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Language: English

Open 10am - 5pm Today

View All Hours Office Hours Monday & Tuesday, 9am - 6pm Wednesday, 9am - 7pm Thursday & Friday, 9am - 6pm Saturday & Sunday, 10am - 5pm

Epic at Gateway media gallery Unit
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Florida Pinellas County Pinellas Park Central Pinellas Epic at Gateway

Epic at Gateway

3115 Grand Ave, Pinellas Park, FL 33782

4.6 (13 reviews)

Property Rating

4.6
Great
Out of 5

4.6 Blended Score

See all 13 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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  • Monthly Rent

    $1,955 - $3,786

  • Bedrooms

    1 - 3 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    738 - 1,469 sq ft

Epic at Gateway
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Move-in Special

Take advantage of reduced application fees & apply today! New applicants only. Select lease terms may apply. Call for details.

Pricing & Floor Plans

filter results by bedrooms
Cost Calculator: Estimate your monthly and one-time fees.
MAJESTIC $1,955 – $2,386
1 Bed 1 Bath 738 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4-403
    price $1,955
    square feet 738
    availibility Now
EDEN $2,071 – $2,610
1 Bed 1 Bath 1,009 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 8-207
    price $2,106
    square feet 1,009
    availibility Jul 4
  • Unit 1-107
    price $2,071
    square feet 1,009
    availibility Jul 12
  • Unit 7-307
    price $2,131
    square feet 1,009
    availibility Jul 19
  • Unit 10-201
    price $2,106
    square feet 1,009
    availibility Jul 30

BLISS $2,098 – $2,563
1 Bed 1 Bath 951 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 5-304
    price $2,126
    square feet 951
    availibility Jul 23
  • Unit 8-102
    price $2,098
    square feet 951
    availibility Aug 18
OASIS $2,510 – $3,248
2 Beds 2 Baths 1,150 – 1,236 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 6-105
    price $2,516
    square feet 1,236
    availibility Jun 24
  • Unit 2-105
    price $2,510
    square feet 1,150
    availibility Aug 8
RETREAT $2,504 – $3,330
2 Beds 2 Baths 1,247 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 6-206
    price $2,524
    square feet 1,247
    availibility Jun 28
  • Unit 4-208
    price $2,554
    square feet 1,247
    availibility Jul 8
  • Unit 10-406
    price $2,594
    square feet 1,247
    availibility Jul 8
  • Unit 9-104
    price $2,504
    square feet 1,247
    availibility Jul 22
  • Unit 9-306
    price $2,554
    square feet 1,247
    availibility Jul 27

TRANQUILITY $2,941 – $3,786
3 Beds 2 Baths 1,469 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 9-407
    price $2,941
    square feet 1,469
    availibility Now
SERENITY Call for Rent Not Available
3 Beds 2 Baths 1,432 Sq Ft
MAJESTIC $1,955 – $2,386
1 Bed 1 Bath 738 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4-403
    price $1,955
    square feet 738
    availibility Now
EDEN $2,071 – $2,610
1 Bed 1 Bath 1,009 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 8-207
    price $2,106
    square feet 1,009
    availibility Jul 4
  • Unit 1-107
    price $2,071
    square feet 1,009
    availibility Jul 12
  • Unit 7-307
    price $2,131
    square feet 1,009
    availibility Jul 19
  • Unit 10-201
    price $2,106
    square feet 1,009
    availibility Jul 30

BLISS $2,098 – $2,563
1 Bed 1 Bath 951 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 5-304
    price $2,126
    square feet 951
    availibility Jul 23
  • Unit 8-102
    price $2,098
    square feet 951
    availibility Aug 18
OASIS $2,510 – $3,248
2 Beds 2 Baths 1,150 – 1,236 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 6-105
    price $2,516
    square feet 1,236
    availibility Jun 24
  • Unit 2-105
    price $2,510
    square feet 1,150
    availibility Aug 8
RETREAT $2,504 – $3,330
2 Beds 2 Baths 1,247 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 6-206
    price $2,524
    square feet 1,247
    availibility Jun 28
  • Unit 4-208
    price $2,554
    square feet 1,247
    availibility Jul 8
  • Unit 10-406
    price $2,594
    square feet 1,247
    availibility Jul 8
  • Unit 9-104
    price $2,504
    square feet 1,247
    availibility Jul 22
  • Unit 9-306
    price $2,554
    square feet 1,247
    availibility Jul 27

TRANQUILITY $2,941 – $3,786
3 Beds 2 Baths 1,469 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 9-407
    price $2,941
    square feet 1,469
    availibility Now
SERENITY Call for Rent Not Available
3 Beds 2 Baths 1,432 Sq Ft
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.

