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  • Primary Photo - Avalon at Northbrook Apartments and Townhomes
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Avalon at Northbrook Apartments and Townhomes media gallery Unit
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Indiana Allen County Fort Wayne North Fort Wayne Avalon at Northbrook Apartments and Townhomes

Avalon at Northbrook Apartments and Townhomes

10230 Avalon Way, Fort Wayne, IN 46825

4.2 (18 reviews)

Property Rating

4.2
Great
Out of 5

4.2 Blended Score

See all 18 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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260-529-6165
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  • Monthly Rent

    $1,115 - $2,528

  • Bedrooms

    1 - 3 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    706 - 1,206 sq ft

Avalon at Northbrook Apartments and Townhomes
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Move-in Special

Up to $500 Off First Month's Rent! Apply Today! Move in by 6/30/25. $500 credit on 3 bedroom apartments. $300 credit on 1 & 2 bedroom apartments. Credit applied to first month's rent.

Pricing & Floor Plans

filter results by bedrooms
One Bedroom $1,115 – $1,807
1 Bed 1 Bath 706 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 310-04
    price $1,115
    square feet 706
    availibility Now
  • Unit 923-10
    price $1,115
    square feet 706
    availibility Now
  • Unit 505-01
    price $1,115
    square feet 706
    availibility Now
  • Unit 020-05
    price $1,115
    square feet 706
    availibility Now
  • Unit 421-07
    price $1,135
    square feet 706
    availibility Jun 25
  • Unit 330-01
    price $1,135
    square feet 706
    availibility Jun 26
  • Unit 911-04
    price $1,130
    square feet 706
    availibility Jul 7
  • Unit 112-08
    price $1,130
    square feet 706
    availibility Aug 21

One Bedroom w/Den $1,265 – $1,906
1 Bed 1 Bath 809 Sq Ft
6 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 935-05
    price $1,275
    square feet 809
    availibility Now
  • Unit 125-06
    price $1,315
    square feet 809
    availibility Jun 16
  • Unit 010-02
    price $1,345
    square feet 809
    availibility Jul 1
  • Unit 911-08
    price $1,265
    square feet 809
    availibility Jul 14
  • Unit 912-07
    price $1,265
    square feet 809
    availibility Jul 14
  • Unit 525-02
    price $1,315
    square feet 809
    availibility Jul 14

Two Bedroom 2 Bath $1,195 – $2,110
2 Beds 2 Baths 876 – 953 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 505-02
    price $1,305
    square feet 876
    availibility Now
  • Unit 210-08
    price $1,265
    square feet 876
    availibility Jul 4
  • Unit 411-03
    price $1,195
    square feet 876
    availibility Aug 28
  • Unit 007-03
    price $1,195
    square feet 876
    availibility Aug 29

Two Bedroom 1.5 Bath Townhomes $1,425 – $2,036
2 Beds 1.5 Baths 1,020 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 210-05
    price $1,425
    square feet 1,020
    availibility Now
  • Unit 021-05
    price $1,430
    square feet 1,020
    availibility Jul 25
Three Bedroom 2 Bath $1,500 – $2,528
3 Beds 2 Baths 1,206 Sq Ft
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 912-05
    price $1,500
    square feet 1,206
    availibility Now
  • Unit 505-10
    price $1,500
    square feet 1,206
    availibility Now
  • Unit 210-04
    price $1,535
    square feet 1,206
    availibility Jul 22
  • Unit 210-01
    price $1,530
    square feet 1,206
    availibility Jul 28
  • Unit 330-07
    price $1,530
    square feet 1,206
    availibility Jul 31
  • Unit 924-01
    price $1,530
    square feet 1,206
    availibility Aug 4
  • Unit 221-01
    price $1,530
    square feet 1,206
    availibility Aug 14

