Arbor Village

Don’t let the reviews fools you. What they care to avoid mentioning is the amount of roaches that appear in your building during the warm months. I’m a VERY clean person and the amount of roaches I find is disgusting. Also, the gym feels like 100 degrees which makes working out extremely uncomfortable. I had initially enjoyed my stay but over the past year I realized this place wasn’t what it was made out to be. The garbage dump is disgusting by the end of the weekend which makes the place unappealing, and the breezeways are gross too. In addition, the pool has been closed a lot more recently which ruins the summer enjoyment.

Pool seems to be closed a lot. Nice area just never been to the pool yet because of constant closures. Still never had a window repaired since move in. But modern cozy place. Neighbors are wonderful

The rent seems to vary quite a bit from what you are told at the beginning, and repairs seem slow to come. The maintenance people are great, but they need the supplies and more people to help.

Everyone has been friendly and welcoming, it’s my quiet retreat away from the noise of the world. I love it here! Any and everything that you could need is available in your home.

Great quiet community. Beautiful area and not far from shopping and food! I would recommend this apartment complex to anyone. If you have time come check it out yourself!

My wife and I have lived here for 5 years. They’ve been through multiple management companies. Clubhouse amenities are in disrepair. Staff and maintenance are friendly. For what we pay in rent, I’d expect everything to be functioning.

The community is a friendly clean well kept environment and the leasing staff is fast and efficient! My apartment home was clean and the layout is very spacious! I think I’m going to like it here.

The process of moving in was super smooth and we’ve absolutely loved it so far! The staff is very helpful and the maintenance are always ready!

nice community I have enjoyed living here for the past two years. nice staff. there is nice kids in the area for my son to play with. the pool is usually clean and always ready for use in the summer

So far I love it here ms Reed has been a good help since I moved in any issues I've had she was right on it no hesitation, she was so nice and worked very diligently to get me approved as well as to make sure I was happy once moving in, it is a very quiet and peaceful neighborhood

The dog park needs a little work and the weekend trash is crazy. But other than that it’s a very nice quiet place to live. I have a family of 5 and it’s cozy but big enough. Decent place so far.

Maintained pretty well, never had mold or pest issues, cheaper than most in the GCA but only in price, quality is better than most at the price range.

I thoroughly enjoy my home here ! The grounds are always kept , the pool area is open year round , the gym is top notch and the staff is always accessible!

My bathtub faucet is still not working properly. They were supposed to order to the parts last year and I Anything from them so I submitted another form and it’s been a couple of weeks. I have not heard anything from anyone. The dog park gate is still broken not repaired the parking lot lights quite a few of them are not working. That’s really a safety hazard for us, women walking our dogs in the evening time. I wish we could really get some help. Also, I would like to see some baby senior group starting up with something of some sort something for us to do anything you can do. Would it be an improvement?

I have lived here for a year and have had a good experience. The staff is friendly and no issues with neighbors. I have not experienced or heard of any crime in the area. The only problem right now may not be in managements control, but the entrance has been unpaved and ridden with potholes for months now, with the exit getting flooded during heavy rains. It is one of those feelings that the cost of rent is too high to have this occurrence. Overall, I do enjoy living here. The atmosphere and peace of mind definitely makes it worth it. I can see the new management team making improvements during the length of my stay, so I am confident that the entrance to the complex will get done.

I have lived her for about a years. Rent keeps going up but they aren’t doing anything to take care of the neighborhood. I would not recommend.

Arbor Village is a beautiful community to live. I love the building I live in. The staff could be a bit more welcoming. Do understand that the rent price is ok but you have to pay for the extra amenities and that is not an option to decline them . When moving here ask for a complete total price including everything not just rent.

The stay here has been very nice, relaxing and quiet. I like the gym which is easy access for a quick workout when I’m running short on time.

wish the landscaping was prettier, all the hay that’s down looks like dead grass, even just grass would look good, doesn’t need to be anything fancy. all the neighbors are very friendly and it’s a quiet little area.

I enjoy living here wish it was grass outside the apartments not hay though would look nicer! More flowers would be nice too just to make it look cleaner

Needs some improvement with communication. Safety issues need fixed in complex. (Parking lot lights, mailbox lights, etc). Hard to get ahold of anyone at the office. Do think units are a little overpriced for what you get. Lots kf newer complexes they are less.

Easy and fast move in process with excellent staff. Lakiesia was so friendly and helpful. The apartment was clean, and everything was ready for me.

I love the Apartment community very quiet and clean . The leasing process was very easy and quick. I line the build in WiFi and the fast service. Gym always clean and ready to go.

No complaints so far love it. Everything was smooth and easy great staff. Can't wait to get settled in. Will definitely encourage people to live here.

The office staff is great and it’s a relatively quiet neighborhood. My biggest complaint has to be the trash piling up every so often but the valet trash kind of makes up for it.

The new management is really on top of things. There’s a lot of general improvements around the complex, they’re friendly, responsive, and seem to really care about the quality of life for residents here.

The valted celings are nice, but I would give them up if it means not hearing everything my neighbors do and say all day and night. Trash is not picked up as scheduled. This leads to piles on the curbs and a mess at the dumpster when you first drive in. There has not been a working parking lot light near the 500 building in the 2 years we have lived here. It is extremely dark in the morning when leaving for work. We have had cars broken into, and this just makes them easy targets. I will say it is obvious that the new owners are taking care of things. The light in the parking lot is a safety issue that needs attention, though.

