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California Riverside County Murrieta Waterstone at Murrieta

Waterstone at Murrieta

24850 Hancock Ave, Murrieta, CA 92562 Property Website

4.3 (20 reviews)

Property Rating

4.3
Great
Out of 5

4.3 Blended Score

See all 20 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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951-461-5424
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  • Monthly Rent

    $1,948 - $3,431

  • Bedrooms

    1 - 2 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    610 - 850 sq ft

Waterstone at Murrieta
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Move-in Special

Variety of floorplans and layouts for your next home! Come tour today

Pricing & Floor Plans

filter results by bedrooms
Cost Calculator: Estimate your monthly and one-time fees.
1x1 $1,948 – $3,400
1 Bed 1 Bath 610 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit S203
    price $1,948
    square feet 610
    availibility Now
  • Unit E107
    price $1,988
    square feet 610
    availibility Now
  • Unit I102
    price $2,038
    square feet 610
    availibility Now
  • Unit T103
    price $2,063
    square feet 610
    availibility Now
  • Unit D104
    price $2,063
    square feet 610
    availibility Now
  • Unit Q107
    price $1,988
    square feet 610
    availibility Nov 12
  • Unit O103
    price $1,988
    square feet 610
    availibility Nov 18
  • Unit C208
    price $1,998
    square feet 610
    availibility Jul 17, 2026

2x2 $2,052 – $3,431
2 Beds 2 Baths 850 Sq Ft
18 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit U205
    price $2,077
    square feet 850
    availibility Now
  • Unit O202
    price $2,077
    square feet 850
    availibility Now
  • Unit K205
    price $2,102
    square feet 850
    availibility Now
  • Unit U101
    price $2,127
    square feet 850
    availibility Now
  • Unit C201
    price $2,142
    square feet 850
    availibility Now
  • Unit K206
    price $2,167
    square feet 850
    availibility Now
  • Unit B105
    price $2,177
    square feet 850
    availibility Now
  • Unit G103
    price $2,192
    square feet 850
    availibility Now
  • Unit U105
    price $2,217
    square feet 850
    availibility Now
  • Unit L201
    price $2,252
    square feet 850
    availibility Now
  • Unit S110
    price $2,297
    square feet 850
    availibility Now
  • Unit M201
    price $2,127
    square feet 850
    availibility Oct 9
  • Unit R206
    price $2,077
    square feet 850
    availibility Oct 10
  • Unit G203
    price $2,077
    square feet 850
    availibility Oct 24
  • Unit C210
    price $2,102
    square feet 850
    availibility Nov 4
  • Unit F201
    price $2,052
    square feet 850
    availibility Nov 7
  • Unit F206
    price $2,102
    square feet 850
    availibility Nov 7
  • Unit T110
    price $2,127
    square feet 850
    availibility Nov 7

2x1 $2,168 – $3,421
2 Beds 1 Bath 810 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit F103
    price $2,168
    square feet 810
    availibility Now
  • Unit V108
    price $2,218
    square feet 810
    availibility Now
  • Unit J108
    price $2,218
    square feet 810
    availibility Now
  • Unit K204
    price $2,268
    square feet 810
    availibility Now
  • Unit F203
    price $2,268
    square feet 810
    availibility Now
  • Unit N108
    price $2,293
    square feet 810
    availibility Now
  • Unit L103
    price $2,168
    square feet 810
    availibility Oct 7
  • Unit O108
    price $2,178
    square feet 810
    availibility Oct 7

1x1 $1,948 – $3,400
1 Bed 1 Bath 610 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit S203
    price $1,948
    square feet 610
    availibility Now
  • Unit E107
    price $1,988
    square feet 610
    availibility Now
  • Unit I102
    price $2,038
    square feet 610
    availibility Now
  • Unit T103
    price $2,063
    square feet 610
    availibility Now
  • Unit D104
    price $2,063
    square feet 610
    availibility Now
  • Unit Q107
    price $1,988
    square feet 610
    availibility Nov 12
  • Unit O103
    price $1,988
    square feet 610
    availibility Nov 18
  • Unit C208
    price $1,998
    square feet 610
    availibility Jul 17, 2026

