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Monthly Rent
$899 - $2,307
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Bedrooms
1 - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
541 - 1,533 sq ft
Make your way home to Elevate at Jackson Creek in Norcross, GA! Experience the best in apartment living while enjoying sophisticated custom interior upgrades to include our beautiful wood-style flooring, stainless steel appliances, stylish designer finishes, and much more! Residents experience a full menu of amenities designed with you in mind. Cool off in our relaxing resort-style outdoor pool, enjoy a play date with your pet at our new bark park, or engage your core during a vigorous workout in our fully equipped fitness center. Find the perfect one, two or three bedroom apartment in Norcross for you. We invite you to visit our community, schedule a tour with one of our leasing professionals today.
Pricing & Floor Plans
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Unit 1-3206Eprice $899square feet 541availibility Now
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Unit 1-3217Eprice $930square feet 541availibility Now
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Unit 2-3207Jprice $965square feet 541availibility Now
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Unit 1-3259Eprice $913square feet 703availibility Now
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Unit 1-3209Bprice $927square feet 703availibility Now
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Unit 1-3259Fprice $983square feet 703availibility Now
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Unit 2-3228Eprice $936square feet 714availibility Now
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Unit 2-3214Jprice $1,001square feet 714availibility Now
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Unit 2-3226Jprice $1,001square feet 714availibility Now
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Unit 2-3210Jprice $1,149square feet 844availibility Now
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Unit 1-3244Iprice $1,179square feet 844availibility Now
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Unit 2-3235Iprice $1,179square feet 844availibility Now
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Unit 2-3237Aprice $1,279square feet 1,048availibility Now
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Unit 1-3219Bprice $1,279square feet 1,048availibility Now
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Unit 1-3255Aprice $1,309square feet 1,048availibility Now
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Unit 1-3242Bprice $1,660square feet 1,241availibility Now
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Unit 2-3245Fprice $1,760square feet 1,241availibility Nov 4
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Unit 1-3206Eprice $899square feet 541availibility Now
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Unit 1-3217Eprice $930square feet 541availibility Now
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Unit 2-3207Jprice $965square feet 541availibility Now
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Unit 1-3259Eprice $913square feet 703availibility Now
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Unit 1-3209Bprice $927square feet 703availibility Now
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Unit 1-3259Fprice $983square feet 703availibility Now
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Unit 2-3228Eprice $936square feet 714availibility Now
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Unit 2-3214Jprice $1,001square feet 714availibility Now
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Unit 2-3226Jprice $1,001square feet 714availibility Now
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Unit 2-3210Jprice $1,149square feet 844availibility Now
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Unit 1-3244Iprice $1,179square feet 844availibility Now
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Unit 2-3235Iprice $1,179square feet 844availibility Now
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Unit 2-3237Aprice $1,279square feet 1,048availibility Now
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Unit 1-3219Bprice $1,279square feet 1,048availibility Now
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Unit 1-3255Aprice $1,309square feet 1,048availibility Now
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Unit 1-3242Bprice $1,660square feet 1,241availibility Now
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Unit 2-3245Fprice $1,760square feet 1,241availibility Nov 4
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.
Details
Property Information
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Built in 1984
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640 units/2 stories
Matterport 3D Tours
About Elevate at Jackson Creek
Make your way home to Elevate at Jackson Creek in Norcross, GA! Experience the best in apartment living while enjoying sophisticated custom interior upgrades to include our beautiful wood-style flooring, stainless steel appliances, stylish designer finishes, and much more! Residents experience a full menu of amenities designed with you in mind. Cool off in our relaxing resort-style outdoor pool, enjoy a play date with your pet at our new bark park, or engage your core during a vigorous workout in our fully equipped fitness center. Find the perfect one, two or three bedroom apartment in Norcross for you. We invite you to visit our community, schedule a tour with one of our leasing professionals today.
Elevate at Jackson Creek is an apartment community located in Gwinnett County and the 30093 ZIP Code. This area is served by the Gwinnett County attendance zone.
