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  • Primary Photo - The Preserve at Lakeland Hills Apartments
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    Building Photo - The Preserve at Lakeland Hills Apartments
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    Building Photo - The Preserve at Lakeland Hills Apartments
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Language: English

Open 10am - 6pm Today

View All Hours Office Hours Monday - Friday, 10am - 6pm Saturday, 10am - 5pm Sunday, Closed

The Preserve at Lakeland Hills Apartments media gallery Unit
call 863-777-5456
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Florida Polk County Lakeland City of Lakeland The Preserve at Lakeland Hills Apartments

The Preserve at Lakeland Hills Apartments

4920 State Road 33 N, Lakeland, FL 33805 Property Website

4.2 (57 reviews)

Property Rating

4.2
Great
Out of 5

4.2 Blended Score

See all 57 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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  • Monthly Rent

    $1,348 - $2,284

  • Bedrooms

    1 - 3 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    728 - 1,344 sq ft

The Preserve at Lakeland Hills Apartments
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Move-in Special

Enjoy one month free. Restrictions apply. Talk to a leasing agent for details.

Pricing & Floor Plans

filter results by bedrooms
Dali $1,348 – $1,574
1 Bed 1 Bath 728 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 12-302
    price $1,348
    square feet 728
    availibility Jan 8, 2026
Chagall $1,455 – $2,050
2 Beds 2 Baths 1,181 Sq Ft
6 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 03-301
    price $1,547
    square feet 1,181
    availibility Now
  • Unit 10-205
    price $1,629
    square feet 1,181
    availibility Now
  • Unit 06-206
    price $1,629
    square feet 1,181
    availibility Now
  • Unit 06-302
    price $1,629
    square feet 1,181
    availibility Now
  • Unit 15-303
    price $1,629
    square feet 1,181
    availibility Now
  • Unit 15-106
    price $1,640
    square feet 1,181
    availibility Now

Matisse $1,563 – $1,946
2 Beds 2 Baths 1,050 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 05-205
    price $1,563
    square feet 1,050
    availibility Now
  • Unit 02-305
    price $1,563
    square feet 1,050
    availibility Now
  • Unit 07-304
    price $1,563
    square feet 1,050
    availibility Now
  • Unit 09-103
    price $1,573
    square feet 1,050
    availibility Now
  • Unit 09-205
    price $1,629
    square feet 1,050
    availibility Now

OKeefe $1,576 – $2,284
3 Beds 2 Baths 1,344 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 11-202
    price $1,576
    square feet 1,344
    availibility Now
  • Unit 07-308
    price $1,637
    square feet 1,344
    availibility Now
  • Unit 11-302
    price $1,664
    square feet 1,344
    availibility Now
  • Unit 18-108
    price $1,800
    square feet 1,344
    availibility Dec 12

Dali $1,348 – $1,574
1 Bed 1 Bath 728 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 12-302
    price $1,348
    square feet 728
    availibility Jan 8, 2026
Chagall $1,455 – $2,050
2 Beds 2 Baths 1,181 Sq Ft
6 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 03-301
    price $1,547
    square feet 1,181
    availibility Now
  • Unit 10-205
    price $1,629
    square feet 1,181
    availibility Now
  • Unit 06-206
    price $1,629
    square feet 1,181
    availibility Now
  • Unit 06-302
    price $1,629
    square feet 1,181
    availibility Now
  • Unit 15-303
    price $1,629
    square feet 1,181
    availibility Now
  • Unit 15-106
    price $1,640
    square feet 1,181
    availibility Now

Matisse $1,563 – $1,946
2 Beds 2 Baths 1,050 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 05-205
    price $1,563
    square feet 1,050
    availibility Now
  • Unit 02-305
    price $1,563
    square feet 1,050
    availibility Now
  • Unit 07-304
    price $1,563
    square feet 1,050
    availibility Now
  • Unit 09-103
    price $1,573
    square feet 1,050
    availibility Now
  • Unit 09-205
    price $1,629
    square feet 1,050
    availibility Now

OKeefe $1,576 – $2,284
3 Beds 2 Baths 1,344 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 11-202
    price $1,576
    square feet 1,344
    availibility Now
  • Unit 07-308
    price $1,637
    square feet 1,344
    availibility Now
  • Unit 11-302
    price $1,664
    square feet 1,344
    availibility Now
  • Unit 18-108
    price $1,800
    square feet 1,344
    availibility Dec 12

* Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Basics
    • Due at Application
      • Application Fee Per Applicant
        $75
    • Due at Move-In
      • Administrative Fee
        $250
      • Deposit
        0.00
  • Dogs
      Max of 2
      Restrictions:
      None
      Read MoreRead Less
      Comments
      We are pet-friendly and welcome up to two pets per home. Large dogs are welcome with no weight limits, though select breed restrictions do apply. Please contact us for more details. $25/mo and $100 additional pet fee for second pet. | Restrictions...
      Read MoreRead Less
    • Cats
        Max of 2
        Restrictions:
        None
        Read MoreRead Less
        Comments
        We are pet-friendly and welcome up to two pets per home. Large dogs are welcome with no weight limits, though select breed restrictions do apply. Please contact us for more details. $25/mo and $100 additional pet fee for second pet. | Restrictions...
        Read MoreRead Less
      • Garage Lot
        Parking is open with garages available for rental.
      • Other
      • Surface Lot
      • Storage Unit
        • Storage Deposit
          $0
        • Storage Rent
          $50 / mo

      Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.

      Details

      Property Information

      • Built in 2000
      • 432 units/3 stories

      Matterport 3D Tours

      2BR, 2BA - Newly Renovated
      1/3

      About The Preserve at Lakeland Hills Apartments

      The Preserve at Lakeland Hills Apartments is the apartment youve been looking for in Lakeland, FL. With comfortable one-, two-, and three-bedroom homes complete with washers and dryers, garden-style bathtubs, and private patios, youre guaranteed to find a place to live with a lifestyle to love. Whats more, as a member of the community youll also have access to our dog park and soccer field. Find a home at The Preserve at Lakeland Hills Apartments, where living more is the new standard.

      The Preserve at Lakeland Hills Apartments is an apartment community located in Polk County and the 33805 ZIP Code. This area is served by the Polk attendance zone.

      Unique Features

      • Built-In Desk
      • Soaking Tub
      • Extra Storage
      • Wellness Event Program
      • Yoga Studio
      • Grilling Station
      • Washer and Dryer Hookups
      • Black Appliances
      • Breakfast Bar
      • Coffee Bar
      • On-Site Lake
      • Soccer Field
      • Vinyl Plank Flooring
      • Car Wash Center
      • Storage Units
      • In-Sink Disposal
      • Little Free Library
      • Spin Bikes
      • Sports Court
      • Tile Flooring
      • Heat Included
      • Large Closets
      • Pet Friendly
      • Valet Waste Service
      • Electric Range
      • Farmhouse Sink
      • Fire Pit
      • Off Street Parking
      • Pure Air Community
      • USB Ports

      Contact

      View Property Website
      Language: English
      Open 10am - 6pm Today
      • Monday - Friday, 10am - 6pm
      • Saturday, 10am - 5pm
      • Sunday, Closed
      Property Management Company Logo

      Community Amenities

      Pool

      Fitness Center

      Playground

      Clubhouse

      Recycling

      Business Center

      Grill

      24 Hour Access

      Property Services

      • Maintenance on site
      • Property Manager on Site
      • 24 Hour Access
      • Recycling
      • Renters Insurance Program
      • Planned Social Activities
      • Pet Play Area
      • Car Wash Area
      • Public Transportation

      Shared Community

      • Business Center
      • Clubhouse
      • Breakfast/Coffee Concierge
      • Walk-Up

      Fitness & Recreation

      • Fitness Center
      • Spa
      • Pool
      • Playground

      Outdoor Features

      • Sundeck
      • Courtyard
      • Grill
      • Picnic Area
      • Dog Park

      Apartment Features

      Washer/Dryer

      Air Conditioning

      Dishwasher

      Washer/Dryer Hookup

      High Speed Internet Access

      Walk-In Closets

      Granite Countertops

      Microwave

      Highlights

      • High Speed Internet Access
      • Wi-Fi
      • Washer/Dryer
      • Washer/Dryer Hookup
      • Air Conditioning
      • Heating
      • Ceiling Fans
      • Cable Ready
      • Security System
      • Trash Compactor
      • Storage Space
      • Tub/Shower

      Kitchen Features & Appliances

      • Dishwasher
      • Disposal
      • Granite Countertops
      • Stainless Steel Appliances
      • Pantry
      • Eat-in Kitchen
      • Kitchen
      • Microwave
      • Oven
      • Range
      • Refrigerator
      • Breakfast Nook
      • Quartz Countertops

