Elan at Mallard Creek Apartment Homes
2305 New England St,
Charlotte,
NC
28269
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Monthly Rent
$1,078 - $2,390
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Bedrooms
1 - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
750 - 1,726 sq ft
Tucked away in a quiet Charlotte neighborhood, Elan at Mallard Creek offers contemporary living through our spacious apartment homes and collection of premium amenities. With modern apartments combined with casual community living, everything you need for an easy, carefree lifestyle is right at your fingertips.
Pricing & Floor Plans
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Unit 1320price $1,111square feet 840availibility Now
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Unit 1107price $1,111square feet 840availibility Now
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Unit 0307price $1,116square feet 840availibility Now
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Unit 1314price $1,106square feet 750availibility Now
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Unit 1201price $1,106square feet 750availibility Now
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Unit 0317price $1,134square feet 750availibility Now
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Unit 0404price $1,383square feet 1,150availibility Now
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Unit 0408price $1,399square feet 1,150availibility Jun 19
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Unit 1012price $1,374square feet 1,150availibility Jul 7
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Unit 1410price $1,385square feet 1,280availibility Now
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Unit 0911price $1,406square feet 1,280availibility Now
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Unit 0411price $1,433square feet 1,280availibility Jul 16
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Unit 0605price $1,558square feet 1,280availibility Jul 8
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Unit 0711price $1,779square feet 1,450availibility Jun 27
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Unit 1320price $1,111square feet 840availibility Now
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Unit 1107price $1,111square feet 840availibility Now
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Unit 0307price $1,116square feet 840availibility Now
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Unit 1314price $1,106square feet 750availibility Now
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Unit 1201price $1,106square feet 750availibility Now
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Unit 0317price $1,134square feet 750availibility Now
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Unit 0404price $1,383square feet 1,150availibility Now
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Unit 0408price $1,399square feet 1,150availibility Jun 19
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Unit 1012price $1,374square feet 1,150availibility Jul 7
-
Unit 1410price $1,385square feet 1,280availibility Now
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Unit 0911price $1,406square feet 1,280availibility Now
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Unit 0411price $1,433square feet 1,280availibility Jul 16
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Unit 0605price $1,558square feet 1,280availibility Jul 8
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Unit 0711price $1,779square feet 1,450availibility Jun 27
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.
- One-Time Move-In Fees
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Administrative Fee$150
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Application Fee$125
- Dogs Allowed
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Monthly pet rent$35
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One time Fee$250
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Pet deposit$250
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Restrictions:Our community is pet friendly and breed friendly! Aggressive dogs or any dog with a bite history will not be accepted.
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Comments:German Shepherd, Anatolian Shepherd, American Pit Bull Terrier, American Bull Dog, Staffordshire Bull Terrier, American Staffordshire Terrier, Rottweiler, Bullmastiff, Akita, Chow Chow, Wolf-Dogs and Wolf Hybrids, Doberman (full), Airedale
- Cats Allowed
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Monthly pet rent$35
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One time Fee$250
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Pet deposit$250
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Comments:$500 fee for 2 pets
- Parking
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Surface Lot--1 Max
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OtherOpen Parking Lot & Garages available for Rent. Please call our leasing office for more parking information.--
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GarageCall for details$100/mo1 Max, Assigned Parking
- Storage Fees
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Storage Unit$0/mo
Details
Utilities Included
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Cable
Property Information
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Built in 1996
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288 units/3 stories
Matterport 3D Tours
Select a unit to view pricing & availability
About Elan at Mallard Creek Apartment Homes
Tucked away in a quiet Charlotte neighborhood, Elan at Mallard Creek offers contemporary living through our spacious apartment homes and collection of premium amenities. With modern apartments combined with casual community living, everything you need for an easy, carefree lifestyle is right at your fingertips.
Elan at Mallard Creek Apartment Homes is an apartment community located in Mecklenburg County and the 28269 ZIP Code. This area is served by the Charlotte-Mecklenburg attendance zone.