Unique Features
- Large Closets
- Renovated Apartment Homes Available
- Bridge Credit Plus
- Monthly Resident Events
- Non-Smoking Community
- BBQ/Picnic Area
- Updater
- Wood-Style Floors
- Soccer Court
- Convenience of Online Payments
- Flex Program
- Relaxing Outdoor Pool
- Air Conditioner
- BRAND-NEW Dog Park
- Patio/Balcony
- Vaulted Ceilings
- Washer/Dryer Connections
Community Amenities
Pool
Fitness Center
Laundry Facilities
Playground
- Laundry Facilities
- Maintenance on site
- Property Manager on Site
- Online Services
- Pet Play Area
- Business Center
- Clubhouse
- Walk-Up
- Fitness Center
- Pool
- Playground
- Grill
- Picnic Area
- Lake Access
- Pond
- Dog Park
Apartment Features
Air Conditioning
Dishwasher
Washer/Dryer Hookup
High Speed Internet Access
Walk-In Closets
Refrigerator
Tub/Shower
Disposal
Highlights
- High Speed Internet Access
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Cable Ready
- Trash Compactor
- Tub/Shower
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Stainless Steel Appliances
- Eat-in Kitchen
- Kitchen
- Oven
- Range
- Refrigerator
Model Details
- Carpet
- Vinyl Flooring
- Dining Room
- Vaulted Ceiling
- Walk-In Closets
- Window Coverings
- Balcony
- Patio
- Laundry Facilities
- Maintenance on site
- Property Manager on Site
- Online Services
- Pet Play Area
- Business Center
- Clubhouse
- Walk-Up
- Grill
- Picnic Area
- Lake Access
- Pond
- Dog Park
- Fitness Center
- Pool
- Playground
- Large Closets
- Renovated Apartment Homes Available
- Bridge Credit Plus
- Monthly Resident Events
- Non-Smoking Community
- BBQ/Picnic Area
- Updater
- Wood-Style Floors
- Soccer Court
- Convenience of Online Payments
- Flex Program
- Relaxing Outdoor Pool
- Air Conditioner
- BRAND-NEW Dog Park
- Patio/Balcony
- Vaulted Ceilings
- Washer/Dryer Connections
- High Speed Internet Access
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Cable Ready
- Trash Compactor
- Tub/Shower
- Dishwasher
- Disposal
- Stainless Steel Appliances
- Eat-in Kitchen
- Kitchen
- Oven
- Range
- Refrigerator
- Carpet
- Vinyl Flooring
- Dining Room
- Vaulted Ceiling
- Walk-In Closets
- Window Coverings
- Balcony
- Patio
| Monday | 9am - 6pm |
|---|---|
| Tuesday | 9am - 6pm |
| Wednesday | 11am - 6pm |
| Thursday | 9am - 6pm |
| Friday | 9am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
Northlake is a frequent shopper’s paradise. Home to Northlake Mall, Northlake Festival Shopping Center, and Tucker Meridian, there are endless department stores, supermarkets, retailers, movie theaters, and more within this quaint neighborhood. Located near both Tucker High School and Tucker Middle School, Northlake offers a family-friendly atmosphere.
Mercer University Atlanta Campus, Henderson Park, and Downtown Tucker are all just minutes from Northlake. Check out the small businesses and local restaurants along Lawrenceville Highway. Northlake offers a wide variety of chain dining options, from Thai cuisine and Mexican restaurants to American taverns and pizza parlors, Northlake has it all. Interstate 285 runs directly through town, so residents can hop onto the interstate and take it to Highway 78, which will take you past Decatur, Druid Hills, and into Downtown Atlanta.
