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Language: English

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Virginia Chesterfield County Chester Rivermont Apartments

Rivermont Apartments

1530 River Tree Dr, Chester, VA 23836

4.3 (20 reviews)

Property Rating

4.3
Great
Out of 5

4.3 Blended Score

See all 20 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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804-636-3400
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  • Monthly Rent

    $1,628 - $2,693

  • Bedrooms

    2 - 3 bd

  • Bathrooms

    2 ba

  • Square Feet

    1,027 - 1,265 sq ft

Rivermont Apartments
Property Management Company Logo
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EVERYTHING YOU COULD WANT IN A HOMEFrom 2 resort style saltwater pools and a 24-hour fitness studio with advanced PRECOR equipment to 24-hour emergency maintenance and more, it really is like joining a country club and living there! Enjoy a cookout with friends and family using the outdoor grilling deck! Pets are welcome and there is NO WEIGHT LIMIT! Take them to the fenced-in bark park for them to play and meet other doggie friends! Rivermont Crossing is located just off I-295 and I-95 and only 20 minutes away from downtown Richmond!

Read More

Pricing & Floor Plans

filter results by bedrooms
Cost Calculator: Estimate your monthly and one-time fees.
THE MAGNOLIA $1,628 – $2,210
2 Beds 2 Baths 1,107 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1400-201
    price $1,628
    square feet 1,107
    availibility Now
  • Unit 5701-201
    price $1,628
    square feet 1,107
    availibility Now
  • Unit 1412-203
    price $1,628
    square feet 1,107
    availibility Now
  • Unit 3701-303
    price $1,628
    square feet 1,107
    availibility Aug 8
  • Unit 1418-202
    price $1,628
    square feet 1,107
    availibility Aug 10
  • Unit 1512-202
    price $1,628
    square feet 1,107
    availibility Aug 23
  • Unit 1506-201
    price $1,628
    square feet 1,107
    availibility Sep 6
  • Unit 1613-301
    price $1,628
    square feet 1,107
    availibility Oct 4

THE AZALEA $1,665 – $2,258
2 Beds 2 Baths 1,027 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1412-104
    price $1,666
    square feet 1,027
    availibility Now
  • Unit 1701-102
    price $1,666
    square feet 1,027
    availibility Now
  • Unit 1613-103
    price $1,666
    square feet 1,027
    availibility Jun 23
  • Unit 1506-102
    price $1,665
    square feet 1,027
    availibility Jun 29
  • Unit 1412-103
    price $1,666
    square feet 1,027
    availibility Jul 1
  • Unit 1312-103
    price $1,666
    square feet 1,027
    availibility Jul 18
  • Unit 3707-104
    price $1,666
    square feet 1,027
    availibility Aug 3
  • Unit 1512-102
    price $1,666
    square feet 1,027
    availibility Aug 31

THE HAWTHORNE $1,845 – $2,633
3 Beds 2 Baths 1,265 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1601-203
    price $1,865
    square feet 1,265
    availibility Now
  • Unit 3700-201
    price $1,865
    square feet 1,265
    availibility Now
  • Unit 1518-301
    price $1,865
    square feet 1,265
    availibility Now
  • Unit 1301-303
    price $1,865
    square feet 1,265
    availibility Now
  • Unit 1301-201
    price $1,865
    square feet 1,265
    availibility Now
  • Unit 1518-303
    price $1,865
    square feet 1,265
    availibility Jun 21
  • Unit 3706-302
    price $1,845
    square feet 1,265
    availibility Jul 14
  • Unit 1518-304
    price $1,845
    square feet 1,265
    availibility Jul 31

THE DOGWOOD $1,891 – $2,693
3 Beds 2 Baths 1,200 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3712-102
    price $1,894
    square feet 1,200
    availibility Jun 13
  • Unit 1307-103
    price $1,894
    square feet 1,200
    availibility Jun 22
  • Unit 1301-104
    price $1,894
    square feet 1,200
    availibility Jun 22
  • Unit 1601-102
    price $1,911
    square feet 1,200
    availibility Jun 24
  • Unit 1301-101
    price $1,891
    square feet 1,200
    availibility Aug 10