Unique Features
- Dog Park with Agility Equipment
- Free Wi-Fi at Clubhouse, Pool, and Fitness Center
- Stainless Glass Top Stove
- Attached Garages with Interior Entrance
- Built-In Microwave
- Full-Size Washer and Dryer Included
- Hardwood-Style Flooring
- Modern Bedroom Ceiling Fan with Lighting
- Summer Kitchen with Grilling Stations
- Balcony or Patio
- Detached Garages Available
- Upgraded Bathroom Cabinetry
- Upgraded Faucets and Lighting Fixtures
- Vaulted Ceilings
- Wood-Burning Fireplaces
- Deposit Alternatives Available
- Fire Pit with Lounge Seating
- Indoor Bow-WOW Pet Wash Station
- Undermount Stainless Sink
- Wide-Plank Light Oak Flooring
- ADA Modified
- Gooseneck Sink Faucet with Sprayer
- Pre-qualified Renters Insurance
- Recessed Lighting
- Built-In Media Space
- Resident Rewards Program
- Resort-Style Pool with Designer Lounge Furniture
- Two-Inch Faux Wood Blinds
- Upgraded Kitchen Cabinetry
- 24-Hour Emergency Maintenance
- Garden Tubs
- Internet Cafe with Laptops and Coffee Bar
- Large Walk-In Closets
- National Relocation Program
- Online Resident Services and Bill Pay
- Parcel System with Text and Email Notification
- Spacious Outdoor Patios and Balconies
- Subway Tile Backsplash
- Espresso Cabinetry
- Modern Living Room Ceiling Fan with Lighting
- New Granite Countertops with Backsplash
- Plush Carpeting in Bedrooms
- Shaker-Style Cabinetry
- Smart Home Technology
Contact
Self-Guided Tours Available
This community supports self-guided tours that offer prospective residents the ability to enter, tour, and exit the property without staff assistance. Contact the property for more details.
Community Amenities
Pool
Fitness Center
Playground
Clubhouse
- Wi-Fi
- Trash Pickup - Door to Door
- Planned Social Activities
- Pet Play Area
- Pet Washing Station
- Business Center
- Clubhouse
- Lounge
- Walk-Up
- Fitness Center
- Pool
- Playground
- Tennis Court
- Walking/Biking Trails
- Gated
- Dog Park
Apartment Features
Air Conditioning
Dishwasher
Washer/Dryer Hookup
High Speed Internet Access
Walk-In Closets
Granite Countertops
Microwave
Wi-Fi
Highlights
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer Hookup
- Air Conditioning
- Ceiling Fans
- Cable Ready
- Storage Space
- Fireplace
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Granite Countertops
- Stainless Steel Appliances
- Pantry
- Kitchen
- Microwave
Model Details
- High Ceilings
- Vaulted Ceiling
- Walk-In Closets
- Linen Closet
- Window Coverings
- Balcony
- Patio
Income Restrictions
How To Qualify
- Wi-Fi
- Trash Pickup - Door to Door
- Planned Social Activities
- Pet Play Area
- Pet Washing Station
- Business Center
- Clubhouse
- Lounge
- Walk-Up
- Gated
- Dog Park
- Fitness Center
- Pool
- Playground
- Tennis Court
- Walking/Biking Trails
- Dog Park with Agility Equipment
- Free Wi-Fi at Clubhouse, Pool, and Fitness Center
- Stainless Glass Top Stove
- Attached Garages with Interior Entrance
- Built-In Microwave
- Full-Size Washer and Dryer Included
- Hardwood-Style Flooring
- Modern Bedroom Ceiling Fan with Lighting
- Summer Kitchen with Grilling Stations
- Balcony or Patio
- Detached Garages Available
- Upgraded Bathroom Cabinetry
- Upgraded Faucets and Lighting Fixtures
- Vaulted Ceilings
- Wood-Burning Fireplaces
- Deposit Alternatives Available
- Fire Pit with Lounge Seating
- Indoor Bow-WOW Pet Wash Station
- Undermount Stainless Sink
- Wide-Plank Light Oak Flooring
- ADA Modified
- Gooseneck Sink Faucet with Sprayer
- Pre-qualified Renters Insurance
- Recessed Lighting
- Built-In Media Space
- Resident Rewards Program
- Resort-Style Pool with Designer Lounge Furniture
- Two-Inch Faux Wood Blinds
- Upgraded Kitchen Cabinetry
- 24-Hour Emergency Maintenance
- Garden Tubs
- Internet Cafe with Laptops and Coffee Bar
- Large Walk-In Closets
- National Relocation Program
- Online Resident Services and Bill Pay
- Parcel System with Text and Email Notification
- Spacious Outdoor Patios and Balconies
- Subway Tile Backsplash
- Espresso Cabinetry
