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Monthly Rent
$1,309 - $4,120
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Bedrooms
1 - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
733 - 1,583 sq ft
Pricing & Floor Plans
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Unit 10-10312price $1,335square feet 775availibility Now
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Unit 10-10308price $1,345square feet 775availibility Nov 4
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Unit 5-5305price $1,309square feet 775availibility Nov 14
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Unit 7-7109price $1,323square feet 733availibility Dec 12
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Unit 5-5314price $1,686square feet 1,055availibility Nov 7
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Unit 6-6304price $1,711square feet 1,055availibility Nov 11
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Unit 8-8103price $1,776square feet 1,055availibility Nov 11
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Unit 8-8202price $2,195square feet 1,348availibility Now
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Unit 10-10101price $2,225square feet 1,348availibility Now
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Unit 9-9101price $2,235square feet 1,348availibility Oct 22
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Unit 4-4106price $2,545square feet 1,583availibility Dec 30
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Unit 10-10312price $1,335square feet 775availibility Now
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Unit 10-10308price $1,345square feet 775availibility Nov 4
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Unit 5-5305price $1,309square feet 775availibility Nov 14
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Unit 7-7109price $1,323square feet 733availibility Dec 12
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Unit 5-5314price $1,686square feet 1,055availibility Nov 7
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Unit 6-6304price $1,711square feet 1,055availibility Nov 11
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Unit 8-8103price $1,776square feet 1,055availibility Nov 11
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Unit 8-8202price $2,195square feet 1,348availibility Now
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Unit 10-10101price $2,225square feet 1,348availibility Now
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Unit 9-9101price $2,235square feet 1,348availibility Oct 22
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Unit 4-4106price $2,545square feet 1,583availibility Dec 30
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.
- Utilities & Essentials
- HOA Maintenance$3 / mo
- Valet Trash$30 / mo
- Pest Control$5 / mo
- High Speed Internet Access$75 / mo
- One-Time Basics
- Due at Application
- Application Fee Per Applicant$75
- Due at Move-In
- Administrative Fee$175
- Move-In Fee$275
- NSF Fees$50
- Transfer Fee$500
- Due at Application
- Dogs
- One-Time Pet Fee$0
- Pet Deposit$0
- Monthly Pet Fee$0 / mo
- Cats
- One-Time Pet Fee$0
- Pet Deposit$0
- Monthly Pet Fee$0 / mo
- Other Pets
- Monthly Pet Fee$30
- One-Time Pet Fee$400
Max of 2CommentsBreed restrictions applyRead MoreRead Less
- Surface Lot
- Garage Lot
Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.
Details
Lease Options
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3 - 13 Month Leases
Property Information
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Built in 2013
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334 units/3 stories
Matterport 3D Tours
Select a unit to view pricing & availability
About Avenues at Craig Ranch Apartments
Avenues at Craig Ranch newly renovated offers 1-, 2-, and 3-bedroom apartments in McKinney, TX, located in Collin County’s Craig Ranch neighborhood and served by Frisco Independent School District. Community amenities include a saltwater swimming pool and a fitness center with yoga studio. One- and two-car garages with direct entry are available, offering added convenience. Inside, apartments feature gourmet kitchens with granite countertops, custom cabinetry, track and pendant lighting, walk-in closets, and full-size washers and dryers. This pet-friendly community allows up to two pets and includes a private off-leash dog park. Located near parks and major roadways in the Dallas-Fort Worth metro.
Avenues at Craig Ranch Apartments is an apartment community located in Collin County and the 75070 ZIP Code. This area is served by the Frisco Independent attendance zone.
