Andover Woods
7808 Andover Woods Dr,
Charlotte,
NC
28210
-
Monthly Rent
$1,170 - $1,865
-
Bedrooms
1 - 2 bd
-
Bathrooms
1 - 2 ba
-
Square Feet
656 - 1,176 sq ft
Pricing & Floor Plans
-
Unit 0913price $1,170square feet 656availibility Now
-
Unit 0218price $1,270square feet 656availibility Now
-
Unit 0220price $1,340square feet 656availibility Jul 8
-
Unit 0807price $1,220square feet 784availibility Now
-
Unit 0311price $1,365square feet 784availibility Jul 2
-
Unit 0515price $1,320square feet 784availibility Jul 4
-
Unit 1921price $1,245square feet 850availibility Now
-
Unit 1918price $1,415square feet 850availibility Now
-
Unit 1920price $1,245square feet 850availibility Jul 28
-
Unit 1208price $1,320square feet 760availibility Aug 4
-
Unit 1607price $1,320square feet 760availibility Aug 18
-
Unit 0414price $1,415square feet 830availibility Now
-
Unit 0117price $1,515square feet 830availibility Jul 5
-
Unit 0717price $1,415square feet 830availibility Aug 4
-
Unit 0813price $1,465square feet 936availibility Now
-
Unit 0402price $1,465square feet 936availibility Now
-
Unit 0902price $1,635square feet 936availibility Now
-
Unit 1307price $1,550square feet 1,129availibility Now
-
Unit 1304price $1,550square feet 1,129availibility Now
-
Unit 1601price $1,565square feet 1,176availibility Now
-
Unit 1401price $1,565square feet 1,176availibility Jul 1
-
Unit 0913price $1,170square feet 656availibility Now
-
Unit 0218price $1,270square feet 656availibility Now
-
Unit 0220price $1,340square feet 656availibility Jul 8
-
Unit 0807price $1,220square feet 784availibility Now
-
Unit 0311price $1,365square feet 784availibility Jul 2
-
Unit 0515price $1,320square feet 784availibility Jul 4
-
Unit 1921price $1,245square feet 850availibility Now
-
Unit 1918price $1,415square feet 850availibility Now
-
Unit 1920price $1,245square feet 850availibility Jul 28
-
Unit 1208price $1,320square feet 760availibility Aug 4
-
Unit 1607price $1,320square feet 760availibility Aug 18
-
Unit 0414price $1,415square feet 830availibility Now
-
Unit 0117price $1,515square feet 830availibility Jul 5
-
Unit 0717price $1,415square feet 830availibility Aug 4
-
Unit 0813price $1,465square feet 936availibility Now
-
Unit 0402price $1,465square feet 936availibility Now
-
Unit 0902price $1,635square feet 936availibility Now
-
Unit 1307price $1,550square feet 1,129availibility Now
-
Unit 1304price $1,550square feet 1,129availibility Now
-
Unit 1601price $1,565square feet 1,176availibility Now
-
Unit 1401price $1,565square feet 1,176availibility Jul 1
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
-
Administrative Fee$150
-
Application Fee$65
- Dogs Allowed
-
Monthly pet rent$15
-
One time Fee$350
-
Pet Limit2
-
Restrictions:A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
- Cats Allowed
-
Monthly pet rent$15
-
One time Fee$350
-
Pet Limit2
-
Restrictions:A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
- Parking
-
Surface Lot--1 Max
Details
Lease Options
-
Short term lease
Property Information
-
Built in 1985
-
393 units/3 stories
Matterport 3D Tours
About Andover Woods
Experience modern living at Andover Woods. We offer exceptional and affordable apartments, featuring numerous amenities and high-end programs available for your benefit. Affording a comfortable living space with a sophisticated appeal is our primary concern. When you visit our apartments in Charlotte, NC, you'll discover an unparalleled living experience!
Andover Woods is an apartment community located in Mecklenburg County and the 28210 ZIP Code. This area is served by the Charlotte-Mecklenburg attendance zone.
