The Waverly on the Lake - Belleville, MI

Avoid this place if you can. In July 2025, the complex began an AC “upgrade” but failed to tell tenants we’d have no AC for days during a major heatwave. I spent nearly a week in a third-floor apartment hitting 90–100°F inside with no backup cooling, no hotel reimbursement, and no alternative plan - a clear disregard for tenant safety. When the new unit was installed on July 8, it leaked from the ceiling, shorted outlets, gave off strange chemical smells, overflowed water onto the floor, and even shocked a maintenance worker. Contractors used the wrong parts, left work incomplete, and communication between management, contractors, and staff was almost nonexistent. The on-site maintenance team and Stephanie from the main office were kind and professional - the problem was top-down mismanagement. It took a month for the AC to be fully functional. In the hottest month of summer. Other issues: • Maintenance: Often patch jobs, like tinkering with a broken fan that still doesn’t work, or wiping mold without fixing the cause. • Management: Avoids accountability, hard to reach, and often dismissive. • Buildings: Poorly insulated (expect $400/month electric bills), mold on doors/windows, balconies in disrepair, amenities rarely available. • Water: Random shutoffs without warning, brown/orange with debris. • Safety & Location: High noise from airports, trains, and highway; frequent crime; multiple apartment fires in recent years. You’ll pay high rent for below-basic housing, endless problems, and management that leaves residents to fend for themselves. Even if you love the location, the stress and expense aren’t worth it. This place is all about cutting costs at the expense of residents’ safety and comfort.

Moved into this complex in late May. I was fooled by the nice pool, and the impressive business and fitness centers. They don't check the air conditioning function before moving people in. It was over 90 degrees in my apartment one afternoon in June, so I put in an emergency request on a Saturday. A young man came, worked on it for about 20 minutes and told me it was fixed. It wasn't. I've complained to the maintenance manager, the maintenance coordinator. The nice receptionist! It's August 6th and I still don't have AC. No one answers the phone number you are supposed to call. I'll be out of here next May, but my advice to you is just don't... Also check the apartment thoroughly before you sign a lease. Especially the HVAC. My stovetop was scratched as if someone used it for a cutting board, but I had already signed the lease and now I'm stuck.

Any good review is a fake review or they paid the individual to post a good review. I have a document on the other review sites that proves this. This place is beyond a pile of trash with more issues than one can count.