Unique Features
- Online Resident Portal
- Double Vanity and Garden Tub
- Drive-Thru Mail Location
- Extra Storage Available
- Bike Racks
- Car Care Center
- Private Off-Leash Dog Park
- Airbnb-Friendly Apartments
- Professional On-Site Maintenance and Management Teams
- Stylish Track and Pendant Lighting
- ADA Accessible
- Built-In Computer Niche
- Crown molding in master bedroom
- Semi Private Entrance
- Designer Tile Backsplash
- Smoke Free Community
- Stainless Steel Appliance Package
- Custom Wood Cabinetry with Brushed Nickel Hardware
- Gourmet Kitchen with Granite Countertops & Executive Chef Undermount Sink
- Valet Trash Service
Community Amenities
Pool
Fitness Center
Clubhouse
Business Center
- Package Service
- Maintenance on site
- Property Manager on Site
- Business Center
- Clubhouse
- Walk-Up
- Fitness Center
- Pool
- Sundeck
- Cabana
- Courtyard
- Dog Park
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
Washer/Dryer Hookup
High Speed Internet Access
Hardwood Floors
Walk-In Closets
Granite Countertops
Highlights
- High Speed Internet Access
- Washer/Dryer
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Double Vanities
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Granite Countertops
- Stainless Steel Appliances
- Pantry
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
Model Details
- Hardwood Floors
- Vinyl Flooring
- Crown Molding
- Vaulted Ceiling
- Walk-In Closets
- Window Coverings
- Balcony
- Patio
- Package Service
- Maintenance on site
- Property Manager on Site
- Business Center
- Clubhouse
- Walk-Up
- Sundeck
- Cabana
- Courtyard
- Dog Park
- Fitness Center
- Pool
- Online Resident Portal
- Double Vanity and Garden Tub
- Drive-Thru Mail Location
- Extra Storage Available
- Bike Racks
- Car Care Center
- Private Off-Leash Dog Park
- Airbnb-Friendly Apartments
- Professional On-Site Maintenance and Management Teams
- Stylish Track and Pendant Lighting
- ADA Accessible
- Built-In Computer Niche
- Crown molding in master bedroom
- Semi Private Entrance
- Designer Tile Backsplash
- Smoke Free Community
- Stainless Steel Appliance Package
- Custom Wood Cabinetry with Brushed Nickel Hardware
- Gourmet Kitchen with Granite Countertops & Executive Chef Undermount Sink
- Valet Trash Service
- High Speed Internet Access
- Washer/Dryer
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Double Vanities
- Dishwasher
- Disposal
- Granite Countertops
- Stainless Steel Appliances
- Pantry
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Hardwood Floors
- Vinyl Flooring
- Crown Molding
- Vaulted Ceiling
- Walk-In Closets
- Window Coverings
- Balcony
- Patio
Monday | 9am - 6pm |
---|---|
Tuesday | 10am - 6pm |
Wednesday | 9am - 6pm |
Thursday | 10am - 6pm |
Friday | 9am - 6pm |
Saturday | 10am - 5pm |
Sunday | Closed |
Allen/McKinney, a suburb in the Dallas-Fort Worth Metroplex, is an area fit for commuters and families. The Highway 75 and Route 399 junction is located in town, making travel in all directions accessible. Allen/McKinney is family-friendly as well due to outdoor recreation opportunities provided by parks like Allen Station Park and Connemara Meadow Nature Preserve, and Lavon Lake, situated on the southeastern border of Allen/McKinney. Other great amenities include large shopping plazas and malls like the Allen Premium Outlets and the Fairview Town Center that provide residents with big-box stores and a variety of eateries. Renters will find that the rental market is made up of apartments, houses, condos, and townhomes ranging from luxury mid-rise apartments to spacious brick-front ranch-style homes.
Learn more about living in Allen/McKinneyColleges & Universities | Distance | ||
---|---|---|---|
Colleges & Universities | Distance | ||
Drive: | 11 min | 5.5 mi | |
Drive: | 12 min | 6.5 mi | |
Drive: | 15 min | 6.9 mi | |
Drive: | 17 min | 10.4 mi |

View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation options available in McKinney include Parker Rd, located 10.8 miles from Avenues at Craig Ranch Apartments. Avenues at Craig Ranch Apartments is near Dallas Love Field, located 28.6 miles or 39 minutes away, and Dallas-Fort Worth International, located 29.4 miles or 36 minutes away.