One Bedroom $1,115 – $1,807
1 Bed 1 Bath 706 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 310-04
    price $1,115
    square feet 706
    availibility Now
  • Unit 923-10
    price $1,115
    square feet 706
    availibility Now
  • Unit 505-01
    price $1,115
    square feet 706
    availibility Now
  • Unit 020-05
    price $1,115
    square feet 706
    availibility Now
  • Unit 421-07
    price $1,135
    square feet 706
    availibility Jun 25
  • Unit 330-01
    price $1,135
    square feet 706
    availibility Jun 26
  • Unit 911-04
    price $1,130
    square feet 706
    availibility Jul 7
  • Unit 112-08
    price $1,130
    square feet 706
    availibility Aug 21

One Bedroom w/Den $1,265 – $1,906
1 Bed 1 Bath 809 Sq Ft
6 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 935-05
    price $1,275
    square feet 809
    availibility Now
  • Unit 125-06
    price $1,315
    square feet 809
    availibility Jun 16
  • Unit 010-02
    price $1,345
    square feet 809
    availibility Jul 1
  • Unit 911-08
    price $1,265
    square feet 809
    availibility Jul 14
  • Unit 912-07
    price $1,265
    square feet 809
    availibility Jul 14
  • Unit 525-02
    price $1,315
    square feet 809
    availibility Jul 14

Two Bedroom 2 Bath $1,195 – $2,110
2 Beds 2 Baths 876 – 953 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 505-02
    price $1,305
    square feet 876
    availibility Now
  • Unit 210-08
    price $1,265
    square feet 876
    availibility Jul 4
  • Unit 411-03
    price $1,195
    square feet 876
    availibility Aug 28
  • Unit 007-03
    price $1,195
    square feet 876
    availibility Aug 29

Two Bedroom 1.5 Bath Townhomes $1,425 – $2,036
2 Beds 1.5 Baths 1,020 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 210-05
    price $1,425
    square feet 1,020
    availibility Now
  • Unit 021-05
    price $1,430
    square feet 1,020
    availibility Jul 25
Three Bedroom 2 Bath $1,500 – $2,528
3 Beds 2 Baths 1,206 Sq Ft
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 912-05
    price $1,500
    square feet 1,206
    availibility Now
  • Unit 505-10
    price $1,500
    square feet 1,206
    availibility Now
  • Unit 210-04
    price $1,535
    square feet 1,206
    availibility Jul 22
  • Unit 210-01
    price $1,530
    square feet 1,206
    availibility Jul 28
  • Unit 330-07
    price $1,530
    square feet 1,206
    availibility Jul 31
  • Unit 924-01
    price $1,530
    square feet 1,206
    availibility Aug 4
  • Unit 221-01
    price $1,530
    square feet 1,206
    availibility Aug 14

* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Administrative Fee
    $75
  • Application Fee
    $50
  • Dogs Allowed
  • Monthly pet rent
    $0
  • One time Fee
    $200
  • Pet deposit
    $0
  • Pet Limit
    2
  • Restrictions:
    Breed Restrictions
  • Cats Allowed
  • Monthly pet rent
    $0
  • One time Fee
    $200
  • Pet deposit
    $0
  • Pet Limit
    2
  • Parking
  • Garage
    --
  •  
  • Other
    --
  • Storage Fees
  • Storage Unit
    $0/mo

Details

Lease Options

  • Short term lease

Property Information

  • Built in 1999
  • 256 units/2 stories

Matterport 3D Tours

1BR, 1BA - 809 SF
1/2
Property Site Map

Select a unit to view pricing & availability

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Viewing Floor:
1 (11 units)
2 (16 units)

About Avalon at Northbrook Apartments and Townhomes

Nestled in Northwest Fort Wayne, Avalon at Northbrook offers a unique blend of the elegance and serenity found in a setting with the modern conveniences of a fine custom home. Located at the corner of Lima and DuPont Roads, Avalon is moments from downtown I-69, and Fort Waynes finest shopping, recreational and dining establishments. Avalon at Northbrook provides beautiful and distinctive one, two and three bedroom apartment homes. Each unique floor plan has been thoughtfully designed to blend technological necessities with classic lifestyle choices. The elegance of yesterday and the promise of tomorrow strike a beautiful balance at Avalon.

Avalon at Northbrook Apartments and Townhomes is an apartment community located in Allen County and the 46825 ZIP Code. This area is served by the Fort Wayne Community Schools attendance zone.