Our move was great and we were welcomed warmly. The handbook was a great help! We experience trash collection problems frequently and people refuse to clean up after their dogs. Both of these things lead to a very unattractive village.

Since I have been a resident here there has been a different manager and staff and inconsistency. The most frustrating part lately was the water issues and new owners just sprung an extra bill on all residence. I have been very disappointed in how the breeze ways were so nasty but they eventually got to it and not sure when they will clean again. The garbage pick up is inconsistent and the trash sits at the entry of the complex piled up for days. We pay a lot of money to live here and what we pay for sometimes doesn't amount to the service provided. You pay for pest control monthly but have to request it, it should be a regular scheduled maintenance to each unit. I understand that new owners have taken over but it would be nice of they would not increase the rates so hight each renewal, people are doing their best and they keep adding more to the cost of living. I appreciate the communication from Matthew and Lauren during changed. I hope things continue to get better.

People friendly overall but some people not picking up after their dogs! Nice weight room and fre coffee and hot chocolate machine is free! Place to sit and visit while having coffee at the clubhouse

Friendly staff and willing to work with you if you are having any issue with anything. Normally respond back to you quickly when you trying to reach them if they aren't available

It’s a nice place to live but the trash pickup people are a little slack with trash left and dripping down the stairs. The teenage kids are in the pool lounge area all the time, and really loud, and rude but they are teenagers so it’s expected.

I like the building, service requests have always been answered with speed- except of course, hvac complaints. This thing wants 140 characters but there’s not much else to say. It’s an apartment.

It's beautiful, quiet and I love my space. I wish we had a playground for my daughter but we are surrounded by nature and like me my daughter loves it.

It’s Been quiet since i moved here. Pet friendly and all staff is nice. I have a nice 2br2b on the 3rd floor with a beautiful sunroom and a decent view

Love the apartment size and layout Staff is professional and helpful Great location Great amenities Lovely neighbors Can’t say enough would recommend to anyone on a budget price is right

Takes a while for someone to pick up the phone at the main office. The actual office staff are very friendly and welcoming. The maintenence team is very good as well.

I have been here for 4 years. Some areas needs work. The clubhouse should be available for residents to use whenever as long as permission is granted. Overall I like living here.

Love the apartment itself! Very nice and spacious. Wish the landscaping was nicer and light outside didn’t flash as much. Plenty of parking spaces which is great!

The apartment is nice, wish landscaping looked better but overall apartment is very spacious and love the layout. neighbors are all very nice. lots of people walking dogs, most dogs are extremely friendly. not very loud ever. comfortable place to live.

Dog poop everywhere. People don’t pick up after themselves and don’t care if no action taken. Parking lot where we live is pitch dark at night. Took months just to get one light working and still others not or flickering. Been communication about resurfacing of parking lots, papers going out then nothing happens, and no follow up communication. Mailboxes have no light so don’t feel safe getting my own mail after dark.

Overall very nice community. Great amenities. Good location. Friendly staff and office personnel. Recommend it as a great spot to live in the Summerville area.

Arbor Village has been home to me for several years now, and as far as the oveeall experience goes, it is smack dab in the middle of all the places I've lived. The apartments are nice, but there are constant nagging issues within the apartments themselves, as well as exterior issues in the community. Improvements seem to constantly be delayed or just never finished, and much of that could be due to the revolving door for staffing. It's almost a guarantee you'll meet someone new every time you go to the office or submit a maintenance request. Overall, it isn't terrible, and many of the issues aren't necessarily unique to Arbor Village, but I'd be lying to say that there isn't room for improvement.

Matt is the best Manager!!! Great staff and any issues are immediately addressed. I have lived here for over 5 years and my experiences have been very positive!!

Warm welcoming community, wonderful gym and pool. Maintenance is always handled quickly and professionally! The property management team is on point especially Matt!

We were initially skeptical about viewing this apartment complex due to online reviews. However, following a tour with Matt, we learned about the new management and ongoing enhancements. Key benefits include a pool, playground, gym, and common area with computers and beverages. The location is excellent, particularly for families, with nearby access to Ashley River Park, Ashley River Library, and Walmart, while maintaining a quiet and clean atmosphere.

I’ve been living here for almost 2 years and I must say it’s very peaceful here and quite until my neighbor gets on his bike lol it’s very beautiful outside and the pool area is my favorite place in the summer

The office staff is friendly, but the property itself is not well maintained. There is always trash on the lawn and the dog waste is terrible. No one picks up after their dogs. Also the light at the dog park has been out for months.

Pretty good community little to no complaints. Been living here 3 years now getting kinda expensive but most apartments are now days. Love my apartment leave favorite would be the lighting fixtures with the soft white bulbs that are not easy to change

The atmosphere and property are very nice. The apartments are also very nice. The office staff are helpful for the most part. It is frustrating when they don't seem to have answers on certain things; why garbage isn't being picked up, the package room overflowing with deliveries, etc. It's frustrating that they seem so nonchalant about services the tenants actually pay for. Also, the communication from the office could be ALOT better. Overall it's a nice community but could be better if those things mentioned were taken more seriously.