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Tour Options: In-Person

Language: English and Spanish

Open 9am - 6pm Today

View All Hours Office Hours Monday - Friday, 9am - 6pm Saturday, 10am - 5:30pm Sunday, Closed

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call 623-526-2236
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Arizona Maricopa County Phoenix South Mountain Carlyle at South Mountain

Carlyle at South Mountain

5151 E Guadalupe Rd, Phoenix, AZ 85044

4.2 (49 reviews)

Property Rating

4.2
Great
Out of 5

4.2 Blended Score

See all 49 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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623-526-2236
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  • Monthly Rent

    $1,155 - $1,985

  • Bedrooms

    1 - 3 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    759 - 1,262 sq ft

Carlyle at South Mountain
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Move-in Special

Up to $750 off first full month! Select units. Limited time only! ; Select units. Limited time only!

Pricing & Floor Plans

filter results by bedrooms
A2 $1,182 – $1,592
1 Bed 1 Bath 814 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1065
    price $1,489
    square feet 814
    availibility Aug 19
  • Unit 1088
    price $1,235
    square feet 814
    availibility Aug 29
  • Unit 2125
    price $1,325
    square feet 814
    availibility Oct 4
  • Unit 2101
    price $1,182
    square feet 814
    availibility Nov 1
  • Unit 2167
    price $1,425
    square feet 814
    availibility Nov 6

A1 $1,155 – $1,315
1 Bed 1 Bath 759 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3071
    price $1,155
    square feet 759
    availibility Oct 3
  • Unit 2124
    price $1,219
    square feet 759
    availibility Oct 17
B1 $1,432 – $1,758
2 Beds 2 Baths 1,055 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1039
    price $1,432
    square feet 1,055
    availibility Now
  • Unit 1004
    price $1,486
    square feet 1,055
    availibility Aug 21
  • Unit 2144
    price $1,555
    square feet 1,055
    availibility Aug 27
  • Unit 1034
    price $1,570
    square feet 1,055
    availibility Aug 28
  • Unit 1118
    price $1,599
    square feet 1,055
    availibility Sep 11
  • Unit 1009
    price $1,611
    square feet 1,055
    availibility Sep 17
  • Unit 1111
    price $1,648
    square feet 1,055
    availibility Sep 17
  • Unit 2111
    price $1,543
    square feet 1,055
    availibility Sep 19

B2 $1,403 – $1,785
2 Beds 2 Baths 1,080 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2055
    price $1,525
    square feet 1,080
    availibility Aug 7
  • Unit 2017
    price $1,403
    square feet 1,080
    availibility Aug 29
  • Unit 2148
    price $1,559
    square feet 1,080
    availibility Sep 4
  • Unit 1110
    price $1,537
    square feet 1,080
    availibility Sep 10
  • Unit 1053
    price $1,687
    square feet 1,080
    availibility Nov 4

C1 $1,625 – $1,985
3 Beds 2 Baths 1,262 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1044
    price $1,625
    square feet 1,262
    availibility Now
  • Unit 2035
    price $1,831
    square feet 1,262
    availibility Now
  • Unit 2160
    price $1,792
    square feet 1,262
    availibility Sep 12
  • Unit 1146
    price $1,875
    square feet 1,262
    availibility Sep 26

A2 $1,182 – $1,592
1 Bed 1 Bath 814 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1065
    price $1,489
    square feet 814
    availibility Aug 19
  • Unit 1088
    price $1,235
    square feet 814
    availibility Aug 29
  • Unit 2125
    price $1,325
    square feet 814
    availibility Oct 4
  • Unit 2101
    price $1,182
    square feet 814
    availibility Nov 1
  • Unit 2167
    price $1,425
    square feet 814
    availibility Nov 6

A1 $1,155 – $1,315
1 Bed 1 Bath 759 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3071
    price $1,155
    square feet 759
    availibility Oct 3
  • Unit 2124
    price $1,219
    square feet 759
    availibility Oct 17
B1 $1,432 – $1,758
2 Beds 2 Baths 1,055 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1039
    price $1,432
    square feet 1,055
    availibility Now
  • Unit 1004
    price $1,486
    square feet 1,055
    availibility Aug 21
  • Unit 2144
    price $1,555
    square feet 1,055
    availibility Aug 27
  • Unit 1034
    price $1,570
    square feet 1,055
    availibility Aug 28
  • Unit 1118
    price $1,599
    square feet 1,055
    availibility Sep 11
  • Unit 1009
    price $1,611
    square feet 1,055
    availibility Sep 17
  • Unit 1111
    price $1,648
    square feet 1,055
    availibility Sep 17
  • Unit 2111
    price $1,543
    square feet 1,055
    availibility Sep 19

