Waterfront Crossing
807 Cross Creek Dr,
Creve Coeur,
MO
63141
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Monthly Rent
$794 - $1,816
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Bedrooms
Studio - 3 bd
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Bathrooms
1 - 2.5 ba
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Square Feet
506 - 1,693 sq ft
Welcome to Waterfront Crossing in Creve Coeur, Missouri! Enjoy our resort-class community amenities, customized apartment interiors, 5,000 square foot multi-level resident clubhouse, and superior Creve Coeur location. Our 1, 2 and 3 bedroom garden and townhouse style apartments feature spacious interiors, large bedrooms with oversized closets and windows, a full kitchen appliance package, and spa-inspired bathrooms. We are just minutes from Westport Plaza and I-270, putting popular shopping and dining venues right at your front door, and our convenient location offers immediate access to I-270, I-64 and I-70. We welcome you to come find your new apartment home today at Waterfront Crossing!
Pricing & Floor Plans
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Unit 24-672price $916square feet 506availibility Jun 28
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Unit 28-602price $916square feet 506availibility Jul 26
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Unit 20-12359Kprice $1,016square feet 749availibility Now
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Unit 20-12359Aprice $1,016square feet 749availibility Now
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Unit 18-12393Fprice $941square feet 749availibility Jul 5
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Unit 25-634Fprice $986square feet 679availibility Now
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Unit 23-670Eprice $986square feet 679availibility Now
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Unit 31-12386Cprice $1,021square feet 749availibility Now
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Unit 25-658Cprice $1,021square feet 749availibility Now
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Unit 31-12386Kprice $1,021square feet 749availibility Now
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Unit 03-749Cprice $1,157square feet 772availibility Now
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Unit 25-634Gprice $926square feet 679availibility Jul 5
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Unit 32-12360Gprice $926square feet 679availibility Jul 12
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Unit 25-664Gprice $926square feet 679availibility Jul 14
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Unit 22-694Gprice $1,167square feet 840availibility Now
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Unit 22-694Cprice $1,167square feet 840availibility Now
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Unit 18-12387Lprice $1,242square feet 840availibility Now
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Unit 20-12371Iprice $1,206square feet 1,020availibility Now
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Unit 27-12381Eprice $1,381square feet 1,020availibility Now
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Unit 28-12362Iprice $1,206square feet 1,020availibility Jun 27
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Unit 13-612Dprice $1,246square feet 1,055availibility Now
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Unit 05-721Aprice $1,466square feet 1,299availibility Now
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Unit 05-701Bprice $1,541square feet 1,299availibility Jul 22
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Unit 01-781 Cross Creek Dr.price $1,548square feet 1,299availibility Now
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Unit 05-709 Wiggens Ferry Drprice $1,548square feet 1,299availibility Jun 28
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Unit 26-12364price $1,491square feet 1,155availibility Now
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Unit 30-609price $1,491square feet 1,155availibility Now
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Unit 01-787Aprice $1,716square feet 1,299availibility Now
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Unit 05-701Aprice $1,641square feet 1,299availibility Jul 29
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Unit 24-687Iprice $1,024square feet 840availibility Jul 5
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Unit 22-694Iprice $1,024square feet 840availibility Jul 28
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Unit 25-664Iprice $1,024square feet 840availibility Aug 21
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Unit 21-12351Dprice $1,201square feet 1,020availibility Aug 25
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Unit 24-672price $916square feet 506availibility Jun 28
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Unit 28-602price $916square feet 506availibility Jul 26
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Unit 20-12359Kprice $1,016square feet 749availibility Now
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Unit 20-12359Aprice $1,016square feet 749availibility Now
