The Retreat Northwest
1130 Racquet Club North Dr,
Indianapolis,
IN
46260
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Monthly Rent
$1,083 - $1,950
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Bedrooms
1 - 3 bd
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Bathrooms
1 - 2.5 ba
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Square Feet
753 - 1,500 sq ft
Beauty, functionality, and charm blend to create the living experience you have been searching for at The Retreat Northwest. With a one million dollar property-wide renovation, and situated among mature trees and lush lawns on the northwest side of Indianapolis, our community blends stylish apartment living with tranquil park-like grounds in one convenient location. Lots of local eateries and fabulous shopping are a short drive from The Retreat Northwest. If an easy commute is on your wish list, our residents enjoy the easy access we provide to public transportation as well as major freeways including I-465. Call today and schedule a tour. We look forward to showing you the ideal apartment in Indianapolis, The Retreat Northwest.
Pricing & Floor Plans
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Unit 1127Bprice $1,083square feet 753availibility Now
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Unit 9307Bprice $1,083square feet 753availibility Now
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Unit 1232Aprice $1,233square feet 753availibility Now
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Unit 1281Bprice $1,262square feet 905availibility Now
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Unit 9311Aprice $1,268square feet 905availibility Now
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Unit 1313Aprice $1,363square feet 905availibility Now
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Unit 1097price $1,344square feet 1,137availibility Now
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Unit 1243price $1,521square feet 1,137availibility Sep 26
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Unit 1095price $1,436square feet 1,137availibility Oct 7
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Unit 1025Dprice $1,420square feet 1,215availibility Sep 19
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Unit 1029Dprice $1,401square feet 1,215availibility Nov 1
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Unit 1127Bprice $1,083square feet 753availibility Now
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Unit 9307Bprice $1,083square feet 753availibility Now
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Unit 1232Aprice $1,233square feet 753availibility Now
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Unit 1281Bprice $1,262square feet 905availibility Now
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Unit 9311Aprice $1,268square feet 905availibility Now
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Unit 1313Aprice $1,363square feet 905availibility Now
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Unit 1097price $1,344square feet 1,137availibility Now
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Unit 1243price $1,521square feet 1,137availibility Sep 26
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Unit 1095price $1,436square feet 1,137availibility Oct 7
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Unit 1025Dprice $1,420square feet 1,215availibility Sep 19
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Unit 1029Dprice $1,401square feet 1,215availibility Nov 1
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.
- Utilities & Essentials
- Trash Administrative FeeAmount to manage trash service billing.$1 / mo
- Pest Control ServicesAmount for pest control services.$2 / mo
- Trash Services - DoorstepAmount for doorstep trash removal from rental home.$25 / mo
- Utility - Billing Administrative FeeAmount to manage utility services billing.$4 / mo
- Trash Services - HaulingAmount for shared trash/waste services.Varies
- Utility - Electric - Third PartyUsage-Based (Utilities).Amount for provision and consumption of electric paid to a third party.Varies
- Utility - WaterUsage-Based (Utilities).Amount for provision and consumption of waterVaries
- Utility - SewerUsage-Based (Utilities).Amount for provision of sewer services.Varies