Unique Features

  • Air Conditioner
  • Attached Garage
  • Attached Garage Available
  • Black Appliances
  • Carpeting
  • Non-Smoking Community
  • Vinyl Plank Flooring
  • First Floor
  • Media Room
  • Second Floor
  • Tile Backsplash
  • Washer and Dryer
  • SMART Home Technology
  • Extra Storage
  • Patio or Balcony

Contact

View Property Website
Language: English
Closed Today
  • Monday - Friday, 9am - 5pm
  • Saturday & Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Clubhouse

24 Hour Access

  • Maintenance on site
  • Property Manager on Site
  • 24 Hour Access
  • Clubhouse
  • Walk-Up
  • Fitness Center
  • Pool
  • Basketball Court

Apartment Features

Washer/Dryer

Air Conditioning

Refrigerator

Fireplace

  • Washer/Dryer
  • Air Conditioning
  • Cable Ready
  • Fireplace
  • Stainless Steel Appliances
  • Refrigerator
  • Den
  • Window Coverings
  • Balcony
  • Patio
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Maintenance on site
  • Property Manager on Site
  • 24 Hour Access
  • Clubhouse
  • Walk-Up
  • Fitness Center
  • Pool
  • Basketball Court
  • Air Conditioner
  • Attached Garage
  • Attached Garage Available
  • Black Appliances
  • Carpeting
  • Non-Smoking Community
  • Vinyl Plank Flooring
  • First Floor
  • Media Room
  • Second Floor
  • Tile Backsplash
  • Washer and Dryer
  • SMART Home Technology
  • Extra Storage
  • Patio or Balcony
  • Washer/Dryer
  • Air Conditioning
  • Cable Ready
  • Fireplace
  • Stainless Steel Appliances
  • Refrigerator
  • Den
  • Window Coverings
  • Balcony
  • Patio
Expenses
One-Time
Cat Fee $200
Dog Fee $200
Office Hours
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
260-529-6165
Neighborhood

Fort Wayne combines the bustle of a city with the laid-back charm of a small Midwestern town. North Fort Wayne, which incorporates several smaller neighborhoods and an array of parks, sits about two and a half miles north of Fort Wayne’s center. Interstate 69 zips directly through the neighborhood, making it an ideal base for people who need to commute into the city.

Find an apartment available for rent near the Fort Wayne Children’s Zoo and fuel your children’s need for adventure. At the zoo, kids of all ages can enjoy the opportunity to hand-feed the giraffes, a privilege not often found at many other zoos. This zoo also offers five different rides, including the Z.O. & O. Railroad that lets you enjoy the park in its entirety from the comfort of a train.

Coyote Creek Golf Club and Colonial Oaks Golf Club, both of which lie within the confines of the area, give sport-loving locals plenty of room to unwind.

Learn more about living in North Fort Wayne 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Ivy Tech. C.C., Coliseum
Drive: 13 min 7.2 mi
Purdue Fort Wayne
Drive: 13 min 7.5 mi
Ivy Tech. C.C., North
Drive: 14 min 8.1 mi
Univ. of St Francis, Ft Wayne
Drive: 16 min 8.7 mi
Avalon at Northbrook Apartments and Townhomes is within 13 minutes or 7.2 miles from Ivy Tech. C.C., Coliseum. It is also near Purdue Fort Wayne and Ivy Tech. C.C., North.
Schools
  • Public Schools
  • Private Schools
Washington Center Elementary School
Public Elementary School
Grades PK-5
517 Students
Attendance Zone
Mabel K Holland Elementary School
Public Elementary School
Grades PK-5
489 Students
Nearby
Carroll High School
Public High School
Grades PK & 9-12
2,554 Students
Nearby
Maple Creek Middle School
Public Middle School
Grades 6-8
957 Students
Nearby
Shawnee Middle School
Public Middle School
Grades 6-8
675 Students
Attendance Zone
Northrop High School
Public High School
Grades 9-12
2,136 Students
Attendance Zone
Willowbrook Day School
Private Elementary School
Grades PK-5
Nearby
St Vincent De Paul School
Private Elementary & Middle School
Grades K-8
758 Students
Nearby
Keystone Schools
Private Elementary, Middle & High School
Grades PK-12
60 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Avalon at Northbrook Apartments and Townhomes is near Fort Wayne International, located 20.4 miles or 31 minutes away.