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Unit 18-12393Fprice $941square feet 749availibility Jul 5
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Unit 25-634Fprice $986square feet 679availibility Now
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Unit 23-670Eprice $986square feet 679availibility Now
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Unit 31-12386Cprice $1,021square feet 749availibility Now
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Unit 25-658Cprice $1,021square feet 749availibility Now
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Unit 31-12386Kprice $1,021square feet 749availibility Now
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Unit 03-749Cprice $1,157square feet 772availibility Now
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Unit 25-634Gprice $926square feet 679availibility Jul 5
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Unit 32-12360Gprice $926square feet 679availibility Jul 12
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Unit 25-664Gprice $926square feet 679availibility Jul 14
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Unit 22-694Gprice $1,167square feet 840availibility Now
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Unit 22-694Cprice $1,167square feet 840availibility Now
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Unit 18-12387Lprice $1,242square feet 840availibility Now
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Unit 20-12371Iprice $1,206square feet 1,020availibility Now
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Unit 27-12381Eprice $1,381square feet 1,020availibility Now
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Unit 28-12362Iprice $1,206square feet 1,020availibility Jun 27
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Unit 13-612Dprice $1,246square feet 1,055availibility Now
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Unit 05-721Aprice $1,466square feet 1,299availibility Now
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Unit 05-701Bprice $1,541square feet 1,299availibility Jul 22
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Unit 01-781 Cross Creek Dr.price $1,548square feet 1,299availibility Now
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Unit 05-709 Wiggens Ferry Drprice $1,548square feet 1,299availibility Jun 28
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Unit 26-12364price $1,491square feet 1,155availibility Now
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Unit 30-609price $1,491square feet 1,155availibility Now
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Unit 01-787Aprice $1,716square feet 1,299availibility Now
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Unit 05-701Aprice $1,641square feet 1,299availibility Jul 29
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Unit 24-687Iprice $1,024square feet 840availibility Jul 5
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Unit 22-694Iprice $1,024square feet 840availibility Jul 28
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Unit 25-664Iprice $1,024square feet 840availibility Aug 21
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Unit 21-12351Dprice $1,201square feet 1,020availibility Aug 25
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Administrative Fee$200
- Dogs Allowed
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Monthly pet rent$50
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One time Fee$300
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Pet deposit$300
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Pet Limit2
- Cats Allowed
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Monthly pet rent$50
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One time Fee$300
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Pet deposit$300
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Pet Limit2
- Parking
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Surface Lot--
Details
Lease Options
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3 months, 6 months, 9 months, 12 months
Property Information
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Built in 1973
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590 units/4 stories
Matterport 3D Tours
About Waterfront Crossing
Welcome to Waterfront Crossing in Creve Coeur, Missouri! Enjoy our resort-class community amenities, customized apartment interiors, 5,000 square foot multi-level resident clubhouse, and superior Creve Coeur location. Our 1, 2 and 3 bedroom garden and townhouse style apartments feature spacious interiors, large bedrooms with oversized closets and windows, a full kitchen appliance package, and spa-inspired bathrooms. We are just minutes from Westport Plaza and I-270, putting popular shopping and dining venues right at your front door, and our convenient location offers immediate access to I-270, I-64 and I-70. We welcome you to come find your new apartment home today at Waterfront Crossing!
Waterfront Crossing is an apartment community located in St. Louis County and the 63141 ZIP Code. This area is served by the Parkway C-2 attendance zone.
