delightful spot for food enthusiasts. Crestmont is known for its peaceful environment, providing a perfect setting for leisurely walks and outdoor gatherings. With a cost of living approximately 12% lower than the national average, the neighborhood offers affordable housing options and a comfortable lifestyle.

Many residents commute to nearby areas for work, but Crestmont's strategic location offers quick freeway access for those traveling to Downtown El Paso or other parts of the city. Commuters can take advantage of the major roadways like I-10, and Sun Metro bus routes are readily available, providing easy connectivity to various parts of the city.

Learn more about living in Crestmont 
Education
Colleges & Universities Distance
Colleges & Universities Distance
UT El Paso
Drive: 9 min 4.9 mi
El Paso C.C., Rio Grande
Drive: 10 min 5.8 mi
El Paso C.C., Northwest Campus
Drive: 14 min 9.1 mi
El Paso C.C., Transmountain
Drive: 27 min 16.5 mi
Palomar West is within 9 minutes or 4.9 miles from UT El Paso. It is also near El Paso C.C., Rio Grande and El Paso C.C., Northwest Campus.
Schools
  • Public Schools
  • Private Schools
Johnson Elementary School
Public Elementary School
Grades PK-5
312 Students
Attendance Zone
Morehead Middle
Public Middle School
Grades 6-8
462 Students
Attendance Zone
Coronado High School
Public High School
Grades 9-12
2,391 Students
Attendance Zone
Palm Tree Academy
Private Elementary School
Grades PK-5
Nearby
El Paso Country Day School
Private Elementary & Middle School
Grades PK-8
76 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Palomar West is near El Paso International, located 19.0 miles or 34 minutes away.

Airports Distance
Airports Distance
El Paso International
Drive: 34 min 19.0 mi
Car-Dependent
48
Walk Score®
Out of 100
This area is considered a car-dependent area and most errands will require a car.
Some Transit
29
Transit Score®
Out of 100
You'll likely want a car when living in this area since it has few transit options.
Somewhat Bikeable
34
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Palomar West.

Shopping Centers Distance
Shopping Centers Distance
Sunland Square
Walk: 13 min 0.7 mi
Quail Hollow Plaza
Walk: 14 min 0.8 mi
The Shops on Mesa
Drive: 3 min 1.2 mi
Palomar West has 3 shopping centers within 1.2 miles, which is about a 3-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
El Paso Desert Botanical Garden
Drive: 5 min 2.4 mi
Centennial Museum and Chihuahuan Desert Gardens
Drive: 11 min 5.5 mi
Magoffin Home State Historic Site
Drive: 12 min 6.9 mi
Franklin Mountains State Park
Drive: 17 min 9.8 mi
Wyler Aerial Tramway
Drive: 19 min 10.4 mi
Palomar West has 5 parks within 10.4 miles, including El Paso Desert Botanical Garden, Centennial Museum and Chihuahuan Desert Gardens, and Magoffin Home State Historic Site.
Hospitals Distance
Hospitals Distance
The Hospitals of Providence - Memorial Campus
Drive: 9 min 5.2 mi
Las Palmas Medical Center
Drive: 9 min 5.2 mi
The Hospitals of Providence - Sierra Campus
Drive: 12 min 6.7 mi
Palomar West has 3 hospitals within 6.7 miles, the nearest is The Hospitals of Providence - Memorial Campus which is 5.2 miles away and a 9 minute drive.
Military Bases Distance
Military Bases Distance
Fort Bliss
Drive: 23 min 13.4 mi
Palomar West is 13.4 miles and a 23 minute drive from Fort Bliss.
 
 

Property Ratings at Palomar West

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

4.3
Great
Out of 5

4.3 Blended Score

16 Renter Reviews

Share details of your own experience with this property

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  • Most Helpful
  • Rating Low-High
  • Rating High-Low
  1. ...
  2. ...
7/6/23
Terrible Management

The management and staff at these apartments are beyond rude and disrespectful for no reason. The manager is a nightmare to deal with even for very basic things.

Property Manager at Palomar West, Responded To This Review

Thanks for this review. We're sorry to hear that you've received lackluster service as this is certainly not the experience we want for our residents. Please reach out at ryanscrossing@anterra.com so that we can offer our assistance.