Commuter Rail Distance
Commuter Rail Distance
Waterloo Amtrak Station
Drive: 28 min 23.3 mi
Airports Distance
Airports Distance
Fort Wayne International
Drive: 31 min 20.4 mi
Car-Dependent
45
Walk Score®
Out of 100
This area is considered a car-dependent area and most errands will require a car.
Minimal Transit
20
Transit Score®
Out of 100
Bikeable
58
Bike Score®
Out of 100
While there’s some bike infrastructure in this area, you’ll still need a car for many errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Avalon at Northbrook Apartments and Townhomes.

Shopping Centers Distance
Shopping Centers Distance
Northbrook Village
Walk: 5 min 0.3 mi
North Pointe Plaza
Walk: 10 min 0.5 mi
Lima Marketplace
Walk: 11 min 0.6 mi
Avalon at Northbrook Apartments and Townhomes has 3 shopping centers within 0.6 mile, which is about a 11-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Payton County Park
Drive: 7 min 3.7 mi
Fort Wayne Children's Zoo
Drive: 11 min 6.0 mi
Science Central
Drive: 11 min 6.6 mi
Metea County Park
Drive: 12 min 7.3 mi
E.C. Schouweller Planetarium
Drive: 16 min 8.8 mi
Avalon at Northbrook Apartments and Townhomes has 5 parks within 8.8 miles, including Payton County Park, Fort Wayne Children's Zoo, and Science Central.
Hospitals Distance
Hospitals Distance
Dupont Hospital
Drive: 4 min 2.6 mi
Parkview Regional Medical Center
Drive: 7 min 3.9 mi
Orthopaedic Hospital at Parkview North
Drive: 8 min 4.2 mi
Avalon at Northbrook Apartments and Townhomes has 3 hospitals within 4.2 miles, the nearest is Dupont Hospital which is 2.6 miles away and a 4 minute drive.
 
 

Property Ratings at Avalon at Northbrook Apartments and Townhomes

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

4.2
Great
Out of 5

4.2 Blended Score

18 Renter Reviews

Share details of your own experience with this property

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  1. ...
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9/21/23
Overpriced Outdated Unit

The only reason I rented here was for the large garage that would accommodate my truck. Otherwise, there are so many better, less expensive places to rent. The other negative reviews are accurate! Outdated appliances, low grade old carpet, doors with 1" gap and endless problems with my toilet clogging weekly are what I dealt with. The model suite pictures are nothing like the unit you will end up with. Make sure to see the exact space before signing a lease which was an error I made. I was very disappointed with my unit. It's wasn't horrible just not what I expected for the price. The water/sewer bill is outrageous! I paid over $55 a month and I lived alone. I was gone at least 6 days a month so on average, 1 person, showering daily, small laundry loads once a week and running the dishwasher about 1-2 times a week seems really high. I asked Avalon about it and was told that was an average cost. I heard from another tenant thou that the water charges are based on the building not your apartment so if others in your building use more water than everyone pays equally. How is that fair? I live elsewhere now, with 3 other people and my water bill is $36. The fees add up too. The $8 trash, online fee $3, $16 insurance, $70 amenities, electric and gas bill, over $215 monthly on top of the rent. My outdoor rug was damaged and I never was able to get reimbursed for it. I gave it 2 stars for the grounds. It looks nice from the outside. I never used the pool (because it was closed for at least one summer). The staff was responsive when I emailed them. Overall, it's not a place I recommend because of the overall cost.

Property Manager at Avalon at Northbrook Apartments and Townhomes, Responded To This Review

Thank you for providing your feedback about the community. We strive to resolve all resident concerns promptly, and regret that wasn't part of your full experience. Please contact us at the leasing office at 260-489-1109 so we may help with your concerns.