B2 $1,403 – $1,785
2 Beds 2 Baths 1,080 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2055
    price $1,525
    square feet 1,080
    availibility Aug 7
  • Unit 2017
    price $1,403
    square feet 1,080
    availibility Aug 29
  • Unit 2148
    price $1,559
    square feet 1,080
    availibility Sep 4
  • Unit 1110
    price $1,537
    square feet 1,080
    availibility Sep 10
  • Unit 1053
    price $1,687
    square feet 1,080
    availibility Nov 4

C1 $1,625 – $1,985
3 Beds 2 Baths 1,262 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1044
    price $1,625
    square feet 1,262
    availibility Now
  • Unit 2035
    price $1,831
    square feet 1,262
    availibility Now
  • Unit 2160
    price $1,792
    square feet 1,262
    availibility Sep 12
  • Unit 1146
    price $1,875
    square feet 1,262
    availibility Sep 26

* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Administrative Fee
    $200
  • Application Fee
    $75
  • Dogs Allowed
  • Monthly pet rent
    $35
  • One time Fee
    $400
  • Pet Limit
    2
  • Restrictions:
    No Aggressive Breeds
  • Cats Allowed
  • Monthly pet rent
    $35
  • One time Fee
    $400
  • Pet Limit
    2
  • Parking
  • Surface Lot
    --

Details

Lease Options

  • 6 - 13 Month Leases

Property Information

  • Built in 1995
  • 360 units/2 stories

Matterport 3D Tours

1BR, 1BA - 814SF
1/7

About Carlyle at South Mountain

Welcome Home to your personal oasis at Carlyle at South Mountain Apartments, where an elegant driveway lined with palm trees reveals stunning Spanish-style architecture and sprawling green spaces. When you rent your next home in this community, you will enjoy picturesque views and access to the best hiking and biking trails in Phoenix. Situated in the foothills of the South Mountain Preserve, our spacious floor plans are designed to provide plenty of room for relaxation. Cook your favorite meal in the kitchen, complete with modern light fixtures, black appliances, and white cabinetry. A separate dining area delivers a comfortable area to savor your dishes, while a large living room offers an ideal space to unwind. Hardwood-style flooring adds a classic feel to some apartments. Step outside to relax on your private patio or balcony, or get cozy next to the fireplace in select models. We welcome to tour our resort-style community today.

Carlyle at South Mountain is an apartment community located in Maricopa County and the 85044 ZIP Code. This area is served by the Kyrene Elementary attendance zone.

Unique Features

  • Attached and Detached Garages Available*
  • Controlled Access Gates
  • Efficient Appliances
  • Golf Course View
  • Premium Hardware and Lighting Throughout
  • Stainless steel appliances*
  • USB outlets
  • Cable Ready
  • Golf Course Views*
  • Java Coffee Bar
  • Microwave
  • Zero Deposit Community
  • Courtyard View
  • Disability access
  • Fitness Center with Cardio and Strength Training Equipment
  • Resident Lounge with WiFi, HDTVs, a Fireplace, and More
  • Bark Park
  • Pool view
  • Vinyl Upgrade
  • Air Conditioner
  • Carport
  • *Homes WiFi ready with pre-installed modem/router & 1st month free, provided by Cox* Window Covering
  • Engaging Community Social Events
  • Executive Conference Room
  • Faux wood flooring
  • Poolside Outdoor Kitchen
  • Reserved Covered Parking Spaces*
  • Subway tile backsplash
  • Two Resort-Style Pools with Hot Tub
  • Carpet in Bedrooms
  • Clubhouse with Wifi
  • Oversized Closets*
  • Professionally Managed by CAF Management
  • Valet Trash Service
  • Wood-inspired Flooring

