Newport Lake

I've lived in Newport Lake for more than six years; it was fantastic at first, but not so much now days. I never complain and I'm a quiet person , but I have a limit when I see roaches! In November, I began to notice roaches. Since then, I've used foggers twice and the exterminator has sprayed twice. Now that January has arrived, I've observed more than six in a 24-hour period. The leasing manager seemed to be unavailable whenever I went to the leasing office to voice my concerns. In the end, I had to email her to voice my concerns. Every time I had a complaint, the leasing office made it sound like I was to blame, even though I know that's untrue given how long I've been living here. Because the exterminator failed to locate live activity, the leasing management refused to let me out of my lease without charging me termination costs even though the issue hasn’t been resolved. I even tried to escalate the situation to corporate and I had no luck reaching them. My worry of things getting worse has forced me to spend more money than I technically have to break a lease.

When I moved in in May 2021, I could actually afford to live here. This place will increase the rent every year like clockwork. They will make sure you cannot afford to live here by your second year. I’ve been here for three years. I have never seen them upgrade anything but my rent has constantly went up every year. They don’t even upgrade or replace these early 2000’s appliances in the apartment.

After living here for some time now I can say without a doubt. The manager is condescending, disrespectful, and unlawful. She will have your car towed without proper signs up. In this place the quality of life doesn't matter. During my stay a car got shot up and still they raised the rent. If you have a problem they will blow it off or tell you to go fix it yourself. They won't give you the number to the corporate office. When you do find the number the corporate office will screen your calls. This is a TERRIBLE PLACE TO LIVE!

On August 7th my washing machine stopped working. As of August 31st it is still down and the office refuses to fix it saying they are only doing emergency work. Well apparently the empty apartment below me needing to be renovated qualifies as an emergency. No compensation for not having a washer either. I would not recommend this place unless your only other option is being homless. Whats worse is the management company for the place doesn't return calls or answer their phone.

During my nearly 2 yrs. of residency, I witnessed a car being shot up in the parking lot, Big Dogs of all breeds and sizes, Youth Gangs and attempted break ins, the unstocked lake is Dead. No fish, just turtles and frogs. Disrespectful neighbors that are very noisey, they blast loud music ,slam unit doors, fight each other, the smell of urine and marijuana in the hallways and coming from the units. Inept and unprofessional management who only care about the rent and not the residents. Also, l was charged for made up unit damages, due to moving out early by ALLIE. If you value your life and your families safety Please don't move in

The staff here at Newport lakes are awesome ,friendly,immediately responds to all and any request. Maintenance staff always professional and yes even after hours and weekends and holidays when and emergency or something even something simple to fix. There on it immediately..I will surely miss the all staff here. Valerie has been super awesome also.

I have the pleasure of living in the 1,2 and 3 bedrooms here. They are huge.. the staff are all super friendly from the Rental office ladies to the housekeeping and maintenance team. & the lake is just an added bonus. My family loves coming over so we can cook out there when the weather is nice. The pool is clean and spacious. I don’t plan on leaving anytime soon.

I have lived here almost two years and I LOVE it. The office staff is so friendly and helpful. Maintenance people come in timely manner and leave no mess. Great lay out and nice apartments. I love it here and I would recommend it to anyone.

My Father and Sister lived here for many years. They enjoyed their nice apartment and They would often state how nice the staff was at Newport Lake. I would recommend this apartment to anyone, its a great neighbor to call home.

We love walking our dog around the lake at Newport Lake Apartments. We have lived here for 2years and love everything about the apartment. The Office and Maint.staff are very friendly.

We have lived here for 6 months and WOW what a great apartment complex! I love having hardwood floors and washer & Dryer. The complex is very quiet and friendly. The staff are amazing!

I am enjoying my new place. I have plenty of storage space the master bedroom has a walk in closet and a separate closet as well. What I love the most are the hardwood floors. Therefore I don't have to worry about any stains or vacumming.