- Modern Living Room Ceiling Fan with Lighting
- New Granite Countertops with Backsplash
- Plush Carpeting in Bedrooms
- Shaker-Style Cabinetry
- Smart Home Technology
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer Hookup
- Air Conditioning
- Ceiling Fans
- Cable Ready
- Storage Space
- Fireplace
- Dishwasher
- Disposal
- Granite Countertops
- Stainless Steel Appliances
- Pantry
- Kitchen
- Microwave
- High Ceilings
- Vaulted Ceiling
- Walk-In Closets
- Linen Closet
- Window Coverings
- Balcony
- Patio
| Monday | 10am - 6pm |
|---|---|
| Tuesday | 10am - 6pm |
| Wednesday | 10am - 6pm |
| Thursday | 10am - 6pm |
| Friday | 10am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
Prosperity Church Road is located just over four miles away from the University of North Carolina at Charlotte, but you don’t have to be in college to enjoy this excellent neighborhood. This wooded area features a variety of large single-family houses, townhomes, and apartments for rent. Along with easy access to the university, residents enjoy Prosperity Church Road’s great schools, family-friendly atmosphere, and proximity to plenty of amenities. When locals aren’t enjoying the neighborhood’s lush green spaces like Mallard Creek Park and the Tradition Golf Club, you’ll find them socializing at community events like cookouts, yard sales, and block parties. Prosperity Church Road has several shopping plazas and restaurants and is near two large malls, Northlake Mall and Concord Mills, which also has an aquarium, a movie theater, and go karts. Attracting even more residents, Prosperity Church Road is about 13 miles northeast of Uptown Charlotte.
Learn more about living in Prosperity Church Road| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 7 min | 3.5 mi | |
| Drive: | 11 min | 6.2 mi | |
| Drive: | 14 min | 8.6 mi | |
| Drive: | 16 min | 8.6 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation options available in Charlotte include Mccullough Station, located 2.6 miles from Elan at Mallard Creek Apartment Homes. Elan at Mallard Creek Apartment Homes is near Concord-Padgett Regional, located 7.1 miles or 14 minutes away, and Charlotte/Douglas International, located 16.0 miles or 27 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
| Drive: | 5 min | 2.6 mi | |
| Drive: | 5 min | 2.7 mi | |
| Drive: | 7 min | 3.7 mi | |
| Drive: | 10 min | 4.1 mi | |
| Drive: | 8 min | 4.5 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 14 min | 7.2 mi |
|
|
Drive: | 27 min | 19.2 mi |
|
|
Drive: | 37 min | 26.1 mi |
|
|
Drive: | 42 min | 34.2 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Concord-Padgett Regional
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Drive: | 14 min | 7.1 mi |
|
Charlotte/Douglas International
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Drive: | 27 min | 16.0 mi |
Time and distance from Elan at Mallard Creek Apartment Homes.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Drive: | 4 min | 2.0 mi | |
| Drive: | 4 min | 2.4 mi | |
| Drive: | 4 min | 2.4 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
RibbonWalk Nature Preserve
|
Drive: | 7 min | 3.3 mi |
|
University of North Carolina at Charlotte Botanical Gardens
|
Drive: | 9 min | 4.3 mi |
|
Reedy Creek Nature Center & Preserve
|
Drive: | 16 min | 6.9 mi |
|
Discovery Place
|
Drive: | 15 min | 7.7 mi |
|
Evergreen Nature Preserve
|
Drive: | 19 min | 10.2 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 4 min | 2.5 mi | |
| Drive: | 18 min | 9.1 mi | |
| Drive: | 15 min | 10.0 mi |
Property Ratings at Elan at Mallard Creek Apartment Homes
maintenance is very timely when it comes to getting repairs done. majority if not all of my work orders have been completed next day or 2 days out
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Thank you for your kind review! We're glad to hear that our maintenance team is providing you with a positive experience. We strive to provide prompt and efficient service to all of our residents.