      Model Details

      • Carpet
      • Tile Floors
      • Vinyl Flooring
      • Dining Room
      • High Ceilings
      • Recreation Room
      • Crown Molding
      • Views
      • Walk-In Closets
      • Linen Closet
      • Window Coverings
      • Balcony
      • Patio
      • Porch
      Location Get Directions
      Schools Restaurants Groceries Coffee Banks Shops Fitness
      Amenities
      • Maintenance on site
      • Property Manager on Site
      • 24 Hour Access
      • Recycling
      • Renters Insurance Program
      • Planned Social Activities
      • Pet Play Area
      • Car Wash Area
      • Public Transportation
      • Business Center
      • Clubhouse
      • Breakfast/Coffee Concierge
      • Walk-Up
      • Sundeck
      • Courtyard
      • Grill
      • Picnic Area
      • Dog Park
      • Fitness Center
      • Spa
      • Pool
      • Playground
      • Built-In Desk
      • Soaking Tub
      • Extra Storage
      • Wellness Event Program
      • Yoga Studio
      • Grilling Station
      • Washer and Dryer Hookups
      • Black Appliances
      • Breakfast Bar
      • Coffee Bar
      • On-Site Lake
      • Soccer Field
      • Vinyl Plank Flooring
      • Car Wash Center
      • Storage Units
      • In-Sink Disposal
      • Little Free Library
      • Spin Bikes
      • Sports Court
      • Tile Flooring
      • Heat Included
      • Large Closets
      • Pet Friendly
      • Valet Waste Service
      • Electric Range
      • Farmhouse Sink
      • Fire Pit
      • Off Street Parking
      • Pure Air Community
      • USB Ports
      • High Speed Internet Access
      • Wi-Fi
      • Washer/Dryer
      • Washer/Dryer Hookup
      • Air Conditioning
      • Heating
      • Ceiling Fans
      • Cable Ready
      • Security System
      • Trash Compactor
      • Storage Space
      • Tub/Shower
      • Dishwasher
      • Disposal
      • Granite Countertops
      • Stainless Steel Appliances
      • Pantry
      • Eat-in Kitchen
      • Kitchen
      • Microwave
      • Oven
      • Range
      • Refrigerator
      • Breakfast Nook
      • Quartz Countertops
      • Carpet
      • Tile Floors
      • Vinyl Flooring
      • Dining Room
      • High Ceilings
      • Recreation Room
      • Crown Molding
      • Views
      • Walk-In Closets
      • Linen Closet
      • Window Coverings
      • Balcony
      • Patio
      • Porch
      Expenses
      Recurring
      Unassigned Garage Parking $100
      Cat Rent $25
      Dog Rent $25
      One-Time
      Storage Fee $50
      Cat Fee $400
      Dog Fee $400
      Office Hours
      Monday 10am - 6pm
      Tuesday 10am - 6pm
      Wednesday 10am - 6pm
      Thursday 10am - 6pm
      Friday 10am - 6pm
      Saturday 10am - 5pm
      Sunday Closed
      863-777-5456
      Neighborhood

      The City of Lakeland, Florida, located conveniently along Interstate 4 just 35 miles east of Tampa, is a bustling town and the home of Florida Southern College. The college campus is famous for its collection of Frank Lloyd Wright architecture -- the largest on-site collection. Lakeland is also home to the Polk Museum of Art, one of the top museums in Florida. The Lakeland Center hosts a variety of events and live performances, including music concerts by acts like Led Zeppelin, Frankie Avalon, and BJ Thomas. The Florida Air Museum will inspire plane enthusiasts.

      The area's many lakes offer an abundance of walking, running, biking, and blading opportunities. Lake Mirror Park has an amphitheater, pedestrian walkways, a historic promenade, and the stunning Hollis Garden. Lake Hollingsworth covers 350 acres and is popular for boating. The Lake-to-Lake Trail will quickly become one of your favorite destinations.

      Learn more about living in City of Lakeland 
      Education
      Colleges & Universities Distance
      Colleges & Universities Distance
      Florida Southern College
      Drive: 12 min 6.0 mi
      Southeastern University
      Drive: 15 min 7.5 mi
      Florida Polytechnic University
      Drive: 14 min 8.0 mi
      Polk State College, Lakeland
      Drive: 20 min 10.4 mi
      The Preserve at Lakeland Hills Apartments is within 12 minutes or 6.0 miles from Florida Southern College. It is also near Southeastern University and Florida Polytechnic University.
      Schools
      • Public Schools
      • Private Schools
      Lake Gibson Senior High School
      Public High School
      Grades PK & 9-12
      2,080 Students
      Nearby
      North Lakeland Elementary School Of Choice
      Public Elementary School
      Grades PK-5
      644 Students
      Attendance Zone
      Lake Gibson Middle School
      Public Middle School
      Grades 6-8
      1,218 Students
      Attendance Zone
      Tenoroc High School
      Public High School
      Grades 9-12
      1,127 Students
      Attendance Zone
      Excel Christian Academy
      Private Elementary, Middle & High School
      Grades PK-12
      432 Students
      Nearby
      Crossroads School
      Private Elementary, Middle & High School
      Grades 1-12
      54 Students
      Nearby
      School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