Transit / Subway | Distance | ||
---|---|---|---|
Transit / Subway | Distance | ||
|
Drive: | 20 min | 10.8 mi |
|
Drive: | 21 min | 11.8 mi |
Commuter Rail | Distance | ||
---|---|---|---|
Commuter Rail | Distance | ||
Drive: | 25 min | 18.3 mi | |
Drive: | 27 min | 19.1 mi | |
|
Drive: | 29 min | 20.6 mi |
Drive: | 31 min | 23.2 mi | |
Drive: | 42 min | 31.8 mi |
Airports | Distance | ||
---|---|---|---|
Airports | Distance | ||
Dallas Love Field
|
Drive: | 39 min | 28.6 mi |
Dallas-Fort Worth International
|
Drive: | 36 min | 29.4 mi |
Time and distance from Avenues at Craig Ranch Apartments.
Shopping Centers | Distance | ||
---|---|---|---|
Shopping Centers | Distance | ||
Walk: | 5 min | 0.3 mi | |
Walk: | 8 min | 0.5 mi | |
Drive: | 4 min | 1.1 mi |
Parks and Recreation | Distance | ||
---|---|---|---|
Parks and Recreation | Distance | ||
Dayspring Nature Preserve
|
Drive: | 10 min | 4.6 mi |
Allen Station Park
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Drive: | 13 min | 6.0 mi |
Trail at the Woods
|
Drive: | 12 min | 6.1 mi |
Celebration Park
|
Drive: | 17 min | 8.3 mi |
The Heard Natural Science Museum
|
Drive: | 14 min | 8.4 mi |
Hospitals | Distance | ||
---|---|---|---|
Hospitals | Distance | ||
Drive: | 5 min | 2.5 mi | |
Drive: | 9 min | 5.0 mi | |
Drive: | 11 min | 5.3 mi |
Military Bases | Distance | ||
---|---|---|---|
Military Bases | Distance | ||
Drive: | 52 min | 39.0 mi | |
Drive: | 73 min | 57.3 mi |
Property Ratings at Avenues at Craig Ranch Apartments
Pool had algae for over 3 days. Manager did not let people know, multiple people exposed to bacteria and bleach. Manager closed pool but still chose to not let community know. City of mckinney and health department will be getting test results.
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
It is disappointing for us to hear that your experience was anything less than great. The pool did have to be closed to stabilize the chemicals. The Community Manager emailed the residents soon after the service team closed the pool. Please feel free to contact the Community Manager with any additional concerns.
Spotless apartment, unbeatable location, and the friendliest staff.
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hi, we are so appreciative to read such a great review about Avenues at Craig Ranch Apartments! If you have any further questions, comments, or concerns please don't hesitate to reach out!
Living at Avenues at Craig Ranch has been the most amazing experience. Front office staff especially Elizebeth, Lisa and Erin are extremely helpful and very supportive.Maintenance team responds quickly and timely. No complaints! very happy with this property.
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Avenues at Craig Ranch Apartments! Feel free to reach out to us if you need anything. Have a wonderful day.
Avenues at Craig Ranch is the whole package. The office staff includes Lisa, Elizabeth and Erin and they’re wonderful. The property if beautiful with mature trees too. I must mention that there is a lot of open parking for guests and residents.
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hello there, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!
This property is great, so close to shopping, and outdoor activities, pool and a gym facility, the apartments are beautiful and well maintained. the office team was wonderful, especially Elizabeth who was welcoming and always has a smile for you!
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hi, we are very happy we could provide you with a positive experience! We will be sure to share this feedback with our site team. If you have any further questions, comments, or concerns please don't hesitate to reach out!
I’ve had a great experience living at Avenues at Craig Ranch! The community is clean, well-maintained, and in a fantastic location—quiet yet close to everything you need. What truly sets this place apart, though, is the incredible support from the leasing office staff. Lisa, Elizabeth, and Erin have been absolutely amazing! They are always friendly, professional, and quick to respond to any questions or concerns. Whether it's helping with move-in, maintenance requests, or just making sure everything runs smoothly, their dedication and kindness have made a big difference in my experience here. If you're looking for a place that feels like home with a team that genuinely cares, I highly recommend Avenues at Craig Ranch!