have been living here for five years and couple months nice Neighborhood Clean areas apartment are very clean and nice nice view staff are very nice I enjoy living here
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
It is fantastic to know that our team and our community have made such a great impression on you! We appreciate the high rating.
Only negative thing is I think they need cameras installed on the buildings because my car was broken into and almost was taken . They broke my window out and popped the steering wheel column
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Erika, we appreciate your feedback as we share your commitment to a peaceful living environment where our residents can truly relax. We are sorry to hear of the incident with your vehicle and would like to speak with you about this. Please email our regional customer care group at TheCarolinas@HighmarkRes.com. Be sure to refer to this review and the apartment name in the subject line or body of the email so we can expedite our response. We look forward to hearing from you soon.
very nice neighborhood and great apartments. Everything is perfect so far and i am looking forward to spending my year here at elan at mallard creek.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Thank you for the kind review! We're so glad you're enjoying your time at Elan at Mallard Creek. We strive to provide a welcoming and comfortable living experience for all our residents, and we're delighted to hear that you're finding it perfect so far. We hope you continue to enjoy your time here!
It's a very beautiful community..the landscaping is very well kept, waking up and hearing and seeing the nature is such a delight. Having coffee on my patio, I feel like I'm in a retreat everyday.Waiting on the park to be remodeled, and the pool to be up and running as part of our summer endeavors.Following up with conversations and maintenance requests, could be a bit better ..overall it's great here granddaughter to play.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Thank you for your kind review! We're happy to hear you enjoy the beautiful landscaping and relaxing atmosphere at Elan at Mallard Creek. We understand your anticipation for the park and pool to be fully operational. We're committed to providing a comfortable and enjoyable living experience for our residents and appreciate your feedback regarding maintenance requests. We will use your comments to continue improving our services.
I love the layout of the apartment. It’s beautiful even though a lot of things are covered up. A lot of my outlets have shorts or just do not work or barely holding on to the wall. The office staff are very pleasant to deal with as well. My biggest issue is the ceiling leaked. I put in a maintenance request weeks ago and they sent someone to dry the area. No one has been back yet, although they called. The dryer that they used is still sitting in my apartment. I have a housewarming next month that I already pushed back because this would be embarrassing to me. Also, I moved into a unit that did not have a fan on the patio. I was told that it would be ordered but have not heard anything back about that as well. I’m really trying to love this place and stay in good spirits about it.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
We appreciate your overall positive rating and are glad that you find your apartment home such a well-appointed place to live. Still, we want to take care of these items for you as soon as possible, including ensuring all the outlets are functional, the dryer is removed, and your patio fan is installed. If any matters are unresolved, feel free to reach out to our regional customer care group at TheCarolinas@Highmarkres.com. Be sure to refer to this review and the apartment name in the subject line or body of the email so we can expedite our response. We look forward to hearing from you soon.
It took a minute but Jerry was diligent and guided me through the application creating a seemly smooth process. Overall the staff was easy to talk with and was quick to answer any question that I had. My apartment was just what I expected, very clean and everything was in tact.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Thank you for your kind review! We're happy to hear that Jerry made your application process easy and that you found our staff to be helpful and responsive. We strive to ensure our apartments are clean and well-maintained, so we're glad you were pleased with yours.