      View GreatSchools Rating Methodology


      Data provided by GreatSchools.org © 2025. All rights reserved.
      Transportation
      Commuter Rail Distance
      Commuter Rail Distance
      Lakeland
      Drive: 9 min 4.8 mi
      Winter Haven
      Drive: 33 min 20.4 mi
      Poinciana
      Drive: 39 min 32.2 mi
      Tampa
      Drive: 43 min 36.0 mi
      Car-Dependent
      30
      Walk Score®
      Out of 100
      This area is considered a car-dependent area and most errands will require a car.
      Minimal Transit
      0
      Transit Score®
      Out of 100
      Bikeable
      53
      Bike Score®
      Out of 100
      While there’s some bike infrastructure in this area, you’ll still need a car for many errands.
      -
      -
      Soundscore™
      Out of 100

      Traffic:

      -

      Airport:

      -

      Businesses:

      -

      Score provided by

      Scores provided by  and

      Score provided by

      Points of Interest

      Time and distance from The Preserve at Lakeland Hills Apartments.

      Shopping Centers Distance
      Shopping Centers Distance
      Plantation Square
      Walk: 15 min 0.8 mi
      Sandpiper Plaza
      Drive: 5 min 2.2 mi
      Barclay Place Shopping Center
      Drive: 7 min 3.2 mi
      The Preserve at Lakeland Hills Apartments has 3 shopping centers within 3.2 miles, which is about a 7-minute walk. The miles and minutes will be for the farthest away property.
      Parks and Recreation Distance
      Parks and Recreation Distance
      Explorations V Children's Museum
      Drive: 9 min 4.7 mi
      Hollis Gardens
      Drive: 10 min 5.1 mi
      The Preserve at Lakeland Hills Apartments has 2 parks within 5.1 miles, including Explorations V Children's Museum, and Hollis Gardens.
      Hospitals Distance
      Hospitals Distance
      Lakeland Regional Medical Center
      Drive: 6 min 3.6 mi
      The Preserve at Lakeland Hills Apartments is 3.6 miles and a 6 minute drive from Lakeland Regional Medical Center.
      Military Bases Distance
      Military Bases Distance
      MacDill Air Force Base
      Drive: 64 min 46.2 mi
      Governmental U.S. Coast Guard
      Drive: 67 min 53.2 mi
      Avon Park Air Force Station Frostproof
      Drive: 149 min 72.4 mi
      The Preserve at Lakeland Hills Apartments has 3 military bases within 72.4 miles, the nearest is MacDill Air Force Base which is 46.2 miles away and a 64 minute drive.
       
       

      Property Ratings at The Preserve at Lakeland Hills Apartments

      How Is This Rating Determined? How Is This Rating Determined? Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

      Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.
      4.2
      Great
      Out of 5

      4.2 Blended Score

      57 Renter Reviews

      Share details of your own experience with this property

      Sort By
       
      • Most Recent
      • Most Helpful
      • Rating Low-High
      • Rating High-Low
      1. ...
      2. ...
      5/14/25
      Review for Preserves apts

      My experience at looking at a 1 bd 1ba was great very friendly and helpful staff awesome place

      Property Manager at The Preserve at Lakeland Hills Apartments, Responded To This Review

      We really appreciate your positive review! Thank you from all of us at The Preserve at Lakeland Hills Apartments.

      5/12/25
      Wonderful Service

      I stopped in today for information about apartments. Anna was wonderful at giving me options on a few rentals and move in dates. Very welcoming

      Property Manager at The Preserve at Lakeland Hills Apartments, Responded To This Review

      It's awesome to hear that Anna was able to provide you with helpful options and a warm welcome at The Preserve at Lakeland Hills Apartments! We hope you found the information useful and look forward to possibly having you join our community. If there's anything else we can assist with, just let us know!

      4/19/25
      Great service

      Had a great service with Anna, very knowledgeable and helpful!

      Property Manager at The Preserve at Lakeland Hills Apartments, Responded To This Review

      Anna will appreciate the shout-out! Thank you for the 5-star review of The Preserve at Lakeland Hills Apartments!

