ULofts Apartments

Rooms and amenities are excellent. It is very convenient to get to campus as it is very close to it. Great location for students. Also you feel safe by living here.

U lofts has been a great community to live in so far! All of the staff are amazing and friendly. The gym is fairly nice as well as the pool. I think the best thing is how close U lofts is to the Texas Tech campus! Overall, I have had a great experience so far!

House is too old. top ceiling is very cautious. I dont know why holes on my ceiling? Very noisy air conditioners operation. Everything is too old and not well managed.

It’s okay so far but I see cockroaches in my unit and it’s uncomfortable. Aside that everything is okay and I am looking forward to the staff fumigating the apartment

Perfect service. Great location. Clean halls and big shared patio. Sometimes I have small issues in the apartment, which are rapidly solved with a maintenance request

Decent but a lot of bugs in the building. The building has to have keys to enter so I feel like it is safer than any other places in Lubbock and it is considered as the closest student apartment to the campus

The lack of internet is super annoying when I have to log into online classes each day. Otherwise the room is great I love the price and quiet and parking is always available

There are two wall-mounted air conditioners indoors, making the space comfortable, and the essential furniture and appliances are well-equipped with decent quality. The outside view is also nice, and in particular, the spacious bathroom is a great feature. In addition, I like that the gym in the building is easily accessible. The location is also very convenient, with schools, restaurants, and cafés nearby, which is another point I would recommend.

WiFi I a little slow and they said you have to register your device but the link they sent to do that was for logging in with an account you already made but not to register and when I emailed them to get the right link I was ignored.

I’ve enjoyed living here so far. The apartment has a really nice view, and it’s in a convenient location, especially being so close to the stadium. The place is kept decently clean, which makes it comfortable overall.

From the moment I moved in, the management team has been responsive, professional, and friendly. Any maintenance requests are handled quickly—usually within 24 hours—and the staff always follow up to ensure everything was done properly.

love living here! if i had to pick a room for improvement: upgraded to amenities in the units and restoring the pool for the summer would be nice!

I think y’all should replace the ovens with electric glass top ovens and allow us to have the options to use the garbage disposal. I think the walls, cabinets furniture should be upgraded as well.

The place is clean, well-maintained, and located in a convenient neighborhood. The management is friendly, and any issues are usually handled quickly.

It is nice place to live, we had problem with our water, they came and solved it in one day. Their also have computer room which is nice and tiny

The community is quiet, well-maintained, and feels safe at all hours. Management is responsive and professional—maintenance requests are handled promptly, and communication is clear and respectful.

Great apartment complex. Super convenient, right across from campus. The rooms are nice and there are decent amenities. Would definitely recommend to anyone who wants a solo apartment near Tech

In general, I love staying here in the apartment. But the cost is the main reason I frequently question whether or not it is worth staying, and it doesn't help that the price keeps on rising. The maintenance workers are top notch, and quickly get their work done. The pool, for some reason, is still dirty and closed; which has been for a while now. And parking is ok, but once again is going up more than it should. In general, it's great to be here, but I feel that the people in charge are overcharging us just for being located across the street from campus.

The updated gym is great! The new running machine is excellent—smooth, quiet, and easy to use. I really appreciate the improvements; it makes working out much more enjoyable. Looking forward to trying the rest of the new equipment!

Great place to live, I have never had any problems with anything. Everytime I call or have a question they are quick to answer. I would recommend anyone to come and check ULoft out.

Apartments need more frequent maintenance, but they’re good in general. I’d recommend at least once a year to check out with residents to do a deep clean and repairs.

I like ULofts. The staff is helpful and nice people. This building is near to restaurants too. Community is good and it is near to Texas Tech

ULofts is good place to live. It is very near to the Texas Tech campus area and easy to catch morning classes. The staff is very nice and helpful.

The amenities here are top-notch! I often use the gym, which has great equipment, and the pool is perfect for relaxing after a long day. The resident events are also a nice touch—they make it easy to meet neighbors and feel like part of a community.

Awesome staff. The apartment looks exactly like the photos. The complex is well kept. Maintenance comes to fix any issue within the hour usually.

Provide clear, step-by-step instructions for move-in, including parking, utilities setup, and community guidelines. Implement a 24/7 maintenance request system with guaranteed response times.

Locationwise, this apartment is so convenient to Tech. It is well managed and all inspections in the units are done regularly to ensure safety. I like the apartment's activities on special occassions.

My experience has been mostly good. The complex is kept clean and the apartments are nice. Maintenance is fairly quick and the front office is helpful.

Roaches everywhere and very little done to deal with it other than the occasional spray, which doesn’t work. I keep my apartment clean so I really don’t think that one is on me. My apartment was absolutely trashed when I moved in and had clearly not been cleaned at ALL before I got there. Black mold was everywhere. Was not notified that my bathroom sink was completely molded and warped upon move in, which is quite frankly unacceptable. Wasn’t fixed for another 2 months and had no notification from the front office until a day or two before they decided to come and fix it. Many other utilities in my apartment were damaged as well, including the AC, stovetop, fridge, and the water heating in my bathroom. Water heating issue was never fixed. Communication and accountability are huge issues here. Only real bonuses are the rent and utilities prices (ish) and maybe proximity to campus too. Not sure if it makes up for my overall experience though.