Contact

View Property Website
Languages: English & Spanish
Open 9am - 6pm Today
  • Monday - Friday, 9am - 6pm
  • Saturday, 10am - 5:30pm
  • Sunday, Closed
Property Management Company Logo
CAF Management

Community Amenities

Pool

Fitness Center

Playground

Clubhouse

  • Package Service
  • Controlled Access
  • Property Manager on Site
  • Clubhouse
  • Lounge
  • Conference Rooms
  • Walk-Up
  • Fitness Center
  • Pool
  • Playground
  • Courtyard
  • Dog Park

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

Walk-In Closets

  • Wi-Fi
  • Washer/Dryer
  • Air Conditioning
  • Cable Ready
  • Fireplace
  • Framed Mirrors
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Carpet
  • Dining Room
  • Walk-In Closets
  • Window Coverings
  • Balcony
  • Patio
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Package Service
  • Controlled Access
  • Property Manager on Site
  • Clubhouse
  • Lounge
  • Conference Rooms
  • Walk-Up
  • Courtyard
  • Dog Park
  • Fitness Center
  • Pool
  • Playground
  • Attached and Detached Garages Available*
  • Controlled Access Gates
  • Efficient Appliances
  • Golf Course View
  • Premium Hardware and Lighting Throughout
  • Stainless steel appliances*
  • USB outlets
  • Cable Ready
  • Golf Course Views*
  • Java Coffee Bar
  • Microwave
  • Zero Deposit Community
  • Courtyard View
  • Disability access
  • Fitness Center with Cardio and Strength Training Equipment
  • Resident Lounge with WiFi, HDTVs, a Fireplace, and More
  • Bark Park
  • Pool view
  • Vinyl Upgrade
  • Air Conditioner
  • Carport
  • *Homes WiFi ready with pre-installed modem/router & 1st month free, provided by Cox* Window Covering
  • Engaging Community Social Events
  • Executive Conference Room
  • Faux wood flooring
  • Poolside Outdoor Kitchen
  • Reserved Covered Parking Spaces*
  • Subway tile backsplash
  • Two Resort-Style Pools with Hot Tub
  • Carpet in Bedrooms
  • Clubhouse with Wifi
  • Oversized Closets*
  • Professionally Managed by CAF Management
  • Valet Trash Service
  • Wood-inspired Flooring
  • Wi-Fi
  • Washer/Dryer
  • Air Conditioning
  • Cable Ready
  • Fireplace
  • Framed Mirrors
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Carpet
  • Dining Room
  • Walk-In Closets
  • Window Coverings
  • Balcony
  • Patio
Expenses
Recurring
Cat Rent $35
Dog Rent $35
One-Time
Cat Fee $400
Dog Fee $400
Office Hours
Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm
Saturday 10am - 5:30pm
Sunday Closed
623-526-2236
Neighborhood

Located just five miles south of Downtown Phoenix, South Mountain offers residents the best of suburban living along with big-city access. Residents also enjoy stunning views of the city’s skyline to the north and rugged mountains to the south. Whether you prefer hiking mountain trails or between skyscrapers, there’s always plenty to do near the neighborhood.

South Mountain is convenient to water-based recreation on the Salt River as well as numerous retail delights at the expansive Arizona Mills. The award-winning Raven Golf Club is also located in South Mountain, providing residents with excellent golf, dining, and special events. Getting around from South Mountain is simple with access to I-10, I-17, and Phoenix Sky Harbor International Airport.

Learn more about living in South Mountain 
Education
Colleges & Universities Distance
Colleges & Universities Distance
South Mountain Comm. Coll.
Drive: 11 min 5.0 mi
Arizona State University
Drive: 14 min 6.2 mi
Arizona State Univ., Tempe
Drive: 13 min 6.3 mi
Mesa C.C., Southern and Dobson
Drive: 15 min 7.6 mi
Carlyle at South Mountain is within 11 minutes or 5.0 miles from South Mountain Comm. Coll.. It is also near Arizona State University and Arizona State Univ., Tempe.
Schools
  • Public Schools
  • Private Schools
Kyrene De Las Lomas School
Public Elementary School
Grades PK-5
451 Students
Attendance Zone
Kyrene Altadena Middle School
Public Elementary & Middle School
Grades 5-8
962 Students
Attendance Zone
Mountain Pointe High School
Public High School
Grades 9-12
1,716 Students
Attendance Zone
Arizona Cultural Academy
Private Elementary, Middle & High School
Grades PK-12
291 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Transportation options available in Phoenix include Eleventh St/Mill, located 5.6 miles from Carlyle at South Mountain. Carlyle at South Mountain is near Phoenix Sky Harbor International, located 7.7 miles or 15 minutes away, and Phoenix-Mesa Gateway, located 24.4 miles or 35 minutes away.

