Highland Mill Lofts

WATERTON IS THE WORST MANAGEMENT COMPANY I HAVE EVER DEALT WITH AND DO NOT CARE ABOUT THEIR RESIDENTS AT ALL. DO NOT MOVE HERE if you plan on living here. I would rate this place a 0 if I could. You will be paying luxury apartment prices to live in apartments that are less kept up than the apartments that are in the ghetto. You are not protected and your word and experiences mean nothing to them!

Absolutely wonderful people that work at this particular complex! From maintenance to the office! Wondefully accommodating. Pool area is stunning and comfortable; great location in NoDa. Community units are a bit old and very much converted warehouse living.

Cool relaxing place to call home, and close to everything I need. I would buy my unit if they would let me.

This place is not only beautiful, it's quiet, clean, and the staff is so nice and very quick to respond and handle any issues immediately.

Love these apartments! They have truly given me a great experience as I live in a gorgeous studio and it still feels homey. HML does feel like a standard apartment complex it feels like a community. Love it here!

Highland Mill Lofts gives you that industrial and stylish living space, and the staff is very accommodating. I love it here!

Ive been here for a very long time for a reason. Great place, perfect location!

The best company and value for price I’ve found in CLT.

Tricia, Al’Alai and Sheldon made moving in a breeze. The community is super friendly and the location is awesome with easy parking. We’re at the pool or grill almost daily and it never feels crowded. We plan on staying here for quite a while.

If I could give this complex a zero, I would. I was so excited about this apartment, I loved the industrial feel and how open it felt. But that ended up being the only positive of living there. On more than five occasions, I complained to management regarding issues with a neighbor and the dog they left alone in the apartment for hours, barking. The walls were paper thin and I could hear everything happening. Nothing was ever done and I finally contacted the regional rep to complain. After some discussion, it was determined I would be released from my lease and would only have to pay a prorated rate for the 6 days I was residing within the apartment. I was to be given a final statement and pay within the portal. This was never received, and I was told management had turned over in the time the lease had been canceled and instead of following up with me or sending me a bill, what I "owed" was sent to collections. I've called on over (9) occasions to rectify the situation, and I've never received ANY help or clear cut answers as to why my prorated bill was never sent to me directly or why I cannot pay the Mills directly. SEVEN MONTHS LATER and I've received a major derogatory mark on my credit score, with the amount owed being an entire months rent (which is incorrect) and still NO movement from management about how the situation can be rectified. Management here has never been receptive to complaints, nor can they be trusted with early lease terminations. Steer far clear of the Mills, there are far better communities in the area that have more receptive management and will make sure you feel safe in your home.

I wanted to give one star so badly. The only thing keeping me from that is that it delivers on the promise of an apartment with cool style in a trendy part of town. It's walkable to plenty of cool restaurants. Those are the only positive notes I can give. The layout of the unit makes no sense. Whoever designed it forgot added a bathroom as an afterthought. I am not a large person and I barely fit in the shower. The kitchen is a similar story... It's not actually an area, just the back wall of the front room. The build quality is hilariously bad - at least it would be if I were capable of laughing after being woken up in the middle of the night, after stubbing my toe on one of the giant cracks in the concrete floor, or fumbling through the dark to reset the breaker because the wiring in the closet shorts when you turn the light off, or when the wind blows the front door open because it actually does not latch. The apartment itself is dirty - none of the walls extend to the ceiling inside the apartment, so the bathroom is actually a little pod with a roof over it. You cant get up there to clean so it's filthy. The cracks in the floor are impossible to clean. There's a French fry jammed in one of ours that's been there since before we moved in. Disgusting. The neighborhood isn't great. You'll be catcalled by the construction crews that practically live there and I wouldn't recommend leaving your bike outside - mine was stolen from the bike rack just 10 meters from the leasing office. They had nothing to say besides "oh I'm so sorry that happened to you." Don't even get me started on the leasing office. They only fix problems that don't exist like putting locks on communal areas that no one used except to take your trash to the dumpster or pick up (already locked up) packages. So now you have to try and type in a code while balancing your trash The final straw just happened today when they said they'd start enforcing parking. "Finally" I thought. But they only let us know when we walked into the leasing office to pick up our parking passes that it would be one car per bedroom. If we so desired we could purchase a second pass for only $50 a month! This is the last straw. If we could leave today we would - plenty of others have. We've had 3 neighbors in the 9 months we lived here. If the only thing you want is an apartment in NoDa with a cool style in an renovated historic mill... Actually still don't choose this one, it's not even the only one here.

Great place to live! Staff and maintenance are very helpful and the resident events are always creative and fun.

This is a great apartment complex right in the heart of Historic North Davidson (NoDa). Having been an old mill converted to quant and personable apartments, it's more than a home, it is a community. Neighbors are all friendly and the management staff top notch. They treat all residents and guests with dignity and respect, remembering most everyone by their names. But things don't just stop there. The apartment complex is nestled just past the heart of Noda right next to Heist Brewery. Less than a mile walk down the street you are in the heart of NoDa, rife with nightlife, eateries, art galleries and the ever popular neighborhood theater. A short drive the other direction and you are at the 24 hour Amelie's Bakery and several other great shops. It's a heavenly place to live and one would be completely at want to find a boring night. There's simply no better place in the Charlotte area to live than Highland Mills.

Great staff and excellent location in NODA. Loft apartments in a historic building/ very satisfied. Maintenance is taken care of very quickly although I have not had that many problems. The community will be close to the light rail line which will be great and make getting uptown easy.

I have lived at Highland Mill for 3 years and I love it here. They cater to their residents as needed. They always fix or replace anything that needs maintenance. You also couldn't ask for a more unique apt. Awesome brick walls and concrete floors. There is a dog park located on site and pet stations everywhere around the complex. The staff is great. They welcome you with open arms every time you come into the office. I don't see myself leaving anytime soon!

Excellent place to live. Great vibe and the staff have been amazing.