- One-Time Basics
- Due at Application
- Administrative FeeAmount to facilitate move-in process for a resident.$150
- Application FeeAmount to process application, initiate screening, and take a rental home off the market.$50
- Due at Move-In
- Utility - New Account FeeAmount to establish utility services.$15
- Security Deposit (Refundable)Amount intended to be held through residency that may be applied toward amounts owed at move-out. Refunds processed per application and lease terms.Varies
- Due at Move-Out
- Utility - Final Bill FeeAmount billed to calculate final utility statement.$15
- Due at Application
- DogsRestrictions:Rottweiler, doberman, pinscher, pit bull terrier/staffordshire terrier, chow, presa canarias, akita, alaskan malamutes, wolf-hybrid, or any mix thereofRead MoreRead LessComments
- CatsComments
- Pet Fees
- Pet FeeMax of 2. Amount to facilitate authorized pet move-in.$300
- Pet RentMax of 2. Monthly amount for authorized pet.$30 / mo
- Parking
- Parking FeeMax of 10. Amount for parking space/services. May be subject to availability.$15 / mo
- Additional Parking Options
- Other
- Storage Unit
- Cable TV and Internet ServicesAmount for cable and internet services in rental home.Varies
- Late FeeAmount for paying after rent due date; per terms of lease.$100 / occurrence
- Resident Change FeeAmount to process a change in leaseholder during lease term.$300 / occurrence
- Utility - Vacant Processing FeeAmount for failing to transfer utilities into resident name.$50 / occurrence
- Lease Buy OutAmount agreed upon by resident to terminate lease early and satisfy lease terms; additional conditions apply.200% of base rent / occurrence
- Returned Payment Fee (NSF)Amount for returned payment.$25 / occurrence
- Access/Lock Change FeeAmount to change or reprogram access to rental home.$50 / occurrence
- Intra-Community Transfer FeeAmount due when transferring to another rental unit within community.$500 / occurrence
- Utility - Vacant Cost RecoveryUsage-Based (Utilities).Amount for utility usage not transferred to resident responsibility any time during occupancy.Varies
Property Fee Disclaimer:
Security Deposit may change based on screening results, but total will not exceed legal maximums. Some items may be taxed under applicable law. Some fees may not apply to rental homes subject to an affordable program. All fees are subject to application and/or lease terms. Prices and availability subject to change. Resident is responsible for damages beyond ordinary wear and tear. Resident may need to maintain insurance and to activate and maintain utility services, including but not limited to electricity, water, gas, and internet, per the lease. Additional fees may apply as detailed in the application and/or lease agreement, which can be requested prior to applying.
Pet breed and other pet restrictions apply.
Parking, storage, and other rentable items are subject to availability. Final pricing and availability will be determined during lease agreement. See Leasing Agent for details.
Details
Lease Options
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6 - 15 Month Leases
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Short term lease
Property Information
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Built in 1974
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336 units/2 stories
Matterport 3D Tours
About The Retreat Northwest
Beauty, functionality, and charm blend to create the living experience you have been searching for at The Retreat Northwest. With a one million dollar property-wide renovation, and situated among mature trees and lush lawns on the northwest side of Indianapolis, our community blends stylish apartment living with tranquil park-like grounds in one convenient location. Lots of local eateries and fabulous shopping are a short drive from The Retreat Northwest. If an easy commute is on your wish list, our residents enjoy the easy access we provide to public transportation as well as major freeways including I-465. Call today and schedule a tour. We look forward to showing you the ideal apartment in Indianapolis, The Retreat Northwest.
The Retreat Northwest is an apartment community located in Marion County and the 46260 ZIP Code. This area is served by the M S D Washington Township attendance zone.
