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Contact This Property

Language: English

Open 9am - 6pm Today

View All Hours Office Hours Monday - Friday, 9am - 6pm Saturday, 10am - 5pm Sunday, Closed

Candles media gallery Unit
call 217-606-8739
Floor Plan View Body
Illinois Sangamon County Springfield Candles

Candles

9 Candlelight Dr, Springfield, IL 62704

3.5 (28 reviews)

Property Rating

3.5
Good
Out of 5

3.5 Blended Score

See all 28 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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217-606-8739
Property Management Company Logo
  • Monthly Rent

    $1,009 - $1,851

  • Bedrooms

    1 - 3 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    800 - 1,160 sq ft

Candles
Property Management Company Logo
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Move-in Special

Amazing low rates for our 2 bedroom apartment, now leasing for $1180.00, only 1 left! Top 25 in Online Reputation 2 Years in a Row! Nolan Living has been recognized by J Turner Research as one of the Top 25 Management Companies for Online Reputation in Division IVtwo years in a row!

Pricing & Floor Plans

filter results by bedrooms
A1 $1,009 – $1,446
1 Bed 1 Bath 800 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 10T08
    price $1,059
    square feet 800
    availibility Sep 30
  • Unit 07W06
    price $1,024
    square feet 800
    availibility Oct 13
  • Unit 03T04
    price $1,019
    square feet 800
    availibility Oct 17
  • Unit 08W05
    price $1,009
    square feet 800
    availibility Nov 14

B1 $1,122 – $1,673
2 Beds 1.5 Baths 960 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 01T08
    price $1,139
    square feet 960
    availibility Now
  • Unit 14W03
    price $1,229
    square feet 960
    availibility Aug 28
  • Unit 02T01
    price $1,154
    square feet 960
    availibility Sep 13
  • Unit 13W02
    price $1,324
    square feet 960
    availibility Sep 14
  • Unit 06W08
    price $1,144
    square feet 960
    availibility Sep 22
  • Unit 13W06
    price $1,194
    square feet 960
    availibility Sep 28
  • Unit 01T01
    price $1,122
    square feet 960
    availibility Oct 8
  • Unit 05T05
    price $1,187
    square feet 960
    availibility Oct 13

C1 $1,303 – $1,851
3 Beds 2 Baths 1,160 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 03L08
    price $1,343
    square feet 1,160
    availibility Sep 12
  • Unit 04W03
    price $1,303
    square feet 1,160
    availibility Oct 8
A1 $1,009 – $1,446
1 Bed 1 Bath 800 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 10T08
    price $1,059
    square feet 800
    availibility Sep 30
  • Unit 07W06
    price $1,024
    square feet 800
    availibility Oct 13
  • Unit 03T04
    price $1,019
    square feet 800
    availibility Oct 17
  • Unit 08W05
    price $1,009
    square feet 800
    availibility Nov 14

B1 $1,122 – $1,673
2 Beds 1.5 Baths 960 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 01T08
    price $1,139
    square feet 960
    availibility Now
  • Unit 14W03
    price $1,229
    square feet 960
    availibility Aug 28
  • Unit 02T01
    price $1,154
    square feet 960
    availibility Sep 13
  • Unit 13W02
    price $1,324
    square feet 960
    availibility Sep 14
  • Unit 06W08
    price $1,144
    square feet 960
    availibility Sep 22
  • Unit 13W06
    price $1,194
    square feet 960
    availibility Sep 28
  • Unit 01T01
    price $1,122
    square feet 960
    availibility Oct 8
  • Unit 05T05
    price $1,187
    square feet 960
    availibility Oct 13

C1 $1,303 – $1,851
3 Beds 2 Baths 1,160 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 03L08
    price $1,343
    square feet 1,160
    availibility Sep 12
  • Unit 04W03
    price $1,303
    square feet 1,160
    availibility Oct 8
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Administrative Fee
    $150
  • Application Fee
    $85
  • Dogs Allowed
  • Monthly pet rent
    $30
  • One time Fee
    $400
  • Pet deposit
    $0
  • Pet Limit
    2
  • Cats Allowed
  • Monthly pet rent
    $30
  • One time Fee
    $400
  • Pet deposit
    $0
  • Pet Limit
    2
  • Parking
  • Garage
    $35 - $75/mo
  •  
  • Other
    --

