Rated 2 out of 5?by angrysteph Stay Away
Just moved in. Apparently they will tell you anything to get you to move in, and when confronted about it they do nothing. I am extremely disappointed and upset. Stay away!!!
September 25, 2014
Rated 1 out of 5?by bnm902 Dont rent
Me and my girlfriend have been living here for almost 8 months, and were really disappointed. They appear to be high-end and luxurious, but after we moved in we found the amenities are no good at all. There's only one sink in the kitchen. No vent in guest bathroom. Toilet breaks constantly. Broken ceiling fan. Smoke alarm went out of battery and beeps every 30 mins. Bent bar in the closet.... I can keep going.
Their maintenance responds pretty fast, but is kind of sloppy. They never take off their shoes when they enter. They will put tools on your bed and put away your personal belongings with very little care. But overall is not too awful.
Tasha is great, she thinks in residence's shoes. Very nice young lady, Alyssa and another brunette is too much of a pain to deal with! Always very impatient and have a terrible attitude. Don't go to them if you have a chance, their attitude will possibly make you very uncomfortable. Go get Tasha, she's very nice and helpful. There used to be an old gentleman working there, he's such a delight.
But either way, we do not recommend this complex. Definitely moving out in about 4 months.
August 11, 2014
Rated 3 out of 5?by tabbie15 Great location, not a luxury complex
As stated in previous reviews it is in a great location but there are at least a dozen other complexes in this area, so choices are unlimited. Be sure to explore them ALL.
They advertise themselves as a luxury apartment but they are not. It is just an apartment complex like any other. Large multi-unit complex, with standard issue carpet (that wears out easily and stains even faster) verrtical vinyl blinds (that stick and break) and no luxury fixtures.
Noise level is the same as any average apartment.
There doesn't seem to be any "proactive" behavior of either the office staff, maintenance personnel or the landscaping company. I had to open a ticket to get a dead bird removed that laid outside our door for three weeks. Certainly the landscapers must of have seen it and the office/maintenance people would have seen it if they ever walked the grounds.
Washer and dryers must be rejects from GE, that never sold to the public, so why not unload them on tenants who do not have a choice . The washer has a "soak" feature on every cycle that increases the time it takes to get a load of laundry done and the amount of water (which you pay for) used for each load.
My electric bill (APS) was $181 as of this date, December 2013, the most I have ever paid for electricity for house or an apartment. We have not used the heat in our apartment once this winter.
As with the other review, unless your upstairs neighbor floats like a butterfly you will hear every step, thump and bump as they move about the apartment. You would expect more sound-proofing in a "luxury" apartment.
You will hear them wash dishes, flush toilets and take a shower.
Bottom line it is not a luxury apartment complex. It is just a complex like any other.
December 23, 2013
Rated 2 out of 5?by txl0726 Location, Location, Location
We have been living here for two years. This apartment complex is in one of the best locations in the city. It is within walking distance of three grocery stores, a Walgreens, half a dozen hair salons, a fitness center and over a dozen places to eat. It also has easy access to public transit.
That would be the extent of the excellent features of this apartment. After that it is just an average apartment complex not the luxury complex as they advertise.
The grounds and amenities are good. The apartments have no luxury finishes (i.e. hardwood or engineered wood floors, higher end window coverings). Just standard apartment issue carpet, vertical vinyl blinds (that stick and break as expected) and fake wood -peel and stick tile.
The kitchen cabinets are constructed with fixed shelves, cannot be adjusted to accommodate different sizes and types of housewares or food. We had to purchase extra storage for food, pots and pans.
No medicine cabinets in the bathrooms (we rent a 3bed/2bath apt). One towel rack in each bathroom.
Noise level from other apartments is just what you would expect in an "average" apartment not a luxury apartment, maybe worse. When the upstairs neighbors take showers, flush a toilet or just run water it sounds like the water is running down the inside of the walls like a waterfall.
If you are interested a 3 Bedroom please note at this complex they are ALL on the first floor, which the staff will tell you is a good thing. This means that the upstairs apartment is set back and the living room, dining room and kitchen ceiling of the 3 Bedrooms has nothing above it.
Beware, that means that the living room floor of the upstairs apartment is the ceiling of the master bedroom. That can mean that when you are trying to sleep, they have their television going, which you can hear if loud enough; they will be walking around, you will hear every step.
Lastly the office staff just under went a major change, except for Alyssa, the assistant manager, most of them do not appear to be to concerned with existing tenants, just new ones. But that has been my experience at every other apartment complex I have lived at.
December 21, 2013