Asprey at Lake Brandon Apartments

Here are the FACTS regarding our experience: • This is an EXTREMELY NOISY complex. While we understand a reasonable amount of noise is expected living in an apartment complex, we have NEVER experienced noise to this extreme. • Large groups of people hang out on the only tennis court almost every evening, allowing their kids to scream and run around, riding their bikes, etc. It is so loud, we can hear them with the doors and windows closed and over the volume of our tv (and we’re on the other side of the building). There is a sign posted that the tennis court is only for tennis, but this is NOT enforced by staff. If you enjoy playing tennis, you will not be able to do it here. • Residents here play their music on their lanais so loudly you can hear it inside your apartment. Two ladies set up an amp and speakers (to blast loudly) their singing karaoke for the whole complex. People in cars will crank up their music and just sit in the parking lot with their doors/windows open. While some of this happens during the day (hope you’re not on a work call!), most of it happens after 8 pm and will last until after midnight or later. • We have been awakened by people partying in the parking lot, pool, tennis court, etc. over and over. Last night it was 3:15 am. If you complain to the office, they will tell you to call the police after 10 pm. The last time I complained about the noise, the staff member suggested we should move out. • The lengthy apartment lease lays out the complex’s rules and regulations regarding the garages, tennis court, pools, and even noise levels. NONE of it is enforced. As long as you pay your rent on time, you can do what you want. • The tension between residents is real. Not everyone likes the noise and will yell, often shouting profanities at other residents. It makes for an uncomfortable living situation. We’ve talked to other residents who have moved out for the same issues we’ve encountered. Bottom line: • If you work from home or work long hours and appreciate a good night’s sleep: this is NOT the place for you. • If you are a respectful, rule-following apartment dweller: this is NOT the place for you. • If you are seeking somewhere to live where you can do what you want any hour you want: this IS the place for you. • If they would let us out of our lease early without penalty, we’d move. It truly is unfortunate, as if the staff would simply enforce the terms of the lease, living here would be awesome.

This place has an infestation of pest. please don’t reside here if u want to be comfortable.

The property is beautiful and I loved my apartment. The staff were always friendly and helpful.

In the one year we lived there, we had hurricane Ian bring water through our bedroom wall and create mold on and under the carpet. We made multiple maintenence requests and nothing was done about it. Upon move out, they are lying and calling it pet damage and won't fix the building so they can scam the next person too. Don't move into this complex and specifically building 1308, unless you like mold. The front office staff was always pleasant but the upper management is horrendous

I just moved out of the community. This community was not tenant friendly. Management will not take time to listen your voice and maintenance team is horrible to fix your things. It's better to stay away from this apartments. When i was moved out, they did a pest control services in my unit and they've charged as moving out bill but when i talked to the management assistant, she was saying to raise a dispute. This is the first time that I'm hearing about pest control services on tenant. Basically, this community is one of the ROACHES friendly and they're charging these bills on tenant while they're moving out..

I lived here for 6 years up and all they have been doing is raising my rent and on top of that the maintence barely even work on problems , my roof has been leaking for years! And they said they fixed it but they didn’t . Do not recommend .

very bad and uncooperative maintenance service. not recommended

I have lived at Asprey since May 2018. Since I moved in, I have continuously had a problem with cockroaches in my unit. On a regular basis, about every two weeks, management would send a “pest control service” I have continuously had a problem with cockroaches in my unit. On a regular basis, about every two weeks, management would send a “pest control service“ to spray my apartment. They have been to my unit approximately 25 times since I moved in And the cockroach issue has not gotten any better and if anything has gotten even worse. When I was considering moving into Asprey, I did see other reviews that said the apartments have a cockroach issue. I didn’t think much of their reviews. Looking back, I wish I listen to those reviews. Do not live at Asprey. These units are all filled with cockroaches

Lived here for five years. The office and maintenance staff were fantastic. The lake is so nice.

someone intentionally drill screws in my 4 new tires in Aspray community in feb-2019 , and in aug -2018 my car wind shield has broken, No response from leasing office the gates are always open, there is no security across the community My friend 4 tires are stolen. Please think before moving here

Trash removal? That's a lie! TOO expensive. Nothing is included. Never any move-in specials. Office staff is NASTY, you can voice your concerns and they DO NOT CARE TO HEAR ANY EXCUSES! Pay your rent on time or they will send you THREATENING emails and letters that say THEY WILL TURN YOUR ACCOUNT OVER TO BE EVICTED... even if you have previously spoken to someone, they will still mess you over! They are VERY PREJUDICE, they will cater and take care of who they want! If you have a maintenence problem they will blow you off. My dryer caught on FIRE, not smoke, FIRE! After the police and everyone came to my house and calling after hour maintiece I was informed that my situation was NOT IMPORTANT and they will be there in 45 mins to 2 hours meanwhile, my entire apartment was filled with black thick smoke and ashes everywhere! DO NOT THEM FOOL YOU!!!!!!!!!!

Just moved out of here and received a bill for $940.80 to replace carpet in a 2 bedroom apartment! I cleaned the place and vacuumed before I left. I had the carpets professionally cleaned a month or so before move out. Yes there were a few stains but it was normal wear and tear. I have 2 children. I was a good tenant and never paid late or had any problems. My last maintenance request, I waited about 3 months and they never did complete it. Not even before move out! Be careful. They will screw you over when they learn you are about to move and then send you a crazy bill after you move. The place smells like curry ALL THE TIME. Which is ok at first but gets sickening after a while. There isn't enough parking in the evenings. Would often have to park in visitor spots along the sides at the entrance. Which is also very inconvenient when you have company. They may have to walk really far depending on which apartment you are in.

Horrible place...must have been good at one point of time..but has been really bad lately.. has a very bad cockroach problem..their pest control is useless we have that done so many times..just given up now..been living here for almost 2 years with my partner.. can't wait to leave this place... in the process of buying a home.. will leave when lease is done. Sheets this place was such a let down ... total yuk!

-This property is clean. The lawn and landscaping is always nice. -The pools are nice. The gym is basic, but includes everything you need. -We rent the clubhouse regularly. It is a great space. -The office staff is friendly and responsive. -The maintenance staff is responds quickly and efficiently. -We love our apartment layout. It is the largest 2 bedroom floor plan. -The playground and dog parks are well maintained and clean. -Our neighbors are nice. -The location is convenient to I-75, shopping, gas stations, and the mall.

Apartment living at its best; feels like home with spacious floor plans. Management and maintenance staff who strive to please. Grounds are beautifully manicured and maintained. I'm proud to call the Asprey home.