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Language: English

Closed Today

View All Hours Office Hours Monday, Closed Tuesday - Friday, 10am - 6pm Saturday, 10am - 5pm Sunday, Closed

The Merchant media gallery Unit
call 843-882-4972
Floor Plan View Body
South Carolina Charleston County Charleston Upper Peninsula The Merchant

The Merchant

102 Sottile St, Charleston, SC 29403

4.4 (25 reviews)

Property Rating

4.4
Great
Out of 5

4.4 Blended Score

See all 25 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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843-882-4972
Property Management Company Logo
  • Monthly Rent

    $2,110 - $3,705

  • Bedrooms

    1 - 2 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    646 - 1,061 sq ft

The Merchant
Property Management Company Logo
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Experience the pulse of the city from a community designed with your lifestyle in mind. The Merchant blends contemporary comfort with local character, offering thoughtfully crafted spaces in the heart of the area's up-and-coming NoMo neighborhood. Whether you're working remotely in our co-working lounge, unwinding at the resort-style pool, or exploring nearby hotspots, every moment at our Downtown Charleston apartments supports a vibrant, connected life.

Read More

Pricing & Floor Plans

filter results by bedrooms
Harbor $2,110 – $2,570
1 Bed 1 Bath 752 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 03-303
    price $2,110
    square feet 752
    availibility Now
  • Unit 03-307
    price $2,200
    square feet 752
    availibility Aug 16
  • Unit 02-203
    price $2,175
    square feet 752
    availibility Aug 22
Cooper $2,210 – $2,580
1 Bed 1 Bath 646 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 05-407
    price $2,210
    square feet 646
    availibility Now
Edisto $2,210 – $2,580
1 Bed 1 Bath 720 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 02-109
    price $2,210
    square feet 720
    availibility Now
Crosstown $2,265 – $2,635
1 Bed 1 Bath 689 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 01-305
    price $2,265
    square feet 689
    availibility Now
Folly $2,225 – $2,595
1 Bed 1 Bath 731 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 04-101
    price $2,225
    square feet 731
    availibility Jul 1
Row $2,680 – $3,705
2 Beds 2 Baths 1,028 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 07-301
    price $2,910
    square feet 1,028
    availibility Now
  • Unit 02-308
    price $2,755
    square feet 1,028
    availibility Jun 2
  • Unit 07-201
    price $2,860
    square feet 1,028
    availibility Jun 13
  • Unit 01-102
    price $2,780
    square feet 1,028
    availibility Jun 15
  • Unit 01-202
    price $2,755
    square feet 1,028
    availibility Jul 7
  • Unit 08-301
    price $2,910
    square feet 1,028
    availibility Jul 8
  • Unit 02-208
    price $2,755
    square feet 1,028
    availibility Jul 12
  • Unit 01-208
    price $2,680
    square feet 1,028
    availibility Aug 19

Sawyer $2,730 – $3,040
2 Beds 2 Baths 1,061 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 01-306
    price $2,730
    square feet 1,061
    availibility Aug 2
Savannah $2,855 – $3,170
2 Beds 2 Baths 1,045 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 06-311
    price $2,855
    square feet 1,045
    availibility Sep 7
Harbor $2,110 – $2,570
1 Bed 1 Bath 752 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 03-303
    price $2,110
    square feet 752
    availibility Now
  • Unit 03-307
    price $2,200
    square feet 752
    availibility Aug 16
  • Unit 02-203
    price $2,175
    square feet 752
    availibility Aug 22
Cooper $2,210 – $2,580
1 Bed 1 Bath 646 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 05-407
    price $2,210
    square feet 646
    availibility Now
Edisto $2,210 – $2,580
1 Bed 1 Bath 720 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 02-109
    price $2,210
    square feet 720
    availibility Now
Crosstown $2,265 – $2,635
1 Bed 1 Bath 689 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 01-305
    price $2,265
    square feet 689
    availibility Now
Folly $2,225 – $2,595
1 Bed 1 Bath 731 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 04-101
    price $2,225
    square feet 731
    availibility Jul 1
Row $2,680 – $3,705
2 Beds 2 Baths 1,028 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 07-301
    price $2,910
    square feet 1,028
    availibility Now
  • Unit 02-308
    price $2,755
    square feet 1,028
    availibility Jun 2
  • Unit 07-201
    price $2,860
    square feet 1,028
    availibility Jun 13
  • Unit 01-102
    price $2,780
    square feet 1,028
    availibility Jun 15
  • Unit 01-202
    price $2,755
    square feet 1,028
    availibility Jul 7
  • Unit 08-301
    price $2,910
    square feet 1,028
    availibility Jul 8
  • Unit 02-208
    price $2,755
    square feet 1,028
    availibility Jul 12
  • Unit 01-208
    price $2,680
    square feet 1,028
    availibility Aug 19

