Edgewood Heights

I have had the pleasure of living at Edgewood Heights since 2023, and it has been an exceptional experience. Charmaine, Melissa, Mike, and the entire team have been outstanding. Whenever I needed assistance, they addressed the issue promptly and efficiently. Regrettably, my job requires me to relocate; otherwise, I would have happily continued living here for many more years. If I ever return to the Edgewood area, Edgewood Heights will undoubtedly be my first choice. Thank you all for making these past two years so memorable and enjoyable!

We thought this was a fantastic place to rent. We were so wrong. The employees lie, and the company advertised $350 moving incentive and one month free rent. They even called me to say my check for $350 was in the office for me to pick up but we were still living in SD but paying our rent for the unit. We told them we had not officially moved in yet so they said they would give it to us when we actually moved in. She also placed me on a brief hold to verify our unit qualified for the incentives. They then said when we checked that our unit did not qualify for this because it was an older unit. However, this was not on their Web site. They took down the move in incentives from their Web site shortly after I complained. When we inquired about moving out early and paying to do so we were told we could pay $2,100 to break our lease so we did this. And now they sent us a final bill adding an additional $2,500. These employees lie, lie, lie. Be careful.

In my 12 years of renting, this was the most frustrating apartment application experience ever. I've wasted almost two weeks and I'm set to move in a week. The rent special? A tactic to extract more money long-term. Don't be deceived by its small and private nature; their greed matches big corporations. Here's why you should reconsider: 1) **Greedy & Negligent**: With a 12-year rental history, they wanted an extra $400, making it $900, for not obtaining my rental verification. You shouldn't fetch your own rental history! 2) **Deceptive**: Twice, I was told my lease rate would be sent "by day's end". Days passed; no word. Without my constant calls, they'd have ignored me. It seems they're stalling to extract that additional deposit. 3) **Chaotic**: My original agent left, and they constantly shuffled me between agents. Each interaction felt like starting over, leaving me drained and frustrated. 4) **Inconsiderate**: Despite their mismanagement and unexpected charges, they won't refund my $200 reservation. Predictably disappointing. 5) **Outdated Procedures**: Their insistence on cashier's checks and money orders added undue stress. Their low-tech approach may also contribute to their inefficient handling of renter data. **In Summary**: An apartment causing this much distress at the outset? A 12-month contract isn’t worth it. Dig deeper into their reviews, and their true colors emerge.

This is by far the best place to live! No matter what the issue is the ladies in the office take care of it. I have had such a great experience here.

Very clean very nice very quiet very happy to say that the home The employees are wonderful I recommend come on down and live here