THE MAGNOLIA $1,628 – $2,210
2 Beds 2 Baths 1,107 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1400-201
    price $1,628
    square feet 1,107
    availibility Now
  • Unit 5701-201
    price $1,628
    square feet 1,107
    availibility Now
  • Unit 1412-203
    price $1,628
    square feet 1,107
    availibility Now
  • Unit 3701-303
    price $1,628
    square feet 1,107
    availibility Aug 8
  • Unit 1418-202
    price $1,628
    square feet 1,107
    availibility Aug 10
  • Unit 1512-202
    price $1,628
    square feet 1,107
    availibility Aug 23
  • Unit 1506-201
    price $1,628
    square feet 1,107
    availibility Sep 6
  • Unit 1613-301
    price $1,628
    square feet 1,107
    availibility Oct 4

THE AZALEA $1,665 – $2,258
2 Beds 2 Baths 1,027 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1412-104
    price $1,666
    square feet 1,027
    availibility Now
  • Unit 1701-102
    price $1,666
    square feet 1,027
    availibility Now
  • Unit 1613-103
    price $1,666
    square feet 1,027
    availibility Jun 23
  • Unit 1506-102
    price $1,665
    square feet 1,027
    availibility Jun 29
  • Unit 1412-103
    price $1,666
    square feet 1,027
    availibility Jul 1
  • Unit 1312-103
    price $1,666
    square feet 1,027
    availibility Jul 18
  • Unit 3707-104
    price $1,666
    square feet 1,027
    availibility Aug 3
  • Unit 1512-102
    price $1,666
    square feet 1,027
    availibility Aug 31

THE HAWTHORNE $1,845 – $2,633
3 Beds 2 Baths 1,265 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1601-203
    price $1,865
    square feet 1,265
    availibility Now
  • Unit 3700-201
    price $1,865
    square feet 1,265
    availibility Now
  • Unit 1518-301
    price $1,865
    square feet 1,265
    availibility Now
  • Unit 1301-303
    price $1,865
    square feet 1,265
    availibility Now
  • Unit 1301-201
    price $1,865
    square feet 1,265
    availibility Now
  • Unit 1518-303
    price $1,865
    square feet 1,265
    availibility Jun 21
  • Unit 3706-302
    price $1,845
    square feet 1,265
    availibility Jul 14
  • Unit 1518-304
    price $1,845
    square feet 1,265
    availibility Jul 31

THE DOGWOOD $1,891 – $2,693
3 Beds 2 Baths 1,200 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3712-102
    price $1,894
    square feet 1,200
    availibility Jun 13
  • Unit 1307-103
    price $1,894
    square feet 1,200
    availibility Jun 22
  • Unit 1301-104
    price $1,894
    square feet 1,200
    availibility Jun 22
  • Unit 1601-102
    price $1,911
    square feet 1,200
    availibility Jun 24
  • Unit 1301-101
    price $1,891
    square feet 1,200
    availibility Aug 10

* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.

  • One-Time Move-In Fees
  • Administrative Fee
    $100
  • Application Fee
    $50
  • Dogs Allowed
  • Monthly pet rent
    $35
  • One time Fee
    $300
  • Pet deposit
    $0
  • Pet Limit
    2
  • Restrictions:
    Breed Restrictions: Akita, Chow Chow, Fila, Great Dane, Presa Canario, Weimaraner, American Staffordshire Terrier, Doberman, Rottweiler, American Bulldog, Basenji, Elkhound, German Shepard, Pitbull, Saint Bernard. Including pure and mixed breeds are not permitted. Additional breed restrictions may apply.
  • Comments:
    Maximum 2 pets per home. Rent is per pet.
  • Cats Allowed
  • Monthly pet rent
    $35
  • One time Fee
    $300
  • Pet deposit
    $0
  • Pet Limit
    2
  • Restrictions:
    Breed Restrictions: Akita, Chow Chow, Fila, Great Dane, Presa Canario, Weimaraner, American Staffordshire Terrier, Doberman, Rottweiler, American Bulldog, Basenji, Elkhound, German Shepard, Pitbull, Saint Bernard. Including pure and mixed breeds are not permitted. Additional breed restrictions may apply.
  • Comments:
    Maximum 2 pets per home. Rent is per pet.
  • Parking
  • Other
    --