Learn more about living in Northlake| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 16 min | 9.3 mi | |
| Drive: | 17 min | 10.2 mi | |
| Drive: | 18 min | 10.8 mi | |
| Drive: | 17 min | 12.1 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation options available in Norcross include Doraville, located 6.9 miles from Elevate at Jackson Creek. Elevate at Jackson Creek is near Hartsfield - Jackson Atlanta International, located 28.7 miles or 40 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
|
Drive: | 12 min | 6.9 mi |
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Drive: | 13 min | 8.7 mi |
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Drive: | 17 min | 11.1 mi |
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Drive: | 19 min | 12.6 mi |
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Drive: | 20 min | 13.7 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
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Drive: | 22 min | 15.9 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Hartsfield - Jackson Atlanta International
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Drive: | 40 min | 28.7 mi |
Time and distance from Elevate at Jackson Creek.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 4 min | 0.2 mi | |
| Walk: | 6 min | 0.3 mi | |
| Walk: | 8 min | 0.5 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
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Lucky Shoals Park
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Walk: | 17 min | 0.9 mi |
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Graves Park
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Drive: | 5 min | 2.5 mi |
|
Lions Club Park
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Drive: | 7 min | 3.3 mi |
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Best Friend Park
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Drive: | 7 min | 3.8 mi |
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Mountain Park
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Drive: | 13 min | 7.5 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 14 min | 9.1 mi | |
| Drive: | 15 min | 10.5 mi | |
| Drive: | 17 min | 11.9 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 34 min | 23.6 mi | |
| Drive: | 37 min | 24.3 mi |
Property Ratings at Elevate at Jackson Creek
Doing a great job includes cleaning up after youself The crew did a great job with the installation of the dishwasher and the hot water heater. But, they left a mess for me to clean up after installing the water heater. They need to make sure that they clean up after themselves.
Property Manager at Elevate at Jackson Creek, Responded To This Review
Hello! We're thrilled to hear that you were satisfied with the installation of your dishwasher and hot water heater. However, we sincerely apologize for the mess left behind after the job. Your feedback is crucial and we will address this issue with our team to ensure a more thorough clean-up after all future installations. Thank you for bringing this matter to our attention.
Fast service Personally, every time I have submitted a maintenance request, they have responded promptly, handled everything with care, and left everything as they found it. During the nine months I have lived in this apartment complex, I have experienced excellent customer service along with consistent communication via email.
Property Manager at Elevate at Jackson Creek, Responded To This Review
Thank you for sharing your experience! We’re thrilled to know our team has provided you with prompt service, great care, and consistent communication during your time here. We truly appreciate having you as part of our community.
Property Maintenance requests are not being filled. Property needs cleaning. Trash all over property. Lake used to look really nice, but it’s trashy and dirty. Does not make the property look good at all. Previous management Companies kept the lake and the area around it together, now no one seems to care.
Property Manager at Elevate at Jackson Creek, Responded To This Review
Thank you for sharing your feedback. We take concerns about maintenance and property appearance seriously and are actively working to address them. Please feel free to contact me directly at Atty.Castillo@bridgepm.com if you’d like to discuss any specific areas or issues.
Muy mal servicio no lo recomiendo nunca responden el teléfono
This is a horrible place to live. My apartment flooded and they did not want to fix it. The breezeway is falling apart. Garbage is everywhere. Had to live with roaches. The staff is horrible and no help to people.
Property Manager at Elevate at Jackson Creek, Responded To This Review
We're disappointed to hear about your experience and we appreciate you bringing these issues to our attention. We strive to maintain a clean and comfortable environment for all our residents. Please reach out to our Community Manager at Lesley.Zepeda@bridgepm.com so we can address your concerns directly and work towards improving your experience.
If you move here, make sure you get your roach spray ready.
Property Manager at Elevate at Jackson Creek, Responded To This Review
We would like to work with you to clear up any issues you've experienced with pests. If you could please email us at Jocanna.Brown@bridgepm.com, we would be happy to assist you with these concerns and promptly resolve them as necessary.
Addie in the leasing office gave me incorrect information in telling me the 1 bedroom/1 bathroom came with washer and dryer connections. I agreed to go to the top of my budget for a smaller apartment for this amenity. When it got closer to my move in date, the lease still had been signed and I had not received pictures of my actual unit in the time frame she told me so I reached out. 2 weeks of emails not responded to and calls not returned, I finally heard back and discovered the truth that the unit comes with no washer and dryer. 4 days before my lease starts. I am now stuck living here, and can’t wait for my lease to end so I can get out.
Property Manager at Elevate at Jackson Creek, Responded To This Review
Thank you for your feedback. We're disappointed to hear that some miscommunication has affected your impression of our community. We invite you to reach out to our community manager via Cassandra.Castillo@bridgepm.com so we can discuss alternative solutions; we hope to hear from you soon.