Unique Features
- 2nd Floor
- Deposit alternatives available through Obligo
- Central AC & Heating
- Open Kitchen With Garbage Disposal & Refrigerator
- Sparkling Swimming Pool
- Diamond Upgrade
- After hours emergency maintenance service
- Complementary Coffee Bar
- Complimentary Common Area WiFi
- Pet Friendly Community With Bark Park
- Private Patio Or Balcony
- Resident Portal With Online Rent Payment & Service
- Valet Trash Service
- Wood-Style Flooring*
- 9 Ft. ceilings
- Gold Upgrade
- Guest Parking
- Spacious Floor Plans
- Washer & Dryer Included
- 1st Floor
- On-Site Management & 24-Hour Maintenance Team
- Reserved Parking Available
- Conveniently Pay Rent On Your Own Schedule With FL
- Double Stainless Steel Sink/Disposal/Sprayer
- HarborFit Fitness Center
- Renovated Apartment Homes Available*
- Spacious One & Two Bedroom Apartment Homes
- Spacious Walk In Closets
- Washer & Dryer Available*
Community Amenities
Pool
Fitness Center
Laundry Facilities
Playground
Business Center
Grill
Laundry Service
24 Hour Access
Property Services
- Package Service
- Wi-Fi
- Laundry Facilities
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Trash Pickup - Door to Door
- Renters Insurance Program
- Laundry Service
- Online Services
- Planned Social Activities
- Pet Play Area
Shared Community
- Business Center
- Lounge
- Storage Space
- Walk-Up
Fitness & Recreation
- Fitness Center
- Pool
- Playground
- Gameroom
Outdoor Features
- Grill
- Picnic Area
- Dog Park
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
Washer/Dryer Hookup
High Speed Internet Access
Walk-In Closets
Refrigerator
Wi-Fi
Highlights
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Cable Ready
- Trash Compactor
- Fireplace
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Ice Maker
- Kitchen
- Oven
- Range
- Refrigerator
- Freezer
Model Details
- Carpet
- Vinyl Flooring
- Office
- Walk-In Closets
- Balcony
- Patio
- Porch
- Package Service
- Wi-Fi
- Laundry Facilities
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Trash Pickup - Door to Door
- Renters Insurance Program
- Laundry Service
- Online Services
- Planned Social Activities
- Pet Play Area
- Business Center
- Lounge
- Storage Space
- Walk-Up
- Grill
- Picnic Area
- Dog Park
- Fitness Center
- Pool
- Playground
- Gameroom
- 2nd Floor
- Deposit alternatives available through Obligo
- Central AC & Heating
- Open Kitchen With Garbage Disposal & Refrigerator
- Sparkling Swimming Pool
- Diamond Upgrade
- After hours emergency maintenance service
- Complementary Coffee Bar
- Complimentary Common Area WiFi
- Pet Friendly Community With Bark Park
- Private Patio Or Balcony
- Resident Portal With Online Rent Payment & Service
- Valet Trash Service
- Wood-Style Flooring*
- 9 Ft. ceilings
- Gold Upgrade
- Guest Parking
- Spacious Floor Plans
- Washer & Dryer Included
- 1st Floor
- On-Site Management & 24-Hour Maintenance Team
- Reserved Parking Available
- Conveniently Pay Rent On Your Own Schedule With FL
- Double Stainless Steel Sink/Disposal/Sprayer
- HarborFit Fitness Center
- Renovated Apartment Homes Available*
- Spacious One & Two Bedroom Apartment Homes
- Spacious Walk In Closets
- Washer & Dryer Available*
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Cable Ready
- Trash Compactor
- Fireplace
- Dishwasher
- Disposal
- Ice Maker
- Kitchen
- Oven
- Range
- Refrigerator
- Freezer
- Carpet
- Vinyl Flooring
- Office
- Walk-In Closets
- Balcony
- Patio
- Porch
| Monday | 9am - 5pm |
|---|---|
| Tuesday | 9am - 5pm |
| Wednesday | 9am - 5pm |
| Thursday | 9am - 5pm |
| Friday | 9am - 5pm |
| Saturday | Closed |
| Sunday | Closed |
Starmount Forest is a diverse suburban neighborhood about 10 miles south of Uptown Charlotte. Starmount Forest residents enjoy access to great schools and amenities not far from home. The 23-acre Huntingtowne Farms Park is nestled on the eastern part of the neighborhood, providing residents with tennis courts, a community garden, creekside trails, and more. Starmount Forest has something for every renter with highly affordable and upscale rental options in a variety of styles available in the neighborhood. Along with being only a few miles from some of the city’s best dining, shopping, and entertainment options in Uptown Charlotte, Starmount Forest is also convenient to the Charlotte Douglas International Airport.
