ReNew Rock Creek

Rented site unseen, & was completely nervous despite the research I did on this area. Moved from a state over, so the move was long, exhausting & slow due to weather & a flat tire. Arrived to our new home, & cannot express our gratitude for it being clean, cozy, & move-in ready. Management and maintenance have been incredibly helpful & welcoming. Neighbors are quiet & keep to themselves mostly, while the mature landscaping dampens any obtuse noises from roads nearby, creating a peaceful haven for introverts. There are playgrounds on site, and many close by for small children, plenty of room for walking pets, & a community that feels safe enough to walk around even at night. I’m deeply impressed so far by my new home, & this neighborhood.

When I lease an apartment that's advertised as a 2 bedroom 2.5 bath. I expect it to have 2.5 bathrooms. Not three .5 baths and a janky tub. The place smelled like something died under the floor, and the management office has trouble doing even the simplest of task. Like giving me mailbox key, to my mailbox. Zero stars. Will not be staying past my lease. Will actively encourage everyone not to rent from this property.

Although Apt was not 100% ready for move in the customer service and response has been great! I appreciate the quick turn around in getting everything ready.

We have no on sight management or maintenance people. We sent a maintenance request 3 days ago about the washing machine making loud noises on the spin cycle. There has been no response. They offer 6 weeks free rent to new tenants, while raising existing rents! It's a national property management company so there is very little personal communication

Months for a maintenance request. Out of touch with community and residents. Implementations of ridiculous smaller none issue things when bigger issue still given no attention or care whatsoever. Rental rates are called competitive rates when they are extremely high. Way to much turn over with property management staff so no consistency. Who pays for the grass to be green in the summer, the residents which is absolutely silly. Utilities are not calculated, there is no meter whatsoever so rather than flat fees the equation is calculated in a non ethical manner. I express my concern and get no communication back whatsoever about any issues. The units are turned over with cheapest possible solutions (carpet, door handles, fixtures, plumbing) for max profit and issues become unresolved and unresponsive from any staff.

The community seems nice and quiet so far . The people seem to stay to themselves and not outside much . The common areas are clean and there are many dog cleanup stations throughout.

Terrible maintenance, now no maintenance. Everything needs fixed/replaced. Extremely poor communication all around. Not what we expected. Very unhappy.

Ha sido muy grato encontrar paz, me encanta mi casa y la luz que entra por las ventanas, disfruto de la naturaleza y disfruto de caminar a mi perrita por los alrededores, este sitio es precioso

Great experience and very nice staff! Move in process was super easy and quick and the apartment is very nice. All updated appliances and new carpet.

Super quite neighborhood and helpful staff! It’s a Diamond in the Portland Rough… Extremely happy we choose RenewRock Creek. It has been a smooth transition for our family.

This is a quite and peaceful neighborhood. So far I enjoy my neighbors and have had no problems. The move in process was quick and streamlined. Renew seems very organized. I appreciate Kathaleens support through the process. We have only been here a month but so far any concerns have been promptly dealt with. My only negative comment thus far is that prices are very high. I of course knew this and chose to live here anyway as it is a much safer, cleaner and more peaceful environment for my children.

Office staff helped create a welcoming environment , communication was great with move-in. I have been presently surprised I have had horrible experiences in the past

We just moved in, and we couldn’t be happier! Kathy has been an amazing help throughout the process. We are thankful for her time, support, and promptness.

Neighborhood is quiet and everyone is really nice! The first month of rent was also free! Very pet friendly with sidewalks everywhere, and it's next to a soccer field.

These places are not worth what they are trying to charge. Save your money and go live somewhere where they actually value you as a resident. Expect a paper on your door every other day with some kind of "upgrade" to the property. It is so sad what this company is doing to our area :( The landscaping looks terrible now.

I have lived here for over twenty years and it has been nice. This new company doesn't seem to care about keeping it look nice as they have done exactly zero yard maintenance in 4 months. I have never seen the grass and landscaping as bad as it is now 12 -18 inches tall. This renew is actually trash.