      9/14/24
      The worst you could ever imagine

      All these 5 star reviews are made by the manangment I am writing this review after enduring nearly five months at The Preserve in Lakeland, and the experience has been nothing short of a nightmare. The apartment is supposed to be smoke-free, yet neighbors smoke weed every single day. I’ve reported this issue repeatedly, but management has done nothing to address it. Additionally, there is constant, disruptive dog barking that I’ve complained about multiple times, but it remains unresolved. The situation is made worse by a severe mold problem. The apartment has leaks in three different areas, leading to a pervasive, unpleasant moldy smell. I provided detailed photos, management claims they can’t detect the odor, even though everyone who visits my home can smell it immediately. To make matters worse, my wife is pregnant, and the living conditions here are unacceptable. I have asked several times to be moved to a different apartment due to these ongoing issues, but management so far, no action has been taken. I’m not asking for anything special, but I am extremely frustrated by the lack of response and resolution. I hope this review highlights the serious problems and prompts immediate action to address them.

      Property Manager at The Preserve at Lakeland Hills Apartments, Responded To This Review

      We apologize for the issues you've faced. Our team has done its best to address and resolve each of these concerns, and we can assure you that there is no mold in your unit. We advise you to contact the leasing office directly if you wish to transfer. Thank you.

      7/29/24
      ROACHES!

      Do not move here, infested with roaches, maintenance doesn’t care, no urgency

      Property Manager at The Preserve at Lakeland Hills Apartments, Responded To This Review

      This feedback is very concerning and not reflective of our commitment to 5-star standards. Please reach out directly so we can discuss this further and work toward improving your experience. Thank you, Maria - Community Manager - 863-686-3600

      3/26/24
      Long Time Resident

      I have lived here for 14 Years. The current managment and maintenace teams are great. The location is great. A short ride to downtown Lakeland.

      Property Manager at The Preserve at Lakeland Hills Apartments, Responded To This Review

      We're glad to know that you've been enjoying your time at The Preserve at Lakeland Hills Apartments for the past 14 years! It's wonderful to see appreciation for our management and maintenance teams, as well as our convenient location. We appreciate your support and hope you continue loving where you live.

      2/14/24
      HORRIBLE PLACE DO NOT MOVE HERE

      DON’T WASTE YOUR TIME HERE. They advertise a certain price, but then tack on about $200-$300 worth of fees (which are things like common area electricity, pest control, valet trash which sucks and then they want to fine you for that when THEY don’t pick it up half of the time, allocated water, and allocated trash, allocated sewer, and a RENT SERVICE FEE). When they have lights that flash all over the complex, the gates never work, half of the amenities are closed, you can hear neighbors late at night because of the creaky floors (I’m on the bottom floor), dog poop everywhere that has not been handled over the course of 3 months that we have been here and just gets worse, parking is not great, there is trash and food all over our hallways and yard that is picked up days later, the front office staff is vague when you have a concern which is frustrating. We have had a few minor issues with the apartment itself but we will be out of here as soon as our lease ends and will be telling our friends to look elsewhere.

      Property Manager at The Preserve at Lakeland Hills Apartments, Responded To This Review

      I'm sorry to read this feedback. We strive to provide a top-notch living experience for our residents, and it's clear that we've missed the mark in your case. I would like an opportunity to discuss these matters further with you so that we can work towards resolving them effectively. Please reach out at your earliest convenience using my contact information below - I look forward to hearing from you soon! Thank you, Maria - Community Manager - 863-686-3600

      12/28/23
      Phenise j

      This place it’s amazing the stuff, etc. it’s amazing very clean. I just moved a couple weeks ago. I love it so far there’s nothing to complain about and the process is extremely fast ?? thank you!

      Property Manager at The Preserve at Lakeland Hills Apartments, Responded To This Review

      We're so glad to know you've been enjoying your new home at The Preserve at Lakeland Hills Apartments! It's fantastic to see that our team and community have made such a positive impression on you. Thank you for sharing your experience, we're here if there is anything else we can assist with. Have an amazing day!