Learn more about living in Starmount Forest| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 6 min | 2.1 mi | |
| Drive: | 15 min | 6.7 mi | |
| Drive: | 15 min | 8.6 mi | |
| Drive: | 18 min | 9.0 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation options available in Charlotte include Arrowood Station, located 1.2 miles from Andover Woods. Andover Woods is near Charlotte/Douglas International, located 10.2 miles or 21 minutes away, and Concord-Padgett Regional, located 25.6 miles or 39 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
| Drive: | 3 min | 1.2 mi | |
| Drive: | 4 min | 1.5 mi | |
| Drive: | 5 min | 2.3 mi | |
| Drive: | 5 min | 2.5 mi | |
| Drive: | 6 min | 3.2 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 19 min | 9.8 mi |
|
|
Drive: | 38 min | 27.3 mi |
|
|
Drive: | 51 min | 36.1 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Charlotte/Douglas International
|
Drive: | 21 min | 10.2 mi |
|
Concord-Padgett Regional
|
Drive: | 39 min | 25.6 mi |
Time and distance from Andover Woods.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 12 min | 0.7 mi | |
| Drive: | 3 min | 1.4 mi | |
| Drive: | 3 min | 1.5 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Briar Creek Greenway
|
Drive: | 11 min | 5.6 mi |
|
Wing Haven Gardens & Bird Sanctuary
|
Drive: | 13 min | 6.1 mi |
|
Ballantyne's Backyard
|
Drive: | 13 min | 6.2 mi |
|
Charlotte Nature Museum
|
Drive: | 14 min | 7.2 mi |
|
Brixham Park
|
Drive: | 13 min | 7.4 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Walk: | 17 min | 0.9 mi | |
| Drive: | 8 min | 3.7 mi | |
| Drive: | 16 min | 8.0 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 125 min | 91.4 mi |
Property Ratings at Andover Woods
I just moved to Andover woods on 5/5/25 and my apartment is huge and beautiful. Staff at the office was very nice and helpful. Rebecca help me and she was wonderful.
Property Manager at Andover Woods, Responded To This Review
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Andover Woods.
I have lived in this apartment complex for over 5 years and I've seen the ups and downs of it but with the new maintenance team and office staff my entire experience and as well maintenance orders have been 100x better. They are always trying to genuinely improve and have events for the community
Property Manager at Andover Woods, Responded To This Review
Hi, we're so glad that we were able to go above and beyond your expectations!
I recently moved into my new apartment and I am extremely pleased with the exceptional customer service provided by the manager leasing staff and the maintenance staff the property and outstanding amenities, including a dog park pool in a fitness center. My overall experience has been excellent. I am truly appreciate my renovated department.
Property Manager at Andover Woods, Responded To This Review
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Andover Woods.
Tengo 3 años viviendo acá y no e tenido ningún problema con mi apartamento. Siempre que e llamado son muy eficaces, un muchacho de mantenimiento que se llama Jorge a sido muy bueno. An mejorado muchísimo.
Property Manager at Andover Woods, Responded To This Review
Hi there, thank you for taking the time to leave a review for us at Andover Woods. We're happy we could meet your expectations!
This is the worst apartment I've ever had. Roach infested, faulty wiring, poor condition of cabinets and appliances. If you want anything fixed, expect to have to go down to the office and pitch a fit to (maybe) get it fixed. Management constantly sends e-mails shouting at us about one thing or another and are constantly changing the rules. It's exhausting. Go anywhere else, if you can.
