Village at Mills Gap

Moved in several month ago and hot water has not worked but maybe twice. Leake happened causing water to drop into the tenants apartment below us so we called the office maintenance came cut large hole in wall put fans in to dry it out and now everything smells like mildew. Charges us every time maintenance comes to fix something but don't see this hidden fee in the lease as well as other admin fees etc. that they charge us for. I do know that as long as I am not the person that causes any damage or for the reason of the repair it is the responsibility of the apartment complex t o fix the repairs with in 14 days per the SC law. This was my first apartment and I thought this was going to be a great experience but turned into the worst mistake ever. Will be making a compliant but not to the office. SC Law States: Responsibilities of Landlords Responsibilities of Landlords The law requires homeowners to comply with housing and building codes related to health and safety. In addition, they have to make all repairs and fixtures to keep the unit livable. Their other responsibilities include keeping common areas safe and clean, providing running water, hot water, electrical, plumbing, sanitary, gas, ventilation, and other facilities, and maintaining all home appliances in good working order.

I have never seen such ill-mannered people in my life. The ones who have pets have no common sense. Everyday they walk their animals in front of your apartment and let them crap on the grass right in front of my windows. It's just nasty!!! Also, the tenants here just throw their trash on the ground because they are too lazy to take it to the trash. Although the rent is high they do not have any security cameras so that we feel secure. Also, I'm not sure where they got the picture from that is above but my apartment does not look like it.

The new management is really turning this place around. Easy, quick maintenance. Friendly neighbors, and management that really cares about its tenants. Melissa and Johnathan are definitely the best apartment managements I’ve ever dealt with. -Ross

Had a fantastic visit today! Great place to call home! Very clean well kept by your professional management team, Mellissa and Johnathan! Would recommend to anyone! Highest regards, Michael Johnson

Very nice employees and they are very helpful looking to move out there soon

The employees were very helpful in helping us move in. The property looks very clean, and it’s in a great location.

Just moved in, have nothing bad to say! The management team was super friendly and helpful! Four year old units, everything is pretty new. They have a on property dog park, pool, car wash, laundromat, etc.. Rooms are nice, floor layout is decent! Definitely recommend this place!????

I have had nothing but compliments about my 1st six months of living at the village at mills gap. From management to my neighbors everyone has a great attitude. I would definitely recommend this apartment complex to friends.

This is the best property ive had the pleasure of being a resident in . They have amazing maintenance workers who are quick to resolve any issues as quick as possible . During my visit the property manager offered me snacks and beverages to make my visit more pleasant.

Don't want to be a problem, but can't understand why the pool cannot be maintained better than it is. It does rain on and off during this time of the year, but I should be able to swim within the hours it is supposed to be open. The pool was closed the entire Memorial Day weekend, so sad. Couldn't residents receive emails stating that the pool is open or closed. Maybe you could have a contractor maintain the pool since the current responsible party cannot. One more thing, I refuse to pay for a light outside my door that they claim they repaired, I am positive that I would have been aware of the light being broke enough to try and charge me $25.00. I check it every night to see that I cut it on. The staff tries to be friendly and nice, which is very appreciative. MAYBE they need more staff.????

I have lived here for 6 months and love it. I have a 3 bedroom with two full baths and the bedrooms are huge with lots of closets. The complex has a beautiful pool and fitness center. They also have a game room and do monthly socials where you can win prizes. The office staff works hard to keep the Village clean. Any issues and they are on it trying to make it right. Lots of parking, right off Highway 9 and close to all the shopping you will want and great schools. Happy to be here.

Love living here. Quiet place to call home. Friendly office staff who gets things done. Any problems are addressed quickly. Pet & family friendly. Great pool, fitness center and playground. lots of parking. Huge apartments with outdoor shed on your patio. Fun monthly socials to bring the community together and win prizes.

We have been here for about 6 months, and have enjoyed it! Everyone of the staff (from maintenance to office staff) is very friendly and always helpful, anything that has comes up has been addressed in a timely manner. New management is working hard to make Village at Mills Gap run smoothly and professionally. Since we have a dog we love that it's a dog friendly community! It's also family friendly which is a plus.

I have been at Village at Mills Gap for almost a year now. I love my apartment home and that most utilities are included in one price . There have been a few changes with management , but I like the changes that have been made , especially with the trash being left outside my neighbors door, since the new office staff a few months ago everything has changed for the better! I also love that the fitness center is 24 hours along with the game room. The resident socials they host are also very nice and I get to meet some other residents in the community. They also give out some great prices. I will more than likely be renewing my lease!

I regret moving here. Mgmt has changed, but it isn't an improvement. The new manager acts like she has done a lot, but people still park in handicap parking, maintenance not done, grounds still poor (dog poop, beer bottles, etc). Door locks barely work. $$ going up steadily for rent while service gets worse. Entered apt without permission - tracked mud throughout apt. It's hard to find a place to park because people have trailers, etc parked in the areas closest to the building. Mgmt refuses to address. They allow pets, but it's hard to walk your dog because of broken glass, unfilled holes, and dog poop everywhere. UPS/FedEx drop packages at the front office which is nice, but it's hard to get them because the office isn't consistently staffed. Doors can be locked for 1 hrs at a time because staff is "out on the grounds." There has been vandalism. There aren't any security cameras except at leasing office. They do a nice job "selling" prospective tenets on living here, but there is no substance behind the sales pitch. Won't be renewing my lease.

This is a great place to live. Huge, clean and well maintained apartments. The office staff and maintenance crew are wonderful. The office manager Julissa is amazing and will go out of her way to make this apartment feel like your home. Quiet, safe area with a pool, club house, playground, Dog Park and monthly socials. The Village is a great place to call home.

I just moved in after looking after several other communities in the area, the office staff is very welcoming and attentive. The apartment is great and some utilities included! Im glad i chose Village at Mills Gap as my new home

I really loved the family atmosphere and the way that the staff welcomed me. I also enjoyed working out. And I really can't wait to come back!! I loved the apartments and how things ran.

Staff and management goes above and beyond to accommodate tenants needs very curtious and respectful. Apartment manager is awesome goes the extra mile to make sure community is safe for all tenants

Management is horrible as they wiped out everyone from the office all the way down to the maintenance men. When I first moved in at around a year ago management was great and since they pretty much done away with everyone the whole apartment complex has went downhill. Cops are at someone’s apartment seems like every time I pull out of the complex now. Dog poop everywhere management busting up in your apartment without knocking going through you’re apartment. It’s just has got out of control feels like I’m living in Atlanta. If you’re thinking about this place look elsewhere you’d be better off

Vandalism continues to increase, insufficient cameras/security. Twice we've had people dealing drugs out of our building. Parking is scarce. Dog poop everywhere. Common areas not kept clean. Issues escalated to mgmt, but consistently ignored. Black "gunk" comes out of every faucet. Paying way too much in rent to put up with these issues.

I have a nice I bedroom and 1 bathroom apartment.the area where I stay is very peaceful and quiet...I have to pay 820 a month but that includes water, sewer and cable, electric is separately.. I don't have a washer and dryer so I have to use the laundry room which can get full being that we only have 4 washers/dryers..I also have other bills to pay including car payment 275, insurance 120 and buy food..this rent free for life would really help me out a lot