      11/27/23
      Roaches

      Roaches everywhere, I've killed about 20 roaches (no exaggeration) and I've only been here for a day they have pest control but it seems as though they just put new carpet over the roach infestation, other than that the space is very spacious. Didn't get to see my actual until the day of, I also was deceived by the half off rent after I paid a $400 application fee I found out otherwise that it's only for renovated units

      Property Manager at The Preserve at Lakeland Hills Apartments, Responded To This Review

      I'm really sorry you've not enjoyed your time in our community. We take pest control seriously and I apologize if our response to this issue has left you with a different impression. Your feedback regarding the application fee is also noted, and we will be sure to clarify this in future communications. If you're open to discussing these concerns further, please reach out directly so we can work towards a resolution together. Thank you, Maria - Community Manager 863-686-3600

      11/22/23
      Living Here for 9+ years

      The Preserves has been my home for a while now and I've had an overall positive experience. I've listed some pros and cons per my own experience below. ------- PROS: ------- -Very nice pool amenities -Decent enough gym area for basic workouts -New playground area and outdoor grilling -Doggy play area (though it is a bit small) -Pet friendly -Resident portal/app allows for easy service request and payment submission -Overall well-kept neighborhood -Gated community (when the gates work) -Feels like a safe neighborhood to take casual walks in -Close by to Publix, CVS, and some good food places. -Easy access to I4 -10min distance to nearest Hospitals and clinics. -The apartments themselves are very nice and cozy. I used to have 3 or 4 roommates in my large 2 bedroom 2 bath and was comfy. -Vallet Trash Pickup -24 hour inspection notices (no unannounced visits) ------- CONS: ------- -Communication can be lacking between staff and customers -Maintenance requests can also be hit or miss -There can be pest issues usually regarding cocaroaches. Stay on top of keeping your place clean and have sticky traps and you should be fine. I had to ducktape electrical lights back in my early days to prevent them from coming in. It is a lot better now tho still present -They removed the tennis courts with a fake soccer area that noone uses. -Pricing, tho fairly competitive, is still a bit higher for a new apartment than some others. In the current market I would place it as mid-range pricing scale. -The fees for pets are way too high. A flat, roughly, $400 pet fee then an additional, roughly, $10-$30 per month per pet fee depending on what pet you have and how many -The only internet provider is Spectrum so the lines on even the best plans can be inhibited by internet traffic

      Property Manager at The Preserve at Lakeland Hills Apartments, Responded To This Review

      Thank you for taking the time to provide such a detailed review of your experience at The Preserve at Lakeland Hills Apartments. We're glad that you've enjoyed our amenities and found the community comfortable and convenient. Your feedback about communication, maintenance requests, and pest issues is important to us - we'll be sure to address these areas in order to improve our residents' experiences moving forward. Thanks again for sharing your thoughts! Best, Maria - Community Manager - 863-686-3600

      6/26/23
      2023 review - talk to residents before you sign!

      If you are looking for a luxury apartment with pool, security gates and valet trash pickup then this probably isn't the right place for you! Apartments are very nice and so is staff, but pool is often closed for days, gates are often broken and standing open and trash pickup is totally unreliable even though you are required to pay for it. It's a shame, things seem to be going downhill. Drive around and talk to residents before you sign a lease! Two stars because staff is nice and maintenance is prompt when requested.

      Property Manager at The Preserve at Lakeland Hills Apartments, Responded To This Review

      I'm sorry to hear about the issues you've experienced with our amenities and services. We strive to provide a luxury living experience for all of our residents, and it's disappointing that we have fallen short in some areas. I appreciate your feedback and would like the chance to speak with you directly about these matters. If you're willing, please reach out at your convenience so that I can see how we can assist you moving forward. Thank you, Maria Sanchez - Community Manager - 863-686-3600

      6/3/21
      STAY AWAY

      Staff is there to get a check not to really help! Takes 4ever to get them to fix anything. Have not had AC since March . Dog “park” is a poop dump grounds I dislike this place so much . I do not recommend

      4/5/21
      Verified Renter

      The front office staff are timely and communicative!

      3/15/21
      Poor communication

      I delayed moving in so they could install my washer and dryer and when I finally moved in, the washer and dryer was not my building. There was also few bugs. We wrote down in the inventory check list thing anything that was wrong and turned it in and nothing has been attended to. It's been 4 months and we still do not have the washer and dryer installed. They also do not return phone calls. Emergency maintenance however was quick to act when the toilet flooded. That about the only action ever taken by the complex.

      1/30/21
      Verified Renter

      I have been living here since 2017 and have enjoyed the staff and location of this community.

      1/9/21
      Verified Renter

      Quite community for the most part but the office does not answer the phone and the gate is never fixed.

      12/3/20
      Verified Renter

      I am in love with my apartment at the Preserve at Lakeland Hills. From the application process to ease of choosing a move in date, the staff were helpful, kind and professional.

      12/3/20
      Verified Renter

      Nice and quiet place to live. The property management tries to make sure that the area is kept clean. And is always making improvements.