6/1/23
Be Careful - Really Bad Place to Call Home

Beware: there are a lot obviously fake reviews from management on this site. Definitely talk to a couple of current tenants before you decide to sign a lease her; you'll be glad you did. Easily one of the worst places I've lived. Windows don't shut all the way, the front door has gaps large enough to see light through, the appliances are all more than 20 years old and are inefficient/unreliable, stained sinks, dirty 10 year-old carpeting, utility bills that are all over the place, only one nasty dumpster for the entire complex (that is often locked), mail boxes are a couple of blocks away, you're forced to purchase slow Xfinity internet for $70 a month whether or not you even want internet, service orders take weeks and even months to be addressed, water pipes are uninsulated and easily burst in the winter (over 40 units affected in December 2022), staff is hardly ever in and is unresponsive, they lose your paperwork. It's been a nightmare and my lease cannot end soon enough. This place acts like their only purpose is to collect (way overpriced) rent and inconvenience tenants by turning off the water without warning for "emergencies", or by giving short notice for apartment entry to do something that adds zero value to the tenant. Be careful, they dress up the grounds (kind of) and will show you a newly refurbished unit to make you think you are getting something nice, but you'll most likely be put into a unit that hasn't had anything done to it since 2001 - it's definitely NOT the bill of goods they try to sell you. You can't say you haven't been warned from having the worst rental experience of your life.

Property Manager at Avalon at Northbrook Apartments and Townhomes, Responded To This Review

We appreciate your review. Our team strives to deliver an excellent experience in out community, but is sounds like we missed the mark. Please give us a call or stop by the leasing office so we can review the details and try to improve your experience with us. We home to hear from you soon, Avalon at Northbrook team.

3/24/23
Office staff unavailable

I was interested in renting an apartment here. The office staff scheduled a tour (this is the only place I have ever been to where I had to make an appointment), then they asked to reschedule my appointment, and then when I went at the time we rescheduled for, no one was around. I called the phone number on the door for 24 hour leasing support, and got ahold of some third party vendor that was rude and unhelpful. Overall, a disappointing experience. I decided to leave a review to draw attention to the unprofessionalism of the staff.

Property Manager at Avalon at Northbrook Apartments and Townhomes, Responded To This Review

We strive for 100% satisfaction and we regret to find out that this was not the case. We appreciate you bringing this experience to our attention.

7/15/22
DON’T DO IT

We have lived at Avalon for a few years, we had hoped temporarily until we could find a house. At first all was good, but it has gone downhill drastically. The leasing office people are rude, unhelpful, and rarely available. They close the office during their “open hours”, don’t return phone calls, and are nasty when you do speak to them. The maintenance people are nice and helpful, but you can tell they are overworked. The grounds were originally well taken care of, but now are messy and look rough. And with all that has deteriorated, the rent has drastically increased. We are paying almost $300 more per month than what we did initially. The office manager when we first moved in was so nice and helpful. The current staff is awful and seems annoyed that we dare bother them. They don’t seem to understand that it is their job. Very disappointing.

Property Manager at Avalon at Northbrook Apartments and Townhomes, Responded To This Review

We are sorry to hear that you are unhappy with your experience here. We would be happy to speak with you regarding any issues that may need resolved. Please reach out to us at the office at 260-489-1109 or feel free to stop by the office to discuss any time. Our office hours are Monday - Friday from 9:00am-5:00pm and Saturday from 10:00am - 4:00pm

4/7/22
Unhappy residents

Pool has been unavailable for two years. Many apartments outdated. Great maintenance staff.

Property Manager at Avalon at Northbrook Apartments and Townhomes, Responded To This Review

Thank you for taking the time to provide us with your feedback. Morgan Properties did just purchase this property February 2021. We assure you the we are working diligently on the necessary repairs to the pool so that we may have it open for the 2022 season. We would be happy to discuss any other concerns with you, you may reach us at the leasing office at 260-489-1109.