Details

Lease Options

  • 3 - 15 Month Leases

Property Information

  • Built in 1973
  • 322 units/3 stories

Matterport 3D Tours

2 BR, 1.5 BA - 960sf
1/4

About Candles

Introducing Candles Apartments, a welcoming community that casts a radiant light on everyday living. With a generous selection of leisure nooks, our apartments in Springfield, IL, serve as your personal retreat. And since were set in a serene landscape of lush greenery, with entertainment, shopping, and dining within easy reach, youre perfectly positioned to enjoy the best of both worlds. Speaking of location, were just off Wabash and Chatham roads, with several bus stops within walking distance. So, whether you work at Municipal State facilities, SIU School of Medicine, or Bunn-O-Magic, your commute wont be longer than 15 minutes. When it comes to local gems and entertainment spots, were close to Knights Action Park, Henson-Robinson Zoo, and several iconic historic sites. Were eager to tell you more about our Springfield, IL, apartments, so come by for a tour!

Candles is an apartment community located in Sangamon County and the 62704 ZIP Code. This area is served by the Springfield School District 186 attendance zone.

Unique Features

  • Newly Remodeled Apartments
  • Park-Like Setting with Mature Trees
  • Walk-in Closets in Select Units
  • Park Like Setting with Mature Trees
  • Deck with Fire Pits
  • Free Weight Room - Springfield's Largest
  • Sparkling Swimming Pool
  • Indoor Sports Court
  • Sand Volleyball Court
  • Clothes Care Centers
  • Garages
  • Patio/Balcony in select units
  • State-of-the-Art Cardio Room
  • Nearby Jogging/Walking Trail
  • Personal Fitness Trainer
  • Strength Training Room
  • Central Air Conditioning
  • Close to Walking/Jogging Trail
  • Microwaves
  • Swimming Pool

Contact

View Property Website
Language: English
Open 9am - 6pm Today
  • Monday - Friday, 9am - 6pm
  • Saturday, 10am - 5pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Laundry Facilities

Clubhouse

Business Center

Grill

Basketball Court

Package Service

Property Services

  • Package Service
  • Wi-Fi
  • Laundry Facilities
  • Maintenance on site
  • Renters Insurance Program
  • Online Services
  • Planned Social Activities
  • Public Transportation

Shared Community

  • Business Center
  • Clubhouse
  • Storage Space
  • Walk-Up

Fitness & Recreation

  • Fitness Center
  • Pool
  • Basketball Court
  • Volleyball Court
  • Walking/Biking Trails

Outdoor Features

  • Cabana
  • Courtyard
  • Grill

Apartment Features

Air Conditioning

Dishwasher

Washer/Dryer Hookup

Walk-In Closets

Yard

Microwave

Refrigerator

Tub/Shower

Highlights

  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Smoke Free
  • Cable Ready
  • Tub/Shower

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Eat-in Kitchen
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Freezer