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hi, we are very happy we could provide you with a positive experience! We will be sure to share this feedback with our site team. If you have any further questions, comments, or concerns please don't hesitate to reach out!
I love living here. Anytime I have an issue, they take care of it in a timely manner. All the ladies in the office are nice and so helpful.
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!
Very nice community. Liz was super helpful. I would recommend this to anybody who wants to live in a clean, safe and friendly community.
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hi, we are so appreciative to read such a great review about Avenues at Craig Ranch Apartments! If you have any further questions, comments, or concerns please don't hesitate to reach out!
beautiful community, great maintenance, Elizabeth is Friendly, awesome pool, love the work out room
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, comments, or concerns please don't hesitate to reach out!
Just renewed my lease. Very nice office staff. Maintenance is fast too.
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!
Love the location and excited for the pool! Lisa was so friendly showing us around.
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hello, providing high quality service is of the upmost importance to us, thank you for sharing your positive experience! If you have any further questions, comments, or concerns please don't hesitate to reach out!
Great place Lisa was amazing she made the process fast and simple beautiful community safe and quiet residents are friendly. Great fitness center and beautiful pool area.
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hi, we are very happy we could provide you with a positive experience! We will be sure to share this feedback with our site team. If you have any further questions, comments, or concerns, please don't hesitate to reach out!
They work in timely response with excellence and professionalism. Excellent work!!! Thank you George R.
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hello, Providing high quality service is of the upmost importance to us, thank you for sharing your positive experience! If you have any further questions, comments, or concerns please don't hesitate to reach out!
I am moving to North Texas after graduation and thought the Mckinney/Frisco area was wonderful. I had the pleasure of visiting The Avenues and meeting Elizabeth. She was very knowledgeable about the area and was super friendly. I found a beautiful one bedroom with attached garage that I just love. Can't wait to make this move to the area.
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hi, we are very happy we could provide you with a positive experience! We will be sure to share this feedback with our site team. If you have any further questions, comments, or concerns please don't hesitate to reach out!
Everyone knew Elizabeth and were so friendly while we were touring. You can tell it's a great place to live. The price for what you get is wonderful too.
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!
Lisa was very helpful and great at communicating with us during the signing process. She answered all my questions and called me with updates or when they needed any additional information. Everything was quick and easy. Our move in process was easy. So far the apartment has been great. At&t fiber internet is good. Pool is nice, fitness center is smaller but has the basics you need for most work outs. For the price Avenues is definitely worth it.
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! We will be sure to share the feedback with our colleagues and we look forward to helping you again in the future. Take care!
Lisa in the office was wonderful, she made move in simple, She provided me with everything I needed so when move in day came all i needed to do was grab the keys! The pool and fitness center are top notch! If you like being outside there is a phenomenal walking trail with a running stream in the middle right outside your door! I rate Avenues at Craig Ranch 10 outta 10!!!
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!
When I moved to Avenues@CR they had just opened 3 months prior. I had a choice to move in to the apartment that I wanted. 10 plus year later am still here, in the same apartment! The rental increases have been stable over the years. I cannot imagine living anywhere else than at Avenues @CR. The office staff ( Erin, Lisa and Elizabeth) not forgetting the maintenance staff is VERY helpful. Things get done with a sense of urgency. The respect and professionalism they show is amazing. When I moved to Texas a couple years ago, I lived at an apartment complex where the staff was very rude except on person. I had to get out as fast as I could! I would recommend this place to anyone looking for a place to call “ home.” Well done Avenues@CR!
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hi, we are very happy we could provide you with a positive experience! We will be sure to share this feedback with our site team. If you have any further questions, comments, or concerns, please don't hesitate to reach out!
I went in to renew my lease because the 1st time was absolutely amazing, why would I move right?! Elizabeth and Lisa are amazing. So kind and sweet and extremely helpful. Looking for a place to stay that’s affordable, Avenues at Craig Ranch is the perfect place!
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!
Avenues provides exceptional customer service. Community is well maintained. Great place to live!
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hello, we are very happy we could provide you with a positive experience! We will be sure to share this feedback with our site team. We are always more than happy to assist you if anything else comes up. Take care!