Unique Features
- 1, 2 & 3 Bedroom Apartments
- Two Swimming Pools with Sun Decks
- Assigned Covered Parking
- Jogging & Bicycle Trails
- Pool & Lake Views
- Multi-Million Dollar Renovations
- Direct Unit Access
- Lakeview
- Patios/Balconies with Storage
- Covered Parking
- Multi-Level Clubhouse w/ Resident Business Center
- Private Entries
- Updated Apartments Available
Community Amenities
Pool
Fitness Center
Laundry Facilities
Clubhouse
Business Center
Lounge
Property Manager on Site
Maintenance on site
Property Services
- Wi-Fi
- Laundry Facilities
- Maintenance on site
- Property Manager on Site
- Renters Insurance Program
- Public Transportation
Shared Community
- Business Center
- Clubhouse
- Lounge
- Walk-Up
Fitness & Recreation
- Fitness Center
- Spa
- Pool
- Racquetball Court
- Tennis Court
- Walking/Biking Trails
- Media Center/Movie Theatre
Outdoor Features
- Sundeck
- Courtyard
- Waterfront
Student Features
- Individual Locking Bedrooms
Apartment Features
Air Conditioning
Dishwasher
High Speed Internet Access
Walk-In Closets
Microwave
Refrigerator
Wi-Fi
Tub/Shower
Highlights
- High Speed Internet Access
- Wi-Fi
- Air Conditioning
- Heating
- Cable Ready
- Storage Space
- Tub/Shower
- Fireplace
- Wheelchair Accessible (Rooms)
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
Model Details
- Carpet
- Dining Room
- Family Room
- Views
- Walk-In Closets
- Window Coverings
- Large Bedrooms
- Balcony
- Patio
- Porch
- Deck
- Wi-Fi
- Laundry Facilities
- Maintenance on site
- Property Manager on Site
- Renters Insurance Program
- Public Transportation
- Business Center
- Clubhouse
- Lounge
- Walk-Up
- Sundeck
- Courtyard
- Waterfront
- Fitness Center
- Spa
- Pool
- Racquetball Court
- Tennis Court
- Walking/Biking Trails
- Media Center/Movie Theatre
- Individual Locking Bedrooms
- 1, 2 & 3 Bedroom Apartments
- Two Swimming Pools with Sun Decks
- Assigned Covered Parking
- Jogging & Bicycle Trails
- Pool & Lake Views
- Multi-Million Dollar Renovations
- Direct Unit Access
- Lakeview
- Patios/Balconies with Storage
- Covered Parking
- Multi-Level Clubhouse w/ Resident Business Center
- Private Entries
- Updated Apartments Available
- High Speed Internet Access
- Wi-Fi
- Air Conditioning
- Heating
- Cable Ready
- Storage Space
- Tub/Shower
- Fireplace
- Wheelchair Accessible (Rooms)
- Dishwasher
- Disposal
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Carpet
- Dining Room
- Family Room
- Views
- Walk-In Closets
- Window Coverings
- Large Bedrooms
- Balcony
- Patio
- Porch
- Deck
| Monday | 9am - 5:30pm |
|---|---|
| Tuesday | 9am - 5pm |
| Wednesday | 9am - 5:30pm |
| Thursday | 9am - 5:30pm |
| Friday | 9am - 5:30pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 7 min | 3.9 mi | |
| Drive: | 9 min | 4.3 mi | |
| Drive: | 10 min | 6.1 mi | |
| Drive: | 16 min | 9.8 mi |
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Property Ratings at Waterfront Crossing
I live in their floor apartments. They have terrible maintenance of their apartments. When there is an apartment leaking upstairs they just spray the ceiling to get rid of the stain but don't fix anything. The water marks just come back. Also when it rains water soaks in from the wall of the front door into my front room closet and all throughout my living room and dining room. I have lost clothes due to this issue and I can't have furniture because it would only b ruin it. It also does this in the hallway of the master bedroom. They take days to come tend to the request. But all they do is have Sams come clean and dry the floor. They never lift the carpet or dry wall to remove any mold that could've set in from all the water that pools in or from the humidity that is created when they dry the floors. I requested for an apartment change the first time it happened and they told me no. I requested they come and check for mold they didn't do that they just said they sprayed a mold spray. Maintenance also does not give notice when they are coming even when u have asked to be notified first before entering. I've been having many issues since moving here that they barely take care of, they do bare minimum work and don't fix anything really. They also have an issues where there are a lot of ants, spiders, and cave crickets keep coming into the apartment even when the doors aren't being opened.
Property Manager at Waterfront Crossing, Responded To This Review
We're truly sorry to hear about the issues you've been experiencing. Your feedback is important to us and we take these concerns seriously. We strive to provide a comfortable living environment for all our residents and it's clear we've missed the mark in your case. We'll be sure to address these issues with our maintenance team to improve our services. Thank you for bringing this to our attention.
