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Texas Bexar County San Antonio Crownhill Park Palatia Apartment Homes

Palatia Apartment Homes

10362 Sahara St, San Antonio, TX 78216

2.6 (19 reviews)

Property Rating

2.6
OK
Out of 5

2.6 Blended Score

See all 19 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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  • Monthly Rent

    $575 - $1,010

  • Bedrooms

    Studio - 2 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    396 - 1,193 sq ft

Palatia Apartment Homes
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Move-in Special

Get 1 Month FREE When You Sign a 12 Month Lease!

Pricing & Floor Plans

filter results by bedrooms
Cost Calculator: Estimate your monthly and one-time fees.
E1 $575 – $620 Available Now
Studio 1 Bath 396 Sq Ft $575 Deposit
E2 $625 – $650
Studio 1 Bath 430 Sq Ft $625 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit D11
    price $625
    square feet 430
    availibility Now
  • Unit L21
    price $650
    square feet 430
    availibility Now
E3 $650
Studio 1 Bath 550 Sq Ft $650 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit A22
    price $650
    square feet 550
    availibility Now
  • Unit A16
    price $650
    square feet 550
    availibility Now
A1 $675 – $720
1 Bed 1 Bath 515 Sq Ft $675 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3406
    price $695
    square feet 515
    availibility Now
A2 $750
1 Bed 1 Bath 650 Sq Ft $750 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit B23
    price $750
    square feet 650
    availibility Now
  • Unit J11
    price $750
    square feet 650
    availibility Now
  • Unit B24
    price $750
    square feet 650
    availibility Now
A4 $750 – $835
1 Bed 1 Bath 669 Sq Ft $750 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4103
    price $815
    square feet 669
    availibility Now
  • Unit 4109
    price $815
    square feet 669
    availibility Now
  • Unit 4106
    price $815
    square feet 669
    availibility Now
A3 $750 – $850
1 Bed 1 Bath 665 Sq Ft $750 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2208
    price $770
    square feet 665
    availibility Now
A5 $775 – $860 Available Now
1 Bed 1 Bath 782 Sq Ft $775 Deposit
A6 $895 – $1,010
1 Bed 1 Bath 925 Sq Ft $875 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0306
    price $1,010
    square feet 925
    availibility Now
  • Unit 0304
    price $1,010
    square feet 925
    availibility Now
  • Unit 0301
    price $895
    square feet 925
    availibility Aug 14
B2 $850 – $870
2 Beds 2 Baths 806 Sq Ft $850 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1502
    price $850
    square feet 806
    availibility Now
  • Unit 3207
    price $870
    square feet 806
    availibility Now
  • Unit 1501
    price $870
    square feet 806
    availibility Now
B1 $850 – $975 Available Now
2 Beds 1 Bath 730 Sq Ft $850 Deposit
B3 $900 – $945
2 Beds 2 Baths 860 Sq Ft $900 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit P11
    price $900
    square feet 860
    availibility Now
  • Unit P12
    price $900
    square feet 860
    availibility Now
  • Unit P21
    price $900
    square feet 860
    availibility Now
  • Unit P23
    price $900
    square feet 860
    availibility Now
  • Unit P22
    price $945
    square feet 860
    availibility Now

B4 $910 – $1,010
2 Beds 2 Baths 993 Sq Ft $910 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0504
    price $910
    square feet 993
    availibility Now
  • Unit 0508
    price $930
    square feet 993
    availibility Now
  • Unit 2807
    price $930
    square feet 993
    availibility Now
  • Unit 1221
    price $1,010
    square feet 993
    availibility Now
  • Unit 1223
    price $1,010
    square feet 993
    availibility Now

