Turnberry Place Apartments

We signed for a year and would have never signed... The Apartment management is not very good Joy is not very helpful and not very understanding. The maintenance team is okay. We had several issues in and around our apartment. Our place flooded 2 times and was told there's nothing that they can do, when our back area on the ground level sloped into the apt. They also burst a pipe in our apt and did not clean it up very well or at all. The biggest issue for myself was that the lease agreement is just a joke. We had out smoker (PELLET) confiscated and that was fine because of an open flame.. which is just wrong. To find out that there was over 5-10 grills that ranked from charcoal to other pellet smokers that where not confiscated. When this was brought to the attention of Joy. She did absolutely nothing. So for 7 months our smoker was gone while others still had theirs. And still have them. I am very frustrated and would not recommend this place.

Awful management and terrible communication. I could not recommend this apartment complex to anyone as I have had the most frustrating experiences with their team. Very unprofessional

This is fantastic place to live. Safe, beautiful, friendly, convenient. The staff is really nice and responsive to your needs. The apartment is a great size and very quiet. It feels like home.

I have rented from Turnberry for several years and have been a great tenant. When u renew your lease they will raise the rent considerably and you never get updates. I have carpet tacks coming up and they will not do anything about it. DO NOT RENT from these people!

Relaxing, clean place to live. I love how close it is to my place of work, restaurants, and other fun things in St. Charles. The staff is friendly. It is never a hassle paying rent. Five stars from me!

The staff is great...they've always been very friendly and welcoming. I've only had one minor maintenance issue since moving in but the crew was very responsive and had it taken care of within an hour. Very happy to call Turnberry Place home.

I just recently moved into Turnberry Place apartments and I love it! With the nice and helpful office staff and all the wonderful amenities, it's a great place to call home.

So happy I chose Turnberry Place! Kathy was awesome and made everything easy for my boys and I to be able to get the apartment we wanted. I know I made the right choice! Kathy you're a Rockstar! Thank you :)

My heart has been with these apartment complexes ever since I lived in the condos 2 years ago. I feel very safe over here, and I have always wanted to come back when the time was right. Well, time was not exactly on my side, because I had to make a very FAST decision on moving, and only within 24 hours...My roommate had to do the same on deciding fast, and this is her first time living on her own, so you can imagine the nerves she had as well. Kathy was very patient with both of us, assuring us that no matter what decision we made, she completely understood and supported us. We didn't feel pressured by her at all, even though we did not have much time at all to make a life-changing decision! Kathy mentioned that "timing is everything, and everything happens for a reason", and I live by that motto...she made the decision easy for us. Kathy was amazing and I look forward to living here with a best friend and a beautiful environment, always being comforted by this excellent staff!

I have lived at Turnberry Place just two months and love it! From the first day I walked into the office, Kathy made me feel like home. I really like the open floor plan and spacious bedrooms. A full size washer / dryer in each unit was important to me and also an equipped fitness center. The apartment itself was very clean, as are the grounds around the complex. The location is perfect for highway access, shopping and close to St Charles Main Street for getting out and having a good time. I am looking forward to summer to enjoy the swimming pool. I would recommend Turnberry Place!

I am not one to normally write reviews on anything but this place definitely warrants one.. Terrible management. The leasing agents were awful and unprofessional.. I signed on my apartment in July. I received a concession to sign early which I thought was great. When I came to sign my lease and go into my apt; the apartment had not been cleaned/touched since the last tenants. There was a musk/smell in the place as well. One would think it was not too much to ask to have an apartment you sign on to be move-in ready upon acceptance of keys... It took 3 weeks for them to finally go in and re-touch up the paint from the marrs on the walls. They refused to clean the carpets or kitchen saying it was already completed but anyone walking into the apt could tell that was a bold face lie.. They were just super lazy which fits the bill for how they were towards everything else. The leasing agents were also very unprofessional, after coming into the office to ask an innocuous question about something random.. the one leasing agent went to the manager's office and loudly said "So and so YOUR BOY is here... This was after my 3 weeks of e-mails trying to get them to make the apartment I signed for move-in ready.. I didn't think it was too much to ask to have an apartment you sign for move-in ready. Anyways, I would not recommend anyone to live here...

We have lived here for a few years now And couldn't be happier! Turnberry offers us so many things that other complex's don't...Beautiful Pool...Huge Fitness Center and Tanning ... for FREE :) The staff in the front office is TOP OF THE LINE ... And Maintnence is outstanding!!! When we have visitors...they always say how pretty the grounds are how this place is not like any others around here! We plan to stay!!!

I've live at Turnberry Place Apartments for a year and can say it has been an enjoyable experience. The Manager and her Staff are very helpful and willing to spend the time needed to see that I am satisfied. The Manager knows that I have a respiratory disease and has my furnace filter change regularly, without me having to requesting one. Any repairs to my apartment have been resolved within a matter of a few minutes to a few hours -- always the same day by their friendly, courteous Management Staff. The grounds are beautiful and well maintained.

I had an utterly horrific experience with the leasing agents STACY AND JENNIFER. The apartments are good but management is equally Irresponsible and unprofessional.

I have lived here twice and really enjoyed it. The facilities are great and they have benefits like airport transportation. I highly recommend this complex.

Nestled off a hill side is this beautiful community. The amenities are top notch for everyone's tastes. The staff is more than friendly and they are always trying to figure out a way to make your apartment a place you call home. In fact, there is so much going on that you will receive a monthly news letter. Complete with a gated community filled with fountains, walking paths, plenty of nature that you would never know the highway was around the corner!

I have been with Turnberry Pl for 3years and I must say my first 2yrs with them was nothing but professional and personable. Across the board their buildings and grounds was welled kept. The footage of 2bedroom is spacious and options where offered to update your specific space and being allowed to paint was a plus. If you needed to go to sleep at a reasonable hour and enjoy peace and quiet absolutely. Now this pass year all of that has changed since new management. I had to request neighbors to respect quiet hours 9am-9pm went from kids running over my head to now dogs running over my head. Also went from great grounds to stepping in dog mess and brown grass and gated community not so much gate often broke.