2x2 $2,052 – $3,431
2 Beds 2 Baths 850 Sq Ft
18 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit U205
    price $2,077
    square feet 850
    availibility Now
  • Unit O202
    price $2,077
    square feet 850
    availibility Now
  • Unit K205
    price $2,102
    square feet 850
    availibility Now
  • Unit U101
    price $2,127
    square feet 850
    availibility Now
  • Unit C201
    price $2,142
    square feet 850
    availibility Now
  • Unit K206
    price $2,167
    square feet 850
    availibility Now
  • Unit B105
    price $2,177
    square feet 850
    availibility Now
  • Unit G103
    price $2,192
    square feet 850
    availibility Now
  • Unit U105
    price $2,217
    square feet 850
    availibility Now
  • Unit L201
    price $2,252
    square feet 850
    availibility Now
  • Unit S110
    price $2,297
    square feet 850
    availibility Now
  • Unit M201
    price $2,127
    square feet 850
    availibility Oct 9
  • Unit R206
    price $2,077
    square feet 850
    availibility Oct 10
  • Unit G203
    price $2,077
    square feet 850
    availibility Oct 24
  • Unit C210
    price $2,102
    square feet 850
    availibility Nov 4
  • Unit F201
    price $2,052
    square feet 850
    availibility Nov 7
  • Unit F206
    price $2,102
    square feet 850
    availibility Nov 7
  • Unit T110
    price $2,127
    square feet 850
    availibility Nov 7

2x1 $2,168 – $3,421
2 Beds 1 Bath 810 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit F103
    price $2,168
    square feet 810
    availibility Now
  • Unit V108
    price $2,218
    square feet 810
    availibility Now
  • Unit J108
    price $2,218
    square feet 810
    availibility Now
  • Unit K204
    price $2,268
    square feet 810
    availibility Now
  • Unit F203
    price $2,268
    square feet 810
    availibility Now
  • Unit N108
    price $2,293
    square feet 810
    availibility Now
  • Unit L103
    price $2,168
    square feet 810
    availibility Oct 7
  • Unit O108
    price $2,178
    square feet 810
    availibility Oct 7

* Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.

  • Utilities & Essentials
    • Pest Control
      Pest Control
      $1 / mo
    • Valet Trash
      Valet Trash
      $25 / mo
    • Service Fee
      Service Fee
      $4.76 / mo
    • CIS Charge
      $9 / mo
    • Electric
      Electric
      Varies
    • Sewer
      Sewer
      Varies
    • Water
      Water
      Varies
    • Trash
      Trash
      Varies
  • One-Time Basics
    • Due at Application
      • Holding Deposit
        $250
      • Application Fee Per Applicant
        $55
      • Credit Check Fee
        $62.02
    • Due at Move-In
      • Deposit
        0.00
  • Dogs
      Restrictions:
      None
      Read MoreRead Less
      Comments
      Breed restrictions apply, please contact for details. | Restrictions: None
      Read MoreRead Less
    • Cats
        Restrictions:
        None
        Read MoreRead Less
        Comments
        Breed restrictions apply, please contact for details. | Restrictions: None
        Read MoreRead Less
      • Other
      • Pet Deposit
        $400
      • Pet Rent
        $50 / mo
      • Late Fee
        Late Fee
        $100 / occurrence
      • NSF Tenant Fee
        NSF Tenant Fee
        $45 / occurrence

      Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.

      Details

      Lease Options

      • 6 - 14 Month Leases

      Property Information

      • Built in 1990
      • 420 units/2 stories

      Matterport 3D Tours

      1BR, 1BA - 610SF
      1/6

      About Waterstone at Murrieta

      Find your perfect fit in any one of our newly renovated one and two-bedroom apartment homes that include beautiful cabinetry with modern counter tops and stainless steel or black kitchen appliances. Every apartment also includes a full-size washer and dryer along with a private patio/balcony so you can enjoy the view of the beautiful California scenery. Also, featuring incredibly spacious layouts up to 850 square feet, you and your furry four-legged companions will enjoy making our stylish interior living spaces all your own. For your living pleasure, our beautifully landscaped community features two sparkling pools and spas, tot lot, clubhouse, outdoor fire pit, media room and fitness center where you can relax, break a sweat, unwind and feel at home.