Sawyer $2,730 – $3,040
2 Beds 2 Baths 1,061 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 01-306
    price $2,730
    square feet 1,061
    availibility Aug 2
Savannah $2,855 – $3,170
2 Beds 2 Baths 1,045 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 06-311
    price $2,855
    square feet 1,045
    availibility Sep 7
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • Dogs Allowed
  • Monthly pet rent
    $20
  • One time Fee
    $500
  • Pet deposit
    $0
  • Restrictions:
    Aggressive Breed Restrictions
  • Cats Allowed
  • Monthly pet rent
    $20
  • One time Fee
    $500
  • Pet deposit
    $0
  • Parking
  • Other
    --

Details

Lease Options

  • Available months 6,7,8,9,10,11,12,13,14,15

Property Information

  • Built in 2020
  • 231 units/3 stories

Matterport 3D Tours

Pet Spa
1/5

About The Merchant

Experience the pulse of the city from a community designed with your lifestyle in mind. The Merchant blends contemporary comfort with local character, offering thoughtfully crafted spaces in the heart of the area's up-and-coming NoMo neighborhood. Whether you're working remotely in our co-working lounge, unwinding at the resort-style pool, or exploring nearby hotspots, every moment at our Downtown Charleston apartments supports a vibrant, connected life.

The Merchant is an apartment community located in Charleston County and the 29403 ZIP Code. This area is served by the Charleston 01 attendance zone.

Unique Features

  • 24/7 Fitness Center
  • Glass Showers with Subway Tile*
  • On-Site Management
  • Two Designer-Finish Palettes
  • Wood-Style Flooring*
  • Bike Room
  • Ceiling Fan
  • Controlled Access Community
  • Balconies*
  • Double Vanity Sinks*
  • EV Charging Stations
  • Letter Writing Nook
  • Library and Co-Working Lounge
  • Modern Chrome Fixtures & Hardware
  • Pet Spa
  • River Views from Select Homes*
  • 9-12 Ft. Ceilings
  • Air Conditioner
  • Game Room with TVs and Café Seating
  • Quartz Countertops with Tile Backsplash
  • Sparkling Pool
  • ADA Compliant*
  • Built-In Kitchen Islands*
  • Contemporary Open Kitchens
  • Spacious Closets
  • Washer & Dryer
  • Yoga and Barre Studio with Spin Bikes
  • Flexible Lease Options
  • High-Speed Internet Access
  • Electronic Thermostat
  • Off Street & Garage Parking Available
  • On-Site Maintenance
  • Package Receiving Hub
  • Social Events

Contact

View Property Website
Language: English
Closed Today
  • Monday, Closed
  • Tuesday - Friday, 10am - 6pm
  • Saturday, 10am - 5pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Elevator

Clubhouse

  • Package Service
  • Wi-Fi
  • Controlled Access
  • Maintenance on site
  • Pet Washing Station
  • EV Charging
  • Elevator
  • Clubhouse
  • Lounge
  • Fitness Center
  • Spa
  • Pool
  • Bicycle Storage
  • Gameroom