  • One-Time Move-In Fees
  • Administrative Fee
    $250
  • Application Fee
    $100
  • Dogs Allowed
  • Monthly pet rent
    $20
  • One time Fee
    $0
  • Pet deposit
    $350
  • Weight limit
    90 lb
  • Restrictions:
    Aggressive breeds including Pit Bull, Cane Corso, Rottweiler, Chow Chow, German Shepard, Siberian Husky, Alaskan Malamute, Doberman Pinscher, Presa Canario Bulldog, Great Dane, Boxer, Akita, Wolf Hybrid, or any breed mixed with one of those listed here.
  • Cats Allowed
  • Monthly pet rent
    $20
  • One time Fee
    $0
  • Pet deposit
    $350
  • Weight limit
    90 lb
  • Restrictions:
    Breed Restrictions May Apply.
  • Parking
  • Surface Lot
    --
    1 Max, Assigned Parking
  • Other
    --
  •  
  • Garage
    Detached individual garage parking ($210). Detached two car garage ($260).
    $210 - $260/mo
    Assigned Parking

Details

Property Information

  • Built in 2014
  • 320 units/4 stories

Matterport 3D Tours

2BR, 2BA
1/5
Property Site Map

Select a unit to view pricing & availability

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Viewing Floor:
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About Epic at Gateway

Located in the heart of St. Petersburg, The Epic at Gateway was thoughtfully designed to offer residents an elevated living experience. Its extensive collection of lifestyle amenities goes above and beyond the standard of luxury apartment living, inspiring a lifestyle of refinement and convenience. Exquisitely appointed interiors matched by diverse outdoor spaces are what make this community truly unique. Choose from stylish one-, two- or three-bedroom spacious apartments, all boasting stunning, upgraded finishes. Experience a new standard of luxury in these Pinellas Park apartments Epic at Gateway.

Epic at Gateway is an apartment community located in Pinellas County and the 33782 ZIP Code. This area is served by the Pinellas attendance zone.

Unique Features

  • Double vanity sinks
  • Screened patio with storage closet
  • Tech Center & Conference Room
  • 1/2 Mile Nature Trail & Scenic Pier
  • Expansive Island Offering Eat-In Dining
  • Lake view
  • Summer Kitchen with BBQ Grills
  • Chef-Style Kitchen with Granite Countertops
  • Large walk-in closet
  • Enclosed Bark Park with Agility Course
  • Full-size front load washer/dryer
  • Professional Nail Salon
  • Spacious One, Two & Three Bedroom Floor Plans
  • 9' Vaulted Ceilings
  • Elite Putting Green
  • Glass Enclosed Showers & Garden Soaking Tubs
  • Glass shower enclosure
  • Richman Signature Perks
  • Stainless-Steel Appliances
  • Full-Size Washer & Dryer in Laundry Area
  • Kitchen island
  • 9-foot Ceilings Throughout
  • Oversized Bedrooms with Large Walk-In Closets
  • Pantry
  • Plank Flooring Throughout Unit
  • Pool View
  • Screened Balcony or Solarium with Arched Entries
  • Decorative Lighting & Ceiling Fans Throughout
  • Detached Garages
  • Dual Sink Vanities with Granite Counters
  • Granite countertop
  • Preserve Views
  • Private Screening Room
  • Stainless Steel Appliances
  • Stylish Lounge with Billiards & Sports Bar

Contact

View Property Website
Language: English
Open 10am - 5pm Today
  • Monday & Tuesday, 9am - 6pm
  • Wednesday, 9am - 7pm
  • Thursday & Friday, 9am - 6pm
  • Saturday & Sunday, 10am - 5pm
Property Management Company Logo

Video Tours

We're pleased to offer in-person, self-guided, virtual & Facetime/Skype tours for your convenience.