Unique Features
- Energy Star Appliance Package*
- Two-Bedroom Townhomes Available
- Waterfront Views*
- 4 Xeal EV Car Charging Stations
- Plank Flooring*
- Covered Parking Available
- Full Size Washer and Dryer Connections*
- Private Patios and Balconies
- Loft Homes Available*
- Pet Friendly
- Renovated Homes Available*
- Vaulted Ceilings*
- Private Access Patio and Balcony Storage
- 24/7 Laundry Facilities
- Cable Ready Homes
- Waterfront Features
- Central Air Conditioning
- Walk-In Closets*
Community Amenities
Pool
Fitness Center
Laundry Facilities
Playground
- Laundry Facilities
- Maintenance on site
- EV Charging
- Business Center
- Clubhouse
- Walk-Up
- Fitness Center
- Pool
- Playground
- Volleyball Court
- Waterfront
Apartment Features
Air Conditioning
Dishwasher
Washer/Dryer Hookup
Loft Layout
High Speed Internet Access
Walk-In Closets
Tub/Shower
Disposal
Highlights
- High Speed Internet Access
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Cable Ready
- Tub/Shower
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Kitchen
- Range
Model Details
- Carpet
- Vinyl Flooring
- Dining Room
- Vaulted Ceiling
- Skylights
- Walk-In Closets
- Loft Layout
- Window Coverings
- Balcony
- Laundry Facilities
- Maintenance on site
- EV Charging
- Business Center
- Clubhouse
- Walk-Up
- Waterfront
- Fitness Center
- Pool
- Playground
- Volleyball Court
- Energy Star Appliance Package*
- Two-Bedroom Townhomes Available
- Waterfront Views*
- 4 Xeal EV Car Charging Stations
- Plank Flooring*
- Covered Parking Available
- Full Size Washer and Dryer Connections*
- Private Patios and Balconies
- Loft Homes Available*
- Pet Friendly
- Renovated Homes Available*
- Vaulted Ceilings*
- Private Access Patio and Balcony Storage
- 24/7 Laundry Facilities
- Cable Ready Homes
- Waterfront Features
- Central Air Conditioning
- Walk-In Closets*
- High Speed Internet Access
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Cable Ready
- Tub/Shower
- Dishwasher
- Disposal
- Kitchen
- Range
- Carpet
- Vinyl Flooring
- Dining Room
- Vaulted Ceiling
- Skylights
- Walk-In Closets
- Loft Layout
- Window Coverings
- Balcony
| Monday | 9am - 5:30pm |
|---|---|
| Tuesday | 9am - 5:30pm |
| Wednesday | 9am - 5:30pm |
| Thursday | 9am - 5:30pm |
| Friday | 9am - 5:30pm |
| Saturday | 10am - 2pm |
| Sunday | Closed |
Saint Vincent Greenbriar is a small community home to Saint Vincent Hospital and surrounding medical facilities. The neighborhood is also home to an abundance of retailers, shopping centers, and restaurants, making life in Sant Vincent Greenbriar convenient. The neighborhood sits just south of Interstate 465 and is approximately 11 miles north of Downtown Indianapolis. Saint Vincent Greenbriar provides a quick commute for locals, and residents appreciate the neighborhood’s affordable apartments for rent, although there are mid-range to luxury options as well. Saint Vincent Greenbriar is the ideal blend of big-city proximity and small-town charm.
Learn more about living in St Vincent Greenbriar| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 15 min | 7.9 mi | |
| Drive: | 17 min | 8.5 mi | |
| Drive: | 19 min | 9.7 mi | |
| Drive: | 23 min | 12.2 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Property Ratings at The Retreat Northwest
Living at Retreat Northwest has been a good experience for the most part. The apartments are decent, and what really makes the place stand out is the maintenance team. Cedric always has a smile in the mornings, and Bryce is super helpful and always around when you need something. There are a few things that could be better; some areas of the property could use a refresh, and the pool could have been open this year. But overall, I’d still give it a 7/10. It’s a nice place with some room to improve, and the maintenance crew really makes it worth it.
I do not recommend moving here. I would have referred 2 separate friends to these apartments, but I have since turned them to other places with all of the issues I have had at these apartments. I can't wait to move out.
