ARIUM Cary Park

I would not recommend anyone move here. Make sure you read all of the reviews before even considering. The office manager is never available. She's either never there or in meetings all day. I leave messages and send emails with no response. The issues I have mainly concern the tenant above me and the noise. I have been complaining since July. I was told the tenant would be addressed. I was told to record the noise and call the non emergent police line to have them come out. Both have been done and there is still no change. Two of the staff members listened to the recording and both agreed it was excessive. The office manager lied and said she heard it and didn't find it excessive but she wasn't even there when I took the recording to the office, which I made sure she knew this. I work from home and I have to leave for days sometimes to even work in peace or sleep. I should not have to pay rent for some place I am barely staying, due to another person's disturbance. I was told that the tenant has had 2 warnings and if there is a final, I am not sure what happens. Clearly nothing has happened. I was told I could move to another unit and she would waive the transfer fee, pay rent until the unit is rented out (while I'm not even living there), or pay 2 months rent to get out of my lease. I am not sure why either of those are acceptable when I am not the one causing the disturbance. I should not have to move anywhere. Another issue is maintenance. I put in a work order in July which on the resident app said they were completed when they were not. Someone finally came in November. We pay for pest control monthly but no on comes every month. They only come when you put in a work order. I will definitely NOT be renewing my lease and I will not recommend any move here.

The main problem, for us, has been dealing with noisy neighbors. While the neighborhood itself is typically quiet, there is an apartment in our building that blasts loud, bass-heavy music for an average of 10 hours per day, often during quiet hours. This does not preclude weeknights, as I typically get somewhere between 3-5 hours of sleep on Tuesday and Wednesday nights due to loud parties. We have complained about this issue 16 times (!) to the leasing office. I have tried emails, using the complaint function on the website, talking to them in person, taking their advice and calling the police, and each time I address the issue with them, they assure me that they "are working on it." For those of you who have never worked in customer service (I work in customer service), "we are working on it" is cover-your-behind talk for "we're doing the absolute bare minimum to address the issue and if it continues, then oh well we already have your money." Most likely, if the rental company responds to this post they will apologize for the inconvenience and ask me to provide feedback to them directly to discuss the issue, and then the cycle will continue. I emphasize the above issue because while it is entirely possible that you will have a great experience here with little-to-no issues, if you do encounter an issue, DO NOT expect the front office to go to bat for you. They're probably over-extended from dealing with the failing infrastructure, pest problems, and the parking fiasco (I hope you like being able to park in front of your apartment maybe 30% of the time). What this all boils down to, of course, is the machinations of a greedy, quick-buck seeking, cold, corporate rental company. I implore you to take a close look at the lease agreement before signing. What you'll find is a list of provisions aimed at protecting the rental company from liability, or clever pretenses for taking more of your money. What these kinds of companies count on is that you don't have the time, energy, or money to challenge them. The community guidelines are thin and hardly take any stances about how tenants should conduct themselves when living among their neighbors (beyond incredibly obvious restrictions on behavior), and hence there is no system in place to deal with fairly common disputes between tenants. If possible, I'd recommend saving your money and trying to find a comparably priced house to rent farther outside of Cary.

Just don’t, it’s a terrible place to live. The stuff never gets fixed and you’ll be responsible for so many extra fees to just live here. Please. Just. Don’t.

Recently toured their (2) bedroom model and there were dead roaches in the breezeway and also inside a bedroom and a closet. This is VERY concerning due to the fact that the reviews mention roaches being a huge issue to verified residents. We decided to still tour the community just in case the reviews were from disgruntled renters but we learned FAST that this community is infested. I can’t believe the staff doesn’t at least walk their own models to inspect before giving daily tours. It was super awkward opening doors and seeing dead roaches on their backs.

The maintenance is the most delayed I have ever experienced. I fell down in the bathtub twice due to drain blockage that they were aware of that I had fell, and they have still failed to send out a maintenance man. I had the police called on me by the front office for a noise violation at 1120am on a Saturday. I was so angry I went out and bought a decibel meter. 3feet outside my door was 50 decibels which is 10 decibels below the Cary noise ordinance. The office is also very loose on their hours on when they should be open. I was guaranteed an email with the home office contact email which I never received. By far the worst place I have ever lived.

I am still satisfied with Hudson Cary Weston after having been living here for over 5 years

This is a beautiful and peaceful community filled with friendly neighbors. Surrounded by woods and sounds of nature day and night. I'm truly glad I chose Hudson Cary Weston to be my new home.

Been living in the community for over 5 years and it has been overall pleasant

The homes at Hudson Cary Weston are superb. The community management and maintenance teams are super friendly and courteous. The whole crew works diligently to ensure resident satisfaction. They "get the job done" with a smile.