B5 $1,000
2 Beds 2 Baths 1,193 Sq Ft $1,000 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0405
    price $1,000
    square feet 1,193
    availibility Now
  • Unit 2703
    price $1,000
    square feet 1,193
    availibility Sep 20
E1 $575 – $620 Available Now
Studio 1 Bath 396 Sq Ft $575 Deposit
E2 $625 – $650
Studio 1 Bath 430 Sq Ft $625 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit D11
    price $625
    square feet 430
    availibility Now
  • Unit L21
    price $650
    square feet 430
    availibility Now
E3 $650
Studio 1 Bath 550 Sq Ft $650 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit A22
    price $650
    square feet 550
    availibility Now
  • Unit A16
    price $650
    square feet 550
    availibility Now
A1 $675 – $720
1 Bed 1 Bath 515 Sq Ft $675 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3406
    price $695
    square feet 515
    availibility Now
A2 $750
1 Bed 1 Bath 650 Sq Ft $750 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit B23
    price $750
    square feet 650
    availibility Now
  • Unit J11
    price $750
    square feet 650
    availibility Now
  • Unit B24
    price $750
    square feet 650
    availibility Now
A4 $750 – $835
1 Bed 1 Bath 669 Sq Ft $750 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4103
    price $815
    square feet 669
    availibility Now
  • Unit 4109
    price $815
    square feet 669
    availibility Now
  • Unit 4106
    price $815
    square feet 669
    availibility Now
A3 $750 – $850
1 Bed 1 Bath 665 Sq Ft $750 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2208
    price $770
    square feet 665
    availibility Now
A5 $775 – $860 Available Now
1 Bed 1 Bath 782 Sq Ft $775 Deposit
A6 $895 – $1,010
1 Bed 1 Bath 925 Sq Ft $875 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0306
    price $1,010
    square feet 925
    availibility Now
  • Unit 0304
    price $1,010
    square feet 925
    availibility Now
  • Unit 0301
    price $895
    square feet 925
    availibility Aug 14
B2 $850 – $870
2 Beds 2 Baths 806 Sq Ft $850 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1502
    price $850
    square feet 806
    availibility Now
  • Unit 3207
    price $870
    square feet 806
    availibility Now
  • Unit 1501
    price $870
    square feet 806
    availibility Now
B1 $850 – $975 Available Now
2 Beds 1 Bath 730 Sq Ft $850 Deposit
B3 $900 – $945
2 Beds 2 Baths 860 Sq Ft $900 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit P11
    price $900
    square feet 860
    availibility Now
  • Unit P12
    price $900
    square feet 860
    availibility Now
  • Unit P21
    price $900
    square feet 860
    availibility Now
  • Unit P23
    price $900
    square feet 860
    availibility Now
  • Unit P22
    price $945
    square feet 860
    availibility Now

B4 $910 – $1,010
2 Beds 2 Baths 993 Sq Ft $910 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0504
    price $910
    square feet 993
    availibility Now
  • Unit 0508
    price $930
    square feet 993
    availibility Now
  • Unit 2807
    price $930
    square feet 993
    availibility Now
  • Unit 1221
    price $1,010
    square feet 993
    availibility Now
  • Unit 1223
    price $1,010
    square feet 993
    availibility Now

B5 $1,000
2 Beds 2 Baths 1,193 Sq Ft $1,000 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0405
    price $1,000
    square feet 1,193
    availibility Now
  • Unit 2703
    price $1,000
    square feet 1,193
    availibility Sep 20
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.

  • Monthly Utilities & Services
  • Pest Control
    $5
  • Technology Fee
    $65
  • One-Time Move-In Fees
  • Administrative Fee
    $150
  • Application Fee
    $50
  • Dogs Allowed
  • Monthly pet rent
    $50
  • One time Fee
    $700
  • Pet Limit
    2
  • Comments:
    A maximum of 2 pets are allowed per home. One-Time Pet Fee: $350 Monthly Pet Rent: $25/pet/month
  • Cats Allowed
  • Monthly pet rent
    $50
  • One time Fee
    $700
  • Pet Limit
    2
  • Comments:
    A maximum of 2 pets are allowed per home. One-Time Pet Fee: $350 Monthly Pet Rent: $25/pet/month
  • Birds Allowed
  • Monthly pet rent
    $50
  • One time Fee
    $700
  • Pet Limit
    2
  • Comments:
    A maximum of 2 pets are allowed per home. One-Time Pet Fee: $350 Monthly Pet Rent: $25/pet/month
  • Fish Allowed
  • Monthly pet rent
    $50
  • One time Fee
    $700
  • Pet Limit
    2
  • Comments:
    A maximum of 2 pets are allowed per home. One-Time Pet Fee: $350 Monthly Pet Rent: $25/pet/month

