River Oaks

I went with my son for a tour and I gave Randi a hard time lol questionnaire is what I became and she was honest with what she did not know . When we returned to the office she asked her property manager immediately ! If y’all don’t pay this girl the big bucks yet Please Start ! She did not get irritated and enjoyed me being a pain . Wow !!! The only reason my son will not lease at River Oaks is due no in unit washer and dryer I promise . Superb Job Randi and her boss as well I know it starts from the top !!

I walked in and was greeted by Randi. She was very pleasant and informative about the area and the unit. I just wish that there were washer and dryer units in each apartment.

They were so thorough and compassionate with helping me move in. Randi answered all my questions with all the kindness in the world.

Ms.Randi was phenomenal in helping me in my tour and she was very informative. I saw everything I needed and I’m excited to move in.

I currently live in River Oaks Apartments and I love to stay here clean and their staff is so helpful Nakeisha and Randi are alright with me ! Mike is so welcoming and always fixing my stuff .

I been here for a while and Nakeshia always help me with paying my rent and I'm thankful.

Nakeshia always takes the time and help me with my rent payments . Randi is a great addition to the team . Thank you

Great staff always welcoming ! Do work orders in a timely matter !

I just want to say how happy I am to live in such a peaceful place where I feel safe. The apartment manager Nikki and staff has been great!

River Oaks is beautiful with such a nice atmosphere and welcoming staff! I love the community and I feel very safe here as a resident! Also the manager Nikki is such the nicest apartment manager I’ve ever dealt with.

Staff is great , nice amenities , if you are looking for somewhere quiet and peaceful come here!

Beautiful community!!! Very well kept and always quiet. I love living here

I’ve had a generally positive experience living at River Oaks Apartments. The property is well-maintained, with nicely landscaped grounds and a quiet, residential atmosphere. The location is convenient, offering easy access to nearby shopping centers, restaurants, and major highways. Running errands is easy. The apartments themselves are spacious and updated, with modern appliances and ample storage. Maintenance requests are handled promptly, and the staff is courteous and professional. Nakeisha is always very kind and helpful. She always makes you feel right at Home I would definitely say River Oaks Apartments is a solid choice for anyone looking for a comfortable, well-managed community to call Home

!DO NOT WHATEVER YOU DO MOVE HERE! Make sure you note the fact that you need a 60 day notice to leave your lease. Not 30 like the state of Michigan says. We didn’t even live there for a month and we still had to pay for everything. When we turned in our keys they said we were good and didn’t owe anything else. Nothing showed in our rent portal that I checked for another month and a half after we turned the keys in we also attempted to call twice to make sure we didn’t owe anything. But they never answer their phones. Front desk staff was constantly on their personal phones whenever we went in person as well. 4 months later I get a letter from a collection agency stating we owed over a grand. Never received anything from River Oaks themselves stating we owed anything. Not in an email or mail box. But they did call us twice to ask if we were renewing our lease after we gave notice and they came to check out our apartment. Even in those phone calls they mentioned nothing. And then they are trying to charge us for fees from 2 months prior; and the kicker? I can’t get into the rent portal to get my past payments to show that I did pay the past months. Idiots all of them. Set clear and save your self the time and money. We didn’t even have a working dish washer for 6 months and there were literal holes in the wall near the windows and lastly the front door to the unit never locked. Not a great look

We've lived here for 3 years now, and will be moving soon due to job changes. The apartments are modest (some appliances are older, some sloppy baseboard and tile work in the kitchen and bathrooms) but are well maintained, and while we've lived here the windows and refrigerators have been updated throughout the entire complex. Maintenance has been excellent in their response times and considerate when entering our apartment. We had no issues with water leakage or insects. The grounds are well maintained as well. The apartment design overall is a little awkward to fully utilize. The cubby in the living room has the cable jack, but won't fit modern entertainment centers. There are few to no lighting fixtures in the common areas. The One Bedroom model has an irregularly shaped bedroom. However, these are minor concerns. The location is excellent. There's a corner grocery store and a gas station within walking distance (that's it), and downtown Dearborn and the Fairlane shopping mall are both a very short drive away. The complex sits on Ford Road, which is basically always noisy, so be aware if your living room or bedroom windows directly face the street. Also be aware that the police often idle in the complex's parking lots to set up speed traps. Our only major complaint was laundry. Each building has hookups for private machines, which we did not have, and the "laundry facilities" are 3 washers and 3 dryers attached to the lease office, which was a long walk away from us. Those machines service the entire complex, so they are very worn and are usually taken. There are a number of coin laundry places on Warren and Ford road, and we ended up utilizing them heavily. Overall, I would highly recommend this complex to students or families. It is not top of the line, but it is great for the price point!