1/14/22
Worst Rental Experience

Unresponsive staff who are rarely in and rarely answer the phone. Aging run down apartments with 20+ year-old appliances that only work intermittently. Poor trash service with only one stinking, vile dumpster for the entire complex. Mailboxes are a couple of blocks from apartment. Apartment is hot in the summer and cold in the winter and utility bills continue to rise, costing similar to what a home 3 times the size would cost to heat or cool. Cannot seem to bill rent correctly. Flooring, cabinetry, countertops and sinks appear to be originals from when the apartments were first built in the late 90s. The place has not been kept up well at all. Only redeeming characteristic is its location, but now that rent has been substantially raised, there are much newer and better similarly priced apartments in the area. Move in at your own risk. I won't be renewing my lease. Most frustrating renting experience I have ever had.

Property Manager at Avalon at Northbrook Apartments and Townhomes, Responded To This Review

Good afternoon, I am sorry to hear about your dissatisfaction with our community. While we can't address some of these concerns, we would be happy to discuss the majority of them with you. Please reach out to me at 260-489-1109. If we are unable to answer, please make sure to leave us a voicemail and we will return your call.

10/13/21
Horrific

- Staff (maintenance and leasing) quits on a bi-monthly basis. Not exaggerating. Good luck getting anything fixed. Ever. - Buildings are falling apart. Drafty windows, doors with daylight pouring through the seams, missing screens, some can't be opened... - Filthy upon move in. Appliances constantly needing replaced, and IF replaced, are usually pulled from a vacant unit, and in similar dire shape. All from the late 90s. - Impossible to heat or cool efficiently. You'll need space heaters and window units to achieve anything comfortable. - Cheap, cosmetic fixes by new owners (Morgan Properties). Not actually fixing real problems. - Laughably overpriced. Your rent is the equivalent of a $250k mortgage payment... for a 1200sq ft apartment in disrepair. Sad. - Most of the "amenities" aren't actually functional. Pool has been out of service for years. Even the leasing office is busted up pretty badly. Embarassing. Keep in mind, this site "fluffs" the rating by adding points for the number of amenities a community has (which Morgan Properties misrepresents in their listings). Just count the 1 Star reviews and reconcile that with the "4.5 blended score". Stay away. Literally any other place is better.

5/10/21
I wouldn't risk it...

I lived in this complex for nearly 2 years. During that time, the complex was "under new management" more than once. My guess is that these apartments were really great, back in 2000... During my stay, the MNT staff was always hit-or-miss. Never knew what to expect. Sometimes they could fix an issue, sometimes they couldn't. I left because they made a change to my AC/HVAC system, after which I could not take a shower while my heat was on. How crazy is that? After I left, the complex changed hands again. Nearly 5 months after moving out, and I am still trying to get my complete Security Deposit back. My suggestion? Go somewhere else.

4/2/21
Very disapponting for the area and price.

First a note on why I moved here. I found out I needed to find a place to live two weeks before my lease was up on the house I was renting. Houses in this area are out of my price range, and apartments were not available in many places. So here are the items I have observed. •Do not expect anyone in the office to ever send you the information you need without constant calls to remind them. Even then, it is unlikely you will receive it. •Was told multiple times I could sign my lease online; that never happened. Never even saw the lease until move-in day and they had 5 couples waiting to view apartments. One person was available in the office. •Aparently there are no dumpsters in this apartment complex, there are trash bags full of trash laying everywhere. Absolutely disgusting. •No idea how to get my mail, the office just said that's between you and the post office. Oh, and there is a $40 fee to get a key. •The gym and fitness area are closed for use, so those are amenities they brag about that do not really exist. •The plumbing is not properly fastened to the wall so anytime someone uses the water you get a really loud banging sound throughout the entire apartment. That's it so far and I have only lived here one day. Not looking good as an option for long term renting.

3/10/21
New Ownership

The apartment community was just purchased by another company that has really committed to cleaning up some of the problems and fixing the apartments. I'm not fully convinced this transition will be fully noticed for some time. However, they've already followed through with being responsive to calls and emails, and they have already shown they're willing to out money into what needs refurbishment.