We were not informed on how long the application process will and can take. Also the unit applied for was not available and we were not shown the available units we could choose from(on the website it shows at least 2 other available units). They put us in a unit comparable to the price of the unit we applied for. The apt they gave us has water damage on the ceiling. It should be painted again. The positive, the leasing agent, did his best, he stayed late and even went in and wiped down what he could in the apartment. He put a lot of effort into making sure the move in was smooth as possible. Given that, our move in date and time the unit was supposed to be ready may have been for a later date.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Priscilla, thank you for your patience. We are glad that your home is now comfortable and functional. Please do not hesitate to reach out if there is anything else in need of our attention. We look forward to restoring your confidence in our community.
The staff is what make this place great. They are always courteous and kind, helpful. They always keep you up with the community news thru emails.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Thank you for sharing your satisfaction with our community! If we can do anything for you, please let us know.
The staff was very welcoming and made the move-in process smooth. I didn’t get a chance to meet my neighbors yet, but I did meet some fellow pet parents, which was nice. So far, it’s been a good experience!
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Our team strives to provide a superior living experience for our residents, and your rating indicates that we are succeeding. Please do not hesitate to connect with us anytime we may be of service.
The community is quiet for the most part and I like that fact that the leasing office is open on Saturday all day. The staff has always been nice.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
We appreciate your acknowledgment of our top-notch community! If we can do anything for you, please let us know.
It’s been a wonderful experience. Quiet neighborhood and very comfortable. The convenience of the local grocery stores, Walmart, Walgreens etc. everything is within distance. Overall it has been a great 4 months of living here.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
We are glad you have been impressed with our apartment community. Thank you for the many stars!
Customer service was very good and helpful . All the information was precise and on point. They let me know what was going on in the apartment they may need some looking into.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
We are truly honored that you hold our community in such high esteem! Thank you for letting us know.
Was a little hesitant when first going through the process because of communication issues, but glad I made the move. Leasing manager named Goldie made everything easy and took any anxiety out of the leasing process. Minor touch ups were needed in the apartment which she had completed the same day! Very pleased with the move at this point.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
We are elated by your fantastic review! Our team is dedicated to your happiness now and for a long time to come.
It's been a pretty good experience....I will say the playground needs updated and fixed There has been a change in staff and management and maitenance, and everyone seems super nice and passionate about making our community more beautiful and more safe
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Your happiness is always our goal! We appreciate your support.
Lately maintenance has been a lot slower. It took me about four weeks to get a lightbulb change in my room because my ceilings are vaulted and I did not have the ladder needed and neither did they for the property. I had to continually follow up around the same time, my heater downstairs stopped working that took them two weeks to come and fix and when they finally did, it worked for a couple of hours and then stopped. I have tried calling the office however that’s also really hard to get a hold of and if you have packages delivered to you I highly recommend telling them to deliver it to your door because there is a huge problem with package theft
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Amanda, we strive to deliver prompt maintenance assistance to our residents, and we are sorry to hear of any concern with the upkeep of your home. This doesn't sound typical for our team of seasoned professionals, and we're elevating your feedback for additional review. We will be glad to speak with you directly about any requests you have for our team, so please email our regional manager at sdiggs@highmarkres.com. Be sure to refer to this review and the apartment name in the subject line or body of the email so we can expedite our response. We look forward to hearing from you soon. Thank you
“I’ve had a great experience at The amenities are top-notch, making it a comfortable and convenient place to live. The staff is always friendly, helpful, and quick to respond to any concerns. While the complex is well-maintained, some areas could benefit from updates to keep everything feeling modern and fresh. Overall, it’s a great place to live, and I would recommend it to anyone looking for a welcoming community with excellent
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
It is fantastic to know that our team and our community have made such a great impression on you! We appreciate the high rating.