The staff is great, they are always kind and caring. They will go above and beyond to help resolve any issues and are generally very quick to respond to any requests.

Pleasant area on the greenway with responsive staff.

Great community to live and very convenient to restaurants, groceries, and shopping Love the location and staff/management are great

Just awful. Problems are never ending. You name it (leaks, mold, bugs, broken appliances, dog poop in overgrown grass, overflowing poop deposit bins, etc). Office staff is nice but maintenance is terrible. Left numerous messages for Bell Partners corporate with no reply ever!! Miserable and stuck here!

People do not care about how much you know until they know how much you care. By showing respect and compassion to all people, all inter-relationship with people takes care of it self.

I was lucky to have found this place when I transferred from NJ to NC. The development is well maintained, the units are beautiful, and I feel very safe living here. I would only leave if I was buying a house. I would recommend you to come check us out and considering being a neighbor. You wont regret it.

This is a nice community . The amenities such as tennis court and gym are added bonuses

I love living at Hudson Cary Weston. The entire staff is great; very responsive. And the units are gorgeous. I would recommend it to anyone!

Hudson Cary Weston is a destination living community, professionaly managed by a caring and knowledgable staff that truly care about the residents' quality of life experience.

Manager and staff very alert and attentive to residents needs ! Always upbeat and polite !

Me gusta vivir en esta compañía de apartamentos estoy encantado en vivir porque se siente uno con seguridad y hoy toda mi familia nos sentimos feliz viviendo en esta compañía gracias

We moved into Hudson Cary Weston with the expectation of living here a year or two max, but loved the apartment design, quick access to the greenway, beauty of surrounding landscaping, gym, access to Rt. 40, and staff so much that we're still here 18 years later. Obviously, we decided to make it "home!"

Good location, nice amenities, floor plan size, and better value than other apartments in the area IMO.

This has been an excellent community to live at. Good sports facilities; great location; great staff--competent and responsive; pleasant environment to jog and walk around in; and Cary trails are nearby; and safe units; and mostly quiet.

Give Hudson Cary Weston a try. If you want quality apartment living, you will not be disappointed

Hudson Cary Weston is a great place to live. Management is very helpful and very respectful. Management keeps you up to date with emails or phone calls when necessary for maintenance issues and more.

Great staff ! Property is well kept and quiet living . T.Mclendon

Hudson Cary Weston is a great property for the value. The staff are caring and attentive to residents needs. The older community has space between apartments instead off modern day dorm-style apartments. This as well as mature trees and proximity to the Cary greenway make Hudson Cary Weston a great place to live.

Great location, gym, and not far from a green-way.

The hudson cary best apartment I've lived in or been to on the triangle. Best management team and maintenance I've ever experienced. Great place to call home

I have been living at Hudson Cary Weston for 5 years - never a problem . Management has been very responsive to my needs and management is always polite.

Lovely staff, everyone is really helpful, very enjoyable living here!

Very professional and communication is wonderful.

We are staying in the apartment short-term. So far, we feel safe, the amenities are wonderful, pool is beautiful. It is close to everything.

Clean and beautiful apartments at a quiet peaceful location.

This is my second apartment! Let me just say its super nice to live here. Everyone respects privacy and sound. And that was the most important for me. The management are some of the nicest people and are always willing to help with whatever I need. And the over all community is great.

I have been a resident here for 2 yrs and anytime everytime I have any concerns or issues the staff is always on it! The complex is very well maintained as well as a quiet neighborhood !

I like it here. Its quiet for the most part, nice surroundings. The office staff ate all very nice and help you if you need it.

Overall, a fantastic place to live!!

Maintenance and management are great... 2.5 years here.

Great place to live, nice community, and management is always there and happy to help you with whatever they can!

I find the staff professional, competent, gregarious, friendly, proficient. and responsive as well as pleasing to work with; the grounds and setting are a pleasure to live in; and the location is convenient to shopping and other activities.

Fair rent. Great locations for nature lover. Quiet and respectful community with good gym and pool. Responsive management. Would rate it excellent if the gym has more equipments though.

The management on site are excellent.

It is a good place to live and management is very quick to address your concerns

It's just a great place to live

I have been a resident for over 2 years now and absolutely love it. The leasing office and maintenance staff is extremely polite and helpful. Issues are promptly solved within a day. Theres always events organized as well to celebrate local festivals, pool parties etc.Overall, its been great living here in the midst of all the greenery and nature :)

Beautiful apartments in a safe community.

Very responsive management maintains calm, hygenic and nice community to live in

I would recommend anyone to leave here having good people to help you and make you feel home

The staffs are very kind and friendly there, and the maintenance is quick.