Staff was friendly and attentive. They didn't have what I was looking for, but I will keep them in mind next time I move. I love to walk and they have a nice green walking area next to the property.
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!
Upon looking for a new home recently I found that I loved the Craig Ranch Area!! They offer a waking trail around Rowlett Creek that is stunning! The leasing agent Elizabeth was very knowledgeable and helpful in securing my lovely new home!! Everything was clean, neat and tidy on the grounds and my new apartment. Contact Elizabeth with any question you may for the best customer service experience. Close to most shopping needs.
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hello, providing high quality service is of the upmost importance to us, thank you for sharing your positive experience! If you have any further questions, comments, or concerns please don't hesitate to reach out!
Avenues @ Craig Ranch has been our home since 2017. We got married, and evolved our family while living here! It's always been pretty quiet and kept up! The pool is so spacious, there's enough room for a good amount of people! And they keep it clean! Maintenance is out there daily making sure it's up to par for the residents! All 3 of my girls learned how to swim in that pool, learn how to ride their bikes in the complex @ have had many adventures at the Avenues. It has a beautiful walking path! The maintenance have always been ON POINT! I haven't had to wait long to get things done and they're always so nice! The staff has always been helpful and very Kind. Erin, Lisa, Elizabeth, Mike, Nelson, George & Pedro!! My family loves ya'll. Keep up the good work. Also, the location... is awesome! Central to Walmart, Kroger, HEB, Target & much more. Even up and coming buildings next to us for a new exciting spot!
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, comments, or concerns please don't hesitate to reach out!
If you want to live at place where customer service is excellent and the staff really care, choose The Avenues!
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hi, we are very happy we could provide you with a positive experience! We will be sure to share this feedback with our site team. If you have any further questions, comments, or concerns please don't hesitate to reach out!
quiet and comfortable. The Staff is very attentive and helpful with any issues that I had. The management is very responsive and I had only one maintenance call. They arrived right away and fixed the issue. Highly recommend this apt complex. Don't go by the reviews!
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The staff here is amazing. They’re always so kind and generous and always checking on us to make sure that we’re OK! The maintenance team is awesome. We specifically love Mike and everything he’s done!
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
This is home… Apt are well kept.. Lisa and Kelly are like family to everyone… love this place
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, comments, or concerns please don't hesitate to reach out!
Going on 2 years of living here and it is nice if you dont look too close. I took 30 pictures of imperfections when I moved in so they don't try to blame them on me. The valet trash situation is a literal joke, the "notices and fines" do not do anything to stop people from leaving the their 4 bags of trash out. The office leaves aggressive notes warning they'll get fined by the city and "THIS CANNOT HAPPEN!!!!" on people's doors with warnings and nothing ever changes. I've used my patio twice since moving in because the wasps are crazy. We've put in multiple maint. tickets about it and all theyve done is come and spray the nest using the spray I bought? It is very disappointing to pay maintenance and pest control and to have these issues. Do not even get me started on the parking situation...if you're not home by 5:30pm in my building, you can kiss a spot goodbye. There also no gate to get in or out or tags/stickers so literally anyone could park anywhere or have access to your front door. The shared wall neighbors have never been bad but the noise levels are a bit absurd outside the building. Police have been called in the middle of the night. Office response was to send a note about what is "common in shared living spaces". It took over 2 weeks to complete "roof work" on our building alone which we were notified that would only take a few days and their equipment and tools were left everywhere for over a month (taking up more parking spots!) Maintenance has been banging on the walls here all day, no notice. I called the front office becuase I was leaving one morning (around 11AM) and there was vomit on the stairs that had been left. Every morning I pass by the vomit stain but at least we have new mulch! Gym and pool could be much bigger. There is no "community" feel. I could go on but it's what ya pay for I guess. That's the only reason I stay.
The property manager cannot be trusted. She does not take responsibility for her own actions and words. She is comfortable with putting things back on her residents. She doesn’t even try to make things right. At the end of the day all apartment living is the same, it’s proves a roof over your head. Now the research that needs to be done is who is managing my new home. IRT seemed great until now. I know many come here and read reviews before even coming to tour the property. Take this review into deep consideration before you waste your time as long as the current property manager is in place.