Update 7/10/21: Still have a leak in the kitchen, now it’s worse. Mopped up about 3 liters of water last week. Water leaks from the walls and light daily. The drywall behind the sink is soft to the touch. There is mold on the wall behind the sink, as well as in the lower cabinets. The counter is pulling away from the wall making it difficult to close the dishwasher. There is a hole in my ceiling from March when maintenance looked for a leak. Been to the leasing office multiple times, emailed the Bridge Property Mgmt corporate office - no action taken by anyone. Spoke with Christinna and the maintenance supervisor, was assured someone would come by…nothing. March 2021: Put in two maintenance requests for plumbing/appliances due to standing water around my dishwasher and hot water heater. First guy took dishwasher cover off, we both saw standing water - said they’d be out Monday to replace hoses on the dishwasher. Never happened. Second request placed. Someone came by, said there were no leaks, nothing to replace, and left the dishwasher taken apart. Apartment smells like mold/mildew. Will continue to send in requests with pictures and hope for the best.
Property Manager at Elevate at Jackson Creek, Responded To This Review
Our maintenance team works hard to adequately address both resident issues in a timely manner, so we're sorry to hear that your experience with this has been less than satisfactory. We'd like to take care of all of your concerns in a more thorough manner as soon as possible. At your convenience, please email our community manager via Cassandra.Castillo@bridgepm.com so that we can take care of each of the issues you're experiencing. We hope to hear from you soon.
Don’t choose this property! Roaches and black mold everywhere! And they try to fix the problem by changing one air filter ! Maintenance is poor! Currently trying to get out of my lease because my apartment is affected with mold and roaches no matter how much pest control comes!
They give very bad attention to the residents of the apartments I have been reporting many problems for days and I do not receive a solution they gave us the apartment in poor condition the old damaged stove that gives electrical touches the damaged cabinets fallen drawers the bathrooms leak water the doors are falling nothing of what you see in the photographs on the page of is real, the most certain thing is that we will leave the apartment due to poor attention if they will deliver the apartment as it should, one is not called and calls to ask that they have the damaged things fixed
I have never lived in a roach-infested apartment before moving here. We pay a pest control monthly fee and there have been roaches in our apartment since day one. We have contacted the leasing office multiple times about breaking our lease and they never get back to us. There is also a lot of water damage around the apartment (mainly ceilings) which I am pretty sure is leading to mold on the ceilings. Also, the washer/dryers on the unit are disgusting and therefore I have never used them. The rent is cheap but not worth it, trust me!
Leaky ceiling, loud neighbor, carpet never cleaned or replaced in four years of me living here. Toughing it out until my lease ends.
They are very safe and you have many Serca stores that provide maintenance
Good place to live, you can a visit to decide your future residence..
Awesome been here for 3 years so far so good probably the cheapest going now
Very nice apartments and do many activities
Excellent customer service and the rent cheap good pool
They stay on top of things make your living here worth while. If you have a problem they will fix it. Love it!!!!
I am beyond grateful for finding this apartment complex! Brandon who is the person who assisted me & got me approved in two days. His personality is everything. The apartments are okay! But it’s not uncomfortable to live in which is effect my situation being a single mom of two Special needs kids. I appreciate their desire to improve the community and offer a lot of fun things to do. Oh and location is great! It’s close to my school, my kids school and all the shopping places.
I love here good and quiet at night time. I am so happy.
Perfect apartment ,just few minutes walk from Walmart, Dollars Tree, gas station, some restaurants...the location is good and around everything. I would like to appreiate the excellent service and professional experience we receive from this apartment service manager and his wonderful team. The apartment is calm good place for study,a lot of entertainment for the children and everyone. I just feel confortable living at Elevate at Jackson Creek with my family. I Strongly recommend you to visit the apartment and eventually rent one.
I recently moved to the area and, though it was difficult, Brandon helped me to get all of my required documents in and get me moved in as quickly as possible. They are constantly changing and making improvements to the property and have several community building events.
Ok place to live. Neighbors ok. No problem with parking.
The new management team has been awesome. I love working with Paishance and Brandon. They help get things done in a timely manner. I love that they are coming in and doing more events for the community as well. I’m noticing that things are getting better especially with online rent pay and things getting fixed in my apartment.