Details

Utilities Included

  • Cable
  • Internet

Property Information

  • Built in 2009
  • 458 units/3 stories

Matterport 3D Tour

About Rivermont Apartments

EVERYTHING YOU COULD WANT IN A HOMEFrom 2 resort style saltwater pools and a 24-hour fitness studio with advanced PRECOR equipment to 24-hour emergency maintenance and more, it really is like joining a country club and living there! Enjoy a cookout with friends and family using the outdoor grilling deck! Pets are welcome and there is NO WEIGHT LIMIT! Take them to the fenced-in bark park for them to play and meet other doggie friends! Rivermont Crossing is located just off I-295 and I-95 and only 20 minutes away from downtown Richmond!

Rivermont Apartments is an apartment community located in Chesterfield County and the 23836 ZIP Code. This area is served by the Chesterfield County Public Schools attendance zone.

Unique Features

  • High-Speed Internet Access
  • High-Speed Wireless Internet Access
  • Pet Park
  • Putting Green
  • Some Paid Utilities
  • Attached Garage
  • Preferred Employer Discount
  • Ceiling Fan(s)
  • Hardwood Flooring
  • Pet-Friendly
  • Flat Top Range
  • Full-Size Washer & Dryer
  • Gaming Center
  • Swimming Pool
  • Emergency Maintenance
  • Detached Garage
  • Media Center
  • Basic Cable Included
  • High-Speed Internet Included
  • Vaulted Ceilings

Contact

View Property Website
Language: English
Open 9am - 5pm Today
  • Monday - Friday, 9am - 5pm
  • Saturday, 10am - 4pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Playground

Clubhouse

  • Maintenance on site
  • Property Manager on Site
  • Business Center
  • Clubhouse
  • Fitness Center
  • Pool
  • Playground
  • Putting Greens
  • Media Center/Movie Theatre
  • Sundeck
  • Grill
  • Picnic Area
  • Dog Park

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

High Speed Internet Access

Hardwood Floors

Walk-In Closets

Granite Countertops

Yard

Highlights

  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Cable Ready
  • Tub/Shower
  • Fireplace

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Granite Countertops
  • Stainless Steel Appliances
  • Pantry
  • Kitchen
  • Microwave
  • Range

Model Details

  • Hardwood Floors
  • Carpet
  • Vinyl Flooring
  • Dining Room
  • Vaulted Ceiling
  • Walk-In Closets
  • Window Coverings
  • Patio
  • Deck
  • Yard
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Maintenance on site
  • Property Manager on Site
  • Business Center
  • Clubhouse
  • Sundeck
  • Grill
  • Picnic Area
  • Dog Park
  • Fitness Center
  • Pool
  • Playground
  • Putting Greens
  • Media Center/Movie Theatre
  • High-Speed Internet Access
  • High-Speed Wireless Internet Access
  • Pet Park
  • Putting Green
  • Some Paid Utilities
  • Attached Garage
  • Preferred Employer Discount
  • Ceiling Fan(s)
  • Hardwood Flooring
  • Pet-Friendly
  • Flat Top Range
  • Full-Size Washer & Dryer
  • Gaming Center
  • Swimming Pool
  • Emergency Maintenance
  • Detached Garage
  • Media Center
  • Basic Cable Included
  • High-Speed Internet Included
  • Vaulted Ceilings
  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Cable Ready
  • Tub/Shower
  • Fireplace
  • Dishwasher
  • Disposal
  • Granite Countertops
  • Stainless Steel Appliances
  • Pantry
  • Kitchen
  • Microwave
  • Range
  • Hardwood Floors
  • Carpet
  • Vinyl Flooring
  • Dining Room
  • Vaulted Ceiling
  • Walk-In Closets
  • Window Coverings
  • Patio
  • Deck
  • Yard
Expenses
Recurring
Cat Rent $35
Dog Rent $35
One-Time
Cat Fee $300
Dog Fee $300
Utilities Included
Cable Included
Office Hours
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 10am - 4pm
Sunday Closed
804-636-3400
City - Chester

Bordered by the James River and Appomattox River and the cities of Richmond and Petersburg, Chester is a city in Chesterfield County that balances history, big-city life, and the great outdoors. Delve into history and nature at places like Henricus Historical Park, R. Garland Park at Point Rocks, and Goyne Park. For modern fun, travel along US Highway 1 and stop at the many plazas holding shopping and dining destinations. The other parts of this verdant city are filled with residential avenues featuring an array of rental choices. Renters looking to settle down in an area filled with charm and opportunity will be right at home in Chester.

Learn more about living in Chester 
Education
Colleges & Universities Distance
Colleges & Universities Distance
John Tyler C.C., Chester
Drive: 11 min 6.3 mi
Virginia State University
Drive: 20 min 14.5 mi
Reynolds C.C., Downtown
Drive: 28 min 19.4 mi
VCU
Drive: 28 min 19.6 mi
Rivermont Apartments is within 11 minutes or 6.3 miles from John Tyler C.C., Chester. It is also near Virginia State University and Reynolds C.C., Downtown.
Schools
  • Public Schools
  • Private Schools
Elizabeth Scott Elementary
Public Elementary School
Grades PK-5
781 Students
Nearby
Property Identified
Enon Elementary
Public Elementary School
Grades PK-5
781 Students
Attendance Zone
Elizabeth Davis Middle
Public Middle School
Grades 6-8
1,337 Students
Attendance Zone
Hopewell High
Public High School
Grades 9-12
1,136 Students
Nearby
Thomas Dale High
Public High School
Grades 9-12
2,556 Students
Attendance Zone
Broadway Christian School
Private Elementary & Middle School
Grades K-9
18 Students
Nearby
West End Christian School
Private Elementary, Middle & High School
Grades PK-12
127 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Rivermont Apartments is near Richmond International, located 17.6 miles or 26 minutes away.

Commuter Rail Distance
Commuter Rail Distance
Petersburg Amtrak Station
Drive: 20 min 14.9 mi
Richmond Main Street Amtrak Station
Drive: 27 min 17.3 mi
Richmond Staples Mill Road Amtrak Station
Drive: 36 min 25.7 mi
Ashland Amtrak
Drive: 45 min 37.8 mi
Williamsburg Amtrak Station
Drive: 60 min 44.3 mi
Airports Distance
Airports Distance
Richmond International
Drive: 26 min 17.6 mi
Car-Dependent
6
Walk Score®
Out of 100
This area is considered a car-dependent area and most errands will require a car.
Minimal Transit
0
Transit Score®
Out of 100
Somewhat Bikeable
20
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Rivermont Apartments.

Shopping Centers Distance
Shopping Centers Distance
The Shoppes at River's Bend
Drive: 3 min 1.7 mi
River's Bend Shopping Center
Drive: 5 min 2.3 mi
River's Bend South
Drive: 5 min 2.5 mi
Rivermont Apartments has 3 shopping centers within 2.5 miles, which is about a 5-minute drive. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
R. Garland Dodd Park at Point of Rocks
Drive: 6 min 2.6 mi
Goyne Park
Drive: 15 min 8.6 mi
Harrowgate Park
Drive: 19 min 10.2 mi
Richmond National Battlefield Park
Drive: 19 min 11.7 mi
Presquile National Wildlife Refuge
Drive: 23 min 15.3 mi
Rivermont Apartments has 5 parks within 15.3 miles, including R. Garland Dodd Park at Point of Rocks, Harrowgate Park, and Goyne Park.
Hospitals Distance
Hospitals Distance
John Randolph Medical Center
Drive: 5 min 3.3 mi
Rivermont Apartments is 3.3 miles and a 5 minute drive from John Randolph Medical Center.
Military Bases Distance
Military Bases Distance
Fort Gregg-Adams Military Reservation Hopewell
Drive: 12 min 7.0 mi
Fort Gregg-Adams Military Reservation Bland
Drive: 11 min 8.3 mi
Fort Gregg-Adams Military Reservation Petersburg
Drive: 17 min 11.3 mi
Rivermont Apartments has 3 military bases within 11.3 miles, the nearest is Fort Gregg-Adams Military Reservation Hopewell which is 7.0 miles away and a 12 minute drive.
 