In my opinion, this property does the bare, bare minimum, if that. Communication and customer service are rancid. Lots of leaks and other bad stuff. Recently, the building housing the laundry facilities was shutdown down over safety concerns and/or violations. Total dump, disaster area. I would be very careful, if you are considering this property.
Property Manager at Waterfront Crossing, Responded To This Review
We're truly sorry to hear about your experience and appreciate your feedback. We strive to provide excellent customer service and maintain our facilities to the highest standards. Your concerns are important to us and we will take them into consideration as we continuously work to improve. Please reach out to our community manager for further assistance at waterfront@samapartments.com. Thank you
I have no idea how this place has 4 stars. EVERYTHING in this place is run down, outdated, and poorly maintained. There were holes in my shower basin. I only got about five minutes of hot water, and when asked if maintenance could do anything about it, I was told to "Get in faster." Whoever painted my unit had NO IDEA what they were doing, as it was done incredibly poorly and there were drips of paint and splatters EVERYWHERE. The carpet was dingy and smelled awful. The fireplace was not properly maintained and therefore I constantly had bugs in my unit. This is on top of communication being absolutely non-existent. The people who work here are extremely careless and ignore their residents consistently. None of the amenities are maintained well nor clean. This place is the bare minimum of livable conditions compared to every other apartment complex I've experienced. DO NOT LIVE HERE!
Property Manager at Waterfront Crossing, Responded To This Review
We're truly sorry to hear about your experience and we appreciate your feedback. It's clear that we didn't meet your expectations and for that, we apologize. We strive to provide quality service and accommodations, and your comments will help us improve. We're committed to addressing these issues and ensuring a better experience for our residents in the future. Thank you for bringing this to our attention.
When I first moved into the apartment back in June 2020, it was dirty, and there were empty soda cans and sunflower seeds on the floors in the bedrooms and their closets. All of the paint on the baseboards around the apartment were chipping off and the bathroom walls had white spots where they had been patched and never even painted over. The office staff said they could have everything redone but that I wouldn't be able to stay in the apt while they did it becuse it would take a few days. That was not an option so I just had to deal with it. Maintenance is not quick to resolve issues at all. I have been missing blinds since I moved in back in June 2020 and the drain in the guest bathroom has been broken for over 2 months now. Hard to give up the great location for my daughters school and my work, but definitely not satisfied with the condition of the apartment.
Property Manager at Waterfront Crossing, Responded To This Review
We apologize if you've had a less than positive experience. Your living experience is important, and we want nothing more than to provide a comfortable and pleasant home for our residents. We would be more than willing to discuss any of these concerns you may have in further detail at any time you are able.
Everything about this place is bad. From the inside to the outside of the apartment. When we first move in the apartment inside was never clean, had spider webs, the toilets were dirty, the tubs were dirty and the blinds were never clean. The people in the office they speak to you with a horrible attitude and they are zero helpful. Please do not waste your money in this place.
Property Manager at Waterfront Crossing, Responded To This Review
We sorry if you have had a less than positive experience here. Your living experience is important, and we want nothing more than to provide a comfortable and pleasant home for our residents. Your feedback and concerns are valued, and we'd be more than happy to discuss each item you referenced in more detail. Please feel free to come speak with us directly in our office or over the phone at (314) 878-4000.
Property Manager at Waterfront Crossing, Responded To This Review
I am sorry you have had a bad experience. If you could call the leasing office, we would love to hear from you and see what we can do to resolve any issues.