Transit / Subway Distance
Transit / Subway Distance
Eleventh St/Mill
Drive: 11 min 5.6 mi
College Ave/Apache
Drive: 12 min 5.7 mi
Ninth St/Mill
Drive: 12 min 5.8 mi
Paseo Del Saber/Apache
Drive: 12 min 6.0 mi
University Dr/Ash
Drive: 12 min 6.5 mi
Commuter Rail Distance
Commuter Rail Distance
Maricopa
Drive: 32 min 23.1 mi
Airports Distance
Airports Distance
Phoenix Sky Harbor International
Drive: 15 min 7.7 mi
Phoenix-Mesa Gateway
Drive: 35 min 24.4 mi
Car-Dependent
24
Walk Score®
Out of 100
This area is considered a car-dependent area and most errands will require a car.
Some Transit
28
Transit Score®
Out of 100
You'll likely want a car when living in this area since it has few transit options.
Bikeable
52
Bike Score®
Out of 100
While there’s some bike infrastructure in this area, you’ll still need a car for many errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Carlyle at South Mountain.

Shopping Centers Distance
Shopping Centers Distance
Priest / Elliot Plaza
Drive: 4 min 1.7 mi
Grove Parkway Plaza
Drive: 4 min 1.7 mi
The Groves
Drive: 5 min 1.7 mi
Carlyle at South Mountain has 3 shopping centers within 1.7 miles, which is about a 5-minute drive. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
South Mountain Park
Walk: 20 min 1.0 mi
Pecos Park
Drive: 11 min 5.5 mi
ASU Center for Meteorite Studies
Drive: 15 min 6.4 mi
Desert Arboretum Park
Drive: 15 min 7.2 mi
Camelback Mountain Park
Drive: 19 min 9.0 mi
Carlyle at South Mountain has 5 parks within 9.0 miles, including South Mountain Park, Pecos Park, and ASU Center for Meteorite Studies.
Hospitals Distance
Hospitals Distance
Aurora Behavioral Healthcare - Tempe
Drive: 4 min 2.0 mi
Arizona Orthopedic and Surgical Specialty Hospital
Drive: 12 min 6.6 mi
Banner Desert Medical Center
Drive: 13 min 7.5 mi
Carlyle at South Mountain has 3 hospitals within 7.5 miles, the nearest is Aurora Behavioral Healthcare - Tempe which is 2.0 miles away and a 4 minute drive.
Military Bases Distance
Military Bases Distance
Phoenix Sky Harbor Airport Air Guard Station
Drive: 15 min 8.9 mi
Luke Air Force Base
Drive: 45 min 33.4 mi
Gila Bend Air Force Station
Drive: 100 min 81.9 mi
Carlyle at South Mountain has 3 military bases within 81.9 miles, the nearest is Phoenix Sky Harbor Airport Air Guard Station which is 8.9 miles away and a 15 minute drive.
 
 

Property Ratings at Carlyle at South Mountain

How Is This Rating Determined? How Is This Rating Determined? Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.
4.2
Great
Out of 5

4.2 Blended Score

49 Renter Reviews

Share details of your own experience with this property

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  1. ...
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1/8/25
Un lugar maravilloso

Muy buena atención en carlyle d la manayee adriana..

10/4/24
Avoid if possible

Maintenance sucks it’s been 3-4 months that input a work order in and keep getting the run around. Management is rude and unprofessional. Pool is typically always dirty or the pumps are broken. Gas grill at the pool is broken. And there’s roaches !

Property Manager at Carlyle at South Mountain, Responded To This Review

Hi, I appreciate your honest review. We set a high standard for ourselves at Carlyle at South Mountain Apartments, so I'm disappointed to hear your experience wasn't a positive one. Please reach out to us at (855) 233-8917 at your earliest convenience and we will do our best to resolve this with you.

10/1/24
DO NOT LIVE HERE

Dog poop everywhere ALL the time. Property management could not care less about helping with the issue. There is a mandatory valley trash service that you can not opt out of. It is $40 a month and absolutely useless. Our trash does not get picked up and if we leave it out there waiting for it to get collected ants swarm the front of our door. We now have ants inside all over our kitchen (which we keep very clean). No human decency for the people living here. This is not a beautiful community/complex. No maintenance on landscape whatsoever. If i could move out of here tomorrow i would do it in a heartbeat

Property Manager at Carlyle at South Mountain, Responded To This Review

Hi - we regret to hear you were not pleased with your recent experience at Carlyle at South Mountain Apartments. Please feel free to get in touch if you'd like to discuss it with us directly so we can make it right. Please reach out to us at (855) 233-8917 at your earliest convenience and we will do our best to resolve this with you.

4/15/23
I’m recommending everyone

It is beautiful and it helps to find a house right away. Also it’s more details and so organized .

Property Manager at Carlyle at South Mountain, Responded To This Review

Your recommendation means so much to us and we're so happy to have earned it. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

3/14/23
Disappointing

Live here if you like the smell of dog poop and cigarette butts festering in the rock landscaping as well as free roaming unleashed dogs. We have tried to make it very apparent that there is a problem with exterior waste to the management but they either don't care or don't have enough staff to take care of the problem. This is no longer a "beautiful" apartment complex. I simply want out of my lease early by one month so that my wife and I can move out without incurring a huge fee, but management is unwilling to help us out with that. The problem is that of common courtesy to fellow human beings, but the neighbors that make up the "community" here do not have common courtesy. I have gone as far as to clean up dog waste myself multiple times, which is totally unacceptable as I am not a dog owner. The common courtesy extends to driving/parking as well. Numerous times I have had to tell people to move out of my way to navigate the busy street into my assigned parking spot. Look elsewhere for "beautiful" apartments.

Property Manager at Carlyle at South Mountain, Responded To This Review

Hi! Thank you for taking the time to share your experience with us at Carlyle at South Mountain Apartments. We'd love the opportunity to resolve any issues and make you a happy resident. Please reach out to us so that we can work toward a solution. Thank you!

8/5/22
Very disappointed in apartment

I have lived here since March 2022 and I have had a lot of maintenance issues, which is not their fault, but their response has been a let down. My AC went out in June and it took them 6 weeks to fix it. Every time they would stop by, they would adjust something, for it to break within the next few days. When it stopped working, it would take them over 8 hours to respond, and one time my apartment was over 92 degrees. I had to miss several days of work due to this and it cost me and they didn't care. I made several complaints to the front office and they did nothing. The worst part of all of this wasn't even the maintenance problems or how long it took them to fix things, it was their total lack of empathy. Nobody in maintenance or the front office cared at all. My washing machine broke, and it has been over two weeks and they have not even stopped by yet to look at it. I have called the front office and all they will do is transfer you to the maintenance line which is voicemail and not a person. This has been a nightmare overall.

1/6/22
Getting Better

Great Location on the golf course with easy access to hiking trails on South Mountain. As a long-time resident I've seen several management changes over the years and to be honest, the overall quality of the property go downhill. But since Lisa took over as on-site community manager, I've noticed a lot of improvements, both big and small. The main pool (one of 4) is being totally renovated and I'm told more improvements, like lighting and painting are scheduled. Things are definitely getting better.

Property Manager at Carlyle at South Mountain, Responded To This Review

Thanks for your recent review of The Carlyle South Mountain apartments. The renovation of the main pool will soon be completed and ready for you and the residents to enjoy. Thanks for making The Carlyle South Mountain your home!!! Community Manager

12/7/21
The propperty has come a long way. I'm proud to live here

staff, new management team, vast improvements, and efforts to improve maintenance and response when needed, upgrades in the poolside and apartments, grounds manicured. apartments presentation overall. new staff new attitude

Property Manager at Carlyle at South Mountain, Responded To This Review

Thanks for your recent review of The Carlye South Mountain apartments. Community Manager

8/7/21
Current Resident

One of the best parts about living here is my unit was a model. I have been living here since the end of January 2020. Doesn't mean I haven't seen any scorpions or snakes while residing here. Although someone came out to spray it was for bugs. The apartments have had a lot of changes since January including the professionalism with the people at the leasing office. Unless you are meeting with Molly, Ram, or Sonya. Just walk away. No one else knows how to conduct business outside of them three I mentioned. I requested to have my unit sprayed a week ago no one never came. The fees and billing change every month. It is not a set rate and doesn't always makes sense. Do not bother calling the front office no one never answers even if there is an emergency "Like there is a snake at your front door". If you are looking for luxury apartments this isn't it. This complex reminds me of south phoenix and a bad way. I was going to wait to write this review but I would rather help anyone shopping for a place to live. This is bug city. You will see they even have the bug patches in the leasing office. Something they don't share with you but I have been bitten a few times. Out of all of my residences here in Arizona this was the worse place I've ever lived. On top of the newbies and unprofessionalism in the leasing office. Again, if you are not dealing with Ram, Molly, or Sonya. Walk away. They are the only real pleasant ones who know how to speak and act professional. Let this place be your last resort.

Property Manager at Carlyle at South Mountain, Responded To This Review

Thanks for taking the time to complete the recent review. We appreciate our residents sharing their experiences with us and continuing to make The Carlyle At South Mountain their home. Thanks Community Manager

5/10/21
Rude, irresponsible and unorganized staff

Maintenance requests are either closed without action or delayed for months together. Staff is rude when we complain. Management is least bothered.No prior notice is given for water cuts or any maintenance and staff just provides casual excuses. I extended my lease online and confirmed that all documents are provided personally as well at leasing office. A month later again they send notice that the lease is not extended. New management is unorganized , irresponsible and rude. Stayed here since 2018 but the experience has been bad with the latest management. Would move out if it weren’t for the pandemic.

Property Manager at Carlyle at South Mountain, Responded To This Review

I am sorry you feel that way. Please reach out to the manager and make an appointment and we can go over any concerns with you.

3/6/20
Verified Renter

I love it here!

Property Manager at Carlyle at South Mountain, Responded To This Review

YAY! We are so thrilled! Thank you for your AWESOME review! Best, Christina Crutchley Sr. Community Manager

1/24/20
Verified Renter

Office staff and maintenance workers that they have are cordial and considerate but the owners of this complex need to invest more money in maintenance workers to get work orders done in a more timely manner. Not enough help for as large has the apartment complex and townhouse is.

Property Manager at Carlyle at South Mountain, Responded To This Review

Thank you for taking the time to review our community. Our maintenance professionals work hard to complete emergency and routine maintenance requests daily. We understand how you feel, and we are short a maintenance worker, but working diligently to fill that position. Please let us know if you know of anyone qualified to help run our community. Thank you again for your feedback, we appreciate it. - Management

1/21/20
Verified Renter

I overall love living here. Minor issues but that comes with any residence but the willingness to assist from the office is great.

Property Manager at Carlyle at South Mountain, Responded To This Review

Thank you for taking the time to review our community. We value you as a resident.

12/31/19
Verified Renter

Convenient to everything but quiet at the same time. Great layout here and it just feels like home. Overall a great place to live with very nice people in the office.

12/14/19
Verified Renter

Would not recommend this community to rent from

11/24/19
Verified Renter

I thought this was going to be the perfect community, I was very wrong. Its a beautiful complex, but thats it. There is no parking spots available ever, and having a reserved spot and a garage isnt allowed. 2 days after we moved in, someone broke into my roommates car and the office didnt seem to care. A couple days ago, someone tried to break into our apartment, again the office was less than sympathetic and didnt do anything. As a woman, I dont feel safe here now. Especially with the parking situation. I dont feel comfortable parking far away from my house because walking alone at night is terrifying. Along with all of that, there were many other issues to do with the inside of the apartment as well. This place is not worth the money.

11/23/19
RATS! STAY AWAY!

I regret moving here SO MUCH. Old cheap appliances, maintenance that never show up when requested and take weeks to resolve an issue. From plumbing issues, to ants, cockroaches, and now RATS! It seems the property managers do nothing to keep the living conditions sanitary.

Property Manager at Carlyle at South Mountain, Responded To This Review

Thank you for sharing your concern. Our residents come first to us, so we would like to resolve this situation to the best of our abilities. We utilize Smart Pest services weekly for any of your preventative pest service needs. If you are also experiencing any maintenance concerns we will happy to address as well. In order to address your specific needs, please contact us at (480) 496-6161 or carlyleaptsmgr@greystar.com. We look forward to speaking to you and coming up with a solution. Best, Christina Crutchley Sr. Community Manager

10/19/19
Verified Renter

the maintenance team is unhelpful the office people are rude I would never never recommend moving here ever

8/23/19
Verified Renter

Just be sure that the apt. model you are shown when you visit the complex is the model you agreed to lease. This company appear to be dishonest when you are shown a model apt. and the actual one you move into.

8/23/19
Verified Renter

The management is great, they're really nice and helpful with any issue.

8/1/19
Verified Renter

For the most part all my service request have been met. Had a few concerns before I renewed my lease that I spoke to someone in the office about which 5 months later have not been met. Didnt even bother putting the request in again. But other than that pretty okay community.

7/30/19
Verified Renter

I am happy living here for the most part

7/17/19
Verified Renter

Anyone else have a family of rats living in their roof and/or walls? Been dealing with this for over a month. Pest control cant seem to get it together or no one is at the office at this time and we need approval to cut into the wall to place traps. This is so disgusting. I cant

7/9/19
Verified Renter

We just move in at Carlyle apartments, and It has been an excellent experience. Staff has been great. We study and work at the University, with kids, so location is not quite close to it, but security and green areas are really excellent for our kids. We will see how it goes, but for now everything is fine.

6/29/19
Didn’t help out

Nick didn’t try to put any effort in help to rent a unit. Was nice but wasn’t helpful. Apartment grounds looked trashy, grass was dead, pine needles, and leaves all over the place. Dumpy looking!

Property Manager at Carlyle at South Mountain, Responded To This Review

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (480) 496-6161 so we can work towards a resolution. We look forward to hearing from you. The Carlyle Team

6/26/19
Verified Renter

I love this place

6/17/19
Verified Renter

Office and maintenance staff have been great since moving in.

6/5/19
Verified Renter

Nice place to live at the base of beautiful south mountain.

6/4/19
Verified Renter

This is a great community. Its so conveniently located & the community management is great. The floor plan is what made me steer for this community, but I have been pleased with everything since moving here.

4/29/19
Verified Renter

A nice affordable safe place to call home

4/24/19
Verified Renter

I love living here its peaceful

4/23/19
Verified Renter

Looks good on the surface, great community experience and quiet.

4/15/19
Verified Renter

I love living here, its safe, convenient and the office personnel are amazing!

4/15/19
Verified Renter

The Carlyle is a pretty awesome place to live. An apartment home design that feels more like a home instead of the average cookie cutter apartment cubed box layout and having a garage is a major plus.

4/10/19
Verified Renter

Our move in experience was awful!!! We moved in while the cleaning lady was in the middle of cleaning. Our townhome was not ready at all. We spent a week of unpacking and cleaning the previous renters mess. Terrible, terrible experience. If Carlyle would have communicated with us that it would not be ready in time, I wouldve asked my previous landlord for an extra day or so. But there was no communication !!!

3/16/19
Verified Renter

Its cool place with good neighborhood with in 2 miles

2/20/19
Verified Renter

Carlyle at South Mountain Apartments beautiful community staff is attentive, parking is kind of a problem if you have guests visiting, maintenance quick to fix problems, only been here less than a month me and my family are very happy with our move.

2/18/19
Verified Renter

Great place to live with a lovely staff I love it here.

2/12/19
Verified Renter

So far so good. I moved in 2 weeks ago I am very happy with my new townhouse.

2/1/19
Verified Renter

quite, safe and convenient.

1/30/19
Verified Renter

This is my first apartment home experience and I have to say in the last six months every request has been met with promptness and professionalism which has been greatly appreciated. Thank you for your service.

1/26/19
Verified Renter

Beautiful and peaceful living! Going into 3rd leasing term and very content with pricing, home, management and speediness of maintenance.Check out the generous square footage and design of living spaces. You will not regret!

1/25/19
Verified Renter

A nice place to live.