I generally like Ulofts and the people in my community. The staff is always nice, however they continually raise their prices, even for residents who have spent repetitive years in the community. This is very frustrating for those who have been loyal to the location and process. The neighbors could also be better. Two doors down from me is a family with small child and whenever the child has a tantrum, they take them into the hallway so everyone has to know that they are crying, even at 3 AM. The work orders are taken care of relatively fast and most of the workers go above and beyond to ensure that you’re having a great stay. The pool is not taken care of during the off season, so if you are to have a window view of the pool, it’s not at its best in the fall/winter/part of spring. Furthermore, the parking garage isn’t in the best shape and for some reason, the complex decided to do construction in the garage during the school season versus the summer when many less people are there.

Very nice and spacious apartments. Very conveniently located across from TTU. Apartment is furnished with nice appliances. Pool is not operational right now but I’m told that it will be in the near future.

Quiet and convenient. I really like my room and the gym is nice. Overall I have had a good experience here. The only real complaint I have is the parking garage can be difficult to drive in and the community areas could use updating

I have lived at ULofts for over five years, and its proximity to campus is a huge advantage, especially for those working or studying at Texas Tech. The apartment units are cozy, though a bit dated, but the apartment complex has shown consistent improvement over time. The neighborhood feels safe, and the staff are friendly, helpful, and approachable. While most of the residents are considerate, littering is an issue in the common areas. The fitness center was recently updated with great equipment, but it could benefit from more frequent cleaning. One downside is the frequent unavailability of amenities the pool was open for only a few weeks during Summer 2024. The cost of living here with rent increases and a “flat utility fee,” which now surpasses cumulative inflation over the past five years, have made it more difficult to justify ULofts' pricing compared to the market. Overall, ULofts offers convenient and pleasant living but has several areas that need improvement.

The apartment office often provides notices with very short advance warning, which can make it challenging to cooperate, especially if you travel frequently. However, the location is excellent—just steps away from the classroom, making it very convenient.

The move-in process was very smooth, and the apartment was generally clean. The spaces seem to be renewed. The staff are very friendly and helpful.

The apartment was clean, and everything was properly working. The building infrastructure also provides everything that we need to rest and take care of our physical/mental health.

It went very smoothly and everyone was so helpful. There were a couple of things needed to be done in my apartment but they were very nice and said they would fix it.

It's a clean and nice apartment, and it's close to the college. Every piece of furniture is furnished so you have got what you need. It has a great community and feels safe.

Could be cleaner, musty smells linger throughout the complex. Maintenance is not the most urgent/quick at responding to requests. Office staff are easy to reach most of the time.

I’m not a resident yet, but i scheduled a tour the staff was really nice, they answered all my questions and gave me a tour of my room plan, while my tour i got to see everything and it was really clean and nice just like the pictures, it was also barely any noise. Everything was great but to be honest i was expecting my the room plan that i got to be a bit bigger, but overall it was nice and clean. Just the way they show it online.

Ulofts is at a great location for a great price! The staff is friendly and easy to work with, and the amenities are well kept. Would recommend this complex to anyone looking!

It was a Great Tour and very informative. I am very impressed with the Gym and the area around Texas Tech and the surrounding area with restaurants and churches.

Good but it’s hard to get packages to be delivered. I’ve had to call maintenance a couple times to fix the hot water because it was really hot. Overall clean place to live

The location is wonderful. However, the overall maintenance, repairs, and cleanliness in common areas (elevator, corridor, parking lots, etc.) are not perfect. Additionally, the office hours are sometimes unexpectedly changed, with the office either closing early or opening later than stated. Regardless, there has been significant improvement over the last year or two.

The apartment complex fostered a strong sense of community. Neighbors were friendly and respectful, creating a pleasant and sociable atmosphere. The management team organized regular events and activities, which provided opportunities to meet fellow residents and build connections. This sense of community made the apartment feel like a true home.

Good price for what you get. Management has been improving a lot over the year. Had very few problems! And ever when I had them they solved it pretty fast I'd say.

The price point and amenities are okay. The kitchen could be a bit bigger, but the living room space is great. However, the cockroach infestation issue is stressing and tiresome.

Enjoy the location right across from campus. The new weight room is nice also. Working through some issues with bugs in the apartment but it was sprayed so hoping that will resolve it.

towing rules and parking garage is ridcouilis to the point where it wouldd be more conveint to park outside the property. Terribe noise you can hear everything from the bar across the street to neighbours to even other peoples microwaves.

I have thoroughly enjoyed living here and is for the most part a very positive experience. The staff is helpful and the amenities are very nice.