I've been living here almost 11 months (my lease is up in August and thank god that it is). The staff here sucks. Maintenance sucks. I had to put in 3 or 4 work orders just for our window blinds replaced (they were supposed to be replaced upon move on). Our apartment has the loudest HVAC system in it, seriously like a freight train. It was supposed to be taken care by the time we moved in, fast forward to now it and it still hasn't been fixed. Even after countless work orders in, talking to the office about it,and even contacting the Somerset Apartment Management. The HVAC system in 12371 APT J is so loud that it shakes our kitchen cabinets, beds, couches and chairs. It wakes us up in the middle of the night. It can't even run properly. We have to have it set at 73 degrees in the summer because if we go any lower than that, it doesn't shut off. The other day I came home from work at 3:30, it was running when I walked in and didn't turn off at all. I switched it off at 11:30 just so I could go to sleep. Who knows how long it would've kept running if I hadn't turned it off. But then you wake up sweating because it's so stuffy in the apartment. It doesn't cool all of the rooms properly (which they also knew about and were supposed to fix) The office told me there is nothing they can do about the noise because "it's just an old system". MOST OLD SYSTEMS NEED TO BE REPLACED. I've played them recordings of it and they still do nothing about it. I don't know why they would think anyone would want to live there with it being so loud you can't think straight. Not to mention, it also leaks water! The pipes connecting to it overflow and drip on some electrical wires *SAFETY HAZARD*. The inside of the system is FILTHY! It's covered in dirt, dust and what I'm assuming is MOLD! Absolutely horrible. To imagine we're breathing that in, but they can't do anything about it because "it's old". I've sent them pictures of the mold too and they still don't do anything about it. HORRIBLE MANAGEMENT HERE. DON'T MOVE INTO 12371 APT J. DON'T MOVE INTO THE COMPLEX AT ALL. I feel bad for the person who is going to get this apartment after me because they'll have to go through what I've gone through and they won't get any help from the horrible staff here.
Property Manager at Waterfront Crossing, Responded To This Review
I am sorry you are having issues with your apartment. If you could call the leasing office we can look into the problems. We would like to have these issues resolved but would need more information. Thank You
Stay away from this place. Crimes happen regularly here. Back in June, a streaker was spotted along the lake in addition to a few gunshots. This past month, somebody crashed their car onto the property (drive down Tempo, see for yourself). Damaged the building. The apartment that you get will not look like the unit they show you. Don't be fooled. Majority of the complex smells like weed. Police also hand out tickets for expired tags. Walk around the parking lot at 2am and will do it. Avoid this place.
Property Manager at Waterfront Crossing, Responded To This Review
We are very unsettled by what you have mentioned and how you feel towards our community. As a staff, we take great pride in our ability to provide our residents with a comfortable and pleasant place to call home. We ask that our residents report any suspicious or illegal activity immediately, and we will be sure to follow up right away. We would like the opportunity to speak with you about your concerns in greater detail either in our office or over the phone at (314) 878-4000 when you are able. Thank you.
I encountered a number of maintenance issues that were not fixed correctly (multiple maintenance requests had to be put in), in a timely manner, or were not taken care of. One such instance caused my roommate to have to sleep on the couch for over a month. The laundry facilities were often smelly, with numerous broken machines, and had large water puddles. I would never recommend anyone live here. Let me repeat that. I would never recommend anyone live here.
Property Manager at Waterfront Crossing, Responded To This Review
We want to apologize for any issues you may have experienced. We never want our residents to feel as if their concerns are not valued you. We take great pride in their ability to work closely with our residents and would be more than willing to discuss each of the concerns you mentioned in greater detail. When you are able, please reach out to a team member in our office or over the phone at (314) 878-4000 and they will be sure to assist you. Thank you.
Where do I start. Laundry room is disgusting, humid, most machines are in-operable. I had my clothes stolen from the laundry room. Buildings are old and cheap. You basically hear everything in this place. If you enjoy waking up around 3am to hear a neighbor getting it pretty good, then this is the place for you. Community has a lake that usually floods after a heavy rain. That's one perk.
Property Manager at Waterfront Crossing, Responded To This Review
We are deeply dismayed to hear this has been your experience. The comfort of our valued residents is of the utmost importance to our team, so we are sorry to hear we've missed the mark regarding our level of service. Our team appreciates your feedback and would like to work with you to improve your stay in any way we can. Thank you and we hope to speak with you soon. - The Team at Waterfront Crossing
Office staff isn't very helpful and the maintenance department won't fix anything the first three times you ask. Everything with this property is painful. Look elsewhere.
