Rated 3.6 out of 5?by 5
Rated 5 out of 5?by urloved00 Moving cross country to Napa - Amazing office staff!
Moving cross country can be a very stressful and terrifying experience. Without knowing the area, it is very difficult to decide where to put down roots. I visited many complexes before deciding on Kentwood. The location is great and they are extremely pet friendly, which was my primary concern. The main reason I decided on Kentwood was because the office staff were so so helpful and informative. They really did bend over backwards for me, so that I could secure my new apartment. I am so grateful and thankful for all that they did for me. Kentwood is a great safe spot for me and my dogs to call home!
December 4, 2014
Rated 1 out of 5?by Screech9 Free fleas
I recently moved out of kentwood and it was one of the worst living experiences of my life. After signing the lease we took about a week to move in slowely. During this time we discovered we were beginning to get lots of little bug bites. Upon further investigation we found that the carpet in the new apartment was infested with fleas. Kentwoods solution was to send someone in to vacuume the carpet. This did nothing to fix the problem. At one point we were in the office asking if we could be moved to a different building and the office worker informed us that fleas arn't that big of a deal, her apartment had them too and you get use to it. We finally were able to get rid of the problem after about a month of spending our own money on cleaners and poisions.
When it was finally time to thankfully move out kentwood sent us an extra utility bill for around $125 that we had already paid. We went yo the office to talk the Donna the complex manager. She said she had no record of our payment but said we could bring in a cancelled check if we really did pay it. So we brought in a copy of the cancelled check from the bank showing we made the payment and they still wouldn't accept the fact we paid the bill. Donna told us that it wasn't applied to our account and someone may have accidentally applied it to a different account but either way she couldn't release the security deposit without another payment.
Pros: cheap rent
Cons: paper thin walls
Little to no parking
Horrible complex manager
Overflowing garbage that stinks
November 10, 2014
Rated 2 out of 5?by MtnGrandma Dissappointing
This complex is very old and the updating has been done in a sloppy, shipshod manner. The noise level of kids screaming and running around unsupervised until late in evening is a real downer. I was told that my requested maintenance items - custom paint as advertised, no stoppers in the sink & bathtub, electrical plugs that did not work - would be taken care of before I moved in. They were not. All in all, I am disappointed in this place and will not stay very long.
July 15, 2014
Rated 5 out of 5?by Wyatt Toot your own horn!!!
Frankly I'm amazed at how organized this apartment complex is. Everything runs like a fine oiled machine. The managers explained everything very thoroughly and treated both myself and my son like he was their own kid. Very helpful with everything, showed us 2 units, and gave reasons for the rules at the complex. They have a security patrol that patrols around 6 x per day to make sure no drinking nor loitering is happening in the parking areas nor illegal activities are happening. It is very well maintained and they take pride in their complex. It shows and I was very happy with this complex. I would recommend it to others and would consider living their myself if I didn't already own my own place. My son loves it and even said a neighbor brought over dinner to him his second night there! Hospitality galore! A 5 stair place!
December 11, 2013
Rated 5 out of 5?by Lanny71 Great Place to live at!
The Kentwood apartments are located in a nice location near to schools,shops,and just a very short drive up to the world renowned Napa valley. The property is very well maintained and kept clean and neat. Any problems are taken care of in a very timely manner. The management are always there to help you with any issues. Also,the people that live in the community are always nice respectful of their neighbors.
March 19, 2013