Property Manager at Andover Woods, Responded To This Review
Hi, we regret to hear that you had this experience with us.
My a/c has been out over 10 times in 2 years. My heat has gone out 3 times. They almost never come to fix things and when it is checked out sometimes it's still not fixed. Everything thing is tried to remedy problems except actually fixing the problem. It will be 3 weeks to a month before anything is actually addressed.
Property Manager at Andover Woods, Responded To This Review
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
Just moved within the last week. I was told my appliances were being renovated and the apartment would be ready at move in. Unfortunately, I'm still missing my washer/dryer. Customer Service staff is friendly however the maintenance issue is another story. At move in they were installing the appliances and fixtures but somehow left bathtub faucet leaking non-stop (running water not dripping). If you end up signing a lease be prepared for setbacks, this property was newly bought and they're still trying to figure out how to make a profit from this location without spending the necessary costs. Also, get your own wifi. Your building runs on the same network, meaning shared connection i.e. terrible quality and inconsistency. Before signing read this for your sake. -------------- With record high temps this summer a pool would be nice. Unfortunately the community lacks the sense of urgency. Should fixed by New Years.
Property Manager at Andover Woods, Responded To This Review
If you would like to discuss any concerns further, please don't hesitate to contact our management team directly.
I was very well treated at the office since I filled out the application, my apartment was beautiful and spacious. No problem at all and maintenance it seems that they are new but very efficient.
Property Manager at Andover Woods, Responded To This Review
Hi, on behalf of myself and the team, we are so happy to hear you are enjoying your home at Andover Woods! It has been a pleasure serving you, and we hope to continue providing you with the great customer service you've come to expect and deserve.
The reason i am leaving my review is because i have no complaints, i enjoy my apartment, very spacious, its a remodel apartment. The utilities are not high and i always have my parking space. No complaints.
Property Manager at Andover Woods, Responded To This Review
Thank you so much for taking the time to write this review of Andover Woods! We really appreciate the wonderful things you've said about our community. If you think of anything we can do to make your time here even better, just give us a call or stop by our office!
It’s constantly dirty. Trash everywhere. A lot of bugs and mud. It is unkempt and extremely expensive.
Property Manager at Andover Woods, Responded To This Review
We apologize that your experience with our community has been anything less than exceptional. Our team is committed to providing stellar service to all who walk through our doors and we are sorry to learn that we fell short of your expectations. We urge you to give us a call or stop by our office at your convenience so that we may speak with you further on how we can improve your time here.
This complex is genuinely horrible, they do not care about their tenants. I have had mold growing in my apartment from a leak in another apartment for almost a year, they sent someone out a couple months ago and they soaked up a little bit of the water and left. It got soaked with water again shortly after and the walls and doors are covered in mold, we have called and messaged and gone in person to speak with the complex multiple times but nothing has been done. Every time I go to the office I get shut down. The neighborhood is unsafe as well, someone was shot here last year, and I had someone move in right across from me and move out a week later because the key they were given didn’t lock their apartment and they were robbed. I’ve also had maintenance literally drill my lock open because they though my apartment was a different one. Didn’t knock or anything, I thought I was being robbed and it terrified me, when I explained this was my apartment that I pay for the guy just said oh well they told me the wrong one, and left. Please find literally anywhere else to live. You’ll regret moving here.
Property Manager at Andover Woods, Responded To This Review
We apologize that your experience with our community has been anything less than exceptional. Our team is committed to providing stellar service to all who walk through our doors and we are sorry to learn that we fell short of your expectations. We urge you to give us a call or stop by our office at your convenience so that we may speak with you further on how we can improve your time here.
The staff tries, but the turnover rate is so high that before you build a relationship with them they're gone. and rightly so, the owners dont care about the upkeep of this place and they usually get the brunt of the complaints. Management has changed 6 times since ive been here, and they just got bought out in Jan 2022. So all the accumulated points to improving my apartment went POOF! They took away valet trash, you're on your own there. People got frustrated so theres literally dupsters and trash everywhere lol. We dont have a system anymore so we're paying with checks and money orders like we're in the 1990s. The people here love to throw trash everywhere and the staff never picks it up, it literally looks like a landfill just outside my balcony. Even after all of the tickets I have put in no one has come out to pick it up. Yes, it has attracted rodents. even a possum in broad daylight. I've had a leaky roof for 2 years. They keep patching the ceiling, but never fixing the actual roof. My heat is actually broken right now, but since we're between management I dont know when they will actually be getting it fixed, so im in the livingroom using my oven for heat.... Dont even get me started on the waterbugs and dog poop in the summer time. Im reporting them to the BBB. Just dont move here. I regret it still.
Property Manager at Andover Woods, Responded To This Review
We apologize that your experience with our community has been anything less than exceptional. Our team is committed to providing stellar service to all who walk through our doors and we are sorry to learn that we fell short of your expectations. We urge you to give us a call or stop by our office at your convenience so that we may speak with you further on how we can improve your time here.
Andover Woods Apartments Was approved and given keys to my apartment on may 11. No one did the walk thru with me. Upon entering the apartment it was over 85 degrees inside. The garbage disposal didn’t work, the flooring in the bathroom was peeling off the floor, was missing my washer and dryer, the stove didn’t work, the fridge doesn’t work, there are mutiple wasp nest around the front door and on the patio. The ceiling fan is loose and there are parts hanging off if it. I contacted the office the following day in regards to them giving me an apartment that was not move in ready. I got told that things will get fixed. It is now the 22nd of may and nothing has been done to the apartment. The a/c still doesn’t work, the floor is still peeling, only thing they fixed was the garbage disposal. Finally was able to talk to the property manager and her attitude towards me was so nasty! She basically told me since I didn’t pay for an “upgraded” unit they weren’t going to fix the floor in the bathroom. Even with it peeling and i explained to her that I’ve tripped twice on the floor all while being eight months pregnant. And with the moisture from the shower it’s a breeding ground for mold. She told me that it wasn’t going to get fixed because that’s something that maintenance don’t work on. Explained to her that it’s been over a week and my a/c unit still isn’t working and that I have three small children in the apartment with it being over 85 degrees. She said it’s my fault the ac unit doesn’t work….explained to her it was like that when I was given my keys even explained to her that ive sent several emails and have been calling constantly but no one ever picks up in the office. This is going on week two and the repairs have not been addressed and my ac unit is still not working. They basically took my money and gave me an apartment that was not move in ready and now they are refusing to fix anything.
Property Manager at Andover Woods, Responded To This Review
We apologize that your experience with our community has been anything less than exceptional. Our team is committed to providing stellar service to all who walk through our doors and we are sorry to learn that we fell short of your expectations. We urge you to give us a call or stop by our office at your convenience so that we may speak with you further on how we can improve your time here.
They don't respond nor do they care that the apartment they rented me in unsafe and falling apart literally. All I receive is excuses and nothing is actually being done to fix either the problem or my concerns. The pics look inviting but you will not fill that way once you sign the lease. This is the worst experience I have had with a property.
Property Manager at Andover Woods, Responded To This Review
We apologize that your experience with our community has been anything less than exceptional. Our team is committed to providing stellar service to all who walk through our doors and we are sorry to learn that we fell short of your expectations. We urge you to give us a call or stop by our office at your convenience so that we may speak with you further on how we can improve your time here.
Do not rent at this property. Been here for 4yrs and Managers do not care about residents they do not return calls or emails. Maintenance do not fix anything and mark orders complete without ever coming to your apartment. I have sent numerous request pictures and emails called corporate and no response.worse apartment complex in charlotte.You can live better at different location than the price you pay here.
Property Manager at Andover Woods, Responded To This Review
Hello, thank you for your review. It seems there are some items that need to be addressed, please email us at managemenet@dasmenresidential.com to better assist you.
I applied after speaking with the leasing agent about a specific floorplan. Nearly a week later, I was told I was approved, but on a different floorplan. The application even asks which plan you're applying for. The agent became argumentative, insisting that she was right. I asked for a refund of the application fee, she said they would only refund the admin fee. I asked how to contact they corporate office, she gave me the email of the Andover Woods office. Read the reviews, especially the lower rated ones, and you'll see a theme - lack of communication, poor customer service. I'm certain they all refer to one particular leasing agent. I'm glad I've got other options, because Andover Woods seems like a big mistake.