      Waterstone at Murrieta is an apartment community located in Riverside County and the 92562 ZIP Code. This area is served by the Murrieta Valley Unified attendance zone.

      Unique Features

      • Efficient Appliances
      • Full size washer & dyer in all units
      • BBQ Grills
      • Plush carpeting in bedroom areas*
      • Rental Furniture Available from CORT
      • Tot Lot
      • Vinyl Planking*
      • BILT Rewards
      • Two Sparkling Swimming Pools & Spas
      • Covered parking available
      • Fire Pit
      • Electronic Thermostat
      • Private Clubroom Available for Rental

      Contact

      View Property Website
      Language: English
      Open 9am - 6pm Today
      • Monday - Sunday, 9am - 6pm
      Property Management Company Logo

      Community Amenities

      Pool

      Fitness Center

      Laundry Facilities

      Playground

      • Package Service
      • Laundry Facilities
      • Maintenance on site
      • Property Manager on Site
      • Business Center
      • Clubhouse
      • Lounge
      • Walk-Up
      • Fitness Center
      • Spa
      • Pool
      • Playground
      • Sundeck
      • Grill
      • Dog Park

      Apartment Features

      Washer/Dryer

      Air Conditioning

      Dishwasher

      High Speed Internet Access

      • High Speed Internet Access
      • Washer/Dryer
      • Air Conditioning
      • Heating
      • Ceiling Fans
      • Cable Ready
      • Tub/Shower
      • Dishwasher
      • Disposal
      • Kitchen
      • Range
      • Refrigerator
      • Carpet
      • Vinyl Flooring
      • Dining Room
      • Walk-In Closets
      • Window Coverings
      • Balcony
      • Patio
      Location Get Directions
      Schools Restaurants Groceries Coffee Banks Shops Fitness
      Amenities
      • Package Service
      • Laundry Facilities
      • Maintenance on site
      • Property Manager on Site
      • Business Center
      • Clubhouse
      • Lounge
      • Walk-Up
      • Sundeck
      • Grill
      • Dog Park
      • Fitness Center
      • Spa
      • Pool
      • Playground
      • Efficient Appliances
      • Full size washer & dyer in all units
      • BBQ Grills
      • Plush carpeting in bedroom areas*
      • Rental Furniture Available from CORT
      • Tot Lot
      • Vinyl Planking*
      • BILT Rewards
      • Two Sparkling Swimming Pools & Spas
      • Covered parking available
      • Fire Pit
      • Electronic Thermostat
      • Private Clubroom Available for Rental
      • High Speed Internet Access
      • Washer/Dryer
      • Air Conditioning
      • Heating
      • Ceiling Fans
      • Cable Ready
      • Tub/Shower
      • Dishwasher
      • Disposal
      • Kitchen
      • Range
      • Refrigerator
      • Carpet
      • Vinyl Flooring
      • Dining Room
      • Walk-In Closets
      • Window Coverings
      • Balcony
      • Patio
      Office Hours
      Monday 9am - 6pm
      Tuesday 9am - 6pm
      Wednesday 9am - 6pm
      Thursday 9am - 6pm
      Friday 9am - 6pm
      Saturday 9am - 6pm
      Sunday 9am - 6pm
      951-461-5424
      City - Murrieta

      Located about midway between Los Angeles and San Diego, just north of Temecula, Murrieta is a scenic suburb popular with a broad range of commuters. Murrieta offers residents all that you would expect from a vibrant suburb—convenient shopping centers, quick access to freeways, peaceful neighborhoods, and plenty of green space.

      Despite rapid growth, Murrieta maintains a strong sense of community with year-round events like the Fall Festival, Veteran’s Day Parade, and the Magic of Christmas Festival of Trees. Murrieta residents also come together for a host of city-sponsored classes and programs in addition to outdoor activities at the city’s 50 parks and many nearby national forests. Getting around from Murrieta is easy with quick access to the 15 and 215 freeways.