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

High Speed Internet Access

Walk-In Closets

Island Kitchen

Granite Countertops

Microwave

Highlights

  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Ceiling Fans
  • Double Vanities

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Granite Countertops
  • Stainless Steel Appliances
  • Island Kitchen
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Quartz Countertops

Model Details

  • Carpet
  • Tile Floors
  • Vaulted Ceiling
  • Walk-In Closets
  • Window Coverings
  • Balcony
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Package Service
  • Wi-Fi
  • Controlled Access
  • Maintenance on site
  • Pet Washing Station
  • EV Charging
  • Elevator
  • Clubhouse
  • Lounge
  • Fitness Center
  • Spa
  • Pool
  • Bicycle Storage
  • Gameroom
  • 24/7 Fitness Center
  • Glass Showers with Subway Tile*
  • On-Site Management
  • Two Designer-Finish Palettes
  • Wood-Style Flooring*
  • Bike Room
  • Ceiling Fan
  • Controlled Access Community
  • Balconies*
  • Double Vanity Sinks*
  • EV Charging Stations
  • Letter Writing Nook
  • Library and Co-Working Lounge
  • Modern Chrome Fixtures & Hardware
  • Pet Spa
  • River Views from Select Homes*
  • 9-12 Ft. Ceilings
  • Air Conditioner
  • Game Room with TVs and Café Seating
  • Quartz Countertops with Tile Backsplash
  • Sparkling Pool
  • ADA Compliant*
  • Built-In Kitchen Islands*
  • Contemporary Open Kitchens
  • Spacious Closets
  • Washer & Dryer
  • Yoga and Barre Studio with Spin Bikes
  • Flexible Lease Options
  • High-Speed Internet Access
  • Electronic Thermostat
  • Off Street & Garage Parking Available
  • On-Site Maintenance
  • Package Receiving Hub
  • Social Events
  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Ceiling Fans
  • Double Vanities
  • Dishwasher
  • Disposal
  • Granite Countertops
  • Stainless Steel Appliances
  • Island Kitchen
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Quartz Countertops
  • Carpet
  • Tile Floors
  • Vaulted Ceiling
  • Walk-In Closets
  • Window Coverings
  • Balcony
Expenses
Recurring
Cat Rent $20
Dog Rent $20
One-Time
Cat Fee $500
Dog Fee $500
Office Hours
Monday Closed
Tuesday 10am - 6pm
Wednesday 10am - 6pm
Thursday 10am - 6pm
Friday 10am - 6pm
Saturday 10am - 5pm
Sunday Closed
843-882-4972
Neighborhood

Nestled in the coastal city of Charleston, the Upper Peninsula is an up-and-coming community nestled along Cooper River. Although much of the Upper Peninsula is currently industrial, this neighborhood is booming with new residential communities. The neighborhood sits along Interstate 26 and U.S. Highway 78, where residents can find an array of local restaurants, breweries, and services like Tradesman Brewing Company, Workshop, and Edmund’s Oast Brewing Company. There are affordable apartments available in the Upper Peninsula, with more and more upscale apartment communities on the way. Residents of this neighborhood have easy access to Charleston, home to the Historic Charleston City Market, Rainbow Row, and Marion Square.

Learn more about living in Upper Peninsula 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Trident Tech., Palmer
Drive: 4 min 1.5 mi
Charleston School Of Law
Drive: 4 min 1.9 mi
The Citadel
Drive: 6 min 2.2 mi
Medical Univ. of S.C.
Drive: 6 min 2.7 mi
The Merchant is within 4 minutes or 1.5 miles from Trident Tech., Palmer. It is also near Charleston School Of Law and The Citadel.
Schools
  • Public Schools
  • Private Schools
Sanders-Clyde Elementary
Public Elementary School
Grades PK-5
390 Students
Attendance Zone
Simmons Pinckney Middle
Public Middle School
Grades 6-8
219 Students
Attendance Zone
Burke High
Public High School
Grades 9-12
352 Students
Attendance Zone
New Israel Christian School
Private Elementary School
Grades PK-K
42 Students
Nearby
The Charleston Catholic School
Private Elementary & Middle School
Grades PK-8
188 Students
Nearby
Ashley Hall School
Private Elementary, Middle & High School
Grades PK-12
640 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

The Merchant is near Charleston AFB/International, located 12.6 miles or 19 minutes away.

