Willoughby Estates

The apartment itself was a great size, the appliances were all new and up to date. The overall property is always pristine. The grounds, pool and weight room are always kept in great condition. Rob and the rest of the facility guys were the best in the biz. They were always so quick to respond, extremely friendly, personable and they always fixed our problems in the few times we called. Kurt runs the complex & he is fantastic to work with. He helped us get settled while we were moving from across the country, he always kept the residents in the know for any scheduled routine maintenance, he was always available for whatever any of the residents could need. I would highly recommend this property.

Cockroaches, no insulation, you hear EVERY noise from every neighbor due to poor construction. Electric bill is average of $250/mo due to poor insulation and gaps under the doors to shared areas. Windows are cheap vinyl and THIN. Cabinetry is splitting at the seams. Did I mention they want another 10% in rent upon lease renewal?

We have lived in Willoughby Estates over 2 yrs now. Time to move on to retirement. We moved here specifically for the layout and amazing balcony's. The units are beautiful. The office and maintenance staff are so wonderful to work with!!! So many great amenities for you to take advantage of here. We did not expect to enjoy apartment living Luxurious living at reasonable cost.

Walls are extremely thin. I can hear alarms, vacuum, loud TV, etc., (let alone occasional stomping) from my left, right, and above unit. All three. It's like the building is built with hollow woods or something. It's hard to tell when touring, but it becomes pretty obvious once you spend a few days. Ask any resident you run into.

I have lived here since November 2017 and I absolutely love this apartment complex. I knew right away that I would love the community based on everything that Sara showed my parents and I. At that time the apartment complex was still getting built but she informed me and what they will have to offer once it's complete. She has kept her promises and I'm pleased about that. I have a first floor apartment and am glad I chose to live on this floor. I don't ever get too hot, so it was nice that I didn't have to run the AC in summer at all. The only problem I've had was in the winter. My heating bill was almost $200 for about a few months even after my thermostat was programmed to have a low setting while I was at work all day. I love the pool and how well it's maintained. Most of the people that go to the pool are older and are just there to relax. There are families that will go there with their kids but that's expected since it is a community pool. Maintenance is always quick to handle everything. Every time I have problem I just go to clubhouse and ask Kurt to do the maintenance request for me since I know he’ll make sure it gets done right away. You can also do the maintenance request online, but I just choose to go to the clubhouse. Pricing is reasonable for it being a brand new apartment complex while other brand new apartments cost a lot more than this. You are getting what you pay for. All you have to pay is the electric bill. I don’t have any complaints other than my heating bill. This community is great, and the staff is great. I would recommend living here.

I moved in a few months ago and have nothing but wonderful things to say about Willoughby Estates and am so glad I moved in. The staff is knowledgable, attentive, and seems to truly care about both their residents and the property. I have a dog and love using the dog parks and running trail, and the fact that they have a dog wash is a nice option as well. Maintenance requests are usually handled same or next day, which is great, and both Charlie and Rob are very pleasant to work with taking care of all issues. The amount of noise heard in these apartments is no different than that of every other apartment I have ever lived in, so having been an apartment dweller for many years, I have no complaints. If noise really bothers you, as in you don't want to hear any, then the top floor would be your way to go which the leasing staff will tell you upon visiting, Kurt did with me. I read the review about the mold so I went to the office to talk about it and was informed that a humidity issue due to a construction mishap occured in one building and only on one floor, and that remediation had already taken care of the issue and all residents were notified...this property does NOT have a mold problem. The 24hr gym and pool are great as well, and my favorite favorite perk is the coffee machine in the clubhouse!!