2/5/21
Terrible Management

We were residents for about 5 months and already looking to leave the complex due to management. We were only asking for information and twice we had the same manger explode on us, gave us attitude and as well took matters to a personal level of unprofessionalism. Don’t recommend this complex for first timers looking for their first apartment, management lacks patience’s and understanding for newcomers.

9/5/20
Seek life else where!

When the previous mgmt was here this place was beautiful now lights are broken, sprinkler heads are broken eroding the ground. Trees are dying so is the grass. Don't believe me drive by come look at the disaster. This place is now an eyesore. AC was out and took forever to get them to fix it and by forever I mean days. This new mgmt took such a beautiful place and destroyed it just to save a few bucks. Such a shame.

5/30/20
RUN!

Go to other place, Ryan's it's not worth it. You better look for an apartment complex where the pool is not salted, there is not refrigerated A/C, and the neighbors are not respectful. I have never been so happy in my life as when my lease ended!!! I hate moving but....that's why I decided to move. Even my fiends when were at my apartment could felt the noises next to me and they told me to move. Ryan's is located in a nice area with stores and restaurants, lots of trees, but it's not worth it...I just remember the pup, the salted water in the pool and the neighbours. Once, I found a piece of dog pup in my balcony. Now I am in a place where people respects others, the manager cares about our needs, and talks to all of us like a friend.

4/29/20
Do not make a mistake.

The apartments have swamp coolers. Management is unfriendly and they just care about the payments u do.

1/7/19
Management the Worst

I would let my worst enemy rent at this location. I moved in the 27th of October 2017 they told me that my lease was up on the 27th of October 2018. I paid the rent until the 1st of November 2018. The management entered the apartment on October 26th without notifying me in advance. They charge me $75 for some marks on the wall. Even though they paint the entire apartment every time a resident moved out, They also failed to notify me about a package that was delivered after I had moved out. Even though they had my cell and work number. The toilet always smelled like raw sewage and it would take 3, 4, 5 or more times for toilet to flush completely.

Property Manager at Palomar West, Responded To This Review

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact us directly so I can look over your charges, if there is an error we will be more than happy to correct the mistake. We would like to have a better understanding about your experience. Please reach out to us at (915) 584-5411 at your earliest convenience and we will do our best to resolve this with you. Ryan's Crossing Management

6/1/18
My review

Since I’ve lived there I have not had an issue that could not be resolved in a prompt manner. My a/c gave out Friday night, it was working the very next day. Management has been nothin but helpful. The chief in charge is firm but fair. Linda is good at what she does. Never had any over charges. Or mysterious charges. Great place. Don’t believe the negativity.

Property Manager at Palomar West, Responded To This Review

Hi there, thank you for taking the time to leave a review for us at Ryan's Crossing. We're happy we could meet your expectations! Thank you, and have a fantastic day! Ryan's Crossing Management

9/1/17
Best decision EVER!

I've lived at Ryans Crossing for about a year already, and just renewed for another year. Great staff, the manager and her assistant are amazing, any time I have an issue or concern, they put me at ease and resolve all my issues. Maintenance staff is very timely, any maintenance requests I've submitted have been taken care of that same day. Doing business with Ryans Crossing has been extremely easy as compared to other places I've lived at. Definitely recommend living here, oh yea, and you get money for referring your friends to live here!

6/6/17
99% sure any positive reviews were written by the front office

Horrible unprofessional worst management I have ever seen no one that I know that has lived there has ever had anything good to say was told everything looked good when I left then got a bill for almost a months rent do to "cleaning" that I missed when I left even tho it looked better when I moved in the manager called my wife a liar when I went in to discuss a problem in that they had in the court yard in which 2 other people witnessed and had to leave the office and call corporate because of how unprofessional she handled it. Corporate sided with me and apologized for The whole thing... would only recommend this place to someone I truly despised

6/1/17
DO NOT RENT

I lived there for 11 months and the whole time I had issues with the front office. The employees in the office, especially Christina, are extremely rude. They charge for the most ridiculous things and they will try to trick you into paying for the same item multiple times. They called to tell me I needed to pay a penalty for not cleaning after my pet. I cleaned after my dog EVERY TIME. They had no proof of this claim yet still threatened to send me to collections if I refused to pay the $50 penalty. My husband walked down to the office later on that day and asked Linda (the manager) for an explanation. She acted like she was doing us a favor by waving that fee... a fee which we did not deserve. Also, if you call the front office the recording will give you two options: Press 1 if you are future resident, Press 2 if you are a current resident. If you press 2 they will not answer the phone. But if you call and press 1 they will answer right away. This was the case every single time my neighbors and I tried to call the office. So keep that in mind. They stop caring about you the second you sign the contract.