Commuter Rail Distance
Commuter Rail Distance
Charleston Amtrak Station
Drive: 9 min 6.1 mi
Airports Distance
Airports Distance
Charleston AFB/International
Drive: 19 min 12.6 mi
Somewhat Walkable
63
Walk Score®
Out of 100
You might be able to get out and walk when living in this area. Some errands can be accomplished on foot, but for others you’ll need a car.
Some Transit
36
Transit Score®
Out of 100
You'll likely want a car when living in this area since it has few transit options.
Bikeable
58
Bike Score®
Out of 100
While there’s some bike infrastructure in this area, you’ll still need a car for many errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from The Merchant.

Shopping Centers Distance
Shopping Centers Distance
Kings Plaza
Walk: 18 min 1.0 mi
Ansonborough Square
Drive: 5 min 2.1 mi
King & Calhoun
Drive: 5 min 2.3 mi
The Merchant has 3 shopping centers within 2.3 miles, which is about a 5-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Children's Museum of the Lowcountry
Drive: 4 min 1.9 mi
Charleston Museum
Drive: 4 min 2.0 mi
Tiedemann Park Nature Center
Drive: 5 min 2.1 mi
South Carolina Aquarium
Drive: 5 min 2.1 mi
Cooper River Marina
Drive: 13 min 4.4 mi
The Merchant has 5 parks within 4.4 miles, including Tiedemann Park Nature Center, Children's Museum of the Lowcountry, and Charleston Museum.
Hospitals Distance
Hospitals Distance
MUSC Medical Center
Drive: 6 min 2.9 mi
Roper Hospital
Drive: 6 min 2.9 mi
Palmetto Lowcountry Behavioral Health
Drive: 6 min 3.3 mi
The Merchant has 3 hospitals within 3.3 miles, the nearest is MUSC Medical Center which is 2.9 miles away and a 6 minute drive.
Military Bases Distance
Military Bases Distance
Charleston Coast Guard Station
Drive: 8 min 3.4 mi
Charleston Naval Base
Drive: 13 min 6.3 mi
Charleston Air Force Base
Drive: 13 min 9.2 mi
The Merchant has 3 military bases within 9.2 miles, the nearest is Charleston Coast Guard Station which is 3.4 miles away and a 8 minute drive.
 
 

Property Ratings at The Merchant

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

4.4
Great
Out of 5

4.4 Blended Score

25 Renter Reviews

Share details of your own experience with this property

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  • Rating High-Low
  1. ...
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1/23/25
Verified Renter

After living in an old Charleston house with pest issues and a lousy landlord, living somewhere where things are quickly addressed is live changing!

Property Manager at The Merchant, Responded To This Review

Hi, we're overjoyed to see your 5-star rating, and truly thank you for sharing! Don't hesitate to reach out to our office at Themerchant@waterton.com if you need anything. Sincerely, The Merchant Team

12/15/24
Verified Renter

Most aspects of the merchant are severely lacking. Angela is awesome, Mike and the new maintenance guy are great, but pretty much everything else we’ve experienced since moving in in April has been below our expectations.

Property Manager at The Merchant, Responded To This Review

We're very sorry to hear that you're unhappy with your experience. Feedback like yours is what drives us to improve. If you're open to it, we'd like to look into the issues you're experiencing. Please contact us directly at Themerchant@waterton.com so that our team can help resolve these issues. Sincerely, The Merchant Team

11/25/24
Verified Renter

Spacious apartments for a fair price and a location that is convenient to downtown. Great amenities, but poor sense of community. Apartments are a bit dated and mold has been a recurring issue for myself and my friends apartments. But overall good value for the price!