      Learn more about living in Murrieta 
      Education
      Colleges & Universities Distance
      Colleges & Universities Distance
      Mt San Jacinto Coll., Menifee
      Drive: 13 min 8.3 mi
      Moreno Valley College
      Drive: 34 min 24.1 mi
      Mt San Jacinto Coll.
      Drive: 40 min 29.1 mi
      MiraCosta College, Oceanside
      Drive: 45 min 34.3 mi
      Waterstone at Murrieta is within 13 minutes or 8.3 miles from Mt San Jacinto Coll., Menifee. It is also near Moreno Valley College and Mt San Jacinto Coll..
      Schools
      • Public Schools
      • Private Schools
      Avaxat Elementary
      Public Elementary School
      Grades K-5
      724 Students
      Attendance Zone
      Shivela Middle
      Public Middle School
      Grades 6-8
      1,230 Students
      Attendance Zone
      Murrieta Mesa High
      Public High School
      Grades 9-12
      2,178 Students
      Attendance Zone
      Sierra Springs Christian
      Private Elementary, Middle & High School
      Grades 1-12
      Nearby
      Calvary Murrieta Christian Schools
      Private Elementary & Middle School
      Grades PK-8
      329 Students
      Nearby
      Las Brisas Christian Academy
      Private Elementary School
      Grades PK-4 & 6
      Nearby
      School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

      View GreatSchools Rating Methodology


      Data provided by GreatSchools.org © 2025. All rights reserved.
      Transportation
      Commuter Rail Distance
      Commuter Rail Distance
      South Perris
      Drive: 19 min 14.9 mi
      Perris Downtown
      Drive: 22 min 17.4 mi
      Moreno Valley/March Field
      Drive: 33 min 26.5 mi
      San Clemente Metrolink Station
      Drive: 72 min 48.4 mi
      San Clemente Pier
      Drive: 73 min 57.4 mi
      Somewhat Walkable
      67
      Walk Score®
      Out of 100
      You might be able to get out and walk when living in this area. Some errands can be accomplished on foot, but for others you’ll need a car.
      Minimal Transit
      24
      Transit Score®
      Out of 100
      Somewhat Bikeable
      24
      Bike Score®
      Out of 100
      You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
      -
      -
      Soundscore™
      Out of 100

      Traffic:

      -

      Airport:

      -

      Businesses:

      -

      Score provided by

      Scores provided by  and

      Score provided by

      Points of Interest

      Time and distance from Waterstone at Murrieta.

      Shopping Centers Distance
      Shopping Centers Distance
      Plaza Las Brisas
      Walk: 6 min 0.3 mi
      Sierra Vista Plaza
      Walk: 6 min 0.4 mi
      Los Alamos Murrieta Plaza
      Walk: 15 min 0.8 mi
      Waterstone at Murrieta has 3 shopping centers within 0.8 mile, which is about a 15-minute walk. The miles and minutes will be for the farthest away property.
      Parks and Recreation Distance
      Parks and Recreation Distance
      Temecula Chilren's Museum
      Drive: 9 min 6.6 mi
      Waterstone at Murrieta has a nearby park, Temecula Chilren's Museum , located 6.6 miles or 9 minutes away.
      Hospitals Distance
      Hospitals Distance
      Southwest Healthcare System
      Drive: 2 min 1.2 mi
      Loma Linda University Medical Center - Murrieta
      Drive: 8 min 4.5 mi
      Temecula Valley Hospital
      Drive: 14 min 10.3 mi
      Waterstone at Murrieta has 3 hospitals within 10.3 miles, the nearest is Southwest Healthcare System which is 1.2 miles away and a 2 minute drive.
      Military Bases Distance
      Military Bases Distance
      March Air Reserve Base
      Drive: 48 min 28.6 mi
      Marine Corps Base Camp Pendleton
      Drive: 63 min 35.6 mi
      Waterstone at Murrieta is 28.6 miles from March Air Reserve Base, and is convenient to other military bases, including Marine Corps Base Camp Pendleton.
       
       

      Property Ratings at Waterstone at Murrieta

      How Is This Rating Determined? How Is This Rating Determined? Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

      Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.
      4.3
      Great
      Out of 5

      4.3 Blended Score

      20 Renter Reviews

      Share details of your own experience with this property

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      • Most Recent
      • Most Helpful
      • Rating Low-High
      • Rating High-Low
      1. ...
      2. ...
      5/29/25
      Do not move here!!!