1/19/19
Verified Renter

Could be great

12/7/18
Carlyle at south mountain

Since the new management took over this complex has done a complete 180. I am so glad I chose to live here . 10 stars at least

Property Manager at Carlyle at South Mountain, Responded To This Review

Thank you again for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help! We hope you have a great day! The Carlyle @ South Mountain Team!

11/8/17
RENTERS BEWARE!!!

RENTERS BEWARE!!! I just recently moved out of these apartments after renting for 3 years. I’ve always been a great tenant- always paid my rent on time, never any complaints, and I put up with the subpar living conditions for way too long (rats in the dumpsters, scurrying on the roof/in the walls, cockroaches, etc), not to mention the condition of the apartment itself! My unit was in desperate need of an update (which I was told would only happen once I moved out) so that meant I had extremely old appliances, old/stained carpet (it was NOT new when I moved in), super old cabinetry, and even a mold issue (for which I have pictures of and notified them). Well, just days after I moved out I received a statement stating that they are keeping my $300 deposit AND forcing me to pay $1004.67 within 9 days of receiving the notice- and threatening to send my account to collections if not paid by then. They are charging me for REPLACING the stove and carpet, amongst other things! I am completely appalled! Seems they are attempting to scam me into paying for the upgrades they are required to do upon my move out- but at my expense! $1300 is a lot of money to me. I’m a single mom and disabled veteran...I guess they saw me as an easy target!! No wonder I was told a walk through was not needed and just to hand over my keys. I also want to see the move-in inspection report that I submitted with the FIRST management company when I moved in (there’s been 3 property management companies since I moved in) because I listed all the issues this apartment had! I have called their office but have not heard back. Unfortunately if this issue isn’t resolved immediately, I will be filing claims with the BBB, AZ Dept of Housing, etc, continuing to warn other renters, consult an attorney and get the media involved!

Property Manager at Carlyle at South Mountain, Responded To This Review

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. This property is under new management as of 2/2018. The Carlyle @ South Mountain Apartments Team

8/4/17
Just a number to the staff

Beware of the smiling faces. Do NOT move here. You will regret it. I promise you. 1 year ago I read the previous reviews on pretty much all the websites and figured that I would form my own opinion. I regretted that decision TWO days after signing my lease. They have had 3 management teams that promise to be better than the last. DON'T believe it. Believe the reviews! Good luck with your search.

Property Manager at Carlyle at South Mountain, Responded To This Review

Hi, Candy. I am disappointed to hear that you did not have a good experience here at Carlyle Townhomes. I can assure you that all of our residents are important to us and that we are always happy to address resident concerns and ensure we provide an exceptional community environment. We wish you the best of luck with your future home.

8/20/15
Caryle @ south Mountain

The apartments just recently changed management companies. they are renovating the property and it looks wonderful. They have always been accommodating when i need things fixed or if i am having any issues. The staff is always friendly. you can't beat the price for the prime location.

7/29/15
Great Place To Call Home

I can't wait to get home after a long day at work, because I know a beautiful and comfortable warm environment awaits me. The grounds are beautifully manicured all the time. Maintenance requests are handled in a very timely manner. The gym and pool facilities are always in excellent condition. Above all, the personnel and management teams are outstanding and respond promptly to any request. Paul G, Phoenix, AZ

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Carlyle at South Mountain Photos

  • Carlyle at South Mountain

  • 1BR, 1BA - 814SF

  • Exterior

  • Pool

  • Pool

  • Poolside Cabana

  • Spa

  • Dog Park

  • Playground

Models

  • Colina

  • A1

  • Hermosa

  • A2

  • Santana

  • B1

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Frequently Asked Questions
Which floor plans are available, and what are the price ranges?

Carlyle at South Mountain has one to three bedrooms with rent ranges from $1,155/mo. to $1,985/mo.

Can I see a model or tour Carlyle at South Mountain?

You can take a virtual tour of Carlyle at South Mountain on Apartments.com.

What neighborhood is the property located in?

Carlyle at South Mountain is in South Mountain in the city of Phoenix. Here you’ll find three shopping centers within 1.7 miles of the property. Five parks are within 9.0 miles, including South Mountain Park, Pecos Park, and ASU Center for Meteorite Studies.

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5151 E Guadalupe Rd

Phoenix, AZ 85044

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