  • Additional Services
  • Renter's Insurance
    $20/mo

Details

Lease Options

  • 3 - 16 Month Leases

Property Information

  • Built in 1968
  • 678 units/3 stories

Matterport 3D Tours

2BR, 2BA - 806SF
1/7

About Palatia Apartment Homes

Discover the perfect blend of comfort and convenience at Palatia Apartment Homes, located at 10362 Sahara St in San Antonio, TX. Situated in the vibrant Crownhill Park neighborhood, our community offers easy access to Loop 410, Highway 281, and San Antonio International Airport, making commuting and travel a breeze. Enjoy proximity to premier shopping, dining, and entertainment destinations like North Star Mall, McNay Art Museum, and the iconic San Antonio Riverwalk.

Palatia Apartment Homes is an apartment community located in Bexar County and the 78216 ZIP Code. This area is served by the North East Independent attendance zone.

Unique Features

  • Pet Friendly
  • Professional Management
  • Spacious Floor Plans
  • Accepts Electronic Payments
  • Easy Access to Shopping
  • Manicured Landscaping
  • Public Parks Nearby

Contact

View Property Website
Language: English
Open 8:30am - 6pm Today
  • Monday - Friday, 8:30am - 6pm
  • Saturday & Sunday, Closed
Property Management Company Logo

Community Amenities

  • Maintenance on site
  • Public Transportation

Apartment Features

  • High Speed Internet Access
  • Smoke Free
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Maintenance on site
  • Public Transportation
  • Pet Friendly
  • Professional Management
  • Spacious Floor Plans
  • Accepts Electronic Payments
  • Easy Access to Shopping
  • Manicured Landscaping
  • Public Parks Nearby
  • High Speed Internet Access
  • Smoke Free
Expenses
Recurring
Bird Rent $50
Cat Rent $50
Dog Rent $50
Fish Rent $50
One-Time
Bird Fee $350 - $700
Cat Fee $350 - $700
Dog Fee $350 - $700
Fish Fee $350 - $700
Office Hours
Monday 8:30am - 6pm
Tuesday 8:30am - 6pm
Wednesday 8:30am - 6pm
Thursday 8:30am - 6pm
Friday 8:30am - 6pm
Saturday Closed
Sunday Closed
877-691-2054
Neighborhood

Crownhill Park is a small neighborhood and commercial hub about 10 miles north of Downtown San Antonio. Crownhill Park has plenty of amenities, so residents can enjoy themselves while staying close to home. The eastern portion of the neighborhood is dominated by rentals while the western and southern ends feature shopping, dining, and entertainment options. Locally owned places like Fitzgerald's Bar and Diversions Game Room (an old-school arcade), Alamo Drafthouse Cinema, and North Star Mall provide residents with several options for entertainment.

Its proximity to Loop 410 makes Crownhill Park a great choice for commuters, as they can easily drive to other parts of San Antonio. Frequent travelers also enjoy living here, as the neighborhood sits a short two-mile drive away from San Antonio International Airport. Rentals in Crownhill Park are moderately priced but there are some more upscale options as well.