Great staff and loving my apt, peaceful and friendly neighbors maintenance always calls me about an issue
Units are actually not as bad as previous reviews,eventhough I've only been there a short amount of time my only complaint as of right now is I can hear the floor above me stomping, any issue I've had was addressed accordingly. The complaints about the trash is overrated in my opinion. Theres multiple tenants so the trash build up can be expected, I've read about roach problems which u myself have no issues with. The unit tends to be cold and rooma a little small but other than that seeing as tho I needed a place at the time I still dont have any complaints at the moment. Over all I think it's a good community! As like any other rental properties there could be adjustments but in my opinion nothing is like the previous reviews I've come across
This is a very nice apartment complex. The staff is very nice and helpful. I plan living here for a very long time. They always on top of everything. The new Assisant Manager he is a very nice humble person. I would give them a million likes if I could. Thank you to ELEVATE AT JACKSON CREEK I'm so Proud of being a resident! Also I give a lot of likes to Christaina to the Property Manager I love her spirit she always keep a smile on my face when sometimes I just walk in to just talk she always makes me happy when I leave the office. Thank you and God Bless to everyone!
Overall, this was a learning experience. I just wish I never sign the lease before I actually look at our apartment suite and I wish all the appliances were fully working. I understand I stay in a “ classic suite” but out of the respect of someone moving into that suite have it fully ready. However, you live and you learn. Jackson creek just need to work on customer service and their maintenance crew need to be up to date with services and changes , that’s all I ever ask for. I still haven’t got any of what I got put in for a work order , but it is what it is. I have a roof over my head , so thank God. Even with the troubles this place have bring, it taught me a lot in regards of the next apartment I get and one day my own home.
Never in my life have had such horrible customer service. When we first moved in the carbon monoxide vent for a water heater was not even hooked up. after they installed a new water heater we had multiple gas leaks. As we were moving into our unit they were installing light fixtures, and getting ready to paint cabinets. They basically moved us into a unit that was in the process of being renovated. We were not able to do our walk through until the day of move in.
Save your money! Bridge Properties is trash!Waited a month for kitchen cabinets.A/c keeps going out and not hot water heater needs to be replaced!! Corporate doesn’t care! Jessica has a bad attitude and Dylan never called!!Throw the whole property away!
I’ve been a tenant here for a few months when it was Ashford and unprofessional, now that it’s Elevate and owned by Bridge it’s become worse. I originally paid more to have an upgraded apt. Nothing in this apt is upgraded. You can’t open a draw or cupboard without it feeling like it’s gonna fall apart. Upgraded apt, but no icemaker. Sliding closet doors falling off hinges. I’m over Radco & Bridge. I’ve put in mulitiple maintenance requests but have yet to have my issues fixed. They never power wash in front of the apartments so it looks filthy. I can only sweep in front of my doors. I can’t do it for all the units. They never answer their phones, so there’s no assistance. I can’t wait for my lease to be up to get out of this dump.
I applied while the property was still owned by Radco but over that weekend it was purchased by Bridge Property Management. There was a lot of confusion about where my paperwork went and what I was supposed to pay since they were in transition. It took some time but they finally got everything situated and I moved in the day I was supposed to. Overall, my maintenance requests have been fixed and for the most part the staff has been polite. HOWEVER, I recently got a bill for an additional fee and called several times to speak with a manager about it. When someone finally called back, it wasn't a manager it was another staff member and she still didn't properly explain the fee so I again requested to speak with a manager. Someone else called back (still not a manager), he explained that it was for renter's insurance and unless I provided my own I had to pay the fee. I said, ok and stated that wasn't explained to me at the time I signed my lease. He became extremely rude and told me he couldn't speak to what was said with the other company. I told him I signed with his company and it wasn't explained, nor was it charged the last few months. He asked the manager in the background to confirm this, which they did and his response was "it should've been and it will be from now on". The conversation ended with him still being rude. I immediately called back to speak to the manager about his attitude (since they were clearly available and answering questions during my call) and what a surprise, no one was available. If you like being avoided by management and talked to any kind of way by the staff, this is the place for you!