Went on a tour the other week with Hailey. She was very personable and knew the answer to every question we asked. The apartments are updated and very clean. Out of all the places we toured this one definitely stands out the most.
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hello, Thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!
After I moved out they charged me for numerous "fees". After I disputed the charges, they sent it to collections. I work for a living and instead of dragging it out I paid the collections company so they would not waste any more of my time. After a few months, the collections company continued to call, even after I already paid! I tried to talk with Veronica to help me since it was her company that employed the collection service, but she never lifted a finger. She will lie to your face and not lift a finger to help. She is a very rude person with no customer service skills. Find another place, there are many choices out there.
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. The current Manager would like the opportunity to discuss this with you. Please reach out to us at (800) 680-7536 at your earliest convenience.
I have to give this community one star, zero if it were an option. First off, there are rats all over the complex. There was one dead underneath the stairwell and was left there an entire weekend (Friday-Monday). There was a different management company when I first moved here in 2016, but a new management team came and I’d say to run for the hills because of them. They all have terrible attitudes, from the property manager down to the leasing agents. Whenever you walk into the office, they act as if you are bothering them. The unit itself was nice, but there are always kids running around in the parking lot and dogs without their leash. Trash is a problem. You pay a monthly fee for a compactor that’s across the complex and always full. Therefore, some residents leave loads of trash under the staircase. Walls are paper thin too, I could hear everything my neighbors did. Also, I was charged for six days AFTER my lease was completed and I had already moved out. The reviews are warning you to stay away. Please be advised
Nicole, made me feel so much better about reviews. She made me feel at ease and i found my new apartment. Thanks,Nicole and i think im gonna love it here!
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hi there, thank you for taking the time to leave a review for us at Avenues at Craig Ranch. We're happy we could meet your expectations! Veronica Vijarro Community Manager
I want to start off by saying the apartment itself are nice however the headache i have had to deal with with the management and the maintenance in this place is just completely horrible! My move in experience was absolutely ridiculous, a week before our move in date we switched building because the previous tenants did not want to move out which was fine however the day of our move in at 9 am we got a call from nicole that the carpet was not ready ON THE DAY OF OUR MOVE IN!!!! so we had to wait for them to come install and we were moving in boxing while workers were installing carpet which was very time consuming! Another GREAT problem with these apartment complex is PEST CONTROL!!!! i have been here for a month now and still have not gotten pest control sprayed there are little spider, ants and silver fish that i have to kill and spray on my own because management has yet to take it serious how we have bugs in here and were on the third floor i can just imagine how it would be if we were on the first floor! i have talked to numerous people in the office they have just given me excuses and dates that they will come and a month later I'm still waiting I'm getting to the point where idk who else to turn to but the regional because management (veronica) isn't getting the job done!!!! with all that being said maybe this review will shine some light to the issues that these apartments need fixing in and will improve in the years to come however i highly doubt i will be here when that happens!
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at 972-529-2700 so we may assist you in moving forward towards a resolution. Veronica Vijarro Community Manager
These seemed like nice apartments a year ago, but now the price isn't worth it. The police are always here because of issues. My biggest complaint is the office staff. They are getting ruder and ruder. The main one being a new guy that isn't very professional at all. He should watch how he talks to residents. We pay way too much money to be talked down to.
First of all I'd like to say that I am very picky with people and living spaces-I should seriously do apt. reviews for a living as many of them that I've lived in. Nonetheless from the time that I moved here almost a year ago, the staff has been nothing but extremely helpful-Brittany and Ali are to die for (as well as the maintenance team)! I moved in and my apartment was ready from the get go with absolutely no issues. Throughout my lease term I had an incident with maybe a light bulb being out and a pest issue (which was resolved ASAP and no more issues). The apartments are nice and updated and the price is very reasonable. It's a very quiet community in which I haven't encountered any issues not even with people picking up after their pets. The only thing that I would have liked was a parking garage, but the parallel parking is adequate and there's plenty of other parking around your building. I promise to whoever reads this that I am a real person and this is an honest, honest, honest review. I can't write all my experiences here but they've been so awesome that when I received my notice to extend my lease, or give my 60 notice, I was torn on what to do (even with a job way out of McKinney) because I am semi-attached to the leasing personnel-they are awesome! Rent here and you'll have no regrets-at all!
