Park Place Baton Rouge Apartments

As an unproblematic resident at Park Place, I am deeply disappointed with the deceptive communication measures employed by the management during my move-out process. Throughout my stay, I took great care of the residence, and as mentioned in their own email, there were zero damages upon my departure, except for a disposable parking sticker not being returned. However, after moving out, I was shocked to discover that Park Place had concealed several niche move-out forms, which ultimately led to them charging me outrageous move-out fees. These forms were NOT included in 1. their typical email correspondence route 2. The Messages and Alerts tab of the Residence Portal (where similar pieces of information were contained) and 3. The Move out Checklist Guideline shared with Residents but instead was concealed as an "Addenda" without notifying residents otherwise.The lack of transparency and honesty in their communication is concerning, as it seems they intentionally hid these forms to levy additional charges on unsuspecting students as a way of collecting extra income. As a responsible resident, I believe in adhering to rules and regulations, but it is disheartening to experience such deceptive practices from a reputed establishment like Park Place. The experience has left a bitter taste, overshadowing an otherwise pleasant stay.

I have lived here only 9 months and have had a hole in my bathroom wall for 5 of them. I have repeatedly requested the hole (that maintenance) cut to be repaired. There has been a leak in the ceiling of a different area that occurred the 2nd week still grows mold because no one can fix it. When maintenance does come in they use the toilet, leave muddy boot prints, construction materials and trash. Additionally, all the lights will be left on and the door unlocked. There is no point talking to a manager because they have to hire a new one each month. If you ask any employee to call you back with a maintenance update they "forget." The courtyard light is so bright and on 24/7 that I had to put cardboard on my window and use 2 layers of curtains in order for SOME darkness at night. The walls are so thin I can hear my roommate sneeze. At least one of the fingerprint doors is broken and unlocked at all times. For 2 months all 3 exits were unlocked. The gate in the garage is so finicky that when the gate isn't broken it probably won't read your tag. The security team that comes only disrupts the residents by playing in the hallway or turning the TV in the study area up to max volume. Finally, all the amenities (golf room, movie theater, pool, gym) are either broken, in disarray or you aren't allowed to use. 90% of the people who use these things don't even live in the building, but come in because the doors are unlocked. I have paid an outrageous amount of money for pure misery.