My experience living in the complex was tolerable for the first two years, but it deteriorated significantly in my third year due to frequent break-ins and the theft of my car. The gate has rarely worked during my four-year stay, and the lack of on-site security is concerning. I have found that maintenance issues are often neglected until I threaten to take legal action. Furthermore, the front office staff frequently makes promises they fail to keep and rarely answers phone calls, requiring me to send multiple emails or visit in person, only to be provided with inaccurate information.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Britany, we truly regret hearing that your initially positive experience has changed in any way. We know that responsive service that allows our residents to feel heard and supported matters, and we are eager to address your feedback about upkeep, service, and the overall well-being of our community. Please contact our regional manager at sdiggs@highmarkres.com at your soonest convenience. Be sure to refer to this review and apartment name in the subject line or body of your email to help us expedite our response. Thank you.
have been here for going on 2 months now and havent had any issues besides my preexisting ones. Even so, they have been quick in getting everything fixed and handled
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Your fantastic rating indicates that our efforts to provide a high-quality living experience have been fruitful. It is much appreciated!
It was very professional and easy application process shyne is very good at what he does and really answers all your questions and I got moved in quickly
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
We put our efforts into making our community feel like home for our residents, so it means a lot to know our efforts have made a meaningful impact on your experience!
There are many improvement that have been done to improve the property, such as the new lighting which I just love. They try had to keep the grounds clean. When we have a problem like when the fire sprinkler was leaking they responded quickly. There are many things that needs attention which is my I scored this review a 4.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
We are pleased that you shared your positive experience here! Please reach out if we can assist you with anything.
The apartments are very clean and look well taken care of. A nice place to live so far. With many amenities included and was told also a very quiet community.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Your comfort and satisfaction are our priorities, and we are glad it shows! Thank you.
seamless move in process, great and friendly staff, they kept me well informed throughout the whole application process and after receiving my access codes and viewing the apartment there are little to no discrepancies.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
It is indeed our pleasure to provide an outstanding place for you to call home! If you need anything at all, please feel free to reach out.
When I first moved here things were good but it just seems like things are going down hill. When landscaping comes they blow leaves in the corner of my garage area, there are nails always found close to garage I believe it’s coming from the foundation, and the trash that’s left around is nasty.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Ariana, thank you for taking the time to let us know about your concerns with the upkeep and cleanliness of our community. We want to address this as soon as possible so we ask that you call or come by our office so we may learn more and work to uplift your experience.
The communication lack and they tell you something different each time you talk to someone the outside curb appeal is horrible the stairwell doesn’t get blown or swept unless you do it yourself and the inside could use updating on some things with the amount they charge you and the gate never works and had been unworkable for months
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Dedra, our team is committed to ongoing improvement for our residents' comfort and satisfaction. Thank you for your observations regarding our communication, the upkeep of our common areas, and our gate's functionality. Will you please call or visit the office for direct assistance? We look forward to easing your mind and improving your outlook. Thank you!
This goes up and down but mainly due to communication and having a hard time with office follow up. Amenities would be second lowest at community especially the gym which needs a harsh upgrade to the cardio equipment
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Amanda, thank you for taking the time to share your review. We truly appreciate your feedback on communication and amenities. Our goal is to continually enhance your experience, so please feel free to call or stop by the office if there's anything else we can do to improve your time with us.
The process was a good process other than most of the communication by email, and not phone was a little irritating however staff was very helpful and kind.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
We are glad you have been impressed with our apartment community. Thank you for the many stars!
Impossible to get in touch with the leasing office unless you go in. I work during their hours and never have time to go in so I would LOVE to be able to reach someone by phone, I’ve also sent emails that have not been responded to. Maintenance takes a long time to do request, so that’s annoying. I wish they would fix the park. Other than that I don’t have any issues.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Shacoya, we deeply value the importance of responsive service and apologize for any difficulty you've experienced in reaching us. If you could kindly give us a call, we would greatly appreciate the opportunity to assist you. Thank you!
Everybody is really nice and approachable. Move in went well and I like the fact that it is a smart home. The complex is quiet and the people I have seen in passing seem to be nice.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Thank you for letting us know that you feel so at ease in our community! It is truly our pleasure to provide you with a great home.
Australia Porter was amazing rental agent great experience newly moved in property no complains property is beautiful spacious awesome moving experience
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Our team works hard to provide an outstanding experience for our residents, and it is wonderful to see that you are satisfied with our efforts! Thank you.