Property Manager at Andover Woods, Responded To This Review
Hello, we are sorry to hear you did not have the 5-star experience that we strive to give all our residents. We would love to assist you further. Please reach out to our office by sending an email to management@dasmenresidential.com
I went online to Andover Woods apartments website, and scheduled a tour to view one of their one bedroom apartments, after reviewing the virtual tour on the website. I arrived at my appointment time and was waiting outside in the heat for 20-30 mins before anyone from the staff returned, for them to ask if I scheduled a tour online and then tell me they didn’t have any apartments to show. I wish someone would have contacted and or let me know before I took that 30 min drive and waisted my gas, just to get sorry about that response, but everything happens for a reason God has something better for me. Moving Forward!
Property Manager at Andover Woods, Responded To This Review
Hello, we are sorry to hear you did not have the 5-star experience that we strive to give all our residents. We would love to assist you further. Please reach out to our office by sending an email to management@dasmenresidential.com
The office has zero communication skills. The woman who sits at the door is less than helpful and rude. She also tries to get you out of the door before even making an attempt to solve a problem. My AC has been out since May 7th 2021, it is currently June 11, 2021 and the only thing they can tell me is to wait. They don't answer emails and they dont return voicemails. I wouldn't wish this place on my worst enemy. Maybe the property manager will see this and feel the need to respond since all other methods of communication are uselss.
Property Manager at Andover Woods, Responded To This Review
Thank you for your review. It seems as if there are items that need to be addressed, please e-mail us at rentandover@dasmenresidential.com so we can better assist you.
I’ve lived here for just over a month and my ac has gone out, a light fixture was smoking so badly I thought it was gonna catch fire (think goodness I was home), and my hot water has been out for just over a week at this point. Minor work orders have also been submitted which have been “fixed” but I’ve just learned to deal with them. They only have a few maintenance guys for an old property of almost 400 units. That’s not enough. They don’t do any preventative maintenance so they’re continuously swamped. The two techs I’ve had were nice, however, with my water heater issue I’ve had zero communication and have so far visited the office 3 times. Apparently I’m supposed to get a new one today but there was no notice given to me so I’m not sure if that’s true. The office is a whole other story. The lady is horrible. She’s rude, dismissive & entitled. She yells MASK MASK MASK without even wearing one herself. She’s constantly complaining and EVERYONE talks about how bad her attitude is. I’m at the dog park now and a maintenance guy parks his go cart beside the gate, tells me he was talking to me earlier when I didn’t acknowledge him (he was walking out of a breezeway and I had my dogs in the middle of the parking lot BC there’s NO sidewalks) so I said okay my bad. What’s up? Then he was just mumbling stupid stuff then after I didn’t reply he said oh you said you want my number? I said no. He said oh yeah you’re definitely no Morning person. Normally I’ll at least get a laugh out of that. I again didn’t say anything so he sat there for 5 minutes doing nothing before he rode off. Don’t you have some work to do bucko? Why do you think I wanna talk to you when I can’t even shower at my apartment? (I’ve had to get a planet fitness membership to shower) Leave me alone!! This place is horrible unless you move into a perfectly maintained apartment (which I’m sure you won’t) and don’t need anything from the office. THERES A REASON THEYRE GIVING AWAY TWO HALF MONTHS TO 2 FULL MONTHS OF RENT AWAY!
Property Manager at Andover Woods, Responded To This Review
Thank you for your review. It seems as if there are items that need to be addressed, but we are unable to find you within our system to do so. Please e-mail us at management@dasmenresidential.com so we can better assist you.
I don't like how one of the secretaries in the office talked to me. More respect there is no security here. And when maintenance attention is needed they delay or do not see the messages left in the application thank you very much good night
Property Manager at Andover Woods, Responded To This Review
Thank you for taking the time to review our community. We work hard to ensure each resident has a 5-star experience, and are sorry to hear that we may have missed the mark. Please reach out to management@dasmenresidential.com so that we may discuss this further. Thank you!