 

Property Ratings at Rivermont Apartments

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

4.3
Great
Out of 5

4.3 Blended Score

20 Renter Reviews

Share details of your own experience with this property

Sort By
 
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  • Most Helpful
  • Rating Low-High
  • Rating High-Low
  1. ...
  2. ...
11/1/23
Don't do it

If you're thinking about moving in here, don't. Communication is laughable. It's so bad that it really just feels like they enjoy making tenants' lives miserable. They post paper notices on tenant doors about mandatory maintenance less than 24 hours before entering the unit. They have done this for the past 2+ years of me living here, and probably long before, despite having everyone's phone, email, and mobile app registrations. Baffling. So if you value privacy or a routine uninterrupted, this is not the complex to choose.

Property Manager at Rivermont Apartments, Responded To This Review

We are genuinely sorry about any inconvenience you have experienced regarding our upkeep visits. We strive to provide regular services to ensure effective maintenance of our apartment homes, yet we will try to provide more warning to you in the future. In the meantime, you may speak directly with our team at rivermont@DonaldsonMgt.com or call 804-681-0712.

1/3/23
Great experience

My move in experience was extremely smooth. The staff met all of my needs and thus far I have no complaints . Jasmine in the office is phenomenal . I feel at home and comfortable .

Property Manager at Rivermont Apartments, Responded To This Review

Moving into a new home can be a daunting process, so it's wonderful to hear that Jazzmine and our team made it seamless. Thank you for the five stars and welcome! Let us know if you need anything at rivermont@donaldsonmgt.com or 804-681-0712.

11/30/22
Do not rent from these people

If you enjoy mysterious additions to your rent, phone calls and emails unanswered, maintenance requests that take constant badgering to get filled (if they are handled at all), and a general lack of services then enjoy this "luxury" apartment community. Otherwise, steer clear. This apartment complex has gone significantly downhill since it was purchased by the Donaldson Group whose only is too milk as much as they can from this property before dumping it in a few years. Do not be fooled by the cosmetic enhancements that were supposedly done. Ask anyone who has lived there for a few years (I lived there for 5) and they all agree that it is not worth it.

Property Manager at Rivermont Apartments, Responded To This Review

We are disappointed by your comments which certainly does not reflect our typical service standards. While we are glad you noticed the environment's enhancements, we are eager to learn from your feedback and improve the experience for our current and future residents. Thank you for letting us know and we wish you well in your new home. If you have any comments, please direct them to rivermont@donaldsonmgt.com.

10/27/22
Do not move here

I’m pretty sure the previous reviews are from actual tenants. Do not live here. Their trash compactor is constantly overflowing with garbage. The maintenance guy do not fix anything. There is no pest control. Mold! I can go on and on about this place. For the price of rent it is not worth it! The rooms are small and you will regret living here. Save your money and find another place.

Property Manager at Rivermont Apartments, Responded To This Review

Thank you for your review and for alerting us to some aspects of our community that need our attention. We regret any disappointment you have experienced and are eager to connect with you to address these issues. Please contact us at rivermont@donaldsonmgt.com at your earliest convenience.

7/29/22
Great community and management

Recently, I came in for a showing and the first thing I noticed was the grounds were beautiful. I viewed a townhome which was very nice and with plenty of space. The staff was professional and knowledgeable. Demetrius in particular was not only knowledgeable and professional, but he was funny as well. Ultimately, I chose another property because of its proximity to my place of employment (Shaved 25 minutes off my commute); however, I am a huge believer in writing reviews, so here we are. Great property, even greater management, distance was the deciding factor.