Property Manager at The Retreat Northwest, Responded To This Review
Thank you for taking the time to share your experience. We're truly sorry to hear that your time at our community hasn’t met your expectations. Your feedback is important to us, and we’d appreciate the opportunity to better understand the specific issues you've faced so we can address them and improve. If you're open to it, please reach out to our management team directly. We’d like the chance to make things right and learn how we can better serve our residents moving forward. We wish you all the best in your next home. - Your Team at The Retreat Northwest
Some of the apartments up keeping is horrible . People blinds are messed up . People have curtains up on they windows and that look a mess. People patio is a mess also . Bring down the property value
Property Manager at The Retreat Northwest, Responded To This Review
Thank you for taking the time to share your thoughts with us. We truly value all feedback, as it helps us grow and improve. We're currently working through some of the issues you mentioned, and we're excited about the future and the positive changes ahead. Thank you again for choosing The Retreat Northwest — we appreciate you being part of our community. Warm regards, The Retreat Northwest Team
This has been the worst living experience. The management has changed at least 3 times since I moved here in March, each and every one as bad as the last. There are so many maintenance issues with our apartment and they are never handled in a timely fashion. Upon first moving in, our heater was broken for almost a full month before they finally sent out an actual contractor that knew what he was doing to fix it immediately. That was after going back and forth constantly and talking about taking the problem in a legal route. The maintenance staff here is incompetent and rude. Anything they thought to blame on us as a result of their appliances breaking, they did. They appliances here are the cheapest on the market and break out of no where. We’ve had out water heater fully replaced twice, we had to have a new dishwasher that still doesn’t work properly, the HVAC unit has broken twice, and we had to have the refrigerator replaced shortly after moving in. The office staff has always been incredibly unprofessional. Never answers the phone when you call, and when you do finally get someone on the phone, they are extremely condescending to any issues that you have. I would really like to see this community do better. It’s in a great central area and i’d love to be able to stay here purely for the area but having all the maintenance issues we’ve had put such a huge stressor on my life.
I have been living here for 5 years and I am happy, I like the place.
Property Manager at The Retreat Northwest, Responded To This Review
We're so happy to hear that you love living at The Retreat Northwest as much as we love having you here! Thank you for your review.
The Retreat can be a very nice place to live. I love this area there is so much here. And so many place to visit and work.
Property Manager at The Retreat Northwest, Responded To This Review
We're so happy to have you here! Thanks so much for your review. Please reach out if there is anything we can do to help! retreatnwmgr@greystar.com
My experience with this community has been terrible. I would not recommend this community to anyone.
Property Manager at The Retreat Northwest, Responded To This Review
Hello, Anonymous - We want to understand your experience and make it right! If you're willing to give us another chance, contact retreatnw@greystar.com and our community manager will work with you personally.
I have lived at the Retreat Northwest for nearly four years. SO far it's been pleasant and acceptable.
Property Manager at The Retreat Northwest, Responded To This Review
Hello, Anonymous - We're grateful to you for the positive review and happy you had an awesome experience. Let us know if there's anything else we can do! Take care.
The rental staff is great however maintaince is horrible!
Property Manager at The Retreat Northwest, Responded To This Review
Hello, it's upsetting to hear that you did not receive the top-notch service, we fell short of meeting your expectations, and that's not OK. At The Retreat Northwest, we strive to do better, and we humbly ask for the opportunity to make it right! Thanks for providing this info - we'll use it to improve, and we hope to hear from you soon.
It's a safe area to live in, the staff is very helpful.
Property Manager at The Retreat Northwest, Responded To This Review
Hi, thank you for taking the time to leave us feedback about your experience with us.
Professional efficient , helpful communication understanding . I appreciate them.
Property Manager at The Retreat Northwest, Responded To This Review
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
I love the quietness, neighbors are understanding and quiet most of the time. The office staff usually help soon as you pop in the office. The only issues is the maintenance takes forever and usually temporarily fix the problem for a very very short time.
Property Manager at The Retreat Northwest, Responded To This Review
We’d like to apologize for the negative experience you had with us. We’ve taken your feedback and will work hard to implement needed changes here at Retreat Northwest Apts. I’d love to make things right! Please reach out to me at your earliest convenience. retreatnwmgr@greystar.com
The apartments are looking really good. The neighbors I have are really quiet and there’s no disturbance at all. So after work or weekends I can rest with totally calm and no stress. The management team are respectful and very responsive at talking to you when needed information, issues or help. For other way, the maintenance team take much time to start a work order, but they will complete it at some point. 90/100
Property Manager at The Retreat Northwest, Responded To This Review
Hi, thank you for taking the time to leave us feedback about your experience with us. Please don't hesitate to reach out if there's anything additional we can do for you.
It’s ok cool for the price only a month in and no ac but very convenient for where I need to travel
Property Manager at The Retreat Northwest, Responded To This Review
Hi there thank you for taking the time to leave us your honest feedback. Please reach out to us at (317) 844-3203 so we may assist you in moving forward towards a resolution.
Office workers are not professional at all .It always take them one to two week for them to come fix things in the apartment
Property Manager at The Retreat Northwest, Responded To This Review
Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (317) 844-3203.
Los departamentos están en una buena locación, es un lugar tranquilo para las familias, el departamento donde vivo tiene buen espacio, en las recámaras, el parque para los niños es bueno, es un excelente lugar familiar
Property Manager at The Retreat Northwest, Responded To This Review
Thanks for choosing us and leaving such a great review!
It’s nice living here. Till now, there’s no issues with no neighbors and they are so chill and you can enjoy the silence. I love it.
Property Manager at The Retreat Northwest, Responded To This Review
We are happy to hear your are enjoying living at The Retreat. We appreciate your feedback.
I have had 5 different lease agreements here. Every stay has been wonderful and any issues were always quickly resolved.
Property Manager at The Retreat Northwest, Responded To This Review
We are happy to hear your 5 years without has been pleasant. We hope you continue to stay with us.
There is a big ISSUE with the maintenance people, they close multiple requests without even checking the apartment!!!!!
Property Manager at The Retreat Northwest, Responded To This Review
We are sorry to hear that you are having an issue with Maintenance. Please contact the office, so that we can address all issues in the apartment.
The Retreat Northwest is a good place to live. It's quiet and peaceful. The staff are so supportive when approached. We couldn't ask for a better neighborhood.
Property Manager at The Retreat Northwest, Responded To This Review
Thank you so much for the positive review! Our hardworking team appreciates the feedback!
Retreat Northwest has been a good place to live. The area is great and I'm glad I picked this apartment.
Property Manager at The Retreat Northwest, Responded To This Review
Thank you for your review! The team appreciates your feedback. If there is anything we can do to assist you, please contact the office at 317-844-3203.
Don’t bother scheduling a tour through the app. Had a tour scheduled, got several confirmation emails about my tour and then drove 3 hours for my tour and they told me I couldn’t take a tour. They said they had nothing available to show me and there was nothing they could do. Even though I had made an appointment online and got confirmation of my appointment they said I should have called the office to make sure I had an appointment. I made all my appointments for other apartments online and only had a problem with retreat northwest.
Property Manager at The Retreat Northwest, Responded To This Review
Hello, Thank you for your review. You can also visit our website to view our floor plans. www.theretreatnorthwest.com
The agents are so kind, Danielle was so helpful and knowledgeable.
Property Manager at The Retreat Northwest, Responded To This Review
Thank you for the kind review! We appreciate the positive feedback!
The renovated apartments are really nice and the leasing rep Danielle was really great at helping me obtain my apartment.
Property Manager at The Retreat Northwest, Responded To This Review
Thank you for the review! We appreciate the feedback!
Property Manager at The Retreat Northwest, Responded To This Review
Thank you for taking the time to review Retreat Northwest! Danielle is great! I know she appreciates the positive feedback!
I have been living At Retreat Apartments Northwest for almost 5 years and overall it’s a good experience, no place will be perfect.
Property Manager at The Retreat Northwest, Responded To This Review
Thank you for your review! As a long term resident, your feedback is very important to us. Please let us know if there is anything we can do to make your stay more enjoyable.
If you can afford anywhere else in the city or surrounding area, go there. They won’t show you the actual apt til you sign a lease. I saw mine the day after I was supposed to get the key. Terrible sinks and bathtub. 3 total light fixtures in the entire apt. Packages get stolen and vehicles get broken into on the regular. Broken water main right outside my door that I’m pretty sure we paid for as tenants based on my bill from the MONTH it leaked into the drain. Pool has been broken for 4 years. Trash is always everywhere. Oh and rent went up almost 300 after PMR took over. All immediately after a pandemic nonetheless. Really promotes that family atmosphere, that can’t wait to get robbed by your neighbors, no amenity too small to not have, all at Hamilton county prices with that Marion county criminal feel.
Property Manager at The Retreat Northwest, Responded To This Review
Thank you for taking the time to post a review. If you could phone our offices at 502-412-0010 to share details of your experience, we'd appreciate that information so corrections can be made where necessary. We appreciate the feedback.
I love living here. Lived here from may 2019 to may 2021. When I moved back to Indy I wanted to come back here. I have never had issues here. The staff is wonderful. It is convenient to all things I do. Both time so fat I have had great neighbors.
Property Manager at The Retreat Northwest, Responded To This Review
Thank you for the 5 Star review, we appreciate the compliment and are happy you make The Retreat Northwest your home.
Overall, fair area to live in. Stays pretty clean and quiet. Only mild issue with maintenance needs. Also, inconsiderate neighbors. Office staff always friendly and helpful. Good and constant communication via email between tenants and management.
Property Manager at The Retreat Northwest, Responded To This Review
Thank you for taking the time to give your feedback. We will use this information to continue to strive to do better.
I've been living at the Retreat Northwest Apartments since last Fall, and I have to say that the staff is very friendly. I live with roommates and I have to say that the layout of the apartment is perfect for the 3 of us. I've been here for about 6 months now, and I haven't felt unsafe. My neighbors are always friendly. If I have to rate my stay here at The Retreat, I would give it 4 stars, because even though the property is not perfect; it has been great to me.
Property Manager at The Retreat Northwest, Responded To This Review
Thank you for your positive response! We appreciate you!
Rent is ok and the location is passable. Just don't expect them to care about you, only your money.
Have been a resident since 11/2020 and have not had any major issues or problems with living there only have had reports of bad neighbors which I personally feel weren’t handled effectively considering behavior has not changed. Other than that, I have and would continue to recommend The Retreat Northwest.
Retreat Northwest it is a very nivel community the problem is its maintenance
I love the area and the space of the bed rooms. It's a pretty quiet and friendly neighborhood.
Everything is perfect! They are good people and very professional. All the staff are amazing .
Property Manager at The Retreat Northwest, Responded To This Review
Thank you for your positive review! We appreciate you!
The leasing and move in process was fairly simple and we absolutely love the quiet community.
Property Manager at The Retreat Northwest, Responded To This Review
Thank you for your positive review! We appreciate you!
When I visited I was shown an apartment someone was moving into the next day. When the door opened all I smelled was cigarette smoke. Instead of using horizontal outlet covers, they had cut away the baseboards to fit vertical ones and the carpet was filthy. There was a pile of dirt in the kitchen next to a broom. I was dumbfounded when the leasing agent said "yeah, it's pretty nice isn't it." On the property the dumpsters were all overflowing and there were 2 burned out apartments. Don't be fooled by the brand new leasing office. It wasn't about being outdated, it was about being gross.
The office staff is hands down the biggest reason I’m moving back. They’re always there to help, and even with 300+ units they make an effort to get to know you. My work orders were always addressed in a timely manner, they have a really great maintenance team. I used to live in the 2 bed 2.5 bath with a loft, and I always got compliments on how cute my apartment was, and to have a loft was awesome (and it was affordable too!). I sadly moved away to live on site where I worked, but the minute I got a new job and had to move there was no question I was moving back to the Retreat. I spent a day looking at other places in the area, just to see and couldn’t find anything even close to what I knew I was getting at the Retreat for the same price. W/D hookups are rare nowadays. This time the loft is in my room, and for all the amenities the retreat offers & how big my apartment is, I can’t believe the price. If you’re thinking about moving here do it, you won’t regret it
I lived here when the current management came and they try, but I just could not get over the roaches. They had me living in paranoia, I could not cook without roaches crawling from behind the cabinets or the stove. The management had people come spray every 2 weeks which wasnt effective. I had purchased home defense and traps and some roach bait gel to put in cracks. I told them for the price I pay I couldve moved in the hood and saved myself at least $350 a month on rent dealing with the infestation they have.
After having lived here for two years, I cannot recommend living here. Within the first month, we had already dealt with fleas, the apartment staff lying about treating for said fleas, and a much larger issue. Within the first month of living here, around the same time maintenance was in the apartment fixing a light ballast, all our valuables were stolen. I know this because maintenance left a note saying when they had wrapped up, and within 30 minutes of that, my tablet reported being at an entirely different apartment complex. While I can't definitively say maintenance was responsible, I am fairly certain that they at least had a helping hand in the matter. If it snows, don't count on the apartment staff to put down salt beforehand. My girlfriend was on crutches with a fractured pelvis, and she almost went down because the sidewalks were all covered in ice. Someone else had reported banging their wrist because she had fallen on ice. A recent, fairly controversial move is their switch to all online payments. This wouldn't be bad other than they still make us pay a "convenience fee" to pay rent. If you pay by ACH, it is ~$2. But if you pay by card, it can be up to $40. To pay your rent. Seriously, don't move here. Car and apartment break-ins are on the rise, and the apartment complex isn't going to help. This is all a shame, because the apartments themselves aren't that bad.
Property Manager at The Retreat Northwest, Responded To This Review
Hello, Thank you for your comment. Wilkinson Asset Management is the management company for The Retreat Northwest. We apologize in advance for your experience at The Retreat Northwest, and we are here to help. The Wilkinson Asset Management team members are committed to providing our customers with a hassle-free living experience. We would love the opportunity to help resolve your issue today. Please know we can be reached at CustomerCare@wfocliving.com or call and leave a message at 866.914.2403. We will get back to you as soon as we are able. Thank you.
PLEASE... I REPEAT PLEASE DO NOT MOVE HERE!!! Management has a tow truck that drives around like 3am in the morning stealing cars. They will come up with any reason to say why your car was towed so that they can charge you for it. Also, the apartment is not as cheap as they say it is. You will get so many added fees that you are definitely better off somewhere else. Horrible decision. You will see most of management on their phones most of the day. Professionalism is definitely lacking. Plumbing and electrical is always a problem. Had electrical issues at the apartment and had the power go out 3times and I've only been here a few months. Also, they will do "inspections" in your home and give you 1 days notice. They also turn the water off without notice. Please look the other way or you will regret it!
We lived in what is now known as The Retreat Northwest for 5 years. When we moved in it was owned by PickWick, it was ok renting from them. They had a system where if you stayed in the apartments for a certain amount of time you earned certain upgrades. Well upon renewing our lease during the 4th year changed management. The upgrades for the apartments went out the door with the old management. Wilkinson came in and raised the rent and did all kinds of unnecessary upgrades to the outside of the property but would not upgrade the inside if you were already a current tenant. On top of raising rent the ammenties that were advertised such as the gym and pool were not open a majority of the time. When we moved in we did a walk through and noted many things that were damaged like the walls and the kitchen counters. We figured the walls were damaged because of a bad foundation so we didnt pay any attention to it and we thought they wouldnt try to get over on us when we left and stick us with a bill that we had nothing to do with. Well long story short We moved out and The REtreat Northwest sent us a $1400 bill that included the items that were already damaged when we moved in. Also they want us to pay for carpet that is obviously going to be worn after five years and they refused to come and change it even after us asking them to do so. I would not refer my worst enemy to this complex. if the option of less than 1 star was available i would use it.
The Offices of the Retreat northwest are run by children who make it impossible to see an apartment, I was told countless times they had an opening for the floor plan i wanted and never returned my calls when it was ready for application. They peddle around and I don't know how they stay in business. They have great floor plans but terrible service.