Communication by staff is poor. My move-in date has changed multiple times due to mixing up the floor plan I applied for. I’ve been given a move-in date for the correct floor plan, however no response when I call (as always), no call backs from my voicemails, and no welcome letter. Not sure if staff is overwhelmed, but be prepared for issues with following up with your application (even if you’re approved).
Property Manager at Andover Woods, Responded To This Review
Thank you for your review. It seems as if there are items that need to be addressed, please e-mail us at management@dasmenresidential.com so we can better assist you.
I waited 2 weeks to move into a unit that was not ready. My the stove was missing the bake element and racks and refrigerator had no drawers. I spoke directly with the manager after popping into the office for a whole week to have this addressed. Here I am 1 month later and these issues have been done. I even emailed the regional manager and was not even given the courtesy of a response. Though I LOVE my floor plan and space, I encourage others to beware make sure EVERYTHING is in order before you move in.
Property Manager at Andover Woods, Responded To This Review
Thank you for your review. It seems as if there are items that need to be addressed, please e-mail us at management@dasmenresidential.com so we can better assist you.
I have been in my apartment about a month now and absolutely love it. It’s just what I need and Jennifer was such a helping in getting me moved in!
Property Manager at Andover Woods, Responded To This Review
Thank you so much for reviewing our community! We are extremely pleased to hear what a great experience you've had here. As always, please let us know if there's anything we can do to assist you!
I’ve been in Andover Woods roughly about 3 months now. When I first moved in the agent Jennifer was wonderful. She helped in every way possible when I thought I was going to pull my hair out lol. Like any other apartment complex you have a few bad apples but what complex doesn’t. I love my apartment and even though I’m a few months in, I can tell I will be renewing my lease when the time comes.
Property Manager at Andover Woods, Responded To This Review
Thank you so much for reviewing our community! We are extremely pleased to hear what a great experience you've had here. As always, please let us know if there's anything we can do to assist you!
My leasing Agent Jay made the application process so easy. I was always greeted with Great Customer Service. I greatly appreciate Jay for making the process so easy.
Property Manager at Andover Woods, Responded To This Review
Thank you so much for reviewing our community! We are extremely pleased to hear what a great experience you've had here. As always, please let us know if there's anything we can do to assist you!
Where do I began.. I've been here for over 7 months and I regret moving here. The staff is terrible! I've had some many maintenance issues since I've moved here; its ridiculou!. Not even 30 days in my AC stopped working. The emergency line is pointless if the office is closed. They came to fixed it 2 days later and its been leaking every since. I had to clean my own carpet when I moved in it was dirty. Only one window in my bedroom opens up. My tub clogged up and they never came. I waited for them and the standing water just sat in there; fixed it myself. The last thing was my sink. I created a ticket on a wednesday night. I called the office they hadnt even processed the ticket. My garbage disposal is cracked (its still cracked). The same water from wednesday night sat clogged until 5pm the next day only bc I saw a maintenance working in the parking lot. If I wasnt paying my rent I wouldnt even complain but they get there money and I would like to have a functioning apartment. If it wasnt so expensive I would break my lease and move.
Property Manager at Andover Woods, Responded To This Review
Thank you for your review. It seems as if there are items that need to be addressed, but we are unable to find you within our system to do so. Please e-mail us at management@dasmenresidential.com so we can better assist you.
Will soon be moving into the area and needed to look at apartments. Stopped by, was met in the office by Andrea. She was gracious in helping with my needs. Her professionalism has put Andover at the top of my list. Thank you so much for your help, Andrea.
Property Manager at Andover Woods, Responded To This Review
Thank you for taking the time to review our community! We are extremely pleased to hear what a great experience you’ve had here. As always, please let us know if there’s anything we can do to assist.
This is the first place that I have ever lived in NC and I must say I love here Andrea has been the best when I cam to any issue that I have had she is always kind and fast to resolve any issue my family or I have.
