Elan at River Oaks

I feel like I got tricked because I was promised something that hasn't been delivered to me at all. This place is really dirty and stinks all the time. And it's so noisy 24/7. I've always lived in buildings but this is so loud, no insulation. I tried to get help but they just told my neighbor I complained and now they're even louder even banging on my doors. You have kids and teens waiting outside the pool for someone to let them in with keys so we can't bring our own kids to swim or enjoy anything. I better not see the standard reply from someone that doesn't even work here below. Your staff is rude! They cause more problems than they solve

Can't wait to leave. Gates are broken, and doors always open. Mailbox broken into. Smells like trash and sewer. Vents connected in units so you smells all the cooking and cigarette smell. Loud neighbors will keep you up and something always broken so construction will keep you from working at home

Cheap motel at luxury prices. You will never again know peace and quiet. You will not sleep. Don't expect to be able to work remotely from your home. This place is used for tech companies to house their workers temporarily, so there is constant noise from movers and builders and cleaners. Despite offering "quiet hours", these rules are often broken by property managers themselves, as they allow gardeners, cleaners, and builders to begin work at 6am--even on the weekends. Noisy neighbor issues will be ignored by staff and management, and you will be treated rudely. Your rent will be high, and raised whenever possible. You won't be able to enjoy any amenities, such as the pool. The pool is used by the staff for their own families, who don't live here. Any restaurants/stores nearby close at 2pm during the week, and aren't open on the weekend. Not worth it. Unsafe for your vehicle, as the gate is always broken. All gates are broken for most of the property, so your packages and mail won't be safe either.

I spent Thanksgiving 2022 at the Elan Village Lane complex. The apartments are classy and top notch with a gated entrance and beautiful balcony views. However, as I was headed back to the lower basement garage, I noticed broken glass strewn around my vehicle. During the early morning hours, a thief had broken the passenger side window and stole personal belongings. I was shocked, to say the least. I think the basement garage could use some cameras, especially since the main parking area lacks security and is accessible to anyone.

We saw at least 20 different apartments before deciding on moving to Elan and we are extremely happy with our choice of the Elan at River Oaks community and particularly our sunny apartment . The building is really clean, well maintained and incredibly quiet. The shopping carts on parking lot is a huge bonus. The views from our apartment are spectacular (lakes, fountains, huge trees) it is quiet, very private. The staff and front desk are extremely friendly and often go out of their way to help. We have not had any major maintenance problems in our apartment the past year, but maintenance requests completed very promptly, the maintenance staff was efficient in fixing the minor problems we have had. As former resident I can name all pros and cons: Pros: * stuff is awesome and always have a great attitude * beautiful landscape with fountains and lakes (with lovely cute ducks) * plenty of parking spots on two levels * shopping carts on parking * AC outlet on some parking spots (very easy to vacuum a car) * awesome gyms ( two of them are not crowded even in peak hours) * washer and dryer in unit (actually on your patio! so you won't even hear the noise) * free tennis lessons * !!! MOVE - OUT PROCESS was very smooth and friendly. We've got whole our deposit back (except cleaning fee, which is very-very reasonable) Cons: - Not the newest building (but still great) - Club house is accessible 9 am - 6 pm (not 24/7) - After moving out you'll going to miss this community Overall fantastic experience!

Very nice place, well maintained. Staff if very friendly, and nice apartments.

I've been living in a studio here for the past 2 years, and if you're looking for a quiet apartment with decent amenities this isn't a bad choice. However, with the recent rent increases, it is now comparable with newer and nicer apartments in the area. If I didn't already live here and was too lazy to do the apartment hunt once again, I would probably live elsewhere.

Great space to live in. Positives - The apartments are spacious, fire places, kitchens are great, outdoor space is very well maintained, beautiful surroundings, 3 pools, tennis courts. Negatives - Little maze like - everything looks the same and easy to get lost, only 1 lift on each side of the building, our apartment gets no satellite connectivity so cant get direct tv etc.

Nestled in Northern San Jose, the Elan at River Oaks community sits embedded with mature trees, fountains and pounds giving it a resort like feel. With many great amenities from three pools to which includes a lap pool, cardio & weight room to tennis courts; Elan at River oaks is an enjoyable and relaxing place to live. Followed by a great staff, they bring our community togeather by hosting many events from dog socials to tennis lessons and so on. I would recommend a move to our community for any one looking to call a place home.

Elan Village has been very nice. I have the Sapphire apartment that is nearly 800sq/ft. It's a nice layout except the bedroom is awkwardly big. I wish they made it a little smaller and put more space in the living room. The dual doors to the balcony are really nifty. The leasing office and staff have been great. I've only had to do one maintenance request for when my bathroom light started flickering. Turns out it is was also using electricity when it was off. They send us email about packages, and on Wednesday & Thursday the office stays open until 8pm if you get home late and need to pick up a package. Almost all of your bills can be paid automatically online which is great, except for one utility bill, which must be paid for manually online every month. The worst thing about this complex is it's location. Montague expressway is a pain turn turn left on, and there are a lot of lights. There isn't many food options nearby, and we're surrounded by office buildings and even a farm 2 blocks away. That said, I haven't had any large complaints, and I've had a happy year here. Pros: Tons of amenities Clean Quiet Great landscaping Dog friendly Cons: Location -- it's not really near anything. I can hear upstairs neighbors when walking around. Price went up by 15% after first year. I paid extra to get a non-smoking building, but people still smoke.

Located in the heart of Silicon Valley this is a great apartment complex in the South Bay. Living in Elan is truly like living in a resort. With tennis courts, 3 pools and 2 gyms we have all that we need literally right around the corner. We are walking distance from a small strip mall that has a Starbucks, Hobee's and a few other restaurants. The apartment complex also allows food trucks to stop by so if you feel like eating out but don't feel like driving you can always walk to the food trucks that come by in the evenings. The apartment management staff are friendly and the maintenance staff is prompt and friendly as well. Another great feature of this apartment complex is the abundant parking. Unlike other apartments (including my previous apartment) where parking is a problem for guests, we never have that issue as there is plenty of covered and uncovered parking for guests. One drawback of the buildings here are the thin walls which sometimes mean that we can hear our neighbors if they are loud or having a party. Another potential issue is the installation of satellite dishes as not all apartment complex balconies are facing the correct direction. This was not an issue for me as I have cable. All buildings have elevators and what I like about the design of the buildings is the uncovered passageways leading to and from our apartment. I like that the passages are not covered making the apartment complex look less like a hotel. Another feature that I like is the garbage chute on each floor. Not having to walk to a dumpster to throw my garbage means that I can throw my trash out every night which I really like. The apartments themselves are spacious and well designed. My wife and I currently rent a 2 bedroom 2 bathroom and it's perfect for the two of us and the occasional guest. We especially enjoy the open kitchen with plenty of storage space. It's also nice to have a balcony that allows me to store and use my grill. Even though the apartment complex itself has barbeque pits, I enjoy grilling at home and I'm glad Elan allows it. In terms of location, Elan is close to 237, 880 and 101 so getting to other parts of the bay is really easy. It's also not too far from the light rail station that connects to downtown San Jose in the south and the Mountain View Caltrain station in the north. All in all a great place to live in the bay area!