Leasing agent extremely rude and very unprofessional. Being in the customer service industry, you should never lose your cool and start yelling at a tenant no matter what the situation. Unexcusable!
Property Manager at Avenues at Craig Ranch Apartments, Responded To This Review
We are sorry to hear that you had this experience. In this case please understand that while our leasing agent had to be firm, we would never yell at a resident or customer. But, it is not our policy to release a delivered package to a non-resident. In this case, the resident had not informed us of someone else coming to get the package. Also, if a person is living in an apartment and we are not aware of it, for the resident's security we still cannot release a package to the non-resident. Can you call our office and let us discuss this further?
The location is great and close to everything you can really want. The area continues to grow and expand so that means more amenities and greater things planned for the area. The office staff are great and the look and feel of the property is nice, clean and up-to-date with all the latest appeals and needs.
Fairly new complex located on corner of Stacy and Custer Rd. which is one of the few intersections on Custer road that has not had a lot on development when we moved in last year. While some construction has start near us since it is still quite. Within a couple minutes drive 121 as well as several different grocery stores. Management Staff has always been very friendly, helpful. Maintenance responds very quickly even on weekends.
I live at Avenues at Craig Ranch in Mckinney, Texas. I have to say I am find of this place, When I first moved in, the first thing I noticed was how up-to-date everything was, The light fixtures, The sleek looking fridge, even the microwave and sink. (I also appreciate having A washer and dryer). My rent is $1,200 per month for two bedrooms, and even though I have hoarded a little, ( Yeah, a little, am I right?) Since my apartment is decently sized, it's still pretty spacious. If you have pets, You're in luck. They allow two, which is cool. But oh man! Outside we have an amazing BBQ pit, in two areas, one by the outskirts towards the back, and one near our POOL! Plus our gym is right there honestly if you just walk two steps you can have both at the same time! I'm seriously happy that the staff around here are pretty down to earth, and if you want, there is a Chili's, Target, Mcdonalds, hair clippers, Sonic, Bank of America, only about a ten minute drive, plus a Chase you can walk to in like 5 minutes from this apartment, and a cvs and Walgreens. So quite honestly, Avenues at Craig Ranch is pretty solid, if you do come here.... Well done
Avenues at Craig Ranch Apartments Photos
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Newly Renovated Living Room with Gorgeous Hardwood-Style Flooring
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Now, let's take a 360 look at your new home!
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Newly Renovated Living Room with Gorgeous Hardwood-Style Flooring
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Newly Renovated Open Floor Plan Living Area
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Newly Renovated Kitchen with Granite Countertops
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Newly Renovated Kitchen with Stainless Steel Appliances
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Newly Renovated Bedroom
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Newly Renovated Bedroom with Ensuite Bathroom
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Newly Renovated Ensuite Bathroom
Models
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1 Bedroom | 1 Bath | 733 SF | Renovated
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1 Bedroom | 1 Bath | 733 SF | Renovated
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1 Bedroom | 1 Bath | 775 SF | Renovated
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1 Bedroom | 1 Bath | 775 SF | Renovated
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2 Bedroom | 2 Bath | 1055 SF | Renovated
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2 Bedroom | 2 Bath | 1055 SF | Renovated
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Avenues at Craig Ranch Apartments has one to three bedrooms with rent ranges from $1,309/mo. to $4,120/mo.
You can take a virtual tour of Avenues at Craig Ranch Apartments on Apartments.com.
Avenues at Craig Ranch Apartments is in Allen/McKinney in the city of McKinney. Here you’ll find three shopping centers within 1.1 miles of the property. Five parks are within 8.4 miles, including Dayspring Nature Preserve, Allen Station Park, and Trail at the Woods.
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A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources