Heathermoor and Bedford Commons Apartments

Bedford Commons has turned out to be a hidden gem! Such a large home for a great price. Move in process was nice and easy, literally took minutes. The staff has been more than helpful with whatever I needed. The home was clean and they had a cute little gift waiting for me in the home. I can't wait to use the pool this summer. So far, so good.

I was scheduled twice for a tour and the first time I got a call and said I needed to reschedule and the second time I was scheduled and they left the office early and no one would answer the phone.

Would give no stars if possible. Was told at the beginning I would have a non updated end unit. Was sent my new address that was a more expensive middle unit that was updated. I went into the office to address this the first time I was told all apartments were rented and I could only talked to Brandon about the matter. So I went in and spoke to Brandon who told me someone rented the end unit I was told would be mine after I left! I'm not sure how that makes sense. This is all less then three weeks from my move in date. I was asked if this was a deal breaker. How is this not three weeks from move in day! Scrambled and thank god found a new apartment were the leasing office isn't extremely unprofessional. Was told done of my money would be returned since it was after three days of the application. They also told me they can't promise specific units... So what is the point of offering specific units! This place is a joke! Sure seems like a bait and switch to me! BEWARE!!

After living at Heathermoor for almost a year, I was eager to move out and waited to write this review until after I received my security deposit because management is suspicious. I am not sure where to start. When I moved in, there was mold that took weeks and week to get thoroughly cleaned up. My A/C did not work properly for the first 2 months I lived there. It wasn't until the middle of the summer (July) and multiple neighbors threatening not to pay rent until they "fixed" it. Their answer after complaints every week were "there are 10 other people ahead of you with no AC, at least you can get your apartment with some." (And I am talking high 70s/low 80s at best). Utility bills for 1 BR run about $100, and up to $160 in the winter. The pool is green from lack of cleaning, the dumpsters overflow with garbage, and management is incredibly unresponsive (special shoutout to Stevie who I cannot count how many times looked me in the eye and said she would take care of it and did nothing). I completely believe reviews online about them keeping money, not responding to maintenance and everything else that is listed. If you are thinking about this place, do yourself a favor and move on! PS. If the management spent as much time actually assisting their concerned tenants as they did answering them on social media, there probably wouldn't be so many negative posts.

This is our first day and the experience is aweful. There were Lot of process follwed when we applied for an apartment. The deposit money is also very high.But the maintenance is very poor.When I entered the house the power wall socket is un finshed.Main window is not closing.When I put Washer water is draining into the floor the very first day. I am afraid to use any devices now. When I called the leasing office about the water draining washer, I was asked to call the emergency line. The representative in the emergency line told me that she can only raise a request and need to contact my leasing office again withe the request number. My floor is wet, and my cloths are stinking in the washer and nobody showed up to fix the washer. They made me feel like I made a big mistake by choosing them. Please stay away. The process here is only for the apartment and not for the residents

This apartment is a decent value for the location and price paid. The only problems I've really encountered are seasonal bugs: mainly centipedes and leaf footed bugs, and slippery parking lots and sidewalks. The appliances work but aren't the most modern. Management recently changed, so hopefully things get a little better. I had no problems with the previous management.

This apartment complex is very nice in a great area. The leasing staff is nice and helpful. They are not the quickest to respond to maintenance requests. The units themselves are clean with a decent amount of storage space. There are a tremendous amount of stores, restaurants and activities nearby.