The West Living

Me and my husband interested to view west apts. Website shows office hour 9am to 2pm on Sat. We called in advance like 3 times but no one pick up with only voice messages. We went to office directly at 11am on Sat, no one in office. We called and waited for one hour. still nothing...nobody. The most shocking thing, after we left 5 voice messages with our numbers to call back. Nobody responded for over 1 month.

When showing the property we were shown the east building, which looks very nice. However the unit I was rented was in the west building (6700). The apartment faces Pick n Save and Ope Brewery. During the summer the brewery has volley ball games going most nights until 11 with giant lights that shine at the apartment. The loading dock for Pick n Save is located right next to the west building. They have trucks backing up every morning starting around 5 AM. I liked the big windows in the bedrooms but ended up always having the windows and blinds closed due to the bright lights and noise. If you are renting in the 6700 building please do yourself a favor and drive by early in the morning and late at night to make sure that you are ok with the light and noise levels in the area. They also market it being pet friendly with dog washing stations in the underground parking area. However, it doesn't appear that they ever get cleaned. The smell coming from the room is a lot. Stains in elevators and common areas also take a long time to be addressed. They require you to pay for surface or underground parking. The snow removal during winter wasn't great. A lot of people who parked outside struggled to get out of their parking spots. Lastly, communication has been an issue. They have limited hours in person and take weeks to respond to emails most times.

I love living at the West! Living! I've only lived here for a short time but it is a very nice apartment complex and in a great location! The apartments are very modern and up-to-date. Everyone who lives here is so nice and so is the staff. I have never had an issue with anything here but they are also very quick to fix anything that is broken! I would recommend living here to anyone!

this is the best place I have ever lived in. It is so kind and welcoming to everyone. i love how there are dogs welcome.

Positives… 1 - Nice maintenance guy. 2 - Decent Amenities 3 - Close proximity to different events. Needs Improvement… 1 - Says it’s dog friendly, but is not. 2 - College Housing now. 3 - Management lacks basic customer service skill set.

Going on 4 months since we moved out. We keep calling and leaving messages. We get emails saying the check is on its way. When we do get someone live on the phone, they're indignant and untruthful.