Rated 1 out of 5?by momma t tenant
I have lived under pickwic mgt for 2years and the mgt wasn't stable the apartments didn't complete work orders in timly fashion. So when northwest retreat took over I decided to stay, been living under northwest mgt and it has gotten worse I have lived in an apartment most of my adult life and I have never lived under these conditions. I. Was without use of my shower for about an month. As an example. I don't advise anyone whom use to living descent to move here big mistake
August 6, 2014
Rated 1 out of 5?by UnhappyCamper Awful Place to Live
My lease cannot end fast enough for this complex.
When moving in with my significant other, we knew it wasn't the best complex, but it was cheap and the apartments are fairly sizeable. However, there is nothing I like about this complex aside from how large the apartments are.
The buyout in changing management took months to complete, and once it happened the new managers changed everything around without so much as a notice. At first we were able to go into the office to pay our rent with our debit card, now we have to bring in a check (which is fine) or pay through their website, which they charge you an extra fee to be able to do.
As stated by the other reviewer, they "raised" the cost of rent by tacking on all of these extra fees.
We are given little to no notice about the when the renovations to our apartment are being done, and the contractors are awful. The laundry and gym have been closed since the buyout, even though we were told by management they weren't planning on starting to renovate them until spring.
Almost nothing in our apartment works. Half of the outlets get little to no power, in fact none of the ones in our kitchen do. Almost all of the faucets leak, which nothing was done about when we asked. The latest issue has been our rising cost of electricity due to trying to heat our apartment. The heater seems to run non-stop, even though we have it set at just over 60 degrees. After weeks we finally got maintenance to look into it. They found the weather stripping was bad, but haven't bothered to do anything to fix that.
The final straw(s) came when we checked out another complex owned by the same management company (which was dirty and unprofessional to deal with) and then when we received a notice of the office wanting us to renew our lease for the same amount we had originally signed for on our agreement, which is almost $100 more than they're advertising for new tenants.
January 28, 2014
Rated 1 out of 5?by Pax12 New "Owners" have no idea how to run a complex
Let me just start and say, everyone in our building has been leaving, (or living with significant others until there lease is up). We have been here for two years with small problems, but then this new management comes in and cant seem to find there way around. They are doing renovations, the big issues with this is, they are giving you less than 12 hours notice when something is going to happen like, shutting off power for 6 hours, or shutting of water. Then they do that without any time frame like mid day or morning, just at some point in the day your power will go off for 6 hours.
They have shut down the laundry facilities on site, (This one I'm not sure is incompetent contractors, or spineless management.) They have given no date on when it will reopen, and its the only facility on site. I don't know any company that would hire someone to do renovations and not get a expected due date.
Then to make things more fun mid lease they stopped paying for water, sewage, trash, and have even added an admin fee because it cost them money to charge you money. So now rent jumped $60. varies every month, and there excuse on the letter "the lease allows us".
Top it off with the fact we have made over a dozen of maintenance request calls for everything from water leaking in a window, dish washer hose busted, and shower not working. We have been putting in the request for the same issues for almost 6 months now and still nothing back from them. At this point we have given up assuming they just don't care.
I'll end with this as its a developing story, Today I came home to find a note, it was another notice about keeping common areas clean and satellites off the grass. All of which I can understand. However, the very last part I am interested to see how it pays out. They said no cable or internet lines are allowed to be on the building, and they will all be removed Oct 15th. This is very concerning as I have Cable Internet and live on the 2nd story. I'm left wondering are they really expecting comcast and at&t to do installs without touching the building or the grass? However, more likely I believe there management staff doesn't know how to properly explain what they are trying to get across.
Either way, are lease is ending soon, at this point they couldn't pay us to stay. Hopefully they can learn how to properly run a business and treat their residents like people and not like trash. Maybe hire someone with PR or communications experience?
If looking for something in the area, go across the street, layouts are the same, thanks to the mid lease jack in price, prices are about (if I remember right). We ended up just finding a house to rent, they mad me never want to trust apartments again.
October 10, 2013