Property Manager at Rivermont Apartments, Responded To This Review

Thank you very much for sharing your glowing feedback about our community. Demetrius is known to provide an above-and-beyond experience and we will pass along your compliments to our grounds crew! While we are sorry we won't be seeing you around regularly, if your needs change, let us know!

7/26/22
Wow - I fell in love

With the property, and management. The location was perfect very convenient to the highways and shopping. The staff was very professional and quick to respond. I was relocated to Georgia shortly after my finding this property and was saddenend that I couldn't move in.

Property Manager at Rivermont Apartments, Responded To This Review

How nice of you to take the time to leave your 5-star feedback about your impressions of our community. We aim to provide a high level of service and lovely environment to call home. We wish you well in Georgia!

11/23/21
Great Experience

Office staff and maintenance are very friendly and are there to help as needed. Haven't had any problems.

Property Manager at Rivermont Apartments, Responded To This Review

Thank you for your wonderful review of our community. Our staff works diligently to deliver superior service and value for residents each day. It is gratifying to see how satisfied you are with our service! Thank you for your vote of confidence and if we can assist you in any way, please contact us at 804-681-0712 or rivermont@thedonaldsongroup.com.

7/16/21
Amenities Good Maintenance Horrible

We enjoy the amenities at the Rivermont Crossing Apartments. However, maintenance is a major irritant. On 28 June, we submitted a number of maintenance requests (as requested) using the Donaldson Group App. However, someone went in and closed ALL of them without any action. On 6 July, we re-opened 4 of the original work orders. Today (July 12, 2021), someone AGAIN went in and closed all of the maintenance requests, with no action. I have contacted the office staff FOUR times asking what they can do to expedite our biggest issue. So far crickets. In any world, this is unacceptable. Be wary if you are thinking of moving here. If (and when) our issues get addressed, I may update my rating.

Property Manager at Rivermont Apartments, Responded To This Review

We appreciate your detailed feedback about our community. We are glad to know you enjoy the amenities but regret your disappointment regarding responsiveness to maintenance requests. We train our staff members to provide the highest level of service, and your comments suggest there may be room for improvement. We also wish to address your feedback regarding the closing of maintenance requests. Please contact us at customerservice@thedonaldsongroup.com at your earliest convenience so we can work with you to resolve any remaining issues.

2/22/21
Noise Violation

Every night for the last month some alarm in the sprinkler room attached to my building rings consistently until someone comes to turn it off. The noise is loud and obnoxious. That means from 1am until 8 am i have to listen to this alarm consistently ring and no sleep. I have complained to the rental office 4 times and every night like clock work the alarm goes off. I am never given any details about why it has started going off every night just that someone will turn it off soon. Tonight I called the police and they got someone to turn the alarm off. The fire department said they do not think its the fire alarm. So what they heck keeps waking me up every night? Guess we will never know since this apartment complex does not care about their residents.

Property Manager at Rivermont Apartments, Responded To This Review

Thank you for taking the time to share your experience. We are so sorry to learn that an alarm issue has affected your satisfaction, and we would like to address your concerns with you directly. Please email us at Rivermont@donaldsonmgt.com when you have a moment. We appreciate the opportunity to improve your comfort and satisfaction with your home.

2/12/21
The Townhomes are great

Lived in the townhomes at Rivermont for 7 years moved out Jan 2021 active duty until retirement. Great location the staff i encountered were always professional, polite and very helpful. I did read all the horror stories/reviews about moving out so i was a little apprehensive about the ordeal but i must be honest my experience was nothing like i had read, it was quite the opposite. I had no issues and it was a very smooth and painless transition. I had to reach out to management after my move out date expired and once again nothing less then speedy helpful service. Every place has its's "cons" like the walls are slightly thin but after a short conversation with the neighbors we learned to respect each other space. I do know and understand everyone's experiences will differ but i have to say i had a great experience and i would definitely recommend the townhomes.

