Copper and Quarry Village

Trying to move in with a family member who goes to jhu. Throughout the entire process the agent has shown poor communication skills, from not getting back to us when she said so. Being unable to answer any of our questions for pricing. Maybe an hour passed by after her sending us the ingo on the apartment she showed us, it was unavailable. And on top of that she made us fill out an application even after saying my family member was on financial aid for school and the school would be paying, and the leasing agent didnt know how that would work. We waited 4 days for her to get back to us after applying. And then she told us that we needed a cosigner who made 4x the rent amount, almost 7000 dollars a month, despite both of us having 730+ credit scores and being able to afford the rent. I dont know how the actual place is living there, but just from this experience applying, im extraodinarily dissatisfied. Dont waste your time.

There was a shooting. Our neighbors have called the cops on us and threatened physical violence. Witnessed multiple incidents of domestic violence. The trash is a problem. The trash valet does not follow their schedule. Residents will throw their trash where ever. Overall, the price is not worth your health and safety.

I start with the positives: (1) Bonnie Ridge apartments are located in a beautiful, family-oriented, and relatively quite neighborhood (2) Floor plans are nice and comfortable (3) Ample outdoor parking space is available (4) A nice fitness trail and a dog park are at arm's reach Now, my reasons for giving it a 1 star: (1) The property is infested with rodents and the apartments are old. So, it is guaranteed to find rats or their droppings in your apartment every now and then (2) The maintenance office is excruciating slow and simply does not care about your comfort. Waiting for a moth to get your heater repaired in the 50-60 degree temperature or waiting 2 weeks to get your sink unclogged are frequent occurrences (3) The property management is incompetent in even the smallest tasks such as waste management or keeping the property clean (4) The gym has no air conditioning, broken equipment, and dead rats and bugs (5) Despite requiring pet fee, waste bags are seldom provided and the dog park is in poor condition (6) The entire property has only 1 entrance (despite having hundreds of units), which poses a serious safety concern in cases of emergency. I hope this review helps you make an informed decision about living at the Bonnie Ridge Apartments

I give 0 stars. They don’t even get one from me with how I feel about being here right now but I had to give a start just to post. I was actually excited to live meet my job and I thought it was a great area and community commuting from downtown but now I just wish I should’ve stayed. I was told that the apartment I signed the lease for was going to be exactly how I seen it in photos for the newly renovated unit, that was a lie. The whole walkthrough, it was not giving renovated. & I have had problems up to this very day with everything in the apartment. It started with the trash, people simply putting their mess in my can and attracting maggots. The dishwasher and sink got clogged and was clogged for a week because maintenance took their time on coming through after I been only living there one week! My kitchen light fell and started to hang by one nail! My bathroom is filthy especially around the toilet, so disgusting, my patio and window screens were torn and ripped through. They say there aren’t any bugs and there are many! The carpet was not put down right or replaced. I vacuumed my carpet and it was so dusty and all it collected was dirt. Now I have a bad furnace because I was told by the fire department since I smelled something toxic in my apartment and couldn’t even breathe properly , come to find out my filter hasn’t been changed in about 2-3 years and the furnace is not even working and shouldn’t be on because of the unhealthy air that’s circulating in my home which to why I was feeling sick and had a respiratory infection. Last two nights been extremely hard to sleep let alone there’s NO HEAT because of the furnace not even working and the filter, so I’ve been freezing 2 weeks now with no heat but want rent utilities and bge paid for, this is insane! & I have NEVER experienced such issues with a complex ever I’m my years of renting. The only complex needs new management and a whole new makeover!

They had a shooting here last month. It was terrifying. If you can go somewhere else please do . Packages get lost a lot

New resident here and very disappointed. I wish I had chosen another place - I hear Ivy mount in Mt. Washington is a better choice. I asked to tour the particular apartment I was applying for, but was told it wasn't ready or available to view. I was shown another apartment and was assured that my apartment would be the same. It wasn't. Not only was my initial move-in date moved to two days after the date on my lease with less than 24 hours notice, the leasing office tried to then continue charging me the full pro-rated rent. They were avoiding my emails and calls to get an adjusted pro-rated rent. When I finally moved into the apartment, it was in no way ready. There was no working AC for 1.5 weeks, the toilet bowl was filthy and rusted, the front door did not and still does not seal completely, two of the three front door locks were completely broken, and lightbulbs were fused and missing. Maintenance has been helpful, working to get everything ready, but all of the work could and should have been completed prior to my move-in. It's pretty clear to see that the leasing office is just interested in having folks sign a lease - with very little regard for the new resident and their comfort, and minimal priority for upholding Bonnie Ridge's own standards for a livable apartment. I have called and emailed the property manager and leasing staff several times, but all I have been given are empty apologies but no action to reconcile the inconvenience, blatant unpreparedness, and manipulative dishonesty.

Rodent infestation & trash everywhere! You would think for the prices that we pay that these problems wouldn’t exist. I’ve had maintenance/ pest control come to my home 7 times since the new year !

Do not live here! Instead of addressing that this property lacks a proper amount of dumspsters, residents are sent daily emails regarding trash. Instead of addressing the 2 dumpsters as the problem, management took all dumpsters away as punishment. Trash is overflowing on the ground in the trash area. Now there is a rat infestation surrounding the trash area. Hundreds of rats run all throught the day in the area. It's disgusting. There's also the mold problem and unkept apartments. I reported mold in my apartment and they sent someone out. Now that I know what his truck looks like i've noticed he's constantly treating all of the surrounding buildings. Run... don't live here.

The property management and maintenance teams have been very hospitable and quick to take care of anything you might need!