The office staff, with the exception of one individual, are not helpful. There's one office to run what use to be 2 separate apartment complexes, and the unorganized methods shine bright. The lack of communication is strong, and the staff often say whatever to get you off the phone or out of the office. We've been wrongfully given late rent notices, maintenance concerns are not a priority, and we've been without a washer & dryer for over a week now. Before we moved in, we were told that there would be updates made to our unit before we moved in (cabinets, tree trimming, cleaning), but that was untruthful. Before our 3 month window to inform if we were staying or leaving, Ashford roped us back in with only 4 days to decide if we would leave or take their "discounted" fee on increased rent. We gave them proof of renter's insurance elsewhere, then later down the line, was charged renter's insurance through Ashford as well. Also, the staff turn-around is terrible, and there aren't enough trash compactors for all of this units. And between the size of the unit (1 bed, 1 bath is actually about 520 sqft), the down-grade appliances, and the out of date cabinets & light fixtures, we are being overcharged.
Property Manager at Elevate at Jackson Creek, Responded To This Review
Thank you for taking a moment to provide this feedback. We sincerely regret that you've experienced frustrations and confusion due to miscommunication. Our staff members are all professionals dedicated to service excellence, and anything less than exemplary care is not up to our standards. Please contact us at 770-923-5011 so that we may address these concerns and work on restoring your confidence in Ashford Jackson Creek.
I have a feeling they are going to go up hight on their prices soon they sent people to do a Maintenance Survey on the apartments. It's time for me look for a new apartment that is worth the money it's asking for. You want somebody to pay extra with old cabinets only reason why I have new Appliances be my, Refrigerator was very old my stove kept shocking me when you turn it on and my dishwasher wouldn't drain the water out.
Property Manager at Elevate at Jackson Creek, Responded To This Review
Thank you for taking a moment to provide this feedback about Ashford Jackson Creek. We strive to exceed our residents' expectations in regard to our amenities and the value we offer. Please accept our apologies for your disappointment. We'd love an opportunity to discuss your concerns in an effort to regain your confidence. Kindly reach out to us at 770-923-5011 or stop by the office. Thank you.
Property Manager at Elevate at Jackson Creek, Responded To This Review
Thank you for taking a moment to provide this feedback about Ashford Jackson Creek. We strive to exceed our residents' expectations in regard to our amenities and the value we offer. Please accept our apologies for your disappointment. We'd love an opportunity to discuss your concerns in an effort to regain your confidence. Kindly reach out to us at 770-923-5011 or stop by the office. Thank you.
Property Manager at Elevate at Jackson Creek, Responded To This Review
Thank you for taking a moment to provide this feedback about Ashford Jackson Creek. We strive to exceed our residents' expectations in regard to our amenities and the value we offer. Please accept our apologies for your disappointment. We'd love an opportunity to discuss your concerns in an effort to regain your confidence. Kindly reach out to us at 770-923-5011 or stop by the office. Thank you.
My apartment was also I had to call maintenance several times to get my door fixed. I still have trouble opening it. They do not have a big enough garbage dump for the number of people living here so it over flows often. Apartment staff are frequently unhelpful and dont seem care. It is difficult to drive in and out of the apartment area. There is barely enough space for two vehicles. There are always bugs and ants crawling around in my apartment even after repeatedably calling pest control. Living here has caused me more stress than any other place I have lived at. My lock broke and I had to stay in a hotel for the night.
Property Manager at Elevate at Jackson Creek, Responded To This Review
Although your feedback is difficult to hear, we appreciate you sharing it because it gives us the opportunity to improve. We apologize for all of the difficulties you have faced since moving to Ashford Jackson Creek. It's important to us that all of our community members are satisfied with where they live, so please give us a call at 770-923-5011 email us at jacksonmanager@radcoliving.com so we can address your concerns and do our best to make things better for you. Thank you.
So far so good! Leasing process was very fast , apt was ready the day I needed it to be ready. Michelle the Leasing Agent , was very professional! My neighbors are nice. Very family friendly, the lake is also very nice! The amenties are great as well!
Property Manager at Elevate at Jackson Creek, Responded To This Review
Hi, We are dedicated to providing the best community for all of our residents and we are happy that you are enjoying your stay at Ashford Jackson Creek!