5/31/17
Worst place ever

To be fair the maintenance staff...Especially Jose and Manny...are GREAT. They are friendly, professional and fast workers. BUT the ladies in the front office are the worst. They require you to give a 60 day notice before the move out date, like other places do...but when i walked in, giving them a 30 days notice (due to government transfer orders) Christina, the manager's assistant, gave me attitude and tried to deny my husband's military orders. She threatened to send me to collections if i was not willing to pay for a whole other month in order to complete the 60 days required. (They clearly state in their contract that military residents are omitted from this requirement). Once I brought that up she dropped her argument. They are extremely unprofessional and rude. They will try to charge you for things that sont make sense. Keep an eye on what you've paid for and what you're entitled to.

5/31/17
I do not recommend.

Yes, the scenery is nice but the staff in the front office is not worth dealing with. Linda (the manager of the establishment) and Christina (her assistant) are extremely unprofessional. As I was walking around in the court yard I caught Linda telling a resident off because he asked her why he was being charged a penalty of $75. She yelled at him that his wife was a liar. Regardless of the issue that is no way to treat a costumer. She also made up a story that my neighbor's dog was aggressive and that there had been complaints reported. He asked to see the reports to try and correct the issue. She refused to give them to him. He called her supervisor and her supervisor admitted that she had lied about the reports. Nothing was on file and there were no complaimts. Christina, on multiple occasions, threatened to send me to collections because i complained that I was being charged twice for the same bill (one which I had already paid just a few weeks before then). She also lied about putting notices and messages up on our door on multiple occasions. Oh, and someone in the front office opened my mail. A letter which clearly stated my name and apartment number. They called me down to the office to hand me the opened letter and "apologize for the miscommunocation" ...yeah, a miscommunication which involved my full name and address. If my comments haven't turned you away I would at least recommend you to keep a close eye on the payments you've made. I guarantee that they'll try to charge you for things you've already paid for.

5/10/17
Worst Apartment I Have Ever Lived In

Management and office staff is absolutely horrible. All they do is attack you for money and constantly will increase your rent or tack on charges. Never in my life have I been so mistreated and disrespected by an apartment management. I have noticed on other reviews that this is a common situation. Worst experience of my life. Do not live here.

9/24/15
Wow...Can it get any better than this

Julie from Ryan's crossing is amazing. She was such a great resource and full of knowledge about the apartment complex and things to do in the local area. She expertly provided information to questions I wanted to ask, before I even asked them. I'm not entirely sure how she did it, but Julie quickly disarmed my anxieties about apartment shopping and having to move. It became very clear that she is a consummate professional. Ryan's crossing is perfectly situated near everything you could ever want. I can't wait until my current lease is up, so that I can become part of the Ryan's crossing family. The apartments are immaculate and well taken care of. I can't wait to move here. only a few more months left and my dream will become a reality.

8/13/15
Overall Satisfaction

I just moved in a few weeks ago, and I really like it so far. The rooms are nicely sized. I could easily fit all of my furniture in them. There are tons of cabinets in the kitchen. The walk-in closet in the bedroom is a big plus. I wish there was another closet for storage, but it's not necessary. I have a balcony, which is really nice to use in the afternoon/evening. The complex is clean. The pool and gym are really nice. They also have a laundry facility. I opted to get my own washer and dryer (hookups are provided in unit). Parking is always easy to find, and it's close to my building. The only complaint I have is that I can't control the temperature for my air conditioning; it's either on or off. I've adapted to it since I moved in, but there's definitely an adjustment period. Otherwise I'm very happy with my apartment. I can see myself living here for several years.

7/31/15
Nice

Front office is nice, maintenance is on point, everyone remembers who you are. They do have some ridiculous rules but overall a nice place to live.

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Palomar West has one to two bedrooms with rent ranges from $899/mo. to $2,283/mo.

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Palomar West is in Crestmont in the city of El Paso. Here you’ll find three shopping centers within 1.2 miles of the property. Five parks are within 10.4 miles, including El Paso Desert Botanical Garden, Centennial Museum and Chihuahuan Desert Gardens, and Magoffin Home State Historic Site.

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535 S Mesa Hills Dr

El Paso, TX 79912

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