Learn more about living in Crownhill Park 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Univ. of the Incarnate Word
Drive: 11 min 6.0 mi
San Antonio College
Drive: 11 min 6.2 mi
Trinity University
Drive: 12 min 6.6 mi
UT Health San Antonio
Drive: 13 min 7.2 mi
Palatia Apartment Homes is within 12 minutes or 6.6 miles from Trinity University. It is also near Univ. of the Incarnate Word and San Antonio College.
Schools
  • Public Schools
  • Private Schools
Ridgeview Elementary School
Public Elementary School
Grades PK-5
541 Students
Attendance Zone
Nimitz Middle
Public Middle School
Grades 6-8
1,071 Students
Attendance Zone
Legacy of Educational Excellence High School
Public High School
Grades 9-12
2,390 Students
Attendance Zone
Holy Spirit Catholic School
Private Elementary & Middle School
Grades PK-8
421 Students
Nearby
River City Christian School
Private Elementary, Middle & High School
Grades 1-12
63 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Palatia Apartment Homes is near San Antonio International, located 1.4 miles or 3 minutes away.

Commuter Rail Distance
Commuter Rail Distance
San Antonio Amtrak Station
Drive: 13 min 9.3 mi
Airports Distance
Airports Distance
San Antonio International
Drive: 3 min 1.4 mi
Somewhat Walkable
51
Walk Score®
Out of 100
You might be able to get out and walk when living in this area. Some errands can be accomplished on foot, but for others you’ll need a car.
Some Transit
41
Transit Score®
Out of 100
You'll likely want a car when living in this area since it has few transit options.
Somewhat Bikeable
44
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Palatia Apartment Homes.

Shopping Centers Distance
Shopping Centers Distance
Ramsey Plaza
Walk: 2 min 0.2 mi
San Pedro Village
Walk: 4 min 0.2 mi
La Plaza Del Norte
Walk: 11 min 0.6 mi
Palatia Apartment Homes has 3 shopping centers within 0.6 mile, which is about a 11-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Walker Ranch Historic Landmark
Walk: 19 min 1.0 mi
Phil Hardberger Park
Drive: 7 min 3.2 mi
Olmos Basin Park
Drive: 9 min 4.7 mi
McAllister Park
Drive: 14 min 5.3 mi
Longhorn & Western Railroad
Drive: 9 min 5.5 mi
Palatia Apartment Homes has 5 parks within 5.5 miles, including Walker Ranch Historic Landmark, Phil Hardberger Park, and Olmos Basin Park.
Hospitals Distance
Hospitals Distance
Baptist Emergency Hospital
Drive: 7 min 4.5 mi
Methodist Hospital
Drive: 12 min 6.8 mi
University Health System
Drive: 13 min 7.2 mi
Palatia Apartment Homes has 3 hospitals within 7.2 miles, the nearest is Baptist Emergency Hospital which is 4.5 miles away and a 7 minute drive.
Military Bases Distance
Military Bases Distance
Fort Sam Houston
Drive: 16 min 8.0 mi
Martindale Army Airfield
Drive: 22 min 15.3 mi
Palatia Apartment Homes is 8.0 miles from Fort Sam Houston, and is convenient to other military bases, including Martindale Army Airfield.
 
 

Property Ratings at Palatia Apartment Homes

How Is This Rating Determined? How Is This Rating Determined? Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.
2.6
OK
Out of 5

2.6 Blended Score

19 Renter Reviews

Share details of your own experience with this property

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  1. ...
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4/10/25
0 estrellas

Es una porquería no se muden aquí tengo hoy 15 días que me mudé con una bebé recién nacida y e puesto más de 10 quejas y no han venido a solucionarme desde que me moví no a servido la nevera nunca se me dañaron más de 20 libras de carne y pollo no puedo refrigerar leche materna de mi bebé porque la nevera no sirve el aire acondicionado no funciona no sale agua caliente en ningunas de las llaves, nos hemos tenido que bañar con tobos porque la regadera no funciona no sale el agua nunca el diswuasher no funciona hay una bote en la llave de la tina que nunca deja de botar agua

4/1/25
Arrendataria

Desde el día 1 que me mudé he luchado con daños varios. He sido condescendiente y no he hecho bulla de las arbitrariedades que se cometen hasta ahora que tocaron una fibra muy sensible al ser discriminada y humillada cuando una funcionaría con risa de burla intenta sacarme de la oficina con amenazas de llamar a ICE porque voy a reportar dos situaciones delicadas en la vivienda. Pongo una estrella porque no hay opción de poner 0 estrella.