Property Manager at Rivermont Apartments, Responded To This Review

Your kind review means so much to us! Thank you for letting us know how happy you were in our community over the past seven years! It was an honor and a privilege to provide you with such desirable experiences, both during and after your time with us. Thank you so much for the fantastic review, and if you need us again in the future, please do not hesitate to contact us at 804-681-0712 or rivermont@thedonaldsongroup.com!

7/20/20
Maintenance is wonderful...office staff not so much

I like the townhomes, and I love maintenance. Mark is pleasant and completed my emergency call in an acceptable amount of time. The onsite office staff is questionable. They are pleasant to communicate with; however, they do not do things efficiently and are not held accountable. When they were asked to put in a maintenance order, they took the information by phone but maintenance never showed up. When the maintenance request was completed through the website, maintenance showed up. So, did the office staff ever tell maintenance about the request? If you want something done, go to maintenance (sad to say).

Property Manager at Rivermont Apartments, Responded To This Review

Thank you for the 5-star review! We are thrilled to know how happy you are with your home, and it is wonderful to hear that Mark has been so supportive. We regret to learn that you are not fully satisfied with our office staff. Your satisfaction is our priority, so we would like to improve. Please contact us at 804-681-0712 or rivermont@thedonaldsongroup.com to share details about your experience and discuss how we might better serve you. We appreciate you and your feedback.

3/4/20
Jesse, Mark and Staff

These two guys are excellent. Well informed and great at their jobs. They are a good team and and are prompt to all maintenance needs. Always with a smile on their faces...Jay, Lee, and Andy are great also. This has to be the best combo of folks assembled to work in a complex.The property always looks beautiful and the apartments are so clean at move in you could eat off the floor. Whoever cleans does an excellent job...signed a happy consumer.

Property Manager at Rivermont Apartments, Responded To This Review

We are delighted to know that the cleanliness and maintenance at Rivermont Station are exceeding your expectations! Our team is dedicated to your satisfaction and ready to assist with anything you may need to make your stay in our community more comfortable. Please let us know whenever we can help by contacting 804-681-0712 or rivermont@thedonaldsongroup.com. Thank you for the review!

2/12/18
Do Not Come Here

While this apartment may look pretty on the outside, it is horrible when you actually live here. Think of this apartment as a relationship. Beautiful on the outside and then when you are actually committed to this person and are actually in a relationship with this person, you realize that this was the biggest mistake you should've made. With Rivermont Apartments, there are so many hidden fees and hidden features that they do not tell you about in the beginning. They say there is trash removal, which is like any other apartment complex, but they try to make it seem as if they will literally come to your door and remove it. I believe there are only TWO huge dumpsters in this whole apartment complex. Therefore, you must either walk a far distance to throw our the trash or PUT THE TRASH IN YOUR CAR and drive it to the dumpster. That's a major flaw. Another one, for some reason, the water and electric bill shows a significant difference from previous apartments that we have lived in, yet, we've barely used it, so how is my bill higher than the usual. Third, PARKING SUCKS! You only get one parking space. And the parking spaces are so tiny - even if you park perfectly in the middle, you will still come out of your car and have to squeeze in between the other ones. The visitors barely have parking near the ACTUAL APARTMENT THEY ARE VISITING! IT's OUTRAGEOUS. They don't tell you all the charges up front either, they wait till last minute.

9/25/17
Terrible Experience - they will rip you off and never call you back.

Rivermont Townhomes were okay to live in, but dare you try to move out and not be charged for full carpet removal and a slew of other charges. Getting out of these townhomes is hellish - terrible experience. They rip you off, and then when you try to appeal or even ask question they will dodge your calls and NEVER, I mean NEVER call you back. I was charged ~$500 for carpet removal, but no one can tell me why I needed full carpet removal instead of just a cleaning. Mind you my husband and I are incredibly OCD so our home was spotless to include our carpet. We did not have new carpet when we moved into the home to begin with. Additionally, we were charged $50 for bulk removal (for our grill that we left behing). HOWEVER, our neighbors asked to have our grill, and they picked it up - so we know that Rivermont DID NOT dispose of it. Give me my $50 back, It's disgraceful, unprofessional, unsatisfactory, and I would never recommend them, ever! I will being using a lawyer next, just ridiculous - RETURN OUR CALLS - I moved out in June 2017.