I have lived under pickwic mgt for 2years and the mgt wasn't stable the apartments didn't complete work orders in timly fashion. So when northwest retreat took over I decided to stay, been living under northwest mgt and it has gotten worse I have lived in an apartment most of my adult life and I have never lived under these conditions. I. Was without use of my shower for about an month. As an example. I don't advise anyone whom use to living descent to move here big mistake
My lease cannot end fast enough for this complex. When moving in with my significant other, we knew it wasn't the best complex, but it was cheap and the apartments are fairly sizeable. However, there is nothing I like about this complex aside from how large the apartments are. The buyout in changing management took months to complete, and once it happened the new managers changed everything around without so much as a notice. At first we were able to go into the office to pay our rent with our debit card, now we have to bring in a check (which is fine) or pay through their website, which they charge you an extra fee to be able to do. As stated by the other reviewer, they "raised" the cost of rent by tacking on all of these extra fees. We are given little to no notice about the when the renovations to our apartment are being done, and the contractors are awful. The laundry and gym have been closed since the buyout, even though we were told by management they weren't planning on starting to renovate them until spring. Almost nothing in our apartment works. Half of the outlets get little to no power, in fact none of the ones in our kitchen do. Almost all of the faucets leak, which nothing was done about when we asked. The latest issue has been our rising cost of electricity due to trying to heat our apartment. The heater seems to run non-stop, even though we have it set at just over 60 degrees. After weeks we finally got maintenance to look into it. They found the weather stripping was bad, but haven't bothered to do anything to fix that. The final straw(s) came when we checked out another complex owned by the same management company (which was dirty and unprofessional to deal with) and then when we received a notice of the office wanting us to renew our lease for the same amount we had originally signed for on our agreement, which is almost $100 more than they're advertising for new tenants.
Let me just start and say, everyone in our building has been leaving, (or living with significant others until there lease is up). We have been here for two years with small problems, but then this new management comes in and cant seem to find there way around. They are doing renovations, the big issues with this is, they are giving you less than 12 hours notice when something is going to happen like, shutting off power for 6 hours, or shutting of water. Then they do that without any time frame like mid day or morning, just at some point in the day your power will go off for 6 hours. They have shut down the laundry facilities on site, (This one I'm not sure is incompetent contractors, or spineless management.) They have given no date on when it will reopen, and its the only facility on site. I don't know any company that would hire someone to do renovations and not get a expected due date. Then to make things more fun mid lease they stopped paying for water, sewage, trash, and have even added an admin fee because it cost them money to charge you money. So now rent jumped $60. varies every month, and there excuse on the letter "the lease allows us". Top it off with the fact we have made over a dozen of maintenance request calls for everything from water leaking in a window, dish washer hose busted, and shower not working. We have been putting in the request for the same issues for almost 6 months now and still nothing back from them. At this point we have given up assuming they just don't care. I'll end with this as its a developing story, Today I came home to find a note, it was another notice about keeping common areas clean and satellites off the grass. All of which I can understand. However, the very last part I am interested to see how it pays out. They said no cable or internet lines are allowed to be on the building, and they will all be removed Oct 15th. This is very concerning as I have Cable Internet and live on the 2nd story. I'm left wondering are they really expecting comcast and at&t to do installs without touching the building or the grass? However, more likely I believe there management staff doesn't know how to properly explain what they are trying to get across. Either way, are lease is ending soon, at this point they couldn't pay us to stay. Hopefully they can learn how to properly run a business and treat their residents like people and not like trash. Maybe hire someone with PR or communications experience? If looking for something in the area, go across the street, layouts are the same, thanks to the mid lease jack in price, prices are about (if I remember right). We ended up just finding a house to rent, they mad me never want to trust apartments again.
Property Manager at The Retreat Northwest, Responded To This Review
Just an update on this review, Friday November 1st they went around cutting everyone's cable lines. They have no plan to even talk to the utility companies until Monday about it. Its like they don't even think ahead to the next day.
The Retreat Northwest Photos
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Two-Bedroom Townhomes Available
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WiFi Room
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The Suite
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The Retreat Northwest has one to three bedrooms with rent ranges from $1,083/mo. to $1,950/mo.
You can take a virtual tour of The Retreat Northwest on Apartments.com.
The Retreat Northwest is in St Vincent Greenbriar in the city of Indianapolis. Here you’ll find three shopping centers within 1.3 miles of the property. Five parks are within 4.9 miles, including Daubenspeck Community Nature Park, Town Run Trail Park, and Monon Trail.
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1130 Racquet Club North Dr
Indianapolis, IN 46260