Community Amenities

Pool

Fitness Center

Concierge

Playground

Clubhouse

Controlled Access

Business Center

Grill

Property Services

  • Wi-Fi
  • Controlled Access
  • Concierge
  • Trash Pickup - Door to Door
  • Planned Social Activities
  • Pet Play Area

Shared Community

  • Business Center
  • Clubhouse
  • Lounge
  • Multi Use Room
  • Storage Space
  • Conference Rooms

Fitness & Recreation

  • Fitness Center
  • Spa
  • Pool
  • Playground
  • Tennis Court
  • Putting Greens
  • Walking/Biking Trails
  • Media Center/Movie Theatre

Outdoor Features

  • Gated
  • Sundeck
  • Cabana
  • Courtyard
  • Grill
  • Dock
  • Dog Park

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

High Speed Internet Access

Hardwood Floors

Walk-In Closets

Island Kitchen

Granite Countertops

Highlights

  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Smoke Free
  • Cable Ready
  • Trash Compactor
  • Storage Space
  • Double Vanities
  • Tub/Shower

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Ice Maker
  • Granite Countertops
  • Stainless Steel Appliances
  • Pantry
  • Island Kitchen
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator

Model Details

  • Hardwood Floors
  • Carpet
  • Tile Floors
  • Dining Room
  • Vaulted Ceiling
  • Views
  • Walk-In Closets
  • Linen Closet
  • Window Coverings
  • Balcony
  • Patio
  • Porch
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Wi-Fi
  • Controlled Access
  • Concierge
  • Trash Pickup - Door to Door
  • Planned Social Activities
  • Pet Play Area
  • Business Center
  • Clubhouse
  • Lounge
  • Multi Use Room
  • Storage Space
  • Conference Rooms
  • Gated
  • Sundeck
  • Cabana
  • Courtyard
  • Grill
  • Dock
  • Dog Park
  • Fitness Center
  • Spa
  • Pool
  • Playground
  • Tennis Court
  • Putting Greens
  • Walking/Biking Trails
  • Media Center/Movie Theatre
  • Double vanity sinks
  • Screened patio with storage closet
  • Tech Center & Conference Room
  • 1/2 Mile Nature Trail & Scenic Pier
  • Expansive Island Offering Eat-In Dining
  • Lake view
  • Summer Kitchen with BBQ Grills
  • Chef-Style Kitchen with Granite Countertops
  • Large walk-in closet
  • Enclosed Bark Park with Agility Course
  • Full-size front load washer/dryer
  • Professional Nail Salon
  • Spacious One, Two & Three Bedroom Floor Plans
  • 9' Vaulted Ceilings
  • Elite Putting Green
  • Glass Enclosed Showers & Garden Soaking Tubs
  • Glass shower enclosure
  • Richman Signature Perks
  • Stainless-Steel Appliances
  • Full-Size Washer & Dryer in Laundry Area
  • Kitchen island
  • 9-foot Ceilings Throughout
  • Oversized Bedrooms with Large Walk-In Closets
  • Pantry
  • Plank Flooring Throughout Unit
  • Pool View
  • Screened Balcony or Solarium with Arched Entries
  • Decorative Lighting & Ceiling Fans Throughout
  • Detached Garages
  • Dual Sink Vanities with Granite Counters
  • Granite countertop
  • Preserve Views
  • Private Screening Room
  • Stainless Steel Appliances
  • Stylish Lounge with Billiards & Sports Bar
  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Smoke Free
  • Cable Ready
  • Trash Compactor
  • Storage Space
  • Double Vanities
  • Tub/Shower
  • Dishwasher
  • Disposal
  • Ice Maker
  • Granite Countertops
  • Stainless Steel Appliances
  • Pantry
  • Island Kitchen
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Hardwood Floors
  • Carpet
  • Tile Floors
  • Dining Room
  • Vaulted Ceiling
  • Views
  • Walk-In Closets
  • Linen Closet
  • Window Coverings
  • Balcony
  • Patio
  • Porch
Expenses
Recurring
Assigned Garage Parking $210 - $260
Cat Rent $20
Dog Rent $20
One-Time
Cat Fee $0
Cat Deposit $350
Dog Fee $0
Dog Deposit $350
Office Hours
Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 7pm
Thursday 9am - 6pm
Friday 9am - 6pm
Saturday 10am - 5pm
Sunday 10am - 5pm
727-202-5507
Neighborhood

Central Pinellas is a sprawling region comprised of numerous cities and communities in the heart of Pinellas County. Parts of Clearwater, Saint Petersburg, Largo, Pinellas Park, Seminole, North Redington Beach, Indian Shores, Indian Rocks Beach, Belleair, and Feather Sound are all included in Central Pinellas.