Great place to live lessons staff is very helpful and friendly... Maintenance do well with repairs and up keep of property. Just an overall great place to live
Property Manager at Elevate at Jackson Creek, Responded To This Review
Thank you for this glowing review of Ashford Jackson Creek! We remain dedicated to exceeding the expectations of our residents, and we appreciate the recognition. We hope you'll be happy here for many months to come.
Management isn’t helpful at all, they leave you hanging for weeks witouth washer machine, knowing that there is water and mold in the laundry room and they don’t do nothing bout it till you YELL ! If something breaks in the house management doesn’t really care along it takes to get fixed , roaches live here!!!!!no efforts! Hiring ppl with no experience! They charge pest control fees every month but no one comes here to spray!!! Looking forward for my lease to be up other than they will get new Manager then few things might change.It looks nice on the outside but live there few months then I’ll see you reviews here ??
Property Manager at Elevate at Jackson Creek, Responded To This Review
We're sorry that this has been your experience at our community. We strive to create a comfortable living environment for our residents, and we apologize if we've fallen short of your expectations. Will you please reach out to the leasing office so that we can work on finding a fix to these issues? We're sure we can find solutions. Thank you.
I lived here for 2 years. the new leasing company (RADCO) could care less about anything but making a quick buck. Repaid go uncompleted until you pitch a fit. Dumpster continual overflows and they do nothing to prevent this. They have way to many tenants for the small dumpster they have. there is not security guard anymore. The tenants are getting more and more unruly and the office couldn't care less. Noise complaints go unanswered. Staff in the office are clueless about how to handle things. Kids are all over the place. Unruly and in the road and will not move when cars approach. This has become the hood.
Property Manager at Elevate at Jackson Creek, Responded To This Review
Thanks for getting in touch with us. We apologize for your disappointing experiences in our community. We work hard to make sure everyone has a comfortable home and to resolve problems quickly. If you would like to discuss further, please feel free to contact us. Thanks.
I am not a tenant here at this location but I will never rent from here. I applied for an apartment on Saturday after I went and spoke to a leasing consultant who told me the apartment was available. After I filled out the application and paid $200 for the application and administration fee online I called on Monday just to be informed that the apartment is not available. The consultant said it could take up to 60 days for my money to be returned. 60 days?! It took .5 seconds for the money to come out of my account and now I have to wait until corporate writes me a check to reimburse my money. That is complete nonsense!!! Not everyone can afford to wait 60 days for $200 to be returned when they are trying to move. What makes it even more crazy is the consultant said even though it shows there are apartments available, the date shown on the website is the date of when the tenant moves out. You guys are falsely advertising apartments that are not available and then holding people's money until "corporate" decides to return my money in a proper fashion. Ashford Jackson get very familiar with my name because I will be calling, emailing and reporting this company until my money is returned.
DO NOT MOVE HERE. Roaches, all broken old appliances, carpenter bees in the walls, no outlets work, everything breaks constantly. Save yourself the money. Oh and your cars get towed for no reason so you'll have expensive towing bills.
Pros: Nice place to live. It's in a good location that is around a lot. The people in the rent office are very nice and accommodating. They have a playground and a club house and many things for children to do, and the renter staff allow you to use their facilities. I like the layout of the bigger one bedrooms, and the seem to care about safety on the property. Cons: No washer and dryer connections in most apartments The can use sidewalks and the roads should be wider. The structure of some of the buildings need to be redone It's pricey
Elevate at Jackson Creek Photos
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1BR, 1BA - 714SF
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Models
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1 Bedroom
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1 Bedroom
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1 Bedroom
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2 Bedrooms
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2 Bedrooms
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Elevate at Jackson Creek has one to three bedrooms with rent ranges from $899/mo. to $2,307/mo.
You can take a virtual tour of Elevate at Jackson Creek on Apartments.com.
Elevate at Jackson Creek is in the city of Norcross. Here you’ll find three shopping centers within 0.5 mile of the property.Five parks are within 7.5 miles, including Lucky Shoals Park, Graves Park, and Lions Club Park.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
3201 Sunrise Village Ln
Norcross, GA 30093