12/13/24
Kristal was so much help

I personally think the lady I worked with named Kristal is very friendly and kind and will go the extra mile for you. she helped me and I think more apartments need people like her. If y'all are thinking about moving here, look for Kristal!

6/9/23
Do not move here

Only reason I signed for another 12 month lease is because im on a waiting list for something better. This is by far the worse apartments I have lived at & it is so embarrassing to even invite family & friends because of how badly infested it is. I have not seen one pest control since I been here & I myself have made the request for my apartment & they never showed up! The A/c never works. they take at least 2 months to get somebody to go & only give you excuses of why they cant fix it "yet". Only times they actually fixed mine was because I reported them to the city. This is frustrating because my light bill went up due to needing my fans on to have some type pf air! These hot night have us restless! Me and all my neighbors are unhappy about how bad there management and maintenance is. I feel so bad for those who are looking to move in here.

3/6/23
Don’t live here

Management is bad and place is infested with roaches.

9/29/22
Don't move here.

- 1st year I moved in, roof caved in due to a leak never being fixed. - Constant change of management, no one at the office sticks around that long. This has caused a lot of false promises & other issues. Some of the staff can be a little rude but honestly a lot of them don't know how bad the property is. - Constant water/gas outages. There hasn't been a month where my water or gas wasn't out. I promised I'm paying the bill. Water is also unsafe to drink even with filters. - Maintenance takes a while. This is probably due to all the issues the complex has. - The last two years I lived here they have not fixed the mailboxes or the laundry facilities. Don't move here.

8/10/22
Administración pésima y feo lugar

Incluso cuando ya no vives ahí sigues teniendo problemas hace 3 meses ya no vivo ahí y aún me están cobrando cuando yo envié mi carta de desalojo a tiempo, y reclamas y llamas y nadie sabe nada y no pueden ayudarte.

7/22/21
Only redeeming quality is price for location

I've lived here for quite a few years, back before it was known as Wood Hollow. Management has always been what's held this place back. I've never felt like a resident, more like a burden that occupies one of their living spaces. I've had my ceiling cave in from flooding, bed bug, and cockroach infestations, numerous AC issues spanning weeks to get fixed, and neighbors so noisy the cops have had to be called to stop domestic violence. Everything can take weeks to even get addressed. I've had to endure 95F heat inside my apartment while waiting a week for management to decide to fix my AC. I've thought about contacting an outside agency to fix it and I would love the idea of billing the apartments for it but know it'd take legal action to do so. This isn't just me, my neighbor has had similar experiences as well. Like I said, the price and location are the only redeeming qualities about this place. It just sucks being stuck here and not having any options.

4/29/21
I hate it here.

I hate it here lol. I’ve put in so many work orders for my a/c and nobody had came. So basically my 2yr old and I are in the heat by the time we’re home during the week and when we’re home on the weekend. I don’t even feel safe here

3/2/21
Its ok but beware

Be careful of this apartment. I stayed here for a whole year and people who come here are not happy when they are in the apartments for awhile. The apartment has hot water issues and air conditioning issues, after staying here for so long I realized they have about 600 units and not too many maintenance workers also outside contracts. I seen so many people come and go from here, Some residents has bad bug problems with roaches and also they have a hard time keeping staff workers. Honestly I believe this place is just a big cash crop to take your money but they don't fall through with their word when it comes to repairs. Lets just say this place is extremely unorganized! If you are desperate of a temporary place this is perfect for the time being

11/23/20
The worst place I've ever lived

Horrible staff, they do not care about their tenants at all. I've an A/C problem, refrigerator not working, some of Power oulet sockets are not working ,weeks already and they still haven't done any thing about it. Do not move in it is bad apartment and worst staff at all.