Each of these cities and communities offers their own distinct sense of character. However, all of these places in Central Pinellas provide an extensive variety of apartments, condos, townhomes, and houses available for rent near a broad range of suburban amenities. Central Pinellas is convenient to gorgeous Gulf Coast beaches in addition to all that Tampa has to offer.

Learn more about living in Central Pinellas 
Education
Colleges & Universities Distance
Colleges & Universities Distance
St Petersburg Coll, Health Ctr
Drive: 8 min 4.0 mi
St Petersburg Coll., EpiCenter
Drive: 10 min 5.2 mi
St Petersburg Coll., Downtown
Drive: 12 min 8.0 mi
St Petersburg Coll., Gibbs
Drive: 16 min 8.5 mi
Epic at Gateway is within 8 minutes or 4.0 miles from St Petersburg Coll, Health Ctr. It is also near St Petersburg Coll., EpiCenter and St Petersburg Coll., Downtown.
Schools
  • Public Schools
  • Private Schools
Richard L. Sanders School
Public Elementary, Middle & High School
Grades K-12
54 Students
Nearby
Sawgrass Lake Elementary School
Public Elementary School
Grades PK-5
596 Students
Nearby
Pinellas Park Elementary School
Public Elementary School
Grades PK-5
452 Students
Attendance Zone
Pinellas Park Middle School
Public Middle School
Grades 6-8
1,126 Students
Attendance Zone
Pinellas Park High School
Public High School
Grades 9-12
1,919 Students
Attendance Zone
Sacred Heart
Private Elementary & Middle School
Grades PK-8
257 Students
Nearby
Classical Christian School For The Arts
Private Elementary, Middle & High School
Grades K-12
203 Students
Nearby
Sacred Heart Interparochial School
Private Elementary & Middle School
Grades K-8
Nearby
Sacred Heart Interparochial School
Private Elementary & Middle School
Grades K-8
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Epic at Gateway is near St Pete-Clearwater International, located 6.2 miles or 18 minutes away, and Tampa International, located 16.3 miles or 25 minutes away.

Commuter Rail Distance
Commuter Rail Distance
Tampa
Drive: 26 min 17.6 mi
Airports Distance
Airports Distance
St Pete-Clearwater International
Drive: 18 min 6.2 mi
Tampa International
Drive: 25 min 16.3 mi
Car-Dependent
21
Walk Score®
Out of 100
This area is considered a car-dependent area and most errands will require a car.
Some Transit
33
Transit Score®
Out of 100
You'll likely want a car when living in this area since it has few transit options.
Somewhat Bikeable
38
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Epic at Gateway.

Shopping Centers Distance
Shopping Centers Distance
Mainlands Village Shopping Center
Drive: 4 min 1.4 mi
Ashley Furniture
Drive: 3 min 1.4 mi
The Shoppes at Park Place
Drive: 3 min 1.4 mi
Epic at Gateway has 3 shopping centers within 1.4 miles, which is about a 3-minute drive. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Sawgrass Lake Park
Drive: 9 min 3.1 mi
Weedon Island Preserve
Drive: 16 min 6.4 mi
Sunken Gardens
Drive: 11 min 6.8 mi
Great Explorations Children's Museum
Drive: 12 min 6.9 mi
Education Innovation Center
Drive: 15 min 8.1 mi
Epic at Gateway has 5 parks within 8.1 miles, including Sawgrass Lake Park, Sunken Gardens, and Great Explorations Children's Museum.
Hospitals Distance
Hospitals Distance
Northside Hospital
Drive: 5 min 2.9 mi
Windmoor Healthcare of Clearwater
Drive: 10 min 5.9 mi
St. Anthonys Hospital
Drive: 11 min 7.0 mi
Epic at Gateway has 3 hospitals within 7.0 miles, the nearest is Northside Hospital which is 2.9 miles away and a 5 minute drive.
Military Bases Distance
Military Bases Distance
Governmental U.S. Coast Guard
Drive: 12 min 5.8 mi
MacDill Air Force Base
Drive: 29 min 16.4 mi
Epic at Gateway is 5.8 miles from Governmental U.S. Coast Guard, and is convenient to other military bases, including MacDill Air Force Base.
 