Property Manager at Avalon at Northbrook Apartments and Townhomes, Responded To This Review

Dear Anonymous,Thank you for leaving a wonderful review for us here at Avalon at Northbrook. It's always great receiving such lovely feedback from our valued residents and we're glad you love it here. Our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. If you have any questions or concerns, please let us know!Yours sincerely,Nica RodriguezMarketing Assistant

Property Manager at Avalon at Northbrook Apartments and Townhomes, Responded To This Review

Thank you for the detailed and honest feedback! We make every effort to provide the highest living experience to our community and invite you to continue sharing your thoughts and suggestions. We love to hear from our residents!

10/12/20
Unresponsive and Rude

The staff for this apartment community refuse to answer a phone. And when they do? They just act like you have created the biggest inconvenience of all time. Trying to get something fixed? Yeah right. Need a response to why your check hasn't posted? Good luck. Trying to get someone to answer an email? Okay... It's literally pulling teeth to get anything above the fact I have a roof over my head. Literally the biggest joke apartment complex in the entire Fort Wayne area. Save yourself the hassle - Rent elsewhere. End of discussion.

Property Manager at Avalon at Northbrook Apartments and Townhomes, Responded To This Review

We are disappointed in this characterization of our staff and community. We are committed to treating all residents and guests with the utmost respect and impeccable service. We’d like to work with you to improve your living experience and hope to speak with you directly. Please reach out to us in the office at (260) 489-1109. Thank you.

9/4/20
Extremely Frustrating

When I moved in last summer, my AC didn't work for over a week. Earlier this spring it didn't work and I asked them to fix it again, and they said it wasn't a top priority because it isn't summer yet. I am on the second floor, so the heat from the apartment below me was causing my apartment to hit a fresh 80 degrees. After over a week they fixed it, and left a fat mess in my kitchen. Here we are in August, and my AC is broken again. I don't even know how it could break, I set a normal 70 degrees and leave it on "auto." Nothing out of the ordinary. I submitted a maintenance request early this week, and I have yet to hear anything. I have called the office multiple times and left my name and number, but I have yet to hear anything back. They don't know how to communicate at all and it is incredibly frustrating. I have lived in multiple apartments but this place is by far the worst.

Property Manager at Avalon at Northbrook Apartments and Townhomes, Responded To This Review

We appreciate your time, though we are disappointed that you feel this way. We sincerely apologize for any inconvenience you've had with your AC. It is important to us that we are available to our residents, especially during these difficult times, and we apologize if you've had trouble reaching our team. Please give us another call at (260) 489-1109 when you have the time. We look forward to connecting with you and hopefully providing solutions to your concerns. Thank you.

9/3/20
Unresponsive

Applied and was approved last month with a scheduled move-in date of 8/29/2020. They would not give me an address until the current tenant had vacated on 8/16/2020, which i thought was a bit odd - what difference does it make when you need to line up services and hire movers? At any rate, the 16th has come and gone, and I have emailed Avalon twice and called 4 times in the last week trying to get my new address to get everything scheduled. No response. They never answer the phone and do not respond to emails. I'm supposed to be in the middle of my move this time next week and still do not have my address. If this is what it is like before I even move in, what will it be like when I am stuck in a lease and need maintenance service or have to get a hold of management? If I can get a hold of someone there, I am going to cancel and get my deposits back. Not a good sign at all.

Property Manager at Avalon at Northbrook Apartments and Townhomes, Responded To This Review

Thank you for taking the time to share your concerns. We sincerely apologize for any inconvenience and we assure you that this sort of feedback is not typical. It is important to us that we are available to our residents, especially during these difficult times, and we apologize if you've had trouble reaching our team. Please give us another call at (260) 489-1109 when you have the time. We look forward to connecting with you. Thanks again.

8/29/19
Avalon

This place is a joke. I signed a one year lease here and I can’t wait for it to be up. I’d give it one star but I love the quietness of living here and the garage. Maintenance is a joke, I have multiple things that need fixed and they keep putting it off saying they have more important things to do. My apartment has “leaked” I’d say about three times now from the apartment above me and soaked my carpets leaving a moldy smell that maintenance and the office people are just pushing under the rug. My bathtub is cracked, my sink faucet is stuck on the worst setting, my windows are broke, and the spiders here are HORRIBLE. long story short, do not rent here. It’s expensive and just not worth the hassle.

