Rated 3.2 out of 5?by 5
Rated 1 out of 5?by unsatisfied tenant Worst Experience Ever
The office staff here at Kensington West lied to me from day one. They told me my apartment had been fully updated and I got here and the counter were full of chips and over 20 years old. I have a kitchen sink that holds water because the sink doesn't slope towards the drain and my kitchen cupboards are over 30 years old and broken. Then we get to the floor. When I walk on my floor I can feel the floorboards move under my feet when I walk. It doesn't feel safe and they told me there isn't anything they can do about it. Over all it has been a terrible experience. If you have a choice I would look elsewhere when looking for an apartment.
July 15, 2014
Rated 5 out of 5?by JnJ Great Community All ages
After an extensive search in the Ballwin Ellisville area my wife and I chose Kensington West Apartments as our home. The apartments are well arranged and the community amenities are quite nice. All facilities are clean and well maintained. The grounds crew stay right on task year round and do a great job. The mix of tenants is pleasant and there is a variety such that people of all ages will enjoy the neighborhood feel. The pool area is very enjoyable, popular and well regulated. Staff are very personable and go above and beyond to tend to individual and community concerns. They throw regular community events with food and drink, truly a good time and well attended. We could not be happier with our apartment living experience at Kensington West.
March 2, 2014
Rated 4 out of 5?by Emily Good overall
Ive lived here for two years and would recommend it. It can seem overpriced for the shape of the apartment but you are paying for the location. There are some great and not so great Neighbors (biggest complaint but that comes with the territory) The staff are fantastic and they really want to be sure you're happy especially Shaua. The gym is impressive and the pool is wonderful in the summer If you take advantage of all Kensington has to offer you'll be happy here
February 26, 2014
Rated 5 out of 5?by jeninballwin This is a great place to live
I love the maintenance staff. They always fix everything quickly. And the grounds staff- they are constantly salting and snowblowing the sidewalks in this crazy cold weather.
My apartment is nice and cozy and my neighbors are nice.
The staff is always courteous and helpful and quick to respond. I love that they accept delivery of my packages for me when I am not home :)
Nice square footage for the price and tons of closet space. Big bathroom, kitchen and a washer/dryer in my unit. I couldnt be happier with my decision to live here.
February 25, 2014
Rated 1 out of 5?by kittens13 worst.experience.ever.
Don't live here! Maintenance left a hole in my roof for 3 weeks without telling me why or when it was getting fixed. It was only fixed after I had to call 3 times. Also management threatened to evict me over cigarette butts in the grass, I DONT EVEN SMOKE!! Ridiculous!
February 11, 2014