2/23/17
Go Somewhere Else

Save yourself some trouble - DO NOT BECOME A RESIDENT AT THIS COMPLEX. I would not recommend this property to ANYONE for ANY REASON. If you have a pet, you will be charged a carpet replacement fee, REGARDLESS of whether they soiled the carpet or not. I know of many former residents who had this happen to them. The staff is extremely unprofessional, and are like used car salesmen how they nickel and dime residents upon departure from the complex. The staff also fail to put in work orders and it is not uncommon for them to wait a week to get back to a resident about a concern. There is constant staff turn over which prevents rapport from being built among staff and residents. Also, the grounds of this complex are NASTY. The 2 trash compactors are constantly overflowing causing residents to stack full trash bags along the wooden walkways, which soak in the trash liquid and become slippery and smell awful. The grounds of the complex are disgusting. There are many residents who do not pick up after their pets so anywhere you walk, you stand a very high chance of stepping in dog poo. The paint on the walls is the cheapest which could possibly be found so it becomes marked up very easily, which they will charge you for too. I also noticed county police officers responding to tenant issues multiple times during my stay in these apartments. BOTTOM LINE, DO NOT STAY HERE.

10/11/16
The towing has got to stop!!

I have lived here for over two years in the two bedroom apartment and have always had both my cars registered under my lease. The property only gives you one parking pass, which only allows one of your cars to be close to the building, however it doesn't matter whether you have the pass or not because they will STILL tow your car in the middle of the night. Also, don't buy an upper level apartment because it is literally like Halloween 24/7 walking towards your building. Spiders, webs, and many other huge bugs can be found everywhere, and when you ask them to power wash the hallways (since it's the least they could do with the money you spend each month to live there) the say they will and then never do. I am still currently waiting 6 months later. I can't wait to move!!

9/1/16
Greedy, nickel and dimers

Walked into an apartment with an overwhelming stench and bugs in the rug. Office not open for 2 days so I took care of both at own expense and time. Bottom line, I get thanked with a $700 carpet replacement fee and $230 lawyer fee although I tried to explain that it couldn't possibly be me and to look up info on previous tenants. As someone who would be rated a 10 as a stellar tenant who always paid on time and kept the place immaculate, this is how I get treated? Was a kick in the face after a $1800 fine for only giving them 30 days rather than 60 days move out notice.

4/4/16
Fees, fines and legal threats

My family and I moved into this apartment in the last week of a month and were so busy moving in that I forgot to pay the next month's rent on time. I was one day late paying my rent and they charged me $120 in late fees in addition to $30 in lawyer fees. In addition their lawyer sent me a nasty letter informing me that if I was late paying their $30 legal fee they would take legal action against me and I would have to pay $300 in legal fees and would be evicted. I have only lived in the apartment for ten days and they have ahakwn me down for $150 are already threatening to evict my family. I have never in my life been so poorly treated by a apartment management company and I have rented apartments all over the world. In additionthe walls are paper thin and I can hear with perfect clarity every time anyone in my building flushes the toilet. Also the staff doesn't show up for until 10am so forget about trying to get anything done like paying your rent before work.

12/12/14
The best!

This is the best place to live! I love it here! Ive been her for about 15months now. I have to move in feb because i just cant afford the three bedroom townhouse anymore. I love the staff and the grounds are simply beautiful! you just better have some money to afford this property. Its really expensive. If you can afford it then GO FOR IT!

9/26/13
Great Choice

I love it here at Rivermont.We are renting a townhome.Its spacious, very quiet. I never hear my neighbors. We have 3 kids, and they never hear us. I enjoy the fact also that its a mixed neighborhood. The maintenance team is always on top of things.You pay a lot but you get what you pay for.Schools are excellent.Office staff is always helpful and I'm glad we decided to go with Rivermont. I love it here.

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Rivermont Apartments has two to three bedrooms with rent ranges from $1,628/mo. to $2,693/mo.

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1530 River Tree Dr

Chester, VA 23836

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