Property Manager at The Merchant, Responded To This Review

Thank you for taking the time to share your experience with us. The Merchant is now under new ownership and management. Please reach out to our office at your earliest convenience so we can work together to resolve your concerns. Sincerely, The Merchant Team

9/5/24
Verified Renter

I've had a great experience at The Merchant. You are paying for close proximity to all the best features Charleston has to offer. The pool gets great sun. The gym has what's needed to stay healthy, and I've never seen it get overcrowded. The Yoga room is cool too. Plus it's very dog friendly, which enhances the energy.

6/15/24
Verified Renter

Everyone is very nice and tries their best ot be helpful

5/5/24
Verified Renter

Overall I do enjoy the merchant. The amenities and the apartment itself and the community.

Property Manager at The Merchant, Responded To This Review

Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at The Merchant!

3/21/24
Great Location

LOVE LOVE LOVE this location. Super convenient to get anywhere downtown or mount pleasant. I love the amenities. I moved here about a year ago and have had nothing but pleasant experiences. 10/10

Property Manager at The Merchant, Responded To This Review

Hi, your review about The Merchant made our day! Thanks so much for taking the time to write. Our team makes it their mission to deliver an excellent experience. We're so glad we delivered during your visit, and we're here if you need any additional info!

1/31/24
Verified Renter

I’m very satisfied with the apartment however, there are some things that need to be fixed in the community. 1. The outlets in my apartment are not working. We told the front office but nothing has been done yet. 2. The pool has a leak in it and I keep being told it’s gonna be fixed. I’ve not seen anything done or any working done on it. 3. The gate to the lock has been broken for about a week and a half now has not been fixed yet. I’ve been wondering why. 4. Building three on the front built door is not showing up all the way and at night I find it to be unlocked and unsecure. 5. There is no clear time when the trash comes pick picks up I’m confused and what time they pick up would like to know. Thank you. Overall, I’m very satisfied with the community and the apartments beautiful. Love living at the merchant I just want some clarification on these things and also these things to be fixed. Thank you.

Property Manager at The Merchant, Responded To This Review

Hi - I'm so sorry to hear your experience didn't meet your expectations (or our standards), and one of us will get in touch directly to see what we can do to make it right. Trash service is seven days a week, trash must be outside before 7pm. Valet will pick up starting at 7pm. Please email us at themerchantmgr@greystar.com when you have an opportunity, and we'll be more than happy to try and turn your experience around.

8/14/23
Verified Renter

I've only lived at The Merchant for a month, but so far I absolutely love it. I love the location of The Merchant and how close in proximity places are to where The Merchant is!

Property Manager at The Merchant, Responded To This Review

Hello, Thank you so much for taking the time to post your great review. We love hearing that our residents are enjoying their experience. If there is anything we can do to improve your time here, please feel free to contact the leasing office at 843-872-0948 or themerchant@greystar.com. Thanks again and we hope that you continue to enjoy your experience at The Merchant.

7/12/23
Verified Tenant for 1 Year: DO NOT RENT FROM THEM

It's my hope that folks who want to rent here will see my feedback and be able to make a more informed decision about where they choose to live. I'll detail my experience in chronological order. Moving Day: When we moved in (my wife and I), there were really no guidelines whatsoever. It was like management didn't care at all about anything; this would serve as a foreboding. The apartment smelled stale and like it hadn't been cleaned. There were huge scratches on the floor and it looked dirty and like no one had worked to prepare the apartment for our move in. Time Served: I was excited to use the amenities at our "Full Service" apartment complex, but throughout my time here my patience and expectations plummeted. At no point during my tenure here was I able to consistently use the poolside grills. At first they were broken, then the management office just refused to continue buying propane. Then they broke again, and that's when I pretty much gave up using it. Maintenance issues plagued us throughout the term of our contract. At one point our AC was out a whole week in the hot Charleston summer. The staff maintenance guy changed about 3-4 times while we were there, and none of them were very effective. Our bedroom door pretty much hung half affixed to the door frame for the entire time we were there, this was attempted to be fixed several times and to no avail. Our washing machine never really worked right, and while we tried to have it fixed they never were serious about addressing our issue. Small things add up over time, and I could go on and on but ultimately the management group had no interest in maintaining their assets or providing any kind of upkeep whatsoever. Time and time again, I would see things break and just sit there broken not only in our apartment but in the common areas as well. This is a sign of "Bad Ownership". Moving Out: The day has come! My expectations are low, and I don't envy the folks taking my spot. Good luck and good riddance Merchant Apartments!!! Have fun with Grey Star, they are not a model for success by any standards and have been incredibly useless.