      Just recently moved out, this place is poorly managed. I inspected the apartment and wrote all the things needing fixing on the list they gave and nothing ever got fixed. I lived there one long year and things would always break down and I had leaks from the roof and it took weeks for maintenance to show up and fix anything. There was a lack of communication with the office staff and maintenance. The last two months I was there, I was without electricity in half my apartment. I notified the leasing office several times and still I moved out and still no electricity in half the apartment. Now I’m getting billed for paint, when in the first place, the apartment was in treatment completely painted, and that was something that I put on that list they gave me, but somehow that list magically disappeared and they can’t find it. Not worth the stress ppl.

      10/12/21
      Really Bad Experience Overall

      This is actually the worst apartment complex I have ever rented at. There is a lot to unpack here, I'll try to keep it short and sweet. Basically, the staff does not care about you nor your maintenance issues. They are really helpful getting you into the apartment, but once you are you are basically on your own. We have had multiple service issues, all of them have taken over a week for them to fix and the current one has been about three weeks. And im not talking like a leaky faucet or a broken door handle. Major issues like the fridge not working (over a week, all food spoiled), dishwasher broken (currently on week three I believe and still waiting, zero communication.) My partner and I have called at least 10 times (minimum) and they never answer my calls. It really does seem like they are ignoring them. Any time we do call they say that repairs are on lunch and they'll get back to me after... and they never do. I know that the market is tough right now so Waterstone may be your only option, but seriously consider going almost anywhere else. The price you pay here is not cheap and while from the outside everything looks great it is far from it. It is actually unacceptable in almost everyway.

      1/16/20
      Maintenance Crew is a joke

      We recently moved out and I will say that when we moved in we checked every little nook and cranny for damage or things that didn’t work and marked it on our move in check list. I had maintenance come in and fix and note anything that needed fixing and otherwise couldn’t be fixed. Unbelievably our oven didn’t work and never got fixed in the year we stayed here. We called/went to the office/made requests for months, had numerous maintenance workers come out that each said it needed to be replaced, for management involved, and by the time they resolved our issue we were a week from moving out. What a joke!

      6/14/18
      NO POWER NO WATER!!!!!

      DO NOT MOVE INTO THIS PLACE!!!! TRUST ME YOU WILL REGRET EVERY MINUTE OF YOUR DECISION. ALL THE GOOD REVIEWS ARE MADE BY ITS STAFF TO COUNTER THE BAD REVIEWS. THIS PLACE IS A JOKE, ITS MANAGEMENT IS A JOKE AND ARE CONSTANTLY LYING AND VERY DISRESPECTFUL TO ITS TENANTS. SAVE YOUR MONEY AND TIME AND FIND SOMEWHERE BETTER TO LIVE.

      2/28/18
      Just, do not move here

      I have lived at Waterstone At Murrieta for two years. I have moved between two units since. I currently moved out January 1st - this property is stating I have done $575 in carpet damage in the 11 months I lived there. According to the few photos Angel showed me on her own camera that Ceaser the maintenance took, there was one stain. The have made it very clear that they are being "generous" for not charging me for painting and miscellaneous repairs as if saying I am lucky that I only have to pay $430. The next day, I emailed them requesting photos of my previous unit, and they have declined my request. Ashley, the manager, then stated in her response that in order to get the photos, I will need an attorney and they will have to contact them. Why do I need an attorney in order to have photos of damage I supposedly made? How does one stain and supposed "pet hair" equal $575 in carpet damage? My $400 deposit was used at some point and they can't really explain to me as to where that went. I then asked Ashley for a breakdown and invoice from the carpet replacement and again was declined. How can they insist I pay for something when I have no proof that it was resolved or if this is a legal process. The entire office at Waterstone is very rude and they do not sympathize for their tenants. In the time I have lived there, I have been talked down to and ignored. I have had packages "go missing" due to the fact that they throw all packages in a room for whoever to grab WHATEVER package they want. Many work orders I placed for repairs in my two units, were taken but never entered in the system so the work would not get done until I called multiple times. This is not how an apartment complex should be ran. People are trying to live their lives, but instead they are being taken advantage of. I have fellow friends who live in this complex, and they are actually scared to continue living there but also afraid to move in case my situation happens to them. I warn EVERYONE who is considering moving here, DO NOT!!

      1/3/18
      Current Resident

      I'm not sure which pictures have been posted, but as a CURRENT RESIDENT, the apartments look nothing like these pictures. However, the apartments are efficient and dependable for a cheaper price compared to the apartments in the surrounding Murrieta area.

      Property Manager at Waterstone at Murrieta, Responded To This Review

      Thank you for your recent review, We have different floor plans with different upgrades to offer. We have our newest renovations with the bright white cabinets and stainless steel appliances to rent as well as our warmer cherry wood cabinets in the kitchen in other floor plans. Feel free to stop by the office and tour our new model if your interested in our newest look! Thank you for being a valued resident, Water-stone team

      10/17/17
      Angel and Jennifer are so heart felt with caring for their rentersers

      While living at waterstone apartments in Marietta I couldn't Even express how much gratitude I have for angel and Jennifer for everything they do to better the waterstone myriad apartments They are so attentive to the renters and your needs and really helped me in a time of need and I'm So grateful for them So if you want a place to live that we're you're treated Much more like family than anything else Waterstone in Murrieta is for you

      8/16/17
      This is the third time the air conditioner unit has quit working in six months.

      My step daughter and her brother had a problem with the air conditioning not working in April. It was 10 days before someone came and repaired it. In July it quit working again. Many times they called the office and reported the problem. Nothing ever happened! I found out that the air conditioning was not working and went to the office on their behalf and spoke to Jennifer who facilitated the repair. Well quess what, it has quit working again. They have called the office, but no one calls back. My wife and I went in and spoke to Jennifer, who assured us that she would have someone facilitate the repair the same afternoon. It didn't happen!! It has quit working three times in four months. If you can't fix the unit replace it.

      7/17/17
      Looks are Deceiving

      Within a month of renting, what has been learned is that the property is old, the management and maintenance have very poor communication, and there is a disconnect with managements concern for tenants. The property manager is nice. But, her management and staff are mediocre. Poor property to rent from. Rent at your own risk!

      10/7/16
      Poorly managed by Jennifer

      The property managers communication is lacking tremendously, and she's very condescending and literally laughs at customers when they express a general concern or issue that needs to be resolved. They withhold mail which is a federal offense, and have not solved issues in a timely or respectful manner. We have tried to work with them very patiently to solbe oyr problems but we're net halfway with the employees lying to solve the problem ie. we dont have the mail key, we can't get you the mail key, I am the only person in here so i can't help you. But I was in there earlier and there was 3 other employees in there working as well. When employees lie to customers they lose all credibility, and respect. When a business puts customers below their own personal feelings they aren't doing their job efficiently and they are bringing emotions into a work place where emotions don't belong which hinders them from doing their job efficiently. Property is infested with termites and mice, and when I verbalized that my until had these, the manager Jennifer didn't even flinch. When we had first moved into the unit there were termites swarming into the kitchen which is a health code concern and when I verbalized this conversation Jennifer's advice was not to fix the problem, but to just let them swarm. There were hundreds all over my house: in the kitchen on the furniture, in the kids rooms, in the baby crib; this experience was mortifying. When I bigger for them to take care of the issue, it took 3 months to get them to get someone to inject the wood to stop the swarmets, and on move out week the termites had returned so the problem was not solved. When I asked the manager for a corporate number, she refused, laughed at me and literally hung up on me. I am so angry, annoyed and frustrated at the situation. I hope that this review will save many people the stress and any problems that can occur from renting from them.