      11/13/20
      Verified Renter

      Terrific place. The management team is actually helpful and I do enjoy living here

      10/29/20
      Verified Renter

      The Preserve always exceeded my expectations. Great team work and effective comunication. Jury always goes beyond in the service and his profesional knowledge.

      10/23/20
      Verified Renter

      Best maintenance system at any place I lived. They're a wonderful staff.

      10/17/20
      Verified Renter

      It was a little rough start when we first moved here about a year ago, but things have improved tremendously!!! We love it here, now! ...and the staff and service Personell are great!

      9/28/20
      Verified Renter

      Buenas noches, me encuentro muy satisfecha con el personal de administración como el de mantenimiento, son muy amables y resuelven los inconvenientes presentados de una manera ágil, aclarando las dudas presentadas.

      9/24/20
      Verified Renter

      When selecting an apartment the washer and dryerbwas included and upon moving there was none. I called the iffice and had to notify them to which they got right on it and within a week they had the new washer and dryer put in.

      9/18/20
      Verified Renter

      Amazing Office Personnel - Rigoberto is an amazing handyman

      9/17/20
      Verified Renter

      I love the property and the staff. Everything is very clean and the staff super kind and professional

      9/8/20
      Verified Renter

      The Preserve at Lakeland Hills is an apartment community that I am proud to reside at. The staff is highly qualified in all aspects of service and are quite helpful to me as a first time apartment resident. The location lends itself to all kinds of downtown activities and the lakes are a joy! :)

      9/5/20
      Verified Renter

      I love living here. The staff and maintenance crew are always so friendly. I appreciate all their help!

      8/25/20
      Verified Renter

      Beautiful well kept property. Leasing dept. extremely helpful and attentive. Quiet friendly neighborhood.

      8/22/20
      Verified Renter

      Sean, Jennifer and Freddy were very helpful and resonsive!

      8/9/20
      Verified Renter

      Very friendly staff

      8/7/20
      Verified Renter

      Se ve que es un lugar limpio y muy agradable y muy buena la seguridad

      7/27/20
      Verified Renter

      It is a wonderful place to live. Everyone is so friendly. When you call for maintenance, they come as soon as they can. And always with a smile. Thank you.

      7/25/20
      Verified Renter

      The Preserve at Lakeland Hills is a beautiful community to raise a family.

      7/16/20
      Verified Renter

      I'm in my 11th year at The Preserve and have enjoyed my apartment. It is a good sized one bedroom which is just right for me.

      7/6/20
      Verified Renter

      Great Community. Apartment home is very spacious. The only negative thing I can comment on is the parking.

      6/22/20
      Verified Renter

      Its a nice community

      5/31/20
      Verified Renter

      I have never lived in a place that I absolutely hate to come home to. Ive reached out about the roach problem and a pest control guy came and sprayed and laid a couple traps which are now full but there was never any follow up and there are tiny roaches that pop up anywhere. They are never where there is food, the only open food we have is a fruit bowl, everything else is closed up or in the fridge and Ive never found them in the sink. On top of that theres the lingering problem of the marijuana smell that seeps through the walls of my neighbors apartment, Ive brought up these concerns before but nothing seems to ever be resolved. I have respiratory issues and it flares up almost constantly when Im in my own home. Our neighbors are also very loud which isnt something Ive brought up before since its usually something you kind of expect from living in an apartment building but it goes on till after 1 am often and we have called the police when our neighbors were partying until 4am one night. Trash collecting is abhorrent and theres is often trash left lying around after its been pick up and trash leak stains all over the stairs and entrance floors. Our neighbors also leave their trash out Friday and Saturday when there is no collections and it sits there for days and we have started to get squirrels that come up and pillage the bags. There is also the instance that I have now had two packages that were missing when I came home that were delivered while at work. This issue was brought up with staff and never resolved. One package was from Amazon and when I asked them about what the driver had seen he told me he dropped it off with my neighbor, when I asked my neighbor he told me he had no idea what I talking about and had never gotten a package. Then there is the nice icing on top with my upstairs neighbor that had a gun discharge and blew a hole through my ceiling in my bedroom while I was asleep and narrowly missed hitting my dog. The police were called and a case started and management staff came to check in the hole but no follow up has been made since Wednesday when that happened. The very very very least the management could do was schedule a time or a plan to fix the hole in my bedroom ceiling. The quality of life is horrible and definitely not worth the price I pay to love here.

      5/8/20
      Verified Renter

      Excellent value, Excellent service.

      5/7/20
      Verified Renter

      The preserve at Lakeland hills is a diverse place welcoming many people. Most people here are kind and engaging in casual conversation. Some people violate the handicap parking because they feel privileged enough not to care. There should be enforcement of this law/policy. Ive recently noticed night patrol- but simply closing the one gate at night would fix the security concern.

