Encore Panther Island

My experience at Encore Panther Island ended on an extremely disappointing note due to the way the community management staff handled my move-out process. After returning my access fob in the same fully functional condition in which it was issued to me, I was suddenly told it was “broken” — with no explanation, no inspection notes, no photos, and no documentation at all to support this claim. Despite the fact that the fob worked perfectly on the day I turned it in, management added a $75 charge to my account without providing any evidence that the alleged damage happened while it was in my possession. When I asked for documentation — including move-in condition records, proof of damage, and the written policy on how fobs are inspected — none was provided. The entire process felt disorganized, dismissive, and unprofessional. It’s frustrating to end a lease only to deal with unexplained fees and a lack of transparency from the staff. Residents deserve clear communication, proper documentation, and fair treatment — none of which I experienced in this situation. I expected better from a property that presents itself as a high-standard community. I hope management improves their accountability and communication with residents, because the current approach creates unnecessary stress and leaves a bad impression on what should have been a smooth move-out experience.

I’ve lived here for about 4 months now. Great location, great management, nice people. Anjela took care of us from the apartment tour to lease signing and is very helpful and friendly!

I’ve had a wonderful experience living here! The management team is professional, friendly, and always quick to respond to any requests. The maintenance staff does an excellent job keeping everything clean and in great condition. Highly recommend! TaMika

The process of getting a lease to an apartment at Encore Panther Island was really simple and easy. Their leasing office is very kind and informational.

The apartments are well built, new and modern. The amenities are top notch!

Hailey made the moving experience as painless as possible! I love the dog park and the doggie community! This place is awesome!

I have had a great experience here. Great amenities for affordable prices, and close to trails, events, and nightlife.

I love my new one-bedroom apartment at Encore Panther Island! The managers and staff are all AMAZING, which is also another reason why I love it here. The pool is SO stunning and the river runs through the apartment complex. Maintenance is super friendly and very responsive, and the apartments are also doing a 6-week free special which really helps financially with all of the moving costs. I feel safe in the parking garage because it is gated, and the elevators are so great coming from a place that only had stairs. I would definitely recommend moving to Encore Panther Island if you are looking for somewhere in Fort Worth. It feels like a little mini resort getaway, and there are STUNNING views of downtown and the river. There is a sky lounge too that you can hang out in and see downtown Fort Worth.

Panther Island Encore is like anything else in your life. You get what you put in. I have experienced nothing but courtesy, honesty and patience because that’s what I have also given. Any issues will get resolved if you approach the office with the same kind of attitude.

I love living because of the proximity to everything else. Any issues that I’ve had have been taken care of in a timely manner and I have had no issues with the management team. This relationship is like any other one. You get what you give.

Great community, thin walls and a tad expensive for the size of apartments but overall good experience

Great apartment community and location, easily accessible to downtown. Newer appliances and fixtures are a huge plus. Decent apartment amenities. The office staff is friendly and helpful, and it’s pretty easy to get in contact with them.

I live with one other person, my lovely wife. We love it here! We get to enjoy a taste of city life going to places in downtown or the stockyards of just minutes of driving Or a $7 Uber! And if that isn’t enough the Panther Island brewery is right in front across the street! They set the vibe right with some good music great tasty drinks and food pop ups! The swimming pool is amazing, and the indoor gym to get some motivation going.

Horrible overpriced apartment that will not lift a finger to help you.

I love everything about this complex, community, office management EXCEPT FOR THE WEED SMELL.

Have lived in different apartments across the city/state this has been the worst so far. Not safe- cars have been reported stolen/ broken into (windows broken etc). management has done little to help. No addition of cameras or any type of security/ notices to residents etc. I have friends at other nearby apartment complexes who had their management invest in security (guards, cameras etc). There's been several instances where random people off the street will enter the apartment facilities. Noisy - Im well aware of apartments like this being louder but across the area, the walls sound much more thin. I constantly hear my neighbors all around/above me at all hours of the day/night. Getting a good night of sleep has been impossible, trying to focus on anything during the day is unbearable. Water temperatures don't get hot enough, appliances/doors were poorly designed and barely fit. Seeing this as the most expensive apartment i've been in, it's been the smallest and probably towards the bottom end of cost-quality/experience spectrum

Apartments are not thought out, leasing staff is extremely disinterested in making it a pleasant experience living here. They won’t honor maintenance request, but they will tell you to submit them instead of talking to you about the issue. It will cost 200% of your rent plus that months rent with a 60 day notice to break the lease. Everything will be broken and will never get fixed.

I’ve had nothing but a pleasant experience thus far from living here. The staff are amazing and very helpful, there is always some type of event happening, and the amenities area is just the place to be. I love it here!

I moved from Austin, a densely populated city where most of my time is spent in traffic. Encore Panther Island has been a great location to run my errands and explore the city! I love my commute to work, how nice everyone in the community is and the amenities! I use the gym 3-4 times a week, go to the resort-style pool at least once a week and can see free shows in the sky lounge. The leasing staff has been extremely helpful and supportive throughout the move in process. Very happy I signed here!

Think twice before moving here. Very dangerous place. Cars constantly getting broken into. Complex does not take the issue seriously. No security guard on the premises

Great location for a reasonable price point; the apartments are updated and stylish. Management has great communication with residents.

Major security issues here, parking garage not secure, no locks on doors past the gate, which is normally open and not functioning.

I have enjoyed living here this past year and Encore staff has been amazing.

I moved here with my best friend in August and so far I absolutely love it here. It’s quiet, the neighbors are nice, the staff are pleasant and the amenities are awesome. Communication is good as well.

Encore has been a wonderful living experience! I love where I live. My apartment is beautiful, the amenities are well kept and state of the art. I genuinely look forward to engaging with and running into front office staff as well! The location means I can walk to the trinity and have easy access to downtown. Love it. Highly recommend.

Unless something changes, I wouldn't rent here again. It looks nice but it's cheaply made, windows don't seal right, takes too long to get maintenance requests solved. Security is questionable with the garage gate broken for days. Hall carpets aren't cleaned too often, and you can notice, as well as stains on walls. Expensive for what you really get.

It’s been almost 2 weeks since my best friend and I moved in and I can honestly say this has been the best moving experience by far. The apartments are beautiful, really nice amenities, and the leasing staff are super friendly and helpful. 10/10 recommend!

If you love random people coming in off the street to start fires and break glass at the pool area - people having an entire family of 20 people take over the entire pool area - then this is the place for you …..

Staff is really friendly and nice, but I have been noticing nonresidents coming by to swim and staying after hours. If that can be addressed, everything else is top notch. Fitness center, club room, and sky lounge/deck are always clean and are a cool place to chill at.

Encore Panther Island is an excellent community! The location is prime, the amenities are top-notch and the leasing office staff (BIG shoutout to Pam!!!!) is ahhh-some!!!!!

The leasing staff has made my move in easy and enjoyable. ??

This has been my easiest moving experience. I I love my new apartment. Love the location, the parking. The management has been outstanding