Property Manager at The Merchant, Responded To This Review

Hello, Thank you for taking the time to post your review. We are truly sorry to hear about your experience at The Merchant. As you are probably already aware, Greystar became the new management company for The Merchant on June 19, 2023 and we are happy to address all of your concerns directly. Please contact the leasing office at 843-872-0948 or themerchant@greystar.com and we can discuss this further. Thanks again and we look forward to hearing from you.

3/31/23
Unsafe

Multiple car jackings a week. Gate 'guarding' cars is open to the public. Can walk right in. 3rd party security team does absolutely nothing. Had a call with real estate investment rep and she told me if I really felt unsafe to dial 9-1-1. Incredibly condescending. Pretty place if you want to deal with shootings, lack of cops, carjackings, breakins, etc. I had recommended this place to multiple friends who were moving here in droves because of job transfer. We will all be moving out, some of us early. Not worth your windows smashed.

Property Manager at The Merchant, Responded To This Review

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide.

1/9/23
Not recommended at all

$300 admin fees but no cooperation by admin. First, they sent a lease for the one bedroom apartment you liked. When they take $300 and you sign, they say it is not available. They said no other one bedroom apartment is available. We had to take a 2 bedroom unit for about $1000 more. When you arrive the employee named Daisy, won’t treat you in a pleasant way. When we moved in, water smells sulphuric. There is not hot water in apartment. Plus, the elevator is not working. It’s just fancy interiors but even basic things are not maintained! Extremely bad experience!

Property Manager at The Merchant, Responded To This Review

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (843) 872-0948 to discuss this further.

11/3/22
so many issues, but pretty apartment and clubhouse

Move in experience was really poor, they had just changed management for the second time while I was signing and they didn’t know I was coming on moving day when I went to get my keys. Thank God they didn’t give my apt away as they were clueless. Eventually I got my keys and entered the apt. It was dirty and no paint job or repairs etc. it took months for them to send someone to paint up the scuffs from previous tenants. Also months for them to fix my month free move in after they had corporate come in bc all the previous staff quit. What a mess, eventually corporate fixed everything. It was perfect. When they left, that’s when issues started up again.. Parking issue is ridiculous. You pay a monthly fee to not have a parking spot. Gates are always broken and anyone can park, friends, visitors etc. they enforced towing at one point but it stopped due to the contract, I confirmed with the towing company. Later they started again but ONLY if tenants call. So you have to call to report violations, management doesn’t care. Over the summer we had 0 grills working. Took months to fix. Yay for using grills for the summer cookouts! Dog poop bags everywhere and poop all over as no one picks up and bins are usually full so people don’t bother. Projects. Right around the corner you have the lovely projects, two weeks ago there was a shooting and someone died, right in your backyard. This place is not safe. Multiple car break ins, tenant had a car stolen, you do not want to walk around at night alone with your dog bc people cut through the parking to go to the projects. Many times the door fobs are also not functioning so anyone can enter. The clubhouse is pretty and clean but that is about it. They don’t care about the other buildings. Floors are never cleaned, I haven’t heard a vacuum in months and we had a huge spit in the elevator for over a month with no one cleaning till i complained. Halls smell like pee and it’s never cleaned bc they literally never send in anyone to clean. Lastly, the train. It really is an issue. It’s loud. Very loins and comes 3-4 times an day and you will get stuck for over 45 min waiting for it to move if you don’t know the short cut. This place could be amazing, but sadly it’s not. I regret signing a 15 month lease that’s for sure. We just had 60 percent of my floor move out. This place is going down fast and it’s all bc of poor management.

