Avalon Public Market

We have lived at various Avalon apartments throughout the state and at this location for 4 years but WE DO NOT RECOMMEND THESE APARTMENTS. We left because entirely due to the new management, especially the manager Julius. In the last year, these apartments have had a change of management, and the quality of living has gone down severely. Now we have huge issues with package delivery, mail, delivery appointments being on time, people coming through and actual no functionality of amenities, doors, parking and other maintenance issues that do not get cleared up on time and are broken for way too long. Examples include the butterfly system that opens all the doors and the parking garage. It was broken and down for a week and once it was fixed none of the residents were notified. Apartment residential living requires hospitality, which the new management Julius, does NOT have. Events that we as residents pay for are put on late. We have been given expired old things and the actual management team, as in Julius, are never around. These events are not put on in a timely manner and again resident pay for it. The lobby, the heaters, fire pits, the grills, the clubhouse, the outdoor amenities, and the Wi-Fi, all do not work and have not worked under new management.

My partner and I have lived at this property for three years - the majority of it spent in the 6301 building, and as of March, in the 6251 building across the street. We are especially grateful for the leasing office staff (Julius and Martha), former maintenance team members (Ken and Astrid), and current maintenance team member Vianey. This one star review is due to the ongoing pest control and trash room issues we've been experiencing since March. We have submitted several service requests that are "resolved" in the Resident App by a maintenance III technician but aren't actually addressed. We have escalated these issues to the property's maintenance manager with minimal follow-up or improvement. The subpar level of service, lack of attention to detail, and absence of accountability are unacceptable for a company whose core values include a "commitment to integrity" and "focus on continuous improvement."

Walls too thin. Hard floor. People living above me running all the time from 8:00 AM to 3:00 AM. Loud TV noise and washer and dryer at 2 AM. When they walk, the whole room is shaking, even the lids of my pots are making noises. Leasing office: this is common. Please consider the top floor apartment.