Model Details

  • Carpet
  • Vinyl Flooring
  • Dining Room
  • Walk-In Closets
  • Linen Closet
  • Window Coverings
  • Wet Bar
  • Large Bedrooms
  • Balcony
  • Patio
  • Deck
  • Yard
  • Garden
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Package Service
  • Wi-Fi
  • Laundry Facilities
  • Maintenance on site
  • Renters Insurance Program
  • Online Services
  • Planned Social Activities
  • Public Transportation
  • Business Center
  • Clubhouse
  • Storage Space
  • Walk-Up
  • Cabana
  • Courtyard
  • Grill
  • Fitness Center
  • Pool
  • Basketball Court
  • Volleyball Court
  • Walking/Biking Trails
  • Newly Remodeled Apartments
  • Park-Like Setting with Mature Trees
  • Walk-in Closets in Select Units
  • Park Like Setting with Mature Trees
  • Deck with Fire Pits
  • Free Weight Room - Springfield's Largest
  • Sparkling Swimming Pool
  • Indoor Sports Court
  • Sand Volleyball Court
  • Clothes Care Centers
  • Garages
  • Patio/Balcony in select units
  • State-of-the-Art Cardio Room
  • Nearby Jogging/Walking Trail
  • Personal Fitness Trainer
  • Strength Training Room
  • Central Air Conditioning
  • Close to Walking/Jogging Trail
  • Microwaves
  • Swimming Pool
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Smoke Free
  • Cable Ready
  • Tub/Shower
  • Dishwasher
  • Disposal
  • Eat-in Kitchen
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Freezer
  • Carpet
  • Vinyl Flooring
  • Dining Room
  • Walk-In Closets
  • Linen Closet
  • Window Coverings
  • Wet Bar
  • Large Bedrooms
  • Balcony
  • Patio
  • Deck
  • Yard
  • Garden
Expenses
Recurring
Unassigned Garage Parking $35 - $75
Cat Rent $30
Dog Rent $30
One-Time
Cat Fee $400
Dog Fee $400
Office Hours
Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm
Saturday 10am - 5pm
Sunday Closed
217-606-8739
City - Springfield

There’s an unmistakable charm to Springfield, a city that exudes the allure of a small town while housing nearly 115,000 residents. Blending modern conveniences with a historic atmosphere, the capital city of Illinois — and birthplace of President Abraham Lincoln — is a compelling Midwest metropolis for renters of all types.

Aside from its presidential history, Springfield is full of culinary delights and entertainment destinations. Cozy Dog Drive-In alleges to have made the first corn dog in 1946, and it’s always a popular spot. Enjoy the shops at White Oaks Mall, fun at Knight’s Action Park, and plenty of breweries just north of the city center. There’s a number of parks and excellent educational opportunities, including the University of Illinois Springfield. The city comes together to enjoy annual events like the Illinois State Fair and more.

Learn more about living in Springfield 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Univ. of Ill. at Springfield
Drive: 13 min 6.3 mi
Lincoln Land Community College
Drive: 15 min 7.6 mi
Candles is within 13 minutes or 6.3 miles from Univ. of Ill. at Springfield. It is also near Lincoln Land Community College.
Schools
  • Public Schools
  • Private Schools
Lindsay School
Public Elementary School
Grades K-5
423 Students
Attendance Zone
Butler Elementary School
Public Elementary School
Grades K-5
344 Students
Nearby
Owen Marsh Elementary School
Public Elementary School
Grades K-5
302 Students
Nearby
Benjamin Franklin Middle School
Public Middle School
Grades 6-8
713 Students
Nearby
Jefferson Middle School
Public Middle School
Grades 6-8
539 Students
Attendance Zone
Springfield Learning Academy
Public High School
Grades 9-12
130 Students
Nearby
Springfield Southeast High School
Public High School
Grades 9-12
1,261 Students
Attendance Zone
Grace Baptist
Private Elementary, Middle & High School
Grades 1-7, 9-10 & 12
8 Students
Nearby
Christ The King
Private Elementary & Middle School
Grades PK-8
418 Students
Nearby
Sacred Heart Griffin High School
Private High School
Grades 9-12
605 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Candles is near Abraham Lincoln Capital, located 8.9 miles or 15 minutes away.

Commuter Rail Distance
Commuter Rail Distance
Springfield
Drive: 12 min 5.1 mi
Carlinville Amtrak Station
Drive: 60 min 38.8 mi
Lincoln Amtrak Station
Drive: 49 min 39.4 mi
Airports Distance
Airports Distance
Abraham Lincoln Capital
Drive: 15 min 8.9 mi
Car-Dependent
40
Walk Score®
Out of 100
This area is considered a car-dependent area and most errands will require a car.
Some Transit
35
Transit Score®
Out of 100
You'll likely want a car when living in this area since it has few transit options.
Bikeable
53
Bike Score®
Out of 100
While there’s some bike infrastructure in this area, you’ll still need a car for many errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Candles.

Shopping Centers Distance
Shopping Centers Distance
Chatham Square
Walk: 13 min 0.7 mi
The Yard
Walk: 18 min 1.0 mi
Montvale Junction
Drive: 3 min 1.3 mi
Candles has 3 shopping centers within 1.3 miles, which is about a 3-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Washington Park Botanical Garden
Drive: 6 min 2.8 mi
Washington Park
Drive: 9 min 3.6 mi
Illinois State Museum
Drive: 10 min 4.5 mi
UIS Observatory
Drive: 14 min 6.3 mi
Henson Robinson Zoo
Drive: 18 min 9.5 mi
Candles has 5 parks within 9.5 miles, including Washington Park Botanical Garden, Washington Park, and Illinois State Museum.
Hospitals Distance
Hospitals Distance
Memorial Medical Center
Drive: 13 min 5.4 mi
St. John's Hospital
Drive: 13 min 5.6 mi
Andrew McFarland Mental Health Center
Drive: 11 min 5.9 mi
Candles has 3 hospitals within 5.9 miles, the nearest is Memorial Medical Center which is 5.4 miles away and a 13 minute drive.
Military Bases Distance
Military Bases Distance
Capital Map Air Guard Station
Drive: 16 min 9.2 mi
Candles is 9.2 miles and a 16 minute drive from Capital Map Air Guard Station.
 
 

Property Ratings at Candles

How Is This Rating Determined? How Is This Rating Determined? Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.
3.5
Good
Out of 5

3.5 Blended Score

28 Renter Reviews

Share details of your own experience with this property

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3/5/25
Going down hill and bad maintenance

I am so happy to be moving out of this place after 2 years. One of the worst complexes I have ever lived in. Maintenance orders take forever to get completed, and when they do the jobs they are done poorly or not completed. Example. The bathroom sink was leaking out the bottom. Took over a week for them to get to it. Then after they fixed it, it started leaking again. Waited another 2 weeks for them to come back. This time they put in a new sink. Never finished caulking around the sink though. There is black mold forming on the bathroom ceilings. Was already there when I moved in. Appliances are out dated, and anything replaced is cheap. Yesterday I got home from work to find a bunch of cat litter and cat poop right outside the entrance door to our building unit. Someone's trash bag ripped and decided not to clean it up. Called the office. They said they knew and put in a WORK ORDER!! Went to work this morning and the litter and crap is still there. I'm sorry, but that is ridiculous. Someone should have been sent to clean it up, not a work order. The outside lighting is horrible and gives the community an unsafe feeling. There are also vehicles sitting around the lots that have not moved in 8 months and no one has been in them. There is a car with a broken out window and no license plate, yet still sits there. Guessing most likely stolen vehicles that just get dumped, cause in Springfield stealing cars seems to be the cool thing to do. Management at this establishment has let this complex turn to crap the past couple years. Back in the day it may have been a pretty nice complex. But now it is overpriced and ran down.

11/18/24
Terrible leasing staff, horrible treatment upon moveout notice

This place gave me probably one of the most dilapidated of their apartments that they could find. They didn't bother to level the floor or replace the carpet upon move-in. They don't tell you about big changes that you need to be aware of well in advance until 24 hours before said change happens. They double billed my utility charges the moth of and the month after my moving out. Their garages need repairs. If you store anything aside from your car in one, it will probably get destroyed by water. I know because 4 very expensive rugs were destroyed this way. If you need to resolve a question about anything, and they don't have an answer right away, they won't call you back. I wasn't going to write this review, but they sent me to collections because of a charge they billed me AFTER they gave me my security deposit back, and like I said, they never called me back when I wanted to discuss this. My toilets were broken for almost 2 weeks until I threatened legal action. HORRIBLE experience!

Property Manager at Candles, Responded To This Review

Greetings, we appreciate you taking the time to review our community. However, we are disheartened to learn of your concerns with charges after you moved out. Please connect with us at info@thecandlesapts.com so we can look into this matter further.

3/18/24
Friendly Staff

I lived here for 2 years and Kathy and Jenna have been so helpful. They've been great! I was sad to leave but got transferred to St. Louis for my job. I really miss the gym.

Property Manager at Candles, Responded To This Review

This is such a great review! We appreciate you taking the time to share your positive experience as part of our community for 2 years. Kathy and Jenna will be thrilled to hear your kind words about them. We're sorry you had to leave, but we wish you every happiness in St. Louis! Thank you!

12/14/23
Great place to call home

A great location, well kept and peaceful community. The maintenance and office is friendly and very helpful.

Property Manager at Candles, Responded To This Review

Hi! Thank you so much for your glowing review! We're thrilled to hear that you're enjoying the amenities and finding our team helpful here at The Candles. We strive to make our community a great place to live, and your feedback is rewarding to hear. Kind regards, Management

12/12/22
If I could give zero, I would

Have lived here 6 months and am already leaving. Constant maintenance issues that are addressed, but never actually fixed. Do not move here.

Property Manager at Candles, Responded To This Review

We are sorry to hear you have maintenance requests. We want to make this right. Our standard is to respond to all requests, when possible, within 24 hours and ensure your complete satisfaction. Please contact our management team in the leasing office, and ask to speak directly with the property manager. Thank you, Management

11/30/22
Deception

Deception is the story here- go see the actual apartment not the leasing office I am sad to say this because the leasing agent was so friendly Your leasing office is beautiful. The surrounding is beautiful but the apartments need to be renovated, everything from the carpet, appliances everything so old and outdated As much as they have spent their money to fix the leasing office and all the amenities ....THEY NEED TO SPEND THE MONEY ON THE ACTUAL APARTMENT WHERE their TENANTS WILL BE STAYING Spend Money to fix the place up u might end up increasing the rent a little and everyone is happy ??

Property Manager at Candles, Responded To This Review

Hi, thank you for your feedback. We are in the process of renovating many of our apartment homes, and we offer renovated apartments for lease. Renovations are ongoing throughout our community, and we appreciate your compliments for our leasing office and residents' amenities enjoyed by all in the community. We hope you will allow us to show you one of our newly renovated apartments in the future. Our best, Management

1/19/22
Terrible Service and Bait and Switch tactics

Made an appointment to see a 1 bedroom apartment on the 1st floor. Came in, saw a 1 bedroom on the first floor (model) applied for the 1 bedroom on the 1`st floor. I was told that the available unit was in building 3 and it faced the parking lot. I was approved. Was sent addendums to sign. I called to ask what 08W11 meant in the apartment line and was told it was a 3rd floor unit. I'm sorry...I never asked for 3rd floor nor did I ever mention I wanted 3rd. suddenly, no 1st floor 1 beds are available and they took $150 out of my account for a "reservation"...needless to say, they have not returned my call....nor have I received the $150 back for an apartment that I did not want in the first place.

Property Manager at Candles, Responded To This Review

We are sorry to read your comments here and would love to help make this right. Please reach out to our team in the leasing office. Kind regards, Management

10/28/21
Great management!

Very kind and professional management. Great apartment!

Property Manager at Candles, Responded To This Review

Thank you for the positive review for The Candles and our service team! We always want you to love your home here, so please reach out to us if you need anything. -Management

3/17/21
Please do not move here

Please do not move here. They do not care about their tenants at all. Washer and dryer were broke for over 5 months. Never wanted to fix anything but always hassled you over rent. Please don’t sign a lease with these people. The apartments look nice but are cheaply made. Half my electric sockets didn’t work for a year and they never came to fix it. Even their maintenance said they only care about money. There is also mice.

Property Manager at Candles, Responded To This Review

Hi, we are sorry to read your comments here and want to look into this further as this does not live up to the standards we strive to uphold. Resident satisfaction is very important to us. We are not able to identify you as a resident, so please reach out to us directly, so we can provide you with better service. Kind regards, Management

12/18/20
Good place to live. Quiet and private.

We have lived here since 5/5/2020 and are very pleased with the facilities overall. Staff is friendly and helpful and maintenance staff responds in a timely manner. The apartment we are in is an older unit but we like it. Neighbors are friendly overall. Our utilities are reasonable, much lower than the house we sold when we moved here. The fitness center is decent as is the pool. Grounds are well kept.

Property Manager at Candles, Responded To This Review

Thank you for the positive recommendation for all of us here at The Candles. We appreciate you sharing your thoughts around, utilities, amenities, and our team's upkeep of our community grounds, too! We always want you to enjoy your home here so please reach out to us if you need anything. Happy Holidays! -Management

12/16/20
Lived here for 2 years

I have lived at The Candles formerly Chatham Hills for almost 2 years. Any issues I have had, have been addressed promptly. The staff has always answered my questions in a timely fashion. I have never had any issues with the office staff, maintenance or pests. The property was built in the 1970's and for being this hold I feel that the place has been well maintained and looks beautiful. My apartment is gorgeous, I fell in love with in the moment I saw it! I wont be leaving here until I buy my own house. My children love the pool and we go for walks often. They love seeing all the flowers and dogs in the community. 10 out of 10. Would recommend.

Property Manager at Candles, Responded To This Review

Hi! Thank you for being a multi-year resident here at The Candles and for recommending us to others, too. We appreciate you taking the time to let others know what it's like to live here. It is so great to hear how much you and your family love your home and get great use of our amenities, too. Please let us know if you need anything. Have a wonderful day! -Management

12/8/20
Good place

I have nothing but good experience with the management and staff. When I had a problem it was resolved quickly and in a timely manor. No problem with bugs or rodents. I have seen a few spiders and ants but that is any where.

Property Manager at Candles, Responded To This Review

Hi! Thank you for the positive rating and recommendation for The Candles Apartments. We strive to ensure residents enjoy their home always, so thank you for letting us know how we are doing. Please reach out to us if you need anything. Happy Holidays! -The Candles Team

12/8/20
great place to stay

First and foremost - excellent staff on property! Helpful, friendly and much more. Could not find a better place in this area.

Property Manager at Candles, Responded To This Review

Hello! Thank you for the positive review and recommendation for us here at The Candles Apartments. We are so happy to read your compliments for our onsite team, too. It's always good to learn we are reaching our service goals, as that is a top focus of ours. We wish you a very safe and Happy Holiday season. Please let us know if you need anything our team is here to serve! -Management

9/18/20
Terrible

The Candles is the WORST apartment complex we have ever lived in!! Many of the staff do not tell you the complete truth about issues that are going on. We paid $613 to move in and our first month was free. We left the apartment clean and no damages were charged to us, so full deposit returned. The deposit return was only $250, I called and asked why I didn't get $613 back? I was told $250 was the deposit, the rest were Move In Fees!!!! Like I said, WORSE Complex!! Save yourself heartache and mark the Candles off your list.

Property Manager at Candles, Responded To This Review

Hi. Thank you for providing us with feedback. We regret to read your comments concerning your account and hope you will reach out to our management team offline to review in further detail with you so we can clear up any questions you might have. Thank you for the opportunity to serve you better. -Management

9/4/20
Old and filled with bugs

I lived at this complex until 2019, and it was a pretty lousy experience from day one. The buildings show and smell their age. The laundry situation is unbelievably bad with only a single washer and dryer per floor between two buildings, and no matter what was tried, there were so many roaches and other bugs. I kept a very tidy apartment, and I would typically have to kill three or four roaches everyday when I returned home from work. Additionally, this complex will charge you exorbitant fees upon move out. I was charged about two times what monthly rent was but was able to talk them down by a couple hundred. Overall, I would not recommend this to anyone. Look for houses for rent in the much better neighborhoods on the west side of Chatham Road.

Property Manager at Candles, Responded To This Review

Hello, Thanks for reaching out to us. We are disappointed to hear that you had a negative experience with us. To speak with someone on our team further regarding your concerns, please call us at (217) 953-0919. We are here to help. Thank you, Management

12/21/18
Bad Landlords

The landlords were no help after a portion of our building caught fire. The fire was on the opposite corner of the building, and our apartment was untouched by fire or water. The building was only open for us to retrieve our stuff at certain times, and there was little information on what days. They did not respond to our calls nor call us back, so we had to get their attention in person. After we had their attention, we found out that there was asbestos in the building and nobody was allowed to retrieve any of their belongings. They had been renting out these old buildings knowing that they were insulated with this dangerous substance. When we needed to get information for our renter's insurance, the landlords ignored us entirely and didn't have the information from the ones the fire had been started by.

Property Manager at Candles, Responded To This Review

Hi Alexis. We appreciate your feedback, as we take these matters very seriously. Please know we have looked into your concerns and believe you are referring to a remodel from about 4 years ago in which we completed all necessary repairs to meet or exceed industry standards and have had no further concerns of this matter, since. If you have any other questions or concerns with a home with us today, please reach out to management in the leasing office offline. We are here to help and want to provide excellent service to you and our community. Sincerely, Management

9/18/18
Mice and Cockroach Infestation

I wish I could post the numerous pictures I have of the cockroaches in the apartment. We would wake up to them scurrying around the kitchen every single morning. I also wish I could post the pictures we have of the 10 mice we caught on glue traps in just one week. There were many more mice outside of that week that led to us breaking our lease. After dealing with the deep infestation of the apartment, I just received a call from collections and I’m being charged $1,200 with my $300 security deposit being kept as well so that they could replace everything. I can’t say I blame them, but you would think that as a company they would have the decency to take responsibility for the problem instead of taking advantage of prior tenants. Don’t live here. I don’t care if the rent is cheap. As a human being, you deserve more than to live with rodents and then be charged maximally after you decide to live somewhere else.

Property Manager at Candles, Responded To This Review

We are sorry to read about your past experiences. We take these matters very seriously. We use an industry leading pest control provider for routine service and offer any resident additional pest control services upon request. We are not able to identify you as a resident on this platform, so if you have any questions on your final account, please contact us in the leasing office to discuss offline. We want to help and go over anything you believe to be inaccurate. Kind regards, Management.

5/15/18
EXCELLENT LIVING IF YOU LIKE LIVING WITH BUGS & RODENTS (:

Disgusting!!!!!!! MICE, ROACHES, SMELLS DISGUSTING. MANAGEMENT DOES NOT CARE ABT YOU OR THE CONDITIONS THAT THEY SET YOU UP TO LIVE WITH. 0/10 DO NOT RECOMMEND.

Property Manager at Candles, Responded To This Review

Hello and thank you for your feedback. We would never want you to feel we don't care. We do! We value our residents and are always ready to help when contacted. We cannot verify your identity through your review, but if you would like for us to schedule any additional maintenance services, please contact us. We are here to help! Thank you, Management

2/26/18
Just dont.

Basically everything here is inconvenient. It always smells bad in the hallways, the managers are nice for a couple months then they lose the fake attitudes, the units are nothing like what they show you, and they have roach problems.

Property Manager at Candles, Responded To This Review

Hello. We are sorry this has happened and we thank you for bringing it to our attention. We have an approved pest vendor for our community that is on a routine schedule, but we would like to additionally treat your residence to better service your needs. Please stop by or feel free to call our leasing office at 217-698-5801, so we can schedule this immediately. Thank you, Team Chatham Hills

12/20/17
Excellent living

Chatham Hills is a great place to live when you are just m9ving to Springfield area because you are close to shopping and other areas of the town.

Property Manager at Candles, Responded To This Review

Thank you for taking the time to review your experience. We really appreciate the feedback, and we want to make sure your feel comfortable sharing. Take care! Happy New Year! Team Chatham Hills

12/19/17
Dont rent

Current tenant here dont rent here overpriced for all the problems. From day one mice and roaches and after three calls the come and just give us sticky traps, as well as all the cabets broken. They fixed after calling but when you rent a place out that should have been fixed its not like it was one drawer 7 of them the closet door a bedroom door the screen as well. And last the hot water heater is hooked to the whole building it fluxuates constantly from scolding to cold when i broght up our 5 year old washing hands or showering and it scolding them they just said we should fill the tub or sink we also have a 13 year old what happens if it burns him or when we get burnt we pay way to much to have to bath and even then half the time theres no hot water even when we havent been home in hourse we go to wash our kids cause its 8 but cant cause theres no hot water for another hour or two if i could give 0 stars i would

Property Manager at Candles, Responded To This Review

Hi there. First off, we apologize for a late response and that you have had these issues - so sorry! Thank you for bringing your concerns to our attention. We will be following up with our onsite team to make sure these concerns are being addressed and are solved. Please contact us, if you are still having issues to date. - Thank you, Management at Chatham Hills

11/30/16
worst place to live

i am living here from 1 year. Rent over here is very high compared to neighboring communities . they increase rent year by year and they dont even respect customer. when we have a problem they dont even respond for that. they dont have an answer for the utility bill given by them. my advice is to find a good apartment in the same neighborhood rather than coming to this place and having problems

11/30/15
Not Recommend.

If you have plans to stay for longer term, STAY AWAY from this apartment. If you want to renew your lease, they will set high rates for you, where as for new residents it will be cheaper. And don't expect back your security deposit, Just one month before my lease ends, i did shampoo cleaning and when leaving carpet was very clean, still they charged $75 for carpet cleaning. when I asked, they said even though carpet is clean, shampoo cleaning is compulsory. NO WASHER/DRYER inside units, you have to share single WASHER/ DRYER with 8 units.You will endup sharing same WASHER /DRYER with DOGS & CATS (many residents have pets) Apart from monthly rent, they will charge EXTRA $70 for utilities. Just in 1 mile surrounding, very nice & cheaper apartments available like ORCHARDPARK,WESTBROOKS and many.

10/14/15
Pretty good place to live

Overall it was a really nice town home. If you want something affordable, spacious, and in a great area, this is it. The rooms were great size and the town home overall was a great living space. The neighborhood is quiet and the staff was friendly. It is located by many stores, a mall, and many restaurants. I did have a problem with the heating system that I called dozens of times about but would never get completely fixed, it caused my electric bill to skyrocket and they aid they would do nothing about it. Besides that problem, everything was good. The area was clean, they shoveled snow in a timely manner, and the fitness center attached was decent. I would definitely move here again.

8/31/15
Amazing!

I have lived here for two years and have loved it! The place has enough space for my family. It is taken care of and kept up on. The area is quiet and very friendly. I am so glad I found this place when I moved into the area because it is truly the nicest apartment and nicest area around here!

8/10/15
great but always room for more

I have been living in chatham hills for about 6 months now and besides my first electric bill I have no real complaints. It's on springfield west side so you have plenty of restaurants and clothing stores that are not too far from your home, white oaks mall is not even 10 minutes away! This is awesome when having to deal with traffic. There is a pool and a fitness center which is free of charge to tenents which saves you from gym memberships. There is a washer and dryer on every floor, so no more trips to the laundromat. You are required to pay electric, water, sewer, trash, and gas, which you might want to keep in mind when deciding to rent or not. My bill averages to about $160 a month which isn't too bad considering I have a three bedroom; two kids and a husband. Renters insurance is also a must have here but its still fairly cheap as well at $23/month. Chatham hills is a very competitive complex so prices do change on a daily basis for available units so if u see one that's in your price range you want to hop on it asap. All in all its a pretty good place to live

12/2/13
This apartment community is poor to average!

I went to look for an apartment and the staff just handed me a key and told be in what direction the apartment was from the office. They didn't even go with me. What I found was the complexes washer and dryer was in the hallway and it smelled of mildew and dampness. When I went into the apartment the smell of cigarette smoke was so strong I couldn't even stay in there long enough to look around. I will not be renting an apartment from Chatham Hills!!

6/4/13
amazing

great it really fun but there is a higfh profile dude

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Candles Photos

  • Candles

  • 2 BR, 1.5 BA - 960sf

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  • 1 Bedroom

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  • 3 Bedrooms

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  • 3TEN

    310 Dickinson Rd

    Springfield, IL 62704

    2 Br $858-$1,500 2.7 mi

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Candles has one to three bedrooms with rent ranges from $1,009/mo. to $1,851/mo.

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9 Candlelight Dr

Springfield, IL 62704

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