Property Manager at Andover Woods, Responded To This Review
Thank you for taking the time to review our community! We agree, Andrea is nothing less than amazing. We are extremely pleased to have you as a part of our community!
This place could be amazing under the right property management, Office ladies is Amazing Andrea, and Jennifer. Will do anything in their power to make you a satisfied tenant. Gym not finish yet and we pay for valet trash which don't get picked up this is included in our rent which the company should refund us. I love my apartment and this side of town. It is the Property owners that sucks it don't change soon I am going to get my lawyers involved. Good tenants don't deserve below average treatment. I love Jenny and Andrea!!!!!
Property Manager at Andover Woods, Responded To This Review
Thank you for the feedback. Unfortunately, we are unable to locate your account within our system. We are sorry to hear you are not having the 5-star experience we strive to give our residents. Please reach out to senior management with your concerns by emailing management@dasmenresidential.com with better contact information so they can be in touch with you directly.
Property looks nice from afar. Renovated apartments are nice looking. Moved from a classic apartment to a renovated one because of a miscommunication. They moved me into a renovated apartment with bed bugs. They do the bed bug treatment on friday(May, 17th) come back Sunday to waterbugs/roaches in my apartment. I purchased home defense, sprayed it everywhere...still have bugs in my apartment. Everyday I kill something. And my apartment is super clean, seriously. I wouldn’t do this unless it was. At this point I believe the building is infested. The actual apartment buildings where the steps are is disgusting. So if you’d like to sleep with little creatures then apply here :)
Property Manager at Andover Woods, Responded To This Review
Thank you for your review. We appreciate constructive reviews such as yours so we may improve in the future.
This was my top choice apartment and it was everything I’ve wanted ! This was me and my boyfriend first apartment and lesie and Jennifer made the process so easy and pleasant I couldn’t have asked for better leasing agents . They were so sweet and I would surely recommend ANYONE for Andover woods . I’m proud to call this wonderful neighborhood home ??
Property Manager at Andover Woods, Responded To This Review
Thank you for your Kind Review, and if there is anything else we can do to make your stay memorable please let us know! We strive for excellent service to our residents!
I have lived in many apartment complexes in Charlotte and this is by far the best one. The staff here is amazing. Everyone is so friendly and I love feeling part of this community. The new management company really seems to care about making this the best place for us residents to live at. They are constantly upgrading the property and are talking about cool new amenities! I love living here because I truly feel that the ownership group really does care about us and our needs. Thank you for giving me and my family an amazing apartment to live at and I hope to never have to move again!!!!
Property Manager at Andover Woods, Responded To This Review
Thank you for your kind review, We appreciate your comment!
New Ownership and Management took over recently and it is simply amazing. They actually CARE. The manager Jenny is incredible and makes sure to take care of everyone so well. Maintenance is the best. They take care of everything very fast and they actually FIX the problem! I hear new ownership has plans for many improvements and that they actually make the improvements unlike other owners! If you are looking to move this is the PLACE! GREAT Location and amazing grounds! Amazing Floor Plans! #andoverwoods #bestplacetolive
Property Manager at Andover Woods, Responded To This Review
Thank you for your Kind Review, and if there is anything else we can do to make your stay memorable please let us know! We strive for excellent service to our residents.
Andover Woods Photos
-
-
The Bittany - 1 x 1
-
1BR, 1BA - The Brittany
-
-
-
-
-
-
Models
-
1 Bedroom
-
1 Bedroom
-
1 Bedroom
-
1 Bedroom
-
2 Bedrooms
-
2 Bedrooms
Nearby Apartments
Within 50 Miles of Andover Woods
Andover Woods has one to two bedrooms with rent ranges from $1,170/mo. to $1,865/mo.
You can take a virtual tour of Andover Woods on Apartments.com.
Andover Woods is in Starmount Forest in the city of Charlotte. Here you’ll find three shopping centers within 1.5 miles of the property. Five parks are within 7.4 miles, including Briar Creek Greenway, Wing Haven Gardens & Bird Sanctuary, and Ballantyne's Backyard.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
7808 Andover Woods Dr
Charlotte, NC 28210