7/16/20
IT'S HORRIBLE I LIVED HERE

The water comes out cold when bathing, the air is not working, apart from the cockroaches if I could I would give less 5

7/10/20
DO NOT LIVE HERE!!!! AVOID AT ALL COST!!!!!

Horrible staff, they do not care about their tenants at all. I've had an A/C down for 3 weeks already and they still haven't done a thing about it. I've contacted corporate in regards to this issue but they are just as useless as the staff.

7/10/20
Don’t move in

The staff doesn’t care at all. I haven’t had good experience since the moment i moved in. My ac has not been working for the longest. I’ve reported It online and through phone multiple times and I haven’t received a response back. It’s really annoying. If you want a place where you can call home don’t even bother coming here.

12/4/19
The worst place I've ever lived.

Roaches everywhere, bullet holes in my door, tub was falling apart,dirtiest rug I've ever seen, mold in my vents, many more issues. Move here if you're desperate.

10/31/19
Who cares about remodeled units when the management is still horrible

This property goes thru management faster then a person changes their underwear, literally. They employ thrives, i know this from experience cuz i had things taken from my Unit by the employees, and then they lied about taken it and did nothing about my complaint over it. I was left with my bedroom window broken out completely for over a month, and it had actually snowed outside and stayed on the ground for a few days. I put in maintenance requests and got absolutely no response. They didn’t even offer to board it up for me. They leased my unit out and new tenants were attempting to enter my unit before my lease was even up then they claim i lived in the unit for the month after my lease, after the day the new tenants were trying to get into my unit.. i have it on video. This place is the absolute worst place I’ve ever lived at. I moved in previous to the new company taking over and before remodeling. In just the first month of the new owners, the office went thru 4 managers in 3 weeks. Don’t be fooled by the “remolded” units, they might look fancy while they’re still new, but it doesn’t do much when the management is horrible still with unorganized, unfriendly liars and thieves for employees with the highest turnover..

9/6/19
Worst Apartments, Don’t Move

WORST APARTMENT, WORST CUSTOMER SERVICE, ROACHES, BUGS. I wish I can give them zero stars, that’s what they deserve. Worst customer service, always treat people in a condescending manner, never allowed you to speak, because they interrupt every time you try to say something, rude and liars, yes liars. Apartments are full of roaches and bugs, never seems to get better, even if pest control comes every other week. Their apartment upgrades are: a new fridge and stove (ok, this only thing that is not bad), but they still have the same kitchen and bathroom counters from when they originally build it, they just changed the counter top and the faucet to “make it look pretty”, but still smells like old mold, dust and have a bunch of white coat of paint to hide the dirt, mold, roaches poop. They need new personnel or some type of training how to be a better customer service personnel. News Flash!!!! Personnel of Casa del Encanto, be more courteous because the tenants pays for your salary, no tenants equals no salary, and make sure if you promise something do it.

6/29/19
Staff almost got these hands

The staff are very rude, condescending and they lied and said that I was approved, then when I paid to cut my electric service they "found" things and denied me and was rude tell me

5/6/19
absolutely horrible

first time moving expecting a great experience but had the absolute worst experience. a/c went out every other day especially in the summer when I needed it most. had a roach infestation and it took a week for anybody to come out. bathroom sink would clog and for that it took months to fix. the worst part of all is they started doing construction in the apartment next to mine so all the fumes, bugs and dust came into my apartment. do not move into these apartments.

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Palatia Apartment Homes Photos

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  • 2BR, 2BA - 806SF

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Palatia Apartment Homes has studios to two bedrooms with rent ranges from $575/mo. to $1,010/mo.

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Palatia Apartment Homes is in Crownhill Park in the city of San Antonio. Here you’ll find three shopping centers within 0.6 mile of the property. Five parks are within 5.5 miles, including Walker Ranch Historic Landmark, Phil Hardberger Park, and Olmos Basin Park.

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10362 Sahara St

San Antonio, TX 78216

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