Grand Park Apartments

Now, 3 of 5 buildings infested with roaches. Apparently dog friendly means dogs can relieve themselves anywhere - inside, outside, elevator, all common areas. Filth & trash everywhere; noisy neighbors; package thefts. Apathetic property managers. Rental office building only semi-clean building. Laundry rooms flooded, moldy, filthy. Term ‘security door’ is an oxymoron. Water leaks everywhere. Mold, mold, mold. Work orders ignored &/or cancelled.

This place is the worst! If you don’t want the building manager or maintenance man walking in your apartment while you’re in the shower, sleeping or at work don’t move here. Also they will lie and say it was a work order for them to be there… roaches and security doors don’t work the maintenance man smoking weed in his car and telling you he’s on his break…. It’s just horrible… a good location for a super bad experience… you will regret it. Go somewhere else…

Please do not rent here! The buildings are infested with roaches, thieves and poor management!!!! Please take your hard earned money and dignity to a property that respects and values its residents because this one doesn’t!

Not enough parking (guests taking up renter spots), throw up in lobbies that makes the floor reek for weeks, hastily and poorly renovated units, maintenance requests ignored for months. Haven’t had working air condition for two months and management truly doesn’t care at all. Don’t live here.

Yes, if I knew anyone I don't like! Just when there was hope it gets worse. Work orders are ignored; office staff lie to your face regarding status of work orders, pretend they don't know what you're talking about. Dogs poop & pee everywhere! Discarded furniture outside of all buildings EXCEPT management office building. Dogs urinating on discarded furniture that is dragged from units by staff. These are the nastiest, noisiest people ever! now, back to breaking into units. Maywood,Westside.....

The negative reviews are accurate! Stolen Packages are one thing but the roaches are unbearable! My last review was deleted but please trust the concerns of current resident like myself!

I've been living here for almost 2years and I say it's been a nightmare. Every update promised was not present on my move in day. Dirty cupboards, old fridge, dishwasher and cooker. Your amazon orders won't see the light of day! My packages got stolen everytime, this place is very unsafe, I've had someone open my door on me (not workers) just random person while I was in my apt, imagine if I wasn't home. Things even got stolen from my car. Literally anyone can enter the buiding. Don't even get me started on the response to maintaince request, if you have a maintainance request it would never get done in time. I've had to run to Walmart in the middle of the night to get a fan because the Ac stopped working and to them its not considered an emergency, the emergency lines never pick up, when they eventually do pick up you'll be speaking to someone in another state. It took them a whole 2weeks to get washing machines fixed. Don't be fooled by the updates, updates without proper maintainance is zero. It took about a month to fix a leak in my apt and guess what, it started leaking again? They still haven't finished fixing it. I can go on and on! Too many unpleasant experience This place will wear you out an test your patience. A complete nightmare!

Buildings are old and infested with roaches, renovations are almost entirely surface-level cosmetics, in-unit laundry machines are cheap and quite loud (they will shake your entire unit and you'll always know when a neighbor's unit is running), walls are thin, common spaces are unsanitary and always smell like smoke. Mail is stolen frequently. General rules that impact your quality of life are ignored by tenants and not enforced by management. Elevators are years out of date on inspection and feel unsafe to use. Maintenance staff are inexperienced and employee turnover is high. Leasing office staff are insufferable, slow, lack empathy, and employee turnover is high (lived here 2 years and there are replacements every 6 months or so). I could go on and on. Don't let the poor renovations, fresh coats of paint, and fake smiles fool you.

Not what you move in to. Only well kept buildings are the office locations. Dog pop and urine all over common areas. Too cheap to pay for adequate cleaning staff, if main person takes a vacation day, buildings look like he**. Mold, water infiltration, noisy neighbors.

This is a poorly renovated building with overprice rent. The renovations are only cosmetic. The plumbing and structure of the building is outdated. Avoid this headache.

I would advise that you think twice about moving here. I submitted an application and didn’t hear from the manager until almost a month later and it wasn’t even a call, it was a text and I had already found a better apartment complex. That being even when I called between 4-5 times a week and never got a response and when they did answer they just said that they were busy and that I just needed to wait. I recently called the manager Kay and she said tht could not do anything about it and hung up on me while I was talking. The owner of this apartments should something about it. Please, don’t lease or rent here. Find a better place.

I am a current resident and I have been living with a broken furnace since the day I moved in. The entire team has been informed and I have followed up with no results. It’s now the fall season and still no update from anyone. I have taken pics of furnaces near the blue dumpster and other buildings. I should have know something was wrong when it took two months after signing my lease to move in. The buildings are poorly managed. Tenants allow their dogs to urine in the stairwells and elevator and don’t clean up after them. Roaches can be found in the building. Unfortunately, the exterminator only comes at the end of each month. But make sure you remind them or else they will NOT remind you. The staff in leasing office has changed since I arrived and so has the maintenance team and I haven't been here for a year yet. This is negligence on the owner and staffs behalf especially when you have a tenant who pays on time each month. It’s documented in the maintenance request. It’s sad when you have hard working, clean, minimum noise, on time paying tenants but the management company refuses to resolve major issues like replacing a furnace and extermination due to roaches. Look elsewhere if searching for an apartment. You will be disappointed with this one!

i moved in almost four months ago and im ready to leave

Management is really bad. Old management ignored work orders and got let go because of it. Haven’t had a working AC since I moved in a yr ago. All they do is make excuses , but I think the corporate office makes the property managers give tenants the run around. If you move in check your Ac/heat, water pressure.

I have been living here for 5 months now. The staff is amazing and caring. Management is doing a great job upgrading this property. They are responsive and always willing to help. Maintenance response is quick. Definitely worth the price.

Just started my stay at Grand Park Apartements. So far, so good!!! The staff has been very helpful. My apartment is spacious with a skyline view and a private balcony. ?? Love the easy access to the train and how conveniently located it is to shopping and dinning. Anything needed is a few seconds or minutes away- most walking distance.