      9/18/16
      Careful on Security Deposit

      I would only recommend attempting to rent here (or put a security deposit) if you are 100% sold on the place. I put the deposit in on a Sunday, September 11, 2016. Every other place I have applied to has taken 2 or 3 BUSINESS days to "approve" me which starts the security refund policy date. I found out I was leaving for work and didn't need an apartment anylonger. I voicemailed them on September 14th and emailed the 15th to cancel. Got a respond back a few days later not even answering my question about the security deposit. I had to ask again and was told it was 3 days passed the policy date. I was never even contacted that I was ever approved during this process. Never told it was 3 days (but I assumed since most places are 3 days). Still requested it Wednesday 3 days later my voicemail and 4th day (from payment, not approval) for email. They responded almost 3 days later. Unless you are sold on the place, do not put a deposit on anything. Unless you don't mind losing $100.00. $100.00 isn't enough to waste my time fighting back for it; but well worth a 1 star review. I would give them 0 stars officially.

      2/24/16
      Murrieta CA waterstone

      I've lived here 2 years now due to cheap rent but when it comes to management and the office people there completely rude and Disrespectful towards their tenants. We have had broken steps on our apartment building for over 6 months now and still haven't been fixed. The actual step broke while walking down the stairs do to its age and brittleness. I'm constantly asking them to please replace it, 6 months later still the same. My little Niece has also tripped and fell do to the broken step there resolution for Fixing the problem was just painting it yellow office management should be replaced with understanding ppl who no how to deal with simple safety hazards it ridiculous.

      10/12/15
      Waterstone

      Quiet for the most part, staff in office is friendly, maintenance sometimes not what I expect, but they try. Living here works for us because the elementary is close

      9/27/15
      I love it !!!!!

      We. Just. Move here ...It very peaceful and quite I love the how they upgraded the units. And the manager Jennifer is super nice we can see our living her for along time

      9/1/15
      Pros and Cons

      The apartments themselves are really nice and the property managers are very helpful but there is a major problem with fleas. Residents don't pick up after their pets and the very first day we took our Pomeranian to the dog park inside the complex he became covered in fleas. We've tried everything and can't keep them off of him now. They are EVERYWHERE. If you don't have pets I think you'd be okay but you may want to invest in a pest control subscription or something you do! Other than the fleas I've got pretty much all positive things to say about Waterstone.

      8/30/15
      Waterstone

      these apartments have went through multiple managers in the last 1.5 years I have lived there. Staff are a bit rude. The apartments and area are nice. Wash and dryer in the apartment are a bonus. Water keeps rising despite water cuts outside. Rent keeps rising. Close to the freeway. Quite even though close to the freeway.

      8/16/15
      Waterstone Apartments at Murrieta, CA.

      The perfect apartment building if you want close access to both the 15 and 215 Freeways, great restaurants, great schools, a safe neighborhood, and want a "pet friendly" place to live. They have an exceptionally caring staff who see that it is well maintained. It has two pools, a courtyard, bbq areas, dog park, and a gym. To me, it is home.

      8/1/15
      Good place

      Apartments are all similar these ones are pretty good office is fast to respond to issues helpful and nice. Property is maintained and noise is standard

      8/1/15
      Apartment Review

      We've been in this apartment for about a year now and I have mostly good things to say about it! I love our location and how much space we have. The kitchens has TONS of cabinet space which I love. There never seems to be enough of that, in apartments especially, so I really appreciate having it. Everyone in the front office is beyond helpful and willing to help with any questions you may have. We did have one snag a few months ago with a couple burst pipes in the wall, but the property manager got us all taken care of. It's the perfect amount of space for my little family of three but an expense that we would LOVE to have taken care of lol. Please help us out! It's tough being new parents haha, especially at 22 and 23. Thank you for your consideration!!

      8/1/15
      Waterstone At Murrieta

      I have lived here 5 years, property goes through a lot a tenants. I have had over 15 neighbors in my time here. The community is wonderful and the apartments are nice. Have been through multiple management companies and with all have had some issues. Maintenance is usually resolved quickly and the property is kept up. One of the more reasonably priced apartments in the area.

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      Waterstone at Murrieta Photos

      • Waterstone at Murrieta

      • 1BR, 1BA - 610SF

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      • 1 Bedroom

      • 1 Bedroom

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      Frequently Asked Questions
      Which floor plans are available, and what are the price ranges?

      Waterstone at Murrieta has one to two bedrooms with rent ranges from $1,948/mo. to $3,431/mo.

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      You can take a virtual tour of Waterstone at Murrieta on Apartments.com.

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      24850 Hancock Ave

      Murrieta, CA 92562

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