Harbortown Apartments

My son is moving back to Fort Smith for a job at the 188th. I contacted Harbortown and requested a tour of available units. The property manager was not able to work with my schedule for a tour, but assured me the units looked like the pictures on the website. My son applied on line, signed a lease and prepaid rent. He was never sent any move in instructions for anything-utilities, ect. He called and left messages multiple times requesting information for his move. He did not receive any return calls. His move in date came and he still had not been contacted by anyone and could not get into the apartment. The day after his move in date he was finally called and told he could not move in until late in the day because the apartment needed to be cleaned. When he finally received access to the apartment it was not clean and it is nothing like the pictures on line. He has already signed a lease and he is unable to change the address his household goods are being shipped to or we would be looking for another apartment. There is no onsite management, we have gone to the office multiple times during business hours since our phone calls were not being returned and no one is ever there. The apartment does not have vinyl floors, it has carpet. Do not apply on line unless you have seen the apartment-unfortunately we learned the hard way. Very sad this happened to my son on his return to the Fort.

The apartments are very nice a d the management and maintenance are top notch!

I have lived here since September 2023 and I LOVE it! I am a first time apartment renter I really wanted an apartment complex that would feel like home not only to me but my two fur babies. I have had an amazing experience over all! Management is always ready to assist with any questions or concerns. Maintenance is always super helpful, handy, and informative! I over all love the atmosphere at Harbor Town Apartments it is clean and landscaping is always on point! I especially love the dog park for my two fur babies it is well shaded they have also added obstacles and baggies to help keep their area clean! The location is perfect! It is quiet you also have access to restaurants, shopping centers, amazing schools, and gas stations. The apartment over all is updated beautifully prior to moving in and I did a walk through the apartment was clean and very well maintained!

In the last few years I have never had any issues, it's absolutely great! I always recommend to friends when units open up.

It is a great place and area to live in Quiet area and lots of places near by Area kept clean and covered parking spots Approval and move in process is very quick and good pricing as well well worth it

Great place to live! Not only are the apartments modern and newly updated, the grounds are kept very clean and maintained. Location is good it is off the main road, and close to the highways, shopping, and food. It is a very quiet and safe environment. Kolby the manager is great, he is there if needed, and he sends out emails keeping us all up to date. Maintenance Steven, is quick to respond and fix any issues. I am thankful we found this place!

I’ve lived here for 4 months now and had no problems. They keep the outside looking nice and clean, they are quick to take care of maintence requests and check up on them afterwards, and they got me a new key for free the day I lost mine. I’ve never had a bad experience here.

We love our home! Safe and sound nice neighbors and wonderful management!

I’ve live here for 4 years and I couldn’t ask for a better place to live the manager(Kolby) and the maintenance (Stephan) is very professional and helpful they take care of all the needs you may have very efficiently. Thank you Staff. The pool is a big plus for me and my boys we use it everyday along with the workout room they are keep very clean and useable. This is a first class facility…