 

Property Ratings at Epic at Gateway

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

4.6
Great
Out of 5

4.6 Blended Score

13 Renter Reviews

Share details of your own experience with this property

Sort By
 
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  • Most Helpful
  • Rating Low-High
  • Rating High-Low
  1. ...
  2. ...
11/13/21
4yrs Here and I love the Epic at Gateway

Please, anyone reading 1 and 2 star reviews please understand they are either super picky or FAKE! I have been living here for 4yrs and the complex is absolutely beautiful. It is very quite, clean,wonderful staff and neighbors are fantastic! I can not say how happy I am living here. I looked at 10 similar complexes before moving here and im confident I made the right choice. Great complex, excellent living conditions. Cold AC, beautiful pool....etc 5 stars!

3/23/19
This place is amazing

I’ve lived at the epic for almost 15 months now and I can honestly say that it’s by far my favorite. Vanessa and her staff at the office have been exceptional. Maintenance is great here and I never have to wait days to get something fixed. If I wasn’t building a home I’d sign another lease here without hesitation.

Property Manager at Epic at Gateway, Responded To This Review

Hi there, Thank you for your review, it is truly appreciated! We are delighted to know that your experience at our community was nothing short of amazing. Best of luck with the new home! The Epic at Gateway Team

8/15/18
Bad Management Poor Grounds

We have lived here several months now and had many problems with this apartment complex. Most of these problems revolve around the office playing the blame game and taking no responsibility for anything on the grounds. The gate systems have been broken for a long time and are in desperate need of some TLC. The pool was closed for many weeks on end through summer as well as it was chained closed with a giant chain and lock. Dog stations are left on attended from long periods of time where dog poop overflows and stations are left with no bags to pick up after animal. When we were in the process of moving into this apartment the leasing office emailed us a list of all the names and phone numbers of people who had applied for this apartment in the past. Overall very unsatisfied with my experience at the Epic. I would not recommend friends or family to move in here. The noise from other apartments is very very loud and the smell of cigarettes and marijuana can be smelt day and night.

Property Manager at Epic at Gateway, Responded To This Review

Good morning, We are terribly sorry to hear that you have been disappointed with your experience at our community. We'd like to speak with you further in the hopes that we can resolve your concerns, and urge you to reach out to our Property Manager at your earliest convenience. We hope to hear from you soon! The Epic at Gateway Team

8/8/18
Just Keep Looking...

The Epic boasts luxury living but our experience has been less than luxurious. While granite counters are nice, the stainless steel appliances leave much to be desired. Our freezer has broken at least once a year due to faulty equipment. Our dishwasher does not fully wash the dishes. There is a constant film on them. The community itself also has its flaws. The grass is continually allowed to grow extremely tall before cutting, there are bushes that block your line of sight when trying to pull out, the dog park has broken equipment, mud pits, and tall grass, the gates are constantly broken, and the grills don't work half the time due to grease build up. Our dealings with management have always lead to extremely lengthy turnaround times because everything must go to corporate for approval. We have been here a few years and have seen a steady decline in the property. If asked if I would have moved in knowing all of these things I could honestly say I wouldn't have.

Property Manager at Epic at Gateway, Responded To This Review

Hello there, We are discouraged to hear that you have been left feeling frustrated with your experience at our community. We'd like the opportunity to resolve your concerns, and encourage you to reach out to our team directly so we might address the items you've noted in your review. We hope to hear from you soon, and are committed to regaining your trust in us! The Epic at Gateway Team

4/25/18
don't rent here

PLEASE PLEASE PLEASE LISTEN TO THE REVIEWS. If I could I would give this place zero stars!! I wish I listened to the reviews and moved on. This place sucks. The management is AWFUL and they were not helpful from the start whatsoever. It was always so hard to get a hold of someone. After signing a lease and paying our deposit and our rent for the rest of the month, FOUR days before our move in date they called us and told us that the tenants in the unit decided they weren't going to move out and that there was a unit available but it was $200 more a month and wouldn't even consider matching the price on the lease that we signed. So now were having to find another place to move into in 3 days and living 7 hours away it is all really hard and inconvenient. We had all our utilities set up there, our moving company was set to deliver our stuff that Saturday. It is pretty gutsy that they would mess with a military family and not even offer us any sort of compensation. Don't rent here. Please.

2/26/18
Confused & Disapointed

Short Version: I feel that something dishonest & confusing is happening in regards to customer service. We’ve filed 4 work order requests and have walked in the front office 4 times to get our windows and blinds fixed. With the addition of 1 phone call we’ve had to ask to get our windows and blinds fixed 9 times and no one has come to help us. Dear Reader of this review. Ask yourself, if this is the quality customer service you want to be a part of when it comes to living somewhere. Long Version Disappointed, confused & offended...but let me explain. My wife and I are moving out of the Epic March 4th 2018. We’ve been working very hard to make sure that the next owner of the apartment can have a smooth transition into what they will call their home. This includes cleaning the shower, bathroom, mopping, scrubbing, repainting, dusting & much more. However we needed some help from the Epic with some issues we had with the window frames in our living room & bedroom, haven’t received any help. We filed a work order December 27th, 2017, to have these window frames & blinds replaced. After the new year I walked in to the front office to see if I could receive some help in fixing our blinds & windows. Front office said they would look into it and have the windows & blinds fixed. A little more than week passed and I received a confirmation email that our “windows & blinds” have been fixed on January 24th at 3:00. I decided to drive by the apartment to confirm. However to my surprise this was untrue and our issue was not addressed. It was a blatant lie. Confused, I decided to walk to the front office and ask what was going on. I was informed that the repair man had closed out all the work orders and was on the job doing them today. I figured I’d wait a few days and come back to check on the apartment, however later on, we were informed by the front office that the repairman had now been let go. Since then, we’ve walked into the front office a total of 4 times to ask if we can get our windows and blinds fixed. We’ve also filed 2 more work orders including 1 more today (February 25th 2018 In closing, (whoever is reading this) ask yourself with all the information provided...would you want to be treated like this, despite you being as positive, respectful and patient as possible realizing people make mistakes. Do you want this from a Apartment Complex.

Property Manager at Epic at Gateway, Responded To This Review

Hello there, We are very sorry that you are frustrated, and want you to know that we've been trying to reach you regarding your service requests. We would love to resolve your requests as quickly as possible. Please reach out to our Property Manager when you have a moment, and she will certainly address your needs. We hope to hear from you soon! Thank you, The Epic Team

4/21/17
Silverfish Infestation and Unresponsive Management!

This property has an infestation with silverfish. Yes, I know we are in Florida and you will see silverfish every "now and then", but seeing silverfish EVERYDAY in your unit is a MAJOR PROBLEM. If you as a resident, want to escalate an issue please do not think YOU will get anything resolved with the Property Manager Carol or the Regional Manager, Jennifer Burke. The Regional Manager will NEVER call you back (even if you called her several times and left voice messages). This property is not PROACTIVE at anything. So, if you want unwanted silverfish living with you, that do not pay ANY RENT, cannot be claimed as dependents on your tax return and Management that will NOT follow-up with you, then I welcome you to the Epic at Gateway. I warned you!

5/10/16
Moved in when construction was still underway

Stephane, our Sr. Property Manager, masterfully oversees multiple entities continuously executing multifaceted projects to keep Epic - Epic, it's not just a name here they really care about the lifestyle. She empowers an amazing team including Annie, Milton & Randy!! Multitasking while deftly defusing ever-arising challenges is just amazing. Consistently identifying ways to improve and expand on our Apartment Home lifestyle is exciting, each month we see their hard work come to fruition with new events and on-site spa services - you can't find this anywhere else, I've looked. Stephanie's innate character of inspiring positive apartment home life, sense of honor and humor makes her remarkable. The same can be said by the brilliant team she empowers to champion the Epic Lifestyle too. Reading negative reviews like the one below about "glitz & glam," is deeply disappointing as a resident. I can say this because I consider myself to have been one of the most demanding, uncompromising and often insensitive residents with regard to the staff, I've found myself frustrated at various things, it's how they responded and what was fixed that matters most to me - and I can't fault them, they rise to the occasion every time. The residents who live here are great people and we have a safe and gorgeous home environment that you can't find in this zip code elsewhere. If you're upset about your inability to pay, which upon reading some other posts, it sounds like your misdirecting your frustrations, talk to the office - I believe they could help you out. About the "filth" it's important to put some context that we live in a heavily wooded area with mischievous possums (a single Rooster too!) which like to come out at night and make a mess. That's why Epic invested in humane traps, installed DOUBLE locks on the valet trash bins and pressure washes all common areas. These negative posts, are materially misrepresentations of fact, if I were you I would take them down - it's almost libelous and not just to the staff yet also to the majority of residents here at Epic who take great pride in our home and little community.