Property Manager at Waterfront Crossing, Responded To This Review
Hi. We appreciate you reaching out to us, and we'd like to address your concerns as soon as possible. It is important to us that we provide our residents with a quality service and a comfortable home. Please stop by the office or give us a call at (314) 878-4000. We look forward to improving your living experience. - The Team at Waterfront Crossing
I have been living in this apartment complex for ten months but the apartments are very old and the air conditioners are bad. The maintenances work are very bad. I had a leak in the bathroom in the upper floor and it took time to fix the problem and since then the roof is still open and they told me that I have to pay if I want to return the part From the ceiling, the staff are very helpful especially Mary and her colleague in the front office , I think her name is Lisa but there is one of the staff she is so rude and foolish . There is no privacy in the house.One of the maintenance worker came in and took photos of the kitchen and rooms without my permission. He also changed the outer lock of the door while I was out. My children backed from school and Stayed in the street for half an hour , When I and my husband were outside. I would not recommend anyone to stay here. I cannot wait until my lease is up .
Property Manager at Waterfront Crossing, Responded To This Review
While we welcome all feedback, we are disappointed by this characterization of our team and community. Let us assure you that we strive to provide professional, courteous service at all times, and any policies we have in place are for the benefit of our residents and their guests. If you would like us to detail our policies, or if we can address any of your other concerns, please feel free to stop by the office or give us a call at (314) 878-4000 when you have the time. Thank you. - The Team at Waterfront Crossing
the apartment is disgusting from day one, the kitchen is very old roaches every where and bad staff they dont want to help at all... i dont recommend this apartments, its not worth your money..
Property Manager at Waterfront Crossing, Responded To This Review
Thank you so much for your review. We appreciate your feedback, and we apologize for any discomfort you may have experienced here. With help from our maintenance team, our goal is to keep our community clean and bug-free! We’re sorry if that has not been the case for you. We’d like to help you and invite you into the office at your earliest convenience or give us a call at (314) 878-4000. Thank you. -The Team at Waterfront Crossing at Creve Coeur
i just moved in. first they gave me a different apartment that have very old cabinet and dirty carpet and also the apartment have cockroaches. so i went to the leasing office and told them whats going on and the manger came and told me they can not help me if i want to move to different unite i would have to pay $400 and if want to move out i would have to pay 2 month rent.. i do'nt advice any one to move here Sami
Property Manager at Waterfront Crossing, Responded To This Review
Thank you for taking the time to leave us a review, Sami. While we appreciate all feedback, we're disappointed to read such a negative assessment of our community. We would like to apologize if you are not fully satisfied with your apartment, our service and the amenities we provide. If you have any additional concerns or feedback, we invite you to reach out to us at (314) 878-4000 at your earliest convenience. We look forward to discussing a potential resolution. Thank you. - The Team at Waterfront Crossing at Creve Coeur
I have lived in Waterfront Crossing for 9 months. To say that I hate it here would be an understatement. The location is perfect. The neighborhood is nice. But the maintenance is terrible and the office does not care. I have items from my move in checklist that are still not fixed. My kitchen light has not worked from day one. Nobody cares. My sliding glass door hasn't function from day one. Nobody cares. It took them 5 days to fix the front door of my apartment during which we could not access our apartment through the front door and had to use the sliding glass door (which does not slide open all the way) to gain entry to our apartment and couldn't lock our house. I have had a leaky toilet all week. They came to fix it once but it still leaks. I could literally go on all day about the maintenance issues that I have had and continue to have since moving in. Yvette and Miranda in the office are super nice. Mary is rude and is not helpful. And the management team, Amy and Amy, could care less. If you are looking for a complex that cares for their tenants and their tenants' homes, this is NOT the place for you.
The location of these apartments is amazing. I'm minutes from just about anything I can imagine. TGI Fridays is within walking distance and is a great place to catch up with my friends. Overall very happy with this place.
I've been part of this community for over 10 years and this new management team is unbearable, their head manager is terrible she do not care about the tenants, she just worries about collecting and cashing the checks every month; I can't wait to leave this complex! shearing my apartment with rats without no one helping me out was the worst among many others things. Turn around and go somewhere else!
BEWARE! I have lived at Waterfront Crossing for quite a while now and understand that, just recently, the ownership has changed. I was hoping this would be a positive change as the front office staff and maintenance crew were dedicated to customer service and wanted to make improvements for the complexes benefit. This would not happen as the staff was summarily canned and the downward spiral began. We no have fewer maintenance staff to respond to issues or to make repairs to the outside of the buildings (this can be seen by driving through the complex and walking through the apartment vestibules). The laundry room has several machines that are out-of-order and continue to be for lengthy periods. The club house was available to everyone throughout the evening hours for a fun and safe area to meet neighbors but it is now closed when the office closes. There are also additional charges on our rent which, prior to the new management, were included in the rent fee. I was told that the management could include additional charges to the rent at any time and without notice. The office staff is less than pleasant to leaseholders. They are most likely very nice to potential clients but....beware. I'm very sad to have to post this but until the change, I was very happy to refer anyone to this complex but that is no longer my opinion.
Please live on street but not here..... I am current resident and management is hopeless.... you need to leave your job to follow up with management on maintance issue..... they promise you Monday but will not tell that Monday of next year
I used to think bad reviews were only written by dissatisfied residents, and that these reviews didn't reflect the opinion of the majority of residents. The turnover of residents and staff shows the company is poorly managed, and as a result fails to retain residents. When you first sign a lease, they force you to sign a waiver that states the walls are made of toxic material and they cannot get sued if you get sick.The customer service of the staff is below average, the execution of their promises is awful. The air conditioning doesn't work, the laundry facility is a joke. The swimming pool turned green for about two weeks and you constantly have band aids hitting you in the head when you swim. It looks nice on the outside but masks are deceiving. I will happily pay more money somewhere else for someone who actually listens!! The only good thing about this place in the maintenance guys. Those guys are awesome!!
Property Manager at Waterfront Crossing, Responded To This Review
Hello, and thank you for leaving your comments for Waterfront Crossing at Creve Coeur. We value you as a resident and we are sorry you have had this experience. We appreciate you giving us the opportunity to follow up with you and work with you to address your concerns. We appreciate your feedback and will use it to improve our community. If there is anything else we can do for you, we are available at your convenience at crcasstmgr@villagegreen.com or 314-878-4000. Thank you, Maureen Downing, Assistant Property Manager
I currently live here. Cares only about your money. Maintence cannot fix a single thing and im sure my apartment wasent even checked before I moved in. It took a month to cover the hole into the attic that should have been done before i moved in. It took a week for black mold to be cleaned and another week for the hole in my wall from them cleaning it to be fixed. There are cracks in the walls everywhere and even a hole left when they changed the kitchen left in the back of the cabnit. Awful place that is also lying about leaders in satisfaction for 7 years. That ended in 2013. I would have left a long time ago if I could. If you like this price range try Time Centre in St.Charles.
I cannot wait until my lease is up in July. I am counting down the days. I get woken up every morning by the person who lives above me. I can hear their every move (even drawers opening). If that isn't what is waking me up then it is hearing people walking up and down the stairs outside. The wooden floor boards are the loudest thing ever. Car alarms go off in the parking lot every morning. When they say newly renovated kitchen, that just means they replace the cabinet doors. The shelves inside the cabinets aren't stable at all. The location is great because it is right off the highway but I cannot wait to find a new better apartment
Property Manager at Waterfront Crossing, Responded To This Review
Hello, and thank you for leaving your comments for Waterfront Crossing at Creve Coeur. It is unfortunate you have not had a wonderful experience living in our community, and we are disheartened to know you are experiencing concerns with noise and your kitchen. We do take any reported noise and maintenance concerns very seriously, and respond to those concerns swiftly and professionally. If you are experiencing concerns with noise or your kitchen cabinets, please, let us know, and we can work with you to help alleviate these concerns. We value your feedback and will use it to improve our community for both you, our other current residents, and our future residents. We would like the opportunity to discuss this with you and address any other concerns you may have and help alleviate them. We understand these concerns are urgent and are available at your convenience at crcpropmgr@villagegreen.com or 314-878-4000. Thank you, Tracy Westphalen, Property Manager
They know how to make these apartments look attractive in pictures. I've lived here for over a year and this has been the worst experience I've ever had living in apartments. Constant maintenance issues, the walls are thin so you can hear your neighbors conversations, tv and music. If you live on the 1st or 2nd floor you can hear the boards move when your upstairs neighbors walk around. There are never any parking spots at night. They also have hidden fees. My lease is up soon and i will be happy to leave this place. You are pretty much paying for the area these apartments are located in. The area isn't bad. There are way better apartments.
Property Manager at Waterfront Crossing, Responded To This Review
Hello, and thank you for posting your comments for Waterfront Crossing at Creve Coeur. It is unfortunate you have not had a wonderful experience living in our community. We strive to provide best in class customer service and an exceptional rental experience, and are disheartened to know your experience was anything less than wonderful. We do take reported maintenance concerns and noise concerns very seriously, and respond to them swiftly and professionally. If you are experiencing any maintenance or noise concerns, please, let us know. Any inconvenience you’ve experienced with parking is not intentional on our part. We would like to meet with you to discuss the concerns you have listed. We value your feedback and will use it to improve our community for our current and future residents. We understand these are urgent matters and we are available at your convenience at crcpropmgr@villagegreen.com or 314-878-4000. Thank you, Tracy Westphalen, Property Manager
The property itself is well maintained. Friendly/helpful staff. All of the complexes have been renovated and the kitchen appliances are brand new. The cable is included in the rent. I wouldn't hesitate to recommend someone to lease here.
We were lucky that the model we needed just became available on the date we needed it. The place is great and were looking forward to taking advantage of all the amenities the community has to offer. Two pools, fitness center, pool table, and lots of other bonus community features make this a great find. The models don't have all the amenities listed on the website (only AC), so we were very pleasantly surprised at what we saw when we visited. Staff was very friendly and helpful and worked with us to get the best pricing. Would definitely recommend to others. Also, conveniently located at olive and 270 will make getting around the city much easier.
I am currently in my second year living at this complex. When I first toured the complex I instantly fell in love with the amenities and layout for the space. The people who work the main office are friendly and helpful when it comes to maintenance on the apartment. I also love that I am able to put service tickets in online to have work done and have free range when in comes to decoration. Now for the downside. If you try to call to speak to someone the phone rarely is answered and if you leave a message getting a call back is next to impossible. There is also a 60 day notice that needs to be put in but what I've experienced and a few other tenants they wait until 30 days before your lease is up to tell you there will be an increase in the rent. I don't believe it is good practice to "trap" tenants and not give them the option without suffering penalties to decide whether the community is still a good fit. After this year I will be looking elsewhere, simply because after that interaction I do not believe I am a good fit in this community and they could careless and are simply looking for a check.
These apartments are not terrible and not amazing. They are slow to respond to mantiance issues. Sometimes the staff is friendly and sometimes they are not.
This complex comes with two beautiful pools...except they're conveniently closed a lot. Another benefit of this place is all of the maintenance guys are very nice. Which is good because they were at my apartment fixing something every few weeks. Oh and they'll up your rent ever year at least $60 (try complaining about the place and say you'll leave and they might not).
Waterfront Crossing Photos
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Waterfront Crossing
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Waterfront Crossing has studios to three bedrooms with rent ranges from $794/mo. to $1,816/mo.
You can take a virtual tour of Waterfront Crossing on Apartments.com.
Waterfront Crossing is in the city of Creve Coeur. Here you’ll find three shopping centers within 0.7 mile of the property.Five parks are within 6.6 miles, including Creve Coeur County Park, Des Peres Park, and Faust Park.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
807 Cross Creek Dr
Creve Coeur, MO 63141
Responded To This Review