Property Manager at The Merchant, Responded To This Review

Hi there, we regret to hear that you are displeased with your recent experience with us.

9/2/22
INCREDIBLY DISAPPOINTED

You will read multiple reviews about issues with the gates and security, they are still not fixed. The gates are broken and left open a majority of the time. There is not enough parking for tenants though they recently started charging a monthly parking fee. If they say they enforce parking by towing they are lying. They know they can’t enforce it effectively because there aren’t enough spots for tenants so they would only be towing their own tenants cars. There has also been multiple break-in’s. We were given a different apartment than we signed a lease for. While it is an A2 layout we were not told it was a “elderly living unit” which is their equivalent of an ADA unit on an upper floor. I specifically asked and having in writing if our unit has a kitchen bar and double sink as this was very important to my husband and I when choosing an apartment. We were told it does prior to our move in. This unit has no kitchen bar, no storage closet as they used a side by side washer/dryer instead of stackable, a single bathroom sink instead of a double, closet storage only goes 3.5ft high (all my handing clothes touch the ground), and the worst part is that there is no door from the main living space into the bathroom so guest have to walk through our bedroom and closet to use the toilet which is uncomfortable for us and our guests. They said the best they could do was move us to an alternate apartment in 2months, then they said that alternate apartment was no longer available after we lived out of boxes for weeks in anticipation of moving to the alternate apartment. The mail room is a disaster and packages frequently get stolen. Though they use the Luxer package delivery service there aren’t enough lockers for everyone’s packages so they are just left sitting out for anyone to take. The pool was broken for 2 weeks in August. The bug infestation is unbelievable. 7 days after I let management know of bugs in our apartment they finally had someone come out and spray for pests. The list goes on & on. I truly wish this wasn’t the case. No one wants to be miserable where they live. My husband and I would NEVER sign another lease here and have had nothing but a poor experience. Daisy the front office staff has been unhelpful and plain offensive on more than one occasion. The management is unwilling to fix ongoing issues. We wish we wouldn’t have been ‘wow’ed by the bright new shiny apartment and would have taken the plethora of recent poor reviews seriously!

6/29/22
Do not recommend!

There are major issues with both the property and the management. There are routine vehicle break-ins, theft, and vandalism on the property in the gated parking lots with no measurable response from management. They do not communicate safety concerns and updates with residents, and lack transparency. There is a concerning lack of professionalism in working with residents to resolve even basic issues. There was a resident who stole $1,000’s of packages from the mail room, and a resident arrested on the property for selling drugs. Management never communicated anything about either to residents. I don’t feel safe living here under their management. There aren't enough parking spaces for tenants — 206 available spaces in our lots to serve 231 apartment units. There are roughly 20 alternative parking spaces outside the gated lots. Residents are forced to pay a parking fee or are not allowed to park on the property and there are no nearby parking facilities, street spaces, or other alternatives. Wifi has been cancelled for the pool area, conference room, library, and art room, and the wifi in the main community building is barely sufficient to work from. The echelon bikes barely work - they don’t connect or stay online and the bike cleats are too stiff to use. Neither of the grills have been working for weeks. The fire pits haven’t been working either. The pool is rarely clean, despite putting a vaccuum in each morning. It doesn’t pick up any of the dust, dirt, or bugs off the bottom. The gutters are never cleaned and bottom never brushed. There is dog poop all over the property. The landscaping is rarely tended to. After canceling our former cleaning service for several weeks, they finally hired a new group that does the bare minimum. My building was just cleaned for the first time in over a month. The maintenance team is nice, but if you put in a request, you aren’t given any notice of when they’re coming to fulfill your request, or any indication they have entered your home while you were away, or any note on repair status after they’ve left. All in all, not luxury living. Especially when our amenities seem to slowly be disappearing — and rental prices are increasing by hundreds.

6/4/22
Stay Away!

We have lived here for almost a year now. This property has declined significantly. The hallways and stairwells smell like dog urine. Multiple vehicles, including my own, have been broken into in the gated lot. There is no security on site even though they claim there is. The hallways are dirty and in need of any kind of cleaning. Management hours are now very limited and when you do have a problem, on site management does not help at all. Before you rent here, take a ride down and road and look at the apartment complex less than a block away - projects. People from these apartments jump the fence (or just come through the broken gate) and attempt to enter the building. This place is horrible. Stay away!!!!

4/2/22
Love living here

Only complaint is thin walls, other than that love it here! Great amenities.

11/28/21
Verified Renter

The Merchant is great. Everyone is very friendly, staff and residents alike. I am very thankful that they are pet-friendly for my dog, Khya. They have a variety of floor plans to fit anyone's needs, including ones with balconies! The amenities are very cool, especially the library and art room.

Property Manager at The Merchant, Responded To This Review

Thank you for this great review and five-star rating. We are so glad that you have enjoyed all that The Merchant has to offer. We hope you enjoy living here for years to come! -Kandi Rice, Community Director

8/17/21
Verified Renter

It is a very lovely community with beautiful apartments and stunning amenities! You really feel like you get what you paid for!!

Property Manager at The Merchant, Responded To This Review

Thank you for this great review! We are pleased to hear that everything was up to your expectations. Thank you. - Kandi Rice, Community Director

8/8/21
Verified Renter

The overall vibe is that of a home. I get a lot of joy coming home to a clean respectful building where everything is neat and tidy.

Property Manager at The Merchant, Responded To This Review

Thank you for this great review! We are pleased to hear that everything was up to your expectations. Thank you. - Kandi Rice, Community Director

7/3/21
Verified Renter

The Merchant is beautiful-- amazing pool and gym! The community is super friendly and staff/maintenance are very responsive. I love my 1b apartment-- I can barely hear my neighbors and have been able to wfh with ease. I am very happy I chose the Merchant to be my home sweet home in CHS!

Property Manager at The Merchant, Responded To This Review

Thank you so much for taking the time to write this incredible review! We are delighted that you're enjoying your experience at The Merchant. — Kandi Rice, Community Director

6/23/21
Very nice to work with

Really loved the place and people and when circumstances changed they were great to work with. Highly recommend

Property Manager at The Merchant, Responded To This Review

Thank you for writing this review! We appreciate the kind words and are delighted to hear of your positive experience with us. — Kandi Rice, Community Director

6/18/21
Verified Renter

Really awesome place! So glad my roommate and I chose this property in downtown Charleston. The pool is amazing, nice layout of buildings and love the Luxer package service! Tori at the leasing office is awesome, too, and so sweet and helpful!

Property Manager at The Merchant, Responded To This Review

We appreciate this excellent rating! Our team is committed to your satisfaction and well-being. Thank you for choosing to make your home in our community! - Kandi Rice, Community Director

6/18/21
Verified Renter

Great quality apartments in a great location! Friendly staff made the move from out of state an easy process.

Property Manager at The Merchant, Responded To This Review

Thank you for taking the time to write this review! The comfort of our residents is of the highest importance to us. We are happy to know the quality of your apartment and the service of our staff have met your expectations. - Kandi Rice, Community Director

1/4/21
Verified Renter

Leasing staff is super helpful and they made sure to accommodate me even when there were construction delays. The apartments are in a great location for me as an MUSC student as well.

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Which floor plans are available, and what are the price ranges?

The Merchant has one to two bedrooms with rent ranges from $2,110/mo. to $3,705/mo.

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The Merchant is in Upper Peninsula in the city of Charleston. Here you’ll find three shopping centers within 2.3 miles of the property. Five parks are within 4.4 miles, including Tiedemann Park Nature Center, Children's Museum of the Lowcountry, and Charleston Museum.

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102 Sottile St

Charleston, SC 29403

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