VERY timely response to my maintenance request. Issue was resolved quickly and professionally by staff members Jamal and Weldon! *this was my first major request* (new tenant - less than 6 months).

I have been at Bonnie Ridge since 2008 and have enjoyed the location. The people that work here have always been professional and helpful.

The Leasing Staff were DELIGHTFUL to work with. Jessica and Jacqueline both took and maintained a SINCERE INTEREST in finding us the Apartment that my 16 year old son Described as "A Place that Really Feels like a HOME". There was one issue about a couple OLDER LIGHT FIXTURES that we felt needed Replacing. Mr. Weldon, the Maintenance Service Manager did an Amazing job putting in the MOST ATTRACTIVE Light Fixtures. When we walked into our New Apartment Home for Inspection, we were so impressed with the Quality of Workmanship. Mr. Weldon is apparently DEDICATED to PERFECTION. The Clubhouse, Beautiful Swimming Pool, Exercise Facilities, Outdoor Trail, Park Like Setting with Picnic Tables, etc., all add up to make Bonnie Ridge a GREAT PLACE TO LIVE! We Strongly RECOMMEND that you Check out Bonnie Ridge Apartments if you are looking for a Place to Relax and Enjoy...and call HOME.

In general I love living here.. the apartments are older so I've had some repairs/leaks etc.. the staff is always helpful and accommodating trying to do their best to resolve any problems. Devin, Weldon and Steve go above and beyond to help residents improve quality of living!! Keep up the good work :)

As long as you don't run into NOT A SINGLE issue this is a great place. You'll never be able to use the pool because of kids, the gym is tiny, and if you live at the end of a street you'll never be able to park close to your home. I've lived here for over two years and I've decided it sucks. We had our AC break repeatedly and I'm not convinced they ever truelly fixed it and if we stay another year it would break again. It took multiple calls and work orders to even get them to actually come and fix it. (They just kept sending people who would diagnose there was an issue and then leave) in the end it took 2 weeks to get it fixed. When it did get fixed They didn't even tell us (we were out of town at the time) Also sucks if you accidentally park in a "reserved" spot because it's fallen over or is not clearly centered on the spot. They won't call you and let you know they towed the car they just take it and leave you to wonder what happened. I parked there once by accident because I couldn't see the sign. They were very helpful in providing what happened to my car but for some reason couldn't be bothered to shoot me and email?? I live here too sorry I don't pay for a reserved spot... Also they won't do ANYTHING for obnoxiously loud neighbors they say they will but for two years our lower neighbors have been obnoxiously loud at all times of the day. In fact they sent all the apartments an email saying to stop sending in noise complaints. The office workers are nice, but the actual experience here isn't great. It is a nice area so if you feel like you can roll the dice go for it.

Moved in for 2 months and all-around happy with my decision. The apartment is a great value for its spaciousness and safety of the surrounding area. I worked with Devin when signing the lease and moving in. She has been awesome and made the move-in experience as smooth as possible. We have had a few maintenance issues that were resolved within 2 days. Unfortunately we have also had one mice encounter last month and pest control had to come in. Not sure how frequent this problem usually is - it hasn't been a problem for us since then. Personally, the location and apartment size here is preferred over apartments near the JHU Homewood campus - for similar prices, those are smaller and more crowded.

The apartments themselves are average. If you have a cat, you won’t have mice. However, the maintenance is horrendous. The front office staff does not care about the residents. I have had low water pressure for two months and was told to call the city to complain. I was told maintenance cannot be called to help. If you want running water, do not move here.

Great place to live….service is great, Thanks STEVE

STAY AWAY!!!! I moved in a month ago and it has been a nightmare since! The sockets don’t work I’ve been shocked several times, my stove didn’t work and when they replaced it, it wasn’t properly installed causing a gas leak at 4am, had to call BGE. and the worst happened last night when the upstairs washing machine flooded my apartment. And when I say flooded I thought it was raining in my kitchen. Water pouring from the walls cabinets and ceiling. My light fixture came inches from falling on my pregnant girlfriend. I called maintenance who couldn’t do much of anything until everything dries. I went to the management office and was immediately turned away and was told to contact maintenance! No accommodations have been made, no apologies and now my apartment has severe water damage my expensive furniture is ruined and the smell of mold is overpowering!!! I emailed corporate and awaiting on a response I have also been in contact with my attorney! This is extremely unacceptable for the amount of rent I pay. I highly recommend that you look further. The dumpsters are a whole nother disgusting situation there’s only one area for trash for a complex with at least 1000 units and it’s trash everywhere causing it to be a major housing area for rodents!!! STAY AWAY!!!!!!

I moved here 2019, this is my first apartment and I say will has been real learning experience. It’s so many complications that I don’t know where to began. 1) the kitchen flooded from “old pipes”. They repaired it during daughter’s birthday party. 2) the appliances are outdated and when my oven went up … maintenance have came to “look” at it and claimed the oven needed a new part. They never fixed my oven and my first maintenance ticket was during the winter 2020. It June 2021. 3) i put a ticket in for my fire/carbon dioxide alarm to be replaced because I noticed it wasn’t working anymore. Maintenance came and replaced it with another one with a “old battery” that wouldn’t stop saying “battery low”. I called back for maintenance to replace the replacement fire alarm and no replacement. That’s a major safety concern!!! This is the last straw for me 4) my floor is now flooding again but it’s in my hallway this time . we no idea where it’s coming from and no help from management. Maintenance has not been out to “look” or return our calls. This also a safety concern. I wouldn’t suggest this apartment complex to anyone. The community and location is the one ONLY benefit but the service is horrible!!!! Maintenance Management needs major improvement!!!