      4/21/20
      Verified Renter

      Overall have had a decent experience. The worst thing that has happened is when they were doing inspections, the office lost the master key to my apartment and called me at work threatening to drill/change my locks if I didnt leave my work in the middle of the day (I had to pay to make a copy of my personal key for them at Lowes) and come let them in.....I was extremely angry on that day and would be the main reason that I wouldnt recommend this complex. I was treated very poorly to be a loyal resident of 4 years with no issues or late rent.

      4/2/20
      Verified Renter

      Staff is Friendly and Courteous. Work is done quickly and well.

      4/1/20
      Verified Renter

      Until now with everything closed I have love living here. But right now we cant do anything and were still paying the higher rent for no pool no weight room no clubhouse nothing.

      8/15/19
      Horrible experience

      I applied to this place because its perfect for me. However my experience has been horrible. I had four different contact numbers, 5 including the number listed on this site. Noone answers or I get an error message after 20 rings. One person put me on hold then proceeded to close down and leave for the day. While I was on hold! Honestly feel like I was just scammed out of 200 dollars.

      9/12/18
      Im not living here again.

      I run a business and i can say you guys really need a new manger, someone who knows how to come down to the office and actually talk to not only their employees, but the customers as well. You could hire some really great staff whom could make this place way more plesant. Like hiring a new lawn maintenance person, if i had that job there would be absolutely no trash, there would always be dog poop bags, i would talk to the residence and listen to their concerns. You need a better crew..

      9/12/18
      Run away!

      They make things look nice when you first move in, after moving in everything starts breaking, the staff no longer cares about service, the fans start making noise, the seals they used to cover mold start unfolding, it’s a Nightmare.

      9/12/18
      Melanie is great.

      I had a great experience, I called for information and Melanie was very helpful giving me all the information i needed . She was very detailed in mentioning all the amenties of the property.

      7/13/18
      Worst customer service

      Been a nightmare since we signed the lease Specifically, daisy has been incompetent, did not return several (ie. more than 10) phone calls since signing lease to update us about welcome packet Vanessa, has also been a nightmare. It has been 18 days since we moved in and still no washer and dryer. We have gone into office, phoned them and are always told it will be delivered either that day or the next. We have also been hung up on when talking to the leasing office. I would not move here again. Go next door or down the road. Just DONT sign a lease here. The absolute worst in customer service. We thought we were saving a little bit of money since the rates are a bit cheaper than surrounding properties and at first glance appears similar in quality. I can guarantee you thought, that your ACTUAL unit will be in pretty bad shape. Nasty carpet, old cabinets, old appliances and awkward built interiors.

      4/16/18
      Would NEVER Recommend

      Husband & I could not move out fast enough. Started getting screwed from the very first month. Office staff is shady & make up different answers each time you ask a simple question. You can never get hold of managers. Installed a broken washer/dryer and charged us for it. Maintainance is SLOW & does not solve problem. Thin walls and ceilings you can hear everything. 200 registered sex offenders in a 5 mi radius. Overall HORRIBLE experience.

      3/20/18
      Rude management

      I moved in three years ago and liked the property and staff, but since new management took over every experience I’ve had in the office has been horrible. Just today I got a note on my door saying that I have to attend a mandatory meeting to get my key for the gate or I would be locked out. This meeting is in two days and happens for different buildings at times between 10am and 4pm ON A WEEKDAY. I can’t take a sick day from work and I’m livid. DO NOT LIVE HERE. This is just one example. I had packages stolen because the office staff refused to take packages and hadn’t installed lock boxes. They are a mess.

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      The Preserve at Lakeland Hills Apartments Photos

      • 2BR, 2BA - Newly Renovated

      Models

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      Frequently Asked Questions
      Which floor plans are available, and what are the price ranges?

      The Preserve at Lakeland Hills Apartments has one to three bedrooms with rent ranges from $1,348/mo. to $2,284/mo.

      Can I see a model or tour The Preserve at Lakeland Hills Apartments?

      You can take a virtual tour of The Preserve at Lakeland Hills Apartments on Apartments.com.

      What neighborhood is the property located in?

      The Preserve at Lakeland Hills Apartments is in City of Lakeland in the city of Lakeland. Here you’ll find three shopping centers within 3.2 miles of the property. Two parks are within 5.1 miles, including Explorations V Children's Museum, and Hollis Gardens.

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      4920 State Road 33 N

      Lakeland, FL 33805

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