Great leasing team. The Process was very quick and smooth. Anytime there was an issue we got it fixed almost immediately and they communicated great.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
We are pleased to receive your vote of confidence! Thank you.
Maintenance left there stuff in front of my door. Several lights in the apartment didn’t work. We still had roaches and on top of that the paint job in the bathroom was awful
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Sole, thank you for bringing these concerns to our attention. We expect our team to deliver the highest standards of professionalism, including precision workmanship and complete cleanup of a work area. Please contact us directly in the office for prompt assistance.
A very well taken care property. The staff are very helpful and the maintenance team is ex exceptional, especially Tim and Julian. Recently I enjoyed the beautiful walking trails that join the property
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
How nice to receive your applause for our efforts! We are here for you.
Great place to live and work. Neighbors are super friendly, and staff is always willing to help. Love, the fact that I see the ground being taken care of and always clean.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
We are humbled by your praise, as our care and concern for our residents takes priority over all else. Thank you!
Great place to live! people are understanding in the office of all situations! and I love it. And will recommend family members and Friends to apply to this
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
It is terrific to know that you have had a positive experience in our community! Thank you for taking the time to let us know.
Overall the move was very smooth. We didn't have any air for the first few days,due to the unit not working. I can say that the maintenance staff was on top of the problem and offered a solution until the problem could be fixed. I can say that if there is a need for maintenance they come in a timely manner. The office staff have been very helpful and friendly.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
We appreciate your acknowledgment of our top-notch community! If we can do anything for you, please let us know.
Air hasn’t work since move in and poor communication about getting it fixed. Apartment is okay, the leasing process took a month literally. Nice size, good kitchen, & huge balcony.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Shacoya, we are so happy that our team got you approved, moved in, and settled in such a short amount of time. Knowing that you appreciate the features in your apartment home brings us joy. We have noted your comments regarding your A/C and want you to know that our team is eager to help. Please stop by the office or give us a call at your earliest convenience. Thank you.
The staff is great just seems like they are understaffed and can’t answer the phones. Maintenance is great when they do show up but typically they never follow my notes to call since I work from home or need to know when to remove the security latch. I still have yet to have someone come by or contact me about my ticket for my garage lights needing to be replaced.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Amanda, we are delighted to hear that our entire team, from the office to maintenance, has been helpful. We appreciate your feedback and suggestions and will consider these as we consistently look for ways to improve. If you still need to do so, please give us a call about the garage lights. We would be happy to update you on the status.
I’ll give it a 3 stars because there are a quite a few things that should have been taking care of before moving in. Other wise nice and quiet neighborhood.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Eboni, we appreciate your review and are glad you enjoy our peaceful community. We apologize if your apartment was not as you expected and hope you will provide us with details about your experience so we can correct those in the future. Thank you, and please reach out anytime!
Not what I expected at all! Roaches, break ins, amenities work at random or not available, gate never shut or locked, your charged $50 or more for trash monthly plus you still have to pay for the amenities, building is old, so mold everywhere! Property Manager lives in meetings, but then will walk off of her office and no one else is there and she’s not on the phone. She just never wants to talk to residents. For what you paying here, go somewhere else!!!!!
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Hello Sabrina, thank you for your detailed review. We understand providing our residents with a pest-free and well-kept community is necessary to ensure you all feel at ease with us. We are sorry to hear you feel this way and are eager to restore your comfort. Please email our regional customer care group at TheCarolinas@HighmarkRes.com when you get a chance. Be sure to refer to this review and the apartment name in the subject line or body of the email so we can expedite our response. We look forward to hearing from you soon.
I enjoy my year here. Loved being able to go to the gym or pool anytime. I loved the space & mirror in my apartment . Great staff. Thank you.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Thank you for letting us know that you feel so at ease in our community! It is truly our pleasure to provide you with a great home.
Nice and urban I love the amenities the design in the apartment the layout and how homey it looks Elan makes it easy to transition into your new home
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
It is lovely to see that you are happy in our community! Thank you for sharing.