12/10/15
Keep Looking - The glitter and glam is only for show

We were one of the first residents to move in with a 14 month lease (3 bed & garage), and until the place started filling up, we loved it. Now we hate it? Why? The property is filthy and ill-maintained. Sure, the clubhouse is gorgeous and the property is new... but look past all the glitter and dazzle... look at the buildings where people live! Staff won't pick up pet feces in the hallways (and there is always some! yuck!), they don't pick up the daily litter in the hallways so you have to trip over your neighbors trash for weeks! Office staff is rude and turnover is high. Overpriced, cheap fancy looking appliances, and the staff is always trying to play a game of "gotcha" with the residents. No reserved parking, so that's a big hassle too. They don't care about the residents.

Property Manager at Epic at Gateway, Responded To This Review

We are very sorry you are unhappy. We do strive to make The Epic at Gateway a place people want to call home. If you are continuing to have issues, please stop by the leasing office so we can see what we can do for you. We work hard to keep the property looking nice and we certainly do care about our residents very much. We are here to help, so please feel free to let us know your specific issues.

11/5/15
Not Worth The Hassle

Not worth the beautiful apartments. Dealing with the front desk is a nightmare. They are unorganized, incompetent, and clock watchers. They deposited my final rent check to the wrong account and have not responded to my emails. Horrible service. Ridiculously expensive to get out of a lease. You loose your deposit, have to pay back concession, and have to continue to pay rent until someone rents your unit. I called when I realized they didn't credit my account for my last months rent, and was told that the manager was too busy eating to take my call. HORRIBLE SERVICE.

Property Manager at Epic at Gateway, Responded To This Review

We are very sorry for your past experiences with service. We greatly value our residents and want you to feel that. Please stop by the leasing office and let us know what we can do to help.

9/21/15
The Epic at Gateway

I moved down from Boston a little over a month ago. When I drove into this complex I imeditatly knew it was a perfect fit for me! It had a swimming pool and hot tub area with cabana seating, a state of the art gym, a coffee house and clubhouse, and even a mini movie theater! I feel safe in this gated community, and never fear walking to my car at night by myself. The staff and everyone else who lives here is so nice. It is close to school, restaurants and any store you could possibly need. I would recommend The Epic at Gateway to anyone who needs a safe, beautiful and fun place to live in the Saint Peteraburg area!

Property Manager at Epic at Gateway, Responded To This Review

Thank you so much for your review. We truly value our residents and appreciate making our apartment community your home!

9/10/15
The place to be in 2015!

This place has everything that you'd want at one of Orlando's famous resorts, all from the weight room to the sauna to the movie theater! This place is awesome!

Property Manager at Epic at Gateway, Responded To This Review

Thank you for your review. We greatly appreciate our residents and want you to continue loving your home. Let us know if you ever need anything!

8/24/15
Is this my apartment or am I at a vacation resort.

I recently moved into the Epic at Gateway apartment complex and when I wake up every morning I feel like I am resort living. Upon driving into the complex, one feels as though the are arriving at their vacation resort, the keyless entry makes it very convenient to enter the gate and apartments. The amenities such as the pool, full gym, spa, movie theatre and clubhouse go above and beyond the expectation. I have not rented in years but am glad that I happened upon my new home. Everything does happen for a reason. R Fuller Pinellas Park

Property Manager at Epic at Gateway, Responded To This Review

Thank you for your review. We greatly appreciate you, as our resident, and are here if you ever need anything!

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Epic at Gateway Photos

  • 2BR, 2BA

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Frequently Asked Questions
Which floor plans are available, and what are the price ranges?

Epic at Gateway has one to three bedrooms with rent ranges from $1,955/mo. to $3,786/mo.

Can I see a model or tour Epic at Gateway?

You can take a virtual tour of Epic at Gateway on Apartments.com.

What neighborhood is the property located in?

Epic at Gateway is in the city of Pinellas Park. Here you’ll find three shopping centers within 1.4 miles of the property.Five parks are within 8.1 miles, including Sawgrass Lake Park, Sunken Gardens, and Great Explorations Children's Museum.

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3115 Grand Ave

Pinellas Park, FL 33782

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