Property Manager at Avalon at Northbrook Apartments and Townhomes, Responded To This Review

We strive to offer quality homes for all our residents, but it seems as though we’ve fallen short of your expectations. Please feel free to contact us directly so we can discuss your experience in person and improve your stay. We look forward to meeting with you at your earliest convenience. - The Team at Avalon at Northbrook

6/24/19
bad but consistent customer (not) service

Not ready in time, cold at winter, hot summer, rude, bad insulation, dirty and cheap, expensive, forget this place before headache, bad customer service

Property Manager at Avalon at Northbrook Apartments and Townhomes, Responded To This Review

We're very sorry that you have these concerns, and we want you to know that we do not take this feedback lightly. Please give us a call at (260) 489-1109 so we can discuss this with you in more detail. - Avalon at Northbrook Management

8/11/17
A@N

I am in my 4th year here now at Avalon. Overall, it's a pretty decent place to live. It stays fairly quiet here and is a pretty safe/ comfortable place to stay. Maintenance has always done a pretty good job whenever I've needed something and they shovel sidewalks in the winter and also have the property plowed the best they can given that people are parked in parking spots throughout the day. Landscaping is usually kept up on pretty well except for the South entrance where trees, weeds, and branches are overgrown and scratch your vehicle when you have to go that way. Things they need to improve on though, it is pretty dark at night when you're on the property grounds. They could use more lighting to help people feel more safe and secure. Also, they have valet trash pickup M-W-F throughout the week, however, they don't enforce the rules for it and just allow people to set trash outside whenever they please and it looks kinda trashy and hillbillyish sometimes, not to mention when raccoons or whatever gets in to the trash and then scatters it all over the ground. And not much you can do about this, but some people live like they are The only ones who matter and they leave their toys, beer cans, trash, junk, cigarettes and whatever else you can think of,all over their "property area " and it just looks terrible and uninviting to potential buyers. The staff has always been pretty friendly and nice in my experience. They don't play around though when it comes to rent payments. If you're late, they will serve you your late fee lol. I've had my fair share. It is a pretty good area though and you can be just about anywhere in 15 minutes or less which is nice. The apartments themselves are pretty nice. They are a little pricey in my opinion, but I'd rather pay a, little extra knowing I'm in a pretty safe and nice area of town. The pool area is very nice and has a so-so "basketball court." You do have to pay outrageous fees each month though for a key-fob to access any of it after office hours. And garages are $75 extra a month which is ridiculous in my opinion, but to each their own. Thats pretty much everything I can think of and the facts about this place after my 4 years here. Hope this helps!

5/27/16
Avalon

I went to view these apartments as I need to move and it is urgent but, I fell in love with the apartments. When I walked in, I was amazed with how much space there was for even a 1/1. I was ready to sign right there. I loved the layouts of the floorplans that the very nice leasing agent was able to show us. And with the location being prime right around the malls, highways, and stores it really was a no-brainer. One of the best places in the area

8/12/15
Avalon at Northbrook

The Avalon at Northbrook apartments are a great place to live! Very nice apartments and perfect location on the northwest side of Fort Wayne. Located near many restaurants, and only a short drive from downtown, Avalon at Northbrook is a great fit for renters from all walks of life. Young or old, family or a pair of roommates, Avlalon has a great fit for everyone! The clubhouse with a pool, fitness center, and movie theater are an added bonus!

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Avalon at Northbrook Apartments and Townhomes has one to three bedrooms with rent ranges from $1,115/mo. to $2,528/mo.

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Avalon at Northbrook Apartments and Townhomes is in North Fort Wayne in the city of Fort Wayne. Here you’ll find three shopping centers within 0.6 mile of the property. Five parks are within 8.8 miles, including Payton County Park, Fort Wayne Children's Zoo, and Science Central.

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10230 Avalon Way

Fort Wayne, IN 46825

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