The grounds are well maintained. The office staff, Australia and Tony were pleasant, knowledgeable, and professional. The apartment has good space and overall is well maintained. However, upon move-in, two appliances were noted to be broken; the refrigerator leaked and the dishwasher contained standing water. Both problems were communicated to management immediately. It has been nearly a week since our move-in and these issues have not been addressed. There were a few other small concerns. But, those two items are of the upmost concern.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
What a wonderful validation of our team's hard work! Thank you for sharing your satisfaction.
The maintenance crew is amazing but definitely working off limitations last year I had asked about fixing and replacing my outdoor ceiling fan and they said they’d order the part but never did. Well winter hit so I didn’t care so much but now that summer is back I come to find out from other residents and maintenance that those parts were never ordered. I will be submitting another maintenance ticket but typically you have to follow up to get anything bigger done. The office staff seems to be overwhelmed too as it’s very hard to reach them over the phone without becoming an annoyance and sometimes there is quite a long wait if you drop by the office.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Amanda, we appreciate your candid feedback. We assure you that we want to resolve any pending concerns, and you are always welcome to reach out when you need us. Please feel free to give us a call or stop by - even if we seem busy - so we can ensure that all of your needs are being met.
Process can be a little slow to start with the paperwork and logistics but once its processed the last parts like deposit, renters insurance, and such are pretty smooth. Australia has been great!
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
We are elated by your fantastic review! Our team is dedicated to your happiness now and for a long time to come.
Love the spacious layout of my two bedroom apartment and I also love the workers in the office when I always pop in because I'm not an email type of person they're always welcoming and concerned to my needs and always make sure whatever is going on is done or fixed in a timely matter
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
We are pleased that you shared your positive experience here! Please reach out if we can assist you with anything.
Honestly they stay busy but it also is tough to get a hold of anyone over the phone not the office staffs fault I just think they’ve been very overwhelmed and understaffed
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
We appreciate you reaching out to us, Amanda. Providing prompt and professional service is our top priority, and we are grateful for your feedback. When you have a moment, we welcome the chance to visit you in more detail to discuss improving our communication. Please stop by the office or call us at your convenience so we can have a conversation. We are grateful for your time and look forward to hearing from you soon.
No recent issues but when I have had issues they have been resolved. Happy that the gate is back working. Just renewed my lease and I’m still pleased.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Home is where the heart is, so we are elated that yours is worthy of so many stars. We are honored to provide such comfort to you.
It looks like there is consistent effort to make things better and the neighborhood staff. The maintenance team is knowledgeable and super responsive.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
We are humbled by your praise, as our care and concern for our residents takes priority over all else. Thank you!
My lease is ending in August. My stay was decent, towards the end of the stay there has began to be more & more crime related incidents occurring.
Property Manager at Elan at Mallard Creek Apartment Homes, Responded To This Review
Akeila, we appreciate your taking the time to share your experience and concern. Our team takes steps to create a peaceful community, but unfortunately, no one can guarantee that incidents will never occur. We will look for opportunities to address this and welcome you to call or stop by the office to share more information about how we can improve your stay for as long as you are with us. Thank you.
Elan at Mallard Creek Apartment Homes Photos
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2BR, 2BA
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1 Bedroom
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1 Bedroom
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1 Bedroom
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3 Bedrooms
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3 Bedrooms
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Elan at Mallard Creek Apartment Homes has one to three bedrooms with rent ranges from $1,078/mo. to $2,390/mo.
You can take a virtual tour of Elan at Mallard Creek Apartment Homes on Apartments.com.
Elan at Mallard Creek Apartment Homes is in Prosperity Church Road in the city of Charlotte. Here you’ll find three shopping centers within 2.4 miles of the property. Five parks are within 10.2 miles, including RibbonWalk Nature Preserve, University of North Carolina at Charlotte Botanical Gardens, and Reedy Creek Nature Center & Preserve.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
2305 New England St
Charlotte, NC 28269